Maxis has been calling me to take the 10mbps package for rm148. The thing I'm scared of is when the service is bad and I don't want it anymore, I have to pay rm500 to let them let me go, like ah long.

Then I ask the maxis person about this, she said that they will waive the fee if really got a lot of problem.

Should I change to maxis? I feel like even if I report problem they'll ignore me and still ask me to pay...