If you have any enquiries, please drop us an email/message in this new thread.
Thanks.
Best regards,
Lowyat_P1 Wimax
P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps
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 Nov 24 2009, 12:42 PM, updated 15y ago
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#1
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Junior Member
12 posts Joined: Dec 2008 
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Hi everyone
If you have any enquiries, please drop us an email/message in this new thread. Thanks. Best regards, Lowyat_P1 Wimax |
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Nov 24 2009, 01:31 PM
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#2
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Senior Member
1,193 posts Joined: Jan 2003 From: Sungai Petani  
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Anyone from Equine Park area facing slow connection?
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Nov 24 2009, 02:12 PM
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#3
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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Setapak is a famous slowest area anyone there?
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Nov 24 2009, 02:57 PM
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#4
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Senior Member
821 posts Joined: Mar 2009
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QUOTE(Muhammad Syukri @ Nov 23 2009, 11:44 PM) i dont understand this,i check my billing information & it shows RM -59.85 it means,i dont have to pay anything for this month??  |
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Nov 24 2009, 03:02 PM
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#5
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Senior Member
1,132 posts Joined: Dec 2008
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Hi Lowyat P1 wimax,
May i know the status of my case id 317850. If P1 wimax does not have any further technical solution, i will terminate my account as what i have been offered during the last conversation by next month. |
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Nov 24 2009, 05:11 PM
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#6
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(Muhammad Syukri @ Nov 24 2009, 02:57 PM) QUOTE(KIntos @ Nov 24 2009, 03:02 PM) Hi Lowyat P1 wimax, We are currently monitoring your issue right now. Please bear with us ya. May i know the status of my case id 317850. If P1 wimax does not have any further technical solution, i will terminate my account as what i have been offered during the last conversation by next month.  |
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Nov 24 2009, 08:25 PM
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#7
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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My ref code is 344501
Called self care again just now. I've been told that my speed has been throttled due to over 20GB limit that that's why my connection is slow & nearly unable to connect. Checked at my account page just now it is still 9.8GB remaining. It is such an unacceptable reason given by you. I couldn't connect since 19 Nov until now still getting -86dBm RSSI & red bar. I couldn't finish loading the P1 speed test page. Now the CS advise me to wait till 28 Nov by that time my connection will be back to normal. I don't know whether I should trust her words or not but please resolve my & other Butterworth users issues IMMEDIATELY, NOT ASAP NOT LATER NOT NEXT WEEK NOT NEXT MONTH!!!! I wish to talk to your big Boss of P1 NOW!! Please call me! |
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Nov 24 2009, 10:20 PM
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#8
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Newbie
3 posts Joined: Oct 2006
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maybe you last time connect to other one station. so the signal is red colour.
BSID is station address. |
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Nov 24 2009, 10:32 PM
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#9
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Senior Member
821 posts Joined: Mar 2009
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QUOTE(Lowyat_P1W1MAX @ Nov 24 2009, 05:11 PM) Can I have your account number in order for us to assist you further? Here my account number We are currently monitoring your issue right now. Please bear with us ya. 102227105 |
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Nov 24 2009, 10:42 PM
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Senior Member
569 posts Joined: Nov 2004
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Dear P1,
Need your advise. Currently, I facing some slowness in surfing the net. Last 5 days ago until now, I need to shift my modem in order to get min 2/10 to 3/10 signal bar strength. Otherwise I cannot surf at all. Today, I managed to get hold of signal 4/10 but not consistent, keep on changing from 2/10 to 4/10 every second. Like I'm at the border of the coverage line. For the speed, I unable to load a simple facebook page. Keep on saying page not found and i keep refreshing numerous time in order to get into page. I found out, from 7pm++ until 10+pm, I face some slowness... but when surf in the morning like 7am++, the speed is very fast. Is it the station congested again? Please advise. As for surfing part, I get intermittent speed. Like suddenly fast in loading one page, then hang for long until page not found. Later fast again. Is on and off situation. I just tested, if I download a file (any file) and keep it running, I dont have any problem in surfing. I guess the microwave is broken and unable to receive the complete packet. Please advise as I unable to surf much for last 5 days ago. I'm using another broadband now. Thanks! Btw, may I know whether these will be fix in the future? If no, then I have to look for alternative broadband for it. Can't effort to keep on trying. This post has been edited by nonameNo: Nov 24 2009, 10:51 PM |
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Nov 24 2009, 11:58 PM
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Newbie
1 posts Joined: Jan 2009
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i'm using P1 in Setapak
Totally SLOW like hxll! and they keep saying will waive. . . .till now not yet get any of it. They treat us like 3 years old Kids| i'm getting half or even 20% speed of my 1.2mbps home plan!!!! RIDICULOUS |
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Nov 25 2009, 12:23 AM
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Senior Member
1,946 posts Joined: Aug 2009
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yes, setapak is the slowest. i hv terminated my p1 2 weeks ago. (after 4 months uses). cant wait any longer due to max frustrations. dun believe they can improve speed within the next few years. better to stay with tm for a time being.
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Nov 25 2009, 12:25 AM
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Newbie
3 posts Joined: Oct 2008 From: Shah Alam
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Hiii
I wanna know is P1 cover Saujana Utama, Sg. Buloh area? |
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Nov 25 2009, 04:38 AM
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Junior Member
186 posts Joined: Aug 2006 From: Magic Dimensions 
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=.=... wah alot setapak user !!Don't forget to Count me in !!
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Nov 25 2009, 07:25 AM
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Junior Member
57 posts Joined: Jan 2003
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anyone using wimax in pandan indah area?
my modem is blinking red for the past 3 weeks and i cant get any internet connection at all. I'm a p1 wimax subscriber from march this year and in the beginning the speed was good as adverstised, but after the potong campaign, the speed startted to slow until now theres no connection at all. currently i have to borrow my neighbour streamyx mobility. I still had to pay rm119 per month though for the crappy p1 service. questions for all p1 users : is there any way i can terminate the contract without paying the huge termination fees. In this case its their fault not mine right? to the forum rep : fyi, i already give my acc number to your reps via twitter a month ago but theres still no response. now try to google p1 and looks at the result  This post has been edited by tikatiko: Nov 25 2009, 07:26 AM |
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Nov 25 2009, 09:37 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(SanosukeSagara @ Nov 24 2009, 01:31 PM) Anyone from Equine Park area facing slow connection? Can I have your account number? I would like to assist you further on the issue.  QUOTE(owikh84 @ Nov 24 2009, 08:25 PM) My ref code is 344501 We will call you by today in regards to the issue. Once again, we are apologize for the inconvenience caused.Called self care again just now. I've been told that my speed has been throttled due to over 20GB limit that that's why my connection is slow & nearly unable to connect. Checked at my account page just now it is still 9.8GB remaining. It is such an unacceptable reason given by you. I couldn't connect since 19 Nov until now still getting -86dBm RSSI & red bar. I couldn't finish loading the P1 speed test page. Now the CS advise me to wait till 28 Nov by that time my connection will be back to normal. I don't know whether I should trust her words or not but please resolve my & other Butterworth users issues IMMEDIATELY, NOT ASAP NOT LATER NOT NEXT WEEK NOT NEXT MONTH!!!! I wish to talk to your big Boss of P1 NOW!! Please call me! QUOTE(Muhammad Syukri @ Nov 24 2009, 10:32 PM) Here my account number Noted and thanks buddy! 102227105  QUOTE(nonameNo @ Nov 24 2009, 10:42 PM) Dear P1, Need your advise. Currently, I facing some slowness in surfing the net. Last 5 days ago until now, I need to shift my modem in order to get min 2/10 to 3/10 signal bar strength. Otherwise I cannot surf at all. Today, I managed to get hold of signal 4/10 but not consistent, keep on changing from 2/10 to 4/10 every second. Like I'm at the border of the coverage line. For the speed, I unable to load a simple facebook page. Keep on saying page not found and i keep refreshing numerous time in order to get into page. I found out, from 7pm++ until 10+pm, I face some slowness... but when surf in the morning like 7am++, the speed is very fast. Is it the station congested again? Please advise. As for surfing part, I get intermittent speed. Like suddenly fast in loading one page, then hang for long until page not found. Later fast again. Is on and off situation. I just tested, if I download a file (any file) and keep it running, I dont have any problem in surfing. I guess the microwave is broken and unable to receive the complete packet. Please advise as I unable to surf much for last 5 days ago. I'm using another broadband now. Thanks! Btw, may I know whether these will be fix in the future? If no, then I have to look for alternative broadband for it. Can't effort to keep on trying. QUOTE(cl_er @ Nov 24 2009, 11:58 PM) i'm using P1 in Setapak Totally SLOW like hxll! and they keep saying will waive. . . .till now not yet get any of it. They treat us like 3 years old Kids| i'm getting half or even 20% speed of my 1.2mbps home plan!!!! RIDICULOUS QUOTE(lucerne @ Nov 25 2009, 12:23 AM) yes, setapak is the slowest. i hv terminated my p1 2 weeks ago. (after 4 months uses). cant wait any longer due to max frustrations. dun believe they can improve speed within the next few years. better to stay with tm for a time being. QUOTE(hezzeril @ Nov 25 2009, 12:25 AM) Hiii Hi buddy, you may check your P1 coverage here : http://www.p1.com.my/wimax/coverage_ref.aspx or register your interest now, and we'll contact you once P1 W1MAX is in your area http://www.p1.com.my/support/registerinterest.aspx. Thanks. I wanna know is P1 cover Saujana Utama, Sg. Buloh area? QUOTE(ghost705 @ Nov 25 2009, 04:38 AM) =.=... wah alot setapak user !!Don't forget to Count me in !! Could you please provide me your account number for me to assist you further? Appreciate your kind understanding and patience.QUOTE(tikatiko @ Nov 25 2009, 07:25 AM) anyone using wimax in pandan indah area? I have PM you earlier. Please kindly check your inbox. Thank you so much buddy! my modem is blinking red for the past 3 weeks and i cant get any internet connection at all. I'm a p1 wimax subscriber from march this year and in the beginning the speed was good as adverstised, but after the potong campaign, the speed startted to slow until now theres no connection at all. currently i have to borrow my neighbour streamyx mobility. I still had to pay rm119 per month though for the crappy p1 service. questions for all p1 users : is there any way i can terminate the contract without paying the huge termination fees. In this case its their fault not mine right? to the forum rep : fyi, i already give my acc number to your reps via twitter a month ago but theres still no response. now try to google p1 and looks at the result |
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Nov 25 2009, 10:14 AM
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Senior Member
569 posts Joined: Nov 2004
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Dear P1,
I think you have mistaken then. I already subscribe to P1 WiMAX last 2.5 months ago. Although my place is not under coverage area but at the border (within 200 metre away), still I'm able to get the signal but it degrading. I checked the coverage area provided in P1 website, apparently, the coverage area is going away further compare to last time. Perhap these cause the problem. Since then, I'm not able to surf well due to slowness of the net. |
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Nov 25 2009, 11:26 AM
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Junior Member
343 posts Joined: Feb 2008
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Is this is complaint thread or supporting thread? :confuse:
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Nov 25 2009, 11:37 AM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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QUOTE(razorzx66 @ Nov 25 2009, 11:26 AM) Is this is complaint thread or supporting thread? :confuse: All in One |
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Nov 25 2009, 03:39 PM
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Junior Member
60 posts Joined: Aug 2005 From: Petaling Jaya
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I not sure this had been raised before. I just have a question to P1
For package RM 49 with 400 Kbps speed and Cap at 5 GB. 1 second = 400 Kb 1 day = 24 * 60 * 60 * 400 = 34560000 Kb = 33750 Mbps 30 day = 989 Gbps = 124 GB We suppose to get the bandwidth of 124 GB per month which already paid. This is totally not fair the connection is being cap after 5GB. Do P1 suppose to cap only after 124GB instead of 5GB? (yes, it's impossible) Please justify. This post has been edited by tangzi: Nov 25 2009, 04:14 PM |
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Nov 25 2009, 11:20 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(Sgt_Pepeer @ Nov 25 2009, 11:14 PM) whatever you guys do, DON'T potong your current ISP for Pee1. my current speedtest :  P1 is juat another amateur ISP ! they do very well on their advertising campaign but they NEVER upgrade their service, i only to get first 3 month of good connection, after that it's all the way down to hell... |
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Nov 25 2009, 11:33 PM
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Junior Member
51 posts Joined: Jun 2009
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my signal starting to get 0-1 bar again..zzz
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Nov 26 2009, 12:36 AM
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Senior Member
1,132 posts Joined: Dec 2008
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QUOTE(Lowyat_P1W1MAX @ Nov 24 2009, 05:11 PM) Can I have your account number in order for us to assist you further? how long do you intend to monitor my case?2 month or another 6 month so that my contract end by the time? I registered at july and Aug was the only month i reached 80% of my usage then P1 wimax seem dead at Sept till now yet still under monitoring. its so obvious that your base station issue. If P1 wimax not intend to invest more please dont promo more. We are currently monitoring your issue right now. Please bear with us ya. |
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Nov 26 2009, 11:56 AM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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QUOTE(BibiMon @ Nov 26 2009, 03:03 AM) P1 is a hopeless ISP, seriously. 1st, their connection is super damn kanasai in places with high density of P1 users, secondly is their super duper damn fxxx up customer service. Actually I don't blame the customer service representative who talk to me, but the one who tells them wat to do when they encounter hard-to-deal customers. One of my friends who actually works for P1 during pc fair last august was actually told to LIE about their "god-sent" service and wat 4G broadband network that they claimed, it's just a bullshit. And yea, also a pretty b**** company who wants the old customers to pay RM399 for the wifi-enabled modem while the new customers can enjoy the DV230. WAKE UP EVERYONEEEEEEEEEE. STOPPPPP THEEEEEEE POTONGGGGGGGGG. IT'S ALL A LIE!!!!!!!!! I was a fool to suscribe to P1, but there's no way back now coz i signed up for 2 years contract and if i wan to terminate it, they will squeeze RM999 from me. F u P1 |
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Nov 26 2009, 12:45 PM
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Junior Member
37 posts Joined: Apr 2009
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I think I know why, if Im not mistaken P1 suffer around 30 million RM lost correct and the spokesman said it was calculated loss due to investment what kok la etc. The real reason I think is they overspend on stupid ad even though useful but janji kosong is janji kosong your service is incompetent to say the least. Also too many customers returned the modem and terminated their service, Im very sure at LEAST 20 people EVERYDAY at the p1 padock in PJ return the modem. And worse the promoters are told not to mention about the 7 days so called satisfaction guarantee, which basically means if the customer dont know anything about the 7 days the upfront payment RM100 is non refundable hence they CHEAT the customer use 7 day no satisfied must return modem and loose the RM100 some more. Im really hoping for YTL service for 4G next year so they can whoop P1's a-ss no offence not siding anyone but too many frustrations, cheated etc. IMPROVE YOUR GOD DAMN SERVICE BEFORE EVEN THINKING OF EXPANDING
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Nov 26 2009, 07:38 PM
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Newbie
3 posts Joined: Oct 2006
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YTL need wait year 2010 october
i think that time you will using fiber. not wimax . This post has been edited by fkping: Nov 26 2009, 07:40 PM |
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Nov 27 2009, 12:59 AM
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Junior Member
187 posts Joined: Sep 2005
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Man, i have another problem with P1. Previously it was the connection, then it was ok. And, now it's the hardware problem. WTF is wrong with this P1?
Let's talk about my problem, i'm using DV230 Modem (with WiFi). Earlier this evening, something wrong with my connection because my WiFi signal is not stable; and lastly i couldn't detect my WiFi from the Modem. I checked the UF-230 WiFI Adapter and i found there are no blinking light on it, i assumed something wrong with it. Tried to restart and reboot my modem for a few times, but still it doesn't work. Now, i'm connected to the internet via LAN cable. Let's hope P1 Authorized Service Provider is open tomorrow in Leisure Mall and they can rectify my problem instantly with a replacement of that UF-230 WiFi Adapter. I hope they DON'T give me this bullshit like "we have to send your modem to P1 HQ and it would days or so to get it done" |
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Nov 27 2009, 05:35 PM
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Senior Member
1,880 posts Joined: Jun 2008 From: PJ, Selangor Darul Ehsan
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to anyone who is concern bout his/her broadband usage...
i'm a previous owner of P1wimax user who has registered 1mb package in august 2009, i can tell u all, my house is just opposite P1wimax HQ across federal highway, which is located at jalan 222. the reception is totally AWSOME!!! why i said AWSOME? because, i can use it to stream movies via PPSTREAM or 9PTV etc without any hiccup, not even streamyx 1mb can do it. BUT, when comes to internet surving, WALAUEH!!! not even a single website can load properly (except p1wimax websites itself). therfore, i have thrown all the things back to its HQ within 7DAYS...SO WHY NEED POTONG? IF POTONG, ASK THEIR STAFF TO POTONG THEIR HEADS 1ST... conclusion is, better use back streamyx with 1mb package at least, or, i can recommend celcom broadband, the speed is quite reasonable for surving but not for video streaming. digi is also recommended as their speed is da fastest among wireless but bare in mind that it is da least capacity offer. lastly, don't ever think of maxis, as it is branded in its name, as well as it packages, cost u a bomb to spend with. so good luck to all who use 'POTONG' package... This post has been edited by Alexcsyan: Nov 27 2009, 05:40 PM |
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Nov 28 2009, 07:17 AM
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Junior Member
280 posts Joined: Dec 2007
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1 simple question. When FUP reset?
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Nov 28 2009, 01:56 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(Alexcsyan @ Nov 27 2009, 05:35 PM) to anyone who is concern bout his/her broadband usage... OMG! If this really happen P1 should be responsible for what they are doing.i'm a previous owner of P1wimax user who has registered 1mb package in august 2009, i can tell u all, my house is just opposite P1wimax HQ across federal highway, which is located at jalan 222. the reception is totally AWSOME!!! why i said AWSOME? because, i can use it to stream movies via PPSTREAM or 9PTV etc without any hiccup, not even streamyx 1mb can do it. BUT, when comes to internet surving, WALAUEH!!! not even a single website can load properly (except p1wimax websites itself). therfore, i have thrown all the things back to its HQ within 7DAYS...SO WHY NEED POTONG? IF POTONG, ASK THEIR STAFF TO POTONG THEIR HEADS 1ST... conclusion is, better use back streamyx with 1mb package at least, or, i can recommend celcom broadband, the speed is quite reasonable for surving but not for video streaming. digi is also recommended as their speed is da fastest among wireless but bare in mind that it is da least capacity offer. lastly, don't ever think of maxis, as it is branded in its name, as well as it packages, cost u a bomb to spend with. so good luck to all who use 'POTONG' package... Good adv (although I don't like it) but sucks at performance. I could use it for 29 days only the after 19 Nov all 360 degrees changes when maintenance took place in Butterworth area on 19-20 Nov. After that my speed down to 2kbps & getting red LED most of the time. Don't know what had actually happen but I hope still got chance to cut this subscription even though now already exceeded 30 days cool off period. For the very 1st bill few days ago I hv been charged RM280 don't know how they calculate it lahh. Really want to terminate this noob & stupid P1 wimax now. Their boss has no balls to talk to me as requested few posts back haiz but I won't keep silent without doing nothing in this painful period. Get some legal action against this sick P1. |
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Nov 28 2009, 03:58 PM
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Senior Member
2,281 posts Joined: Oct 2006 From: Littleroot Town
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My contract is approaching its end. Dec 09 will be the last month for me with P1.
Main reason for not continuing is because I game. Thus low ping is a must, which P1 won't be able to deliver. It's a very joyful journey with P1. I've done my best to get the best from P1. Speed is 9/10. Stability is 7/10. Ping is 5/10. |
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Nov 28 2009, 06:34 PM
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Newbie
1 posts Joined: Dec 2007
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yeahh p1 is so suxxxx..
so dammm slowwwwwwwwwwww grrrrrrrrrrrrrr |
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Nov 29 2009, 12:21 AM
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Junior Member
39 posts Joined: Mar 2005
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P1, oh, P1...........i have good connection for the past 2 weeks, but no thanks to you, after all, I PAY for it. But now.....I means NOW (29/11/09 12.20pm), why suddenly the modem turn RED! What's going on? Transmission tower topple or TNB "potong" your electricity due to non-payment? I am in Kota Kemuning area.
Account no: 102097169. Please response! Using Streamyx 512kpbs to type this. I am canceling my Streamyx next week, by then, no more "back road" for me! Is MCMC reading this forum? This post has been edited by dannysee: Nov 29 2009, 12:21 AM |
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Nov 29 2009, 09:33 PM
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Junior Member
39 posts Joined: Nov 2009
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P1 REP!! i hope you still remember me!! my account no:101085983!! Since the first day i complaint till now, my connection still the same and today i am trying to upload my work to my FTP server and guess what!? less than 3% of files uploaded! it failed!! one whole fooking day!
my files only 7.5mb and i can't even upload it for 1 whole fooking day!! Don't tell me you gonna get some hairy and dude to call me cause the problem ain't due to my modem location!! it was due to your base station congested!!! tell your boss go stick a durian into his azz!! liar pieace of shiat!  [/URL][/IMG]after trying 1 whole day i finally successfully COMPLETED the speedtest. Now i know why i can't upload shiat! This post has been edited by P1Maggot: Nov 29 2009, 09:48 PM |
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Nov 29 2009, 10:07 PM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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since P1 doing poor service. can we gather all P1 users to do something and complaint. since there is no P1 technical suport contact me for my problem.
i had called N times to p1 for the poor connection. |
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Nov 29 2009, 10:10 PM
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Junior Member
39 posts Joined: Nov 2009
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I suggest we all gather in front of P1 building and smash the modem all together!!
i will call the press for publicity if require. i demand my contract to be void! |
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Nov 29 2009, 10:24 PM
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Senior Member
735 posts Joined: Jan 2003
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why need new thread lol.
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Nov 29 2009, 10:59 PM
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Junior Member
10 posts Joined: Oct 2008
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they are muka tak malu..
take money from people.. p1 just a scam.. a biggest scammer in Malaysia.. becareful to all newbies want to potong and signup with this big scammer.. the great service only 3 month after sign the contract. |
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Nov 30 2009, 01:42 AM
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Junior Member
39 posts Joined: Mar 2005
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QUOTE(P1Maggot @ Nov 29 2009, 10:10 PM) I suggest we all gather in front of P1 building and smash the modem all together!! Count me in! Let me know the time and date. i will call the press for publicity if require. i demand my contract to be void! Regret using P1, I wonder why those air-cond Bosses doing everyday? Makan gaji buta!? P1, as I am on 24 months contract, as you already know, I am not satisfy with your unreliable service, but I know what contract means as I signed it. Please announce your stand in this forum that you ALLOW this 24-month contract to be terminated willingly, then I see you soon in PJ HQ for the relevant process, boleh? (will wait patiently for your reply, here. Thank you in advance)! |
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Nov 30 2009, 11:52 AM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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QUOTE(dannysee @ Nov 30 2009, 01:42 AM) Count me in! Let me know the time and date. OMG do you need protest below their company?Regret using P1, I wonder why those air-cond Bosses doing everyday? Makan gaji buta!? P1, as I am on 24 months contract, as you already know, I am not satisfy with your unreliable service, but I know what contract means as I signed it. Please announce your stand in this forum that you ALLOW this 24-month contract to be terminated willingly, then I see you soon in PJ HQ for the relevant process, boleh? (will wait patiently for your reply, here. Thank you in advance)! |
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Nov 30 2009, 01:36 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(kerol123 @ Nov 25 2009, 11:33 PM) my signal starting to get 0-1 bar again..zzz I am currently monitoring your issue. Please bear with us. You will be receiving our call by today. Sorry for the inconvenience caused. Thank you.QUOTE(LEVIATHAN @ Nov 28 2009, 03:58 PM) My contract is approaching its end. Dec 09 will be the last month for me with P1. Main reason for not continuing is because I game. Thus low ping is a must, which P1 won't be able to deliver. It's a very joyful journey with P1. I've done my best to get the best from P1. Speed is 9/10. Stability is 7/10. Ping is 5/10. Thanks for your continuous support to P1 Wimax. Really appreciate it so much. QUOTE(dannysee @ Nov 29 2009, 12:21 AM) P1, oh, P1...........i have good connection for the past 2 weeks, but no thanks to you, after all, I PAY for it. But now.....I means NOW (29/11/09 12.20pm), why suddenly the modem turn RED! What's going on? Transmission tower topple or TNB "potong" your electricity due to non-payment? I am in Kota Kemuning area. Account no: 102097169. Please response! Using Streamyx 512kpbs to type this. I am canceling my Streamyx next week, by then, no more "back road" for me! Is MCMC reading this forum? QUOTE(P1Maggot @ Nov 29 2009, 09:33 PM) P1 REP!! i hope you still remember me!! my account no:101085983!! Since the first day i complaint till now, my connection still the same and today i am trying to upload my work to my FTP server and guess what!? less than 3% of files uploaded! it failed!! one whole fooking day! my files only 7.5mb and i can't even upload it for 1 whole fooking day!! Don't tell me you gonna get some hairy and dude to call me cause the problem ain't due to my modem location!! it was due to your base station congested!!! tell your boss go stick a durian into his azz!! liar pieace of shiat! [/URL][/IMG]after trying 1 whole day i finally successfully COMPLETED the speedtest. Now i know why i can't upload shiat! QUOTE(zhen^wei @ Nov 29 2009, 10:07 PM) since P1 doing poor service. can we gather all P1 users to do something and complaint. since there is no P1 technical suport contact me for my problem. Hi everyone, all of your cases will be attended by today. We are sorry for inconvenience caused. We will find the best way to solve your issues. i had called N times to p1 for the poor connection. QUOTE(muyyaqdhom @ Nov 29 2009, 10:24 PM) why need new thread lol. Hi buddy, we need the new thread as the previous thread has surpassed the >2500 messages. As a company that has your best interest at heart, we are working around the clock to ensure that a consistently high level of service excellence is delivered to you. Thanks. |
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Nov 30 2009, 01:43 PM
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Senior Member
834 posts Joined: Sep 2006
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Is there some maintenance going on at Setapak? I'm getting very very slow speed since midnight.
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Nov 30 2009, 01:46 PM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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well. this weekend pc fair i should ask my booth ppl all wearing t shirt : potong tak semesti cepat !!
P1 no improve the quality of service but keep ask for more customers. we should have complaint in media so P1 management can do somthing. |
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Nov 30 2009, 01:50 PM
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Junior Member
10 posts Joined: Sep 2008
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ermm.. can check for my downgrade process status? acc no: 100728104
Thanks! |
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Nov 30 2009, 01:53 PM
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Senior Member
569 posts Joined: Nov 2004
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Dear Lowyat_P1WIMAX,
Good morning. Thanks for your help all these while. However, I do encounter some problem lately as I have highlighted on the forum but no respond from your side. I getting red light signal and hardly get the yellow light anymore as I tried to re-position the modem few times a day. Since then, the browsing speed is inconsistent and sometimes fast and sometimes, nothing and need to wait for long time to open a page. Here the few things I found, 1. Getting red signal most of the time, especially at night. 2. Browsing during day time is alright, but at night, couldn't surf much as I was force to use another broadband to surf. 3. Another thing is, when I tried to download a file, the speed is alright and able to surf. But when finished download, the speed is crawling again. I found out that surfing time are the best when you download file. Therefore I couldn't afford to keep on searching and downloading a file. 4. Have to reboot multiple times in order to surf. Please advise. My account is 102080702. I planning to terminate the P1 due to service availability as it frequent having slow connection and unable to surf. Please advise on it since I'm only 2 months++ on the RM99 - 24 months contract. Thanks! |
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Nov 30 2009, 02:16 PM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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acc number: 101903854
i would like to terminate the P1 contract. let me know how to do it.thankz streamyx have promotion for 4GB Rm160. we just pay another RM60 then not need worry the data over 20GB and stabil line compare with P1. haiz  This post has been edited by zhen^wei: Nov 30 2009, 02:39 PM |
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Nov 30 2009, 04:49 PM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya 
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@Lowyat_P1W1MAX
i would like to inform u that currently my internet connection is very slow...even access to lowyat forum also need to take several minute. hope u can help me out. |
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Nov 30 2009, 05:39 PM
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Junior Member
37 posts Joined: Apr 2009
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QUOTE(chung5576 @ Nov 30 2009, 01:50 PM) ermm.. can check for my downgrade process status? acc no: 100728104 Humm bro I dont think downgrade is possible, their rules are upgrade sure can downgrade boleh blahThanks! |
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Nov 30 2009, 08:24 PM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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funny ,
just now i call to P1 hotline. i did report my problem of slow speed when surf net. they said there will be slow speed / interuption until next year !!! wat the fxxx. we pay every month RM99 but this kind of services we get ? they said their technical suport also canot do anything. well. potong right ? now i want potong p1 already. This post has been edited by zhen^wei: Nov 30 2009, 08:28 PM |
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Dec 1 2009, 12:19 AM
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Senior Member
569 posts Joined: Nov 2004
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guys,
want to ask. the fair usage policy - the limit will be reset on every 1st of the month.... or follow the billing date = 14th of the month? i get 2 different answer from customer service. |
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Dec 1 2009, 08:44 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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i would like to terminate as well...if still maintain this kind of speed...
btw...this is my acc no. 102137775 This post has been edited by Lynixx: Dec 1 2009, 08:48 AM |
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Dec 1 2009, 10:34 AM
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Senior Member
612 posts Joined: Aug 2008 From: Sydney- KL - Stockholm
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hey P1
my speed are awesome these days ( as long as didnt download too many stuff )! check out my speed test!  by the way, i wanted to ask about my bill. it says that i have to pay the bill this month - RM4.30 ...that is the balance t hat i paid for last month ( supposed to pay RM95.70 and i paid RM100 instead . so why it doesnt show how much i need to pay for this month? can u please check my bill account. my account number is 101663516 by the way keep up the good work p1! very happy with the speed and the service  |
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Dec 1 2009, 11:25 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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 i will definitely terminate P1 if the company keep giving this kind of shit |
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Dec 1 2009, 12:00 PM
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Junior Member
39 posts Joined: Nov 2009
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P1 Rep;
Hear me out please, i know by fact i have a great job, great career, very good monthly income. But my money is hard earn cash. P1 wimax is a fine technology, i must admit this due to the best connection and service i received during the first 2 month using it. Your Dumb Azz bo$$ Your problem started when your stupid boss whatever chi bai name he is the cinapek failed to get his whatever marketing department to work with the engineers. you got congested issue. what he is doing is squeezing 12 cows into a kancil. Your Effort i appreciate your effots, your 'personal efforts' amaze me. But tell me, how many rounds of visits should i entertain to get my problem solve? we have been making appointments, rounds of visit, problem solve. But later few days, problem arise again. is there a definate or constant solution? ROI-Return of investment I invested RM99.00 for Entertainment (Movies streaming, redtube, lowyat, facebook) & Work (VPN, FTP upload files only). Thats all i use for RM99.00, ain't too much to ask for right? But in a month my usage is less than 20%. I can hardly use my internet due to instable connections. Request time-out happend very frequent now and then which never happend 2 months ago. Please check my usage, you will find every month i never exceed the 20GB cap, not even 50% reaching 20GB. I do not use bit torrent or any torrent application or p2p crap. So help me out here with 1 stop solution - would you pay for a plate of chicken rice without the chicken? Solution Personally i think there are only 2 option. 1. Either P1 void my contract with no whatever terms & conditions. 2. Fix the congested and instable connection once and for all as i am paying everymonth with my hard earn cash. I prefer option 2 cause i always prefer wireless connection and mobility, i do see some good potential in P1. But unfortunately you have a world class dumb ass marketing department & bo$$. [COLOR=red]i want a total solution and not some day to day patches.[/COLOR] Added on December 1, 2009, 12:10 pm QUOTE(owc @ Nov 30 2009, 11:52 AM) OMG do you need protest below their company? I think it will come to this stage. many here are tied to the 24 month contract. But unfortunately many of us only get to enjoy the services no more than 3 months. I personally piss off; i can work from home without going to office, but with such connection, how to vpn back to office server? how to work? Broadband was meant for quality of live. The only way to get our contract void or restore back the quality we once received or to get our voices heard is to get to the cinapek whatever name directly. Straight to his face! TM and other ISP would be very happy to see how peoples smashing the P1 modem in front of their HQ since P1 had been talking big in their advertisement lately. i don't mind to pay for a domain and web hosting to host a forum to gather all unsastified customer statistic so i can shoot em back. This post has been edited by P1Maggot: Dec 1 2009, 12:10 PM |
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Dec 1 2009, 01:18 PM
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Junior Member
10 posts Joined: Oct 2008
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i will join or i will start smashing this bull$hit modem to p1 HQ..
i call the centre, the person ask me to wait, i really dont know why must wait. i lost almost 2k plus 99.00 this 2 month because cannot update my online merchants site. SKMM should look this as a serius, they take our money but not give what they had promises at the same try to attract more user to uses their service.. this is really scam This post has been edited by Prisoner: Dec 1 2009, 01:19 PM |
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Dec 1 2009, 02:03 PM
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Senior Member
3,592 posts Joined: Oct 2005
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well, i have "potong-ed" p1 from my life for now.
was on a 4 months into a 24months rm49 package. problems include frequent disconnection, unstable connection (very high ping loss up to 50%); near 0 upload speed though download was mostly ok. often i wont be able to connect for whole nights. after numerous technical support session, finally one kind soul let it slip that my place is out of coverage. p1 website shows my place as borderline, but their internal google earth shows the coverage ends at least 500m away. so i got my cancellation without any penalty will i return to P1? it depends, its a roller-coaster ride, but mobility and no phone line is important to me (currently testing out various 3g service - how i wish amax cover my area  )get your coverage up and your backbone to support the customer requirements and i may return |
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Dec 1 2009, 02:37 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(hxcpride @ Dec 1 2009, 10:34 AM) hey P1 Thanks. Really appreciate that! my speed are awesome these days ( as long as didnt download too many stuff )! check out my speed test! by the way, i wanted to ask about my bill. it says that i have to pay the bill this month - RM4.30 ...that is the balance t hat i paid for last month ( supposed to pay RM95.70 and i paid RM100 instead . so why it doesnt show how much i need to pay for this month? can u please check my bill account. my account number is 101663516 by the way keep up the good work p1! very happy with the speed and the service We will give a call to you shortly.QUOTE(zhen^wei @ Nov 30 2009, 02:16 PM) acc number: 101903854 i would like to terminate the P1 contract. let me know how to do it.thankz streamyx have promotion for 4GB Rm160. we just pay another RM60 then not need worry the data over 20GB and stabil line compare with P1. haiz QUOTE(Lynixx @ Nov 30 2009, 04:49 PM) @Lowyat_P1W1MAX Hi everyone, i would like to inform u that currently my internet connection is very slow...even access to lowyat forum also need to take several minute. hope u can help me out. Please be informed that all the cases has been created. Your will be receiving our call by today. Sorry for the inconvenience caused. We will give our best way solution. Really appreciate your kind patience and understanding. Thanks in advance. QUOTE(Prisoner @ Dec 1 2009, 01:18 PM) i will join or i will start smashing this bull$hit modem to p1 HQ.. I have PM your earlier. Please kindly check your inbox. Thanks.i call the centre, the person ask me to wait, i really dont know why must wait. i lost almost 2k plus 99.00 this 2 month because cannot update my online merchants site. SKMM should look this as a serius, they take our money but not give what they had promises at the same try to attract more user to uses their service.. this is really scam |
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Dec 1 2009, 02:40 PM
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Senior Member
1,081 posts Joined: Nov 2005
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wow.. this has become a P1 bashing thread
, not a support one ...lol |
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Dec 1 2009, 03:23 PM
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Junior Member
26 posts Joined: May 2009
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what's wrong with P1 2day?
ANOTHER maintenance going ON?????  This post has been edited by aceh: Dec 1 2009, 03:25 PM |
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Dec 1 2009, 08:00 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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ok I have been advised to go to P1 Shop Queensbay Penang Island to terminate my P1. Will be returning the modem & get back all the losses (RM280) during traumatic subscription period of P1.
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Dec 1 2009, 08:08 PM
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Junior Member
26 posts Joined: Jul 2006 From: si vous lisez ceci vous �tes un babouin
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i have a really noob question. forgive me.
but how do i check whats my p1 account number ? |
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Dec 1 2009, 09:46 PM
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Junior Member
16 posts Joined: Apr 2009 From: Penang, Malaysia
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I think I'm the other victims of the Potong Campaign.
I Potong Streamyx 2 months before to subscribe to Wimax. Well at first the speed is good and I'm very satisfied on the services provide. Just recently not long ago, I started to get a bad connections and the whole thing is unuseable during raining days. Well knowing that it's a wireless services and it'll suffer drop in frequency during raining day - Well I kept quiet and still looking at the good side of Wimax, until yesterday where i fully utilised my 20 gigs of the Fair Usage Policy and got my speed throttle all the way down to 100kbs/s. i was waiting anxiously for 1st of December to come to get back my speed and to my horror, I'm still getting the lame speed all days and i had no choice but to give a call to the Customer Service to ask for the reason for the long throttle. Called and a customer service came to answer my call. She informed me that the FUP of 20 gigs last from 14th to the 14th of the next month. I accept the explanation and then ask politely on is there any ways that I can get back my speed. She started to answer me in a rather rude manner telling me that there will be no ways that I can do so and the only ways that I can do is to wait till 14th of December to get back my speed. Nothing I could do so i hang up. Then I browse the website for any explanation on the FUP and found this ""WHAT WILL HAPPEN IF MY USAGE EXCEEDS THE FAIR USAGE THRESHOLD THAT MONTH? • If your data usage per month exceeds the Fair Usage Threshold, P1 reserves the right to manage and reduce speed up to 400 Kbps for download speed and 150 Kbps for upload speed (1.2 Mbps subscription or higher) and 100 Kbps download speed and 50 Kbps upload speed (below 1.2 Mbps subscription package). All connection speeds will return as per original subscription packages on the 1st of every month."" I was thinking what the h*ll is wrong with the customer service who inform me that it'll be on the 14th of every month and then make another call to P1. This time the different Customer Service picked up the phone and after telling him what is wrong, he put me on hold nearly 8 minutes (Yes, I counted) he told me that P1 had just renew their policy and that they will only reset the FUP after 14th. I kept on stressing to him that my previous month of FUP started on the 1st of November and it's very unfair to give me a 20Gig of FUP for the period of 6 Weeks (14th of the month will be 2 weeks for now = so total 6 weeks). And guess what he told me, Sorry Mr XXX, there is nothing that I can do to help you. I mean WTF!!!!!!! I pay on time every month for the lil 20Gig and they wan me to use it for 1 and a half month and they could not do shit on it when it's not even my fault!!!!! Please do something on it and please solve this problems with an acceptable answer. My account number is 101712693 |
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Dec 1 2009, 10:54 PM
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Junior Member
39 posts Joined: Nov 2009
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Imagine what i can do online with such speed.
 [/URL][/IMG]God help me on this one please Goddddddddd  [/URL][/IMG] [/URL][/IMG] [/URL][/IMG]This post has been edited by P1Maggot: Dec 1 2009, 11:26 PM |
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Dec 1 2009, 11:11 PM
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Senior Member
569 posts Joined: Nov 2004
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That's why I asking on earlier posting - whether the FUP reset on 1st of the month or follow billing date?
2 different customer service told me different thing. I guess that it will be reset on 14th of the month. |
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Dec 2 2009, 12:50 AM
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Junior Member
298 posts Joined: Aug 2007 From: Kuala Lumpur
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Lowyat_P1W1MAX,
I'm having very slow speed suddenly in the past 2 weeks. I've never have any problem before this. Please check and sort it out for me. My account number is 101709830. Do update me on the progress. Thank you. Speedtest.net result done at around 1.00am.  Speedtest.net result done at around 3.00am.  -Edited to attach speedtest.net result- This post has been edited by ragereaver: Dec 2 2009, 03:16 AM |
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Dec 2 2009, 01:04 AM
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Senior Member
745 posts Joined: Jan 2007 From: Seremban
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I just signed up with P1's Wiggy69. I was full of hope taking it back hostel in Wangsa Maju area. I was told that I need 1 hour to get online. So I patiently waited for 1 and the half hour which means I gave extra half an hour to activate. YES, everything done. It is activated.
Here comes the problems. I can't even connect to the p1. Even if I'm connected, I keep dc for duno what reason. After a while I got a stable line. I tried the speed test. The result was bloody bad. I subscribed the 800kbps package and I got around 100kbps and the upload speed is 0.1kbps. The worst part is I keep dc. I can't even connect sometimes. I was like damn frustrated. I was informed that, my area has the coverage, everything should be fine but this kind of shit line I got ?! Even when I'm typing this, the line keeps dc. To be honest, so far since 8pm until now, I can't even load a youtube video properly. People from P1, please help me. Is there any way to solve the dc, slow and laggy problem ? I really hope to see your reply. Thanks in advance.  |
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Dec 2 2009, 01:07 AM
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Junior Member
20 posts Joined: Jan 2003
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Me also, for god sake, all the photo in this Lowyat.net are in "X" format, can't even see a pictures/avatar.
Mine facing a slow connection of 0.10Mbps Download and 0.01Mbps Upload. Can u help me to check whether PV 3 Melati Utama Condo, Taman Melati, 53100 got coverage or not? I would like to discontinued the Service, and been using it for 4 months and most of the fastest speed is during 4:00 a.m., and how on earth do I have to set alarm clock and wake up at this time to surf the net??? I was dropped into the trap by the sales person coz on the time I enquired, mine area are no in coverage, but the sales person said there are signal tower that situated don't know how far away can support up to how many metres away. Then, I subscribed it, at first it is okay for 1st 3 months, got speed of 700Kpbs download at normal time(Remember I subscribed for 1.2 Mbps RM 99 plan), but as time goes by, my speed can only achieve up to 600 Kbps during 4:00 a.m. MIDNIGHT. Done all the settings in TCIP/V4, and still the photo/pictures shows a "X" sign... DISAPPOINTED~ Pls. help me, my account no. 101763217 |
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Dec 2 2009, 09:09 AM
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Junior Member
12 posts Joined: Dec 2008
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Fair Usage Policy effective 1st Dec 2009 (is a temporary measurement)
First of all, please allow us to apologise for any inconvenience caused. The FUP-reduced speed will return to your subscribed speed when your next billing cycle starts. In this case, either 14th or 28th of the month depending on your billing cycle. Fair Usage policy and the reduced speeds are managed dynamically by the network in order to ensure overall good customer experience and allows P1 to offer the best service at an affordable price. The Fair Usage policy is enforced such that the speeds are adjusted dynamically depending a few factors, including but not limited to, (1) existing customer traffic; (2) fairness among all subscribers; (3) network utilization; (4) traffic management. We assure you that we are working around the clock to provide additional capacity to cater for the increase in the number of subscribers as soon as possible. We will do our utmost to resolve this situation as soon as possible and will continue to update you on the progress of our network capacity expansion. In the meantime, we seek your patience and understanding. As our valued subscriber we truly appreciate your continued support. Please contact our Customer CareLine at 1300 800 888 or submit your feedback at talktous@p1.com.my for further details. Thank you again for your patience and support. Lowyat_P1Wimax. |
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Dec 2 2009, 09:13 AM
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Newbie
2 posts Joined: Dec 2008
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I am having the same problems here. For almost 6 months my connection was good, then suddenly got slow for the last 2 weeks. I thought maybe I used up my 20gig and hoping P1 will reset it back on 1 December. However, they didn't. Connections for the last 2 days are even slower.
What's the use of paying them RM 99 then??? Even their own homepage is taking so long to load!!!  |
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Dec 2 2009, 09:26 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(ragereaver @ Dec 2 2009, 12:50 AM) Lowyat_P1W1MAX, Noted. You will be receiving our call shortly. Please bear with us ya I'm having very slow speed suddenly in the past 2 weeks. I've never have any problem before this. Please check and sort it out for me. My account number is 101709830. Do update me on the progress. Thank you. Speedtest.net result done at around 1.00am. Speedtest.net result done at around 3.00am. -Edited to attach speedtest.net result- QUOTE(v1900130 @ Dec 2 2009, 01:04 AM) I just signed up with P1's Wiggy69. I was full of hope taking it back hostel in Wangsa Maju area. I was told that I need 1 hour to get online. So I patiently waited for 1 and the half hour which means I gave extra half an hour to activate. YES, everything done. It is activated. I have PM you earlier. Please kindly check your inbox. Thanks. Here comes the problems. I can't even connect to the p1. Even if I'm connected, I keep dc for duno what reason. After a while I got a stable line. I tried the speed test. The result was bloody bad. I subscribed the 800kbps package and I got around 100kbps and the upload speed is 0.1kbps. The worst part is I keep dc. I can't even connect sometimes. I was like damn frustrated. I was informed that, my area has the coverage, everything should be fine but this kind of shit line I got ?! Even when I'm typing this, the line keeps dc. To be honest, so far since 8pm until now, I can't even load a youtube video properly. People from P1, please help me. Is there any way to solve the dc, slow and laggy problem ? I really hope to see your reply. Thanks in advance. QUOTE(henryee @ Dec 2 2009, 01:07 AM) Me also, for god sake, all the photo in this Lowyat.net are in "X" format, can't even see a pictures/avatar. Noted. You will be receiving our call shortly. Please bear with us ya Mine facing a slow connection of 0.10Mbps Download and 0.01Mbps Upload. Can u help me to check whether PV 3 Melati Utama Condo, Taman Melati, 53100 got coverage or not? I would like to discontinued the Service, and been using it for 4 months and most of the fastest speed is during 4:00 a.m., and how on earth do I have to set alarm clock and wake up at this time to surf the net??? I was dropped into the trap by the sales person coz on the time I enquired, mine area are no in coverage, but the sales person said there are signal tower that situated don't know how far away can support up to how many metres away. Then, I subscribed it, at first it is okay for 1st 3 months, got speed of 700Kpbs download at normal time(Remember I subscribed for 1.2 Mbps RM 99 plan), but as time goes by, my speed can only achieve up to 600 Kbps during 4:00 a.m. MIDNIGHT. Done all the settings in TCIP/V4, and still the photo/pictures shows a "X" sign... DISAPPOINTED~ Pls. help me, my account no. 101763217 QUOTE(advani @ Dec 2 2009, 09:13 AM) I am having the same problems here. For almost 6 months my connection was good, then suddenly got slow for the last 2 weeks. I thought maybe I used up my 20gig and hoping P1 will reset it back on 1 December. However, they didn't. Connections for the last 2 days are even slower. I have PM you earlier. Please kindly check your inbox. Thanks. What's the use of paying them RM 99 then??? Even their own homepage is taking so long to load!!! |
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Dec 2 2009, 09:37 AM
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Newbie
2 posts Joined: Dec 2008
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My account number: 101470680
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Dec 2 2009, 10:21 AM
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Senior Member
569 posts Joined: Nov 2004
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Dear P1_WiMAX,
Good day. Received your call yesterday and was told that you will be calling back. I've been waiting for it. Anyway, when I wake up today morning, I received few sms (miss call) stated you have called me around 8:30pm onward for few times. Hmmm, I didn't get any incoming call at all. Apologised for it. So far, the connection almost the same. Getting low signal bar as I can get max 3/10 bar, compare to last time, 5 or 6/10. For browsing speed, the speed is alright after you did something yesterday, but when test the ping, lost many packet, at least 1/3 ping and above. therefore couldn't have a peaceful surfing as the connection is on and off. Hope you will do something about it. Thanks! |
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Dec 2 2009, 11:01 AM
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Junior Member
142 posts Joined: Jan 2007
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Dear Lowyat_P1W1MAX,
I've terminated P1's services for at least 3 months for now... I've even got the refund (minus RM160 for the admin fee). And suddenly this morning, I received an email from P1: QUOTE subject: P1 Bill Statement Dated 28/11/2009 Bill Date : 28/11/2009 Account Number : 100858224 Bill Number : XX-XXXXXXX Your total bill amount to be paid before 19/12/2009 is RM (328.95) YOU MUST BE KIDDING ME?  |
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Dec 2 2009, 11:36 AM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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Hi, Lowyat_P1WIMAX
can i know what is the meaning of 28/11/2009 RM -3.20 19/12/2009? negative figure do it mean i dun need to pay anything? account no.: 100981430 |
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Dec 2 2009, 12:00 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(penman @ Dec 2 2009, 11:01 AM) Dear Lowyat_P1W1MAX, I've terminated P1's services for at least 3 months for now... I've even got the refund (minus RM160 for the admin fee). And suddenly this morning, I received an email from P1: YOU MUST BE KIDDING ME? QUOTE(frey88 @ Dec 2 2009, 11:36 AM) Hi, Lowyat_P1WIMAX You will be receiving our call shortly. Please bear with us ya. Thank you so much. can i know what is the meaning of 28/11/2009 RM -3.20 19/12/2009? negative figure do it mean i dun need to pay anything? account no.: 100981430 |
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Dec 2 2009, 12:18 PM
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Senior Member
1,061 posts Joined: Sep 2009
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IF I ORDER WIGGY69 FIRST BIL TOTAL PAYMENT IS?IF I SIGN 12MONTH CONTRACT...AND AFTER 1 MONTH TOTAL PAYMENT IS??
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Dec 2 2009, 12:29 PM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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Good News: Setapak area will build another Base Tower to support overwhelming subscriber. It will be done on This End of December 2009, and it will be fully function on January 2010.
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Dec 2 2009, 02:13 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(ljf123 @ Dec 2 2009, 12:18 PM) IF I ORDER WIGGY69 FIRST BIL TOTAL PAYMENT IS?IF I SIGN 12MONTH CONTRACT...AND AFTER 1 MONTH TOTAL PAYMENT IS?? Please kindly email to p1.sales@packet-1.com for further information regarding the product. Thanks. |
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Dec 2 2009, 03:28 PM
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Junior Member
11 posts Joined: Nov 2008
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Hi Lowyat_P1W1MAX,
I've also been getting a bad connection with my w1max 1.2Mbps package this few days...i couldnt even access ur website to check for my account information...hope dat u can give me some explaination...My acc no is 101768570...thanx |
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Dec 2 2009, 03:29 PM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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@Lowyat_P1W1MAX
i just wanna informed that the problem i faced is solved... it is the modem faulty which affect the connection speed... thumbs up for p1's services  |
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Dec 2 2009, 04:30 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(krulafix @ Dec 2 2009, 03:28 PM) Hi Lowyat_P1W1MAX, We are currently monitoring your issue. Please bear with us. I've also been getting a bad connection with my w1max 1.2Mbps package this few days...i couldnt even access ur website to check for my account information...hope dat u can give me some explaination...My acc no is 101768570...thanx QUOTE(Lynixx @ Dec 2 2009, 03:29 PM) @Lowyat_P1W1MAX i just wanna informed that the problem i faced is solved... it is the modem faulty which affect the connection speed... thumbs up for p1's services Thats great!! Really appreciate that |
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Dec 2 2009, 04:39 PM
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Senior Member
834 posts Joined: Sep 2006
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QUOTE(owc @ Dec 2 2009, 12:29 PM) Good News: Setapak area will build another Base Tower to support overwhelming subscriber. It will be done on This End of December 2009, and it will be fully function on January 2010. Seriously? So the speed in december will be below 10kBps the whole month? can I ask for a rebate? |
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Dec 2 2009, 05:27 PM
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Junior Member
142 posts Joined: Jan 2007
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QUOTE(Lowyat_P1W1MAX @ Dec 2 2009, 12:00 PM) You will be receiving our call shortly. Please bear with us ya. Thank you so much. ok... your colleague just called saying P1 will zerorise my a/c. |
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Dec 2 2009, 05:40 PM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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QUOTE(littleman @ Dec 2 2009, 04:39 PM) Seriously? So the speed in december will be below 10kBps the whole month? Yes, what you need is to call their phone and explained what the status to their customer service. can I ask for a rebate? I think they still need 1/2 month to progress the new base station. |
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Dec 2 2009, 05:40 PM
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Junior Member
40 posts Joined: Jun 2009 From: Klang
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I got this email a few weeks ago and i not sure whether is true or not la, so i just post it here...btw i totally hate p1 coz its damn useless...
here the articles goes... » Click to show Spoiler - click again to hide... « |
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Dec 2 2009, 05:47 PM
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Senior Member
569 posts Joined: Nov 2004
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if you read carefully on all other broadband adv, they always claimed they are the fastest.
maxis said they are fastest. celcom said they are fastest. digi said they are fastest. P1 said they are fastest. streamyx said they are fastest so conclusion? nobody except overseas broadband. |
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Dec 2 2009, 05:49 PM
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Junior Member
11 posts Joined: Nov 2008
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Thanx...it's really good to know dat u r attending to the prob i'm having...thanx again..looking forward to hav back my smooth internet connection like always...
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Dec 2 2009, 07:41 PM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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this is wat i wanted
 but the ping is |
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Dec 2 2009, 09:11 PM
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Senior Member
1,946 posts Joined: Aug 2009
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QUOTE(owc @ Dec 2 2009, 12:29 PM) Good News: Setapak area will build another Base Tower to support overwhelming subscriber. It will be done on This End of December 2009, and it will be fully function on January 2010. i live in setapak and i terminated my p1 last month. i hv no faith with p1 anymore coz their poor ethical record. they shud build more station before getting more subcriber ( not the other round). even the speed improved for now but who can guarantee it will turn congested again if more subcribers signed up then. customers will suffer 6-7 months before they improved. history repeat itself again... |
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Dec 2 2009, 09:24 PM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas 
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Hi P1 rep, last time my connection is good after reposition but now is bad again. supposely new month, new bandwidth quota 0 again. speed is now very slow, cant load speedtest
acc 101108249 |
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Dec 2 2009, 10:31 PM
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Junior Member
388 posts Joined: Oct 2006 From: lrtwey
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Try Singapore proxy below
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Dec 2 2009, 10:48 PM
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Senior Member
1,443 posts Joined: Aug 2005 From: Somewhere only i know
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Hey would like to ask im going to move to ipoh and that area ipoh garden south doesnt have p1 the nearest is canning garden. what am i going to do with my account?
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Dec 3 2009, 12:10 AM
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Junior Member
23 posts Joined: Feb 2005 From: @Cheras
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My account 101099380
This morning (02/12/2009) making a complaint no connection. Can't even load any page. Call the customer service about 10 a.m and he said his customer service report cannot done because system down. WTF... and asking my phone no but never reply call. Than again called about 11:45 a.m and said the congested line around Taman cuepacs. The only thing he saying is the month of January will be no charge.. Darn.. i'm paying rm99 permonth and can't even get 200kbps. One wise man said. "don't potong" I guess I not wise... but beyond dumb. I never feel like this before. Now thinking of running a campaign. Don't be like me.. Like Kisah Benar... This really happen . |
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Dec 3 2009, 12:38 AM
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Junior Member
20 posts Joined: Jan 2003
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Hello, what is this "Fair Usage Policy effective 1st Dec 2009 (is a temporary measurement)" means?
The temporary measurement of "REDUCED SPEED TO ONLY 100 Kbps" is last for only temporary or permanent? If it is for Permanent, then I'm fcuked up coz I'm always using it above the Fair Usage Rate, I'm paying RM 99 to suffer for slow Internet Connectivity!!! We SIGNED CONTRACT for 1.2 Mbps rite, and if after the usage above the Fair Usage Rate, then my speed will dropped to 400 Kbps rite? If now the FUP revised to 100 kbps then it is not under my contract, and I might think not to pay for it already~ Go charge this to the new customer, coz we are old customers and our contract signed is 1.2Mbps Download, 400kbps Upload and dropped to 400 Kbps download after using above Fair Usage Rate!!! Added on December 3, 2009, 12:43 amCan I change my contract to 12-month and then I pay the Modem price? This post has been edited by henryee: Dec 3 2009, 12:43 AM |
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Dec 3 2009, 12:59 AM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas
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Dec 3 2009, 01:24 AM
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Junior Member
20 posts Joined: Jan 2003
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QUOTE(kazasho @ Dec 3 2009, 12:59 AM)  |
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Dec 3 2009, 01:54 AM
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Junior Member
19 posts Joined: Nov 2008
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I'm almost 1 year old P1 customer,
all I can say is...... P1 (Penipu no 1) so come and join us below! http://www.facebook.com/group.php?gid=1591...4.1060662067..1 This post has been edited by torreseemee: Dec 3 2009, 01:57 AM |
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Dec 3 2009, 02:00 AM
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Senior Member
4,189 posts Joined: Jan 2003 From: Age Quod Agis
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P1 Penipu no 1
Tmnut Penipu no 2 ? |
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Dec 3 2009, 02:24 AM
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Junior Member
26 posts Joined: Apr 2008 From: Shah Alam
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QUOTE(yangxi @ Dec 3 2009, 02:00 AM) P1 Penipu no 1 at least TM deliver good connectivity. Tmnut Penipu no 2 ? |
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Dec 3 2009, 02:44 AM
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Junior Member
10 posts Joined: Sep 2008
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QUOTE(kazasho @ Dec 3 2009, 12:59 AM) P1 stand for Penipu1 or Pusxy1 |
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Dec 3 2009, 02:52 AM
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Senior Member
2,631 posts Joined: Jun 2009
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nowadays speed is fair but ping is terrible...
I got ping of around 1000ms before.. Anyway the last time got technician came my house to check on my complaint, after collecting some data he went home.. Until now no other action... But luckily the speed is fine since then, no more frequent disconnection... Just very bad ping... Anyway satisfied for now cuz no time to complaint cuz busy with upcoming exam.. |
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Dec 3 2009, 03:48 AM
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Junior Member
298 posts Joined: Aug 2007 From: Kuala Lumpur
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QUOTE(Lowyat_P1W1MAX @ Dec 2 2009, 09:26 AM) Noted. You will be receiving our call shortly. Please bear with us ya Lowyat_P1W1MAX, I did receive a call from a customer service around 4.30pm yesterday but couldn't answer it because I'm in a meeting. They've sent me an email requesting me another contact number to which I've replied it's the same number they have. So now should I wait another call from them or how? They mention in the email the incident ID is 358966. Thank you. |
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Dec 3 2009, 07:01 AM
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Junior Member
32 posts Joined: Jan 2007
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so.. p1 has too many problems.. ha ha. apa potong?
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Dec 3 2009, 09:21 AM
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Junior Member
93 posts Joined: Jun 2007 From: remote
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throttled speed now has been revised....
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Dec 3 2009, 10:51 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(krulafix @ Dec 2 2009, 05:49 PM) Thanx...it's really good to know dat u r attending to the prob i'm having...thanx again..looking forward to hav back my smooth internet connection like always... QUOTE(kazasho @ Dec 2 2009, 09:24 PM) Hi P1 rep, last time my connection is good after reposition but now is bad again. supposely new month, new bandwidth quota 0 again. speed is now very slow, cant load speedtest acc 101108249 QUOTE(Torniquet @ Dec 2 2009, 10:48 PM) Hey would like to ask im going to move to ipoh and that area ipoh garden south doesnt have p1 the nearest is canning garden. what am i going to do with my account? QUOTE(burning @ Dec 3 2009, 12:10 AM) My account 101099380 This morning (02/12/2009) making a complaint no connection. Can't even load any page. Call the customer service about 10 a.m and he said his customer service report cannot done because system down. WTF... and asking my phone no but never reply call. Than again called about 11:45 a.m and said the congested line around Taman cuepacs. The only thing he saying is the month of January will be no charge.. Darn.. i'm paying rm99 permonth and can't even get 200kbps. QUOTE(henryee @ Dec 3 2009, 12:38 AM) Hello, what is this "Fair Usage Policy effective 1st Dec 2009 (is a temporary measurement)" means? The temporary measurement of "REDUCED SPEED TO ONLY 100 Kbps" is last for only temporary or permanent? If it is for Permanent, then I'm fcuked up coz I'm always using it above the Fair Usage Rate, I'm paying RM 99 to suffer for slow Internet Connectivity!!! We SIGNED CONTRACT for 1.2 Mbps rite, and if after the usage above the Fair Usage Rate, then my speed will dropped to 400 Kbps rite? If now the FUP revised to 100 kbps then it is not under my contract, and I might think not to pay for it already~ Go charge this to the new customer, coz we are old customers and our contract signed is 1.2Mbps Download, 400kbps Upload and dropped to 400 Kbps download after using above Fair Usage Rate!!! Added on December 3, 2009, 12:43 amCan I change my contract to 12-month and then I pay the Modem price? QUOTE(ragereaver @ Dec 3 2009, 03:48 AM) Lowyat_P1W1MAX, Hi everyone! I did receive a call from a customer service around 4.30pm yesterday but couldn't answer it because I'm in a meeting. They've sent me an email requesting me another contact number to which I've replied it's the same number they have. So now should I wait another call from them or how? They mention in the email the incident ID is 358966. Thank you. Case has been created and reverted to our web specialist. You will be receiving our call shortly. No worries. We will ensure a smooth service is delivered to our customers. Sorry for any inconvenience caused. Thanks for your continuos support to P1 Wimax. This post has been edited by Lowyat_P1W1MAX: Dec 3 2009, 10:54 AM |
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Dec 3 2009, 11:11 AM
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Junior Member
7 posts Joined: Mar 2009
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Connection is really bad in USJ. First week during the 7-days period, the speed is perfect, even more than what u bargained for. After you have signed the dotted line... >poof< the speed gone in half. And i have never seen the speed of the first 7 days ever since. What a deceiving way in doing business.
 Case number 360259 |
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Dec 3 2009, 11:41 AM
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Junior Member
229 posts Joined: Jul 2005
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QUOTE(squidhee @ Dec 3 2009, 11:11 AM) Connection is really bad in USJ. First week during the 7-days period, the speed is perfect, even more than what u bargained for. After you have signed the dotted line... >poof< the speed gone in half. And i have never seen the speed of the first 7 days ever since. What a deceiving way in doing business. that is p1's style of doing business...deception... Case number 360259 baru tau ka ? |
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Dec 3 2009, 12:16 PM
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Junior Member
20 posts Joined: Jan 2003
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What is Temporary measurement? Can u let me know? The Droppage is only Valid for temporary, right?
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Dec 3 2009, 02:55 PM
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Junior Member
326 posts Joined: Jan 2005 From: Damansara
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Hi P1 Rep.
Someone did call me last few weeks. And she did resolve my issues. I am quite happy with my current speed. Given that I only signed up for 1.2mbps, it is quite logical to get 200~300 kbps. However, I am planning to move in into Putrajaya, and there is no coverage there. I am very keen to have P1 coverage there, and I was wondering, when will Putrajaya have P1 coverage while Cyberjaya already fully covered? |
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Dec 3 2009, 03:40 PM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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wondering why the base tower near pelangi damansara always down and i have to face my modem to other side to get weaker signal to be able to connect.
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Dec 3 2009, 10:06 PM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas
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so they throtled to 100 kbps??
tomorrow going to TM. what to do, might subscribe the combo package again. zzz cant bear it. just 5 days of full speed then get capped. I play CS Source online almost everyday. harrggh. now cant even connect to Steam server. 3 more months P1 and then bye2 |
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Dec 3 2009, 10:18 PM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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QUOTE(kazasho @ Dec 3 2009, 10:06 PM) so they throtled to 100 kbps?? Use p1 wimax to play CS:S = > 150ms pingtomorrow going to TM. what to do, might subscribe the combo package again. zzz cant bear it. just 5 days of full speed then get capped. I play CS Source online almost everyday. harrggh. now cant even connect to Steam server. 3 more months P1 and then bye2 |
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Dec 3 2009, 11:30 PM
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Junior Member
101 posts Joined: Dec 2007 From: Zoo Negara
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its congested again.....rrrgh~
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Dec 3 2009, 11:36 PM
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Junior Member
19 posts Joined: Nov 2008
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QUOTE(kazasho @ Dec 3 2009, 10:06 PM) so they throtled to 100 kbps?? me too........me too...untill February 2010= 1 year oldtomorrow going to TM. what to do, might subscribe the combo package again. zzz cant bear it. just 5 days of full speed then get capped. I play CS Source online almost everyday. harrggh. now cant even connect to Steam server. 3 more months P1 and then bye2 bye2 p1...gud luck  |
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Dec 3 2009, 11:49 PM
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Junior Member
231 posts Joined: Oct 2004
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mine march 2010.. 3 months more to potong p1....
this past 2 weeks really slow...    office 2.4Mbps. last time i can get at least 2.5Mbps. but now... kambeng betul p1... This post has been edited by xdsl: Dec 3 2009, 11:56 PM |
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Dec 3 2009, 11:50 PM
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Junior Member
278 posts Joined: Apr 2005
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WANT TO ASK , WHY MY ACCOUNT SHOW TAT 0MB INTERNET USAGE AH?
I THOUGH EVERY MONTH IS RESTART THE NEW COUNTER AH? MY INTERNET NOW IS DAMN DAMN SLOW. This post has been edited by linkokkeen: Dec 3 2009, 11:52 PM |
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Dec 4 2009, 12:19 AM
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Senior Member
1,372 posts Joined: Jan 2003
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i have been having bad connection speed since tuesday... website doesnt load properly, need to refresh few times... and my signal is green light...
acc no 101054153... now im located in Taman Shamelin Perkasa... This post has been edited by James_yka: Dec 4 2009, 12:26 AM |
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Dec 4 2009, 12:31 AM
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Senior Member
821 posts Joined: Mar 2009
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Hello rep,any idea why the ping still higher althought im getting full speed.
I try online gaming at local spot also getting like 100+ ping. Anyway to solve?? |
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Dec 4 2009, 02:57 AM
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Senior Member
834 posts Joined: Sep 2006
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what is with the 100kbps FUP cap?
this wasn't in the contract! |
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Dec 4 2009, 08:56 AM
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Junior Member
298 posts Joined: Aug 2007 From: Kuala Lumpur
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Lowyat_P1W1MAX,
Just to inform you I still haven't receive any call from CS since yesterday. Incident ID 358966. Thank you. |
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Dec 4 2009, 11:22 AM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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QUOTE(Muhammad Syukri @ Dec 4 2009, 12:31 AM) Hello rep,any idea why the ping still higher althought im getting full speed. Your Game 100ms is ok already, mine get 350ms ++, you are very luckly alreadyI try online gaming at local spot also getting like 100+ ping. Anyway to solve?? Added on December 4, 2009, 11:24 am QUOTE(littleman @ Dec 4 2009, 02:57 AM) what is with the 100kbps FUP cap? 100KB/s or 100kbit/s ?this wasn't in the contract! Normally people confuse such as Mbit or Mbyte This post has been edited by owc: Dec 4 2009, 11:24 AM |
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Dec 4 2009, 11:29 AM
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Senior Member
834 posts Joined: Sep 2006
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QUOTE(owc @ Dec 4 2009, 11:22 AM) Your Game 100ms is ok already, mine get 350ms ++, you are very luckly already kiloBIT, kilobyte is kBpsAdded on December 4, 2009, 11:24 am 100KB/s or 100kbit/s ? Normally people confuse such as Mbit or Mbyte All my download wouldn't exceed 12kBps, and it's the 4th of December already! |
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Dec 4 2009, 11:35 AM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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QUOTE(littleman @ Dec 4 2009, 11:29 AM) kiloBIT, kilobyte is kBps Mine Totally 0 kbit/s to download the movie and song, but streamyx, izzi, maxis can. (same file)All my download wouldn't exceed 12kBps, and it's the 4th of December already! P1 say no throttle bt or p2p  Can I believe? |
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Dec 4 2009, 02:58 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(shirley_andy @ Dec 3 2009, 02:52 AM) nowadays speed is fair but ping is terrible... Hey Buddy,I got ping of around 1000ms before.. Anyway the last time got technician came my house to check on my complaint, after collecting some data he went home.. Until now no other action... But luckily the speed is fine since then, no more frequent disconnection... Just very bad ping... Anyway satisfied for now cuz no time to complaint cuz busy with upcoming exam.. Thank you for supporting us!!!! If you need further clarification and should you have any further questions, please do not hesitate to let me know and I will do my very best to assist you. Thank you for your patience. And you could email us at talktous@p1.com.my as well. Best Regards, Lowyat_P1 Wimax Added on December 4, 2009, 3:05 pm QUOTE(krulafix @ Dec 2 2009, 03:28 PM) Hi Lowyat_P1W1MAX, Hey Buddy,I've also been getting a bad connection with my w1max 1.2Mbps package this few days...i couldnt even access ur website to check for my account information...hope dat u can give me some explaination...My acc no is 101768570...thanx We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax Added on December 4, 2009, 3:12 pmHey Buddy, Will call you today. Please let me know your available time to talk. I will be here until 9 pm Best Regards, Lowyat_P1 Wimax This post has been edited by Lowyat_P1W1MAX: Dec 4 2009, 03:12 PM |
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Dec 4 2009, 03:35 PM
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Junior Member
298 posts Joined: Aug 2007 From: Kuala Lumpur
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May I know can you settle my case? I still haven't receive any call from P1 CS. Thanks. My account no is 101709830 and the incident ID is 358966.
This post has been edited by ragereaver: Dec 4 2009, 03:44 PM |
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Dec 4 2009, 04:27 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(ragereaver @ Dec 3 2009, 03:48 AM) Lowyat_P1W1MAX, Hey Buddy,I did receive a call from a customer service around 4.30pm yesterday but couldn't answer it because I'm in a meeting. They've sent me an email requesting me another contact number to which I've replied it's the same number they have. So now should I wait another call from them or how? They mention in the email the incident ID is 358966. Thank you. Hi! We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax |
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Dec 4 2009, 04:47 PM
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Junior Member
298 posts Joined: Aug 2007 From: Kuala Lumpur
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QUOTE(Lowyat_P1W1MAX @ Dec 4 2009, 04:27 PM) Hey Buddy, Sure. Will wait till the 14th and see how it goes then. Thanks anyway. Hi! We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax |
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Dec 4 2009, 04:59 PM
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Newbie
0 posts Joined: Dec 2009
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 P1 Beyond Broadband Been having this speed from November 20 - Now |
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Dec 4 2009, 04:59 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(frey88 @ Dec 3 2009, 03:40 PM) wondering why the base tower near pelangi damansara always down and i have to face my modem to other side to get weaker signal to be able to connect. Hey Buddy,We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax Added on December 4, 2009, 5:00 pm QUOTE(jAkUn @ Dec 3 2009, 02:55 PM) Hi P1 Rep. Hey Buddy,Someone did call me last few weeks. And she did resolve my issues. I am quite happy with my current speed. Given that I only signed up for 1.2mbps, it is quite logical to get 200~300 kbps. However, I am planning to move in into Putrajaya, and there is no coverage there. I am very keen to have P1 coverage there, and I was wondering, when will Putrajaya have P1 coverage while Cyberjaya already fully covered? Hi! We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax This post has been edited by Lowyat_P1W1MAX: Dec 4 2009, 05:00 PM |
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Dec 4 2009, 05:07 PM
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Senior Member
955 posts Joined: Sep 2008 From: Petaling Jaya
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Hey i'm interested in applying /trial for p1wimax.
My area is palm sping condo Kota Damansara, this condo is in between Pelangi Damansara and Dataran Sunway, if not mistaken you have base tower at both the places and mine is in between. I stay @ 10th floor btw... heard the base towers dont spread the signal upwards... only horizontal and below the height of the base tower any subscribers in this area/condo? need some feedback on this area This post has been edited by andrew9292: Dec 4 2009, 05:14 PM |
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Dec 4 2009, 08:41 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(James_yka @ Dec 4 2009, 12:19 AM) i have been having bad connection speed since tuesday... website doesnt load properly, need to refresh few times... and my signal is green light... Hey Buddy,acc no 101054153... now im located in Taman Shamelin Perkasa... We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax |
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Dec 4 2009, 09:06 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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New capped limit had been set by P1 Wimax after reach all your data limits (eg. 20GB /40GB)
Confirm by helpdesk from Wimax started 1st Dec all capped limit will reduce to 100kbps only which previously is 400kbps. (all plan including home plus 40GB). another 1 is data usage reset according your bill date. previously is at 1st of every month. So, who intend to sign wimax in PC fair please think twice. 100kbps is really really slow. You cannot do anything with this kind of speed not even fb. |
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Dec 4 2009, 10:01 PM
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Newbie
3 posts Joined: Oct 2006
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thanks Lowyat_P1W1MAX . my ping low now and upload speed recover already.
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Dec 4 2009, 11:12 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(fkping @ Dec 4 2009, 10:01 PM) thanks Lowyat_P1W1MAX . my ping low now and upload speed recover already. Well in jb 0.10Mbps....wow..this is 3 day straight...0.10Mbps... singal strenght full bar, bandwidth sucks. Sound like streamyx, u r connected but speed sucks. |
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Dec 4 2009, 11:57 PM
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Newbie
3 posts Joined: Oct 2006
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JB speedtest below , but ping high again in KL ?
  This post has been edited by fkping: Dec 4 2009, 11:59 PM |
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Dec 5 2009, 12:20 AM
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Junior Member
20 posts Joined: Jan 2003
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When will the 100 Kbps FUP be going back to nowmal of 400 Kbps?
Don't tell me after my Bill date, I want a capped limit that reduced to 400 Kbps previously~ Please tell me~ |
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Dec 5 2009, 12:40 AM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(henryee @ Dec 5 2009, 12:20 AM) When will the 100 Kbps FUP be going back to nowmal of 400 Kbps? Those using 1.2M after reaching treshold it should capped to 400Kbps..fair enough.Don't tell me after my Bill date, I want a capped limit that reduced to 400 Kbps previously~ Please tell me~ But mine is at 100Kbps 3 day straight .and i am using 1.2M, paying rm99 monthly. What is going on. Is P1 been bought over by TM? I think it is, TM has bought P1 and now managing P1 broadband. Well it looks like it. Added on December 5, 2009, 12:41 amhttp://www.speedtest.net/result/642390412.png This post has been edited by massKiller: Dec 5 2009, 12:41 AM |
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Dec 5 2009, 12:56 AM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas
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To guys who want to sign up for P1, the speed will reduce to 100kbps after cap is really slow. No Im not joking or trying to get P1 down but its the truth.
I dont know if the 100kbps is temporary or not but... I just get 3 days of fullspeed then 100kbps for the whole month? |
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Dec 5 2009, 01:11 AM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(kazasho @ Dec 5 2009, 12:56 AM) To guys who want to sign up for P1, the speed will reduce to 100kbps after cap is really slow. No Im not joking or trying to get P1 down but its the truth. Thats it. I dont know if the 100kbps is temporary or not but... I just get 3 days of fullspeed then 100kbps for the whole month? P1 is now TM WIMAX. |
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Dec 5 2009, 02:30 AM
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Junior Member
20 posts Joined: Jan 2003
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oh shoot~P1 treat their existing customers like scrap metal, and they don't even think about when they terat their existing customers well, we can spread the good news to others and therefore, the ''CUT'' process can then go smoothly.
But by imposed this STUPID Fair Usage Policy of 100 kbps, I'm damn pissed by YOU, P1~~~ Don't ever tell me to upgrade it to RM 199 to get the puny 40GB, coz it's not worth it!!! Now I'll spread the bad news among my friends who might want to consider P1, coz last time they ask me if reduced to 400 kbps is it very slow, that time I said will not slow down that significantly, and I still somemore recommend P1 to them, but now the FUP being reduced to 100kbps might as well reduced to 56 kbps DIAL-UP speed for us, I WILL NEVER NEVER NEVER RECOMMEND P1 TO MY FRIENDS ANYMORE~~!!! It is u the MANAGEMENT who pissed ur customer away from u,P1~~~!!!! Added on December 5, 2009, 2:33 amOh my GOD pls help me~ the www.speedtest.net needle is like the P1 is going to die.......soon! This post has been edited by henryee: Dec 5 2009, 02:33 AM |
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Dec 5 2009, 02:50 AM
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Senior Member
995 posts Joined: Mar 2005 From: Johor Bahru , Johor , Malaysia
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I would like to know where I can get a 64bit version of the wiggy connection manager. I have Win 7 64bit and wiggy portable does not work.
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Dec 5 2009, 03:35 AM
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Senior Member
942 posts Joined: Mar 2008 From: Bollinger Bands
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QUOTE(massKiller @ Dec 5 2009, 12:12 AM) Well in jb 0.10Mbps.... same 4 me too it have been 2days+++ getting not more than 10kBps,cant even load youtube.com,loading facebook took me 4ever....if the 100kbps fup is true dat means were porked wow..this is 3 day straight...0.10Mbps... singal strenght full bar, bandwidth sucks. Sound like streamyx, u r connected but speed sucks.  The only reason i subscribe p1 wimax coz it said 400kbps FUP I WANT MY 400kbps BACK This post has been edited by qwertyuioped: Dec 5 2009, 03:37 AM |
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Dec 5 2009, 03:51 AM
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Junior Member
19 posts Joined: Nov 2008
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case no 359779
P1 please call me....I don't want to call your helpline anymore coz 1. i'm out of credit to call you! ask Micheal Lai to call me himself! 2.your operators always always always busy= stupid+bengong 3.P1 is going to die very soon....for sure 4.100kbps = 12.5kbs makes me sick! 5.i'm not going to pay my bill this month! ask Micheal Lai to pay for me! 6.i'll kick you in the ass! |
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Dec 5 2009, 08:43 AM
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Junior Member
280 posts Joined: Dec 2007
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My connectio here ok.. satisfied... buy since first time pay bill just want to ask.
1. I have paid Nov bill. (top pic) 2. But why the bill statement is still as if I dont pay anything (below) Is it normal????  |
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Dec 5 2009, 10:11 AM
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Junior Member
186 posts Joined: Aug 2006 From: Magic Dimensions
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QUOTE(hdroxy @ Dec 5 2009, 08:43 AM) My connectio here ok.. satisfied... buy since first time pay bill just want to ask. lol,try check your history again after 2 days you done the payment 1. I have paid Nov bill. (top pic) 2. But why the bill statement is still as if I dont pay anything (below) Is it normal???? This post has been edited by ghost705: Dec 5 2009, 10:13 AM |
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Dec 5 2009, 10:24 AM
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Junior Member
280 posts Joined: Dec 2007
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QUOTE(ghost705 @ Dec 5 2009, 10:11 AM) lol,try check your history again after 2 days you done the payment it has been 5 days.. i use the 24 months contract.. i fear becoz of their fault the say me the one who dont pay bla3 and ask the rm500 penalty. some companies are $#%# you see.. |
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Dec 5 2009, 01:36 PM
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Senior Member
1,364 posts Joined: Mar 2009
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 good job p1 ,good speed and ping = ] home@plus |
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Dec 5 2009, 02:48 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(henryee @ Dec 5 2009, 02:30 AM) oh shoot~P1 treat their existing customers like scrap metal, and they don't even think about when they terat their existing customers well, we can spread the good news to others and therefore, the ''CUT'' process can then go smoothly. You can complain here...But by imposed this STUPID Fair Usage Policy of 100 kbps, I'm damn pissed by YOU, P1~~~ Don't ever tell me to upgrade it to RM 199 to get the puny 40GB, coz it's not worth it!!! Now I'll spread the bad news among my friends who might want to consider P1, coz last time they ask me if reduced to 400 kbps is it very slow, that time I said will not slow down that significantly, and I still somemore recommend P1 to them, but now the FUP being reduced to 100kbps might as well reduced to 56 kbps DIAL-UP speed for us, I WILL NEVER NEVER NEVER RECOMMEND P1 TO MY FRIENDS ANYMORE~~!!! It is u the MANAGEMENT who pissed ur customer away from u,P1~~~!!!! Added on December 5, 2009, 2:33 amOh my GOD pls help me~ the www.speedtest.net needle is like the P1 is going to die.......soon! http://www.cfm.org.my/ |
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Dec 5 2009, 03:51 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(MegaPrawn @ Dec 4 2009, 04:59 PM) P1 Beyond Broadband Been having this speed from November 20 - Now We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best regards, Lowyat_P1 Wimax |
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Dec 5 2009, 04:13 PM
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Junior Member
10 posts Joined: Oct 2008
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rm99.00 every month is only donation to p1..
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Dec 5 2009, 04:18 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(torreseemee @ Dec 5 2009, 03:51 AM) case no 359779 Hey Buddy,P1 please call me....I don't want to call your helpline anymore coz 1. i'm out of credit to call you! ask Micheal Lai to call me himself! 2.your operators always always always busy= stupid+bengong 3.P1 is going to die very soon....for sure 4.100kbps = 12.5kbs makes me sick! 5.i'm not going to pay my bill this month! ask Micheal Lai to pay for me! 6.i'll kick you in the ass! Will be attended to your shortly Best Regards, Lowyat_P1 Wimax Added on December 5, 2009, 4:20 pm QUOTE(singdreams @ Dec 5 2009, 01:36 PM) good job p1 ,good speed and ping = ] home@plus Great!!!! Let us know if you facing any connection issue. We will look into your problem. Thanks for supporting us!!! Best Regards, Lowyat_P1 Wimax This post has been edited by Lowyat_P1W1MAX: Dec 5 2009, 04:20 PM |
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Dec 5 2009, 04:58 PM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas
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To P1 Wimax Rep, is the 100kbps cap is temporary or permanent?
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Dec 5 2009, 05:35 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(kazasho @ Dec 5 2009, 04:58 PM) To P1 Wimax Rep, is the 100kbps cap is temporary or permanent? You can complain it here since this is considered as unfair practice. By agreement that they suppose to cap to 400kbps and every 1st of the month should be normalized back.http://www.cfm.org.my/  |
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Dec 5 2009, 05:43 PM
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Junior Member
231 posts Joined: Oct 2004
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@office 2.4Mbps here. nowadays always down.
really bad.... This post has been edited by xdsl: Dec 5 2009, 05:44 PM |
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Dec 5 2009, 05:50 PM
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Junior Member
20 posts Joined: Jan 2003
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Someone PLEASE help us to complain at here, and u can write my name and my account number into the complain letter, I would be thankful and SURE to provide EVIDENCE to prove their failure to provide us the Fair Usage Policy~!!!~~~Help help help
Added on December 5, 2009, 5:53 pmmy Account number - 101763217, 24-months RM 99 Home Plus Name, Henryee~~~PLS> help us to complain~ This post has been edited by henryee: Dec 5 2009, 05:53 PM |
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Dec 5 2009, 05:56 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(henryee @ Dec 5 2009, 05:50 PM) Someone PLEASE help us to complain at here, and u can write my name and my account number into the complain letter, I would be thankful and SURE to provide EVIDENCE to prove their failure to provide us the Fair Usage Policy~!!!~~~Help help help Try this link http://www.cfm.org.my/Added on December 5, 2009, 5:53 pmmy Account number - 101763217, 24-months RM 99 Home Plus Name, Henryee~~~PLS> help us to complain~ |
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Dec 5 2009, 06:16 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(xdsl @ Dec 5 2009, 05:43 PM) @office 2.4Mbps here. nowadays always down. Hey Buddy,really bad.... Will be attended to you shortly. Sorry for any inconvenience caused. Best Regards, Lowyat_P1 Wimax |
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Dec 5 2009, 06:33 PM
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Junior Member
20 posts Joined: Jan 2003
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Okay, I've sent~ hope CFM can solve the unfair practice for us~
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Dec 5 2009, 06:37 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(xdsl @ Dec 5 2009, 05:43 PM) @office 2.4Mbps here. nowadays always down. Hey Buddy,really bad.... We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax Added on December 5, 2009, 7:31 pm QUOTE(hdroxy @ Dec 5 2009, 08:43 AM) My connectio here ok.. satisfied... buy since first time pay bill just want to ask. Hey Buddy1. I have paid Nov bill. (top pic) 2. But why the bill statement is still as if I dont pay anything (below) Is it normal???? We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax This post has been edited by Lowyat_P1W1MAX: Dec 5 2009, 07:31 PM |
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Dec 5 2009, 08:07 PM
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Junior Member
280 posts Joined: Dec 2007
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thanks p1. case settle already. it's good to have you here.
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Dec 5 2009, 09:13 PM
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Senior Member
569 posts Joined: Nov 2004
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Dear P1,
Good day. May I know what is the status of the finding from the technician who came to my house on yesterday (Friday)? Please call me. Thanks. |
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Dec 5 2009, 10:03 PM
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Senior Member
6,238 posts Joined: Sep 2005 From: Kuala Lumpur
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QUOTE(ffrulz @ Dec 5 2009, 02:50 AM) I would like to know where I can get a 64bit version of the wiggy connection manager. I have Win 7 64bit and wiggy portable does not work. Same over here, not working in Win 7 premium, modem not detected |
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Dec 5 2009, 10:22 PM
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Junior Member
231 posts Joined: Oct 2004
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QUOTE(Lowyat_P1W1MAX @ Dec 5 2009, 06:16 PM) Hey Buddy, thank you.... Will be attended to you shortly. Sorry for any inconvenience caused. Best Regards, Lowyat_P1 Wimax  waaa... i get 1 month waived. P1 base tower at my area congested.  |
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Dec 6 2009, 12:48 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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P1 on 26 Oct:
P1 on 19 Nov: 
Celcom FTW! on 6 Dec: 
Good luck to P1 fellows. Throw ur modem at P1 face, hardly |
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Dec 6 2009, 01:09 AM
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Senior Member
1,364 posts Joined: Mar 2009
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 Hey P1 buddy ,can you check out the ping ?I am using my friend p1 here ,and i help to complain on behalf of my friend ,which i got the Mac 001FFB0257E3 ,hope u can check with it ... |
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Dec 6 2009, 01:11 AM
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Senior Member
2,696 posts Joined: Jan 2003 From: Butterworth,Penang Status: Available 
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QUOTE(owikh84 @ Dec 6 2009, 12:48 AM) P1 on 26 Oct: damn.. dude.. where u in butterworth?
P1 on 19 Nov:
Celcom FTW! on 6 Dec:
Good luck to P1 fellows. Throw ur modem at P1 face, hardly my place suck!!! not even 200kbps.. sien dou... potong liao memang tak syok.. |
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Dec 6 2009, 01:20 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(kelvin_hata @ Dec 6 2009, 01:11 AM) damn.. dude.. where u in butterworth? Yup Tmn Inderwasih specifically.my place suck!!! not even 200kbps.. sien dou... potong liao memang tak syok.. Checked my coverage at P1 website today. The green area has moved out of this place. They cabut the base tower of of this place on 19 Nov. Now I'm with Celcom liao bro. Thrown the modem at P1SHIT face at Quensbay today. Added on December 6, 2009, 1:22 amLols P1 still promoting at Penang PC Fair when there's no even coverage at PISA. Don't know why there are there?.. This post has been edited by owikh84: Dec 6 2009, 01:22 AM |
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Dec 6 2009, 01:52 AM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas
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Dec 6 2009, 08:58 AM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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QUOTE(owikh84 @ Dec 6 2009, 12:48 AM) P1 on 26 Oct: wat is the celcom package?
P1 on 19 Nov:
Celcom FTW! on 6 Dec:
Good luck to P1 fellows. Throw ur modem at P1 face, hardly |
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Dec 6 2009, 09:12 AM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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of course its the rm98 package, 3.6Mbps maximum.
@owikh have you try to adjust your modem to get better signal? |
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Dec 6 2009, 09:57 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(silentser @ Dec 6 2009, 09:12 AM) of course its the rm98 package, 3.6Mbps maximum. Yes it's D98 package. RM80 for the 1st 3 months, RM30 for the 5th month PC Fair promo.@owikh have you try to adjust your modem to get better signal? It's placed far away from windows, need a long USB cable. Now I can use its simcard to surf net using iPhone since it's not locked like Maxis. Quite satisfied with the dl speed comparable to P1 (before 19 Nov) |
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Dec 6 2009, 10:00 AM
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Senior Member
981 posts Joined: Jan 2008 From: Taiping / Sungai Petani / Butterworth
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haiya, don't go very far to test the coverage......
i went for P1 promoter training 5th floor..... the trainer demo their Pee 1 product...   shit,..... the line is not full..... 3 quarter only..... WHAT DO YOU THINK?????????? This post has been edited by ganabathi: Dec 6 2009, 10:01 AM |
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Dec 6 2009, 10:04 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(ganabathi @ Dec 6 2009, 10:00 AM) haiya, don't go very far to test the coverage...... I tot no P1 net coverage in PISA?i went for P1 promoter training 5th floor..... the trainer demo their Pee 1 product... shit,..... the line is not full..... 3 quarter only..... WHAT DO YOU THINK?????????? |
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Dec 6 2009, 10:07 AM
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Senior Member
981 posts Joined: Jan 2008 From: Taiping / Sungai Petani / Butterworth
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QUOTE(owikh84 @ Dec 6 2009, 10:04 AM) I tot no P1 net coverage in PISA? I went for their training at their HQ, Packet Hub, jalan templer, Pj.... coverage at PISA not sure,,,,,, |
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Dec 6 2009, 10:11 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(ganabathi @ Dec 6 2009, 10:07 AM) I went for their training at their HQ, Packet Hub, jalan templer, Pj.... coverage at PISA not sure,,,,,, IC, I must say there's no P1 coverage in PISA.Don't know why they are here. |
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Dec 6 2009, 11:21 AM
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Senior Member
2,696 posts Joined: Jan 2003 From: Butterworth,Penang Status: Available
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now i install the modem outside my house ( carrfour@prai)
signal still on yellow colour.. speed slow den my maxis3g... charm.. stupid potong!!! |
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Dec 6 2009, 11:24 AM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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QUOTE(kelvin_hata @ Dec 6 2009, 11:21 AM) now i install the modem outside my house ( carrfour@prai) just putting your modem outside the window wont be good enough, you must point it towards the P1 tower to get good signal.signal still on yellow colour.. speed slow den my maxis3g... charm.. stupid potong!!! have you try to do this: http://forum.lowyat.net/topic/959378 do number 1 and number 2 |
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Dec 6 2009, 11:50 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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is -52.24dBm considered good singal?
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Dec 6 2009, 12:14 PM
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Senior Member
580 posts Joined: Jun 2006 From: Kay_Hell
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I just "sambung" balik....just terminated P1. Although they gimme waiver but that is not I wanted. There's no solution to the congestion in my place. Waited few months already but speed really lagging...
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Dec 6 2009, 12:16 PM
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Junior Member
231 posts Joined: Oct 2004
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QUOTE(Lynixx @ Dec 6 2009, 11:50 AM) is -52.24dBm considered good singal? it's good enough.  |
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Dec 6 2009, 12:20 PM
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Senior Member
2,696 posts Joined: Jan 2003 From: Butterworth,Penang Status: Available
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QUOTE(niu_niu @ Dec 6 2009, 12:14 PM) I just "sambung" balik....just terminated P1. Although they gimme waiver but that is not I wanted. There's no solution to the congestion in my place. Waited few months already but speed really lagging... i bet streamyx was laugh lik LOL.. |
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Dec 6 2009, 12:29 PM
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Junior Member
280 posts Joined: Dec 2007
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QUOTE(niu_niu @ Dec 6 2009, 12:14 PM) I just "sambung" balik....just terminated P1. Although they gimme waiver but that is not I wanted. There's no solution to the congestion in my place. Waited few months already but speed really lagging... sudah sunat mana boleh pasang balik. lolz. |
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Dec 6 2009, 12:48 PM
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Junior Member
229 posts Joined: Jul 2005
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QUOTE(hdroxy @ Dec 6 2009, 12:29 PM) sudah sunat mana boleh pasang balik. lolz. argh...boleh je... buat muka tebal la dengan streamyx.. |
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Dec 6 2009, 12:50 PM
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Junior Member
115 posts Joined: Feb 2005 From: Kuala Lumpur
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hi man.. im currently using wiggy modem.. can i request 2 more modem to try? the bgger ac power modem.. thanks
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Dec 6 2009, 01:02 PM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas
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Dec 6 2009, 01:10 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(andrew9292 @ Dec 4 2009, 05:07 PM) Hey i'm interested in applying /trial for p1wimax. You may check your P1 coverage here http://www.p1.com.my/wimax/coverage_ref.aspx. Thanks buddy! My area is palm sping condo Kota Damansara, this condo is in between Pelangi Damansara and Dataran Sunway, if not mistaken you have base tower at both the places and mine is in between. I stay @ 10th floor btw... heard the base towers dont spread the signal upwards... only horizontal and below the height of the base tower any subscribers in this area/condo? need some feedback on this area QUOTE(nonameNo @ Dec 5 2009, 09:13 PM) Dear P1, Technician has been arranged for you. Please wait for our technician to call you for an appoinment. Good day. May I know what is the status of the finding from the technician who came to my house on yesterday (Friday)? Please call me. Thanks. QUOTE(singdreams @ Dec 6 2009, 01:09 AM) Hey P1 buddy ,can you check out the ping ?I am using my friend p1 here ,and i help to complain on behalf of my friend ,which i got the Mac 001FFB0257E3 ,hope u can check with it ... QUOTE(kazasho @ Dec 6 2009, 01:52 AM) QUOTE(leong73 @ Dec 6 2009, 12:50 PM) hi man.. im currently using wiggy modem.. can i request 2 more modem to try? the bgger ac power modem.. thanks We will give a call to you shortly Please bear with us. Sorry for the inconvenience caused. |
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Dec 6 2009, 02:54 PM
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Senior Member
1,364 posts Joined: Mar 2009
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P1 buddy ,fixed already ...thanks
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Dec 6 2009, 03:04 PM
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Junior Member
388 posts Joined: Oct 2006 From: lrtwey
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Hi Lowyat_P1W1MAX
Before P1 is launched I have high expectation of P1 because it is a private company. But now I am really disappointed. Lowyat_P1W1MAX, can you ask people (e.g. Mr. Micheal Lai) in P1 reason(s) for connection unreliability and slow speed? Cheers |
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Dec 6 2009, 03:12 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(kelvin_hata @ Dec 6 2009, 11:21 AM) now i install the modem outside my house ( carrfour@prai) It's time to potong P1 then. Recheck the coverage area in their website.signal still on yellow colour.. speed slow den my maxis3g... charm.. stupid potong!!! Maybe u're just another victim |
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Dec 6 2009, 04:00 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(owikh84 @ Dec 6 2009, 03:12 PM) It's time to potong P1 then. Recheck the coverage area in their website. Been using P1 for 5 months...see how they take care their customer. THis been straight from 1st dec till today.Maybe u're just another victim Reported to P1. No news..try calling again...can't get through.  |
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Dec 6 2009, 04:13 PM
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Junior Member
72 posts Joined: Jan 2009
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QUOTE(owikh84 @ Dec 6 2009, 01:20 AM) Lols P1 still promoting at Penang PC Fair when there's no even coverage at PISA. cannot cari makan in PJ & KL already, so go there to con more consumer i guess Don't know why there are there?..  |
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Dec 6 2009, 04:47 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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Well most malaysian does not realise their rights as consumer and customer.
We pay their salary come to think of it. So we should do something to make them realise it will be customer oriented business. Please submit your complains in this link http://www.cfm.org.my/ Added on December 6, 2009, 5:16 pm QUOTE(Lowyat_P1W1MAX @ Dec 6 2009, 01:10 PM) You may check your P1 coverage here http://www.p1.com.my/wimax/coverage_ref.aspx. Thanks buddy! • WHAT WILL HAPPEN IF MY USAGE EXCEEDS THE FAIR USAGE THRESHOLD THAT MONTH? Technician has been arranged for you. Please wait for our technician to call you for an appoinment. I have attended to the case. You friend will be receiving our call soon. Thanks buddy! We will give a call to you shortly Please bear with us. Sorry for the inconvenience caused.• If your data usage per month exceeds the Fair Usage Threshold, P1 reserves the right to manage and reduce speed up to 400 Kbps for download speed and 150 Kbps for upload speed (1.2 Mbps subscription or higher) and 100 Kbps download speed and 50 Kbps upload speed (below 1.2 Mbps subscription package). All connection speeds will return as per original subscription packages on the 1st of every month. If this is true then why my bandwidth test is still:  This post has been edited by massKiller: Dec 6 2009, 05:16 PM |
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Dec 6 2009, 05:24 PM
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Senior Member
569 posts Joined: Nov 2004
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Dear P1,
The technicians (2 of them) already came to my house last Friday (4 Dec 2009 3:00pm). After spending for almost 1 hour in solving my lagging problem, the technician also couldn't browse or surf using their demo unit even though they check that my modem is alright. They said is the signaling due to my area which is ard 200metre from the border coverage area. They can't do much about it. The technician will submit the report on that day, saying the customer service agent who handling my case, will be calling me. I'm still waiting for the call. Therefore, in these area, I have no choice but to terminate the P1 services due to coverage area. The problem getting worst after the firmware upgrade last 2 months ago. Please call me to arrange for the termination, I have signed up for RM99, 2 years contract and only use for around 3 months. Please let's me know the procedure so that I will return the modem to P1 Padlock at PJ HQ asap. Couldn't afford to have slow (or worst, none surfing) speed. Thanks. |
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Dec 6 2009, 06:34 PM
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Newbie
0 posts Joined: Oct 2009
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same to me.. my area is kajang, after they doing dunno what upgrading den i from connected status become disconnected status. Send them email they never reply.. is that called customer service?? what kind of KIP and service they provided
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Dec 6 2009, 06:36 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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QUOTE(EJu @ Dec 6 2009, 06:34 PM) same to me.. my area is kajang, after they doing dunno what upgrading den i from connected status become disconnected status. Send them email they never reply.. is that called customer service?? what kind of KIP and service they provided Check the coverage area thru their website again bro.Maybe another case same as mine they pull out the base tower at my area without my notice. |
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Dec 6 2009, 06:47 PM
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Junior Member
19 posts Joined: Nov 2008
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P1 buddy thanks for calling...
explaining things.....and I just want to say "P1 Wimax Sucks!" again... |
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Dec 6 2009, 06:59 PM
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Senior Member
995 posts Joined: Mar 2005 From: Johor Bahru , Johor , Malaysia
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Please respond to my PM ASAP or tell your higher ups to contact me.
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Dec 6 2009, 07:08 PM
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Senior Member
1,907 posts Joined: Jan 2005 From: Pahang
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Just register for P1. Have no other option for broadband here bcoz my new house still in waiting list for new phone line.
Now it been 4 hours since I igot the modem but everytime I browse, I will always got the p1 start page. Is the any configuration I need to do first? Or my account still not activate? Actually I'm outside the coverage border (300m) so the signal is always yellow, sometimes green and red. Added on December 6, 2009, 7:11 pmPost using my phone, sorry for some typo. This post has been edited by qwerty79: Dec 6 2009, 07:11 PM |
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Dec 6 2009, 07:28 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(qwerty79 @ Dec 6 2009, 07:08 PM) Just register for P1. Have no other option for broadband here bcoz my new house still in waiting list for new phone line. Hi buddy Now it been 4 hours since I igot the modem but everytime I browse, I will always got the p1 start page. Is the any configuration I need to do first? Or my account still not activate? Actually I'm outside the coverage border (300m) so the signal is always yellow, sometimes green and red. Added on December 6, 2009, 7:11 pmPost using my phone, sorry for some typo. Could you please provide your account number for us to assist you further. Thank you so much. We convey our apologies for the inconvenience caused. Added on December 6, 2009, 7:29 pm QUOTE(EJu @ Dec 6 2009, 06:34 PM) same to me.. my area is kajang, after they doing dunno what upgrading den i from connected status become disconnected status. Send them email they never reply.. is that called customer service?? what kind of KIP and service they provided Hi buddy Could you please provide your account number for us to assist you further. Thank you so much. We convey our apologies for the inconvenience caused. This post has been edited by Lowyat_P1W1MAX: Dec 6 2009, 07:29 PM |
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Dec 6 2009, 07:34 PM
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Senior Member
995 posts Joined: Mar 2005 From: Johor Bahru , Johor , Malaysia
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Will be answering my PM or not regarding my problem with the wiggy drivers and connection manager?
I need 64bit drivers and I don't care whether it's beta or not and I need them urgently. |
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Dec 6 2009, 07:36 PM
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Senior Member
1,401 posts Joined: Oct 2008 From: Bandar Sunway
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p1 go eat shit, slow like hell, even maxis or digi more faster.
sign up today, regret immediately |
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Dec 6 2009, 07:44 PM
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Senior Member
995 posts Joined: Mar 2005 From: Johor Bahru , Johor , Malaysia
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You're not going to reply me aren't you? So that's how it is huh? The invisible treatment? Can't even forward my case to your higher ups for some beta drivers?
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Dec 6 2009, 08:04 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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P1 confirmed that its FUP is 100kbps and will normalize the next billing date not 1st of the month.
The stupid and idiot part is that P1 webpage throttle speed still 400kbps for 1.2M usage. Their term and conditions clause 3.2 said it will be normalized subsuquent month. (does not say billing) P1 is practicing unfair policy. |
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Dec 6 2009, 08:06 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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you called them r massKiller??
 buddy, could you check about my ping? suddenly go up, and now my RSSI go up -5 ( before -50 now -55) EDIT: nevermind, i reposition my modem, and now got rssi -53/-52 seems like the tower could "walk" on their own to a new position This post has been edited by silentser: Dec 6 2009, 08:11 PM |
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Dec 6 2009, 08:15 PM
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Junior Member
293 posts Joined: May 2009
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many ppl said dat google DNS very fast !
How to i change it to google DNS? |
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Dec 6 2009, 08:21 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(silentser @ Dec 6 2009, 08:06 PM) you called them r massKiller?? I bloody did. buddy, could you check about my ping? suddenly go up, and now my RSSI go up -5 ( before -50 now -55) EDIT: nevermind, i reposition my modem, and now got rssi -53/-52 seems like the tower could "walk" on their own to a new position They are behaving like TM...simply change.. Spread the words around guys. |
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Dec 6 2009, 08:45 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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well now they are violating the law, they change the policy WHILE we are using it, that mean we didnt get what we buy, gather up lets report them to the mcmc AND skmm AND tribunal
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Dec 6 2009, 08:55 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(ffrulz @ Dec 6 2009, 07:44 PM) You're not going to reply me aren't you? So that's how it is huh? The invisible treatment? Can't even forward my case to your higher ups for some beta drivers? Hi buddy, we will further discuss the issue with our senior technician and you will be receiving our call by tomorrow. Really appreciate your kind understanding and patience. QUOTE(silentser @ Dec 6 2009, 08:06 PM) you called them r massKiller?? I have PM to you earlier. Please check your inbox. Thanks. buddy, could you check about my ping? suddenly go up, and now my RSSI go up -5 ( before -50 now -55) EDIT: nevermind, i reposition my modem, and now got rssi -53/-52 seems like the tower could "walk" on their own to a new position QUOTE(sheman93 @ Dec 6 2009, 08:15 PM) many ppl said dat google DNS very fast ! What is Google Public DNS?How to i change it to google DNS? Google Public DNS is a free, global Domain Name System (DNS) resolution service, that you can use as an alternative to your current DNS provider. To try it out: • Configure your network settings to use the IP addresses 8.8.8.8 and 8.8.4.4 as your DNS servers or • Read our configuration instructions. If you decide to try Google Public DNS, your client programs will perform all DNS lookups using Google Public DNS. http://code.google.com/speed/public-dns/ Thanks. Lowyat_P1 Wimax |
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Dec 6 2009, 08:57 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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We should. Guy!?
Added on December 6, 2009, 8:59 pm QUOTE(silentser @ Dec 6 2009, 08:45 PM) well now they are violating the law, they change the policy WHILE we are using it, that mean we didnt get what we buy, gather up lets report them to the mcmc AND skmm AND tribunal We should!!This post has been edited by massKiller: Dec 6 2009, 08:59 PM |
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Dec 6 2009, 09:23 PM
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Junior Member
229 posts Joined: Jul 2005
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QUOTE(P1Maggot @ Nov 29 2009, 09:33 PM) P1 REP!! i hope you still remember me!! my account no:101085983!! Since the first day i complaint till now, my connection still the same and today i am trying to upload my work to my FTP server and guess what!? less than 3% of files uploaded! it failed!! one whole fooking day! bugger...at least u get that download la..we all here both also tak dapat man...be thankful... my files only 7.5mb and i can't even upload it for 1 whole fooking day!! Don't tell me you gonna get some hairy and dude to call me cause the problem ain't due to my modem location!! it was due to your base station congested!!! tell your boss go stick a durian into his azz!! liar pieace of shiat! [/URL][/IMG]after trying 1 whole day i finally successfully COMPLETED the speedtest. Now i know why i can't upload shiat! |
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Dec 6 2009, 09:41 PM
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Junior Member
278 posts Joined: Apr 2005
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today P1 technician call me, say tat this month is new policy, every month 28 only reset our internet usage so this month sure is very slow 100K like tat only, so now need to wait til 28 dec then reset liao only back to normal usage and speed. anyone got this call ah?
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Dec 6 2009, 09:49 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(linkokkeen @ Dec 6 2009, 09:41 PM) today P1 technician call me, say tat this month is new policy, every month 28 only reset our internet usage so this month sure is very slow 100K like tat only, so now need to wait til 28 dec then reset liao only back to normal usage and speed. anyone got this call ah? Well it seem so. But check out the T&C clause 3. and their webpage under FAQ about it, it still does says 1st of the month or subsequent month.You can complain in this link http://www.cfm.org.my/ under unfair practice. |
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Dec 6 2009, 10:11 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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Mine was 28th of the month
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Dec 6 2009, 10:13 PM
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Junior Member
69 posts Joined: Aug 2006
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Dear Buddy,
Why is P1 at Cheras Miharja here so slow? Even at green light also hardly can browse web especially during night! Please assist me otherwise i have to just terminated...zzz thank you |
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Dec 6 2009, 10:37 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(AndyNoobie @ Dec 6 2009, 10:13 PM) Dear Buddy, Do whatever you think is best for you. There is so many other choices of broadband nowdays. Its all up to you.Why is P1 at Cheras Miharja here so slow? Even at green light also hardly can browse web especially during night! Please assist me otherwise i have to just terminated...zzz thank you |
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Dec 6 2009, 11:12 PM
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Junior Member
39 posts Joined: Nov 2009
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guys....we really gotta do something about it. i am sick of P1 practices.....one word...do a TT gathering, see what we can come out with.
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Dec 6 2009, 11:37 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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TT gathering, when and where?
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Dec 7 2009, 12:17 AM
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Senior Member
6,238 posts Joined: Sep 2005 From: Kuala Lumpur
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Hi, seems like more and more people are requesting for 64bit driver for wiggy, can you please let us know when the drivers would be ready?
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Dec 7 2009, 12:32 AM
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Newbie
3 posts Joined: Oct 2006
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go here download new driver
http://www.p1.com.my/support/support_techelp.aspx Connection Manager Firmware Update: XP/Vista/Windows 7: Connection Manager CM Rel2.4.30.87 Added on December 7, 2009, 12:34 am QUOTE(karhoe @ Dec 7 2009, 12:17 AM) Hi, seems like more and more people are requesting for 64bit driver for wiggy, can you please let us know when the drivers would be ready? 64bit windows cannot install 32bit software ?This post has been edited by fkping: Dec 7 2009, 12:34 AM |
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Dec 7 2009, 01:03 AM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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QUOTE(massKiller @ Dec 6 2009, 11:37 PM) TT gathering, when and where? i agree... i just signed up today and i must say i am not even a bit please with the result...  look.. shit to the max wtf. |
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Dec 7 2009, 01:19 AM
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Senior Member
995 posts Joined: Mar 2005 From: Johor Bahru , Johor , Malaysia
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QUOTE(fkping @ Dec 7 2009, 12:32 AM) go here download new driver Drivers and Applications are different. 64bit Windows needs the drivers to be signed by Microsoft in order to be installed without any trouble but there are bypasses to that. http://www.p1.com.my/support/support_techelp.aspx Connection Manager Firmware Update: XP/Vista/Windows 7: Connection Manager CM Rel2.4.30.87 Added on December 7, 2009, 12:34 am 64bit windows cannot install 32bit software ? But the thing is, I'm very disappointed to find out that after I have purchased Wiggy and then I realised it is not supported under 64bit Windows. Ironic that other manufacturers have 64bit drivers for their products and not P1. I don't blame if its old hardware but this is totally new. And it's not like 64bit windows is new either. It was already out for what? A few years already. |
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Dec 7 2009, 01:19 AM
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Junior Member
39 posts Joined: Nov 2009
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alright guys, i am really tire of sometime connection good and most of time sucks.
i am requesting to those tired of wasting ur hard earned cash on something is not up to what it claims....i will come up with another thread to see how many participants is here willing fight back. i wanna get the message accross whole malaysia on P1 unenthical business strategy. will come up with the thread tomorrow morning...it is late. ciao |
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Dec 7 2009, 01:20 AM
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Senior Member
1,364 posts Joined: Mar 2009
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QUOTE(P1Maggot @ Dec 7 2009, 02:19 AM) alright guys, i am really tire of sometime connection good and most of time sucks. I think you can ask for a waive if the connection is sux ,free for a month i am requesting to those tired of wasting ur hard earned cash on something is not up to what it claims....i will come up with another thread to see how many participants is here willing fight back. i wanna get the message accross whole malaysia on P1 unenthical business strategy. will come up with the thread tomorrow morning...it is late. ciao |
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Dec 7 2009, 01:22 AM
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Junior Member
39 posts Joined: Nov 2009
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QUOTE(efarhan @ Dec 6 2009, 09:23 PM) bugger...at least u get that download la..we all here both also tak dapat man...be thankful... perhaps you are just a user with lower expectation. i got to work from home, upload files back to main office, vpn back to office. with such high download but slower upload, you still can't stream any shit! i can't even upload my works back to HQ! if you pay for download, by all mean mind your own business. i pay for all service! FYI, i only get good download for once or twice in a week! or in a blue moon! Added on December 7, 2009, 1:32 am QUOTE(singdreams @ Dec 7 2009, 01:20 AM) I think you can ask for a waive if the connection is sux ,free for a month let me share my career info with you. i work for an international company and i get the benefit of working from home. to work from home, i need VPN back to my HQ. high download but lower upload with such high ping and frequent DC , i can't do crap. Go tell that to my boss when i can't connect back to office server to do time in and time out and check emails and do my job from home.in the evening, i am a freelance developer, i develop business solution and require upload my source code and application to client. i can't even upload my source code at 7mb since 2 months back and need to manually send my source code and patches via CD with pos laju or DHL for oversea clients! i can't even upload patches on my own website for my client or distributor to download waiver? my jobs and pay cheque(S) is more than what i am paying to P1. i am tied to a 24 months contracts which is suppose to help me in productivity and efficiency tranfering my works and entertainment in weekend! First 2 month of using P1 fulfill all my needs. Both work and entertainment - this is what broadband is all about! This post has been edited by P1Maggot: Dec 7 2009, 01:35 AM |
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Dec 7 2009, 02:24 AM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(P1Maggot @ Dec 7 2009, 01:19 AM) alright guys, i am really tire of sometime connection good and most of time sucks. Hope they know that we pay them to provide this service. Not that we got no choice.i am requesting to those tired of wasting ur hard earned cash on something is not up to what it claims....i will come up with another thread to see how many participants is here willing fight back. i wanna get the message accross whole malaysia on P1 unenthical business strategy. will come up with the thread tomorrow morning...it is late. ciao |
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Dec 7 2009, 02:54 AM
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Newbie
2 posts Joined: Jan 2009
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Dear P1, I've been using p1 wimax for 4 months now. Recently i had paid the latest bill but once I've checked my account, the fair usage still remain 0MB. I am not unable to download anything & even browsing any sites at ALL. I am completely frustrated because it has been 4 days the fair usage still remain the same and the connection sucks!And my modem always blink from green to orange ALL THE TIME. Please do not make regret for subscribing p1 max.
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Dec 7 2009, 03:12 AM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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THe FUP is 100kbps and will only be changed on the billing date of the month.
Even tough it is not in T&C |
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Dec 7 2009, 04:16 AM
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Senior Member
1,364 posts Joined: Mar 2009
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  This post has been edited by singdreams: Dec 7 2009, 04:16 AM |
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Dec 7 2009, 06:33 AM
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Senior Member
821 posts Joined: Mar 2009
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Rep,please check either my base connection is cloged or something with many user use p1 because im having a freaking SLOW download at average 40kbs at 3.40 AM until now im posting 6.33 AM???
My account number is 102227105 Updated : Okey my DL speed is getting normal now,ignore my case here REP. ps:So funny with p1,3am in the morning can slow. This post has been edited by Muhammad Syukri: Dec 7 2009, 08:07 AM |
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Dec 7 2009, 09:12 AM
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Junior Member
39 posts Joined: Nov 2009
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http://forum.lowyat.net/topic/1251262, dudes and dudees, i need to know how many interested in TT gathering, if good, i need to gather some evidence such as speedtest result from time to time, prefer 10,000 testimonial so i can start shooting P1.
TQ. |
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Dec 7 2009, 09:31 AM
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Senior Member
1,240 posts Joined: Aug 2008 From: Other World Computing
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P1Maggot
post Today, 09:12 AM Show posts by this member only |This post's rating (0+, 0-) | Post #230 Group: New Member Posts: 0 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Nov 2009 Are you P1 insider? This post has been edited by owc: Dec 7 2009, 09:33 AM |
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Dec 7 2009, 10:16 AM
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Junior Member
293 posts Joined: May 2009
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how to i change my DNS to google DNS?
pls guide me |
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Dec 7 2009, 10:38 AM
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Senior Member
6,238 posts Joined: Sep 2005 From: Kuala Lumpur
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QUOTE(fkping @ Dec 7 2009, 12:32 AM) go here download new driver Can, but not drivers, 32bit drivers won't work in 64bithttp://www.p1.com.my/support/support_techelp.aspx Connection Manager Firmware Update: XP/Vista/Windows 7: Connection Manager CM Rel2.4.30.87 Added on December 7, 2009, 12:34 am 64bit windows cannot install 32bit software ? Added on December 7, 2009, 10:40 am QUOTE(sheman93 @ Dec 7 2009, 10:16 AM) how to i change my DNS to google DNS? Use the instruction from OpenDNS, just change the DNS to 8.8.8.8pls guide me https://store.opendns.com/setup/operatingsystem/windows-7 This post has been edited by karhoe: Dec 7 2009, 10:48 AM |
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Dec 7 2009, 11:07 AM
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Senior Member
1,055 posts Joined: Aug 2009 From: 192.168.0.1
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QUOTE(dyr16 @ Dec 7 2009, 02:54 AM) Dear P1, I've been using p1 wimax for 4 months now. Recently i had paid the latest bill but once I've checked my account, the fair usage still remain 0MB. I am not unable to download anything & even browsing any sites at ALL. I am completely frustrated because it has been 4 days the fair usage still remain the same and the connection sucks!And my modem always blink from green to orange ALL THE TIME. Please do not make regret for subscribing p1 max. me too my fair usage always 0mb even i pay the bill on time very frustated Lowyat_P1W1Max pls check my account : 101939593 pay for 99.00 per/month just get -10kb download speed |
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Dec 7 2009, 11:21 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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before using google dns:
  after using google dns:   This post has been edited by Lynixx: Dec 7 2009, 11:26 AM |
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Dec 7 2009, 11:38 AM
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Senior Member
821 posts Joined: Mar 2009
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Is it safe to use google DNS,if something wrong can revert back to old ip right???
Added on December 7, 2009, 12:10 pmi donno if this is a bullshit or not,but after change the DNS it Actually,p1 network is silly.  Here without google DNS  This post has been edited by Muhammad Syukri: Dec 7 2009, 12:44 PM |
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Dec 7 2009, 12:20 PM
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Senior Member
834 posts Joined: Sep 2006
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QUOTE(massKiller @ Dec 7 2009, 03:12 AM) THe FUP is 100kbps and will only be changed on the billing date of the month. Can I terminate my account without the penalty using this reason? Even tough it is not in T&C I'm so sick of it right now. |
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Dec 7 2009, 12:59 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(littleman @ Dec 7 2009, 12:20 PM) Can I terminate my account without the penalty using this reason? I can't confirm on that. We need a lawyer to really interpret or look out for any hidden meaning in it. I'm so sick of it right now. Any lawyer or law student here! Feel free to give some idea. |
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Dec 7 2009, 01:43 PM
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Junior Member
39 posts Joined: Nov 2009
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QUOTE(owc @ Dec 7 2009, 09:31 AM) P1Maggot uhhh smarty, why would an insider taking so much grudge on P1 which employ him? a bit of comment sense could some simple mathematic complicationpost Today, 09:12 AM Show posts by this member only |This post's rating (0+, 0-) | Post #230 Group: New Member Posts: 0 Ratings earned: 0+, 0- Ratings given: 0+, 0- Joined: Nov 2009 Are you P1 insider? |
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Dec 7 2009, 02:10 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(AndyNoobie @ Dec 6 2009, 10:13 PM) Dear Buddy, Why is P1 at Cheras Miharja here so slow? Even at green light also hardly can browse web especially during night! Please assist me otherwise i have to just terminated...zzz thank you QUOTE(Mikeshashimi @ Dec 7 2009, 01:03 AM) i agree... i just signed up today and i must say i am not even a bit please with the result... look.. shit to the max wtf. QUOTE(dyr16 @ Dec 7 2009, 02:54 AM) Dear P1, I've been using p1 wimax for 4 months now. Recently i had paid the latest bill but once I've checked my account, the fair usage still remain 0MB. I am not unable to download anything & even browsing any sites at ALL. I am completely frustrated because it has been 4 days the fair usage still remain the same and the connection sucks!And my modem always blink from green to orange ALL THE TIME. Please do not make regret for subscribing p1 max. I have PM to you earlier. Please kindly check your inbox. Thanks.QUOTE(Nuclear_Crap @ Dec 7 2009, 11:07 AM) me too We are currently monitoring your case. You will be receiving our call soon. Please bear with us. Thanks. my fair usage always 0mb even i pay the bill on time very frustated Lowyat_P1W1Max pls check my account : 101939593 pay for 99.00 per/month just get -10kb download speed QUOTE(Lynixx @ Dec 7 2009, 11:21 AM) before using google dns: after using google dns: Thats great!QUOTE(littleman @ Dec 7 2009, 12:20 PM) Can I terminate my account without the penalty using this reason? We will further check your issue again. Sorry for the inconvenience caused. Really appreciate your kind understanding and patience. I'm so sick of it right now. |
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Dec 7 2009, 02:25 PM
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Senior Member
995 posts Joined: Mar 2005 From: Johor Bahru , Johor , Malaysia
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Bro where's my reply?
I have only two options right now, either get some 64bit drivers out ASAP, I don't care whether you have to bug the hell out of Greenpacket or whoever your driver team is that makes the drivers or terminate my contract with you WITH NO PENALTIES at all. I have emailed, I have called your support line yesterday and wanted your bloody supervisor to talk to me but instead he pretended to be engaged with some other person and in the end I waited for the whole damn day for his call to request a proper solution instead of asking me to fork out another few hundred ringgit for a 32bit OS to just use your damn product. And now you give empty promises regarding contacting me. What is this? |
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Dec 7 2009, 04:09 PM
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Senior Member
3,212 posts Joined: Jun 2007 From: atas bawah kiri kanan
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Just a question, If i subscribe to Home Plus, do i need to plug it to my LAN ?
I mean, one PC must be connected (modem LAN port to PC LAN port), and only the others need not do so? |
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Dec 7 2009, 05:27 PM
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Newbie
1 posts Joined: Jan 2009
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 PLEASE HELP ME!!! my account: 100725571 |
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Dec 7 2009, 06:00 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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QUOTE(nujikabane @ Dec 7 2009, 04:09 PM) Just a question, If i subscribe to Home Plus, do i need to plug it to my LAN ? what modem you use? I mean, one PC must be connected (modem LAN port to PC LAN port), and only the others need not do so? no, you dont have to connect the LAN to the pc for the MODEM to connect to the server. if you have DV-300 ( wired only modem ) you NEED to connect the LAN port to the PC LAN port to get your COMPUTER to connect to the internet if you have DV230 (wired/wireless modem) you can only connect to the wireless access point that you modem created using your computer, you dont NEED to plug in the wire. if you want to have stable connection from your MODEM TO PC you can connect the wire. |
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Dec 7 2009, 06:00 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(cl_er @ Dec 7 2009, 05:27 PM) PLEASE HELP ME!!! my account: 100725571 Please be informed that I have attend to your case. Your will be receiving our call soonest possible. Thanks. |
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Dec 7 2009, 06:50 PM
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Newbie
4 posts Joined: Sep 2009
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Potong!!! Potong!!! Potong!!!
streamyx till i die... |
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Dec 7 2009, 06:53 PM
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Senior Member
6,238 posts Joined: Sep 2005 From: Kuala Lumpur
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QUOTE(Lowyat_P1W1MAX @ Dec 7 2009, 06:00 PM) Hi buddy, Mr Potong, please do not avoid my question, when will 64bit driver for Win 7 be available?Please be informed that I have attend to your case. Your will be receiving our call soonest possible. Thanks. |
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Dec 7 2009, 07:05 PM
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Senior Member
955 posts Joined: Sep 2008 From: Petaling Jaya
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Any users in Pelangi Damansara / Dataran Sunway / Palm Spring Condo?
Need some feedback on the speed in those area... |
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Dec 7 2009, 07:09 PM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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QUOTE(andrew9292 @ Dec 7 2009, 07:05 PM) Any users in Pelangi Damansara / Dataran Sunway / Palm Spring Condo? bro im in kota damansara, just a few kilometres away from dataran sunway and the connection here is ugh!Need some feedback on the speed in those area... it sucks. DL speed 10kbps and upload speed 4kbps.. yuck. |
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Dec 7 2009, 07:57 PM
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Junior Member
388 posts Joined: Oct 2006 From: lrtwey
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QUOTE(oumind @ Dec 6 2009, 03:04 PM) Hi Lowyat_P1W1MAX No reason for the current situation !? Before P1 is launched I have high expectation of P1 because it is a private company. But now I am really disappointed. Lowyat_P1W1MAX, can you ask people (e.g. Mr. Micheal Lai) in P1 reason(s) for connection unreliability and slow speed? Cheers |
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Dec 7 2009, 09:03 PM
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Senior Member
2,470 posts Joined: Nov 2007
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 QUOTE • If your data usage per month exceeds the Fair Usage Threshold, P1 reserves the right to manage and reduce speed up to 400 Kbps for download speed and 150 Kbps for upload speed (1.2 Mbps subscription or higher) and 100 Kbps download speed and 50 Kbps upload speed (below 1.2 Mbps subscription package). All connection speeds will return as per original subscription packages on the 1st of every month. Lowyat_P1W1max,is that my internet speed follows(after is exceed the usage limit) what the policy you all promise me when i subscribed??I think if this kind of speed still exist the day after tomorrow on me,i've no choice but to call my cousin to write in to the newspaper as she is the star writer.I've given many chances to this so call p1 wimax(Fastest 4G broadband network,only if compare with snail).If the next 2 days(I'm very great hearted,so I'll give a duration of 2 days) when i run the speed test again,if the speed still the same,i will just pick up my phone,dial my cousin number,and tell her to do something about it.Besides,my mum is also quite fed up with it,she's going to hire any lawyer just to sue p1 because they're not giving us what they just promise us in the past few months back.Don't worry,to her she says hiring a lawyer is not an act of wasting money,as it's better than paying the p1 bill like a stupid without getting what we want. Here's my account no. 102048030 I hope I can see my problem fixed within the great-hearted period i given,besides i can tell you some of my problem regarding my connection,i can't even load some page fully,some even can't be loaded,and i need to refresh it hell lots of time to load half of it.Besides,i sometime can't even surf the p1 webpage just to view my account and bill info.THANK YOU(sincerely from my heart,if my problem is fixed,else i'll take back the 2 words i said) Hope Lowyat_P1W1max you will reply me as soon as possible and fix this problem,and i don't like to listen to unnecessary advices,so please don't give me crap.THANK YOU AGAIN |
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Dec 7 2009, 09:08 PM
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Senior Member
955 posts Joined: Sep 2008 From: Petaling Jaya
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QUOTE(Mikeshashimi @ Dec 7 2009, 07:09 PM) bro im in kota damansara, just a few kilometres away from dataran sunway and the connection here is ugh! I see, maybe you have reached the maximum bandwidth quota and got capped at 10kbps?it sucks. DL speed 10kbps and upload speed 4kbps.. yuck. MR.P1Wimax can you let me know where is the base tower for this area? I'm staying at palm spring condo, it's in between Dataran Sunway and Damansara Pelangi. I need to ask you because i asked your promoting agents @ The Curve and some said it's on top my condo another time i ask they said it's @ Dataran Sunway on top the shoplots. Please confirm which is which. Some even told me my condo is sandwiched between 2 base towers ( one at pelangi damansara another one at dataran sunway ) What say you? I don't know about your rank in Packet One Networks i just assume you are a low level CSO, but this is an issue you must bring up to your management as this inconsistency from your agents will tarnish your image. This post has been edited by andrew9292: Dec 7 2009, 09:09 PM |
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Dec 7 2009, 09:30 PM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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QUOTE(andrew9292 @ Dec 7 2009, 09:08 PM) I see, maybe you have reached the maximum bandwidth quota and got capped at 10kbps? definite not bro. MR.P1Wimax can you let me know where is the base tower for this area? I'm staying at palm spring condo, it's in between Dataran Sunway and Damansara Pelangi. I need to ask you because i asked your promoting agents @ The Curve and some said it's on top my condo another time i ask they said it's @ Dataran Sunway on top the shoplots. Please confirm which is which. Some even told me my condo is sandwiched between 2 base towers ( one at pelangi damansara another one at dataran sunway ) What say you? I don't know about your rank in Packet One Networks i just assume you are a low level CSO, but this is an issue you must bring up to your management as this inconsistency from your agents will tarnish your image. i just signed up a few days ago. for the 1.2mbps package. from my account page: Your remaining Fair Usage is 20198MB Added on December 7, 2009, 9:31 pm QUOTE(kailoonthedog @ Dec 7 2009, 09:03 PM) Lowyat_P1W1max,is that my internet speed follows(after is exceed the usage limit) what the policy you all promise me when i subscribed??I think if this kind of speed still exist the day after tomorrow on me,i've no choice but to call my cousin to write in to the newspaper as she is the star writer.I've given many chances to this so call p1 wimax(Fastest 4G broadband network,only if compare with snail).If the next 2 days(I'm very great hearted,so I'll give a duration of 2 days) when i run the speed test again,if the speed still the same,i will just pick up my phone,dial my cousin number,and tell her to do something about it.Besides,my mum is also quite fed up with it,she's going to hire any lawyer just to sue p1 because they're not giving us what they just promise us in the past few months back.Don't worry,to her she says hiring a lawyer is not an act of wasting money,as it's better than paying the p1 bill like a stupid without getting what we want. Here's my account no. 102048030 I hope I can see my problem fixed within the great-hearted period i given,besides i can tell you some of my problem regarding my connection,i can't even load some page fully,some even can't be loaded,and i need to refresh it hell lots of time to load half of it.Besides,i sometime can't even surf the p1 webpage just to view my account and bill info.THANK YOU(sincerely from my heart,if my problem is fixed,else i'll take back the 2 words i said) Hope Lowyat_P1W1max you will reply me as soon as possible and fix this problem,and i don't like to listen to unnecessary advices,so please don't give me crap.THANK YOU AGAIN im experiencing not even half of what was promised to me... This post has been edited by Mikeshashimi: Dec 7 2009, 09:31 PM |
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Dec 7 2009, 09:52 PM
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Senior Member
2,009 posts Joined: Oct 2006 From: My house
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im staying in sungai chua kajang, wimax really cannot use here?
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Dec 7 2009, 09:58 PM
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Junior Member
293 posts Joined: May 2009
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QUOTE(Lynixx @ Dec 7 2009, 11:21 AM) before using google dns: hey! do u change the primary and secondary dns on this page http://10.1.1.254/index.php?after using google dns:  |
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Dec 7 2009, 10:06 PM
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Senior Member
821 posts Joined: Mar 2009
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i thought just change the dns at computer network,do i i need to configure the dns at the modem too??
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Dec 7 2009, 11:13 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(Mikeshashimi @ Dec 7 2009, 09:30 PM) definite not bro. Did you exceed your FUP.. check it online on P1 webpagei just signed up a few days ago. for the 1.2mbps package. from my account page: Your remaining Fair Usage is 20198MB Added on December 7, 2009, 9:31 pm i think a newspaper complaint will kick them into doing something. im experiencing not even half of what was promised to me... |
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Dec 7 2009, 11:17 PM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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how come.
this is my speedtest:  but my limewire download is still 8kbps (at best)? |
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Dec 7 2009, 11:18 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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Dec 7 2009, 11:38 PM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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QUOTE(sheman93 @ Dec 7 2009, 09:58 PM) just change it via ur network configuration... |
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Dec 7 2009, 11:49 PM
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Senior Member
955 posts Joined: Sep 2008 From: Petaling Jaya
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QUOTE(massKiller @ Dec 7 2009, 11:18 PM) Check this out...ALL MALAYSIAN ISP should kena this Corrected ; )http://www.telecomasia.net/content/mislead...ign=telecomasia |
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Dec 7 2009, 11:51 PM
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Senior Member
1,364 posts Joined: Mar 2009
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Mr Potong ...
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Dec 7 2009, 11:57 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(andrew9292 @ Dec 7 2009, 11:49 PM) Corrected ; ) Thank you |
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Dec 7 2009, 11:59 PM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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no one can answer my Q?
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Dec 8 2009, 12:06 AM
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Junior Member
220 posts Joined: Mar 2007
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Would appreciate if this term can be explain:
RSSI - what does this indicate? What is the average value that constitue as good? 72.06 dBm on average. CINR - what does this indicate? What is the average value that constitue as good? Fluctuate between 6 - 7 dB. TX Power - what does this indicate? What is the average value that constitue as good? Average 10.xx dBM. Another thing the P1 graphic image frequently had right sign and x sign fluctuating. Not sure if this is a good indication or rather unstable since the state is operational rather that those DL synchro, ranging and etc status. |
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Dec 8 2009, 12:06 AM
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Senior Member
2,696 posts Joined: Jan 2003 From: Butterworth,Penang Status: Available
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ok... i got 4 type of internet service at my house...
celcom3g ---- suck maxis3g--- use to reconnect everytime streamyx 2mb --- wen raining time... then i wil scold tm nut moderfu|<er p1 max--- ask me potong.. luckly i tak potong.. jus add on... jus use for 1 day... ur manager already visit my house.. too suck.. potong liao memang tak syok. |
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Dec 8 2009, 12:07 AM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(Euthenics @ Dec 8 2009, 12:06 AM) Would appreciate if this term can be explain: Uncle google can help youRSSI - what does this indicate? What is the average value that constitue as good? 72.06 dBm on average. CINR - what does this indicate? What is the average value that constitue as good? Fluctuate between 6 - 7 dB. TX Power - what does this indicate? What is the average value that constitue as good? Average 10.xx dBM. Another thing the P1 graphic image frequently had right sign and x sign fluctuating. Not sure if this is a good indication or rather unstable since the state is operational rather that those DL synchro, ranging and etc status. |
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Dec 8 2009, 12:08 AM
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Senior Member
821 posts Joined: Mar 2009
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check the pinned threa of P1 there for term mean
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Dec 8 2009, 12:41 AM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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QUOTE(Mikeshashimi @ Dec 7 2009, 11:17 PM) how come. why?this is my speedtest: but my limewire download is still 8kbps (at best)? |
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Dec 8 2009, 12:56 AM
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Senior Member
2,696 posts Joined: Jan 2003 From: Butterworth,Penang Status: Available
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P1 slowmax
 
shotmyx    dear, p1w1max... u no nid to call me... we decide to potong u... This post has been edited by kelvin_hata: Dec 8 2009, 01:09 AM |
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Dec 8 2009, 12:58 AM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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pfftt.. i hate contract deals.
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Dec 8 2009, 01:15 AM
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Senior Member
1,364 posts Joined: Mar 2009
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QUOTE(kelvin_hata @ Dec 8 2009, 01:56 AM) P1 slowmax Let Mr.Potong helps you to potong = ]
shotmyx dear, p1w1max... u no nid to call me... we decide to potong u... QUOTE(Mikeshashimi @ Dec 8 2009, 01:58 AM) pfftt.. i hate contract deals. not only you okay ?I think all around the world also don't like being tied to something hassle |
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Dec 8 2009, 01:17 AM
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Senior Member
2,696 posts Joined: Jan 2003 From: Butterworth,Penang Status: Available
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QUOTE(singdreams @ Dec 8 2009, 01:15 AM) Let Mr.Potong helps you to potong = ] luckly im not in contract not only you okay ?I think all around the world also don't like being tied to something hassle |
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Dec 8 2009, 02:21 AM
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Senior Member
3,212 posts Joined: Jun 2007 From: atas bawah kiri kanan
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A question, do p1 have grace period? meaning to say, if one is unhappy with the service, can terminate the contract during the grace period or not? Or if want to change to another package, can be done or not?
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Dec 8 2009, 02:29 AM
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Junior Member
220 posts Joined: Mar 2007
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QUOTE(Muhammad Syukri @ Dec 8 2009, 12:08 AM) check the pinned threa of P1 there for term mean Thanks. That's exactly what I need. I must have overlook it. I just need the info to troubleshoot for my clients since I've never use P1 at all. |
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Dec 8 2009, 08:31 AM
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Senior Member
821 posts Joined: Mar 2009
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QUOTE(nujikabane @ Dec 8 2009, 02:21 AM) A question, do p1 have grace period? meaning to say, if one is unhappy with the service, can terminate the contract during the grace period or not? Or if want to change to another package, can be done or not? yes 30 days grace period. |
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Dec 8 2009, 12:49 PM
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Senior Member
3,212 posts Joined: Jun 2007 From: atas bawah kiri kanan
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QUOTE(Muhammad Syukri @ Dec 8 2009, 08:31 AM) yes 30 days grace period. Any link on their official website to further corroborate this ? |
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Dec 8 2009, 01:46 PM
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Senior Member
2,470 posts Joined: Nov 2007
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Lowyat_P1W1max,i'm still waiting for your answer and to solve the problem
Added on December 8, 2009, 1:48 pmthis is my stupid speed when i wake up from today  This post has been edited by kailoonthedog: Dec 8 2009, 01:48 PM |
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Dec 8 2009, 01:49 PM
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Senior Member
1,364 posts Joined: Mar 2009
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QUOTE(kailoonthedog @ Dec 8 2009, 02:46 PM) Lowyat_P1W1max,i'm still waiting for your answer and to solve the problem Every morning got problem de i think ,maybe they're doing maintenance or upgrading ...Added on December 8, 2009, 1:48 pmthis is my stupid speed when i wake up from today |
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Dec 8 2009, 02:46 PM
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Newbie
0 posts Joined: Dec 2009
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lowyat_p1wimax,
before my line is excellent but now my line also got problems in this week and i had call P1 careline for more than 10 time just wasting my money !!! all got different answer !!! got one telling me is my data usage already finish just wait till 14th but another one said he had check that i just use 3GB and left 17GB more in this month so the 1st guy must be cheating me is not fear to me !!! i try the speedometer and my download speed is only 62kpbs !!! i pay each month RM99 for 62 kpbs ??? if have to wait till 14th i rather potong P1 and change back to TM !! My account no : 101806149 contact me as soon as possible i want to hear your excuse !!! |
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Dec 8 2009, 03:58 PM
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Senior Member
2,696 posts Joined: Jan 2003 From: Butterworth,Penang Status: Available
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This post has been edited by kelvin_hata: Dec 8 2009, 04:01 PM |
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Dec 8 2009, 05:38 PM
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Junior Member
19 posts Joined: Jul 2009
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me there ~.~
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Dec 8 2009, 06:00 PM
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Senior Member
3,212 posts Joined: Jun 2007 From: atas bawah kiri kanan
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LOL'ed at the tv ad, haha
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Dec 8 2009, 06:07 PM
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Senior Member
2,470 posts Joined: Nov 2007
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lowyat_p1w1max,i'm still here waiting for your expanation and action
Added on December 8, 2009, 7:37 pmtomorrow is the last day,really hope lowyat_p1w1max you can make your responsibility to fix my problem This post has been edited by kailoonthedog: Dec 8 2009, 07:37 PM |
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Dec 8 2009, 08:25 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(kelvin_hata @ Dec 8 2009, 12:56 AM) P1 slowmax Me to, I have decided to cancel my P1.
shotmyx dear, p1w1max... u no nid to call me... we decide to potong u... Added on December 8, 2009, 11:20 pm8th Day of still the same.  This post has been edited by massKiller: Dec 8 2009, 11:20 PM |
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Dec 8 2009, 11:54 PM
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Senior Member
2,281 posts Joined: Oct 2006 From: Littleroot Town
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I'd like to know WTF is wrong with P1 in Setapak area in this 2-3 days?
A page takes 1000 years to load. Luckily this is my last month :-) |
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Dec 9 2009, 12:18 AM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(LEVIATHAN @ Dec 8 2009, 11:54 PM) I'd like to know WTF is wrong with P1 in Setapak area in this 2-3 days? Lucky you.A page takes 1000 years to load. Luckily this is my last month :-) |
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Dec 9 2009, 02:51 AM
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Newbie
1 posts Joined: Dec 2007
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p1 makan duit haram... slow macam vavi...suxxxxxxxx
Added on December 9, 2009, 2:53 amp1 makan duit haram... slow macam vavi...suxxxxxxxx This post has been edited by his77ham: Dec 9 2009, 02:53 AM |
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Dec 9 2009, 03:22 AM
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Junior Member
245 posts Joined: Jan 2005
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my account number is 101123065. I've made my complain bout the slow internet speed to the helpline but they wasn't very pleasant and helpful. i used up my 20gb limit but the problem is my speed should be throttle to around 400kbps download speed right? instead i'm having 50 - 90kbps on 10-20 speed test i did on p1 website today. Before this my speed was ok....ussually i stream video online until i reach my limit then i play online game with the throttle speed, but now i can't even open a webpage. Unless u guys can fix my issue else i demand a void of contract and termination of service without any obligation cos on ur web say for 1.2mbps package will throttle speed till 400kbps only. I hate the 20gb limit but i respect it, i can get better deal with tmnet streamyx but i choose to support p1 because i want to support a new company into the broadband scene in malaysia, please do not let me down.
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Dec 9 2009, 05:23 AM
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Newbie
0 posts Joined: Dec 2009
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 The speed is....excruciating. It has been like this since the 28th of November and I have called the helpline several times and each time they told me that I have exceeded the fair usage threshold. Yes I am well aware of it but isn't the speed supposed to be throttled to 400kbps? I signed up because for me 400kbps is still tolerable. What's the meaning of this??!! Google takes forever to load. I spent hours just to obtain that speedtest result. After calling for help for several times someone finally got back to me. She asked for my speedtest results and when I told her the upload speed is 0.01mb, this is what she said, "100kb? That's normal." Seriously, is P1 customer service operators even trained? She even told me to wait until the 14th when it's reset. Is this how you guys conduct business? Telling your customers to tough it out instead of solving their problems? I can wait because I am tied to your shitty contract for 24 months but it is the way your customer service handle things that vexes me. Anyway my account number is 101585396. I want to hear your bad excuse. By the way, 0.01megabits = 10 kilobits. |
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Dec 9 2009, 07:05 AM
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Senior Member
821 posts Joined: Mar 2009
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P1 Rep,can you check my line since i reached the 20gb capped bandwith,the speed is really slow & i try dl the speed cant even reach the 50kps in the regulation.
I think this is too much capping by P1 until didnt give the pormise to give best speed that is 50kps. My account number is 102227105 ps:I had to use Neighbours wifi to post this reply.Thank you. |
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Dec 9 2009, 07:09 AM
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Junior Member
245 posts Joined: Jan 2005
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I'm facing exactly the same problem as u r Inseanity. I also experience the slow down during 28th november till now. Problem is P1 stated they'll throttle till 400kbps only....right now i'm also facing with 19kbps download speed from p1 speedtest. How am i going to finish my web project on time...Arhghhh HELP!!!!!
PS: I notice Inseanity and me is from the same area also (seri kembangan).....p1 rep can u please look up on this matter? mohammad sukri r u from seri kembangan also? Before last november i'm a very satisfied p1 user This post has been edited by Channel84: Dec 9 2009, 07:15 AM |
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Dec 9 2009, 08:31 AM
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Senior Member
821 posts Joined: Mar 2009
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No im at Ampang area,last night when i still have the data fair usage still can get fullspeed,but after that supposed to be capped around 50kps for download but im getting lower than that,im not satisfied with it.
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Dec 9 2009, 10:52 AM
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Junior Member
245 posts Joined: Jan 2005
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just made a complain to the technical helpline again and luckily this time the lady on the line was more polite and quite helpful...she even give me a reference number to my case (372759). compare to last night guy keep on repeating we can't help u we can't help u....meh last night really make me want to cut line cos of that guy
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Dec 9 2009, 11:08 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(AndyNoobie @ Dec 6 2009, 10:13 PM) Dear Buddy, Hey BuddyWhy is P1 at Cheras Miharja here so slow? Even at green light also hardly can browse web especially during night! Please assist me otherwise i have to just terminated...zzz thank you We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-) Best Regards, Lowyat_P1 Wimax |
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Dec 9 2009, 11:15 AM
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Junior Member
326 posts Joined: Jan 2005 From: Damansara
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hellow P1 Rep. Just wondering, why the ping speed of P1 Connection was very2 slow? The download speed is quite ok, but the upload speed and the ping speed were very superb slow.
When you got a higher ping and slower upload speed, even loading a google page with google dns, will took you for hours ady. It does concern me as I have to upload documents from my home for office works. tq |
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Dec 9 2009, 11:34 AM
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Senior Member
995 posts Joined: Mar 2005 From: Johor Bahru , Johor , Malaysia
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Bro attend to my PM that I just sent you.
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Dec 9 2009, 07:34 PM
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Senior Member
821 posts Joined: Mar 2009
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wow i thought just now p1 called me because want to help me with the problem,but instead they ask me to pay a bill,not last month bill but this month & i was WTF???
Rep,pls look on my problem where my speed is slower than 56k i cant even load any webpage properly. Im not gonna pay any single bill if my speed is shit like scrap. My account number already stated at up there. |
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Dec 9 2009, 07:48 PM
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Junior Member
245 posts Joined: Jan 2005
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juz got off the phone with the technical department in p1 hotline. he said the throttling problem i'm facing is temporary cos their using a auto bandwith management system and it doen't seem to work well. He also said that if everything goes well with ppl upstair the throttling will be back to normal next month.....p1 rep please take note: stop using the current throttling system, change it back it's not working at all...u guys r forcing me to terminate or complain if this throttling speed to under 100kbps continue.
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Dec 9 2009, 07:52 PM
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Junior Member
4 posts Joined: May 2006
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Incident ID: 303784- P1WIMAX Technical Complaints
I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. Please call me and fix this. Thanks, Nanda |
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Dec 9 2009, 08:59 PM
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Senior Member
821 posts Joined: Mar 2009
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ic,so the throthling system really sucks,last time i got throttle also can hit 56kbs~60kbps of dl,now i get around 1kbs~6kbs damn slow.
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Dec 9 2009, 09:08 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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hehehe, P1 RULES....
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Dec 9 2009, 09:09 PM
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Newbie
0 posts Joined: Dec 2009
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From the response that Channel84 got, I have this to say to P1: Why fix something that isn't broken in the first place?
Hopefully this situation is not permanent. Otherwise it's a violation of the contract on their end for failure to deliver what has been agreed upon. |
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Dec 9 2009, 09:25 PM
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Junior Member
245 posts Joined: Jan 2005
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aye...hopefully they're not feeding me some painkiller and false hope. Otherwise it's a breach of contract and we should have the right to terminate the service witout any obligation. P1 rep should give some official statement regarding this matter.
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Dec 9 2009, 10:31 PM
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Senior Member
1,132 posts Joined: Dec 2008
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im back to complaint again.
Last 2 week, i was informed to change my modem as they claim my modem faulty because i didnt upgrade my firmware from 5.7 to 5.8. I was working and i nvr turn on my modem whole day. Hmmm..so i decided to change my modem as they requested and got myself a new modem with 5.8 firmware. Noticed the new firmware is boosting the modem power to enable faster and better signal receiver but the Wan status you might need 1 min to get the ip. For the 1st week, the connection improved by 50%. Get less dc and atleast i can normal surf in-term of speed. BUT LATELY, pass 1 week what i get is back to the square. FREQUENT DC, modem status in operational but the WAN status is not ready. Whenever i load my browser, its DC AGAIN!!!!!!!! wth! P1 Lowyat, Please rectify the problem ASAP! |
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Dec 9 2009, 10:43 PM
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Junior Member
72 posts Joined: Jan 2009
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remaining Fair Usage - 15905MB
RSSI: -47.85dBm Modem LED light : Green color still....  P1 slowMAX, WTFBBQ..... |
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Dec 9 2009, 11:03 PM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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QUOTE(Sgt_Pepeer @ Dec 9 2009, 10:43 PM) remaining Fair Usage - 15905MB lemme guess 1.2M plan rite?RSSI: -47.85dBm Modem LED light : Green color still.... P1 slowMAX, WTFBBQ..... |
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Dec 10 2009, 12:46 AM
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Junior Member
293 posts Joined: May 2009
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lol! My firmware still mantain in v5.7!
will it effect my speed? My area is in setapak! I was suffering from the HiIGH PING problem and SLOW UPLOAD SPEED ! I cant play my online GAME ! ! ! !ARGHHHH !!! WDF Added on December 10, 2009, 12:48 amSetapak is having a New STATION! IS DAT TRUE? This post has been edited by sheman93: Dec 10 2009, 12:48 AM |
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Dec 10 2009, 12:57 AM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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QUOTE(massKiller @ Dec 9 2009, 11:03 PM) lemme guess 1.2M plan rite? is speedtest.com really reliable?i always get 1.2mpbs+- as my dl speed. bu when i dl stuff. maximum 100kbps and on average 7kbps. zzz/ why is this? |
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Dec 10 2009, 06:03 AM
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Junior Member
76 posts Joined: May 2008 From: Sabah
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P1 is so slow that I can't even run speedtest at speedtest.net and P1 own speed test!!!!
I'm using P1 modem to access p1 website which won't even load!!!!!(the irony) I got the sms but I don't see any improvement at all! Edit:Here is proof!And this is 6 in the morning. I doubt if there is any heavy internet traffic at all!  Edit:It gets even slower by the minute! But its not the same case with the bill.  This post has been edited by meh_man: Dec 10 2009, 06:11 AM |
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Dec 10 2009, 06:17 AM
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Junior Member
101 posts Joined: Dec 2007 From: Zoo Negara
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P1 help, how do i configure the NAT setting on the modem?
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Dec 10 2009, 09:51 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(Channel84 @ Dec 9 2009, 03:22 AM) my account number is 101123065. I've made my complain bout the slow internet speed to the helpline but they wasn't very pleasant and helpful. i used up my 20gb limit but the problem is my speed should be throttle to around 400kbps download speed right? instead i'm having 50 - 90kbps on 10-20 speed test i did on p1 website today. Before this my speed was ok....ussually i stream video online until i reach my limit then i play online game with the throttle speed, but now i can't even open a webpage. Unless u guys can fix my issue else i demand a void of contract and termination of service without any obligation cos on ur web say for 1.2mbps package will throttle speed till 400kbps only. I hate the 20gb limit but i respect it, i can get better deal with tmnet streamyx but i choose to support p1 because i want to support a new company into the broadband scene in malaysia, please do not let me down. Hey Buddy,We will attended to you shortly. Thank you for your patience Best Regards, Lowyat_P1 Wimax |
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Dec 10 2009, 10:28 AM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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All P1Wimax users,
P1 is so faithful in sending out SMS when it comes to payment, suspension of service and stuff. Never falters. Even send email along with it. Staring this month, they implemented/change the Fair Usage Policy in 2 ways: 1. No longer resetting on the 1st of the month, instead resets on your bill cycle. 2. They no longer include that 400kbps/150kbps guarantee when you get throttled. Basically you're damned if you push the limit as they can throttle you to 1kbps for all they care. I have been arguing with their support that: 1. The change should have been communicated to the subscribers, even in the last bill it should have been there or in the Announcement section in their website. I was demanding they still reset the usages last December 1, but to no avail. 2. The online version of the FUP was not updated until today (when my changedetection.com alert script on the support faq page went off) Now P1, stealthily changing your FUP -- when the FUP is like one of the most important policy that determines the experience of your users, is this the way to go for your company? Attaching details of the FUP they changed to this post. Hopefully someone with some brains from P1 can answer me. 
Added on December 10, 2009, 10:37 am QUOTE(Channel84 @ Dec 9 2009, 03:22 AM) my account number is 101123065. I've made my complain bout the slow internet speed to the helpline but they wasn't very pleasant and helpful. i used up my 20gb limit but the problem is my speed should be throttle to around 400kbps download speed right? instead i'm having 50 - 90kbps on 10-20 speed test i did on p1 website today. Before this my speed was ok....ussually i stream video online until i reach my limit then i play online game with the throttle speed, but now i can't even open a webpage. Unless u guys can fix my issue else i demand a void of contract and termination of service without any obligation cos on ur web say for 1.2mbps package will throttle speed till 400kbps only. I hate the 20gb limit but i respect it, i can get better deal with tmnet streamyx but i choose to support p1 because i want to support a new company into the broadband scene in malaysia, please do not let me down. You're out of luck. They just changed their FUP, but without informing their users. The new throttled is speed any value P1 may choose. They removed that 400kbps/150kbps clause in their FUP.This post has been edited by baliwesti: Dec 10 2009, 10:37 AM |
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Dec 10 2009, 10:49 AM
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Junior Member
72 posts Joined: Jan 2009
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QUOTE(massKiller @ Dec 9 2009, 11:03 PM) lemme guess 1.2M plan rite? ya, 1.2mb HomePlus cost me RM99 per month & guess what.... i only get service worth RM9.90 ! |
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Dec 10 2009, 11:19 AM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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... anyone here complain and then get a call from P1, but still get no resolution? Did you get a survey afterwards? I'm starting to notice that they only seem to give out that survey after a call/email when they are able to attend to your needs or if the interaction was positive on their end. Need more P1 users to confirm if they get that P1 Customer satisfaction survey thingie.
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Dec 10 2009, 12:08 PM
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Senior Member
1,132 posts Joined: Dec 2008
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QUOTE(baliwesti @ Dec 10 2009, 11:19 AM) ... anyone here complain and then get a call from P1, but still get no resolution? Did you get a survey afterwards? I'm starting to notice that they only seem to give out that survey after a call/email when they are able to attend to your needs or if the interaction was positive on their end. Need more P1 users to confirm if they get that P1 Customer satisfaction survey thingie. yes..i do received every single survey on each of my complaint but i rated them as what they give me the service. All bad bad survey |
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Dec 10 2009, 01:47 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(KIntos @ Dec 9 2009, 10:31 PM) im back to complaint again. We will attend to your issue shortly. Sorry for the inconvenience caused. Last 2 week, i was informed to change my modem as they claim my modem faulty because i didnt upgrade my firmware from 5.7 to 5.8. I was working and i nvr turn on my modem whole day. Hmmm..so i decided to change my modem as they requested and got myself a new modem with 5.8 firmware. Noticed the new firmware is boosting the modem power to enable faster and better signal receiver but the Wan status you might need 1 min to get the ip. For the 1st week, the connection improved by 50%. Get less dc and atleast i can normal surf in-term of speed. BUT LATELY, pass 1 week what i get is back to the square. FREQUENT DC, modem status in operational but the WAN status is not ready. Whenever i load my browser, its DC AGAIN!!!!!!!! wth! P1 Lowyat, Please rectify the problem ASAP! QUOTE(Sgt_Pepeer @ Dec 9 2009, 10:43 PM) remaining Fair Usage - 15905MB Can I have your account number for me to assist you further? ;-)RSSI: -47.85dBm Modem LED light : Green color still.... P1 slowMAX, WTFBBQ..... QUOTE(meh_man @ Dec 10 2009, 06:03 AM) P1 is so slow that I can't even run speedtest at speedtest.net and P1 own speed test!!!! I'm using P1 modem to access p1 website which won't even load!!!!!(the irony) I got the sms but I don't see any improvement at all! Edit:Here is proof!And this is 6 in the morning. I doubt if there is any heavy internet traffic at all! Edit:It gets even slower by the minute! But its not the same case with the bill. |
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Dec 10 2009, 02:17 PM
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Senior Member
834 posts Joined: Sep 2006
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P1 Rep, why are you ignoring some of the post regarding the FUP issue?
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Dec 10 2009, 02:59 PM
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Newbie
0 posts Joined: Dec 2009
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i would like to thank all of you sharing your horrifying experience with P1.I was one of the potential interested customer of P1. I was comparing streamyx and P1. I have experience with Streamyx but not p1. I read wonderful stuff about p1, mostly from early bird users. When i'm about to shortlisting p1, somehow i find myself to your comments here.
I can see many of you crying using this lousy service. Huh, what a luck. Quickly i rushed to TMpoints and register streamyx. Now i'm getting average 1.58 MB of speed, average 78-90kbp of rapidshare downloads.I can even stream 2-3 redtubes in one go.(for testing purpose only since youtube server is damn slow). I really thanking all of you.To P1 Lowyat, i hope you will take this as a challenge and tell your boss to improve your service.As you can see here, many giving bad review about FUP policy, and you should consider repeal the policy it completely,since nobody benefiting any single bandwidth from this policy eventhough it is term "Fair Usage". My few words of suggestions. If you improve all this and gets A score cards, i may join your "Potong" campaign. This post has been edited by nvidiatnt2: Dec 10 2009, 03:22 PM |
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Dec 10 2009, 03:24 PM
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Newbie
0 posts Joined: Dec 2009
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Just received another call from P1. The lady said the reason for my tanked speed is due to me exceeding the fair usage threshold and told me to wait until the 14th again. I am only getting 10kbps download speed, for f***'s sake! I can't browse the net anymore, I can't check my e-mail, getting to this forum takes ages. She said the slow speed is due to "best effort". Her response made me seethe with rage.
When I demanded a solution, she told me to upgrade to the 40GB package. And when I said I want to terminate because of the void of contract, she reminded me of the f***ing RM999 fine hanging over my head. She speaks so nonchalantly as though I owe her shit. So basically everything is my goddamn fault now is it? More than a week of pain and all I get are bullshit textbook answers. I really regret subscribing to this phony hack of a service. f*** you P1. Seriously, f*** you. |
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Dec 10 2009, 04:44 PM
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Newbie
0 posts Joined: Dec 2009
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I would suggest that you dont pay, and start subcribing streamyx or any other broadband. Let them chase you instead!.
If P1 brings you to court, you should explain violation of agreement made by P1, such as 10Kps speed whereby FUP clearly indicate it capped to 400KPS. Keep TC Agreements and the screenshots of speedtest as evidence!. If would be best if you can tape the lady's conversations as a proof that this is an unfair practice of FUP policy which has been violated by P1. QUOTE(InSeanity @ Dec 10 2009, 03:24 PM) Just received another call from P1. The lady said the reason for my tanked speed is due to me exceeding the fair usage threshold and told me to wait until the 14th again. I am only getting 10kbps download speed, for f***'s sake! I can't browse the net anymore, I can't check my e-mail, getting to this forum takes ages. She said the slow speed is due to "best effort". Her response made me seethe with rage. This post has been edited by nvidiatnt2: Dec 10 2009, 04:53 PMWhen I demanded a solution, she told me to upgrade to the 40GB package. And when I said I want to terminate because of the void of contract, she reminded me of the f***ing RM999 fine hanging over my head. She speaks so nonchalantly as though I owe her shit. So basically everything is my goddamn fault now is it? More than a week of pain and all I get are bullshit textbook answers. I really regret subscribing to this phony hack of a service. f*** you P1. Seriously, f*** you. |
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Dec 10 2009, 05:08 PM
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Senior Member
821 posts Joined: Mar 2009
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Im still waiting for them to change back the FUP system,if they not changing it by next month,im not gonna pay my bill and gonna bring this case to court where they changing their policies as they like.
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Dec 10 2009, 06:10 PM
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Junior Member
186 posts Joined: Aug 2006 From: Magic Dimensions
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Hi there Lowyat_P1W1MAX, have a question here.Can i upgrade my current Home Pro Package to Office Premium Package ?
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Dec 10 2009, 06:39 PM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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QUOTE(nvidiatnt2 @ Dec 10 2009, 02:59 PM) i would like to thank all of you sharing your horrifying experience with P1.I was one of the potential interested customer of P1. I was comparing streamyx and P1. I have experience with Streamyx but not p1. I read wonderful stuff about p1, mostly from early bird users. When i'm about to shortlisting p1, somehow i find myself to your comments here. good to heard that. i will always remind my frens around who loking for broadband not to "potong". it is not worth.I can see many of you crying using this lousy service. Huh, what a luck. Quickly i rushed to TMpoints and register streamyx. Now i'm getting average 1.58 MB of speed, average 78-90kbp of rapidshare downloads.I can even stream 2-3 redtubes in one go.(for testing purpose only since youtube server is damn slow). I really thanking all of you.To P1 Lowyat, i hope you will take this as a challenge and tell your boss to improve your service.As you can see here, many giving bad review about FUP policy, and you should consider repeal the policy it completely,since nobody benefiting any single bandwidth from this policy eventhough it is term "Fair Usage". My few words of suggestions. If you improve all this and gets A score cards, i may join your "Potong" campaign. P1 wimax is SUXX ! we all should put the msg to remind all other potential customers for P1. This post has been edited by zhen^wei: Dec 10 2009, 06:39 PM |
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Dec 10 2009, 06:43 PM
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Junior Member
20 posts Joined: Jan 2003
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Yay~ after 4 months of struggle, I've subscribed Streamyx and guess what, it only took me 5 days for me to get the phone line and streamyx all together.
Good to go Streamyx~~~ Now, Im with Streamyx 4 Mbps~~~Hahaha~ Cut P1 now to avoid the Struggle. |
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Dec 10 2009, 07:16 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(littleman @ Dec 10 2009, 02:17 PM) P1 Rep, why are you ignoring some of the post regarding the FUP issue? yeah wondering why.. don't worry though got a complaint lodged at cfm, for their last email to me was:"Notification will not be send but amendments are done in P1 Website. If you have exceeded the FUP, you might notice slower speeds, especially during peak hours. The exceeded speeds are dynamically managed by the network." Good luck on the dynamically part. Just in case anyone is wondering, there's a clause in this website (assuming all ISPs adhere to this rules) http://cfm.org.my/internet-access-code-0#2-3 See section 3.5 and read it (since the web site says no copying, etc) Added on December 10, 2009, 7:20 pm QUOTE(InSeanity @ Dec 10 2009, 03:24 PM) Just received another call from P1. The lady said the reason for my tanked speed is due to me exceeding the fair usage threshold and told me to wait until the 14th again. I am only getting 10kbps download speed, for f***'s sake! I can't browse the net anymore, I can't check my e-mail, getting to this forum takes ages. She said the slow speed is due to "best effort". Her response made me seethe with rage. Do not. I daresay, subscribe to the 40Gb package. Basically if you exceed the 40Gb, you're with the rest of the gang (even those paying only 99RM per month). You only pay 100RM for the additional speed and the 20Gb additional. If you go over the limit, they do not treat you like you're paying 199RM per month.When I demanded a solution, she told me to upgrade to the 40GB package. And when I said I want to terminate because of the void of contract, she reminded me of the f***ing RM999 fine hanging over my head. She speaks so nonchalantly as though I owe her shit. So basically everything is my goddamn fault now is it? More than a week of pain and all I get are bullshit textbook answers. I really regret subscribing to this phony hack of a service. f*** you P1. Seriously, f*** you. Anyone notice P1 doesn't have any promotions for existing subscribers other than that auto-payment thingie (which in essence they, as a company, will benefit more). Added on December 10, 2009, 7:22 pm QUOTE(nvidiatnt2 @ Dec 10 2009, 04:44 PM) I would suggest that you dont pay, and start subcribing streamyx or any other broadband. Let them chase you instead!. The problem is that they stealthily changed their FUP, starting this month.If P1 brings you to court, you should explain violation of agreement made by P1, such as 10Kps speed whereby FUP clearly indicate it capped to 400KPS. Keep TC Agreements and the screenshots of speedtest as evidence!. If would be best if you can tape the lady's conversations as a proof that this is an unfair practice of FUP policy which has been violated by P1. Added on December 10, 2009, 7:23 pm QUOTE(Muhammad Syukri @ Dec 10 2009, 05:08 PM) Im still waiting for them to change back the FUP system,if they not changing it by next month,im not gonna pay my bill and gonna bring this case to court where they changing their policies as they like. If you need some reference this is the exact time their website changed: https://www.changedetection.com/log/my/com/...rt_faq_log.html This post has been edited by baliwesti: Dec 10 2009, 07:23 PM |
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Dec 10 2009, 08:23 PM
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Junior Member
4 posts Joined: May 2006
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Incident ID: 303784- P1WIMAX Technical Complaints
I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. Please call me and fix this. Thanks, Nanda When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ???? |
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Dec 10 2009, 09:05 PM
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Senior Member
1,372 posts Joined: Jan 2003
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If they dont change back to the 40kbps cap limit, then i really potong wimax edi... if they cant provide, i wont comply...
This post has been edited by James_yka: Dec 10 2009, 09:06 PM |
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Dec 10 2009, 10:03 PM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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 "nice" one p1, i love you until i want to .... ya what thing can be done with 10 KB/s? youtube? cant, download? cant, gaming? dream on. |
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Dec 10 2009, 10:49 PM
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Junior Member
186 posts Joined: Aug 2006 From: Magic Dimensions
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=.= today i receive an unknown call from P1 those told me due to my billing record are great,they will send me a free Wiggy Starter Kit 4GB(with modem) for 90 day period on this saturday.
still thinking izzit a joke or ...? =.=This post has been edited by ghost705: Dec 10 2009, 10:50 PM |
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Dec 10 2009, 11:00 PM
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Senior Member
1,055 posts Joined: Aug 2009 From: 192.168.0.1
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haha..this is my speedtest for today...
the ping i will try to get 1000  |
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Dec 10 2009, 11:23 PM
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Junior Member
20 posts Joined: Jan 2003
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QUOTE(ghost705 @ Dec 10 2009, 10:49 PM) =.= today i receive an unknown call from P1 those told me due to my billing record are great,they will send me a free Wiggy Starter Kit 4GB(with modem) for 90 day period on this saturday. You are GOOD AS A DEAD MAN if u received it, coz this is juz like the bank company suddenly give u a RM 50,000 cheque and said that "U are our highly appreciate customer which pays ur credit card settlement fast, and here I give u a RM 50,000 loan", do u know this is a joke and SEDUCE U TO GET INTO THE TRAP. P1 will wait u until u fed up with their services already, then u cancel it and BANG still thinking izzit a joke or ...? =.= , u 'KENA' Penalty~~~hahaha  Damn, I'm quite happy with my Streamyx 4 Mbps now, new phone line and streamyx all comes in 5 days~hazzle free, and won't DC like the P1, and some more no STUPID FUP SAYS AS P1 AS THEY LIKE FUP being imposed in Streamyx~ |
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Dec 11 2009, 12:11 AM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(ghost705 @ Dec 10 2009, 10:49 PM) =.= today i receive an unknown call from P1 those told me due to my billing record are great,they will send me a free Wiggy Starter Kit 4GB(with modem) for 90 day period on this saturday. Meaning: Hey, you pay on time, why not increase the money we get from you every month then? (unless that's a prepaid one) still thinking izzit a joke or ...? =.= |
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Dec 11 2009, 01:02 AM
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Junior Member
20 posts Joined: Jan 2003
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Prepaid, then tell them to use it themselves~eat their own crap
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Dec 11 2009, 01:18 AM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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suffering 10KB/s capped, only able to do some MSN chatting
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Dec 11 2009, 02:32 AM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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 i appreciate the download speed. but look at my upload speed? i tot 400kbps? whats this? i cant even upload a simple 1mb size picture? how can i sell anything on lowyat? please rectify the problem immediately. |
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Dec 11 2009, 08:44 AM
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Junior Member
335 posts Joined: Feb 2008
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sapa suruh u potong..?hehehe
i never trust P1 since day 1...hehe |
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Dec 11 2009, 01:03 PM
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Junior Member
186 posts Joined: Aug 2006 From: Magic Dimensions
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QUOTE(henryee @ Dec 10 2009, 11:23 PM) You are GOOD AS A DEAD MAN if u received it, coz this is juz like the bank company suddenly give u a RM 50,000 cheque and said that "U are our highly appreciate customer which pays ur credit card settlement fast, and here I give u a RM 50,000 loan", do u know this is a joke and SEDUCE U TO GET INTO THE TRAP. P1 will wait u until u fed up with their services already, then u cancel it and BANG i'm wating for streamyx too , u 'KENA' Penalty~~~hahaha Damn, I'm quite happy with my Streamyx 4 Mbps now, new phone line and streamyx all comes in 5 days~hazzle free, and won't DC like the P1, and some more no STUPID FUP SAYS AS P1 AS THEY LIKE FUP being imposed in Streamyx~ but still don't have service for this building =.= just wondering TMpoint might think since i already sign up 1 enterprise SDSL & 4MB home combo package at one house then i can't sign up for second's house.. has been wait for 2 year + but still don't have service provide for my second's house. =.=QUOTE(baliwesti @ Dec 11 2009, 12:11 AM) Meaning: Hey, you pay on time, why not increase the money we get from you every month then? (unless that's a prepaid one) Last time i just have to fill up the application form like home package for streamyx enterprise SDSL ,But office name and license number are needed to subcribe P1 office plan =.=... i don't have a choice,only can subcribe for Home Pro package and face the FUP issue like you guys did.40GB? it's only take 10 day to use up all 40GB FUP when the connection is stable. |
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Dec 11 2009, 01:36 PM
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Senior Member
5,968 posts Joined: Jan 2003 From: KL, Malaysia
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Depends how you see it, the FUP is to protect the regular users from abusive users who tend to use the service for illegal filesharing, movie downloading, movie/drama streaming, torrenting etc.
P1 should however ensure after the FUP, user should minimally still be able to perform normal web browsing activity. |
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Dec 11 2009, 02:44 PM
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Junior Member
39 posts Joined: Nov 2009
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 Only TODAY i manage to complete and speedtest!! look at the upload speed. seriously, i can't surf crap. upload speed is required for transfer acknowledgement! - P1, again my line is instable since tuesday!! - when my line connectivity restored! it only last minimum 1 - 2 days only!! - This is the life cycle here, i got line issue, i complaint, connection restore and good connection for less than 3 days and i complain again and again connection restore and good connection for less than 3 days and i complain again!!! how many fooking times we should play this game?? till my contract end!!!??? - where is my last month waiver? why am i still paying for last month bill where i was already promised last month bill to be waived? Big Fat LIAR! i should not even have to pay for last month bill cause i can't do shit on internet! PLEASE CHECK ON THIS MATTER, my last month bill is RM98.++ - Begining of this month; - i can't use my privilige to work from home yet (day job) - i can't upload my work (source codes, business application) for my client to verify!! (evening part time job) - i have to fork out additional expenses on courier charges for sending my works (CD containing my source code, patches, application!!! all less than 7.5mb) !!! - i only can manage to watch 2 movie beginning of this month till now! 5 minute youtube clip took more than 20 minutes to watch!! - Today suppose to be my fooking holiday and i can work from home due to Singapore & Malaysia Clients. and guess what? i can't even VPN back to office. Sure hell monday i am so gonna get screw! - Can't do work, fine! at least i can watch a movie for relaxing? but NO!!! i can't even stream shit!! coming into lowyat and post this frustration took me 25 fooking minutes!!! - ANSWER ME!! HOW MANY TIME SHOULD I COMPLAIN ON SAME ISSUE AGAIN AND AGAIN AND AGAIN AND AGAIN AND AGAIN!! This post has been edited by P1Maggot: Dec 11 2009, 03:00 PM |
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Dec 11 2009, 03:49 PM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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 Stimix in my college. when i buy a house stimix is my choice. |
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Dec 11 2009, 04:09 PM
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Senior Member
1,364 posts Joined: Mar 2009
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P1 W1Max is the cheapest/most sux wimax in malaysia and the world
Potong more peoples please |
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Dec 11 2009, 05:20 PM
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Junior Member
4 posts Joined: May 2006
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TICKET Number is 277499
I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ???? I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection.. Thanks, Nanda |
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Dec 11 2009, 07:02 PM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM) TICKET Number is 277499 Pay a visit to P1 center perhaps? I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ???? I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection.. Thanks, Nanda |
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Dec 11 2009, 08:24 PM
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Junior Member
4 posts Joined: May 2006
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QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499 I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ???? I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection.. Thanks, Nanda * Pay a visit to P1 center perhaps? smile.gif I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check. Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved. |
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Dec 11 2009, 09:41 PM
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Junior Member
51 posts Joined: Nov 2008
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 my speed from last week till today.. sigh. streamyx slow.. wimax also slow.. malaysia ISP all kenot pakai wan la |
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Dec 11 2009, 09:46 PM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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how about few users share one wimax service? capping at 10KB/s is murdering us
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Dec 11 2009, 11:23 PM
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Senior Member
2,142 posts Joined: Jan 2008 From: who wants to know?
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damn slow and red light only for 2 days now P1 what happen to this area tower ...
BSID: 00:00:12:A1:09:32 |
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Dec 11 2009, 11:30 PM
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Junior Member
39 posts Joined: Nov 2009
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Today i only can successfully complete 2 speedtest, the first one in on my earlier post and now this is the second one that really piss me off when half day i can't surf crap!
 How long it took me to get into lowyat.net, log in and post this complaint? close to 1 fooking hour! NIA MAR CHOW CHI BAI! LOOK AT THE FOOKING PING!!! ONE WHOLE f***ING DAY ONLY 2 SUCCESSFULL SPEEDTEST AND ALMOST 4 DAYS WITHOUT INTERNET!!! MICHEAL LAI IS ONE BIG PIECE OF ARTISTIC MOTHAFOOKING BIG FAT CON WHORE! IF PIG CAN FLY I GUESS MICHEAL LAI IS A FLING PORK! REALLY CHOW CHI BAI BLOOD BOIL! This post has been edited by P1Maggot: Dec 11 2009, 11:32 PM |
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Dec 11 2009, 11:56 PM
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Senior Member
1,364 posts Joined: Mar 2009
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QUOTE(P1Maggot @ Dec 12 2009, 12:30 AM) Today i only can successfully complete 2 speedtest, the first one in on my earlier post and now this is the second one that really piss me off when half day i can't surf crap! Haha ,similar with u ,i satisfied with the dl speed but the ping was extremely a hatred to meHow long it took me to get into lowyat.net, log in and post this complaint? close to 1 fooking hour! NIA MAR CHOW CHI BAI! LOOK AT THE FOOKING PING!!! ONE WHOLE f***ING DAY ONLY 2 SUCCESSFULL SPEEDTEST AND ALMOST 4 DAYS WITHOUT INTERNET!!! MICHEAL LAI IS ONE BIG PIECE OF ARTISTIC MOTHAFOOKING BIG FAT CON WHORE! IF PIG CAN FLY I GUESS MICHEAL LAI IS A FLING PORK! REALLY CHOW CHI BAI BLOOD BOIL! |
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Dec 12 2009, 12:42 AM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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I found my hometown streamyx speed is better than p1 even the package only 384kb/s
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Dec 12 2009, 12:57 AM
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Senior Member
1,907 posts Joined: Jan 2005 From: Pahang
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Guys, after the 7 days trial, how much I should pay for termination? I subscribe last sunday and have to send it tomorrow (not even 7 days trial:( ) but because currently have urgent matter to have internet connection, planning to use it for another weeks.
P1 representative told me that for 7 days trial, they will refund upfront money (RM100). After 7 days, I have to pay RM99 for termination and no refund. Is it right? |
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Dec 12 2009, 01:38 AM
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Junior Member
126 posts Joined: Jun 2008 From: Pl@net E@rth
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QUOTE(SanosukeSagara @ Nov 24 2009, 01:31 PM) Anyone from Equine Park area facing slow connection? Yes, not only super slow.... have to turn the modem on and off 3-4 times before can get a connection ... Already lodge a complain. Said they will waiver some of my payment but no news from them yet... |
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Dec 12 2009, 01:44 AM
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Senior Member
1,466 posts Joined: Jul 2008 From: Wherever you're
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Potong potong, at the end who Potong who it's quite confusing.
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Dec 12 2009, 02:58 AM
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Junior Member
41 posts Joined: Oct 2009 From: Johor Bahru... aka Down South
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Hi,
P1 most surely has the most apt promotional campaign slogan of "potong now"... the thing is, most of the P1 users are wanting to Potong P1. I have been having issues with supposedly 'congested' P1 especially in the last 3-4 months in J.B. Complain after complain, things seem to get from ust bearable to &#^(@ crappy. My A/c no is 100781541 and my 1 year contract is up around 18 or 19th of this month... and guess what? I don't plan on remaining a P1 client. This latest fiasco of Ninja- changing the FUP dates is bullshit. for the first time in probably half a year, I find myself exceeding my FUP allocation For all I know, my previous month's usage wasn't reset when this new cut-off date policy was implemented. I'm throttled to such a point that accessing my e-mail on G-mail is hardly loading... don't even need to mention regular surfing and even loading & posting on this forums is such a bother. Made a complaint, all I got was standard issue apology from the customer service rep.. give a case number (377930) and was told it would be looked into. I have commended your customer service before, but seriously, even if the customer service is world class (not saying it is, but), the tech and infrastructure support is really a major let-down. Seriously P1, things just keep going downhill with you... So, looks like its time to starting looking at other ISPs... OMG, the thought of re-signing with Streamyx make me wanna |
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Dec 12 2009, 06:53 AM
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Senior Member
821 posts Joined: Mar 2009
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okey even wanna go p1 website also cant load,good one here p1,i almost want to throw out your farking modem out of my window right now.
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Dec 12 2009, 07:10 AM
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Junior Member
18 posts Joined: Nov 2009
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QUOTE(genecor @ Dec 12 2009, 02:58 AM) Hi, Hi all, this is just one of P1's dirty tactics.P1 most surely has the most apt promotional campaign slogan of "potong now"... the thing is, most of the P1 users are wanting to Potong P1. I have been having issues with supposedly 'congested' P1 especially in the last 3-4 months in J.B. Complain after complain, things seem to get from ust bearable to &#^(@ crappy. My A/c no is 100781541 and my 1 year contract is up around 18 or 19th of this month... and guess what? I don't plan on remaining a P1 client. This latest fiasco of Ninja- changing the FUP dates is bullshit. for the first time in probably half a year, I find myself exceeding my FUP allocation For all I know, my previous month's usage wasn't reset when this new cut-off date policy was implemented. I'm throttled to such a point that accessing my e-mail on G-mail is hardly loading... don't even need to mention regular surfing and even loading & posting on this forums is such a bother. Made a complaint, all I got was standard issue apology from the customer service rep.. give a case number (377930) and was told it would be looked into. I have commended your customer service before, but seriously, even if the customer service is world class (not saying it is, but), the tech and infrastructure support is really a major let-down. Seriously P1, things just keep going downhill with you... So, looks like its time to starting looking at other ISPs... OMG, the thought of re-signing with Streamyx make me wanna Didn't you all know that they get the most customers during PC fair? And when's the PC fair in KL region that just happened not long ago? 5th of December, U got it. P1 knows that they need to cap more of the users limit to ensure that the new customers get to "enjoy" the incredibly fast speed during the first 7 days of trial because they know that KL has a very congested network(not like JB, the network is still not very congested but soon it will), which after that will be a total disaster. So after that when the trial period is over which is like 13th of December, the network will be congested again, and the new customers will be tied down by the contract either for 1 year or 2 years. Great technique right? And guess what? You cannot take legal action against them. P1 is registered under Green Packet Berhad, which means anything that is lousy, hopeless, kanasai, you can only blame P1 but not Green Packet Berhad. But all the money masuk Green Packet Berhad, so if you sue P1, you cannot sue Green packet Berhad. Pandai kah? Just like the "Island Red Cafe" which is registered under "Red Cafe", all the money masuk "Red Cafe", then the Director ran away with 10million, but you can't sue him. This con job is legalised, depending on how much you know on Law and it will save you from hell. I learnt my lesson and you all should. Regards, An angry customer who is the victim of the the RENEWED FUP(F U P1). Added on December 12, 2009, 7:16 am QUOTE(qwerty79 @ Dec 12 2009, 12:57 AM) Guys, after the 7 days trial, how much I should pay for termination? I subscribe last sunday and have to send it tomorrow (not even 7 days trial:( ) but because currently have urgent matter to have internet connection, planning to use it for another weeks. YESYESYESYES, faster go return the rubbish u got from P1. Or else u will suffer for 1 year or 2 years like us, and then u'll cry in one corner because nobody will be there to help u. If you're really urgent with having internet connection, go starbucks and use their free wifi.P1 representative told me that for 7 days trial, they will refund upfront money (RM100). After 7 days, I have to pay RM99 for termination and no refund. Is it right? This post has been edited by BibiMon: Dec 12 2009, 07:42 AM |
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Dec 12 2009, 08:00 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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capped at 100kbps means u will download at 15kbps +/- of full speed 150kbps.
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Dec 12 2009, 09:19 AM
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Junior Member
245 posts Joined: Jan 2005
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http://www.cfm.org.my/
Seeing all the evident posted about p1 ninjaing the FUP i submited a official complain to cfm and i hope that all those affected by the new FUP policy please spare some time and do it too...together maybe we can make a difference. I call for void of the 2 year contract due to breach of trust regarding the FUP. I also provided my speed test and evident of p1 ninjaing the FUP noted by other lowyat user. Please spare 10 minute to do a proper complain and exercise our consumer right |
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Dec 12 2009, 12:02 PM
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Senior Member
1,372 posts Joined: Jan 2003
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I know why they capped us at 100kbps... cos they dun want us to lodge a report at CFM...
I couldnt load CFM properly for an hour... they are so cunning... Im just curious, is the anyone here that got their Fair Usage reset at the beginning of the Month ? If nobody got it, then this doesnt even justify whether its a heavy or light user. Everyone just got f***ed up... Or only the heavy user didnt get the reset. anyone can fill in ? This post has been edited by James_yka: Dec 12 2009, 12:08 PM |
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Dec 12 2009, 12:29 PM
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Senior Member
649 posts Joined: Jun 2008
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QUOTE(owikh84 @ Dec 12 2009, 08:00 AM) capped at 100kbps means u will download at 15kbps +/- of full speed 150kbps. i dono where you get this..but 100kbps = 12kBps1kByte=8 bits..  |
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 Dec 12 2009, 01:47 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(Channel84 @ Dec 12 2009, 09:19 AM) http://www.cfm.org.my/ yeah already got cfm complaint for them a couple days back. all P1 users should start filling in an official complaint!Seeing all the evident posted about p1 ninjaing the FUP i submited a official complain to cfm and i hope that all those affected by the new FUP policy please spare some time and do it too...together maybe we can make a difference. I call for void of the 2 year contract due to breach of trust regarding the FUP. I also provided my speed test and evident of p1 ninjaing the FUP noted by other lowyat user. Please spare 10 minute to do a proper complain and exercise our consumer right Added on December 12, 2009, 1:51 pm QUOTE(James_yka @ Dec 12 2009, 12:02 PM) I know why they capped us at 100kbps... cos they dun want us to lodge a report at CFM... Reset wasn't done on December 1, it was done when your statement date happened, in my case it was reset last Nov. 28. I couldnt load CFM properly for an hour... they are so cunning... Im just curious, is the anyone here that got their Fair Usage reset at the beginning of the Month ? If nobody got it, then this doesnt even justify whether its a heavy or light user. Everyone just got f***ed up... Or only the heavy user didnt get the reset. anyone can fill in ? How many posts have come and go about this "stealth" change to the FUP and still the official P1 Wimax poster doesn't seem to be reading it. maybe the post got invisible ink or something. Makes you froth in the mouth, the way P1 handled this situation. Anyway, suggest you guys get copies of their terms from the website regularly too. Who knows they might stealthily change that as well. This post has been edited by baliwesti: Dec 12 2009, 01:51 PM |
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Dec 12 2009, 02:01 PM
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Senior Member
649 posts Joined: Jun 2008
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QUOTE(baliwesti @ Dec 12 2009, 01:47 PM) yeah already got cfm complaint for them a couple days back. all P1 users should start filling in an official complaint! Any news on this? actually p1 did nothing wrong, they state there, there reserved the right to control your speed..black and white.Added on December 12, 2009, 1:51 pm Reset wasn't done on December 1, it was done when your statement date happened, in my case it was reset last Nov. 28. How many posts have come and go about this "stealth" change to the FUP and still the official P1 Wimax poster doesn't seem to be reading it. maybe the post got invisible ink or something. Makes you froth in the mouth, the way P1 handled this situation. Anyway, suggest you guys get copies of their terms from the website regularly too. Who knows they might stealthily change that as well. |
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Dec 12 2009, 02:29 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(ckk125 @ Dec 12 2009, 02:01 PM) Any news on this? actually p1 did nothing wrong, they state there, there reserved the right to control your speed..black and white. The complaint status is currently at Pending "Provider Acknowledged". I think they have until Dec. 15 to reply.Yeah they have that right and they said it in their FUP which can be found online. But what they did wrong was (and again i'm repeating myself here) that they changed the policy without informing the subscribers who are under the said policy. There is a code in the cfm website regarding policy changes (see my previous posts) which makes me all the more convinced P1 did something wrong here. Add to that the reply of the customer representative they have that "No notification will be made", makes you wonder -- why keep this change a secret? Afraid of the possible feedback from the subscribers, perhaps? Add to that, removing the 400kbps/150kbps speed limit they have for the throttled ones under the FUP, and saying that the speed will be dynamically determined by the network if the user reach his limit. Who can stop let's say 1000 irate P1 users from grouping up and connecting to just 1 base station to see how that "dynamically" part is being determined. Oh and btw, i'm not yet throttled for this month, and this is not the source of my rage at P1. Just be "fair" to your subscribers and not keep them in the dark of this change to your "Fair" Usage Policy and i'll "probably" pipe down. This post has been edited by baliwesti: Dec 12 2009, 02:30 PM |
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Dec 12 2009, 02:51 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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i just call and complain bout the slowdown and they say the base tower under maintainance zzz
.and say gv me waiver for 1 month . |
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Dec 12 2009, 03:20 PM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(jenwww @ Dec 12 2009, 02:51 PM) i just call and complain bout the slowdown and they say the base tower under maintainance zzz Hae you exceeded your quota for this month? .and say gv me waiver for 1 month . |
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Dec 12 2009, 03:31 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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QUOTE(Icehart @ Dec 12 2009, 03:20 PM) Hae you exceeded your quota for this month? yes . i did . i suppose to get 400kbps not 50-100kbps zzz |
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Dec 12 2009, 04:15 PM
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Junior Member
69 posts Joined: Oct 2009 From: The Boundary
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Before (about ONE MONTH AGO)
 After (TODAY)  Ohh Yeah~Imma in heaven!Very fast! 0.04 mbs download!Downloading a 5 mb mp3 takes about 2 hour!Thats what i call lightning speed fast! |
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Dec 12 2009, 04:21 PM
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Junior Member
267 posts Joined: Jan 2003
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QUOTE(jenwww @ Dec 12 2009, 03:31 PM) yes . i did . i suppose to get 400kbps not 50-100kbps zzz where's ur location?? i'm getting super slow speed..cant even load google properly... btw i'm in section 17,pj... |
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Dec 12 2009, 06:07 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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guys cfm and skmm is different or the same if make complain??
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Dec 12 2009, 06:35 PM
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Junior Member
357 posts Joined: Sep 2005 From: mannnnir nung
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 my speed for today. udah 2 ari ni, bengong!! |
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Dec 12 2009, 07:05 PM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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lol...mine slow till even speedtest website also can't be access...
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Dec 12 2009, 07:15 PM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(Lynixx @ Dec 12 2009, 07:05 PM) lol...mine slow till even speedtest website also can't be access... Same here, been wondering for days what had happened. |
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Dec 12 2009, 07:39 PM
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Junior Member
39 posts Joined: Nov 2009
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calling all, i suggest all KL and Selangor users to have a TT gathering. I pretty much insane enough to lose my maturity wanting to do the following;
1. i will call my friends who work as journalist from the star, sin chiew and so on. 2. i want them to take picture of me smashing the modem right infront of P1 building. 3. i need yous guys to do the same here. do not pay your bills and smash your modem right in front of P1 building! 4. i need numbers! i need peoples who have this guts to do so! The reason why i have the guts to do so is i hate CON!!! i hate corporate claiming something ain't true!! such as The Best Broadband, Potong, making fun of other competitors! P1 really get up to my nerve with their actions and claims! |
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Dec 12 2009, 07:50 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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QUOTE(knightdemon @ Dec 12 2009, 04:21 PM) where's ur location?? i'm getting super slow speed..cant even load google properly... btw i'm in section 17,pj... i live near sg besi area look like i more lucky then u all i still able to load LYN and still able to test my speed on this speed. lastly my torrent still will run at 40kb/s at max for 3 second and my average download speed is 6-10kb/s while download something (not torrent) my website all also cant load . |
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Dec 12 2009, 08:02 PM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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QUOTE(P1Maggot @ Dec 12 2009, 07:39 PM) calling all, i suggest all KL and Selangor users to have a TT gathering. I pretty much insane enough to lose my maturity wanting to do the following; i am the first person to support u.1. i will call my friends who work as journalist from the star, sin chiew and so on. 2. i want them to take picture of me smashing the modem right infront of P1 building. 3. i need yous guys to do the same here. do not pay your bills and smash your modem right in front of P1 building! 4. i need numbers! i need peoples who have this guts to do so! The reason why i have the guts to do so is i hate CON!!! i hate corporate claiming something ain't true!! such as The Best Broadband, Potong, making fun of other competitors! P1 really get up to my nerve with their actions and claims! please open a thread then we can gather more ppl to do complaint . smashing the modem |
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Dec 12 2009, 08:03 PM
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Senior Member
821 posts Joined: Mar 2009
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u still can download,mine loading p1 website also phailed.
To those who want to subscribe to P1,change your mind now because their service totally totally suck my arse hole. I just subscribe 1 month but they alrdy give problem within 3 days.motherfarker p1. |
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Dec 12 2009, 08:13 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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i subcribe on jun and i had problem until september and finally get a sweet spot for the modem then middle of oct the problem come again and still not so worst . so i no care it . and finally school holiday has begin then my internet suck last thursday then after my speed been cap i cant do anything until now . other web all cant open just this web . P1 actually is packet 1kbps btw |
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Dec 12 2009, 08:21 PM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan
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Can P1 do this like Celcom??
Now I'm still downloadoing at 300-400kbps |
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Dec 12 2009, 08:23 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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QUOTE(zhen^wei @ Dec 12 2009, 08:02 PM) i am the first person to support u. well, i will go and support you guys, but the smashing modem part please open a thread then we can gather more ppl to do complaint . smashing the modem well i dont want to waste 199 of my money........but i will join you guys |
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Dec 12 2009, 08:26 PM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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count me in...
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Dec 12 2009, 08:32 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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QUOTE(silentser @ Dec 12 2009, 08:23 PM) well, i will go and support you guys, but the smashing modem part u subcribe Rm 199? also same problem? well i dont want to waste 199 of my money........but i will join you guys |
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Dec 12 2009, 08:37 PM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(jenwww @ Dec 12 2009, 08:32 PM) u subcribe Rm 199? also same problem? I think he meant he bought the modem for 199. That was the price before the current year end promotion. |
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Dec 12 2009, 08:49 PM
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Junior Member
245 posts Joined: Jan 2005
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i'm in on the tt please pm me more info. But i suggest we do it in a more civil way, we can call some politician and we juz protest with banner and stuff, this FUP changing unfair practice need to be told to the public. p1 need to reap what they sow. we're micheal lai boss(us customer), we feed micheal lai and his family(again us customer), now he spit on the hand that feed himby trying to lowball us with the FUP changing when we have a contract tied to our end, doing business need to have credibility, say something do something, not make a trust between us and p1 and then suddenly betray us. how can u do business when business 101 also fail....changing FUP oh LMAO
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Dec 12 2009, 08:54 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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QUOTE(Channel84 @ Dec 12 2009, 08:49 PM) i'm in on the tt please pm me more info. But i suggest we do it in a more civil way, we can call some politician and we juz protest with banner and stuff, this FUP changing unfair practice need to be told to the public. p1 need to reap what they sow. we're micheal lai boss(us customer), we feed micheal lai and his family(again us customer), now he spit on the hand that feed himby trying to lowball us with the FUP changing when we have a contract tied to our end, doing business need to have credibility, say something do something, not make a trust between us and p1 and then suddenly betray us. how can u do business when business 101 also fail....changing FUP oh LMAO u mean UFUP? |
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Dec 12 2009, 09:29 PM
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Senior Member
821 posts Joined: Mar 2009
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Im going back to my college tomorow,so i dun faking care abt p1,i even planned not to pay this month bill that is RM 45,wtf u give such arsehole speed.
Luckily UTM wifi speed so much faster than this Piak1 isp. |
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Dec 12 2009, 10:27 PM
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Junior Member
245 posts Joined: Jan 2005
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FUP = fair usage policy....read back a few pages for more insight on the FUP issue...i think many ppl still don't know what's the problem yet cos it's a new change
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Dec 12 2009, 10:36 PM
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Junior Member
136 posts Joined: May 2007
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I've been using P1 Wimax Rm99 package for months now and and was a happy customer. But these past few weeks, connection have been rather slow. Surfing the web is not that horrible but its not what I paid for. Youtube? Dont even mention it. Now I gotta wait 15 mins to load a 2 mins video.
All this while, the connection have been great. But starting 2 week ago I think, the connection suddenly went slow. I cant do my work. I have tried resetting modem and reposition it but to no avail. I checked my account and I havent exceed the 20GB cap yet. Well, I cant really download with this slow connection so.. If anyone can help me please do. I already send an inquiry to Wimax about this but still no response yet.  This post has been edited by mDinie: Dec 12 2009, 10:43 PM |
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Dec 12 2009, 10:45 PM
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Senior Member
821 posts Joined: Mar 2009
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The FUP,they change their policies from capping people that exceed 20gb/40gb usage data from 40kbps to more lower speed.
Thats your problem & our problem too,p1 breach the contract. |
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Dec 12 2009, 11:03 PM
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Junior Member
39 posts Joined: Nov 2009
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Calling us, please help me and you for being a P1 client to have our money well spent.
ROI is all what i want and majority of us want too. Join me in this coming TT at http://forum.lowyat.net/index.php?act=ST&f...0#entry30398428 |
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Dec 13 2009, 12:07 AM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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QUOTE(Channel84 @ Dec 12 2009, 10:27 PM) FUP = fair usage policy....read back a few pages for more insight on the FUP issue...i think many ppl still don't know what's the problem yet cos it's a new change yea i know what is FUP but i rename it to UFUP = unfair usage policy lol |
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Dec 13 2009, 03:04 AM
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Junior Member
18 posts Joined: Nov 2009
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MY GODDDDDDDD~~~~~~~~~~~~~!
I can't even access my internet with lanjiao P1!!!!!!!!! I'm using my 56k modem on my laptop to surf the net! That yiyoyiyo sound came out from the 56k modem is just so touching as I finally can go online!! Just now I streamed PPS with my P1, only to find out that my maximum bandwidth is 50kbps +/- (PPS always use maximum bandwidth but I don't know how they do it). That means 50kbps is around the maximum speed, it implies that we only get about 15kbps of speed surfing the internet, while the download speed is 10kbps! IT"S EVEN SLOWER THAN THE ANCIENT 56K MODEM AND YET THEY CLAIM THAT THEY ARE THE FIRST 4G BROADBAND! YEA I BET SO! -4G BETTER LA NOT 4G. CHEEBAIIIIIII LAAAAAAAA I CAN'T HOLD MY PATIENCE WITH P1 ANYMORE and let's gather up and DON'T PAY THE BILLS!!!!!!!!!!!!!!!!!! This post has been edited by BibiMon: Dec 13 2009, 03:10 AM |
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Dec 13 2009, 08:29 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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 thx P1...now i been suffering for surfing web,and now i have to postponed to submit my assignment. |
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Dec 13 2009, 11:09 AM
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Newbie
0 posts Joined: Dec 2009
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my speedtest with streamyx.
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Dec 13 2009, 11:29 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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i had enough. this time i really wanna POTONG P1 and stick back to streamyx.
@Lowyat_P1W1MAX this time i really wanna terminate this kind service provider.and i don't want any solution from you guys anymore... it is totally useless,once problem solved,the problem comes back on next day. This post has been edited by Lynixx: Dec 13 2009, 11:31 AM |
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Dec 13 2009, 11:36 AM
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Junior Member
186 posts Joined: Aug 2006 From: Magic Dimensions
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=.= the free wiggy they gave always fail to connected....lol , just use it as a key chain
This post has been edited by ghost705: Dec 13 2009, 11:42 AM |
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Dec 13 2009, 11:43 AM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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  the ping is ok but the speed but my torrent still able to run until 25kb/s max |
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Dec 13 2009, 11:45 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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this is the speedtest of my bro's P1 modem
 i realized that DV-230 has alot problem compared to DV-300 modem... this is my 2nd time facing this kind of situation... my DV-230 modem slow like hell and my bro's DV-300 got no problem at all so far he used 1 year+. |
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Dec 13 2009, 11:47 AM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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QUOTE(Lynixx @ Dec 13 2009, 11:45 AM) this is the speedtest of my bro's P1 modem your speedtest seen ok only . and yea DV 230 got alot of problem that why now keep ask people potong . so they can finish their stock haha so next year will have new modemi realized that DV-230 has alot problem compared to DV-300 modem... this is my 2nd time facing this kind of situation... my DV-230 modem slow like hell and my bro's DV-300 got no problem at all so far he used 1 year+. This post has been edited by jenwww: Dec 13 2009, 11:48 AM |
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Dec 13 2009, 12:00 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(owikh84 @ Dec 12 2009, 08:21 PM) Can P1 do this like Celcom?? actually, P1 can achieve that speed. Just don't reach the limit otherwise you get 1kbps/1kbps download/upload. haha!
Now I'm still downloadoing at 300-400kbps 
and oh, get ripped off for 199RM you can get the same as the pic i attached above. lolz This post has been edited by baliwesti: Dec 13 2009, 12:01 PM |
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Dec 13 2009, 12:35 PM
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Junior Member
51 posts Joined: Nov 2008
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 today did speedtest also like tat.. sigh called them they say now they reset the usage following the date of bill, not every first of the month anymore?? is this true? but dont la cap until slower than a 36.6kps modem knn |
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Dec 13 2009, 12:36 PM
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Junior Member
289 posts Joined: Jul 2005
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QUOTE(lucerne @ Nov 25 2009, 12:23 AM) yes, setapak is the slowest. i hv terminated my p1 2 weeks ago. (after 4 months uses). cant wait any longer due to max frustrations. dun believe they can improve speed within the next few years. better to stay with tm for a time being. Bro i feel like to cut my p1 too but do we nid to pay any charge because contract haven't expired ? |
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Dec 13 2009, 12:57 PM
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Senior Member
1,860 posts Joined: Sep 2006 From: KL
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yes bro u need paid remaining charges.let said u take 1 yrs plan and u just use 3 mths then 9 mths u need paid leh. and modem must returned in good condition. if not kena charged.
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Dec 13 2009, 01:18 PM
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Junior Member
273 posts Joined: Mar 2006 From: You To Me
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 my 2.4package speed can p1 please do something? i paying rm199 for a month and what i get is this.... |
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Dec 13 2009, 01:18 PM
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Senior Member
821 posts Joined: Mar 2009
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they alrdy throttle all user with their new FUP,just throw & destroy ur modem.
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Dec 13 2009, 01:28 PM
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Junior Member
273 posts Joined: Mar 2006 From: You To Me
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guys may i know what happen if i cut p1 now? because i just used for 6 month. the contract ?
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Dec 13 2009, 01:32 PM
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Junior Member
5 posts Joined: Jun 2007
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I've lost my internet connection since 10 NOV.
I did visited Green Packet HQ for 3 times, after conversation with the engineer over phone, but it do not solve the issue. Eventually, they told me the base station in my area was having congested issue, and it will be rectified in 2 weeks. 2 WEEKS PASSED NOW!!!!!!!!! Waiver request submited on end of November, and i received such replied yesterday "I understand that you are mailing in to us in regards to your waiver request. The waiver is yet to be approved, but once approved, you will be able to see it reflecting in your next bill. Sorry for the inconvenience caused." I was expected P1 provide quality services compare to streamyx, but i don't found any differences. #Hi Folks, how to submit or sue a complaint to P1 in order to terminate the services without penalty within contract period. |
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Dec 13 2009, 01:38 PM
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Senior Member
821 posts Joined: Mar 2009
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QUOTE(stw85 @ Dec 13 2009, 01:32 PM) I've lost my internet connection since 10 NOV. loadge to mcmc,btw i think we can do legal action about P1 changeing their policies in the contract without informed customer.I did visited Green Packet HQ for 3 times, after conversation with the engineer over phone, but it do not solve the issue. Eventually, they told me the base station in my area was having congested issue, and it will be rectified in 2 weeks. 2 WEEKS PASSED NOW!!!!!!!!! Waiver request submited on end of November, and i received such replied yesterday "I understand that you are mailing in to us in regards to your waiver request. The waiver is yet to be approved, but once approved, you will be able to see it reflecting in your next bill. Sorry for the inconvenience caused." I was expected P1 provide quality services compare to streamyx, but i don't found any differences. #Hi Folks, how to submit or sue a complaint to P1 in order to terminate the services without penalty within contract period. |
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Dec 13 2009, 02:46 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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all people with 100kbps speed are exceed their limit? how bout people who dont exceed their limit? for what i experience before i get cap i only get 400-600kbps and i pay RM 99 everymonth but i get Rm 49 speed
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Dec 13 2009, 03:31 PM
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Senior Member
1,604 posts Joined: Oct 2005 From: Penang
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guys u shud know that p1 is try to keep us in the dark about the recent changes FUP!!
i've called them twice and chat with them...every each conversation they putar belit and gave different answer to my questions regarding recent changes in FUP |
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Dec 13 2009, 04:36 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(mDinie @ Dec 12 2009, 10:36 PM) I've been using P1 Wimax Rm99 package for months now and and was a happy customer. But these past few weeks, connection have been rather slow. Surfing the web is not that horrible but its not what I paid for. Youtube? Dont even mention it. Now I gotta wait 15 mins to load a 2 mins video. Hi buddy, I have PM you earlier. Please kindly check your inbox ya All this while, the connection have been great. But starting 2 week ago I think, the connection suddenly went slow. I cant do my work. I have tried resetting modem and reposition it but to no avail. I checked my account and I havent exceed the 20GB cap yet. Well, I cant really download with this slow connection so.. If anyone can help me please do. I already send an inquiry to Wimax about this but still no response yet. QUOTE(stw85 @ Dec 13 2009, 01:32 PM) I've lost my internet connection since 10 NOV. Hi buddy,I did visited Green Packet HQ for 3 times, after conversation with the engineer over phone, but it do not solve the issue. Eventually, they told me the base station in my area was having congested issue, and it will be rectified in 2 weeks. 2 WEEKS PASSED NOW!!!!!!!!! Waiver request submited on end of November, and i received such replied yesterday "I understand that you are mailing in to us in regards to your waiver request. The waiver is yet to be approved, but once approved, you will be able to see it reflecting in your next bill. Sorry for the inconvenience caused." I was expected P1 provide quality services compare to streamyx, but i don't found any differences. #Hi Folks, how to submit or sue a complaint to P1 in order to terminate the services without penalty within contract period. Thanks for writting to us. Can I have your account number for us to assist you further on the issue? Really appreciate your kind understanding and patience. Thanks. |
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Dec 13 2009, 04:57 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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*lost for words*
 anything FUP related seems to be taboo and is ignored anywhere by P1. or maybe we need to directly ask P1 a question here. Let's try that. Hi P1, I've been a P1 subscriber since January, this month the usages didn't reset on December 1? Is there something wrong with my account? My account number is: 100819747. Thanks ya |
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Dec 13 2009, 05:13 PM
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Junior Member
12 posts Joined: Dec 2008
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Hey Buddy
We do understand your frustration. First of all, please allow us to apologies for any inconvenience caused. And the limitation is only for 'temporary'. The FUP-reduced speed will return to your subscribed speed when your next billing cycle starts. In this case, either 14th or 28th of the month depending on your billing cycle. Fair Usage policy and the reduced speeds are managed dynamically by the network in order to ensure overall good customer experience and allows P1 to offer the best service at an affordable price. The Fair Usage policy is enforced such that the speeds are adjusted dynamically depending a few factors, including but not limited to, (1) existing customer traffic; (2) fairness among all subscribers; (3) network utilization; (4) traffic management. We assure you that we are working around the clock to provide additional capacity to cater for the increase in the number of subscribers as soon as possible. We will do our utmost to resolve this situation as soon as possible and will continue to update you on the progress of our network capacity expansion. In the meantime, we seek your patience and understanding. As our valued subscriber we truly appreciate your continued support. Thanks in advance. Best Regards, Lowyat_P1 Wimax This post has been edited by Lowyat_P1W1MAX: Dec 13 2009, 05:14 PM |
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Dec 13 2009, 05:23 PM
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Junior Member
289 posts Joined: Jul 2005
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QUOTE(Lowyat_P1W1MAX @ Dec 13 2009, 04:36 PM) Hi buddy, I have PM you earlier. Please kindly check your inbox ya Are you representative of P1? Hi buddy, Thanks for writting to us. Can I have your account number for us to assist you further on the issue? Really appreciate your kind understanding and patience. Thanks.I wondering why my P1 Wimax Broadband only get 100 Kbps however I make payment punctually ? Do u know what the 100Kbps means ? It means the speed is slower than maxis GPRS who claim that they are just providing 2.5G service!!!! Are P1 missing the rest of 1.5G behind the desk ? Attached thumbnail(s) 
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Dec 13 2009, 05:24 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(Lowyat_P1W1MAX @ Dec 13 2009, 05:13 PM) Hey Buddy is this "Buddy" supposed to be me? thanks for the reply. We do understand your frustration. First of all, please allow us to apologies for any inconvenience caused. And the limitation is only for 'temporary'. The FUP-reduced speed will return to your subscribed speed when your next billing cycle starts. In this case, either 14th or 28th of the month depending on your billing cycle. Fair Usage policy and the reduced speeds are managed dynamically by the network in order to ensure overall good customer experience and allows P1 to offer the best service at an affordable price. The Fair Usage policy is enforced such that the speeds are adjusted dynamically depending a few factors, including but not limited to, (1) existing customer traffic; (2) fairness among all subscribers; (3) network utilization; (4) traffic management. We assure you that we are working around the clock to provide additional capacity to cater for the increase in the number of subscribers as soon as possible. We will do our utmost to resolve this situation as soon as possible and will continue to update you on the progress of our network capacity expansion. In the meantime, we seek your patience and understanding. As our valued subscriber we truly appreciate your continued support. Thanks in advance. Best Regards, Lowyat_P1 Wimax answer this: Why did you keep your subscribers in the dark(no email/sms sent) of the changes to the FUP or didn't provide any grace period for the change? And what can you say about section 3.5 in this page: http://cfm.org.my/internet-access-code-0#2-3 ? i will be looking out for that "network capacity expansion" updates you are saying up there. EDIT: Got into a chat facility you had at p1.com.my and the one manning the chat said you posted an announcement in your website on nov. 1. so had to revise my question. This post has been edited by baliwesti: Dec 13 2009, 06:02 PM |
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Dec 13 2009, 09:39 PM
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Senior Member
1,364 posts Joined: Mar 2009
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P1 you are the most sxckest broadband in the world ,cheers .If everyone has read this ,you know what to do
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Dec 13 2009, 10:48 PM
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Senior Member
649 posts Joined: Jun 2008
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for users who are angry with the FUP,
Read this post. http://forum.lowyat.net/topic/1255989# Under schedule 2 clause 1.4 of the terms and conditions of P1, P1 reserves the right to change the policy from time to time without noticing its subscribers and it is the responsibility of subscribers to keep themselves updated about Fair Usage Policy from time to time. This post has been edited by ckk125: Dec 13 2009, 10:48 PM |
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Dec 13 2009, 10:50 PM
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Senior Member
1,372 posts Joined: Jan 2003
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For those who is billed on 14th good luck...
Im billed on 28th leh... F*ck U P 1 |
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Dec 13 2009, 11:11 PM
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Junior Member
16 posts Joined: Apr 2009 From: Penang, Malaysia
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11.10PM now...approximately 50 mins to 14th December 2009...I'll see what will happen.....
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Dec 13 2009, 11:12 PM
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Junior Member
4 posts Joined: May 2006
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QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499 I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ???? I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection.. Thanks, Nanda * Pay a visit to P1 center perhaps? smile.gif I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check. Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved. P1 Wimax Representative ?? Please respond. I Need this fixed. |
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Dec 13 2009, 11:30 PM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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wtf.
i cant upload anything. |
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Dec 14 2009, 12:20 AM
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Junior Member
195 posts Joined: Jun 2006
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Yosh at exact 12.00AM speed reset back to normal! after few weeks of <<100kbps ul/dl
 -was done while sharing with 2 PC and torrenting hope this will last This post has been edited by muh_is: Dec 14 2009, 12:22 AM |
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Dec 14 2009, 12:27 AM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(muh_is @ Dec 14 2009, 12:20 AM) Yosh at exact 12.00AM speed reset back to normal! after few weeks of <<100kbps ul/dl Good for you -was done while sharing with 2 PC and torrenting hope this will last |
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Dec 14 2009, 02:05 AM
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Junior Member
20 posts Joined: Jan 2003
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After u used up ur 20GB/40GB, u'll doom into hell, and "bong" u're into the shit sahara trap already who crying for more FUP of 400 Kbps, instead of 100Kbps~
SAY "CUT" to P1 now, and look for alternative rather than this shitty P1~I'm dissapointed with this shitty P1 already~ Doom to hell, u P1~ I'm gonna quickly used up my puny 20GB 1st, and I'll throw ur Fcuking Stupid modem back to ur Timbaktu HQ~ |
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Dec 14 2009, 02:37 AM
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Senior Member
1,011 posts Joined: Nov 2006
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Gotta endure 14 days with these crap.
  Can't wait to potong when my god damn contract expires in a few months. |
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Dec 14 2009, 03:03 AM
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Junior Member
51 posts Joined: Jun 2009
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Lowyat_P1W1MAX,
why my connection suddenly become very slow tonight? most of the webpage come out with network timeout problem and its start on 10pm until now, anyone else who live in seksyen 17,PJ having the same issue? the base station congested issue happen again? My account no.: 100925536 Added on December 14, 2009, 3:56 amspeedtest unable to load, p1 speedometer stopped in prepeair for downloading test. Added on December 14, 2009, 4:47 amim really tired of those issue and excuse d, i just want a decent services, is it too hard for p1 to give it to their users? This post has been edited by kerol123: Dec 14 2009, 04:47 AM |
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Dec 14 2009, 08:10 AM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(kerol123 @ Dec 14 2009, 03:03 AM) Lowyat_P1W1MAX, Have you exceed your bandwidth quota? why my connection suddenly become very slow tonight? most of the webpage come out with network timeout problem and its start on 10pm until now, anyone else who live in seksyen 17,PJ having the same issue? the base station congested issue happen again? My account no.: 100925536 Added on December 14, 2009, 3:56 amspeedtest unable to load, p1 speedometer stopped in prepeair for downloading test. Added on December 14, 2009, 4:47 amim really tired of those issue and excuse d, i just want a decent services, is it too hard for p1 to give it to their users? |
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Dec 14 2009, 08:29 AM
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Junior Member
245 posts Joined: Jan 2005
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hi p1 rep,
question 1 did u guys change the FUP? question 2 please define dynamic when we're all cap at 100kbps?(ur tech department say the network traffic in my area is not heavy) question 3 will u guys change the home plus plan speed from 1.2mbps to 0.2mbps and limit cap from 20gb to 1 gb so that u can earn more money?(since u guys seem to be doing whatever u want....this type of throttling speed is definately not what i sign up for and it's not my fault for not reading ur FUP prior to signing) question 4 Since this is not i sign up for..this dynamic throttling thingy...can i have a full refund and the cover cost for me to reinstall streamyx(telephone line and internet) since i potong potong potong? This post has been edited by Channel84: Dec 14 2009, 08:33 AM |
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Dec 14 2009, 08:37 AM
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Newbie
2 posts Joined: Dec 2008
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 Finally, I got back my usual speed. |
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Dec 14 2009, 09:11 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya
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me too...
finally back to normal |
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Dec 14 2009, 09:19 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(Paparazzi @ Dec 13 2009, 11:12 PM) QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM) Hi Sir, TICKET Number is 277499 I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ???? I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection.. Thanks, Nanda * Pay a visit to P1 center perhaps? smile.gif I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check. Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved. P1 Wimax Representative ?? Please respond. I Need this fixed. Sorry for the inconvenience caused. I will be handling your case right now. We will be calling you before lunch time ya ;-) QUOTE(muh_is @ Dec 14 2009, 12:20 AM) Yosh at exact 12.00AM speed reset back to normal! after few weeks of <<100kbps ul/dl -was done while sharing with 2 PC and torrenting hope this will last QUOTE(advani @ Dec 14 2009, 08:37 AM) Finally, I got back my usual speed. I am happy to hear that you had received your speed back to normal! We are sorry for the inconvenience caused on the related issue previously. Really appreciate your kind understanding and patience. We are working around the clock to ensure that a consistently high level of service excellence is delivered to you. QUOTE(kerol123 @ Dec 14 2009, 03:03 AM) Lowyat_P1W1MAX, Hi good friend,why my connection suddenly become very slow tonight? most of the webpage come out with network timeout problem and its start on 10pm until now, anyone else who live in seksyen 17,PJ having the same issue? the base station congested issue happen again? My account no.: 100925536 Added on December 14, 2009, 3:56 amspeedtest unable to load, p1 speedometer stopped in prepeair for downloading test. Added on December 14, 2009, 4:47 amim really tired of those issue and excuse d, i just want a decent services, is it too hard for p1 to give it to their users? Sorry for the inconvenience caused. We will be investigating the issue for you. Case has been created under our queue right now. Please wait for our call shortly ya! Added on December 14, 2009, 9:31 am QUOTE(Lynixx @ Dec 14 2009, 09:11 AM) me too... Hi good friend finally back to normal I am happy to hear that you had received back the normal speed! Thanks for bearing with us. Really appreciate your kind understanding and patience. We understand that the service may, at times, be not consistent and we convey our apologies for this. As a company that has your best interest at heart, we are working around the clock to ensure that a consistently high level of service excellence is delivered to you. Our engineers are continuously improving and optimizing the P1 W1MAX network architecture to ensure optimum connections. This continuous effort will increase network stability and performance to more users as we continue to grow Malaysia’s largest WiMAX network. Thanks in advance Lowyat_P1 Wimax This post has been edited by Lowyat_P1W1MAX: Dec 14 2009, 09:31 AM |
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Dec 14 2009, 11:02 AM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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P1 Representative,
Just a question for you, are the speed cap dynamically managed and randomly assigned? Or it is fixed to be 100kbps at the time being? Please respond. |
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Dec 14 2009, 12:25 PM
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Senior Member
2,811 posts Joined: Jan 2003 From: Selayang
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Hi Lowyat_P1W1MAX,
I cant get a connection since 2 weeks ago, called up helpline and was told that the base station is congested and they are doing upgrading works over there I was also promised a 1-month fee waiver. Subsecuently I called a few times to check on the status on my case but always get the same reply - 'no timeframe is given' , 'application for fee waiver has been submitted but not approved yet' I am running out of patience now, kindly assist. My report number is 351725. Thank you. |
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Dec 14 2009, 03:01 PM
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Junior Member
16 posts Joined: Apr 2009 From: Penang, Malaysia
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my connection is back to normal...okies..u kept your promise p1...thank you
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Dec 14 2009, 03:10 PM
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Junior Member
4 posts Joined: May 2006
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QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499 I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty. Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before. I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's. When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ???? I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection.. Thanks, Nanda * Pay a visit to P1 center perhaps? smile.gif I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check. Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved. P1 Wimax Representative ?? Please respond. I Need this fixed. * Hi Sir, Sorry for the inconvenience caused. I will be handling your case right now. We will be calling you before lunch time ya ;-) Well, its 3:00pm now.. I'll just continue waiting. THanks. |
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Dec 14 2009, 03:33 PM
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Newbie
0 posts Joined: Dec 2009
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Well, it is back to normal. But my worry is if I exceed the limit again, will the speed be throttled below 100kbps or 400kbps as per agreement of the home plus package?
I guess we will find out in a few weeks time. |
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Dec 14 2009, 03:34 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(dEviLs @ Dec 14 2009, 12:25 PM) Hi Lowyat_P1W1MAX, We will further assist you. Please kindly wait for our call ya I cant get a connection since 2 weeks ago, called up helpline and was told that the base station is congested and they are doing upgrading works over there I was also promised a 1-month fee waiver. Subsecuently I called a few times to check on the status on my case but always get the same reply - 'no timeframe is given' , 'application for fee waiver has been submitted but not approved yet' I am running out of patience now, kindly assist. My report number is 351725. Thank you. Thanks.QUOTE(GuyRicchi @ Dec 14 2009, 03:01 PM) my connection is back to normal...okies..u kept your promise p1...thank you Great! Thanks for your good feedback! |
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Dec 14 2009, 04:34 PM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(InSeanity @ Dec 14 2009, 03:33 PM) Well, it is back to normal. But my worry is if I exceed the limit again, will the speed be throttled below 100kbps or 400kbps as per agreement of the home plus package? 100kbps if you exceed the allocated bandwidth. You don't have to find out I guess we will find out in a few weeks time.  |
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Dec 14 2009, 05:22 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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Hmm.. I got a call from someone (I think his name was Ronnie, I am poor with names) from P1 regarding the FUP and from what I got from the call was that they are somewhat returning the 400kbps/150kbps throttled speed but only for old subscribers like me. Still waiting for the email I asked him to send me before ending the call though, once I get it I will share it with all those in this post.
Temporary kudos to P1 for resolving this one (will be permanent once I get that email and the website is changed.. and for crying out loud inform your subscribers lah) |
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Dec 14 2009, 06:47 PM
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Senior Member
734 posts Joined: Apr 2009 From: Infront My PC
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QUOTE(baliwesti @ Dec 14 2009, 05:22 PM) Hmm.. I got a call from someone (I think his name was Ronnie, I am poor with names) from P1 regarding the FUP and from what I got from the call was that they are somewhat returning the 400kbps/150kbps throttled speed but only for old subscribers like me. Still waiting for the email I asked him to send me before ending the call though, once I get it I will share it with all those in this post. how long have u subcribe? half year count old subcriber? Temporary kudos to P1 for resolving this one (will be permanent once I get that email and the website is changed.. and for crying out loud inform your subscribers lah)btw now my speed 2x faster then yesterday |
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Dec 14 2009, 07:58 PM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(baliwesti @ Dec 14 2009, 05:22 PM) Hmm.. I got a call from someone (I think his name was Ronnie, I am poor with names) from P1 regarding the FUP and from what I got from the call was that they are somewhat returning the 400kbps/150kbps throttled speed but only for old subscribers like me. Still waiting for the email I asked him to send me before ending the call though, once I get it I will share it with all those in this post. What do they mean by "Old Subscribers"? What are the criteria to be one lol? Temporary kudos to P1 for resolving this one (will be permanent once I get that email and the website is changed.. and for crying out loud inform your subscribers lah) |
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Dec 14 2009, 08:06 PM
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Junior Member
51 posts Joined: Jun 2009
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QUOTE(Icehart @ Dec 14 2009, 08:10 AM) Have you exceed your bandwidth quota? well, im not a heavy downloader and seldom exceed my FUP quota.and i had check it in self care, and my FUP still remain 10593MB, what should i say if p1 throttle my speed while im not exceed the FUP yet. |
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Dec 14 2009, 08:10 PM
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Junior Member
195 posts Joined: Jun 2006
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QUOTE(Icehart @ Dec 14 2009, 07:58 PM) What do they mean by "Old Subscribers"? What are the criteria to be one lol? yah what do they mean by old subscribers? I subscribed on August. is that considered old subscribers? Don't wannna suffer the same speed again next month lol.. |
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Dec 14 2009, 08:44 PM
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Junior Member
73 posts Joined: Jul 2008 From: KL
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QUOTE(advani @ Dec 14 2009, 08:37 AM) Finally, I got back my usual speed. give early notice when wanna do maintainence...sigh !!! |
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Dec 14 2009, 08:52 PM
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Senior Member
4,057 posts Joined: Jan 2003 From: Pandan Indah
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finaly back to normal. see after 1 week wat hapen again
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Dec 14 2009, 10:13 PM
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Junior Member
72 posts Joined: Jan 2009
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P1 ! i will love u long long time....
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Dec 15 2009, 12:21 AM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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QUOTE(Sgt_Pepeer @ Dec 14 2009, 10:13 PM) P1 ! i will love u long long time.... you reach the FUP??guys.. i just noticed, (since this is my 1st time usage reset). they reset my usage to 20500MB i got extra 500mb?? or this is the initial usage?? |
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Dec 15 2009, 12:59 AM
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Junior Member
51 posts Joined: Jun 2009
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QUOTE(silentser @ Dec 15 2009, 12:21 AM) you reach the FUP?? 1gb = around 1024mbguys.. i just noticed, (since this is my 1st time usage reset). they reset my usage to 20500MB i got extra 500mb?? or this is the initial usage?? so 20 * 1024 = 20480mb |
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Dec 15 2009, 02:21 AM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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owh.. ya that right, usually always think like 20GB = 20000MB,
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Dec 15 2009, 03:22 AM
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Junior Member
51 posts Joined: Jun 2009
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my line and speed tonight is same with yesterday night.
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Dec 15 2009, 04:23 AM
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Junior Member
245 posts Joined: Jan 2005
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speed back to acceptable throttled speed...now my download speed is around 0.37kbps, did a complain with the cfm nice i suggest those affected do the same ^^ cheers
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Dec 15 2009, 07:35 AM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(kerol123 @ Dec 15 2009, 03:22 AM) my line and speed tonight is same with yesterday night. Check your billing cycle. Bandwidth count reset follows your billing cycle now. |
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Dec 15 2009, 09:37 AM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(jenwww @ Dec 14 2009, 06:47 PM) how long have u subcribe? half year count old subcriber? i've been with P1 for almost a year now. still waiting for the email before i truly believe what the guy told me over the phone .btw now my speed 2x faster then yesterday i'm guessing new subscribers would be those who signed up this december so old one would be before december? just my guess though. haven't reached my fup so don't have the means to check if the speed is back to 400kbps/150kbps. |
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Dec 15 2009, 09:38 AM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(baliwesti @ Dec 15 2009, 09:37 AM) i've been with P1 for almost a year now. still waiting for the email before i truly believe what the guy told me over the phone . Don't forget to share the email with us if you receive it. i'm guessing new subscribers would be those who signed up this december so old one would be before december? just my guess though. haven't reached my fup so don't have the means to check if the speed is back to 400kbps/150kbps. |
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Dec 15 2009, 09:44 AM
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Senior Member
4,053 posts Joined: Jun 2009 From: Kuching
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 p1, i cant upload anything. pls do something about this. thanks. |
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Dec 15 2009, 09:49 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(Mikeshashimi @ Dec 15 2009, 09:44 AM) p1, i cant upload anything. pls do something about this. thanks. We will attend to your case shortly. Please bear with us ya. Thanks! This post has been edited by Lowyat_P1W1MAX: Dec 15 2009, 09:51 AM |
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Dec 15 2009, 09:51 AM
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Junior Member
293 posts Joined: May 2009
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Dear P1,
Im one of the subscriber from setapak. I would like to ask u few question, 1) When the new station can be use? 2) The new base station can solve the high ping problem? 3) The new base station can solve slow upload speed? 4? The bew base station can solve unstable speed? I have notice dat Setapak is OVERCROWDED *Im a gamer, so tis few question IS very IMPORTENT for ME. This post has been edited by sheman93: Dec 15 2009, 09:53 AM |
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Dec 15 2009, 09:55 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(Icehart @ Dec 14 2009, 07:58 PM) What do they mean by "Old Subscribers"? What are the criteria to be one lol? QUOTE(kerol123 @ Dec 14 2009, 08:06 PM) well, im not a heavy downloader and seldom exceed my FUP quota. and i had check it in self care, and my FUP still remain 10593MB, what should i say if p1 throttle my speed while im not exceed the FUP yet. QUOTE(muh_is @ Dec 14 2009, 08:10 PM) yah what do they mean by old subscribers? I subscribed on August. is that considered old subscribers? Don't wannna suffer the same speed again next month lol.. QUOTE(slidewave22 @ Dec 14 2009, 08:44 PM) mine too , but then im not gonna celebrate it...as u know , it might happen again this kind of sh*tty thing...always didnt give early notice when wanna do maintainence...sigh !!! QUOTE(zhen^wei @ Dec 14 2009, 08:52 PM) finaly back to normal. see after 1 week wat hapen again QUOTE(kypronite @ Dec 14 2009, 08:55 PM) I wait and refresh my p1 self care portal...after 12 midnight, the quota change from 0 mb to 20500mb.Then suddenly the speed all back to normal. nice man QUOTE(silentser @ Dec 15 2009, 12:21 AM) you reach the FUP?? guys.. i just noticed, (since this is my 1st time usage reset). they reset my usage to 20500MB i got extra 500mb?? or this is the initial usage?? QUOTE(kerol123 @ Dec 15 2009, 12:59 AM) 1gb = around 1024mb so 20 * 1024 = 20480mb QUOTE(Channel84 @ Dec 15 2009, 04:23 AM) speed back to acceptable throttled speed...now my download speed is around 0.37kbps, did a complain with the cfm nice i suggest those affected do the same ^^ cheers QUOTE(Icehart @ Dec 15 2009, 07:35 AM) Check your billing cycle. Bandwidth count reset follows your billing cycle now. QUOTE(baliwesti @ Dec 15 2009, 09:37 AM) i've been with P1 for almost a year now. still waiting for the email before i truly believe what the guy told me over the phone . To our beloved customers i'm guessing new subscribers would be those who signed up this december so old one would be before december? just my guess though. haven't reached my fup so don't have the means to check if the speed is back to 400kbps/150kbps. I am happy to hear that you had received your normal speed back to normal. Firstly, I would like to pass through my sincere apology with the issues you are facing previously. I would to like to inform regarding the FUP for all throttled customers. Understand there have been a lot of complaints from customers on FUP, 100 kbps (UL/DL). We have decided to revert FUP speed 400kbps DL/150kbps UL effective from 15 Dec 09 onwards. To answer all those questions from you : 1. Why do you throttle customers down to 100kpbs? P1 has a Fair Usage Policy to ensure best experience and fairness among all subscribers. P1 is committed to ensuring our customers receive the best broadband performance at a competitive price. To achieve this goal we provide a contended broadband service. This means our Internet bandwidth is shared with all users at any one point in time. Certain extremely heavy users have used excessively and impacted other users. As a result, this policy identifies those users and manages their bandwidth only, to protect the service for all of our customers. In general, the reduced speed is dynamically adjusted based on a few factors, including the subscriber location, network load conditions, simultaneous subscriber access, hour of the day (Peak hour / off Peak hour), and etc. This dynamic automation allows the P1 network to provide the best experience and be able to share more cost effectively without negatively affecting all subscribers. When network load is high at certain locations, the users who exceeded Fair Usage threshold will get reduced speeds due to dynamic traffic prioritization. 2. Why didn’t you communicate to all P1 subscribers on your new policy? I was informed by your Sales person, if I’m throttled my speed would be 400kpbs (D/L) and 150kpbs (U/L). This is unfair. Fair Usage Policy is not a new policy. This has been stated on the T&C and the Fair Usage thresholds are explicitly listed on the marketing brochure. 3. How long is this new FUP (throttle to 100kbps) going to last? In general, the reduced speed is dynamically adjusted based on a few factors, including the subscriber location, network load conditions, simultaneous subscriber access, hour of the day (Peak hour / off Peak hour), and etc. This dynamic automation allows the P1 network to provide the best experience and be able to share more cost effectively without negatively affecting all subscribers. For this 100kbps restriction once users exceed Fair Usage threshold, this was a temporary measure to ensure traffic prioritization among all users. This restriction is no longer applicable after 15/12/2009. 4. Do you have any plans to return to your old FUP policy (400kpbs and 150kpbs)? When? By Tuesday (15/12/2009), the previous reduced speed values have been restored I would like to express my great 'appreciation' to all of you for your kind feedbacks and complaints previously. We understand that the service may, at times, be not consistent and we convey our apologies for this. As a company that has your best interest at heart, we are working around the clock to ensure that a consistently high level of service excellence is delivered to you. |
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Dec 15 2009, 10:14 AM
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Senior Member
2,919 posts Joined: Feb 2006 From: tanah melayu
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yeeeeeessssssssssssss...................can download things at normal throttled speed already.
This post has been edited by quintessential: Dec 15 2009, 10:21 AM |
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Dec 15 2009, 10:18 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(sheman93 @ Dec 15 2009, 09:51 AM) Dear P1, Hi buddy Im one of the subscriber from setapak. I would like to ask u few question, 1) When the new station can be use? 2) The new base station can solve the high ping problem? 3) The new base station can solve slow upload speed? 4? The bew base station can solve unstable speed? I have notice dat Setapak is OVERCROWDED *Im a gamer, so tis few question IS very IMPORTENT for ME. We will attend to you shortly. Please be informed. Thanks. |
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Dec 15 2009, 10:52 AM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(Lowyat_P1W1MAX @ Dec 15 2009, 09:55 AM) To our beloved customers ey i've been meaning to ask this (and have asked this a loooong time back), as cellphone providers provide a schedule on which is PEAK and which is OFF PEAK. what are the schedule of P1 regarding PEAK / OFF PEAK hours? (or isit dynamically determined I am happy to hear that you had received your normal speed back to normal. Firstly, I would like to pass through my sincere apology with the issues you are facing previously. I would to like to inform regarding the FUP for all throttled customers. Understand there have been a lot of complaints from customers on FUP, 100 kbps (UL/DL). We have decided to revert FUP speed 400kbps DL/150kbps UL effective from 15 Dec 09 onwards. To answer all those questions from you : 1. Why do you throttle customers down to 100kpbs? P1 has a Fair Usage Policy to ensure best experience and fairness among all subscribers. P1 is committed to ensuring our customers receive the best broadband performance at a competitive price. To achieve this goal we provide a contended broadband service. This means our Internet bandwidth is shared with all users at any one point in time. Certain extremely heavy users have used excessively and impacted other users. As a result, this policy identifies those users and manages their bandwidth only, to protect the service for all of our customers. In general, the reduced speed is dynamically adjusted based on a few factors, including the subscriber location, network load conditions, simultaneous subscriber access, hour of the day (Peak hour / off Peak hour), and etc. This dynamic automation allows the P1 network to provide the best experience and be able to share more cost effectively without negatively affecting all subscribers. When network load is high at certain locations, the users who exceeded Fair Usage threshold will get reduced speeds due to dynamic traffic prioritization. 2. Why didn’t you communicate to all P1 subscribers on your new policy? I was informed by your Sales person, if I’m throttled my speed would be 400kpbs (D/L) and 150kpbs (U/L). This is unfair. Fair Usage Policy is not a new policy. This has been stated on the T&C and the Fair Usage thresholds are explicitly listed on the marketing brochure. 3. How long is this new FUP (throttle to 100kbps) going to last? In general, the reduced speed is dynamically adjusted based on a few factors, including the subscriber location, network load conditions, simultaneous subscriber access, hour of the day (Peak hour / off Peak hour), and etc. This dynamic automation allows the P1 network to provide the best experience and be able to share more cost effectively without negatively affecting all subscribers. For this 100kbps restriction once users exceed Fair Usage threshold, this was a temporary measure to ensure traffic prioritization among all users. This restriction is no longer applicable after 15/12/2009. 4. Do you have any plans to return to your old FUP policy (400kpbs and 150kpbs)? When? By Tuesday (15/12/2009), the previous reduced speed values have been restored I would like to express my great 'appreciation' to all of you for your kind feedbacks and complaints previously. We understand that the service may, at times, be not consistent and we convey our apologies for this. As a company that has your best interest at heart, we are working around the clock to ensure that a consistently high level of service excellence is delivered to you. )and yeah the fair usage policy is not new, just the change recently is new and caught most of the subscribers off guard... (i think i say this for most of the subscribers) we would appreciate it if the same diligence P1 is exuding in reminding people of their payments via email be done also when it comes to service disruptions/policy changes. only a wish though. been saying this since a couple of months back. also make your announcement page an RSS Feed! thanks for the response Lowyat_P1W1MAX! |
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Dec 15 2009, 11:02 AM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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Dear P1, really thanks for reverting the FUP capped speed to normal 400kbps/150kbps. Can't do anything with the original 100kbps as it seems to be having a lot of problems with loading most of the websites. Such would only make your existing subscribers twisting their own nerve.
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Dec 15 2009, 11:57 AM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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the 400kbps is to all subscribers or to the old subscribers??
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Dec 15 2009, 12:26 PM
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Junior Member
245 posts Joined: Jan 2005
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all subscriber, silenster.
Woot finally, kudos p1 for making the right approach to this problem, well another thumbs up for p1 in term of customer service compare to streamyx which tend to juz ignore. |
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Dec 15 2009, 12:46 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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ya, p1 must be credited for changing back the FUP, this means that P1 LISTEN to the customer,
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Dec 15 2009, 01:19 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(silentser @ Dec 15 2009, 11:57 AM) the 400kbps is to all subscribers or to the old subscribers?? Hi buddy Yes the FUP 400kbps reflect to all "ALL" subscribers that have been 'throttled'. QUOTE(Channel84 @ Dec 15 2009, 12:26 PM) all subscriber, silenster. We would like to express my great appreciation to all of you. Thanks for your continuos support. Woot finally, kudos p1 for making the right approach to this problem, well another thumbs up for p1 in term of customer service compare to streamyx which tend to juz ignore. QUOTE(silentser @ Dec 15 2009, 12:46 PM) ya, p1 must be credited for changing back the FUP, this means that P1 LISTEN to the customer, Thanks buddy~ Really appreciate that. |
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Dec 15 2009, 03:37 PM
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Junior Member
293 posts Joined: May 2009
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lol! p1 buddy,
I juz wan to know the answer! Everytime i go complain also no use! Coz after dew days the same thing will happen! The best solution is the NEW STATION! If the new station cant solve all of my problem, i may potong it! |
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Dec 15 2009, 05:44 PM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(sheman93 @ Dec 15 2009, 03:37 PM) lol! p1 buddy, Could you please provide us your account number for us to assist you further? I juz wan to know the answer! Everytime i go complain also no use! Coz after dew days the same thing will happen! The best solution is the NEW STATION! If the new station cant solve all of my problem, i may potong it! |
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Dec 15 2009, 09:23 PM
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Newbie
1 posts Joined: Jan 2009
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 why I still getting this speed???? when i'll get my speed back to normal????? My Account: 100725571  This post has been edited by cl_er: Dec 15 2009, 09:41 PM |
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Dec 15 2009, 10:15 PM
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Junior Member
293 posts Joined: May 2009
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p1,
My dad called ur staff and told them our problem! Ty helping me ^^ I hope ur staff can help me |
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Dec 15 2009, 10:37 PM
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All Stars
14,897 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(cl_er @ Dec 15 2009, 09:23 PM) why I still getting this speed???? when i'll get my speed back to normal????? My Account: 100725571 |
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Dec 15 2009, 11:13 PM
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Junior Member
5 posts Joined: Jun 2007
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QUOTE(stw85 @ Dec 13 2009, 01:32 PM) I've lost my internet connection since 10 NOV. 100936483I did visited Green Packet HQ for 3 times, after conversation with the engineer over phone, but it do not solve the issue. Eventually, they told me the base station in my area was having congested issue, and it will be rectified in 2 weeks. 2 WEEKS PASSED NOW!!!!!!!!! Waiver request submited on end of November, and i received such replied yesterday "I understand that you are mailing in to us in regards to your waiver request. The waiver is yet to be approved, but once approved, you will be able to see it reflecting in your next bill. Sorry for the inconvenience caused." I was expected P1 provide quality services compare to streamyx, but i don't found any differences. #Hi Folks, how to submit or sue a complaint to P1 in order to terminate the services without penalty within contract period. |
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Dec 15 2009, 11:20 PM
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Junior Member
39 posts Joined: Nov 2009
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P1, like i said so so so many times since my third month of susbription till now DECEMBER, my problem only solve per-day and will happend again next day. Problem only solve per-day but bad connection for at least 3-5 fooking days. how many rounds we should go thru again for this cycle? i dun want anymore visits and analysis, i want solution! i had complain over more than 15 times via phone and via this thread! 101085983 finally a successfull run of speedtest and it really boil me up!  I PAY 99 BUCKS PERMONTH! I ONLY ABLE TO USE MY INTERNET TO THE FULLEST ONCE A FOOKING WEEK?? WHAT THE FOOK IS WRONG WITH YOU MAGGOTS! This post has been edited by P1Maggot: Dec 15 2009, 11:51 PM |
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Dec 15 2009, 11:34 PM
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Senior Member
1,364 posts Joined: Mar 2009
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 the fastest broadband in the MALAYsia ,what are u waiting for ?subscribe !potong ^^ |
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Dec 15 2009, 11:39 PM
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Newbie
1 posts Joined: Jan 2009
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QUOTE(Icehart @ Dec 15 2009, 10:37 PM) You have been capped for exceeding your bandwidth? Check by logging in to your SelfCare my SelfCare show 0mbswhy???? |
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Dec 15 2009, 11:45 PM
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Junior Member
39 posts Joined: Nov 2009
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QUOTE(singdreams @ Dec 15 2009, 11:34 PM) the fastest broadband in the MALAYsia ,what are u waiting for ?subscribe !potong ^^ Added on December 15, 2009, 11:52 pmAGAIN!  This post has been edited by P1Maggot: Dec 15 2009, 11:52 PM |
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Dec 15 2009, 11:57 PM
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Newbie
1 posts Joined: Jan 2009
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QUOTE(cl_er @ Dec 15 2009, 09:23 PM) why I still getting this speed???? when i'll get my speed back to normal????? My Account: 100725571 why i still keep @ this speed???? |
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Dec 16 2009, 12:02 AM
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Junior Member
39 posts Joined: Nov 2009
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 AGAIN, THANKS GOD I GOT A SUCCESSFUL RAN OF SPEEDTEST...IT IS DIFFICULT TO COMPLETE SPEEDTEST RUN. I GUESS I HAVE TO LIVE WITH THIS CONNECTION FOR ANOTHER 4 MORE DAYS FOR ANOTHER ROUND OF VISIT AND INVESTIGATION AND CONNECTION RESTORE BACK FOR A DAY AND SUFFER THE NEXT 6 DAYS AGAIN RIGHT? |
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Dec 16 2009, 12:36 AM
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Junior Member
43 posts Joined: Jul 2007 From: JB
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http://www.cfm.org.my/ use this link launch a complain
Added on December 16, 2009, 12:53 am QUOTE(massKiller @ Dec 16 2009, 12:36 AM) It seem they have miss communications within P1. Received email saying it will reset on 1st of the month, while the new update P1 Faq webpage says subsequent billing month and the agent says on the billing date. More like a swindle to customer.This post has been edited by massKiller: Dec 16 2009, 12:53 AM |
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Dec 16 2009, 01:01 AM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas
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if using speedtest, try penang server. sri kembangan suxx. their ping will definately high.
thanks p1 for restore the speed. seriously I cant do anything wih 100kbps. I only go to CC to do my surfing. now speed ok I can download FM2010 patch happily and play CS S online |
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Dec 16 2009, 01:05 AM
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Senior Member
1,364 posts Joined: Mar 2009
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QUOTE(P1Maggot @ Dec 16 2009, 12:45 AM) WOW, your ping and mine is nearly the same, make no difference. but at least your so call download is better than mine in term of a lot better. lol Well ,the download speed doesn't matter ,c my ping ?I can hardly browse a webpage ...Everytime also error to display the page ...Haha ,luckily i didn't subscribe to Pee 1 ,it's my friend ^^Added on December 15, 2009, 11:52 pmAGAIN! |
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Dec 16 2009, 01:35 AM
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Junior Member
19 posts Joined: Mar 2008
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I'm sure this has been said many times (can't be bothered to go through each page and posts) but P1 WiMax's connection speed has gone down in speed greatly these past few months although not nearly as bad as maxis (talking from experience).
My average speed is halved compared to the first few months subscribing to their service. Perhaps it's due to the potong campaign, they may have overdid it and resulted in speed potong as well. It is a little frustrating but as long as P1 WiMax service won't go down to maxis level, I can live with it. (socialmention this suckers) |
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Dec 16 2009, 07:59 AM
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Newbie
3 posts Joined: Oct 2006
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don speedtest seri kembangan.
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Dec 16 2009, 09:09 AM
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Junior Member
39 posts Joined: Nov 2009
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QUOTE(fkping @ Dec 16 2009, 07:59 AM) don speedtest seri kembangan. speedtest sri kembangan or not, i still can't load lowyat.net. Need to press more than 10 times F5 and relocate modem every 10 seconds just to load lowyat.net. Speedtest is just a tool to determine result of after bad connection. if connection is good, i dun even need a speedtest run. |
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Dec 16 2009, 10:21 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(cl_er @ Dec 15 2009, 09:23 PM) why I still getting this speed???? when i'll get my speed back to normal????? My Account: 100725571 QUOTE(stw85 @ Dec 15 2009, 11:13 PM) 100936483 We will attend to your issue shortly. Please bear with us ya Thanks. |
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Dec 16 2009, 10:36 AM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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some tips to those suffering low speeds (maybe due to base station congestion, etc).
1. Do not put your modem in front of a window with tint. seems to have an aversion to tinted windows, this modem. 2. Make a list of all the base stations in your area. take the modem on a field trip on different parts of your house, then login to the modem http://10.1.1.254 (admin/admin123) to take down the BS ID/Base station Id. Also take note of the location of the modem if you get a different BS ID. You can also use the coverage checking map to see which direction you may have to face the modem to. 3. Disable any QoS service in your router (my previous router, DIR-300 screwed my wimax connection when i turn on the QoS) 4. Do not limit your possible wimax modem location to "just facing out of a window", sometime facing a wall there can be signal also (like in my case facing the inside of the condo at times) 5. Once you have the list in #2, do some observation per base station. a. do a ping www.yahoo.com -t test, if it is normal you should be getting 200-400ms reply and only 1 "Request time out" every once in a while b. do a speedtest 6. Position is key. The modem signal can change if you even move it 1 degree or even just centimeters from where it is, or even just adding some height to the modem (like putting it on top of a book, etc) Hope this helps, this is what i normally do when i get low speed with P1. and btw, these are the base stations that I know that are suxx: 00:00:12:A0:01:63 - used to be good, but right now when i connect high ping 00:00:12:A0:05:72 - said to be under maintenance, also used to be good too, at the moment off peak is ok- come 9pm here comes the lag. these base stations are ok. 00:00:12:A0:00:52 - currently using this one, getting green signal too but modem is at the balcony (where our clothes are being hung to dry) 00:00:12:A0:00:41 - sometimes able to connect to this one, also good. This post has been edited by baliwesti: Dec 16 2009, 10:36 AM |
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Dec 16 2009, 11:13 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(baliwesti @ Dec 16 2009, 10:36 AM) some tips to those suffering low speeds (maybe due to base station congestion, etc). Hi good friend 1. Do not put your modem in front of a window with tint. seems to have an aversion to tinted windows, this modem. 2. Make a list of all the base stations in your area. take the modem on a field trip on different parts of your house, then login to the modem http://10.1.1.254 (admin/admin123) to take down the BS ID/Base station Id. Also take note of the location of the modem if you get a different BS ID. You can also use the coverage checking map to see which direction you may have to face the modem to. 3. Disable any QoS service in your router (my previous router, DIR-300 screwed my wimax connection when i turn on the QoS) 4. Do not limit your possible wimax modem location to "just facing out of a window", sometime facing a wall there can be signal also (like in my case facing the inside of the condo at times) 5. Once you have the list in #2, do some observation per base station. a. do a ping www.yahoo.com -t test, if it is normal you should be getting 200-400ms reply and only 1 "Request time out" every once in a while b. do a speedtest 6. Position is key. The modem signal can change if you even move it 1 degree or even just centimeters from where it is, or even just adding some height to the modem (like putting it on top of a book, etc) Hope this helps, this is what i normally do when i get low speed with P1. and btw, these are the base stations that I know that are suxx: 00:00:12:A0:01:63 - used to be good, but right now when i connect high ping 00:00:12:A0:05:72 - said to be under maintenance, also used to be good too, at the moment off peak is ok- come 9pm here comes the lag. these base stations are ok. 00:00:12:A0:00:52 - currently using this one, getting green signal too but modem is at the balcony (where our clothes are being hung to dry) 00:00:12:A0:00:41 - sometimes able to connect to this one, also good. Really appreciate that. That info would be helpful to others though. |
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Dec 16 2009, 12:24 PM
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Junior Member
58 posts Joined: Dec 2007 From: Island with 2 very long bridges
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Dear P1,
ever since the Maintainence around the Seberang Jaya,Prai,Penang area my connection when from good to WORST it keeps disconnecting around every 5 Minutes,at BEST it could last till 10 minutes and thats it... i thought my modem is broken so i decided to test it in my friend house over at Bayan Lepas,but worked fine HELP please, this only happened after the maintainence! my account is 101236040 Edit: okay i logged in to the modem and tried moving the modem and now it works better than before....better speed now but still DC once in awhile i notice if the TX Power went more than Max 27.50dBm and hit -54.90dBm , the modem will start searching for a different base station for reconnection. after all the searching im still connected to the same 2.375Mhz,never change any ideas? This post has been edited by fatalkeyv: Dec 16 2009, 01:29 PM |
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Dec 16 2009, 01:28 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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QUOTE(baliwesti @ Dec 16 2009, 10:36 AM) some tips to those suffering low speeds (maybe due to base station congestion, etc). i post your guide on the pinned thread, hope you dont mind1. Do not put your modem in front of a window with tint. seems to have an aversion to tinted windows, this modem. 2. Make a list of all the base stations in your area. take the modem on a field trip on different parts of your house, then login to the modem http://10.1.1.254 (admin/admin123) to take down the BS ID/Base station Id. Also take note of the location of the modem if you get a different BS ID. You can also use the coverage checking map to see which direction you may have to face the modem to. 3. Disable any QoS service in your router (my previous router, DIR-300 screwed my wimax connection when i turn on the QoS) 4. Do not limit your possible wimax modem location to "just facing out of a window", sometime facing a wall there can be signal also (like in my case facing the inside of the condo at times) 5. Once you have the list in #2, do some observation per base station. a. do a ping www.yahoo.com -t test, if it is normal you should be getting 200-400ms reply and only 1 "Request time out" every once in a while b. do a speedtest 6. Position is key. The modem signal can change if you even move it 1 degree or even just centimeters from where it is, or even just adding some height to the modem (like putting it on top of a book, etc) Hope this helps, this is what i normally do when i get low speed with P1. and btw, these are the base stations that I know that are suxx: 00:00:12:A0:01:63 - used to be good, but right now when i connect high ping 00:00:12:A0:05:72 - said to be under maintenance, also used to be good too, at the moment off peak is ok- come 9pm here comes the lag. these base stations are ok. 00:00:12:A0:00:52 - currently using this one, getting green signal too but modem is at the balcony (where our clothes are being hung to dry) 00:00:12:A0:00:41 - sometimes able to connect to this one, also good. |
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Dec 16 2009, 03:02 PM
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Senior Member
2,811 posts Joined: Jan 2003 From: Selayang
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QUOTE(dEviLs @ Dec 14 2009, 12:25 PM) Hi Lowyat_P1W1MAX, I cant get a connection since 2 weeks ago, called up helpline and was told that the base station is congested and they are doing upgrading works over there I was also promised a 1-month fee waiver. Subsecuently I called a few times to check on the status on my case but always get the same reply - 'no timeframe is given' , 'application for fee waiver has been submitted but not approved yet' I am running out of patience now, kindly assist. My report number is 351725. Thank you. QUOTE(Lowyat_P1W1MAX @ Dec 14 2009, 03:34 PM) We will further assist you. Please kindly wait for our call ya Where is the follow-up promised please ? Thanks. |
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Dec 16 2009, 05:44 PM
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Senior Member
3,177 posts Joined: Sep 2006 From: subway FTW
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p1 buddy, i check the coverage map today, and realize that my area suddenly isnt in the coverage map anymore. im not at home right now so cannot check the connection, so my question is, did you remove the tower at my area?
my area is persiaran usahawan, seksyen u1, shah alam |
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Dec 16 2009, 05:47 PM
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Junior Member
104 posts Joined: Apr 2009 From: Kuala Lumpur
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I have problem with my connection speed and already emailed P1 yesterday - they replied by calling me just now.
They mention that my area (Cheras Utama) got congestion issue, and will be back to normal on 22nd December. I hope from now onwards, P1 support can inform to all their affected customer instead of we ourselves as customer need to figure out by ourself. Added on December 16, 2009, 5:51 pm QUOTE(silentser @ Dec 16 2009, 05:44 PM) p1 buddy, i check the coverage map today, and realize that my area suddenly isnt in the coverage map anymore. im not at home right now so cannot check the connection, so my question is, did you remove the tower at my area? I also faced the same issue, just realize my area has been wipe out from the coverage map my area is persiaran usahawan, seksyen u1, shah alam Maybe they are upgrading their tower and they show the current status of the coverage?? This post has been edited by isone: Dec 16 2009, 05:51 PM |
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Dec 16 2009, 05:53 PM
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Junior Member
67 posts Joined: Aug 2008 From: Kuala Lumpur
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QUOTE(isone @ Dec 16 2009, 05:47 PM) I have problem with my connection speed and already emailed P1 yesterday - they replied by calling me just now. ...or removing the areas with congestion from the coverage map to somehow stop the influx of more users in the area while the towers are being upgraded/fixed.They mention that my area (Cheras Utama) got congestion issue, and will be back to normal on 22nd December. I hope from now onwards, P1 support can inform to all their affected customer instead of we ourselves as customer need to figure out by ourself. Added on December 16, 2009, 5:51 pm I also faced the same issue, just realize my area has been wipe out from the coverage map Maybe they are upgrading their tower and they show the current status of the coverage?? Added on December 16, 2009, 5:54 pm QUOTE(silentser @ Dec 16 2009, 01:28 PM) i post your guide on the pinned thread, hope you dont mind no problem! the more P1 users we can help by sharing our individual P1 troubleshooting a.k.a. feng shui the better.This post has been edited by baliwesti: Dec 16 2009, 05:54 PM |
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Dec 16 2009, 07:06 PM
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Junior Member
39 posts Joined: Nov 2009
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16/12/2009-SECOND DAY CAN'T REALLY USE INTERNET(took more than 30 minutes to add this line in)
 P1, don't ask me to email the picture to you cause i can't even attach it to my mail! Remember the date i posted here and check it out for the next 5 days cause the result would be the same or worst. And there will be a day which i can use P1 to the fullest. How i know? cause i had been facing it since MARCH. and yes i did called, nothing has been done, and yes i did reposition the modem and it didn't solve my problem up to 80%, and yes i did reset the modem and it only works like 20%, and yes i did hang the modem out side the window with a hangar like an idiot and it only sove my problem for like an hour and doesn't work all the time. So please, instead of sending another technician over doing what others had done before, might well just give me a solution rather than another round of act. Appreciate this post cause it took many minutes and many F5. FYI: luckily i copy this post before submit cause i got more than 20 timeout!! This post has been edited by P1Maggot: Dec 16 2009, 07:48 PM |
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Dec 16 2009, 07:23 PM
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Newbie
1 posts Joined: Jan 2009
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My Account: 100725571
why i check the coverage from P1 website it show no coverage? Please let me know where is the base station that is possible for me to connect. thanks |
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Dec 16 2009, 08:43 PM
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Junior Member
72 posts Joined: Jan 2009
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Dear P1 rep,
Would you mind ask someone to contact me ? i would like to terminated service, thanks My Acc number : 101163855  RSSI: -47.27dBm CINR: 15.09dB remaining Fair Usage - 13228MB |
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Dec 16 2009, 09:26 PM
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Newbie
1 posts Joined: Jan 2009
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 terrible speed since October 09 till now still same speed. . . . |
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Dec 16 2009, 09:30 PM
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Junior Member
39 posts Joined: Nov 2009
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QUOTE(cl_er @ Dec 16 2009, 09:26 PM) terrible speed since October 09 till now still same speed. . . . This reply i quote you took nearly 2 hours in order to submit without a timeout! Added on December 16, 2009, 9:41 pm16/12/2009 - SECOND TEST AFTER 2 HOURS     Since the last visit by P1 engineer or technician on 13/12/2009 5PM, my problem still the same like since MARCH 2009! Look at the ping, look at the upload, i can't even login into gmail nor facebook!. This post has been edited by P1Maggot: Dec 16 2009, 09:58 PM |
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Dec 16 2009, 10:59 PM
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Junior Member
87 posts Joined: Nov 2007
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QUOTE(silentser @ Dec 16 2009, 05:44 PM) p1 buddy, i check the coverage map today, and realize that my area suddenly isnt in the coverage map anymore. im not at home right now so cannot check the connection, so my question is, did you remove the tower at my area? Your area is still in coverage. P1 did not remove the tower from your area. my area is persiaran usahawan, seksyen u1, shah alam Added on December 16, 2009, 11:08 pm QUOTE(cl_er @ Dec 16 2009, 07:23 PM) My Account: 100725571 You can face your modem towards Medan Idaman Setapak Food Court. why i check the coverage from P1 website it show no coverage? Please let me know where is the base station that is possible for me to connect. thanks This post has been edited by mctitanium: Dec 16 2009, 11:08 PM |
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Dec 16 2009, 11:55 PM
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Newbie
1 posts Joined: Jan 2009
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QUOTE(mctitanium @ Dec 16 2009, 10:59 PM) Your area is still in coverage. P1 did not remove the tower from your area. any other base station nearby JALAN 3/23D, SETAPAK? i think that base station u told me was congested!Added on December 16, 2009, 11:08 pm You can face your modem towards Medan Idaman Setapak Food Court. |
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