TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda

i just call and complain bout the slowdown and they say the base tower under maintainance zzz
.and say gv me waiver for 1 month .

lol...mine slow till even speedtest website also can't be access...

u subcribe Rm 199? also same problem?

Yosh at exact 12.00AM speed reset back to normal! after few weeks of <<100kbps ul/dl



-was done while sharing with 2 PC and torrenting


hope this will last

Lowyat_P1W1MAX,

why my connection suddenly become very slow tonight? most of the webpage come out with network timeout problem and its start on 10pm until now,
anyone else who live in seksyen 17,PJ having the same issue?

the base station congested issue happen again?

My account no.: 100925536

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Added on December 14, 2009, 3:56 amspeedtest unable to load, p1 speedometer stopped in prepeair for downloading test.

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Added on December 14, 2009, 4:47 amim really tired of those issue and excuse d, i just want a decent services, is it too hard for p1 to give it to their users?

Well, it is back to normal. But my worry is if I exceed the limit again, will the speed be throttled below 100kbps or 400kbps as per agreement of the home plus package?

I guess we will find out in a few weeks time.

Hmm.. I got a call from someone (I think his name was Ronnie, I am poor with names) from P1 regarding the FUP and from what I got from the call was that they are somewhat returning the 400kbps/150kbps throttled speed but only for old subscribers like me. Still waiting for the email I asked him to send me before ending the call though, once I get it I will share it with all those in this post.

Temporary kudos to P1 for resolving this one  (will be permanent once I get that email and the website is changed.. and for crying out loud inform your subscribers lah)

my line and speed tonight is same with yesterday night.

i've been with P1 for almost a year now. still waiting for the email before i truly believe what the guy told me over the phone .

i'm guessing new subscribers would be those who signed up this december so old one would be before december? just my guess though. haven't reached my fup so don't have the means to check if the speed is back to 400kbps/150kbps.

why I still getting this speed????
when i'll get my speed back  to normal?????
My Account: 100725571

This few week, i'm unable download anything, it's seem 0kbps and brows websites need to wait 5 minutes (more worse than dial-up). Moreover, the page are corrupted and incompleted load almost every hour and every day. The RSSI, CINR and the Signal bar are Full Bar.

currently i cannot access to Google DNS Server through P1 from 6PM today.

but using Streamyx i can go through.

i did, after complain, i got the calls...but the calls really blood boil

Hi first of all Happy New Year.

I was complain before about my internet problem and few months ago I went to PJ office to terminated my account and I success.And the person in-charged said might able to get back the refund of modem only and will be post to my address at west Malaysia only but not my home town Kota Kinabalu,Sabah and besides during this school holiday I went back hometown until Feb.

The person said do not call and ask before December and they might send during December this period.Until now 1-1-2010 I haven't receive any call say that my cheque has been arrive.

anyone know what should I do?Call the payment in-charge person to follow up?or wait until Feb?
thanks

That's sux to hear....
Even though can connect, it's not good enough though 
Normal service MUST resume.     
Yes correct, it's been the 3rd week around this area, what kind of maintenance or upgrade that takes up too much of time?

Bro, FYI I have my Modem on the 2nd floor of my house, and facing it towards that hill with that communication tower on top located in the midst of Keramat/Wangsa Maju, I believe P1 using that tower to broadcast their signal, but I could be totally wrong, although I get the best signal when facing the modem towards that tower...

BSID: 00:00:12:a1:05:61