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P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps

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ragereaver
post Dec 2 2009, 12:50 AM

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Lowyat_P1W1MAX,

I'm having very slow speed suddenly in the past 2 weeks. I've never have any problem before this. Please check and sort it out for me. My account number is 101709830. Do update me on the progress. Thank you. smile.gif

Speedtest.net result done at around 1.00am.
user posted image

Speedtest.net result done at around 3.00am.
user posted image

-Edited to attach speedtest.net result-

This post has been edited by ragereaver: Dec 2 2009, 03:16 AM
ragereaver
post Dec 3 2009, 03:48 AM

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QUOTE(Lowyat_P1W1MAX @ Dec 2 2009, 09:26 AM)
Noted. You will be receiving our call shortly. Please bear with us ya  laugh.gif
Lowyat_P1W1MAX,
I did receive a call from a customer service around 4.30pm yesterday but couldn't answer it because I'm in a meeting. They've sent me an email requesting me another contact number to which I've replied it's the same number they have. So now should I wait another call from them or how? They mention in the email the incident ID is 358966. Thank you. smile.gif
ragereaver
post Dec 4 2009, 08:56 AM

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Lowyat_P1W1MAX,
Just to inform you I still haven't receive any call from CS since yesterday. Incident ID 358966. Thank you.
ragereaver
post Dec 4 2009, 03:35 PM

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Junior Member
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From: Kuala Lumpur

May I know can you settle my case? I still haven't receive any call from P1 CS. Thanks. My account no is 101709830 and the incident ID is 358966.

This post has been edited by ragereaver: Dec 4 2009, 03:44 PM
ragereaver
post Dec 4 2009, 04:47 PM

Getting Started
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Junior Member
298 posts

Joined: Aug 2007
From: Kuala Lumpur

QUOTE(Lowyat_P1W1MAX @ Dec 4 2009, 04:27 PM)
Hey Buddy,

Hi! We have attended to you. TQ for choosing P1 & feel free to get back to us if u need further assistance! :-)

Best Regards,
Lowyat_P1 Wimax
*
Sure. Will wait till the 14th and see how it goes then. Thanks anyway. smile.gif

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