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P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps

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mDinie
post Dec 12 2009, 10:36 PM

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I've been using P1 Wimax Rm99 package for months now and and was a happy customer. But these past few weeks, connection have been rather slow. Surfing the web is not that horrible but its not what I paid for. Youtube? Dont even mention it. Now I gotta wait 15 mins to load a 2 mins video.

All this while, the connection have been great. But starting 2 week ago I think, the connection suddenly went slow. I cant do my work.

I have tried resetting modem and reposition it but to no avail. I checked my account and I havent exceed the 20GB cap yet. Well, I cant really download with this slow connection so..

If anyone can help me please do. I already send an inquiry to Wimax about this but still no response yet.

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This post has been edited by mDinie: Dec 12 2009, 10:43 PM
mDinie
post Jan 28 2010, 04:13 PM

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i was asking a p1 agent at the website about the throttle speed after the cap and this is what she said:

after the fair usage threshold, we do not have any system to fix or determine the speed

Under MCMC rules, there are not guideline on the speed, the threshold and the speed after FUT.

my last question was:

so let me get this straight
after the throttle, there no fix number of the speed a customer going to have and if p1 set it to be 1 bytes per second, there nothing a customer can do about it?

Shin Li [agent]: Yes.
mDinie
post Feb 1 2010, 07:06 PM

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QUOTE(qdipanda @ Feb 1 2010, 06:55 PM)
jz nw chat wit P1 agent...tot me dat d remainin speed is 100kbps...
b4 i apply...giv me d wrong info..after apply, oni giv me d correct info....
if lik dat..the p1 and d reseller is cheatin me...i very unhappy wit it... mad.gif  mad.gif
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Shin Li, a P1 agent told me the speed after the throttle is not fixed, it depends on the data the users around you have use. Have no idea what she meant but basically its up to P1 to decide whether you'll get good or crappy connection after you reach your data cap.
mDinie
post Feb 1 2010, 07:29 PM

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That was what she told me. She also said "Under MCMC rules, there are not guideline on the speed, the threshold and the speed after FUT." So whether P1 gives you a good or crappy connection, there is nothing you can do about it.


mDinie
post May 29 2010, 10:14 PM

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I'm only 1 day of usage after reset and according to the website, I've already use 8GB. All I've been doing is watching videos on youtube..
mDinie
post May 29 2010, 11:20 PM

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Theres no way you can check your usage as the information in the selfcare page is not sufficient. If only P1 would make a report of daily usage, hell even better, hourly usage. I wanna know what exactly did I do to use 8GB in less than 24 hours..
mDinie
post May 30 2010, 01:48 AM

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My speed will get throttle few days, less than a week after reset. Thats 20GB of usage in less than 7 days. I'm not a heavy downloader. I know what I'm downloading and I know its not 20GB, +/- streaming and surfing.

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