before



now they changed to more 'GENERAL' terms



they dont want to admit it that they change to 100kbps

but no worry, i got the record, its time to see MCMC again

This post has been edited by silentser: Dec 11 2009, 09:07 AM

aiyar, dowan potong again

i call them 2 3 times, now they dont want to admit that they cap the speed at 100kbps.

this one guy i ask the question, and when he couldnt answer he ask for my account number. i was like wtf for? i ask for what the speed, what that have to the with my account? i already told him that i on home plus

guys anyone can get me a record conversation saying that the speed is cap at 100kbps? (prefer english or malay, not racist, i wanna complain at the mcmc)

This post has been edited by silentser: Dec 11 2009, 11:07 AM

from the viewpoint of law, it should be the same~ a song and a music score would both enable u copyright (but the song has to be recorded while the music score is sufficient in itself)~

dont understand what your trying to say........

He mean you already have the print screen, that should be enough to report to the MCMC and CFM

go and report it.
you can help other p1 users prevent from being cheated by their hidden condition.

report also no use la...clearly stated..p1 reserves the right to limit the usage...come on...wake up

maybe you still blur2 from waking up....
they change the policy... which is against the law.
we got prove... if they say they didnt change the policy, then i got the screen shot saying the speed will go up to 400kbps..

they reserve the rights to control the speed...u know what is reserve the right?which part of it you dont understand? i guess you havent been to any english class.

maybe you just dont know about their policy before..... did you even read the first post carefully? did you read the policy in the picture??

maybe you just a lazy people to read.

or you just someone from p1 trying to put confius??

That is why i understand what it is meant by RESERVED THE RIGHTS to control the speed.

confius?good languange. Also, a lazy person, not a lazy people.

Now i understand why you dont get it. i agree that subscribers will feel cheated, but even before, they covered their ass by putting that statement.

Btw, im a celcom user.

This post has been edited by ckk125: Dec 12 2009, 08:27 PM

yes complain now!suka2 kasi turn 100kbps.I WAN MY 400Kbps BACK!!!

I guess what he meant by that is whether P1 has the right to change the said statement without informing its current subscribers. Right to manage and limit internet speed and the right to change the agreement without consent is a different matter. However, this still need to depend on the terms and conditions about the right of P1 as a provider. (which I am too lazy to have a read )

I dont have the agreement,(celcom user) but the initial FUP was such that it is very clear that they can manage it at their own right. i dont know about the agreement though...speaking in terms of website info only.

It's alright. Before we signed up for this P1 service, their sales agent or sales personnel were briefing us with this FUP and the bandwidth quota, telling us the capping speed will be 400kbps, which is pretty reasonable. All of a sudden there is a slight change in the policy, giving only 100kbps. Of course for us subscribers it's an act of unjustified crime, something unethical, but under the law it's not.

Under schedule 2 clause 1.4 of the terms and conditions of P1, P1 reserves the right to change the policy from time to time without noticing its subscribers and it is the responsibility of subscribers to keep themselves updated about Fair Usage Policy from time to time.

Now what gives?
To Subscribers, maybe this is a lesson for us not to simply putting down our signature as a sign of agreeing to the terms and conditions before actually reading it.

To Provider, perhaps they will gain, but they will and shall lose out in the long term. Already I have plan to abandon P1 as soon as Streamyx is available at my area.

Will I tell or recommend my friend to P1? Used to until I became their customer service. In future, no and no and no.

This post has been edited by Icehart: Dec 13 2009, 12:19 AM

I Have the recorded cONVERSATION FOR THE Reduced FUP, want? Let me know~~~

I LOL'ed hard on your avatar.

ckk125.....another few month p1 will say rm99 home plus plan speed will be reduce from 1.2mbps to 400 kbps and those over the 2gb limit cap will recieve 10kbps speed, WE P1 TAIKO MA WE RESERVED THE RIGHT TO CHANGE OUR POLICY although we have a 2 year contract with u. USE UR CKK BRAIN!!!!!

After I heard about reduce to 400kb after the limit, I think "at least it is at 400kbps better than Celcom basic (3++kbps)", so I subscribe for P1. But if they suddenly change to 100kbps after I believe they will only cap at 400kbps, I feel cheated. Plus, I already signed for 2 years of contract.

Ha..ha.. luckily I just terminate it becoz of weak signal but unfortunately, the refund money need to wait 45 days to get. Again, I feel cheated because the dealer said will get the refund straight away.