Incident ID: 303784- P1WIMAX Technical Complaints

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

Please call me and fix this.

Thanks,
Nanda

Incident ID: 303784- P1WIMAX Technical Complaints

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

Please call me and fix this.

Thanks,
Nanda

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda

QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda
*


Pay a visit to P1 center perhaps? smile.gif



I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check.

Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved.

QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda
*


Pay a visit to P1 center perhaps? smile.gif



I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check.

Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved.


P1 Wimax Representative ?? Please respond. I Need this fixed.

QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda
*
Pay a visit to P1 center perhaps? smile.gif
I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check.

Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved.
P1 Wimax Representative ?? Please respond. I Need this fixed.
*



Hi Sir,

Sorry for the inconvenience caused. I will be handling your case right now. We will be calling you before lunch time ya ;-)


Well, its 3:00pm now.. I'll just continue waiting. THanks.

101078897 - my account number

My P1 was fixed last week after the technician replaced my outdoor unit. But after that now, same thing happens. I do not have Internet again now.

Is there a service interuption in Jln. Gasing ??? or is it my outdoor unit problem again?

Please let me know asap.