Dec 12 2009, 07:10 AM
QUOTE(genecor @ Dec 12 2009, 02:58 AM)
Hi,
P1 most surely has the most apt promotional campaign slogan of "potong now"... the thing is, most of the P1 users are wanting to Potong P1.
I have been having issues with supposedly 'congested' P1 especially in the last 3-4 months in J.B. Complain after complain, things seem to get from ust bearable to &#^(@ crappy.
My A/c no is 100781541 and my 1 year contract is up around 18 or 19th of this month... and guess what? I don't plan on remaining a P1 client.
This latest fiasco of Ninja- changing the FUP dates is bullshit. for the first time in probably half a year, I find myself exceeding my FUP allocation
For all I know, my previous month's usage wasn't reset when this new cut-off date policy was implemented.
I'm throttled to such a point that accessing my e-mail on G-mail is hardly loading... don't even need to mention regular surfing and even loading & posting on this forums is such a bother.
Made a complaint, all I got was standard issue apology from the customer service rep.. give a case number (377930) and was told it would be looked into. I have commended your customer service before, but seriously, even if the customer service is world class (not saying it is, but), the tech and infrastructure support is really a major let-down.
Seriously P1, things just keep going downhill with you... So, looks like its time to starting looking at other ISPs...
OMG, the thought of re-signing with Streamyx make me wanna 
Hi all, this is just one of P1's dirty tactics.P1 most surely has the most apt promotional campaign slogan of "potong now"... the thing is, most of the P1 users are wanting to Potong P1.
I have been having issues with supposedly 'congested' P1 especially in the last 3-4 months in J.B. Complain after complain, things seem to get from ust bearable to &#^(@ crappy.
My A/c no is 100781541 and my 1 year contract is up around 18 or 19th of this month... and guess what? I don't plan on remaining a P1 client.
This latest fiasco of Ninja- changing the FUP dates is bullshit. for the first time in probably half a year, I find myself exceeding my FUP allocation
For all I know, my previous month's usage wasn't reset when this new cut-off date policy was implemented.
I'm throttled to such a point that accessing my e-mail on G-mail is hardly loading... don't even need to mention regular surfing and even loading & posting on this forums is such a bother.
Made a complaint, all I got was standard issue apology from the customer service rep.. give a case number (377930) and was told it would be looked into. I have commended your customer service before, but seriously, even if the customer service is world class (not saying it is, but), the tech and infrastructure support is really a major let-down.
Seriously P1, things just keep going downhill with you... So, looks like its time to starting looking at other ISPs...
OMG, the thought of re-signing with Streamyx make me wanna Didn't you all know that they get the most customers during PC fair?
And when's the PC fair in KL region that just happened not long ago? 5th of December, U got it.
P1 knows that they need to cap more of the users limit to ensure that the new customers get to "enjoy" the incredibly fast speed during the first 7 days of trial because they know that KL has a very congested network(not like JB, the network is still not very congested but soon it will), which after that will be a total disaster.
So after that when the trial period is over which is like 13th of December, the network will be congested again, and the new customers will be tied down by the contract either for 1 year or 2 years.
Great technique right?
And guess what? You cannot take legal action against them. P1 is registered under Green Packet Berhad, which means anything that is lousy, hopeless, kanasai, you can only blame P1 but not Green Packet Berhad. But all the money masuk Green Packet Berhad, so if you sue P1, you cannot sue Green packet Berhad. Pandai kah? Just like the "Island Red Cafe" which is registered under "Red Cafe", all the money masuk "Red Cafe", then the Director ran away with 10million, but you can't sue him. This con job is legalised, depending on how much you know on Law and it will save you from hell. I learnt my lesson and you all should.
Regards,
An angry customer who is the victim of the the RENEWED FUP(F U P1).
Added on December 12, 2009, 7:16 am
QUOTE(qwerty79 @ Dec 12 2009, 12:57 AM)
Guys, after the 7 days trial, how much I should pay for termination? I subscribe last sunday and have to send it tomorrow (not even 7 days trial:( ) but because currently have urgent matter to have internet connection, planning to use it for another weeks.
P1 representative told me that for 7 days trial, they will refund upfront money (RM100). After 7 days, I have to pay RM99 for termination and no refund. Is it right?
YESYESYESYES, faster go return the rubbish u got from P1. Or else u will suffer for 1 year or 2 years like us, and then u'll cry in one corner because nobody will be there to help u. If you're really urgent with having internet connection, go starbucks and use their free wifi.P1 representative told me that for 7 days trial, they will refund upfront money (RM100). After 7 days, I have to pay RM99 for termination and no refund. Is it right?
This post has been edited by BibiMon: Dec 12 2009, 07:42 AM
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