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P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps

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Icehart
post Feb 20 2011, 12:06 PM

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50kb/s? So teruk? Means you're downloading 6-7KB/s..
genedata2
post Feb 20 2011, 12:50 PM

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QUOTE(cyberz @ Feb 20 2011, 05:43 AM)
i also just upgrade my plan to 4.8mbps, and i satisfied with the download speed can get around 350-450kbps ..  thumbup.gif
but the problem is after 6 days used i reach the quote 30GB, then my download speed went back to 50 kbps (lite plan)..
wtf.. mad.gif  before i have ask P1 promoter at my place, said after capped line will get speed arount 200kbps.
and at this P1 thread, this customer support said worst can get 400kbps after capped.. they all liars.. actually they dont know sh*t about their own service..simply said just want to attract customer just give simple answer.. vmad.gif

-next time if dont know should find out not not just said anything..Support plz answer why my speed slow after capped and dont say best effort basiss..lol doh.gif

Account Number : 104291596
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You pay for 4.8Mbps but get 350-450kbps only, and you're happy??? Wow blink.gif
WooTz
post Feb 20 2011, 01:20 PM


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Right now, I can't surf any website AT ALL! What is going on here?!

Although I still can download my torrents @ 15kBps...

I'm posting this via starbucks wifi btw...

This post has been edited by WooTz: Feb 20 2011, 01:22 PM
cyberz
post Feb 20 2011, 01:34 PM

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QUOTE(jenwww @ Feb 20 2011, 12:00 PM)
4.8mbps download speed are getting 600kb/s and capped speed are 400kbps . mean u can get 50kb/s worst they will capped your speed until 128-200kbps means 15- 25kb/s like that . the promoter tell you the 200kbps is refer to 20kb/s i think
*
what i said before is the download speed when using IDM not surfing speed..
the 4.8Mbps (Pro plan), i can get download speed about 400kb/s.. but after capped 30GB its like 400kbps(liteplan) download speed i can get 50kb/s.. is it normal??

If its normal maybe i misunderstand when they said 400kbps after capped actually its surfing speed (liteplan) not download speed..lol rclxub.gif

anyone can confirm this..

This post has been edited by cyberz: Feb 20 2011, 01:54 PM
James_yka
post Feb 20 2011, 02:33 PM

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400 kilo bit per seconds = 50 kilo byte per seconds

download all calculate by Bytes... so they didnt cheat, just misguided... and all broadband is best effort basis, meaning we dun like we can cancel only...


Added on February 20, 2011, 2:33 pmAnyone know the best way to boost the wimax signal ?

This post has been edited by James_yka: Feb 20 2011, 02:33 PM
rotikering
post Feb 20 2011, 04:48 PM

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QUOTE(Godlike war @ Feb 20 2011, 03:08 AM)
just wait 7 days trial

if the speed not reach as promise
return back
*i return back and cancel my 4.8mbs package as 7 days trial comes end which every day average speed 700kbs max*
*
you know that 700kbps download speed = your connection speed almost 6.5Mbps??? but you subscribe for 4.8mbps only..
you should know that. doh.gif


QUOTE(cyberz @ Feb 20 2011, 05:43 AM)
i also just upgrade my plan to 4.8mbps, and i satisfied with the download speed can get around 350-450kbps ..  thumbup.gif
but the problem is after 6 days used i reach the quote 30GB, then my download speed went back to 50 kbps (lite plan)..
wtf.. mad.gif  before i have ask P1 promoter at my place, said after capped line will get speed arount 200kbps.
and at this P1 thread, this customer support said worst can get 400kbps after capped.. they all liars.. actually they dont know sh*t about their own service..simply said just want to attract customer just give simple answer.. vmad.gif

-next time if dont know should find out not not just said anything..Support plz answer why my speed slow after capped and dont say best effort basiss..lol doh.gif

Account Number : 104291596
*
i think they have misled you becoz it is actually 50Kbps-100kbps after capped..
i do not seen any wrong with your package. sweat.gif

QUOTE(genedata2 @ Feb 20 2011, 12:50 PM)
You pay for 4.8Mbps but get 350-450kbps only, and you're happy??? Wow blink.gif
*
he should be happy becoz, 4.8mbps = 480kbps download speed..
lol, you should know that. doh.gif

mayoryusa
post Feb 20 2011, 05:13 PM

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already pm
cyberz
post Feb 20 2011, 06:01 PM

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QUOTE(rotikering @ Feb 20 2011, 04:48 PM)
i think they have misled you becoz it is actually 50Kbps-100kbps after capped..
i do not seen any wrong with your package. sweat.gif
may i know ur download speed after reach the quota 30GB? can it reach 100kb/s by IDM? i will try contact P1 tomoro to know if the capped speed is really normal slow like this..
but even so, speed from 400kb/s capped to 50kb/s..i think its too much capped man.. doh.gif

This post has been edited by cyberz: Feb 20 2011, 06:02 PM
rotikering
post Feb 20 2011, 06:55 PM

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QUOTE(cyberz @ Feb 20 2011, 06:01 PM)
may i know ur download speed after reach the quota 30GB? can it reach 100kb/s by IDM? i will try contact P1 tomoro to know if the capped speed is really normal slow like this..
but even so, speed from 400kb/s capped to 50kb/s..i think its too much capped man..  doh.gif
*
yeah. mine constant 80kbps++ when capped..
agreed, to much capped!! vmad.gif
but seems its already stated on the agreement, nothing can do cry.gif
i just know about the agreement stuff after argue with one of their staff.. sweat.gif

This post has been edited by rotikering: Feb 20 2011, 06:55 PM
dethro
post Feb 21 2011, 02:22 AM

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hi, just subscribe to home pro package. speed is terribly slow (<0.6Mb/s) although i get all green light on my modem. just called careline and logged in a report.

the helpdesk state that there was some problem with the base and dont know when it will be fixed.

got a confirmation mail stating that my case has been registered, but then got another email saying that it has been closed. why is this happening?
my speed problem havent been solved yet. really need an explanation.

Case ID: 1102A283328
G-17
post Feb 21 2011, 03:14 AM

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@P1 Support Representative.

I have a couple of inquiries.
I'm currently a subscriber of the "Lite" plan (the slowest one) which I use as a backup just in case our Streamyx connection goes down.

We'll be moving house in the coming months, and I'm considering upgrading our P1 plan to the Pro 4.8Mbps package and terminating out Streamyx one altogether.

My question:
1) Do all areas with P1 WiMax coverage automatically support a 4.8Mbps connection, or does it vary between different locations/towns/tamans.
2) 30GB limit is dog-piss low, imho. Let's say I exceed the limit and you start capping my connection, does this cap run constantly 24/7, or only during periods of heavy traffic. Meaning, will I still be capped at 3am in the morning if no one else in my area is surfing/downloading?

TBH, it's not that big a deal to me as I live in Singapore (where my net speeds are around 50x faster, btw) and only come to J.B to visit my mom during weekends, but it would be nice to at least get decent speeds during non-peak hours even after the cap (which can be exceeded in a couple of days... seriously, 30GB is damn low)
Godlike war
post Feb 21 2011, 05:25 AM

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QUOTE(rotikering @ Feb 20 2011, 04:48 PM)
you know that 700kbps download speed = your connection speed almost 6.5Mbps??? but you subscribe for 4.8mbps only..
you should know that. doh.gif
i think they have misled you becoz it is actually 50Kbps-100kbps after capped..
i do not seen any wrong with your package. sweat.gif
he should be happy becoz, 4.8mbps = 480kbps download speed..
lol, you should know that. doh.gif
*
700kbs=6.5mbs?

rclxub.gif
go search better

6.5mbs=6500kbs
4.8mbs=4800kbs

700kbs max=0.7mbs got it?
rotikering
post Feb 21 2011, 07:53 AM

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QUOTE(Godlike war @ Feb 21 2011, 05:25 AM)
700kbs=6.5mbs?

rclxub.gif
go search better

6.5mbs=6500kbs
4.8mbs=4800kbs

700kbs max=0.7mbs got it?
*
haiya.. go translate KILOBITS and KILOBYTE la wei..
let say, stramyx 1mbps package, do u get 1.0MB/S download speed?? icon_idea.gif
rhoyo
post Feb 21 2011, 10:26 AM

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hi rotikering . wanna ask what package u using and where is ur place smile.gif ..
paladin86
post Feb 21 2011, 11:25 PM

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Why does the P1 Wiggy keep disconnecting by itself? It`s very frustrating. I`m using the 3.15.x driver.. .
frey88
post Feb 22 2011, 12:26 AM

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Is p1 at Kota Damansara down? My modem cannot detect signal tower. All status shows N/A
Godlike war
post Feb 22 2011, 01:57 AM

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QUOTE(rotikering @ Feb 21 2011, 07:53 AM)
haiya.. go translate KILOBITS and KILOBYTE la wei..
let say, stramyx 1mbps package, do u get 1.0MB/S download speed?? icon_idea.gif
*
hello brotha!

1 question

how long u alrdy subsbrd for p1?

i alrdy been 2 years plus

so im not saying more la
but more a bit alrdy know p1 shit trick

well about the speed they yes they didn't said 1mbps
but say UP TO 1 mbps

how bout use ur brain!

if subsrbd for UP TO 4.8MBPS

and average and max speed download speed only get 0.7mbps
izit ok for u?izit?

i alrdy been 2 years plus2
i been using 1.2mbps since day 1
and till now i can say i never statisfied with p1 service

myb for u

u just 0.3% of their lucky customer
lol

*ps i think u just misunderstood download what u refer the speed to is UPLOAD SPEED and not download speed*

This post has been edited by Godlike war: Feb 22 2011, 03:30 AM
WooTz
post Feb 22 2011, 08:02 AM


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Fixed my persistent disconnection problem.

Looks like someone messed around my router settings...

Now everything's back to normal again. thumbup.gif
Zi-Tech
post Feb 22 2011, 11:36 PM

Eh, pangkat sudah tukar ka
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From: Shah Alam, Selangor/ Gambang, Kuantan, Pahang



Just subscribe PRO plan today.... and the speed.... not even get old speed(2.4mbps)...
Attached Image

got 2 light on modem... means good condition.

even my brother's p1 (lite) got full speed...even in red condition... now finish FUP already cannot show the proof....

i think the base station at my place got problem.... my brother's modem always disconnected and take long time to reconnect back....

This post has been edited by Zi-Tech: Feb 22 2011, 11:48 PM
kcs985
post Feb 23 2011, 01:07 PM

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about the value added service.......
use rm buy usage

now rm10 for 2 GB (offer period)
normal price = RM25 for 2 GB....

too high lah brother....

if RM 10 = 5GB then i buy...

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