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P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps

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cl_er
post Nov 24 2009, 11:58 PM

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i'm using P1 in Setapak
Totally SLOW like hxll!
and they keep saying will waive. . . .till now not yet get any of it.

They treat us like 3 years old Kids|
i'm getting half or even 20% speed of my 1.2mbps home plan!!!! RIDICULOUS
cl_er
post Dec 7 2009, 05:27 PM

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user posted image

PLEASE HELP ME!!!
my account: 100725571
cl_er
post Dec 15 2009, 09:23 PM

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user posted image

why I still getting this speed????
when i'll get my speed back to normal?????
My Account: 100725571

user posted image

This post has been edited by cl_er: Dec 15 2009, 09:41 PM
cl_er
post Dec 15 2009, 11:39 PM

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QUOTE(Icehart @ Dec 15 2009, 10:37 PM)
You have been capped for exceeding your bandwidth? Check by logging in to your SelfCare  smile.gif
*
my SelfCare show 0mbs
why????
cl_er
post Dec 15 2009, 11:57 PM

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QUOTE(cl_er @ Dec 15 2009, 09:23 PM)
user posted image

why I still getting this speed????
when i'll get my speed back  to normal?????
My Account: 100725571

user posted image
*
PLEASE REPLY

why i still keep @ this speed????
cl_er
post Dec 16 2009, 07:23 PM

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My Account: 100725571

why i check the coverage from P1 website it show no coverage?
Please let me know where is the base station that is possible for me to connect. thanks
cl_er
post Dec 16 2009, 09:26 PM

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user posted image

terrible speed since October 09 till now still same speed. . . .
cl_er
post Dec 16 2009, 11:55 PM

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QUOTE(mctitanium @ Dec 16 2009, 10:59 PM)
Your area is still in coverage. P1 did not remove the tower from your area.  wink.gif


Added on December 16, 2009, 11:08 pm
You can face your modem towards Medan Idaman Setapak Food Court.  wink.gif
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any other base station nearby JALAN 3/23D, SETAPAK? i think that base station u told me was congested!
cl_er
post Dec 20 2009, 10:03 AM

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Don't say gaming or not.. . . ..
P1 not only can't give a proper SURF.
u know what i mean . . .
NOT EVEN simple 1Mb speed
cl_er
post Dec 24 2009, 10:24 PM

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QUOTE(zhen^wei @ Dec 24 2009, 09:02 AM)
Lowyat_P1W1MAX,

i thought p1 wimax waived my december bill after i complaint for the slow speed. but why it stil charge me RM99 into my credit card ?
please clarify
*
they always like that, is their tactic. they will then tell u they will waive next month!
WHY?????????
In my case,
OCT slow = suppose waive on NOV but they forget, so they owe me 1 month.
NOV slow again = suppose waive on DEC luckily the managed to do the waiver AND P1 still owe me 1 month waive
DEC super slow again = suppose waive on JAN means this month bill, don't know they will do it or not. anyway even they waive it they still owe me 1 month. what type of system, P1 said they have to waive month by month, and can't waive all together in a bill.

now they still owe me 2 months, don't know when they will finish waive for me. vmad.gif vmad.gif


Added on December 24, 2009, 10:26 pmP! Rep

Can U Check for me when is my waiver being done?
P1 still owe me 2 months waive (NOV & DEC)!
my accounct no: 100725571

PLEASE REPLY

This post has been edited by cl_er: Dec 24 2009, 10:26 PM
cl_er
post Dec 26 2009, 09:32 AM

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QUOTE(cl_er @ Dec 24 2009, 10:24 PM)
they always like that, is their tactic. they will then tell u they will waive next month!
WHY?????????
In my case,
OCT slow = suppose waive on NOV but they forget, so they owe me 1 month.
NOV slow again = suppose waive on DEC luckily the managed to do the waiver AND P1 still owe me 1 month waive
DEC super slow again = suppose waive on JAN means this month bill, don't know they will do it or not. anyway even they waive it they still owe me 1 month. what type of system, P1 said they have to waive month by month, and can't waive all together in a bill.

now they still owe me 2 months, don't know when they will finish waive for me. vmad.gif  vmad.gif


Added on December 24, 2009, 10:26 pmP! Rep

Can U Check for me when is my waiver being done?
P1 still owe me 2 months waive (NOV & DEC)!
my accounct no: 100725571

PLEASE REPLY
*
P1 Reps!

Please reply !!!
cl_er
post Dec 28 2009, 02:03 AM

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QUOTE(cl_er @ Dec 24 2009, 10:24 PM)
they always like that, is their tactic. they will then tell u they will waive next month!
WHY?????????
In my case,
OCT slow = suppose waive on NOV but they forget, so they owe me 1 month.
NOV slow again = suppose waive on DEC luckily the managed to do the waiver AND P1 still owe me 1 month waive
DEC super slow again = suppose waive on JAN means this month bill, don't know they will do it or not. anyway even they waive it they still owe me 1 month. what type of system, P1 said they have to waive month by month, and can't waive all together in a bill.

now they still owe me 2 months, don't know when they will finish waive for me. vmad.gif  vmad.gif


Added on December 24, 2009, 10:26 pmP! Rep

Can U Check for me when is my waiver being done?
P1 still owe me 2 months waive (NOV & DEC)!
my accounct no: 100725571

PLEASE REPLY
*
QUOTE(cl_er @ Dec 26 2009, 09:32 AM)
P1 Reps!

Please reply !!!
*
I want to know when my 2 months waive will be settled? vmad.gif
PLEASE REPLY icon_question.gif icon_question.gif icon_question.gif icon_question.gif

This post has been edited by cl_er: Dec 28 2009, 02:05 AM
cl_er
post Dec 28 2009, 09:42 PM

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QUOTE(cl_er @ Dec 24 2009, 10:24 PM)
they always like that, is their tactic. they will then tell u they will waive next month!
WHY?????????
In my case,
OCT slow = suppose waive on NOV but they forget, so they owe me 1 month.
NOV slow again = suppose waive on DEC luckily the managed to do the waiver AND P1 still owe me 1 month waive
DEC super slow again = suppose waive on JAN means this month bill, don't know they will do it or not. anyway even they waive it they still owe me 1 month. what type of system, P1 said they have to waive month by month, and can't waive all together in a bill.

now they still owe me 2 months, don't know when they will finish waive for me. vmad.gif  vmad.gif


Added on December 24, 2009, 10:26 pmP! Rep

Can U Check for me when is my waiver being done?
P1 still owe me 2 months waive (NOV & DEC)!
my accounct no: 100725571

PLEASE REPLY
*
QUOTE(cl_er @ Dec 26 2009, 09:32 AM)
P1 Reps!

Please reply !!!
*
QUOTE(cl_er @ Dec 28 2009, 02:03 AM)
I want to know when my 2 months waive will be settled? vmad.gif
PLEASE REPLY  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif
*
PLEASE REPLY P1 REP
cl_er
post Jan 3 2010, 08:27 AM

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user posted image

How to play games?
cl_er
post Feb 1 2010, 09:42 PM

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my case id: 420387
account No: 100725571
it supposed to waive on my current bill (January)
but at the end i still get the bill of RM99.00. WHY?????

and i called up P1 and the asked me to pay for the bill and wait for the waived for another month. WHY??????
at 1 point the P1 agent name - REKA even cut my line. what type of service?

WHY I have to wait for another month??????

she even said will email me the conversation and new case ID but till now not yet receive any email.

just received the email with new case ID: 483431 after around 2 hours, is so efficient!


PLS REPLY!!!

vmad.gif vmad.gif vmad.gif vmad.gif vmad.gif vmad.gif vmad.gif

This post has been edited by cl_er: Feb 1 2010, 10:21 PM
cl_er
post Feb 3 2010, 12:18 AM

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QUOTE(cl_er @ Feb 1 2010, 09:42 PM)
my case id: 420387
account No: 100725571
it supposed to waive on my current bill (January)
but at the end i still get the bill of RM99.00. WHY?????

and i called up P1 and the asked me to pay for the bill and wait for the waived for another month. WHY??????
at 1 point the P1 agent name - REKA even cut my line. what type of service?

WHY I have to wait for another month??????

she even said will email me the conversation and new case ID but till now not yet receive any email.

just received the email with new case ID: 483431 after around 2 hours, is so efficient!


PLS REPLY!!!

vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif
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PLEASE REPLY P1 REP
cl_er
post Feb 3 2010, 10:35 PM

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QUOTE(cl_er @ Feb 1 2010, 09:42 PM)
my case id: 420387
account No: 100725571
it supposed to waive on my current bill (January)
but at the end i still get the bill of RM99.00. WHY?????

and i called up P1 and the asked me to pay for the bill and wait for the waived for another month. WHY??????
at 1 point the P1 agent name - REKA even cut my line. what type of service?

WHY I have to wait for another month??????

she even said will email me the conversation and new case ID but till now not yet receive any email.

just received the email with new case ID: 483431 after around 2 hours, is so efficient!


PLS REPLY!!!

vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif
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QUOTE(cl_er @ Feb 3 2010, 12:18 AM)
PLEASE REPLY P1 REP
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Today got someone from P1 called me, and promise to send me an email regarding the waiver he approved. but till now I still not receive any email.

PLEASE REPLY!

This post has been edited by cl_er: Feb 3 2010, 11:06 PM
cl_er
post Feb 5 2010, 12:41 AM

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QUOTE(cl_er @ Feb 1 2010, 09:42 PM)
my case id: 420387
account No: 100725571
it supposed to waive on my current bill (January)
but at the end i still get the bill of RM99.00. WHY?????

and i called up P1 and the asked me to pay for the bill and wait for the waived for another month. WHY??????
at 1 point the P1 agent name - REKA even cut my line. what type of service?

WHY I have to wait for another month??????

she even said will email me the conversation and new case ID but till now not yet receive any email.

just received the email with new case ID: 483431 after around 2 hours, is so efficient!


PLS REPLY!!!

vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif
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QUOTE(cl_er @ Feb 3 2010, 10:35 PM)
Today got someone from P1 called me, and promise to send me an email regarding the waiver he approved. but till now I still not receive any email.

PLEASE REPLY!
*
Please reply me an email. . .
cl_er
post Mar 2 2010, 09:53 PM

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Speed is damn slow

Please check

My Account: 100725571

user posted image
user posted image
user posted image
cl_er
post Mar 3 2010, 11:48 PM

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QUOTE(Lowyat_P1W1MAX @ Mar 3 2010, 03:01 PM)
Hi Buddy,
Thank you for the details. We will call you shortly. smile.gif
*
Please check this, still the same:
user posted image

user posted image

user posted image

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