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Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138

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TSronnie
post Aug 15 2012, 01:45 PM, updated 13y ago

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Previous Threads:
The Official Maxis FTTH Thread v1
The Official Maxis FTTH Thread v2

Maxis Home Fibre Internet is available in 1.2 million homes in Klang Valley, selected areas in Penang and Johor Bahru.
Check fibre availability here
General Rule of Thumb: As long your area has TM UniFi coverage, you can install Maxis Home Fibre.

What is Maxis Home?
» Click to show Spoiler - click again to hide... «


What's the installation process?
» Click to show Spoiler - click again to hide... «


Port Forwarding/Public IP Info by benlye
» Click to show Spoiler - click again to hide... «


Installation Checklist by jeremy05, aeiou228 and jetwash
» Click to show Spoiler - click again to hide... «


Information for existing Streamyx Users living in Highrise by DrPitchard and polarzbearz
» Click to show Spoiler - click again to hide... «


Thomson Router Login by polarzbearz and kenjixx
» Click to show Spoiler - click again to hide... «


Telnet to Thomson router to change DNS by TerryZeroX
» Click to show Spoiler - click again to hide... «


Telnet to Thomson TG784 v3 router to change DNS by karhoe
» Click to show Spoiler - click again to hide... «


Why is there an extra "Maxis" SSID? by jerryhean
» Click to show Spoiler - click again to hide... «


Public IP vs Private IP by mikeeeee
» Click to show Spoiler - click again to hide... «


Billing Questions with Maxis Home Fibre
» Click to show Spoiler - click again to hide... «


Connect to Maxis Home Fibre using Custom Router!
Click to : http://forum.lowyat.net/topic/2384890

Guide for Auto Reconnection Script with Thomson TG784n by polarzbearz
» Click to show Spoiler - click again to hide... «


Latest Promotion:

Current Plans : http://www.maxis.com.my/home/plans_fibre.asp

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Previous Promotion:
Attached Image
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temp solution: refer to Version 2 first



This post has been edited by ronnie: Dec 31 2012, 10:46 AM
TSronnie
post Aug 15 2012, 01:46 PM

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Current Home Fibre Internet 10Mbps Users:
» Click to show Spoiler - click again to hide... «


Future Home Fibre Internet 10Mbps Users:
» Click to show Spoiler - click again to hide... «


This post has been edited by ronnie: Dec 31 2012, 10:46 AM
azizul1975
post Aug 15 2012, 01:54 PM

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in.... smile.gif
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post Aug 15 2012, 01:55 PM

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new house?
ryudell
post Aug 15 2012, 01:56 PM

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post Aug 15 2012, 02:02 PM

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continue my ranting here...speechless
TSronnie
post Aug 15 2012, 02:03 PM

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Maxis is updating their package for MultiScreen.... we shall see the next month's bill.
ryudell
post Aug 15 2012, 02:05 PM

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QUOTE(ronnie @ Aug 15 2012, 03:03 PM)
Maxis is updating their package for MultiScreen.... we shall see the next month's bill.
*
y see next month's bill? so we no longer charged 118/mth?

my billing cycle ends tomorrow
TSronnie
post Aug 15 2012, 02:06 PM

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QUOTE(ryudell @ Aug 15 2012, 02:05 PM)
y see next month's bill? so we no longer charged 118/mth?

my billing cycle ends tomorrow
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Very unlikely the price would change to RM218
rootlinux
post Aug 15 2012, 02:11 PM

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Please share the success rate of requesting Maxis to provide dynamic IP address. Thanks all.
TSronnie
post Aug 15 2012, 02:17 PM

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QUOTE(rootlinux @ Aug 15 2012, 02:11 PM)
Please share the success rate of requesting Maxis to provide dynamic IP address. Thanks all.
*
By default, you are given Dynamic IP address... which changes everytime you re-connect.
kenjixx
post Aug 15 2012, 02:21 PM

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signin in new thread...
just a light user now for daily dose of youtube and hk drama stream nothing much to complain.
rootlinux
post Aug 15 2012, 02:27 PM

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QUOTE(ronnie @ Aug 15 2012, 02:17 PM)
By default, you are given Dynamic IP address... which changes everytime you re-connect.
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by default its Private Dynamic IP Address, can we request Public Dynamic IP Address? thanks smile.gif
TSronnie
post Aug 15 2012, 02:38 PM

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QUOTE(rootlinux @ Aug 15 2012, 02:27 PM)
by default its Private Dynamic IP Address, can we request Public Dynamic IP Address? thanks smile.gif
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Yes you can... please refer to post #1 for tips.
rootlinux
post Aug 15 2012, 02:40 PM

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QUOTE(ronnie @ Aug 15 2012, 02:38 PM)
Yes you can... please refer to post #1 for tips.
*
thanks i will try once my account fully deploy. now fiber cabling completed but no thomson & phone (out of stock).
AmericanPig
post Aug 15 2012, 03:06 PM

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dota 2 and LoL ping very high since last week =(
phantasm0110
post Aug 15 2012, 03:32 PM

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QUOTE(ronnie @ Aug 15 2012, 02:03 PM)
Maxis is updating their package for MultiScreen.... we shall see the next month's bill.
*
what is MultiScreen?

This post has been edited by phantasm0110: Aug 15 2012, 03:33 PM
neo1point3
post Aug 15 2012, 03:48 PM

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TS add me to 10mbps user list smile.gif
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post Aug 15 2012, 03:50 PM

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WTA, how bout torrent downloading? any blocking issue?
N30rang3r
post Aug 15 2012, 03:54 PM

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QUOTE(AmericanPig @ Aug 15 2012, 03:06 PM)
dota 2 and LoL ping very high since last week =(
*
yup my dota 2 still stuck at 250+ ping no idea when it's gonna drop - having a hard time playing public game
ScammedCustomer
post Aug 15 2012, 04:03 PM

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same problem for me, as everyone else.

Question: if i change to google dns, will it improve gaming ping? Sorry noob networking here

This post has been edited by ScammedCustomer: Aug 15 2012, 04:04 PM
TerryZeroX
post Aug 15 2012, 04:18 PM

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https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=4553

I guess the routing issue for anyone that falls under this IP address range will have problem
feizaiII
post Aug 15 2012, 05:12 PM

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Thy said will fix by end of August ma.. jus wait lor
ericling
post Aug 15 2012, 05:41 PM

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I heard Maxis throttle the usage of P2P streaming, I am still waiting for my installation but just wondering anyone experiences this?

This post has been edited by ericling: Aug 15 2012, 05:42 PM
TSronnie
post Aug 15 2012, 05:59 PM

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QUOTE(TerryZeroX @ Aug 15 2012, 04:18 PM)
https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=4553

I guess the routing issue for anyone that falls under this IP address range will have problem
*
that means the whole Maxis Network is in "trouble"
tropik
post Aug 15 2012, 06:23 PM

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The August maintenance issue is real, and probably we can have alternative to Thomson from maxis soon.
bobtahar
post Aug 15 2012, 08:29 PM

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Since changing to gogle DNS... the surfing experience is excellence. I'm not into online gaming very much... but do play ipad air supremacy online... has not seen any problem yet... so far so good... already 2 months with Maxis FTTH.
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post Aug 15 2012, 08:40 PM

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QUOTE(N30rang3r @ Aug 15 2012, 03:54 PM)
yup my dota 2 still stuck at 250+ ping no idea when it's gonna drop - having a hard time playing public game
*
Its never good at all. even my previous 1MB streamyx ping only at 31ms only..
lucaswjk
post Aug 15 2012, 09:19 PM

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Added on August 15, 2012, 9:20 pmwhere can i check on the multiscreen info? any link?

This post has been edited by lucaswjk: Aug 15 2012, 09:20 PM
pisanq
post Aug 15 2012, 09:32 PM

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QUOTE(hongchai888 @ Aug 15 2012, 09:29 AM)
Base on my experience, it's happen between 9-12pm. Just happen recently. Oh ya I changed to Google DNS recently, will it affected?
*

QUOTE(pisanq @ Aug 15 2012, 10:36 AM)


Thanks for the info, will test it tonite. Changing DNS to Google DNS server should improve your internet experience as it's fast and uncensored. tq
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All torrent & http download speed are normal from Gombak, 15 Aug 2012 9:00pm - 9:30pm
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This post has been edited by pisanq: Aug 20 2012, 09:21 PM
Isky
post Aug 16 2012, 03:46 AM

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I can never understand why people put up screenshots of themselves downloading illegal content. As much as we all know it is happening, I see no reason to provide "the others" with the evidence to cut your own throat. Considering that most active torrenters I know use software like Peerblock to hide their IPs from RIAA servers, advertising your illegal p2p downloads on forums is just... shakehead.gif
pisanq
post Aug 16 2012, 06:44 AM

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QUOTE(Isky @ Aug 16 2012, 03:46 AM)
I can never understand why people put up screenshots of themselves downloading illegal content. As much as we all know it is happening, I see no reason to provide "the others" with the evidence to cut your own throat. Considering that most active torrenters I know use software like Peerblock to hide their IPs from RIAA servers, advertising your illegal p2p downloads on forums is just... shakehead.gif
*
It for testing download speed via multiple protocol such as http, ftp, torrent etc. You can rename readme.txt to be illegal_content.avi anytime you want.
darkangel7
post Aug 16 2012, 09:10 AM

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QUOTE(Isky @ Aug 16 2012, 03:46 AM)
I can never understand why people put up screenshots of themselves downloading illegal content. As much as we all know it is happening, I see no reason to provide "the others" with the evidence to cut your own throat. Considering that most active torrenters I know use software like Peerblock to hide their IPs from RIAA servers, advertising your illegal p2p downloads on forums is just... shakehead.gif
*
yeah.. I agree.. you're never anonymous on forums... and now with the new evidence act Section 114A, the forum owners are going to hand over what information they have on you should "the others" come knocking on their doors..

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Image courtesy of PaulTan.org

This post has been edited by darkangel7: Aug 16 2012, 09:11 AM
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post Aug 16 2012, 09:52 AM

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QUOTE(darkangel7 @ Aug 16 2012, 09:10 AM)
yeah.. I agree.. you're never anonymous on forums... and now with the new evidence act Section 114A, the forum owners are going to hand over what information they have on you should "the others" come knocking on their doors..

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Image courtesy of PaulTan.org
*
which party originate the act? just make sure any politic party who interfere with internet will not get our vote

world getting funny once osama death now only hope north korea will trigger its nuke missile
hongchai888
post Aug 16 2012, 10:43 AM

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My connection very good yesterday, 15GB file finish downloaded in 8 hours time. Hope everyday also like that.

BTW who on TM modem and Maxis router 7/24? I am the one and I realized my house electrical bill raised significantly. My home electrical bill every month average usage RM 150 (max 170), after installed Maxis FTTH, my bill became RM 250 immediately.
ryudell
post Aug 16 2012, 10:53 AM

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QUOTE(hongchai888 @ Aug 16 2012, 11:43 AM)
My connection very good yesterday, 15GB file finish downloaded in 8 hours time. Hope everyday also like that.

BTW who on TM modem and Maxis router 7/24? I am the one and I realized my house electrical bill raised significantly. My home electrical bill every month average usage RM 150 (max 170), after installed Maxis FTTH, my bill became RM 250 immediately.
*
mine normal..average 160
pisanq
post Aug 16 2012, 10:54 AM

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QUOTE(hongchai888 @ Aug 16 2012, 10:43 AM)
My connection very good yesterday, 15GB file finish downloaded in 8 hours time. Hope everyday also like that.

BTW who on TM modem and Maxis router 7/24? I am the one and I realized my house electrical bill raised significantly. My home electrical bill every month average usage RM 150 (max 170), after installed Maxis FTTH, my bill became RM 250 immediately.
*
I also switch ON 24/7 my Alcatel TM modem, Thomson Maxis router and my personal Acer laptop. My TNB bill always high.
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post Aug 16 2012, 10:55 AM

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QUOTE(hongchai888 @ Aug 16 2012, 10:43 AM)
My connection very good yesterday, 15GB file finish downloaded in 8 hours time. Hope everyday also like that.

BTW who on TM modem and Maxis router 7/24? I am the one and I realized my house electrical bill raised significantly. My home electrical bill every month average usage RM 150 (max 170), after installed Maxis FTTH, my bill became RM 250 immediately.
*
solar storm is hitting earth recently
so is super hot
maybe you had on aircon more often than usual
soulseeker6187
post Aug 16 2012, 11:28 AM

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Any idea what is multiscreen?
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post Aug 16 2012, 11:44 AM

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QUOTE(soulseeker6187 @ Aug 16 2012, 11:28 AM)
Any idea what is multiscreen?
*
Maxis’ IPTV platform offers a unique combination of catch-up TV from Tonton; Live TV time-shifting, PVR and remote PVR functionality; and multi-screen capability.

source : http://www.maxis.com.my/mmc/index.asp?fuse....view&recID=628
lionelzc
post Aug 16 2012, 12:01 PM

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Just installed the router today. rclxm9.gif

Not sure if new Thomson though. It's Thomson TG784n model

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IccyAsd
post Aug 16 2012, 12:02 PM

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TG784n is what we are all using
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post Aug 16 2012, 12:04 PM

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At least I don't have to wait till after Raya for the router.
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post Aug 16 2012, 01:33 PM

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QUOTE(darkangel7 @ Aug 16 2012, 09:10 AM)
yeah.. I agree.. you're never anonymous on forums... and now with the new evidence act Section 114A, the forum owners are going to hand over what information they have on you should "the others" come knocking on their doors..

user posted image
Image courtesy of PaulTan.org
*
I thought I heard the act has been cancelled from BFM due to overwhelming negative response?
peri peri
post Aug 16 2012, 01:52 PM

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QUOTE(neo1point3 @ Aug 15 2012, 03:48 PM)
TS add me to 10mbps user list smile.gif
*
got such list? shocking.gif

how to add in mine as well?


Added on August 16, 2012, 1:54 pmrequesting Maxis to change my faulty TM modem. seems like break down. no power lid even on/off numerous times. Called maxis numerous times. technical dept no reply.

This post has been edited by peri peri: Aug 16 2012, 01:54 PM
ericling
post Aug 16 2012, 02:04 PM

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Is it true that Maxis throttle the internet speed?
I am still waiting for installation.
I will be using Maxis to stream live football matches, download mediafire etc and browsing pages.
Will Maxis throttle those usage?
peri peri
post Aug 16 2012, 02:09 PM

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QUOTE(ericling @ Aug 16 2012, 02:04 PM)
Is it true that Maxis throttle the internet speed?
I am still waiting for installation.
I will be using Maxis to stream live football matches, download mediafire etc and browsing pages.
Will Maxis throttle those usage?
*
for streaming, direct download and browsing, thats the 10mpbs comes in.

for throttle the speed is more on torrent and p2p

no worry, u r good to go if u don torrent and p2p much
ScammedCustomer
post Aug 16 2012, 02:12 PM

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Gaming ping is back to normal, speed improved! Hopefully this will be the last of the bump in maxis internet connection
amil123
post Aug 16 2012, 02:26 PM

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my installation time 7 september 2.30pm
hope no problem with game ping
i play FPS game MW3 n Blackops 2 soon so ping is really important for me

im on high rise resident and im currentyly unifi vip5 user
what i read many people have problem on the thompson router

can i change the router to TPLINK TL-WR841ND that im using with my unifi right now?
TSronnie
post Aug 16 2012, 02:30 PM

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QUOTE(peri peri @ Aug 16 2012, 01:52 PM)
got such list?  shocking.gif

how to add in mine as well?


Added on August 16, 2012, 1:54 pmrequesting Maxis to change my faulty TM modem. seems like break down. no power lid even on/off numerous times. Called maxis numerous times. technical dept no reply.
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I've added you... those who want their name listed on the 1st post, can PM me or post here.
peri peri
post Aug 16 2012, 02:30 PM

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QUOTE(ronnie @ Aug 16 2012, 02:30 PM)
I've added you... those who want their name listed on the 1st post, can PM me or post here.
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TQ Sir
TSronnie
post Aug 16 2012, 02:31 PM

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QUOTE(ericling @ Aug 16 2012, 02:04 PM)
Is it true that Maxis throttle the internet speed?
I am still waiting for installation.
I will be using Maxis to stream live football matches, download mediafire etc and browsing pages.
Will Maxis throttle those usage?
*
Based on your usage, you would be happy to use Maxis Home Fibre 10Mbps
Mediafire downloads are really fast.
Streaming Youtube at 480p or 720p should be OK
khelben
post Aug 16 2012, 03:47 PM

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QUOTE(amil123 @ Aug 16 2012, 02:26 PM)
my installation time 7 september 2.30pm
hope no problem with game ping
i play FPS game MW3 n Blackops 2 soon so ping is really important for me

im on high rise resident and im currentyly unifi vip5 user
what i read many people have problem on the thompson router

can i change the router to TPLINK TL-WR841ND that im using with my unifi right now?
*
High rise residential has an impact on its speed?
fadzly
post Aug 16 2012, 03:48 PM

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what a jerk maxis forum cencored my post

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peri peri
post Aug 16 2012, 04:00 PM

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QUOTE(fadzly @ Aug 16 2012, 03:48 PM)
what a jerk maxis forum cencored my post

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correct me if im wrong, the 10mpbs thing is not referring for providing u a 10mpbs on viewing a youtube file. Is more like u having 3 pc sharing the same connection, those 3 pcs can view the youtube simultaneously at the server D/L speed. Even doing some torrenting behind also will not affected much.

My opinion is, 10mpbs connection can support many pc at once for great browsing experience. i believe malaysia undersea cable latency still capped at 1.2mb/s

Im torrenting with 2 pcs at once which still able reached 1.0mbs each for healthy seeds

just my 2 cents.
fadzly
post Aug 16 2012, 04:13 PM

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QUOTE(peri peri @ Aug 16 2012, 04:00 PM)
correct me if im wrong, the 10mpbs thing is not referring for providing u a 10mpbs on viewing a youtube file. Is more like u having 3 pc sharing the same connection, those 3 pcs can view the youtube simultaneously at the server D/L speed. Even doing some torrenting behind also will not affected much.

My opinion is, 10mpbs connection can support many pc at once for great browsing experience. i believe malaysia undersea cable latency still capped at 1.2mb/s 

Im torrenting with 2 pcs at once which still able reached 1.0mbs each for healthy seeds

just my 2 cents.
*
3 pc with same speed run paralel is call Bandwitdh.. 10mbps is speed

good for u u reached 1mb/secs.. torrent is diferent thing
amxpayne67
post Aug 16 2012, 04:17 PM

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Sir ronnie, could you make a list for other packages as well? it would be nice to all to know and share.
fadzly
post Aug 16 2012, 04:20 PM

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and latency and speed is 2 different things.. latency is the major problem faced by maxis home user.. its affecting online gaming.. downloading is the other thing.. if our cable can only accept 1.2MB/secs, then hows higher speed then.. what i noted from the TM unifi contractor, the fibre itself could actually serve 1000mbps... look at singapore.. they are now offering 100mbps!
Qavs
post Aug 16 2012, 05:20 PM

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Can anyone teach me how do I block a specific device from connecting to the router? I clicked into the settings, and I want to untick the "Allowed on WLAN" but couldn't untick. No respond.
janszmatt
post Aug 16 2012, 06:40 PM

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Ping for TF2 servers and DOTA2 still bad, basically anything out of malaysia is 200ms+

Tried pinging server in SG always 200~400ms sad.gif
amil123
post Aug 16 2012, 06:58 PM

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still got problem on the ping? waaaaa so scare leeeee
my installation on next month 7 september!!
AmericanPig
post Aug 16 2012, 07:28 PM

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baddddddddddddd ping when dota 2 and tf2..........
angelic-x
post Aug 16 2012, 07:42 PM

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QUOTE(AmericanPig @ Aug 16 2012, 07:28 PM)
baddddddddddddd ping when dota 2 and tf2..........
*
cannot play at all. 26x to 3xxms
ericling
post Aug 16 2012, 09:41 PM

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QUOTE(peri peri @ Aug 16 2012, 02:09 PM)
for streaming, direct download and browsing, thats the 10mpbs comes in.

for throttle the speed is more on torrent and p2p

no worry, u r good to go if u don torrent and p2p much
*
QUOTE(ronnie @ Aug 16 2012, 02:31 PM)
Based on your usage, you would be happy to use Maxis Home Fibre 10Mbps
Mediafire downloads are really fast.
Streaming Youtube at 480p or 720p should be OK
*
Watching live football matches online is also considered as p2p right?
Anyone have tried this before?
Torrent approximately how many % of the speed you will get after been throttled?
Memories_Fallen
post Aug 16 2012, 09:52 PM

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Maxis quite lousy i had to say..my home broadband last time 20mb..not ahh..5 only...so louyaaa

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post Aug 16 2012, 10:23 PM

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QUOTE(Memories_Fallen @ Aug 16 2012, 09:52 PM)
Maxis quite lousy i had to say..my home broadband last time 20mb..not ahh..5 only...so louyaaa
*
Speedtest results?
TSronnie
post Aug 16 2012, 10:37 PM

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My Thomson TG784n gave me a self-restart on its own... is it a sign it's dying soon ?
TSronnie
post Aug 16 2012, 10:50 PM

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This evening I noticed something strange... I'm getting the same Public IP each time I reconnect eInternet on Thomson. Usually I will get different IP (expected behaviour) when re-connect.
duckaton
post Aug 17 2012, 12:19 AM

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QUOTE(ronnie @ Aug 16 2012, 10:50 PM)
This evening I noticed something strange... I'm getting the same Public IP each time I reconnect eInternet on Thomson. Usually I will get different IP (expected behaviour) when re-connect.
*
good la if like that,
free fixed ip, can host server edi.
aerobowl
post Aug 17 2012, 08:25 AM

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guess soon im gonna make video on how maxis FTTH mylaunchpad hijack our browser URL and post into youtube and promote the video

seriously is ridiculous we allow mylaunchpad todo this on us for solong
jasondell
post Aug 17 2012, 10:20 AM

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Package Subscribed : EXPIRED Home Broadband 10Mbps ????
TSronnie
post Aug 17 2012, 10:48 AM

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QUOTE(jasondell @ Aug 17 2012, 10:20 AM)
Package Subscribed : EXPIRED Home Broadband 10Mbps ????
*
That was reported earlier.... I guess it's to mean the RM118 is no longer valid package to select.
khelben
post Aug 17 2012, 01:17 PM

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QUOTE(aerobowl @ Aug 17 2012, 08:25 AM)
guess soon im gonna make video on how maxis FTTH mylaunchpad hijack our browser URL and post into youtube and promote the video

seriously is ridiculous we allow mylaunchpad todo this on us for solong
*
Have you tried MCMC/skmm?
jerryhean
post Aug 17 2012, 03:40 PM

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QUOTE(ronnie @ Aug 16 2012, 02:30 PM)
I've added you... those who want their name listed on the 1st post, can PM me or post here.
*
Me ! icon_rolleyes.gif


Added on August 17, 2012, 3:49 pm
QUOTE(ronnie @ Aug 17 2012, 10:48 AM)
That was reported earlier.... I guess it's to mean the RM118 is no longer valid package to select.
*
Quota start liao kah?


Package: Volume Quota: Bill Cycle Date:

Expired - Home Broadband 10Mbps 100GB 17-Aug-2012


This post has been edited by jerryhean: Aug 17 2012, 03:49 PM
abhipraaya
post Aug 17 2012, 03:50 PM

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mylaunchpad never hijacked my browser, it's still the same home page i set before I installed maxis fiber.

Is CLI (Caller Line Identification ) working? Whenever someone calls me, the number doesn't appear on the phone.
jerryhean
post Aug 17 2012, 03:51 PM

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QUOTE(abhipraaya @ Aug 17 2012, 03:50 PM)
mylaunchpad never hijacked my browser, it's still the same home page i set before I installed maxis fiber.

Is CLI (Caller Line Identification ) working? Whenever someone calls me, the number doesn't appear on the phone.
*
CLI works fine for me
TSronnie
post Aug 17 2012, 05:39 PM

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QUOTE(abhipraaya @ Aug 17 2012, 03:50 PM)
mylaunchpad never hijacked my browser, it's still the same home page i set before I installed maxis fiber.
I will hijack randomly.... when I click on any new link.
swimming
post Aug 17 2012, 10:58 PM

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my internet was down (ppp failed, public-ip) from approx 9:40pm to 10:50pm.
maxis said it was public-ip and upgrading.. could take 24hr. hmm...


Added on August 17, 2012, 11:09 pm
QUOTE(ronnie @ Aug 17 2012, 05:39 PM)
I will hijack randomly.... when I click on any new link.
*
according to maxis, how mylaunchpad work is, everytime re-connect internet or ip changes, mylaunchpad will try to show once when open new address or click google search result.
somehow i don FEEL 100% true... but seems getting less of it compared to last time.

This post has been edited by swimming: Aug 17 2012, 11:13 PM
danieltay
post Aug 17 2012, 11:44 PM

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P1 is offering an alternative to maxis ftth and unfi(for those with valid business registration documents) :-
P1 Biz Fiber

5mbps for rm99 and 20mbps for rm199

i may soon switch if no improvement on this maxshit ftth(ell)

5mbps is good enough for me... asides from saving of rm19 per month, rm228 for a year and rm456 for 24 months... why not?

anyone with experience on p1 OnePlan Fiber(for consumer)?

This post has been edited by danieltay: Aug 17 2012, 11:54 PM
neo1point3
post Aug 18 2012, 01:18 AM

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Update on my FTTH

Ping for online game still super high..local 300ms..overseas 400ms
Youtube smooth, HD without lag thumbup.gif
Browsing speed consider normal
P2P and torrent full speed @ 1200kbps biggrin.gif
absolut
post Aug 18 2012, 02:10 AM

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Be careful how you quote speeds.

1.82 MBps = 14.56 Mbps
[attachmentid=3005333]
ericling
post Aug 18 2012, 08:42 AM

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Anyone here tried watching online football matches using Maxis fibre?
Is it really smooth as it is advertise on the TV?
Football fans anyone? smile.gif Epl starting soon btw! rclxms.gif

This post has been edited by ericling: Aug 18 2012, 08:42 AM
TSronnie
post Aug 18 2012, 09:03 AM

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QUOTE(ericling @ Aug 18 2012, 08:42 AM)
Anyone here tried watching online football matches using Maxis fibre?
Is it really smooth as it is advertise on the TV?
Football fans anyone? smile.gif Epl starting soon btw!  rclxms.gif
*
Any recommended site to test ?
hongchai888
post Aug 18 2012, 09:53 AM

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Very smooth, I watch all the EPL team friendly match without lag. Already cut My Esok to save some penny.

Happy with Maxis service so far as I am not gamer


lucaswjk
post Aug 18 2012, 09:58 AM

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QUOTE(ronnie @ Aug 18 2012, 09:03 AM)
Any recommended site to test ?
*
pm me the site too, blush.gif
pls no to chinese site... shakehead.gif
khelben
post Aug 18 2012, 10:10 AM

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QUOTE(ericling @ Aug 18 2012, 08:42 AM)
Anyone here tried watching online football matches using Maxis fibre?
Is it really smooth as it is advertise on the TV?
Football fans anyone? smile.gif Epl starting soon btw!  rclxms.gif
*
Would like the links to test out my bandwidth wink.gif
Cold|Drawn
post Aug 18 2012, 11:06 AM

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The 10Mbps speed, is the speed consistent (about 85-90% of the promised speed?)

Do I need to change my phone number if I were to switch from Streamyx to Maxis?

If I apply for Maxis FTTH public IP, will it incur more cost?

Previously I has a friend who registered for the RM99/month package but he waited for 2 months and there is no installer who even came to the premise to lay the fibre cables. He called to the center numerous times and finally got a reply from them.

They state that Maxis is currently outsourcing some of the installation jobs to TM Unifi contractors. So sometimes they have no control over the schedule.

Besides, the service staff also mentioned that Maxis do not have enough routers.

So, how long did it actually take you guys to actually have the broadband deployed?




vicng93
post Aug 18 2012, 11:37 AM

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Hey guys... any idea on how to fix the frequent disconnection problem with the maxis router? yawn.gif
TSronnie
post Aug 18 2012, 11:44 AM

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QUOTE(Cold|Drawn @ Aug 18 2012, 11:06 AM)
The 10Mbps speed, is the speed consistent (about 85-90% of the promised speed?)

Do I need to change my phone number if I were to switch from Streamyx to Maxis?

If I apply for Maxis FTTH public IP, will it incur more cost?

Previously I has a friend who registered for the RM99/month package but he waited for 2 months and there is no installer who even came to the premise to lay the fibre cables. He called to the center numerous times and finally got a reply from them.

They state that Maxis is currently outsourcing some of the installation jobs to TM Unifi contractors. So sometimes they have no control over the schedule.

Besides, the service staff also mentioned that Maxis do not have enough routers.

So, how long did it actually take you guys to actually have the broadband deployed?
*
1. The speed is consistent at 10Mbps for direct downloads.
2. Maxis will provide another landline number. You can choose to cancel the TM phone number.
3. No extra cost for Public IP. It's not static Public IP address.
4. Due to high subscriber, Maxis is unable to cope currently.
Cold|Drawn
post Aug 18 2012, 11:56 AM

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QUOTE(ronnie @ Aug 18 2012, 11:44 AM)
1. The speed is consistent at 10Mbps for direct downloads.
2. Maxis will provide another landline number. You can choose to cancel the TM phone number.
3. No extra cost for Public IP. It's not static Public IP address.
4. Due to high subscriber, Maxis is unable to cope currently.
*
Hi, thanks for the prompt reply. Appreciate it very much.

the one or two months delay is okay for me if they come as per the stated date, I scared later they mention one date dy, then in the end never come. Then I would have wasted my leave for that. sad.gif

This post has been edited by Cold|Drawn: Aug 18 2012, 11:56 AM
hongchai888
post Aug 18 2012, 12:01 PM

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QUOTE(Cold|Drawn @ Aug 18 2012, 11:56 AM)
Hi, thanks for the prompt reply. Appreciate it very much.

the one or two months delay is okay for me if they come as per the stated date, I scared later they mention one date dy, then in the end never come. Then I would have wasted my leave for that. sad.gif
*
Normally Maxis will call you few days before the appointment. You will also receive a sms a day before to reconfirm the appointment.

layzieboy
post Aug 18 2012, 12:30 PM

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is it only me or did browsing speed ( no failed loads) have improved?
dota 2 ping still high though at 280ms...
hopefully ping can be back to regular 60-90ms..
InSplre
post Aug 18 2012, 12:39 PM

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a lot ppl balik kampung, so internet less user, maybe
Cold|Drawn
post Aug 18 2012, 01:02 PM

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QUOTE(hongchai888 @ Aug 18 2012, 12:01 PM)
Normally Maxis will call you few days before the appointment. You will also receive a sms a day before to reconfirm the appointment.
*
Problem is, my friend's home he confirmed the date and time with the installer but still the installer flew his plane.
danieltay
post Aug 18 2012, 01:58 PM

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QUOTE(neo1point3 @ Aug 18 2012, 01:18 AM)
Update on my FTTH

Ping for online game still super high..local 300ms..overseas 400ms
Youtube smooth, HD without lag  thumbup.gif
Browsing speed consider normal
P2P and torrent full speed @ 1200kbps  biggrin.gif
*
you know why? bcoz currently not peak period, many balik kampung already

u need to test during peak period

anyway, be happy for a week or so b4 going back to hell


Added on August 18, 2012, 2:23 pm
QUOTE(hongchai888 @ Aug 18 2012, 09:53 AM)
Very smooth, I watch all the EPL team friendly match without lag. Already cut My Esok to save some penny.

Happy with Maxis service so far as I am not gamer
*
friendly ok lah, not many watching... this week maybe no problem bcoz all balik raya

starting next week u'll have to sambung balik... haha


Added on August 18, 2012, 2:31 pm
QUOTE(layzieboy @ Aug 18 2012, 12:30 PM)
is it only me or did browsing speed ( no failed loads) have improved?
dota 2 ping still high though at 280ms...
hopefully ping can be back to regular 60-90ms..
*
browsing speed has somehow improved... what sites you normally visit? can help u to test it out on my end

but the browsing is not as smooth though... if you go to thestar.com.my, it'll take some times to finish loading... and if you go overseas site like soccernet.com, you'll see like a slideshow, with the top images appear slowly before the content at the bottom apeear

we're talking about off period now, if peak period, sure die lah like that

honestly, i've not seen any isp as bad as maxis, dun even know how to configure their server for browsing

it's criminal to offer a 10mbps speed with browsing experience worst than 512kbps! this statement alone is enough to sentence maxis ftth guilty without verdict.

This post has been edited by danieltay: Aug 18 2012, 02:31 PM
ericling
post Aug 18 2012, 03:00 PM

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QUOTE(ronnie @ Aug 18 2012, 09:03 AM)
Any recommended site to test ?
*
QUOTE(lucaswjk @ Aug 18 2012, 09:58 AM)
pm me the site too,  blush.gif
pls no to chinese site...  shakehead.gif
*
QUOTE(khelben @ Aug 18 2012, 10:10 AM)
Would like the links to test out my bandwidth wink.gif
*
Today epl start, later around 9pm I post the streaming links here kay icon_rolleyes.gif
QUOTE(hongchai888 @ Aug 18 2012, 09:53 AM)
Very smooth, I watch all the EPL team friendly match without lag. Already cut My Esok to save some penny.

Happy with Maxis service so far as I am not gamer
*
Cool, just as what I wanted! rclxms.gif I am not a gamer but a mass downloader. Stream football matches every week too. What is My Esok? ohmy.gif


Added on August 18, 2012, 3:04 pmStupid Maxis I called them they keep on saying pending, I registered on the last day of 118 offer, still haven't got my installation. Anyone from here registered on the same date too?

This post has been edited by ericling: Aug 18 2012, 03:05 PM
hongchai888
post Aug 18 2012, 03:31 PM

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QUOTE(ericling @ Aug 18 2012, 03:00 PM)
Today epl start, later around 9pm I post the streaming links here kay  icon_rolleyes.gif

Cool, just as what I wanted! rclxms.gif  I am not a gamer but a mass downloader. Stream football matches every week too. What is My Esok?  ohmy.gif


Added on August 18, 2012, 3:04 pmStupid Maxis I called them they keep on saying pending, I registered on the last day of 118 offer, still haven't got my installation. Anyone from here registered on the same date too?
*
Means Astro sweat.gif Connect HDMI with my Notebook and LCD to Watch in HD clarity thumbup.gif
duckaton
post Aug 18 2012, 03:41 PM

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QUOTE(danieltay @ Aug 17 2012, 11:44 PM)
P1 is offering an alternative to maxis ftth and unfi(for those with valid business registration documents) :-
P1 Biz Fiber

5mbps for rm99 and 20mbps for rm199

i may soon switch if no improvement on this maxshit ftth(ell)

5mbps is good enough for me... asides from saving of rm19 per month, rm228 for a year and rm456 for 24 months... why not?

anyone with experience on p1 OnePlan Fiber(for consumer)?
*
I cancelled maxis before installation due 7th August.
Scared of so many maxis problems.

I jumped on the P1 bandwagon.
registered interest P1 site, agent call me one day after that.
registered via email yesterday.

I reckon NOTHING will be worse than maxis.
swimming
post Aug 18 2012, 04:03 PM

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QUOTE(vicng93 @ Aug 18 2012, 11:37 AM)
Hey guys... any idea on how to fix the frequent disconnection problem with the maxis router? yawn.gif
*
i'm facing this ~10 times /day (am using public ip, latest software).
has been quite some times already since maxis technician said monitoring my account, still no improvement so far.

to ease thing, i wrote a program to automate checking and reconnecting.
dc is really annoying when playing online game.
aerobowl
post Aug 18 2012, 04:13 PM

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QUOTE(vicng93 @ Aug 18 2012, 11:37 AM)
Hey guys... any idea on how to fix the frequent disconnection problem with the maxis router? yawn.gif
*
i dont think the dc issue is router problem but rather is maxis network issue

and what worry me is the dc issue maybe "known" issue for maxis
probably maxis know exactly where the problem but maxis decide not to fix it as the "cost" to fix is just too big
danieltay
post Aug 18 2012, 04:41 PM

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QUOTE(duckaton @ Aug 18 2012, 03:41 PM)
I cancelled maxis before installation due 7th August.
Scared of so many maxis problems.

I jumped on the P1 bandwagon.
registered interest P1 site, agent call me one day after that.
registered via email yesterday.

I reckon NOTHING will be worse than maxis.
*
so u r going for which P1 plan?

pls keep us updated after ur installation on the performance... interested to switch for a peaceful life

but for ur info, if u r massive users, they may implement fup as per the faq
duckaton
post Aug 18 2012, 04:48 PM

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QUOTE(danieltay @ Aug 18 2012, 04:41 PM)
so u r going for which P1 plan?

pls keep us updated after ur installation on the performance... interested to switch for a peaceful life

but for ur info, if u r massive users, they may implement fup as per the faq
*
5mb FiberBiz RM99.00 promo, need business registration to apply
but agent say personal also can apply, dunno bout that.

stated clearly no quota
http://p1.com.my/forbizfiber/plans.aspx

FUP is not a concern for me.
maxis/unifi also say got FUP, streamyx say no FUP but torrent is throttled

hopefully P1 goes well,
my 1mb streamyx has been VERY STABLE for years now,
but this package is cheaper and faster

maxis set the benchmark for the worst.
nothing can be worst than them.

This post has been edited by duckaton: Aug 18 2012, 04:52 PM
danieltay
post Aug 18 2012, 04:54 PM

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QUOTE(duckaton @ Aug 18 2012, 04:48 PM)
5mb FiberBiz RM99.00 promo, need business registration to apply
but agent say personal also can apply, dunno bout that.

stated clearly no quota
http://p1.com.my/forbizfiber/plans.aspx

FUP is not a concern for me.
maxis/unifi also say got FUP, streamyx say no FUP but torrent is throttled

hopefully P1 goes well,
my 1mb streamyx has been VERY STABLE for years now,
but this package is cheaper and faster

maxis set the benchmark for the worst.
nothing can be worst than them.
*
Excerpt from P1 FAQ
"Is there a Fair Usage Policy?
Yes. To ensure the quality of our service, all our plans are subjected to the Fair Usage Policy. P1 reserves the right to enforce the Fair Usage Policy on users who exceed their allocated monthly quota."

But not sure what is the allocated monthly quota if implemented, that could be the catch... for unifi vip5 is 60gb

This post has been edited by danieltay: Aug 18 2012, 05:01 PM
duckaton
post Aug 18 2012, 05:03 PM

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QUOTE(danieltay @ Aug 18 2012, 04:54 PM)
Excerpt from P1 FAQ
"Is there a Fair Usage Policy?
Yes. To ensure the quality of our service, all our plans are subjected to the Fair Usage Policy. P1 reserves the right to enforce the Fair Usage Policy on users who exceed their allocated monthly quota."

But no sure what is the allocated monthly quota if implemented, that could be the catch... for unifi vip5 is 60gb
*
stated unlimited quota on their promo website
but FAQ there is a FUP

I will ask them for a black and white.

however that goes, it benefits the customers.
it is a valid argument to terminate the contract without penalty
in the case P1 not satisfactory.

zamanjaafar
post Aug 18 2012, 05:22 PM

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Attached Image

Maxis Home Fibre 10mbps package, installed 29 June 2012

The latency to singapore servers was previously 15-40

Now its unplayable
ericling
post Aug 18 2012, 09:58 PM

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Hey guys!Here's the streaming link:
http://atdhe.tw/watch.php?id=380534

Anyone please try it and tell me the result.
I am on 1mb streamyx and it's still going ok. Would like to see Maxis performance. thank you!
amxpayne67
post Aug 18 2012, 10:12 PM

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Finally my upgrade to 10mbps! Sir ronnie add me to the 10mbps user list!
user posted image

This post has been edited by amxpayne67: Aug 18 2012, 10:13 PM
hongchai888
post Aug 18 2012, 10:13 PM

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No English link? Try Sopcast, HD some more. BTW smooth like water
ericling
post Aug 18 2012, 10:26 PM

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QUOTE(hongchai888 @ Aug 18 2012, 10:13 PM)
No English link? Try Sopcast, HD some more. BTW smooth like water
*
Where to find links for sopcast stream? I forgot already.
XeactorZ
post Aug 18 2012, 10:49 PM

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is it register this maxis home fiber need to cut home number (tm line) @@
hongchai888
post Aug 18 2012, 10:56 PM

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QUOTE(ericling @ Aug 18 2012, 10:26 PM)
Where to find links for sopcast stream? I forgot already.
*
PM me after you installed Maxis FTTH. I doubt your line could load Sopcast flawlessly. Whereby Maxis FTTH could always make it stop at 100%

wr6969
post Aug 18 2012, 11:29 PM

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QUOTE(hongchai888 @ Aug 18 2012, 10:56 PM)
PM me after you installed Maxis FTTH. I doubt your line could load Sopcast flawlessly. Whereby Maxis FTTH could always make it stop at 100%
*
Wow. Mine stops at around 80 when I watch the HD channel cry.gif And I'm not doing anything else on the line cry.gif
IccyAsd
post Aug 18 2012, 11:53 PM

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wtf since 9pm until now i dc 4 times already!

edit:- 5th time & counting...

This post has been edited by IccyAsd: Aug 19 2012, 12:14 AM
TSronnie
post Aug 19 2012, 12:36 AM

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QUOTE(Cold|Drawn @ Aug 18 2012, 01:02 PM)
Problem is, my friend's home he confirmed the date and time with the installer but still the installer flew his plane.
*
You friend is *ss-luck doesn't mean you will be the same.
TSronnie
post Aug 19 2012, 12:38 AM

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QUOTE(XeactorZ @ Aug 18 2012, 10:49 PM)
is it register this maxis home fiber need to cut home number (tm line) @@
*
If you live in landed house, you can keep TM number.
If you live in condo/apartment, you cannot keep TM number
danieltay
post Aug 19 2012, 12:39 AM

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QUOTE(ericling @ Aug 18 2012, 09:58 PM)
Hey guys!Here's the streaming link:
http://atdhe.tw/watch.php?id=380534

Anyone please try it and tell me the result.
I am on 1mb streamyx and it's still going ok. Would like to see Maxis performance. thank you!
*
try watching newcastle vs tottenham... not smooth... get stuck every now and then... perhaps my previous streamyx 1mbps is better... hopeless lah this maxis ftth

this is not very popular, red hot game... imagine the speed when top 4 meeting, die leh!
SUSweyyt
post Aug 19 2012, 12:45 AM

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QUOTE(zamanjaafar @ Aug 18 2012, 05:22 PM)
Attached Image

Maxis Home Fibre 10mbps package, installed 29 June 2012

The latency to singapore servers was previously 15-40

Now its unplayable
*
Yeah, it is damn frustrating. Now ping like 300 above vmad.gif
clawhammer
post Aug 19 2012, 03:53 AM

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My latency in G-arena seems to be ok today smile.gif It's 0-30ms to most hosts. I haven't tried BF3 as yet.
pisanq
post Aug 19 2012, 07:07 AM

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QUOTE(pisanq @ Aug 13 2012, 05:50 AM)
My eInternet connection uptime reach new record, previously 1day 19hours. Now:
user posted image
Hopefully can reach 2days (at 8:20am today) before it auto renew public IP rclxms.gif
p/s: data transferred already reaching 145GB within 48hours, how would quota 100GB/mo will be enough soon lol
*
My new internet uptime record (eInternet) is 2 days 1 second before DHCP renew my public IP
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QUOTE(ericling @ Aug 18 2012, 09:58 PM)
Hey guys!Here's the streaming link:
http://atdhe.tw/watch.php?id=380534

Anyone please try it and tell me the result.
I am on 1mb streamyx and it's still going ok. Would like to see Maxis performance. thank you!
*
I can watch online video streaming from atdhe.tw and sopcast without any sluggish, very smooth even on HD video from sopcast.
ericling
post Aug 19 2012, 09:38 AM

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It seems like everything is different from every users. A bit worrying.
But since I am a heavy downloader(around 1GB per day), still think Maxis is the best budget for me.
Just wondering,do you guys use the same hardware? (routers,modem etc)

This post has been edited by ericling: Aug 19 2012, 09:39 AM
IccyAsd
post Aug 19 2012, 09:49 AM

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@pisanq so you are still facing frequent disconnection but yr best result is 2 days? i have been trying alot of combination to see if it helps, i find that turning off the phone service for me would last longer (1day 22hours).

Now im trying with public ip, turned on standard firewall, time server on, phone on but with Web Browsing Interception disable, if it still doesnt last me longer im going to try private IP.

@ericling we are all using the same router Thomson TG784n (from maxis), as for the modem it depends on TM side. i dont think there is any issue with the fibre modem because they are used for unifi as well, what we are facing is mostly maxis server problem or the dang Thomson TG784n router.

Last time TG784n router is supply with 6mb maxis home fibre, 10mb user is suppose to get TG799n due to the promotion they had to use the cheaper device, so i was thinking if its because TG784n is not capable in handling 10m line?
pisanq
post Aug 19 2012, 11:56 AM

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QUOTE(IccyAsd @ Aug 19 2012, 09:49 AM)
@pisanq so you are still facing frequent disconnection but yr best result is 2 days? i have been trying alot of combination to see if it helps, i find that turning off the phone service for me would last longer (1day 22hours).

Now im trying with public ip, turned on standard firewall, time server on, phone on but with Web Browsing Interception disable, if it still doesnt last me longer im going to try private IP.
I realize sometime I can't browse/ping to internet even my eInternet connection still shows connected. The connection automagically resume like normal again after a few minutes. My public IP didn't change at all. Even my connection uptime shows 2 days, the unavailability of the connection to the internet still there for a few times a day.

My setting summary: (mostly default setting)
- public ip on landed house, alcatel TM modem and default Thomson maxis router
- firewall disabled
- telephony enable for Phone 1 only
- dynamic dns enable
- game & application sharing (port forwarding/nat) got 2 entry with upnp disable
- web browsing interception automatic
- content sharing enable with ftp disabled
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iZuDeeN
post Aug 19 2012, 12:28 PM

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the random disconnect, session hang is on MAXIS NETWORK side, not on the router...

apparently it only affect the PUBLIC IP users, those with PRIVATE IP either dont have this issue or very less

I was informed the rectification process is within MAXIS & TM and only going to resolved early Sept 2012

Since I've faced this prob from Day 1 of installation in June , Im no longer tolerating the wait.. I've made official complaint to SKMM
peri peri
post Aug 19 2012, 01:16 PM

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all the while i having a faulty tm modem with me. only managed to replace after 3 days no internet usage. been calling maxis for 10 times in 3 days only get the job done. if dont follow up, they intend to replace to me after raya by giving NONSENSE reason such as, "u know kerja TM lah", "u know now almost raya lah" and etc. I "F" them says ur protocol to attend breakdown is to be resolve with 24 hours to 48 hours only. They only managed get in done in 60 hours.


Memories_Fallen
post Aug 19 2012, 01:31 PM

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why is my upload speed always higher than my download ya?


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XeactorZ
post Aug 19 2012, 09:58 PM

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QUOTE(ronnie @ Aug 19 2012, 12:38 AM)
If you live in landed house, you can keep TM number.
If you live in condo/apartment, you cannot keep TM number
*
phew luckily I live in landed house
but from what Maxis told me in twitter, they said need cut TM home number ==
danieltay
post Aug 19 2012, 11:02 PM

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I am using streamyx at my relative house, the browsing experience is definitely better than my maxshit ftth

What kind of ISP offering 10mbps but browsing worst than 512kbps?

Not only that, I try downloading movie from pps on my iPad, streamyx faster than maxshit ftth! Speechless...

This post has been edited by danieltay: Aug 19 2012, 11:10 PM
pingy_ping
post Aug 19 2012, 11:40 PM

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using thomson or custom router also cant connect now...what happened!? grrr...
lionelzc
post Aug 19 2012, 11:44 PM

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QUOTE
FIREWALL replay check (1 of 5): Protocol: ICMP Src ip: 61.14.187.210 Dst ip: 10.106.104.177 Type: Destination Unreachable Code: Port Unreacheable


QUOTE
FIREWALL icmp check (1 of 2): Protocol: ICMP Src ip: 84.156.67.65 Dst ip: 10.106.104.177 Type: Destination Unreachable Code: Communication Administratively Prohibited


Found this in the event log.

Is this a cause for concern or just the firewall blocking access to hackers?

This post has been edited by lionelzc: Aug 19 2012, 11:45 PM
SUSautoman5891
post Aug 20 2012, 12:39 AM

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QUOTE(pingy_ping @ Aug 19 2012, 11:40 PM)
using thomson or custom router also cant connect now...what happened!? grrr...
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My Maxis something wrong too. Now using streamyx.
IccyAsd
post Aug 20 2012, 02:18 AM

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QUOTE(lionelzc @ Aug 19 2012, 11:44 PM)
Found this in the event log.

Is this a cause for concern or just the firewall blocking access to hackers?
*
the problem is by default all our router has firewall disable, where did this log came from ? its not only this, there is alot more error going in the event log.
lionelzc
post Aug 20 2012, 02:25 AM

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QUOTE(IccyAsd @ Aug 20 2012, 02:18 AM)
the problem is by default all our router has firewall disable, where did this log came from ? its not only this, there is alot more error going in the event log.
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Yeah. There's more....

» Click to show Spoiler - click again to hide... «

radiikal
post Aug 20 2012, 02:59 AM

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after i read through this thread, i have to agree that Maxis had set the benchmark of terrible service...
i switched to Maxis bearing the reason that if i can get 50% of the 10mbps, i still save quite a lot compared to unifi...
who would have thought that i'm getting frequent disconnection, speed at at avg at 3mbps, router hung for no reasons, losing wifi signal, manually reset the router avg once every single day since my installation.
and don't even let me start on the VOIP service. can't make or receive call most of the time, delay response...one funny incident is that my mom called me at my maxis home line, she can't get through, so she used the same phone to call my mobile, WHILE i was talking to her on her mobile, my maxis home line telephone rang and it was showing my mom's mobile number! according to my mom she called me approximately 3 minutes ago and can't get me and the phone started ringing 3 min after my mom hang up! WTF!
call maxis many times and usually put on hold for at least 15 min...i complaint abt this issue many times and it still couldn't be solved!
THIS IS THE WORST EVER EXPERIENCE FOR ME...when u think TM sux, think again! CUZ MAXIS HAD TAKEN THE CROWN OF WORST ISP IN MALAYSIA!
HOW DO I ASK THEM TO DISCONNECT THE ACCOUNT WITHOUT CHARGING ME PENALTY?

MAXIS, SCREW U!
polarzbearz
post Aug 20 2012, 08:12 AM

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This is getting pretty bad. Every day disconnect at least once / twice (router shows connected but dns server cannot be reached, likely Maxis server problem, need manual disconnect & reconnect to solve), I still can bear with it a little. But it's very troublesome.

Then from yesterday 10pm, cannot connect (authentication failed) until now, frigging 10 hours downtime).

That's it. I'm at my limit. Gotta compile some screen shots over a week, and one shot complain to SKMM/MCMC.
Isky
post Aug 20 2012, 08:47 AM

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QUOTE(radiikal @ Aug 20 2012, 02:59 AM)
THIS IS THE WORST EVER EXPERIENCE FOR ME...when u think TM sux, think again! CUZ MAXIS HAD TAKEN THE CROWN OF WORST ISP IN MALAYSIA!
HOW DO I ASK THEM TO DISCONNECT THE ACCOUNT WITHOUT CHARGING ME PENALTY?

MAXIS, SCREW U!
*
Ouch! Who would have thought that after all those years of b****ing about Streamyx that we'd get to this stage? From screamyx / suckmyx to Maxshit...sigh...

My question is...where are all the Maxis guys on the forum? They were pretty active during the promotion period, answering questions and taking registrations. Now that all these issues are cropping up, where have they gone?
paultantk
post Aug 20 2012, 10:31 AM

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QUOTE(IccyAsd @ Aug 19 2012, 09:49 AM)
@pisanq so you are still facing frequent disconnection but yr best result is 2 days? i have been trying alot of combination to see if it helps, i find that turning off the phone service for me would last longer (1day 22hours).

Now im trying with public ip, turned on standard firewall, time server on, phone on but with Web Browsing Interception disable, if it still doesnt last me longer im going to try private IP.

@ericling we are all using the same router Thomson TG784n (from maxis), as for the modem it depends on TM side. i dont think there is any issue with the fibre modem because they are used for unifi as well, what we are facing is mostly maxis server problem or the dang Thomson TG784n router.

Last time TG784n router is supply with 6mb maxis home fibre, 10mb user is suppose to get TG799n due to the promotion they had to use the cheaper device, so i was thinking if its because TG784n is not capable in handling 10m line?
*
Maxis gives tg784n for business lines. So it is more than capable. Its used in my 32mbps line with no issues.
janszmatt
post Aug 20 2012, 11:46 AM

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Am i the only one without speed and connection problems with maxis? So far, browsing and downloading (both torrent and direct dl) is at max speed.

My only complain is the ping when playing MMOs
IccyAsd
post Aug 20 2012, 11:49 AM

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QUOTE(paultantk @ Aug 20 2012, 10:31 AM)
Maxis gives tg784n for business lines. So it is more than capable. Its used in my 32mbps line with no issues.
*
My info was given by my friend that had subscribe 6mb package when they first launch, he asked the technical guy what if he wanted to upgrade to 10mb/20mb/30mb in future? it was replied that TG784n couldnt handle that it is compulsory to change to TG799n. so hence im still thinking if the tech guy is just bullshitting him
truecolor
post Aug 20 2012, 11:56 AM

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cant connect to my maxis fibre now...no internet connection..any1 else? =(
TSronnie
post Aug 20 2012, 12:00 PM

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QUOTE(truecolor @ Aug 20 2012, 11:56 AM)
cant connect to my maxis fibre now...no internet connection..any1 else? =(
*
Happily using currently.... rclxms.gif drool.gif

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truecolor
post Aug 20 2012, 12:11 PM

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in my router..it shows that eInternet and mInternet both disconnected..wat the hell problem is maxis having now!?
IccyAsd
post Aug 20 2012, 12:18 PM

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is our IP assign based on location/area? my IP starts from 14.192.236.*** from Subang Jaya, currently no problem connecting or surfing


Added on August 20, 2012, 12:19 pm
QUOTE(truecolor @ Aug 20 2012, 12:11 PM)
in my router..it shows that eInternet and mInternet both disconnected..wat the hell problem is maxis having now!?
*
what does your log says when u click on connect?

This post has been edited by IccyAsd: Aug 20 2012, 12:19 PM
truecolor
post Aug 20 2012, 12:20 PM

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mine is in taman tun area..is it only taman tun?
dRLurve
post Aug 20 2012, 01:09 PM

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Sorry if i am asking the repeated question, i have subcribed maxis 10MB FTTH and requested a public IP. The public IP is not fixed (static) also? It just for port forwarding purpose?
paultantk
post Aug 20 2012, 01:30 PM

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QUOTE(IccyAsd @ Aug 20 2012, 11:49 AM)
My info was given by my friend that had subscribe 6mb package when they first launch, he asked the technical guy what if he wanted to upgrade to 10mb/20mb/30mb in future? it was replied that TG784n couldnt handle that it is compulsory to change to TG799n. so hence im still thinking if the tech guy is just bullshitting him
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Technical guy is just bullshitting him
Memories_Fallen
post Aug 20 2012, 03:04 PM

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QUOTE(dRLurve @ Aug 20 2012, 01:09 PM)
Sorry if i am asking the repeated question, i have subcribed maxis 10MB FTTH and requested a public IP. The public IP is not fixed (static) also? It just for port forwarding purpose?
*
WALIO! your signature you use maxis? u pay how much per month? Thx ya

This post has been edited by Memories_Fallen: Aug 20 2012, 03:05 PM
bsa12
post Aug 20 2012, 05:46 PM

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QUOTE(XeactorZ @ Aug 19 2012, 09:58 PM)
phew luckily I live in landed house
but from what Maxis told me in twitter, they said need cut TM home number ==
*
I am using Maxis FTTH, and still keeping TM fixed line phone no. I am in landed property
polarzbearz
post Aug 20 2012, 09:07 PM

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Internet still down since yesterday. Anyone else facing this problem now?

Error message received is authentication failed.
AmericanPig
post Aug 20 2012, 09:19 PM

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QUOTE(polarzbearz @ Aug 20 2012, 10:07 PM)
Internet still down since yesterday. Anyone else facing this problem now?

Error message received is authentication failed.
*
same.cant connect to internet.
polarzbearz
post Aug 20 2012, 09:50 PM

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QUOTE(AmericanPig @ Aug 20 2012, 09:19 PM)
same.cant connect to internet.
*
Are you on public IP?

According to the operator this happens when TM upgrades their infrastructure, causing conflict to us (mainly public IP users) and get Authentication Failed error message.

They tweaked around and told me it will work now, after 20minutes its still not working. So I tried to change @public to @home and it works.. but still.. my public IP vmad.gif

Anyway, I tried to switch to @home prior to calling Maxis, and with no luck as well.

This post has been edited by polarzbearz: Aug 20 2012, 09:59 PM
XeactorZ
post Aug 20 2012, 10:12 PM

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QUOTE(bsa12 @ Aug 20 2012, 05:46 PM)
I am using Maxis FTTH, and still keeping TM fixed line phone no. I am in landed property
*
wow so good
that how to call maxis number or maxis home number for free o.O ?
IccyAsd
post Aug 20 2012, 10:51 PM

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well so far i have not have any problem since 2days back ...*touch wood* no dc no idling either (on public ip)

This post has been edited by IccyAsd: Aug 20 2012, 10:51 PM
TSronnie
post Aug 20 2012, 11:30 PM

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For those who register your Maxis Mobile (Principle line), you will see Home 10Mbps FOC 150 Mobile Minutes (On-Net Mobile) under Discounts & Rebates of your Maxis Mobile bill

This post has been edited by ronnie: Aug 20 2012, 11:32 PM
TSronnie
post Aug 20 2012, 11:32 PM

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Which location has Maxis Disconnection ?

Internet : Excellent
Location : Puchong
Public IP : 14.192.241.xxx
duckaton
post Aug 20 2012, 11:45 PM

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QUOTE(ronnie @ Aug 20 2012, 11:32 PM)
Which location has Maxis Disconnection ?

Internet : Excellent
Location : Puchong
Public IP : 14.192.241.xxx
*
Not sure if you are trolling or serious...

They can't reply you, no connection. doh.gif

TSronnie
post Aug 20 2012, 11:53 PM

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QUOTE(duckaton @ Aug 20 2012, 11:45 PM)
Not sure if you are trolling or serious...

They can't reply you, no connection. doh.gif
*
If you read a few posts like
QUOTE(pingy_ping @ Aug 19 2012, 11:40 PM)
using thomson or custom router also cant connect now...what happened!? grrr...
*
QUOTE(truecolor @ Aug 20 2012, 11:56 AM)
cant connect to my maxis fibre now...no internet connection..any1 else? =(
*
QUOTE(truecolor @ Aug 20 2012, 12:11 PM)
in my router..it shows that eInternet and mInternet both disconnected..wat the hell problem is maxis having now!?
*
QUOTE(polarzbearz @ Aug 20 2012, 09:07 PM)
Internet still down since yesterday. Anyone else facing this problem now?

Error message received is authentication failed.
*
How could they post if Internet is down... there's always Mobile Broadband/Streamyx/Dial-up/Cybercafe/WiFi Hotspot. Who's trolling who ?

This post has been edited by ronnie: Aug 20 2012, 11:56 PM
SUSautoman5891
post Aug 21 2012, 12:07 AM

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QUOTE(polarzbearz @ Aug 20 2012, 09:07 PM)
Internet still down since yesterday. Anyone else facing this problem now?

Error message received is authentication failed.
*
Call Maxis hotline: 1800 82 4663

Tell them to reset the session or something!
IccyAsd
post Aug 21 2012, 12:07 AM

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Internet : Excellent (no dc no idling)
Location : Subang
Public IP : 14.192.236.xxx

edit:- ok, now it seems like when i hit the mark of 2 days on the router it goes dc & reconnect in between of 10secs. now my router shows connection restarted from 0 day. is this suppose to happen ?

This post has been edited by IccyAsd: Aug 21 2012, 12:18 AM
feizaiII
post Aug 21 2012, 12:22 AM

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This few day face quite freq disconnection....
eInternet show connected..
modem light is good..
But just unable connect internet.... wtf
polarzbearz
post Aug 21 2012, 09:04 AM

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QUOTE(ronnie @ Aug 20 2012, 11:53 PM)
If you read a few posts like
How could they post if Internet is down... there's always Mobile Broadband/Streamyx/Dial-up/Cybercafe/WiFi Hotspot. Who's trolling who ?
*
Well yeah, I used my mobile internet to post here during downtime. So it's still possible for us to post / reply here, just not as instantaneous. tongue.gif

QUOTE(automan5891 @ Aug 21 2012, 12:07 AM)
Call Maxis hotline: 1800 82 4663

Tell them to reset the session or something!
*
Yup. Called them and put on hold for almost 15 minutes, somebody picked up the call, on hold for another 10 minutes again.

The problem is tho, my PUBLIC ip got reverted (accidentally or intentionally) to PRIVATE (home) ip during this process. Lazy to call them up and fix. Sigh.

Anyway, information requested by others (area) when I faced the downtime was

Area: Bukit Jalil
Type: Public IP
Internet: Excellent but everyday will face the problem "DNS SERVER UNREACHABLE" - either restart the router entirely; or manually "Disconnect" and "Connect" to solve. Very annoying! Anyone else facing this issue as well?

This post has been edited by polarzbearz: Aug 21 2012, 09:05 AM
aerobowl
post Aug 21 2012, 10:18 AM

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QUOTE(polarzbearz @ Aug 21 2012, 09:04 AM)
Internet: Excellent but everyday will face the problem "DNS SERVER UNREACHABLE" - either restart the router entirely; or manually "Disconnect" and "Connect" to solve. Very annoying! Anyone else facing this issue as well?
*
seems this problem is more common among users who using public IP
im also using public IP and will encounter this problem quite frequently
sometimes occur 1-2 times in a day (this normally when i not really in front the PC)
but sometimes occur 3-4 times in 20 minutes

mylaunchpad hijack browser URL issue also seem browser dependent
for me im using firefox and encounter URL being hijacked so frequently

some users who not using some specific browser (i heard chrome) probably has never encounter this before

look the bettom screenshot of my firefox new tab
2 my most frequent visited sites are showing mylaunchpad

» Click to show Spoiler - click again to hide... «

SUSautoman5891
post Aug 21 2012, 10:35 AM

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QUOTE(aerobowl @ Aug 21 2012, 10:18 AM)
seems this problem is more common among users who using public IP
im also using public IP and will encounter this problem quite frequently
sometimes occur 1-2 times in a day (this normally when i not really in front the PC)
but sometimes occur 3-4 times in 20 minutes

mylaunchpad hijack browser URL issue also seem browser dependent
for me im using firefox and encounter URL being hijacked so frequently

some users who not using some specific browser (i heard chrome) probably has never encounter this before

look the bettom screenshot of my firefox new tab
2 my most frequent visited sites are showing mylaunchpad

» Click to show Spoiler - click again to hide... «

*
Internet explorer no hijack i think. My firefox no hijack alsoi but then i never close it either. lol.
polarzbearz
post Aug 21 2012, 11:25 AM

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QUOTE(aerobowl @ Aug 21 2012, 10:18 AM)
seems this problem is more common among users who using public IP
im also using public IP and will encounter this problem quite frequently
sometimes occur 1-2 times in a day (this normally when i not really in front the PC)
but sometimes occur 3-4 times in 20 minutes

mylaunchpad hijack browser URL issue also seem browser dependent
for me im using firefox and encounter URL being hijacked so frequently

some users who not using some specific browser (i heard chrome) probably has never encounter this before

look the bettom screenshot of my firefox new tab
2 my most frequent visited sites are showing mylaunchpad

» Click to show Spoiler - click again to hide... «

*
Mylaunchpad thinggy, happens to me frequently as well. I wouldn't call it hijack tho, more like dns server redirection fails to do its job.
AmericanPig
post Aug 21 2012, 02:29 PM

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QUOTE(polarzbearz @ Aug 20 2012, 10:50 PM)
Are you on public IP?

According to the operator this happens when TM upgrades their infrastructure, causing conflict to us (mainly public IP users) and get Authentication Failed error message.

They tweaked around and told me it will work now, after 20minutes its still not working. So I tried to change @public to @home and it works.. but still.. my public IP vmad.gif

Anyway, I tried to switch to @home prior to calling Maxis, and with no luck as well.
*
yes i using public ip


Added on August 21, 2012, 2:33 pm
QUOTE(aerobowl @ Aug 21 2012, 11:18 AM)
seems this problem is more common among users who using public IP
im also using public IP and will encounter this problem quite frequently
sometimes occur 1-2 times in a day (this normally when i not really in front the PC)
but sometimes occur 3-4 times in 20 minutes

mylaunchpad hijack browser URL issue also seem browser dependent
for me im using firefox and encounter URL being hijacked so frequently

some users who not using some specific browser (i heard chrome) probably has never encounter this before

look the bettom screenshot of my firefox new tab
2 my most frequent visited sites are showing mylaunchpad

» Click to show Spoiler - click again to hide... «

*
i using chrome and encounter this probelm many time in a day.

This post has been edited by AmericanPig: Aug 21 2012, 02:33 PM
phantasm0110
post Aug 21 2012, 05:07 PM

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QUOTE(polarzbearz @ Aug 21 2012, 09:04 AM)
Well yeah, I used my mobile internet to post here during downtime. So it's still possible for us to post / reply here, just not as instantaneous. tongue.gif
Yup. Called them and put on hold for almost 15 minutes, somebody picked up the call, on hold for another 10 minutes again.

The problem is tho, my PUBLIC ip got reverted (accidentally or intentionally) to PRIVATE (home) ip during this process. Lazy to call them up and fix. Sigh.

Anyway, information requested by others (area) when I faced the downtime was

Area: Bukit Jalil
Type: Public IP
Internet: Excellent but everyday will face the problem "DNS SERVER UNREACHABLE" - either restart the router entirely; or manually "Disconnect" and "Connect" to solve. Very annoying! Anyone else facing this issue as well?
*
Yeah I'm facing the problem as well... Only faced the problem recently... Called Maxis and scold them regarding the matter and was given a case number. Currently the only way work for me is to restart the router completely. Manual disconnect and reconnect does not work for me as it will not be able to connect.... Kinda frustrated especially when people on computer wanted to play steam games and this happen...

feizaiII
post Aug 21 2012, 05:31 PM

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i guess im facing it too, very freq disconnection recently..
It seem unable connect DNS, will this solve after change other DNS?


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TSronnie
post Aug 21 2012, 05:41 PM

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QUOTE(feizaiII @ Aug 21 2012, 05:31 PM)
i guess im facing it too, very freq disconnection recently..
It seem unable connect DNS, will this solve after change other DNS?
*
I change to Google DNS also get similar problems... especially if the line is left idle (aka no activity/no downloads)
feizaiII
post Aug 21 2012, 06:17 PM

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sad.gif
i logged report edy regarding the issue.
Streaming, gaming, surfing also will diconnected....
Memories_Fallen
post Aug 21 2012, 06:18 PM

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May i ask is there anywhere i can increase my maxis MB? i subscribed for the 10mb and im currently having 6mb of internet..
TSronnie
post Aug 21 2012, 06:20 PM

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QUOTE(Memories_Fallen @ Aug 21 2012, 06:18 PM)
May i ask is there anywhere i can increase my maxis MB? i subscribed for the 10mb and im currently having 6mb of internet..
*
Call to Maxis Home Customer Service (prepare to wait >15 mins on hold) to ask why you are set to the wrong port speed.
SUSweyyt
post Aug 21 2012, 08:53 PM

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QUOTE(ronnie @ Aug 21 2012, 06:20 PM)
Call to Maxis Home Customer Service (prepare to wait >15 mins on hold) to ask why you are set to the wrong port speed.
*
Might ask for rebate as well tongue.gif

IccyAsd
post Aug 21 2012, 10:49 PM

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any of those users that still cant connect still having problem?
Memories_Fallen
post Aug 21 2012, 11:54 PM

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Hi, just want to know, why is my download speed always slower than my upload? My upload speed is 16MB and my download speed is 5MB. Can anyone help? This is not my first time but i have seen this speed change quite many times edi. Thanks
TSronnie
post Aug 22 2012, 12:01 AM

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QUOTE(Memories_Fallen @ Aug 21 2012, 11:54 PM)
Hi, just want to know, why is my download speed always slower than my upload? My upload speed is 16MB and my download speed is 5MB. Can anyone help? This is not my first time but i have seen this speed change quite many times edi. Thanks
*
Possibly Maxis/TM mis-capped your bandwidth... call them to check and get Case ID as reference.
Memories_Fallen
post Aug 22 2012, 12:02 AM

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QUOTE(ronnie @ Aug 22 2012, 12:01 AM)
Possibly Maxis/TM mis-capped your bandwidth... call them to check and get Case ID as reference.
*
will there be any difference? im subscribed to their 6mb anywhere
TSronnie
post Aug 22 2012, 12:04 AM

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QUOTE(Memories_Fallen @ Aug 22 2012, 12:02 AM)
will there be any difference? im subscribed to their 6mb anywhere
*
Ooohhhh... since you are on 6Mbps package (I thought you on 10Mbps package sweat.gif ), it should be ok.
Upload speed is higher because Maxis didn't capped it.... good for seeders.
Memories_Fallen
post Aug 22 2012, 12:07 AM

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QUOTE(ronnie @ Aug 22 2012, 12:04 AM)
Ooohhhh... since you are on 6Mbps package (I thought you on 10Mbps package  sweat.gif ), it should be ok.
Upload speed is higher because Maxis didn't capped it.... good for seeders.
*
hmm..maxis tipu i lol, last time can get up to 20mb...now screw them say i most also 6mb, want the limited offer, but they say have to pay fine of rm2.4k..im like wtf? doh.gif
amxpayne67
post Aug 22 2012, 08:54 AM

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QUOTE(Memories_Fallen @ Aug 22 2012, 12:07 AM)
hmm..maxis tipu i lol, last time can get up to 20mb...now screw them say i most also 6mb, want the limited offer, but they say have to pay fine of rm2.4k..im like wtf?  doh.gif
*
I don't understand, you said you subscribe to 6mb and complain when your speed almost 6mb? weird...
Memories_Fallen
post Aug 22 2012, 09:21 AM

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QUOTE(amxpayne67 @ Aug 22 2012, 08:54 AM)
I don't understand, you said you subscribe to 6mb and complain when your speed almost 6mb? weird...
*
no no no, i didnt complain my speed almost 6...now what i wanna ask is why is my upload speed always higher than my download speed..
amxpayne67
post Aug 22 2012, 09:23 AM

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ronnie already explain that, the upload speed is uncapped, means nobody care about the upload speed. the only thing they care is download speed. And the speed may varies from time to time. Nobody cheat you here.
phantasm0110
post Aug 22 2012, 11:28 AM

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anyone got their jusco RM50 voucher from DrPitchard? Those sign up with him...
cloudchng
post Aug 22 2012, 11:30 AM

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i got sms from him tat voucher will be available in late sept or oct wor.

amxpayne67
post Aug 22 2012, 11:40 AM

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Well i didn't actually care for that voucher. Anyway you can always contact him, i can tell that he did kept his promise.
ryudell
post Aug 22 2012, 11:46 AM

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QUOTE(amxpayne67 @ Aug 22 2012, 12:40 PM)
Well i didn't actually care for that voucher. Anyway you can always contact him, i can tell that he did kept his promise.
*
agree with u
cloudchng
post Aug 22 2012, 11:47 AM

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yeah, my case got followed up by him after a long queue waiting for installation. He did bookmark our case and follow accordingly, so I'm not worry about his promises.
danieltay
post Aug 22 2012, 12:58 PM

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Anyone of you guys downloading movie on pps via ipad?

I tested on streamyx and get 100kbps easily, but on maxshit ftth, i only got about 50kbps
jssc
post Aug 22 2012, 01:15 PM

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QUOTE(danieltay @ Aug 22 2012, 12:58 PM)
Anyone of you guys downloading movie on pps via ipad?

I tested on streamyx and get 100kbps easily, but on maxshit ftth, i only got about 50kbps
*
I always use pps on iPhone. The speed is ok around 200 - 300 kbps with maxis ftth
aerobowl
post Aug 22 2012, 01:30 PM

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tracert to diablo3 US server 12.129.209.68
user posted image

curious any streamyx user can show the diff compare to maxis FTTH?

This post has been edited by aerobowl: Aug 22 2012, 01:32 PM
danieltay
post Aug 22 2012, 01:31 PM

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QUOTE(jssc @ Aug 22 2012, 01:15 PM)
I always use pps on iPhone. The speed is ok around 200 - 300 kbps with maxis ftth
*
good for you... but considering you can get 150kbps for streamyx 1mbps, it is not good enough honestly

anyone downloading movie using pps on pc? what is the speed?
shijustar
post Aug 22 2012, 05:33 PM

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So friends.. any updates regarding IPTV?
jonathanwhm
post Aug 22 2012, 06:18 PM

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QUOTE(aerobowl @ Aug 22 2012, 02:30 PM)
tracert to diablo3 US server 12.129.209.68
user posted image

curious any streamyx user can show the diff compare to maxis FTTH?
*
Here you are. Did both traceroute on Streamyx and Time Fibre

Target Name: N/A
IP: 12.129.209.68
Date/Time: 8/22/2012 6:08:31 PM

1 2 ms [192.168.1.1]
2 10 ms [219.93.218.177]
3 8 ms [124.13.60.101]
4 201 ms [10.55.192.49]
5 251 ms [12.248.108.5]
6 222 ms cr82.sj2ca.ip.att.net [12.122.104.50]
7 220 ms cr1.la2ca.ip.att.net [12.122.158.33]
8 217 ms gar20.la2ca.ip.att.net [12.122.128.181]
9 212 ms 12-122-254-234.attens.net [12.122.254.234]
10 214 ms mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
11 * [-]

Destination not reached in 35 hops




Target Name: N/A
IP: 12.129.209.68
Date/Time: 8/22/2012 6:19:17 PM

1 0 ms [-]
2 0 ms [-]
3 5 ms [210.19.7.1]
4 5 ms [10.200.203.49]
5 1 ms [211.25.27.93]
6 1 ms ae-2-0.er-01-glsfb.ni.time.net.my [211.25.27.114]
7 15 ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1]
8 6 ms xe-1-0-0-0.cr-01-csfcb.ni.time.net.my [223.28.2.50]
9 25 ms ae-2-0.br-01-csfcb.ni.time.net.my [223.28.5.126]
10 54 ms ae-1.edge-gw-2-cyberjaya-pip.my.globaltransit.net [124.158.234.21]
11 197 ms ae-5.cr-gw-2-sin-pip.sg.globaltransit.net [61.11.212.30]
12 196 ms ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
13 198 ms TenGigabitEthernet2-4.ar5.LAX1.gblx.net [64.215.26.165]
14 198 ms [192.205.34.65]
15 199 ms cr2.la2ca.ip.att.net [12.122.129.98]
16 219 ms gar29.la2ca.ip.att.net [12.122.129.241]
17 229 ms 12-122-254-238.attens.net [12.122.254.238]
18 235 ms mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
19 * [-]
20 * [-]
21 * [-]
22 * [-]
23 * [-]
24 * [-]
25 * [-]
26 * [-]
27 * [-]
28 * [-]
29 * [-]
30 * [-]
31 * [-]
32 * [-]
33 * [-]
34 * [-]
35 * [-]

Destination not reached in 35 hops
barca96
post Aug 22 2012, 06:51 PM

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Haven't been able to follow this thread for weeks now.
Any improvements on the stability?
How about the router?
Did it get better?
Or same ol same ol problem?
krel89
post Aug 22 2012, 07:44 PM

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QUOTE(shijustar @ Aug 22 2012, 05:33 PM)
So friends.. any updates regarding IPTV?
*
yeah, i also curious about it also..
planned on 1 september for my installation..
maxis promises us that on July they will lunch the service, i don't know what happen~
aerobowl
post Aug 22 2012, 08:13 PM

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QUOTE(jonathanwhm @ Aug 22 2012, 06:18 PM)
Here you are. Did both traceroute on Streamyx and Time Fibre

Target Name: N/A
        IP: 12.129.209.68
  Date/Time: 8/22/2012 6:08:31 PM

1    2 ms  [192.168.1.1]
2  10 ms  [219.93.218.177]
3    8 ms  [124.13.60.101]
4  201 ms  [10.55.192.49]
5  251 ms  [12.248.108.5]
6  222 ms  cr82.sj2ca.ip.att.net [12.122.104.50]
7  220 ms  cr1.la2ca.ip.att.net [12.122.158.33]
8  217 ms  gar20.la2ca.ip.att.net [12.122.128.181]
9  212 ms  12-122-254-234.attens.net [12.122.254.234]
10  214 ms  mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
11  *      [-]

Destination not reached in 35 hops
Target Name: N/A
        IP: 12.129.209.68
  Date/Time: 8/22/2012 6:19:17 PM

1    0 ms  [-]
2    0 ms  [-]
3    5 ms  [210.19.7.1]
4    5 ms  [10.200.203.49]
5    1 ms  [211.25.27.93]
6    1 ms  ae-2-0.er-01-glsfb.ni.time.net.my [211.25.27.114]
7  15 ms  xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1]
8    6 ms  xe-1-0-0-0.cr-01-csfcb.ni.time.net.my [223.28.2.50]
9  25 ms  ae-2-0.br-01-csfcb.ni.time.net.my [223.28.5.126]
10  54 ms  ae-1.edge-gw-2-cyberjaya-pip.my.globaltransit.net [124.158.234.21]
11  197 ms  ae-5.cr-gw-2-sin-pip.sg.globaltransit.net [61.11.212.30]
12  196 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
13  198 ms  TenGigabitEthernet2-4.ar5.LAX1.gblx.net [64.215.26.165]
14  198 ms  [192.205.34.65]
15  199 ms  cr2.la2ca.ip.att.net [12.122.129.98]
16  219 ms  gar29.la2ca.ip.att.net [12.122.129.241]
17  229 ms  12-122-254-238.attens.net [12.122.254.238]
18  235 ms  mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
19  *      [-]
20  *      [-]
21  *      [-]
22  *      [-]
23  *      [-]
24  *      [-]
25  *      [-]
26  *      [-]
27  *      [-]
28  *      [-]
29  *      [-]
30  *      [-]
31  *      [-]
32  *      [-]
33  *      [-]
34  *      [-]
35  *      [-]

Destination not reached in 35 hops
*
then the high ping issue happen for all time, streamyx and maxis ftth?
how about tracert to SG singtel.com 203.127.23.18

user posted image


jonathanwhm
post Aug 22 2012, 08:39 PM

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QUOTE(aerobowl @ Aug 22 2012, 09:13 PM)
then the high ping issue happen for all time, streamyx and maxis ftth?
how about tracert to SG singtel.com 203.127.23.18

user posted image
*
Target Name: (resolving host name)
IP: 203.127.23.18
Date/Time: 8/22/2012 8:39:24 PM

1 3 ms [192.168.1.1]
2 8 ms [219.93.218.177]
3 8 ms [124.13.60.109]
4 11 ms [10.55.32.168]
5 * [203.208.186.77]
6 45 ms ge-1-1-0-0.sngtp-dr2.ix.singtel.com [203.208.183.209]
7 59 ms [203.208.174.182]
8 24 ms GE-0-3-0.tampines.singnet.com.sg [165.21.12.6]
9 25 ms [165.21.49.126]
10 25 ms [203.125.232.130]
11 49 ms [203.127.23.18]

Ping statistics for 203.127.23.18
Packets: Sent = 1, Received = 1, Lost = 0 (0.0%)
Round Trip Times: Minimum = 49ms, Maximum = 49ms, Average = 49ms




Target Name: N/A
IP: 203.127.23.18
Date/Time: 8/22/2012 8:42:41 PM

1 0 ms 0 ms [-]
2 0 ms 0 ms [-]
3 5 ms 6 ms [210.19.7.1]
4 11 ms 5 ms [10.200.203.49]
5 15 ms 6 ms ge-3-0-7.glsfb01.icr.time.net.my [211.25.27.69]
6 6 ms 6 ms ae-2-0.er-01-glsfb.ni.time.net.my [211.25.27.114]
7 15 ms 13 ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1]
8 32 ms 22 ms xe-1-0-0-0.cr-01-csfcb.ni.time.net.my [223.28.2.50]
9 * 31 ms ae-2-0.br-01-csfcb.ni.time.net.my [223.28.5.126]
10 14 ms 42 ms ae-1.edge-gw-2-cyberjaya-pip.my.globaltransit.net [124.158.234.21]
11 8 ms * ae-5.cr-gw-2-sin-pip.sg.globaltransit.net [61.11.212.30]
12 11 ms 19 ms ae-1.br-gw-1-sin-pip.sg.globaltransit.net [124.158.224.158]
13 163 ms 25 ms [203.208.131.73]
14 14 ms 19 ms [203.208.153.110]
15 N/A 17 ms [203.208.191.102]
16 15 ms 13 ms GE-0-3-0.tampines.singnet.com.sg [165.21.12.6]
17 16 ms 10 ms [165.21.49.126]
18 N/A 11 ms [203.125.232.130]
19 41 ms 14 ms [203.127.23.18]

Ping statistics for 203.127.23.18
Packets: Sent = 2, Received = 2, Lost = 0 (0.0%)
Round Trip Times: Minimum = 14ms, Maximum = 41ms, Average = 27ms
aerobowl
post Aug 22 2012, 09:02 PM

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QUOTE(jonathanwhm @ Aug 22 2012, 08:39 PM)
Target Name: (resolving host name)
        IP: 203.127.23.18
  Date/Time: 8/22/2012 8:39:24 PM

1    3 ms  [192.168.1.1]
2    8 ms  [219.93.218.177]
3    8 ms  [124.13.60.109]
4  11 ms  [10.55.32.168]
5  *      [203.208.186.77]
6  45 ms  ge-1-1-0-0.sngtp-dr2.ix.singtel.com [203.208.183.209]
7  59 ms  [203.208.174.182]
8  24 ms  GE-0-3-0.tampines.singnet.com.sg [165.21.12.6]
9  25 ms  [165.21.49.126]
10  25 ms  [203.125.232.130]
11  49 ms  [203.127.23.18]

Ping statistics for 203.127.23.18
Packets: Sent = 1, Received = 1, Lost = 0 (0.0%)
Round Trip Times: Minimum = 49ms, Maximum = 49ms, Average = 49ms
Target Name: N/A
        IP: 203.127.23.18
  Date/Time: 8/22/2012 8:42:41 PM

1    0 ms    0 ms  [-]
2    0 ms    0 ms  [-]
3    5 ms    6 ms  [210.19.7.1]
4  11 ms    5 ms  [10.200.203.49]
5  15 ms    6 ms  ge-3-0-7.glsfb01.icr.time.net.my [211.25.27.69]
6    6 ms    6 ms  ae-2-0.er-01-glsfb.ni.time.net.my [211.25.27.114]
7  15 ms  13 ms  xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1]
8  32 ms  22 ms  xe-1-0-0-0.cr-01-csfcb.ni.time.net.my [223.28.2.50]
9  *      31 ms  ae-2-0.br-01-csfcb.ni.time.net.my [223.28.5.126]
10  14 ms  42 ms  ae-1.edge-gw-2-cyberjaya-pip.my.globaltransit.net [124.158.234.21]
11    8 ms  *      ae-5.cr-gw-2-sin-pip.sg.globaltransit.net [61.11.212.30]
12  11 ms  19 ms  ae-1.br-gw-1-sin-pip.sg.globaltransit.net [124.158.224.158]
13  163 ms  25 ms  [203.208.131.73]
14  14 ms  19 ms  [203.208.153.110]
15  N/A      17 ms  [203.208.191.102]
16  15 ms  13 ms  GE-0-3-0.tampines.singnet.com.sg [165.21.12.6]
17  16 ms  10 ms  [165.21.49.126]
18  N/A      11 ms  [203.125.232.130]
19  41 ms  14 ms  [203.127.23.18]

Ping statistics for 203.127.23.18
Packets: Sent = 2, Received = 2, Lost = 0 (0.0%)
Round Trip Times: Minimum = 14ms, Maximum = 41ms, Average = 27ms
*
thanx alot

so maxis ftth to US is same like tm or time which around 200ms

BUT to SG
maxis nearly 200ms ping is too high as tm and time only around 40ms

TSronnie
post Aug 22 2012, 10:36 PM

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Finally.... my eInternet fails to connect. mad.gif mad.gif
And my Thomson TG784n self restart when trying to connect many times.

p.s. Posting via Maxis Wireless Broadband
super911
post Aug 22 2012, 10:58 PM

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QUOTE(ronnie @ Aug 22 2012, 10:36 PM)
Finally.... my eInternet fails to connect. mad.gif mad.gif
And my Thomson TG784n self restart when trying to connect many times.

p.s. Posting via Maxis Wireless Broadband
*
Congrats! LOL. You are in the same boat with us.
TSronnie
post Aug 22 2012, 11:08 PM

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QUOTE(ronnie @ Aug 22 2012, 10:36 PM)
Finally.... my eInternet fails to connect. mad.gif mad.gif
And my Thomson TG784n self restart when trying to connect many times.

p.s. Posting via Maxis Wireless Broadband
*
Oops... jump ship to CONNECTED after 30 mins
super911
post Aug 22 2012, 11:11 PM

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QUOTE(ronnie @ Aug 22 2012, 11:08 PM)
Oops... jump ship to CONNECTED after 30 mins
*
Now the router will pay with you ding dong bell. Connected, disconnected, connected, dc,.....
TSronnie
post Aug 22 2012, 11:18 PM

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QUOTE(super911 @ Aug 22 2012, 11:11 PM)
Now the router will pay with you ding dong bell. Connected, disconnected, connected, dc,.....
*
Is it time to call Maxis Home CS for another Thomson Router ?

jetwash
post Aug 23 2012, 12:05 AM

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QUOTE(ronnie @ Aug 22 2012, 11:18 PM)
Is it time to call Maxis Home CS for another Thomson Router ?
*
hopefully maxis will replace your router quickly when/if it fails

anybody with slow torrents tonight? downloading avengers 1080p was fine this afternoon, but right now it's crawling at 70kbps.. ratio seems good.. bad seeds?
pingy_ping
post Aug 23 2012, 02:31 AM

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just change my router...unsurprisingly, still dc here n there..hohoho..
back to own router
angelic-x
post Aug 23 2012, 07:44 AM

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I'm desperated.Maxis home fiber also lose to U-mobile 3G( I use my galaxy note tethered to computer to play Dota 2) i got ping around 70-1xx.) while maxis ping 3xx.


khelben
post Aug 23 2012, 07:47 AM

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QUOTE(angelic-x @ Aug 23 2012, 07:44 AM)
I'm desperated.Maxis home fiber also lose to U-mobile 3G( I use my galaxy note tethered to computer to play Dota 2) i got ping around 70-1xx.) while maxis ping 3xx.
*
Have you complained to them yet?
ryudell
post Aug 23 2012, 07:51 AM

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my replacement of thomson seems to be in excellent state!
no disconnection at all, wireless seems ok (although the coverage of wifi is relatively bad), top speed of 1.0MBps - 1.2MBps for download (trrnt)
angelic-x
post Aug 23 2012, 08:51 AM

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QUOTE(khelben @ Aug 23 2012, 07:47 AM)
Have you complained to them yet?
*
I believe all Maxis user are having this issue. Not only me.
IccyAsd
post Aug 23 2012, 09:47 AM

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It seems to me that the frequent dc might be due to the amount of users around the same area? I was not having any dc/idling since sunday, today in 10 hours i have gotten 2 dc...

Any idea if we can try private ip login again on the router after changing to public ip? mine says authentication fail
phantasm0110
post Aug 23 2012, 10:20 AM

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anyone got official response for the frequent dc and unresponsive DNS server and gateway?


weikengwong
post Aug 23 2012, 10:38 AM

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QUOTE(phantasm0110 @ Aug 23 2012, 10:20 AM)
anyone got official response for the frequent dc and unresponsive DNS server and gateway?
*
I am new to maxis FTTH. How come i cannot connect to playstation PSN? Anyone here had encountered this problem?Can someone point me to the right page for help?
IccyAsd
post Aug 23 2012, 11:15 AM

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you will need to assign a public ip to the device
aerobowl
post Aug 23 2012, 11:25 AM

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all maxis ftth users face high ping issues
to US or to SG are all around 200ms (smooth game play need below 100ms or best below 50ms)

public ip users face more frequent dc problem
maybe maxis has too limited IP range or its IP assign server is doing bad job

some users always face mylaunchpad hijack issue
could be account related or could be browser related
are there any users after complain the issue then their accounts are free from hijacking?

if above 3 issues are resolved then only maxis is same level as tm unifi
krel89
post Aug 23 2012, 12:26 PM

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i hope that 1 September all of this issues will be resolve.. that's my installation date..
jacky1678
post Aug 23 2012, 03:55 PM

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basically i feel little disappointed...said come to install on last week but come with only modem without the Huawei Echolife HG8240...

till now not update me regarding this device availability....

same company contractor but come out with different version story...

one saying the Huawei Echolife HG8240 suppose to place it at the installation place.

the other one said the Huawei Echolife HG8240 should return coz of it is testing unit purpose which instructed by the maxis stuff.


From what i heard the stock is unavailable is modem which told by maxis staff.

So what i can do just keep waiting...me subscribe in 25 of july... till now .. more 3 week already.... wtf.... really want to slap them la... mad.gif mad.gif

This post has been edited by jacky1678: Aug 23 2012, 03:55 PM
angelic-x
post Aug 23 2012, 04:00 PM

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QUOTE(aerobowl @ Aug 23 2012, 11:25 AM)
all maxis ftth users face high ping issues
to US or to SG are all around 200ms (smooth game play need below 100ms or best below 50ms)

public ip users face more frequent dc problem
maybe maxis has too limited IP range or its IP assign server is doing bad job

some users always face mylaunchpad hijack issue
could be account related or could be browser related
are there any users after complain the issue then their accounts are free from hijacking?

if above 3 issues are resolved then only maxis is same level as tm unifi
*
gaming are totally fakap. BT youtube all good.
hongchai888
post Aug 23 2012, 04:51 PM

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So far my friends / myself etc happy with the Maxis FTTH especially we are not gamers, only heavy downloader / live football match streaming. Not much to complain with the price we are paying.

According to Maxis forum, they are rectifying the high ping problem now and probably will be solve after 01 September. Lets wait and see.
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post Aug 23 2012, 05:47 PM

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QUOTE(angelic-x @ Aug 23 2012, 04:00 PM)
gaming are totally fakap. BT youtube all good.
*
yea quite true...dl or youtube is fast but cant really use it for gaming.
happy with the dl speed and all but...im considered a gamer and this really sux
SUSweyyt
post Aug 23 2012, 06:28 PM

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yea. Not only the high ping, today I got DC 3 times while I was gaming mad.gif
T09
post Aug 23 2012, 09:12 PM

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guys, wat is ur dl speed in mediafire.com or other file hosting websites? im using the maxis home fibre 10mbps bt the maximum dl speed i got frm mediafire is only 200kbps+, average at 150kbps+. doh.gif called maxis to complain n they asked me to perform speedtest, the result is normal bt the dl speed is nt even up to half of the internet speed i subscribed, n they told me is the dl server problem wthhhhhhh doh.gif

n these few weeks the internet speed is rather inconsistent, some websites will load vy fast while the others may take forever to load, n the dc issue is frequent. im annoyed by the fact tat i nid to restart my modem/router at least 3 times in a day, yet aft some smooth surfing, the problems came bak. mad.gif
azizul9736
post Aug 23 2012, 09:24 PM

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never had DC issue for the last 6mth use BUT Battlefield Ping Mlaysia server and some SG server ping 200MS+ while some 20-100ms hmm.gif

BUT this few days my Torrent speed not stable hmm.gif
SUSweyyt
post Aug 23 2012, 09:45 PM

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QUOTE(T09 @ Aug 23 2012, 09:12 PM)
guys, wat is ur dl speed in mediafire.com or other file hosting websites? im using the maxis home fibre 10mbps bt the maximum dl speed i got frm mediafire is only 200kbps+, average at 150kbps+. doh.gif called maxis to complain n they asked me to perform speedtest, the result is normal bt the dl speed is nt even up to half of the internet speed i subscribed, n they told me is the dl server problem wthhhhhhh doh.gif

n these few weeks the internet speed is rather inconsistent, some websites will load vy fast while the others may take forever to load, n the dc issue is frequent. im annoyed by the fact tat i nid to restart my modem/router at least 3 times in a day, yet aft some smooth surfing, the problems came bak. mad.gif
*
Mediafire for me quite ok. 2 simultaneous download from mediafire able to reach maximum speed.
Do u use download manager? Using download manager is faster than on browser.

Yes. The DC is quite frequent though. Sometimes just need to click disconnect and connect. Sometimes need to restart the router.
feizaiII
post Aug 23 2012, 09:56 PM

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Download Torrent 1mb/s.

But.... freq disconnection... doh.gif

Update: Just called to Maxis, regarding freq dc, they aware it and thy highlight to TM, and TM aware it.. kns.. the ball keep kicking and now in TM side. FYI, this reflect to most of public ip user. There is no time frame YET when this will resolve.. kns lorr..

This post has been edited by feizaiII: Aug 23 2012, 09:57 PM
polarzbearz
post Aug 23 2012, 09:58 PM

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Maxis DC-ed & down again for another 15 minutes just now, on public IP. Error messages are either Service unavailable, could not bring up link, or "unable to connect: disconnected by user" << wtf?
T09
post Aug 23 2012, 10:09 PM

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QUOTE(weyyt @ Aug 23 2012, 09:45 PM)
Mediafire for me quite ok. 2 simultaneous download from mediafire able to reach maximum speed.
Do u use download manager? Using download manager is faster than on browser.

Yes. The DC is quite frequent though. Sometimes just need to click disconnect and connect. Sometimes need to restart the router.
*
im using firefox w/o download manager for direct download. the maximum speed i got was only 200kbps, hv u tried browser direct dl? wats the speed like?
IccyAsd
post Aug 23 2012, 10:10 PM

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guys is there anyway we can change back to private ip? when they fix this shit only we go back to public ?
feizaiII
post Aug 23 2012, 10:15 PM

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QUOTE(IccyAsd @ Aug 23 2012, 10:10 PM)
guys is there anyway we can change back to private ip? when they fix this shit only we go back to public ?
*
Yes..... i ask the same question to that CS.. he said, this might be one of the temp solution..zzzzzzz
But anyone in private IP here confirm no issue on it??
Music Mania
post Aug 23 2012, 10:19 PM

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Couldn't connect to the Internet right now, showing a red light at the internet light.
What on earth is this maxis?
lololzai
post Aug 23 2012, 10:20 PM

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QUOTE(danieltay @ Aug 22 2012, 01:31 PM)
good for you... but considering you can get 150kbps for streamyx 1mbps, it is not good enough honestly

anyone downloading movie using pps on pc? what is the speed?
*
Download via PPS on PC with mostly full speed and iPhone with 600~800kbps.
No iPad atm.


QUOTE(hongchai888 @ Aug 23 2012, 04:51 PM)
So far my friends / myself etc happy with the Maxis FTTH especially we are not gamers, only heavy downloader / live football match streaming. Not much to complain with the price we are paying.

According to Maxis forum, they are rectifying the high ping problem now and probably will be solve after 01 September. Lets wait and see.
*
Yeah me too.
danieltay
post Aug 24 2012, 01:14 AM

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QUOTE(lololzai @ Aug 23 2012, 10:20 PM)
Download via PPS on PC with mostly full speed and iPhone with 600~800kbps.
No iPad atm.
Yeah me too.
*
then most probably they placed throttle to me wrongly... i only use about 30% of the quota every month... if i found out they place the throttle wrongly, siap!
Eyedeal89
post Aug 24 2012, 03:07 AM

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Hey there, currently I'm using Maxis Fiber Optic 10mbps with RM118 monthly payment. So far no problem in streaming and downloading big file and the speed was extremely fast. The only problem I encounter when I try to play online game and join foreign server ( Singapore server) and the ping is 200+ and higher, very lag. But when I join local server (Malaysia server), the ping 20+ like unifi. I try restart and reset modem but still facing the same problem. My friend using unifi no prolem connecting to foreign server with ping 20+, anyone can help me? Perhaps related to ip address or something?
khelben
post Aug 24 2012, 05:55 AM

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QUOTE(angelic-x @ Aug 23 2012, 08:51 AM)
I believe all Maxis user are having this issue. Not only me.
*
It doesn't matter how many people are facing this problem, if you're not happy, then you should make a complaint. The more people complain about this, I'm pretty sure the more they gonna put in efforts to rectify this issue.

QUOTE(Eyedeal89 @ Aug 24 2012, 03:07 AM)
Hey there, currently I'm using Maxis Fiber Optic 10mbps with RM118 monthly payment. So far no problem in streaming and downloading big file and the speed was extremely fast. The only problem I encounter when I try to play online game and join foreign server ( Singapore server) and the ping is 200+ and higher, very lag. But when I join local server (Malaysia server), the ping 20+ like unifi. I try restart and reset modem but still facing the same problem. My friend using unifi no prolem connecting to foreign server with ping 20+, anyone can help me? Perhaps related to ip address or something?
*
Make a complaint smile.gif

This post has been edited by khelben: Aug 24 2012, 05:55 AM
pisanq
post Aug 24 2012, 08:10 AM

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Guide how to enable FTP server in your Thomson router TG784n, maybe need to add to first post. tq
https://forum.maxis.com.my/forum_topic.asp?...242&whichpage=2
peri peri
post Aug 24 2012, 09:35 AM

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QUOTE(feizaiII @ Aug 23 2012, 10:15 PM)
Yes..... i ask the same question to that CS.. he said, this might be one of the temp solution..zzzzzzz
But anyone in private IP here confirm no issue on it??
*
mine no issue
hongchai888
post Aug 24 2012, 10:38 AM

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QUOTE(feizaiII @ Aug 23 2012, 10:15 PM)
Yes..... i ask the same question to that CS.. he said, this might be one of the temp solution..zzzzzzz
But anyone in private IP here confirm no issue on it??
*
Anyone using private IP facing auto disconnected issues? At least for me, not even one time (touch wood) . For those who facing auto disconnected, try switch back to private IP if you could survive with it.

I heard auto disconnected issue is cause by limited public IP range provided by Maxis.
cranko
post Aug 24 2012, 10:50 AM

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I'm on private IP, no disconnection so far since day one.
amxpayne67
post Aug 24 2012, 10:52 AM

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Me too using private ip since my old 4mbps package, only dc once and that's all, apart for bad ping of course.
ryudell
post Aug 24 2012, 10:53 AM

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same here..private IP..
not bother to change to public as not a gamer..
only heavy downloader..
paultantk
post Aug 24 2012, 11:09 AM

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I'm on 5 fixed public IP package. No disconnections.
pisanq
post Aug 24 2012, 11:14 AM

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QUOTE(T09 @ Aug 23 2012, 09:12 PM)
guys, wat is ur dl speed in mediafire.com or other file hosting websites? im using the maxis home fibre 10mbps bt the maximum dl speed i got frm mediafire is only 200kbps+, average at 150kbps+. doh.gif called maxis to complain n they asked me to perform speedtest, the result is normal bt the dl speed is nt even up to half of the internet speed i subscribed, n they told me is the dl server problem wthhhhhhh doh.gif

n these few weeks the internet speed is rather inconsistent, some websites will load vy fast while the others may take forever to load, n the dc issue is frequent. im annoyed by the fact tat i nid to restart my modem/router at least 3 times in a day, yet aft some smooth surfing, the problems came bak. mad.gif
*
QUOTE(T09 @ Aug 23 2012, 10:09 PM)
im using firefox w/o download manager for direct download. the maximum speed i got was only 200kbps, hv u tried browser direct dl? wats the speed like?
*
I'm using chrome, direct download a file from mediafire.com hosting give speed around 850KBps. If using download manager with multiple connections per file, I can get maximum speed for MaxisFTTH10Mbps which is 1.25MBps
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pisces88
post Aug 24 2012, 11:15 AM

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after reading , can i say that maxis = download, unifi = gaming?
ryudell
post Aug 24 2012, 11:19 AM

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QUOTE(pisces88 @ Aug 24 2012, 12:15 PM)
after reading , can i say that maxis = download, unifi = gaming?
*
some sort of..but

maxis = download + streaming + uploading
unifi = gaming + download + uploading + streaming

This post has been edited by ryudell: Aug 24 2012, 11:20 AM
pisces88
post Aug 24 2012, 11:22 AM

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QUOTE(ryudell @ Aug 24 2012, 11:19 AM)
some sort of..but

maxis = download + streaming + uploading
unifi = gaming + download + uploading + streaming
*
hahah then unifi>maxis la brows.gif brows.gif

still unclear whether want to cut off my streamyx 1.0 then go for

1) unifi
2) Maxis fiber
3) streamyx 4.0 - another forumer chose this instead of unifi, speed very fast according to him biggrin.gif
ericling
post Aug 24 2012, 11:23 AM

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Hi guys, it seems like user on public IP have more dc problems than users on private IP.

The default installation is public or private IP?
What's the advantage of having public IP?
Which one should i use? I am not a gamer but a heavy downloader and use internet for live football match streaming.
zzzxtreme
post Aug 24 2012, 11:28 AM

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QUOTE(pisces88 @ Aug 24 2012, 11:22 AM)
hahah then unifi>maxis la  brows.gif  brows.gif

still unclear whether want to cut off my streamyx 1.0 then go for

1) unifi
2) Maxis fiber
3) streamyx 4.0 - another forumer chose this instead of unifi, speed very fast according to him  biggrin.gif
*
the problem with streamyx 4 is multiple users. one guy play youtube in HD, another will get affected.

i signed up for the RM118 maxis simply because it's cheaper than my streamyx 3.0 (2mb "upgraded" to 3mb). now everybody play youtube, and it doesn't affect the others. play dota also no problem

download speed fantastic. for me , I use a $4/month VPN to watch hulu and other sites, smooth sailing
jackyyong
post Aug 24 2012, 11:32 AM

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QUOTE(zzzxtreme @ Aug 24 2012, 11:28 AM)
the problem with streamyx 4 is multiple users. one guy play youtube in HD, another will get affected.

i signed up for the RM118 maxis simply because it's cheaper than my streamyx 3.0 (2mb "upgraded" to 3mb). now everybody play youtube, and it doesn't affect the others. play dota also no problem

download speed fantastic. for me , I use a $4/month VPN to watch hulu and other sites, smooth sailing
*
What VPN do you subscribe to? You mean $4 as in US dollars? Sorry for asking stupid question, why would you want to use VPN in the first place?
soulseeker6187
post Aug 24 2012, 11:35 AM

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QUOTE(pisces88 @ Aug 24 2012, 11:22 AM)
hahah then unifi>maxis la  brows.gif  brows.gif

still unclear whether want to cut off my streamyx 1.0 then go for

1) unifi
2) Maxis fiber
3) streamyx 4.0 - another forumer chose this instead of unifi, speed very fast according to him  biggrin.gif
*
maxis>unifi

in terms of price biggrin.gif

im very with my connection. dont have any DC.
private ip, landed house.
last few weeks have few hicups.
already reaching 3 months using the service.
no gaming, only heavy download and heavy youtube.
overall its better than my previous streamyx 4mb except the ping problem.
pisces88
post Aug 24 2012, 11:35 AM

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i think he get VPN to bypass geo-specific sites?


Added on August 24, 2012, 11:37 am
QUOTE(soulseeker6187 @ Aug 24 2012, 11:35 AM)
maxis>unifi

in terms of price biggrin.gif

im very with my connection. dont have any DC.
private ip, landed house.
last few weeks have few hicups.
already reaching 3 months using the service.
no gaming, only heavy download and heavy youtube.
overall its better than my previous streamyx 4mb except the ping problem.
*
but i read through the thread here n other forums, the thomson router very problematic..

and price now 138, no more 118, so its very close to unifi VPN 5 and streamyx 4.0 in terms of price.

and though it says 10mbps, compared to 5.0mpbs unifi, and 4.0mpbs streamyx, the DC is a big concern rclxub.gif

This post has been edited by pisces88: Aug 24 2012, 11:37 AM
zzzxtreme
post Aug 24 2012, 11:40 AM

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QUOTE(jackyyong @ Aug 24 2012, 11:32 AM)
What VPN do you subscribe to? You mean $4 as in US dollars? Sorry for asking stupid question, why would you want to use VPN in the first place?
*
sh3lls.net

need VPN to watch geospecific sites like pisces88 said.

such as HULU, CBS , WB, bla bla bla which only allow US I.P

I heard that soon, BBC Iplayer will allow US IP , currently only UK IP. with iplayer i can watch all those british comedy wah so nice !

yeah US$4

This post has been edited by zzzxtreme: Aug 24 2012, 11:41 AM
aeiou228
post Aug 24 2012, 11:50 AM

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QUOTE(soulseeker6187 @ Aug 24 2012, 11:35 AM)
maxis>unifi

in terms of price biggrin.gif
Unify is triple play and it comes with free iptv set top box. If potong Astro, Unify gives better over all cost savings.


TSronnie
post Aug 24 2012, 11:52 AM

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These few days.... connecting to Maxis on Thomson router startup seem difficult to get connected. Maybe too many Public IP address assigned.
soulseeker6187
post Aug 24 2012, 11:53 AM

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QUOTE(aeiou228 @ Aug 24 2012, 11:50 AM)
Unify is triple play and it comes with free iptv set top box. If potong Astro, Unify gives better over all cost savings.
*
i use openbox brows.gif
so its better than unifi or astro.
TSronnie
post Aug 24 2012, 11:54 AM

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QUOTE(ericling @ Aug 24 2012, 11:23 AM)
Hi guys, it seems like user on public IP have more dc problems than users on private IP.

The default installation is public or private IP?
What's the advantage of having public IP?
Which one should i use? I am not a gamer but a heavy downloader and use internet for live football match streaming.
*
Default is Private IP range
Public IP allows better torrenting experience and CCTV connection
I suggest Private IP
aeiou228
post Aug 24 2012, 11:55 AM

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QUOTE(soulseeker6187 @ Aug 24 2012, 11:53 AM)
i use openbox brows.gif
so its better than unifi or astro.
*
Yea, that will be the ultimate combination. looking for one too. nod.gif
TSronnie
post Aug 24 2012, 11:59 AM

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QUOTE(soulseeker6187 @ Aug 24 2012, 11:53 AM)
i use openbox brows.gif
so its better than unifi or astro.
*
Do you mean installing OpenBox we could get all Astro channels also ?
soulseeker6187
post Aug 24 2012, 12:01 PM

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QUOTE(ronnie @ Aug 24 2012, 11:59 AM)
Do you mean installing OpenBox we could get all Astro channels also ?
*
yes.
also from satelite around the region brows.gif
jeremy05
post Aug 24 2012, 12:06 PM

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does anyone face router wifi problems?

my route wifi problems at 1st, work well, just recently something wrong. can't search on the wifi list, even after connect, few minutes, disconnect, then the wifi indicate light on router "off"!! restart outer take forever to connect...
zzzxtreme
post Aug 24 2012, 12:08 PM

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the wifi not so good, so i plug in another wifi router to the thomsonn via LAN cable

soulseeker6187, can you give a link on OpenBox ? i would very much love it biggrin.gif
khelben
post Aug 24 2012, 01:10 PM

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Maxis has given me pretty good latency in Diablo 3 the last time I tried, probably few weeks ago.

Hopefully Guild Wars 2 wont have much problems like what you guys are facing in games hosted in local servers.
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post Aug 24 2012, 01:30 PM

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QUOTE(khelben @ Aug 24 2012, 01:10 PM)
Maxis has given me pretty good latency in Diablo 3 the last time I tried, probably few weeks ago.

Hopefully Guild Wars 2 wont have much problems like what you guys are facing in games hosted in local servers.
*
so far i have no issue with maxis home fiber.

downloading, youtube, no dc, etc only no serious gaming yet.
T09
post Aug 24 2012, 01:40 PM

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» Click to show Spoiler - click again to hide... «

now tis is vy vy weird, i can nvr get ur kind of dl speed. the maximum i can get is only 200kbps+ in mediafire. now tis is ridiculous, subscribed to maxis home fibre 10mb bt get tis kind of funny dl speed. mad.gif

can someone pls enlighten me wat shud i do? is thr any settings or so to get faster dl speed?
zzzxtreme
post Aug 24 2012, 02:28 PM

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my most "Serious" gaming was counterstrike online, about 23ms average. not as good as unifi business, but playable

danieltay
post Aug 24 2012, 02:46 PM

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QUOTE(pisces88 @ Aug 24 2012, 11:22 AM)
hahah then unifi>maxis la  brows.gif  brows.gif

still unclear whether want to cut off my streamyx 1.0 then go for

1) unifi
2) Maxis fiber
3) streamyx 4.0 - another forumer chose this instead of unifi, speed very fast according to him  biggrin.gif
*
maybe u can consider p1 fiber(using unfi as backbone as well)... currently cheapest at RM99 for 5 mbps

http://www.p1.com.my/biz/
steventyy
post Aug 24 2012, 02:51 PM

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QUOTE(danieltay @ Aug 24 2012, 02:46 PM)
maybe u can consider p1 fiber(using unfi as backbone as well)... currently cheapest at RM99 for 5 mbps

http://www.p1.com.my/biz/
*
wow !! unlimited quota.

danieltay
post Aug 24 2012, 02:52 PM

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QUOTE(steventyy @ Aug 24 2012, 02:51 PM)
wow !! unlimited quota.
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yup, may consider to terminate my maxshit ftth for good
zzzxtreme
post Aug 24 2012, 02:53 PM

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too bad danieltay is having problems sad.gif
danieltay
post Aug 24 2012, 02:57 PM

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QUOTE(zzzxtreme @ Aug 24 2012, 02:53 PM)
too bad danieltay is having problems sad.gif
*
maxshit is too inconsistent... if u notice, currently(now) the connection is starting to slow down... lag while posting in lowyat

so this cycle of shit is happening every weekend... the maxshit server is overload and unable to handle heavy traffics during peak period

so be prepared to enjoy slow speed this weekend... yet again!

anyway, on the light side, let's enjoy some funny videos on p1 :-
http://www.p1.com.my/bizvideos/

wah, this p1 got 30 day money back guaranteed some more... if maxshit offer 30 day money back guaranteed, i am sure 90% of subscribers will say bye2 and run away!

This post has been edited by danieltay: Aug 24 2012, 03:20 PM
zzzxtreme
post Aug 24 2012, 03:00 PM

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bandar utama residents are lucky - stable

hopefully there won't be a problem when i shift to subang year end
clawhammer
post Aug 24 2012, 03:28 PM

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QUOTE(T09 @ Aug 24 2012, 01:40 PM)
» Click to show Spoiler - click again to hide... «

now tis is vy vy weird, i can nvr get ur kind of dl speed. the maximum i can get is only 200kbps+ in mediafire. now tis is ridiculous, subscribed to maxis home fibre 10mb bt get tis kind of funny dl speed. mad.gif

can someone pls enlighten me wat shud i do? is thr any settings or so to get faster dl speed?
*
I don't think it is weird at all. You are downloading from file sharing sites like Mediafire and they often cap the connection speed. It is not Maxis that is throttling your speed down but Mediafire is not giving you that sort of bandwidth. You can never expect 1MB/s from file sharing sites.

If you download from nVidia, Microsoft, etc and it's giving you 200KB/s then there might be a problem.
jetwash
post Aug 24 2012, 04:32 PM

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QUOTE(ronnie @ Aug 24 2012, 11:59 AM)
Do you mean installing OpenBox we could get all Astro channels also ?
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this kind of talk is prohibited around here cool2.gif brows.gif

but yes, maxis ftth works well with my skybox too.. now considering adding another sat dish to receive other broadcasts too biggrin.gif
hongchai888
post Aug 24 2012, 04:57 PM

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Anyone bro know how to check the balance free call / international call etc?
T09
post Aug 24 2012, 05:27 PM

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QUOTE(clawhammer @ Aug 24 2012, 03:28 PM)
I don't think it is weird at all. You are downloading from file sharing sites like Mediafire and they often cap the connection speed. It is not Maxis that is throttling your speed down but Mediafire is not giving you that sort of bandwidth. You can never expect 1MB/s from file sharing sites.

If you download from nVidia, Microsoft, etc and it's giving you 200KB/s then there might be a problem.
*
err, but it seems like evy1 else is downloading from mediafire or other file sharing sites yet they got vy fast dl speed with their maxis home fibre 10mb, while i only got max 200kbps dl speed cry.gif
clawhammer
post Aug 24 2012, 05:38 PM

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QUOTE(T09 @ Aug 24 2012, 05:27 PM)
err, but it seems like evy1 else is downloading from mediafire or other file sharing sites yet they got vy fast dl speed with their maxis home fibre 10mb, while i only got max 200kbps dl speed cry.gif
*
Who is that everyone and what do you mean by "very fast speed"? smile.gif Did you try downloading the same link/file? I get slow download speeds from file sharing sites as well but my torrent can hit 1MB/s.
pisanq
post Aug 24 2012, 05:54 PM

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QUOTE(clawhammer @ Aug 24 2012, 05:38 PM)
Who is that everyone and what do you mean by "very fast speed"? smile.gif Did you try downloading the same link/file? I get slow download speeds from file sharing sites as well but my torrent can hit 1MB/s.
*
Referring to http://en.wikipedia.org/wiki/MediaFire, Mediafire does not enforce waiting times for downloads, limit simultaneous downloading, or set bandwidth limits.
user posted image
jacky1678
post Aug 24 2012, 06:00 PM

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QUOTE(hongchai888 @ Aug 24 2012, 04:57 PM)
Anyone bro know how to check the balance free call / international call etc?
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not call to customer service to ask ?

luckyse7en
post Aug 24 2012, 06:45 PM

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Yes, I am having the same problem (disconnected issue) as well. One day down few times, and it continue for several days. I have ask maxis what is the solution for this, and the 2nd level (technical support) told me that no solution for long time. As they cannot control at all. Everything is under TELEKOM control. If u want stable Internet, better get Unifi. Yours can terminate the Maxis Home service, as they can't guarantee the down time (this is what the technical support team told me!!!)
I agree that when I use the provided phone to call maxis hotline (123), everytime I need to wait for at least 10-20 min before someone pick-up the call. Everytime when they refer to someone, I have to wait another 20-30mins. Since they can not guarantee the level of service, u can terminal the service without paying penalty. if maxis ask you to pay the penalty, then u can appeal thru the consumer tribunal court.
zzzxtreme
post Aug 24 2012, 07:12 PM

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QUOTE(pisanq @ Aug 24 2012, 05:54 PM)
Referring to http://en.wikipedia.org/wiki/MediaFire, Mediafire does not enforce waiting times for downloads, limit simultaneous downloading, or set bandwidth limits.
user posted image
*
and subject to change without notice nod.gif
clawhammer
post Aug 24 2012, 10:22 PM

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QUOTE(pisanq @ Aug 24 2012, 05:54 PM)
Referring to http://en.wikipedia.org/wiki/MediaFire, Mediafire does not enforce waiting times for downloads, limit simultaneous downloading, or set bandwidth limits.
user posted image
*
Unfortunately you are getting the wrong information smile.gif Imagine you're hosting files in a server with 100Mbps connection. If only 100 users are downloading from your server, I will get a very fast speed. However if there are 10,000 users simultaneously downloading from your server, do you think it will still be full speed? When this happens, you need to manage the connections and download. Therefore you need to throttle speeds (for example on some files which has more users downloading compared to files that has lesser users downloading).
jeremy05
post Aug 24 2012, 10:28 PM

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you all just slow connection, my router just keep on and off every few minutes, never success connect, see only power light is on and off, all other led is off...
clawhammer
post Aug 24 2012, 10:31 PM

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QUOTE(jeremy05 @ Aug 24 2012, 10:28 PM)
you all just slow connection, my router just keep on and off every few minutes, never success connect, see only power light is on and off, all other led is off...
*
Maybe you can try using a 3rd party router? I'm using Mikrotik since day one, no router issues but only Maxis connection issues, lol
jeremy05
post Aug 24 2012, 10:35 PM

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QUOTE(clawhammer @ Aug 24 2012, 10:31 PM)
Maybe you can try using a 3rd party router? I'm using Mikrotik since day one, no router issues but only Maxis connection issues, lol
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yes, i can use 3rd party router, but the voip phone will unable to use...
clawhammer
post Aug 24 2012, 10:36 PM

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QUOTE(jeremy05 @ Aug 24 2012, 10:35 PM)
yes, i can use 3rd party router, but the voip phone will unable to use...
*
You're right and I'm still trying to change the IP of Thomson so that I can connect to my router.
swimming
post Aug 24 2012, 11:41 PM

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today i had 3 rounds of PPP authentication no reply issue, and maxis said this and intermittent dc are open issues at TM without timeframe.

i requested for private ip for time being, looking forward to stable connection.

This post has been edited by swimming: Aug 24 2012, 11:43 PM
pisanq
post Aug 24 2012, 11:43 PM

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QUOTE(clawhammer @ Aug 24 2012, 10:22 PM)
Unfortunately you are getting the wrong information smile.gif Imagine you're hosting files in a server with 100Mbps connection. If only 100 users are downloading from your server, I will get a very fast speed. However if there are 10,000 users simultaneously downloading from your server, do you think it will still be full speed? When this happens, you need to manage the connections and download. Therefore you need to throttle speeds (for example on some files which has more users downloading compared to files that has lesser users downloading).
*
I believe a GIANT file hosting company like Mediafire use super mesh gigabit internet connection with multi-tier load balancer to cater all those user download speed requirement to ensure every connection will get maximum and optimum speed. It's not like what you imagine by simply divide 100 to 10k connection. FYI I always get maximum speed when downloading from Mediafire doesn't matter I use dialup, Streamyx, Unifi or Maxis FTTH because they didn't put any download speed limit to free user or paid user.

Thanks and hope it helps to clarify.
clawhammer
post Aug 24 2012, 11:59 PM

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QUOTE(pisanq @ Aug 24 2012, 11:43 PM)
I believe a GIANT file hosting company like Mediafire use super mesh gigabit internet connection with multi-tier load balancer to cater all those user download speed requirement to ensure every connection will get maximum and optimum speed. It's not like what you imagine by simply divide 100 to 10k connection. FYI I always get maximum speed when downloading from Mediafire doesn't matter I use dialup, Streamyx, Unifi or Maxis FTTH because they didn't put any download speed limit to free user or paid user.

Thanks and hope it helps to clarify.
*
That is what you believe but unfortunately you are wrong again smile.gif Even if you have a premium account for Rapidshare, Filesonic, etc, you cannot get full speed from Malaysian ISP. Have you tried using premium accounts? I am very doubtful when you say that no matter what connection you are using, you can get full speed from Mediashare. If so, please show me some proof of it via screenshots (dialup, Streamyx, Unifi or Maxis FTTH) showing your connection speed and max download speed. I have been using Internet since 1990's and seriously, you are the first person that claims all your connection are able to do full speed from file sharing sites, it's bizarre rolleyes.gif

You are also confused between the function of load balancer vs bandwidth. A load balancer is just a hardware that balances the connection for different servers and it DOES NOT increase your connection speed. If 100 Mbps is what you have then that's what you have.
TSronnie
post Aug 25 2012, 12:51 AM

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QUOTE(swimming @ Aug 24 2012, 11:41 PM)
today i had 3 rounds of PPP authentication no reply issue, and maxis said this and intermittent dc are open issues at TM without timeframe.

i requested for private ip for time being, looking forward to stable connection.
*
Facing similar scenario for me as well....especially during the night time.

Getting loads of "PPP PAP Authenticate Request sent"
super911
post Aug 25 2012, 01:32 AM

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QUOTE(jeremy05 @ Aug 24 2012, 10:28 PM)
you all just slow connection, my router just keep on and off every few minutes, never success connect, see only power light is on and off, all other led is off...
*
The router is faulty. I have same problem too previously. After maxis change one for me, so far so good.
nicky1112001
post Aug 25 2012, 02:00 AM

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Today I found out that..that Thomson router...cannot use for CCTV recorder?no have port forwarding?
swimming
post Aug 25 2012, 05:25 AM

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QUOTE(jeremy05 @ Aug 24 2012, 10:28 PM)
you all just slow connection, my router just keep on and off every few minutes, never success connect, see only power light is on and off, all other led is off...
*
my router restarts itself also after retrying connecting couple times without success (during PPP no reply issue).
however it does not restart when connection stable or during intermittent dc, i wonder why... a feature???


Added on August 25, 2012, 5:53 am
QUOTE(ronnie @ Aug 25 2012, 12:51 AM)
Facing similar scenario for me as well....especially during the night time.

Getting loads of "PPP PAP Authenticate Request sent"
*
this down time can last for 15min to few hours, it seems getting more frequent and worrying...

during the problem, VOIP working but internet down, connect status always Retrying, router may restart itself after a while (btw i try connecting every 3 minutes), if i tried wrong password/username, will get PPP fail reply; no PPP reply if correct password.

when i report the issue, maxis said some public ip users affected and advise was to restart modem and router then just wait. but this does not reduce the down time and seems like maxis cant do anything about it. i requested 2 login for both public and private ip, maxis said cannot; switching private/public ip will still take times within 24hr.

This post has been edited by swimming: Aug 25 2012, 06:03 AM
Qavs
post Aug 25 2012, 06:22 AM

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QUOTE(clawhammer @ Aug 24 2012, 11:59 PM)
That is what you believe but unfortunately you are wrong again smile.gif Even if you have a premium account for Rapidshare, Filesonic, etc, you cannot get full speed from Malaysian ISP. Have you tried using premium accounts? I am very doubtful when you say that no matter what connection you are using, you can get full speed from Mediashare. If so, please show me some proof of it via screenshots (dialup, Streamyx, Unifi or Maxis FTTH) showing your connection speed and max download speed. I have been using Internet since 1990's and seriously, you are the first person that claims all your connection are able to do full speed from file sharing sites, it's bizarre rolleyes.gif

You are also confused between the function of load balancer vs bandwidth. A load balancer is just a hardware that balances the connection for different servers and it DOES NOT increase your connection speed. If 100 Mbps is what you have then that's what you have.
*
No offense, I have premium for RS and I do get full speed most of the time (95%) for the past 3 years.
I only complaint to Streamyx once, reset port and it went back to normal. I was using 4MB, speed was around 500kbps +/-

Now with Maxis, Rapidshare full speed also, but not stable. Well, not exactly not stable, it will go from 1.3mbps to 800kbps at some time, but most of the time is max speed. (PREMIUM)
TSronnie
post Aug 25 2012, 10:29 AM

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QUOTE(swimming @ Aug 25 2012, 05:25 AM)
my router restarts itself also after retrying connecting couple times without success (during PPP no reply issue).
however it does not restart when connection stable or during intermittent dc, i wonder why... a feature???


Added on August 25, 2012, 5:53 am

this down time can last for 15min to few hours, it seems getting more frequent and worrying...

during the problem, VOIP working but internet down, connect status always Retrying, router may restart itself after a while (btw i try connecting every 3 minutes), if i tried wrong password/username, will get PPP fail reply; no PPP reply if correct password.

when i report the issue, maxis said some public ip users affected and advise was to restart modem and router then just wait. but this does not reduce the down time and seems like maxis cant do anything about it. i requested 2 login for both public and private ip, maxis said cannot; switching private/public ip will still take times within 24hr.
*
My Thomson also self-reboot after I retry Connect via webpage many times... this difficulty in connection happens more often at night. This morning, boot up the Thomson + BTU no issues getting connected.

I've request to switch back to Private IP to check if this problem ("PPP PAP Authenticate Request sent") is "reduced" or not.
aerobowl
post Aug 25 2012, 10:40 AM

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QUOTE(swimming @ Aug 24 2012, 11:41 PM)
today i had 3 rounds of PPP authentication no reply issue, and maxis said this and intermittent dc are open issues at TM without timeframe.

i requested for private ip for time being, looking forward to stable connection.
*
TM customer service like to use "submarine cable" as their shield
Maxis CS just use "TM" as their shield

if was TM issue why public IP users face more frequent dc issue then private IP users?
if was TM issue then what exactly was "the issue"? do try us with some specific technical terms
hongchai888
post Aug 25 2012, 11:31 AM

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I feel like the speed is back to 'normal' yesterday, good seeds torrent max only could get 200kbps, Microsoft max 500kbps etc.... maybe all back from kampung already?

Above happening during peak hour, this morning I try again, huala, 1.2mb per sec.
clawhammer
post Aug 25 2012, 11:42 AM

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QUOTE(Qavs @ Aug 25 2012, 06:22 AM)
No offense, I have premium for RS and I do get full speed most of the time (95%) for the past 3 years.
I only complaint to Streamyx once, reset port and it went back to normal. I was using 4MB, speed was around 500kbps +/-

Now with Maxis, Rapidshare full speed also, but not stable. Well, not exactly not stable, it will go from 1.3mbps to 800kbps at some time, but most of the time is max speed. (PREMIUM)
*
That's alright, you have a very good connection there smile.gif Majority of people with Maxis Home Fiber are unable to complete a download from RS including myself and this is a known issue due to the high latency. Besides, not all files will give you "full speed" and when you term it as "full speed", it means 1MB/s (at least) in this case. If it's 800 KB/s, how can that be "full speed"?

Btw, I used to have Filesonic Premium with Streamyx 4MB a year ago and I never get full speed 100% as well. Certain files I can get full speed but not all files. However if we are talking about MediaFire, it really does not make sense if people say they can get full speed all the time for all files (that's my whole point).

This post has been edited by clawhammer: Aug 25 2012, 11:50 AM
pisanq
post Aug 25 2012, 11:59 AM

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QUOTE(clawhammer @ Aug 24 2012, 11:59 PM)
That is what you believe but unfortunately you are wrong again smile.gif Even if you have a premium account for Rapidshare, Filesonic, etc, you cannot get full speed from Malaysian ISP. Have you tried using premium accounts? I am very doubtful when you say that no matter what connection you are using, you can get full speed from Mediashare. If so, please show me some proof of it via screenshots (dialup, Streamyx, Unifi or Maxis FTTH) showing your connection speed and max download speed. I have been using Internet since 1990's and seriously, you are the first person that claims all your connection are able to do full speed from file sharing sites, it's bizarre rolleyes.gif

You are also confused between the function of load balancer vs bandwidth. A load balancer is just a hardware that balances the connection for different servers and it DOES NOT increase your connection speed. If 100 Mbps is what you have then that's what you have.
*
Here is the speed I get using Maxis FTTH
user posted image
user posted image
It's different story if you compare download speed between Mediafire (not Mediashare) and other file sharing sites because Mediafire didn't cap our download speed limit for free users.
FYI, there are so many type of load balancer (LB), here is some of them:
Application LB - to loadbalance between application server and get optimum connection
Internet link LB - to loadbalance between multiple network termination unit devices and get optimum connection to internet

BTW you can PM me if you want more details about these stuff because this thread just discussing about Maxis FTTH only
clawhammer
post Aug 25 2012, 12:11 PM

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QUOTE(pisanq @ Aug 25 2012, 11:59 AM)
It's different story if you compare download speed between Mediafire (not Mediashare) and other file sharing sites because Mediafire didn't cap our download speed limit for free users.
Show me you can get 1.25MB/s for this file smile.gif I can't even hit 500KB/s here

http://www.mediafire.com/download.php?i6ua00spypgepzk
jerryhean
post Aug 25 2012, 12:49 PM

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QUOTE(clawhammer @ Aug 25 2012, 12:11 PM)
Show me you can get 1.25MB/s for this file smile.gif I can't even hit 500KB/s here

http://www.mediafire.com/download.php?i6ua00spypgepzk
*
For me ok leh...




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pisanq
post Aug 25 2012, 01:00 PM

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QUOTE(clawhammer @ Aug 25 2012, 12:11 PM)
Show me you can get 1.25MB/s for this file smile.gif I can't even hit 500KB/s here

http://www.mediafire.com/download.php?i6ua00spypgepzk
*
user posted image
aerobowl
post Aug 25 2012, 01:58 PM

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mediafire i always get 200Kbps+ only
pisanq
post Aug 25 2012, 02:15 PM

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QUOTE(aerobowl @ Aug 25 2012, 01:58 PM)
mediafire i always get 200Kbps+ only
*
How about downloading from hulkshare.com? They also didn't limit download speed and total simultanious connection per file for free user.
clawhammer
post Aug 25 2012, 02:20 PM

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QUOTE(jerryhean @ Aug 25 2012, 12:49 PM)
For me ok leh...
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QUOTE(pisanq @ Aug 25 2012, 01:00 PM)
user posted image
*
Both of you are using a download manager to do the job. The reason why you are getting "full speed" is because the download manager optimizes the download for you by using multiple connections and downloading the files in parts (please read more about segmented downloading). Segmented downloads mean you can download the same file with many streams, resulting in higher download-speed. That explains why you claim it is getting "full speed".


QUOTE(aerobowl @ Aug 25 2012, 01:58 PM)
mediafire i always get 200Kbps+ only
*
Your observation and experience is correct. They are claiming "full speed" downloads because they are using download managers which somewhat optimizes the connection to get that sort of speed.
hamtaro98
post Aug 25 2012, 02:22 PM

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Finish installed today morning, tm and maxis guy came at 10 and finish at 1130, very fast installing without extra charges. But the modem provided by TM is Alcatel-lucent brand, not Huawei.
Finally byebye to mt 1mb streamyx~
pisanq
post Aug 25 2012, 02:29 PM

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QUOTE(clawhammer @ Aug 25 2012, 02:20 PM)
Both of you are using a download manager to do the job. The reason why you are getting "full speed" is because the download manager optimizes the download for you by using multiple connections and downloading the files in parts (please read more about segmented downloading). Segmented downloads mean you can download the same file with many streams, resulting in higher download-speed. That explains why you claim it is getting "full speed".
Your observation and experience is correct. They are claiming "full speed" downloads because they are using download managers which somewhat optimizes the connection to get that sort of speed.
*
I use download manager to create multiple download connection per file because my computer Operating System limit my download speed per connection. That's why I can utilize all the Maxis FTTH bandwidth after combining all of these "OS limited download speed"
clawhammer
post Aug 25 2012, 02:37 PM

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QUOTE(pisanq @ Aug 25 2012, 02:29 PM)
I use download manager to create multiple download connection per file because my computer Operating System limit my download speed per connection. That's why I can utilize all the Maxis FTTH bandwidth after combining all of these "OS limited download speed"
*
That's true but you are getting full speed because you are using a download manager which is literally optimizing your network connection. Therefore it is not fair to say that under all circumstances we can get full speed downloads from Mediafire because not everyone has a download manager and would pay for it. Besides, some file sharing sites will block segmented downloading unless you are a premium user.

That is why some people get confused as to why they are getting low download speeds while others are getting "full speed" biggrin.gif They are misled by the fact that you guys are using a download manager.
bladegun
post Aug 25 2012, 04:23 PM

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My installation on 26 Sept and I already received 2 bills with different account number. Does you guys also have 2 different account numbers?

EDIT: Sorry, I have read the 1st page already. Question answered.

This post has been edited by bladegun: Aug 25 2012, 04:33 PM
wokan
post Aug 25 2012, 04:25 PM

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bro Ronnie, maybe you can post on 1st page to clarify the the speed issue

By using Download Manager utility tool you will get full speed 1.2MBps from certain sites while those not using Download Manager (from certain sites) to avoid confusion.

duckaton
post Aug 25 2012, 04:47 PM

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you all are just trying to justify the slow download speed from direct download with tonnes of excuses.---derailed la

why don't just say maxis has some problems now, will be better soon.
danieltay
post Aug 25 2012, 04:53 PM

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QUOTE(clawhammer @ Aug 25 2012, 12:11 PM)
Show me you can get 1.25MB/s for this file smile.gif I can't even hit 500KB/s here

http://www.mediafire.com/download.php?i6ua00spypgepzk
*
i try and get about 200kbps only... maxshit!

and yes, if use download manager can get 1.2mbps

that is the reason why when maxis installer came, he will show you the full speed 1.2mbps using download manager, never dare to show you direct download


Added on August 25, 2012, 5:01 pm
QUOTE(duckaton @ Aug 25 2012, 04:47 PM)
you all are just trying to justify the slow download speed from direct download with tonnes of excuses.---derailed la

why don't just say maxis has some problems now, will be better soon.
*
have u got your p1 installed?

feedback pls

This post has been edited by danieltay: Aug 25 2012, 05:01 PM
duckaton
post Aug 25 2012, 05:29 PM

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QUOTE(danieltay @ Aug 25 2012, 04:53 PM)
have u got your p1 installed?

feedback pls
*
not installed yet.

my experience so far:

1) submitted my interest on their website 11th Aug Saturday night.
agent called Monday morning to confirm my interest and emailed to me what to do to apply.

I dilly dally, scared will be same as maxis and do a lot of research, nothing found.
end up tried their staff's fiber at his home, so far okay.
no redirection or disconnection.

2) emailed everything and signed the registration form thursday 23th Aug
received sms acknowledgement the next day Friday
followed by an email with all particulars and voip tel number,
someone will call me within 3 working days to confirm appt for installation.

3) now waiting.

What I am happy with:
Good service so far.
Unlimited quota stated clearly
30 days money back
Cheap RM99 p/month for 5mb

What I am not happy with:
no iptv, but not really important to me
weird terms/condition, must make call on tel at least once a month.
default e-billing, paper bill add rm5
Voip phone is green colour, wired.
user posted image



QUOTE(hamtaro98 @ Aug 25 2012, 02:22 PM)
Finish installed today morning, tm and maxis guy came at 10 and finish at 1130, very fast installing without extra charges. But the modem provided by TM is Alcatel-lucent brand, not Huawei.
Finally byebye to mt 1mb streamyx~
*
so they have new stock wifi router edi?
same shitty thomson or new model?
share experience pls.

goodluck, you will need it.

This post has been edited by duckaton: Aug 25 2012, 05:39 PM
TSronnie
post Aug 25 2012, 07:29 PM

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QUOTE(wokan @ Aug 25 2012, 04:25 PM)
bro Ronnie, maybe you can post on 1st page to clarify the the speed issue

By using Download Manager utility tool you will get full speed 1.2MBps from certain sites while those not using Download Manager (from certain sites) to avoid confusion.
*
Why would we not use FREE Download Managers ?
Main objective of downloading : Download as fast as possible with the right tool. thumbup.gif thumbup.gif

Don't expect Schumacher to perform when driving a Myvi, compared to a Mercedes brows.gif brows.gif
ericling
post Aug 25 2012, 10:11 PM

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Stupid Maxis. Today I called them and they said they can't find any detail of my registered name. WTF.
Then called to the centre I registered at and they said they will check for me. But too bad I didn't have any prove that I registered before the RM118 deadline.
Anyone of you guys experience this? Really pissed of with this kind of service.

danieltay
post Aug 25 2012, 11:53 PM

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QUOTE(ericling @ Aug 25 2012, 10:11 PM)
Stupid Maxis. Today I called them and they said they can't find any detail of my registered name. WTF.
Then called to the centre I registered at and they said they will check for me. But too bad I didn't have any prove that I registered before the RM118 deadline.
Anyone of you guys experience this? Really pissed of with this kind of service.
*
Go for p1 fiber lah, cheap2... rm99 for 5mbps


Added on August 25, 2012, 11:56 pm
QUOTE(ronnie @ Aug 25 2012, 07:29 PM)
Why would we not use FREE Download Managers ?
Main objective of downloading : Download as fast as possible with the right tool.  thumbup.gif  thumbup.gif

Don't expect Schumacher to perform when driving a Myvi, compared to a Mercedes  brows.gif  brows.gif
*
Of coz will use download manager when possible... But not everything can use download manager

For example I am using my iPad to download movie from pps... The the speed is slower than streamyx 1 Mbps...wtf!

Not sure what kind of settings done in the maxis server... They definitely employed too many stupid engineers who try to be clever... Causing problems everywhere

This post has been edited by danieltay: Aug 25 2012, 11:58 PM
swimming
post Aug 26 2012, 12:16 AM

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QUOTE(ericling @ Aug 25 2012, 10:11 PM)
Stupid Maxis. Today I called them and they said they can't find any detail of my registered name. WTF.
Then called to the centre I registered at and they said they will check for me. But too bad I didn't have any prove that I registered before the RM118 deadline.
Anyone of you guys experience this? Really pissed of with this kind of service.
*
i registered at maxis dealer end june but no news after that. i called maxis 2 weeks later, they said my registration not received, so i gave them my registration form number and which dealer i registered with for them to trace. another 2 weeks later, they called me to schedule installation on following week and promotion price stayed.
ericling
post Aug 26 2012, 12:48 AM

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QUOTE(swimming @ Aug 26 2012, 12:16 AM)
i registered at maxis dealer end june but no news after that. i called maxis 2 weeks later,  they said my registration not received, so i gave them my registration form number and which dealer i registered with for them to trace. another 2 weeks later, they called me to schedule installation on following week and promotion price stayed.
*
So I need to go to the dealer to get my registration form number and call Maxis?

P1 or Maxis?
swimming
post Aug 26 2012, 01:25 AM

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QUOTE(ericling @ Aug 26 2012, 12:48 AM)
So I need to go to the dealer to get my registration form number and call Maxis?

P1 or Maxis?
*
the dealer should have given you the customer copy of the maxis registration form on the spot.
and the form should have a reference number.
TSronnie
post Aug 26 2012, 03:25 AM

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TM Engineers = Malay majority
Maxis Engineers = Indian majority

Make your own conclusion for those who work with them (now or previously)
TSronnie
post Aug 26 2012, 03:28 AM

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QUOTE(ericling @ Aug 26 2012, 12:48 AM)
So I need to go to the dealer to get my registration form number and call Maxis?

P1 or Maxis?
*
Just try P1 since it's cheaper with 30-day money back.

P1 uses the 30-day Money Back very effective... my colleague fell for it during their POTONG promo.
During the the 30-day period, you get EXCELLENT speed/experience.
Then after 30-day, true color of P1 bad service will surface. BEWARE !!!
danieltay
post Aug 26 2012, 03:50 AM

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QUOTE(ronnie @ Aug 26 2012, 03:25 AM)
TM Engineers = Malay majority
Maxis Engineers = Indian majority

Make your own conclusion for those who work with them (now or previously)
*
nothing to do with race... it has to do with the tunjuk pandai attitude... for example, why u place a cache processing for web browsing(causing the web browsing to be slower than streamyx 512kbps)? trying to be genius or hero? that is called super stupid sohai wanting to be hero tahi kuching!

that is the source of all the problems we are facing now! some idiots engineers(whatever race u r i dun care, ang moh or olang i oso fcuk u!) trying to be clever, fcuk up!

This post has been edited by danieltay: Aug 26 2012, 03:51 AM
TSronnie
post Aug 26 2012, 09:15 AM

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QUOTE(danieltay @ Aug 26 2012, 03:50 AM)
nothing to do with race... it has to do with the tunjuk pandai attitude... for example, why u place a cache processing for web browsing(causing the web browsing to be slower than streamyx 512kbps)? trying to be genius or hero? that is called super stupid sohai wanting to be hero tahi kuching!

that is the source of all the problems we are facing now! some idiots engineers(whatever race u r i dun care, ang moh or olang i oso fcuk u!) trying to be clever, fcuk up!
*
Indian like to beat-around-the-bush ... that's why our ping hops is 8-9 within Maxis.
aerobowl
post Aug 26 2012, 09:52 AM

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QUOTE(danieltay @ Aug 26 2012, 03:50 AM)
nothing to do with race... it has to do with the tunjuk pandai attitude... for example, why u place a cache processing for web browsing(causing the web browsing to be slower than streamyx 512kbps)? trying to be genius or hero? that is called super stupid sohai wanting to be hero tahi kuching!

that is the source of all the problems we are facing now! some idiots engineers(whatever race u r i dun care, ang moh or olang i oso fcuk u!) trying to be clever, fcuk up!
*
"cache processing" ? sound like spying on us
later we will receive blackmail with title "i know what you did yesterday"
hamtaro98
post Aug 26 2012, 10:20 AM

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Still the same thomson tg784n provided by maxis. Just the modem is not Huawei but Alcatel-lucent by TM. So far face no problem, currently waiting for Dr.pitchard voucher gift~
maiself
post Aug 26 2012, 10:28 AM

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Maxis call for installation appointment on Sat Morning (Yesterday), installer never came and only give a call around 1PM, reschedule to this morning (Sun) never show up also, call also no 1 pickup (OFF).

Haiiiihhh so many makan LEMANG kah?
TSronnie
post Aug 26 2012, 11:26 AM

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Not able to connect for the past 1 hour in Puchong area... All users come back from Raya holidays. Getting congested the authentication server.
neo1point3
post Aug 26 2012, 11:33 AM

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Same here

I cant access the internet now...authentication server cannot reach

Haihhhhh
jerryhean
post Aug 26 2012, 12:24 PM

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QUOTE(ronnie @ Aug 26 2012, 11:26 AM)
Not able to connect for the past 1 hour in Puchong area... All users come back from Raya holidays. Getting congested the authentication server.
*
No issue here, Puchong also
IccyAsd
post Aug 26 2012, 12:31 PM

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im just curious, can you guys try to on firewall to standard for those user that face frequent dc (public ip user)? i did that & the max dc for me is maybe 0-1 time a day since 1 week ago, before this i dc 4-5 times a day.... not sure if its just a coincidence.
menime123
post Aug 26 2012, 12:56 PM

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how do i disable my wireless function on my thomson router?
jacky1678
post Aug 26 2012, 02:03 PM

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Guys, just used for the second day...

any suggestion which website to check the speed is the most accurate one ?

below is my speed test but very confuse me which return different answer.

Somehow i open download and play game still smooth..

Attached Image
Attached Image
Attached Image
Attached Image
Attached Image
Attached Image
Attached Image
Attached Image

This post has been edited by jacky1678: Aug 26 2012, 02:05 PM
jetwash
post Aug 26 2012, 02:37 PM

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I've now had two incidences (last night and just now, never ever before this) where the internet goes down suddenly, although on the router it still says 'connected' and the pc itself says 'connected with internet access'..

can someone remind me whether this is probably a problem with the thomson router, or the maxis server itself?
lalachong
post Aug 26 2012, 02:52 PM

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QUOTE(krel89 @ Aug 22 2012, 07:44 PM)
yeah, i also curious about it also..
planned on 1 september for my installation..
maxis promises us that on July they will lunch the service, i don't know what happen~
*
Yalor.. when is IPTV ler?
pisanq
post Aug 26 2012, 02:53 PM

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QUOTE(jetwash @ Aug 26 2012, 02:37 PM)
I've now had two incidences (last night and just now, never ever before this) where the internet goes down suddenly, although on the router it still says 'connected' and the pc itself says 'connected with internet access'..

can someone remind me whether this is probably a problem with the thomson router, or the maxis server itself?
*
That's exactly what I'm facing for frequent internet disconnection https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=4397
danieltay
post Aug 26 2012, 03:08 PM

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QUOTE(ronnie @ Aug 26 2012, 09:15 AM)
Indian like to beat-around-the-bush ... that's why our ping hops is 8-9 within Maxis.
*
anyway, did you visited maxis server centre? why u know majority is indian?

i got a call from one of the engineer, he is a malay


This post has been edited by danieltay: Aug 26 2012, 03:10 PM
TSronnie
post Aug 26 2012, 03:24 PM

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Finally at 3.05pm, I managed to connect successfully with Maxis Home Fibre.... Should leave it on all the time brows.gif and waste electricity. I have been trying since 11am. cry.gif cry.gif cry.gif cry.gif

user posted image

This post has been edited by ronnie: Aug 26 2012, 03:26 PM
TSronnie
post Aug 26 2012, 03:28 PM

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QUOTE(jerryhean @ Aug 26 2012, 12:24 PM)
No issue here, Puchong also
*
Private IP or Public IP ?
jerryhean
post Aug 26 2012, 03:36 PM

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QUOTE(ronnie @ Aug 26 2012, 03:28 PM)
Private IP or Public IP ?
*
Public, high rise .
TSronnie
post Aug 26 2012, 03:39 PM

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QUOTE(jerryhean @ Aug 26 2012, 03:36 PM)
Public, high rise .
*
Same-same .. . . this Maxis Home Fibre better be better after 1-Sep-2012
amxpayne67
post Aug 26 2012, 04:00 PM

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me no problem, sure got dc but its only a couple of minute, puchong area also. What i really concern now is the latency.
phantasm0110
post Aug 26 2012, 05:18 PM

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QUOTE(ronnie @ Aug 26 2012, 03:39 PM)
Same-same .. . . this Maxis Home Fibre better be better after 1-Sep-2012
*
called maxis regarding the dc issue, gateway not reached and DNS server cant be connected problem. Was given answer that is TM side problem and they are trying hard to solve it. Currently waiting solution from TM, was given promises by the call person that rebate will be given for the inconvenience. Currently no dc since yesterday calling them (touch wood).



This post has been edited by phantasm0110: Aug 26 2012, 05:18 PM
TSronnie
post Aug 26 2012, 05:45 PM

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QUOTE(phantasm0110 @ Aug 26 2012, 05:18 PM)
called maxis regarding the dc issue, gateway not reached and DNS server cant be connected problem. Was given answer that is TM side problem and they are trying hard to solve it. Currently waiting solution from TM, was given promises by the call person that rebate will be given for the inconvenience. Currently no dc since yesterday calling them (touch wood).
*
Maybe I should call in to "screw" them for the rebate drool.gif drool.gif
skylinelover
post Aug 26 2012, 07:30 PM

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QUOTE(danieltay @ Aug 25 2012, 11:53 PM)
Go for p1 fiber lah, cheap2... rm99 for 5mbps
*
i thought this offer is not 4 residential houses hmm.gif hmm.gif
aeiou228
post Aug 26 2012, 07:52 PM

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Found a bug in maxis mobile billing system for the 150 maxis to maxis free minutes on maxis mobile. More than 50% of my total maxis to maxis call charges were not given the free minutes. My total maxis to maxis call For the billing cycle under review was less than 150min.
Called CS, CS agreed to refund in next month bill.
No check, no call, no refund.
jhbey
post Aug 26 2012, 09:11 PM

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anyone can advise me what setting to change to able to watch pps & uusee?
after using maxis home fiber, not able to watch pps anymore.


Added on August 26, 2012, 9:15 pm
QUOTE(aeiou228 @ Aug 26 2012, 07:52 PM)
Found a bug in maxis mobile billing system for the 150 maxis to maxis free minutes on maxis mobile. More than 50% of my total maxis to maxis call charges were not given the free minutes. My total maxis to maxis call For the billing cycle under review was less than 150min.
Called CS, CS agreed to refund in next month bill.
No check, no call, no refund.
*
My bill cycle start from 10/7/12 - 9/8/12
my home fibre installed on 17/7/12 and started to count from this date.
Bill I received stated RM168 and discount RM100 still to pay RM68.
My question to maxis call centre is my package suppose to be RM118 and prorate accordingly.
Maxis customer service not able to answer my question and log a ticket to investigate.
Have wait 7 working days only can know the answer.

This post has been edited by jhbey: Aug 26 2012, 09:16 PM
khelben
post Aug 26 2012, 09:53 PM

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Anyone playing Guild Wars 2 already with Maxis HOME? How's the latency?

Thanks laugh.gif
pisanq
post Aug 26 2012, 11:06 PM

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QUOTE(jhbey @ Aug 26 2012, 09:11 PM)
anyone can advise me what setting to change to able to watch pps & uusee?
after using maxis home fiber, not able to watch pps anymore.


Added on August 26, 2012, 9:15 pm

My bill cycle start from 10/7/12 - 9/8/12
my home fibre installed on 17/7/12 and started to count from this date.
Bill I received stated RM168 and discount RM100 still to pay RM68.
My question to maxis call centre is my package suppose to be RM118 and prorate accordingly.
Maxis customer service not able to answer my question and log a ticket to investigate.
Have wait 7 working days only can know the answer.
*
Days from 17 Jul to 9 Aug = 24 days
Total Jul days = 31 days
Normal price 10Mbps = RM218
Early bird discount = RM100
Early bird price = RM218 - RM100 = RM118
Total pro-rated bill:
( 24/31 * RM218 ) - RM100
= RM168.77 - RM100
= RM68.77
TSronnie
post Aug 26 2012, 11:25 PM

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QUOTE(pisanq @ Aug 26 2012, 11:06 PM)
Days from 17 Jul to 9 Aug = 24 days
Total Jul days = 31 days
Normal price 10Mbps = RM218
Early bird discount = RM100
Early bird price = RM218 - RM100 = RM118
Total pro-rated bill:
( 24/31 * RM218 ) - RM100
= RM168.77 - RM100
= RM68.77
*
Actual prorate based on RM118 = 24/31*118 = RM91... you sudah UNTUNG lah doh.gif doh.gif
Still want to call CS to clarify
aeiou228
post Aug 27 2012, 12:29 AM

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QUOTE(pisanq @ Aug 26 2012, 11:06 PM)
Days from 17 Jul to 9 Aug = 24 days
Total Jul days = 31 days
Normal price 10Mbps = RM218
Early bird discount = RM100
Early bird price = RM218 - RM100 = RM118
Total pro-rated bill:
( 24/31 * RM218 ) - RM100
= RM168.77 - RM100
= RM68.77
*
Your calculation is correct. I think the Maxis billing system programmer forgot to prorate the rm100 discount rclxms.gif
TSronnie
post Aug 27 2012, 12:45 AM

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QUOTE(aeiou228 @ Aug 27 2012, 12:29 AM)
Your calculation is correct. I think the Maxis billing system programmer forgot to prorate the rm100 discount rclxms.gif
*
That's a special discount for giving crappy services for the first month.
zamanjaafar
post Aug 27 2012, 01:39 AM

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Before

Attached Image

Looks like the ping to Singapore BF3 servers have improved, but not the Aussie ones

And not all Sg servers have acceptable ping

On Maxis Fibre 10mbps RM118/mth

This post has been edited by zamanjaafar: Aug 27 2012, 01:42 AM
aerobowl
post Aug 27 2012, 08:36 AM

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SG depend which ISP the servers are located
normally singtel or starhub
but maxis seems only connect with singtel
as a result it need to route via singtel to reach starhub

the bottom are 2 tracrert made this morning
singtel is about 60ms starhub is above 200ms
if not mistaken tm or time can reach both singtel and starhub below 50ms ping

user posted image

user posted image
hauhau
post Aug 27 2012, 09:07 AM

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Hi all,

need help...after public address and flying spaghetti monster assign to my laptop...
i keep pop up messege " Window has detected an IP address conflict ".
Why will this happened? anybody can help?

TQ in advance.
hongchai888
post Aug 27 2012, 09:20 AM

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Added on August 27, 2012, 9:21 am
QUOTE(pisanq @ Aug 26 2012, 11:06 PM)
Days from 17 Jul to 9 Aug = 24 days
Total Jul days = 31 days
Normal price 10Mbps = RM218
Early bird discount = RM100
Early bird price = RM218 - RM100 = RM118
Total pro-rated bill:
( 24/31 * RM218 ) - RM100
= RM168.77 - RM100
= RM68.77
*
I installed mine on 26 July, bill came on Friday and I could see the billing date is on 06 August. The bill amount is RM 5.65, is it fair?

This post has been edited by hongchai888: Aug 27 2012, 09:22 AM
hauhau
post Aug 27 2012, 09:41 AM

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Hi all,

need help...after public address and G-arena assign to my laptop...
i keep pop up messege " Window has detected an IP address conflict ".
Why will this happened? anybody can help?

TQ in advance.
TSronnie
post Aug 27 2012, 10:22 AM

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QUOTE(hongchai888 @ Aug 27 2012, 09:20 AM)

Added on August 27, 2012, 9:21 am
I installed mine on 26 July, bill came on Friday and I could see the billing date is on 06 August. The bill amount is RM 5.65, is it fair?
*
When they start to charge you ?
Look under the Period column in your invoice...
hongchai888
post Aug 27 2012, 10:26 AM

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QUOTE(ronnie @ Aug 27 2012, 10:22 AM)
When they start to charge you ?
Look under the Period column in your invoice...
*
26 July bro.... Total bill amount RM 105.65, dont know why deduct RM 100....

This post has been edited by hongchai888: Aug 27 2012, 10:27 AM
TSronnie
post Aug 27 2012, 10:34 AM

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QUOTE(hongchai888 @ Aug 27 2012, 10:26 AM)
26 July bro.... Total bill amount RM 105.65, dont know why deduct RM 100....
*
RM100 is suppose to deduct full month of RM218 to become RM118.
So you paying RM5.65 for 10Mbps from 26-July to 5-August drool.gif drool.gif drool.gif
zzzxtreme
post Aug 27 2012, 10:46 AM

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my bill is 70+. so I guess, no hidden charges at all

icon_rolleyes.gif
hongchai888
post Aug 27 2012, 10:47 AM

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QUOTE(ronnie @ Aug 27 2012, 10:34 AM)
RM100 is suppose to deduct full month of RM218 to become RM118.
So you paying RM5.65 for 10Mbps from 26-July to 5-August  drool.gif  drool.gif  drool.gif
*
Thanks for the info bro. By the way a lot of bro PM me to ask about the live football streaming link. Here you go :
http://www.footballstreaming.info/streams/...inks/index.html

You could get all sort of live football link, commentator language from the website above
danieltay
post Aug 27 2012, 02:20 PM

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QUOTE(skylinelover @ Aug 26 2012, 07:30 PM)
i thought this offer is not 4 residential houses hmm.gif  hmm.gif
*
any place also can, but u must register using business entity
zzzxtreme
post Aug 27 2012, 03:16 PM

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so this maxis not available in melaka eh ?
jacky1678
post Aug 27 2012, 03:26 PM

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QUOTE(zzzxtreme @ Aug 27 2012, 03:16 PM)
so this maxis not available in melaka eh ?
*
it is available in melaka

http://www.maxis.com.my/home/coverage.asp#result



TAMAN ARA PERMAI HTJ MELAKA 75350
TAMAN WIDURI MELAKA 75350
TAMAN JATI MELAKA 75350
TAMAN KENANGA MELAKA 75200
TAMAN KENANGA SEKSYEN 1 MELAKA 75200
TAMAN LIMBONGAN PERMAI MELAKA 75200
TAMAN MGBM MELAKA 75200
TAMAN PANDAN INDAH MELAKA 75200
TAMAN PANDAN MAWAR MELAKA 75200
TAMAN RUMPUN BAHAGIA MELAKA 75300
TAMAN SIANTAN MELAKA 75200


click in to check more detail. smile.gif

This post has been edited by jacky1678: Aug 27 2012, 03:34 PM
zzzxtreme
post Aug 27 2012, 03:54 PM

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tq jackie, muah muah
jacky1678
post Aug 27 2012, 04:12 PM

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QUOTE(zzzxtreme @ Aug 27 2012, 03:54 PM)
tq jackie, muah muah
*
shocking.gif shocking.gif shocking.gif shocking.gif shocking.gif shocking.gif shocking.gif shocking.gif shocking.gif
IccyAsd
post Aug 27 2012, 04:20 PM

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guys remember to check if your phone bill has the 150minutes rebate if you are using postpaid mine came without it, call Maxis CS 1st didnt know there is such rebate only the second call CS knew i was missing that rebate but then he insisted its 100mins only, anyway in the end he was able to get the info on 150mins free .

so to remind all of you, if you are under the RM118 promotion you will get 150mins free, as for RM138 its only 100mins free.
zzzxtreme
post Aug 27 2012, 04:22 PM

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thanks, i better check properly


hongchai888
post Aug 27 2012, 08:39 PM

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Suddently unable to connect to wifi, any solution please? Thanks

Using lan cable to connect now
zzzxtreme
post Aug 27 2012, 08:44 PM

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cucuk another wifi router to the thomson via LAN, then tell the devices to connect to the new router. that's what i do la
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post Aug 27 2012, 08:58 PM

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QUOTE(hongchai888 @ Aug 27 2012, 08:39 PM)
Suddently unable to connect to wifi, any solution please? Thanks

Using lan cable to connect now
*
check the wifi is connect or configure properly lo.. smile.gif
hongchai888
post Aug 27 2012, 09:10 PM

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QUOTE(zzzxtreme @ Aug 27 2012, 08:44 PM)
cucuk another wifi router to the thomson via LAN, then tell the devices to connect to the new router. that's what i do la
*
Hi bro, can advise brief details on how? Thank you very much
zzzxtreme
post Aug 27 2012, 09:14 PM

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i cucuk the wifi router to thomson routher via LAn cable

then configure the new wifi router to a fixed static IP, with the gateway set as thomson's IP. configure the new wifi name and password. something like that lor

just like a normal router, except i set it at static IP
hongchai888
post Aug 27 2012, 09:42 PM

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QUOTE(zzzxtreme @ Aug 27 2012, 09:14 PM)
i cucuk the wifi router to thomson routher via LAn cable

then configure the new wifi router to a fixed static IP, with the gateway set as thomson's IP. configure the new wifi name and password. something like that lor

just like a normal router, except i set it at static IP
*
Too bad my home dont have another wifi router except thompson sweat.gif
skylinelover
post Aug 27 2012, 09:51 PM

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QUOTE(jacky1678 @ Aug 27 2012, 04:12 PM)
shocking.gif  shocking.gif  shocking.gif  shocking.gif  shocking.gif  shocking.gif  shocking.gif  shocking.gif  shocking.gif
*
LOL gay detected laugh.gif
epo
post Aug 27 2012, 10:01 PM

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QUOTE(danieltay @ Aug 24 2012, 02:46 PM)
maybe u can consider p1 fiber(using unfi as backbone as well)... currently cheapest at RM99 for 5 mbps
http://www.p1.com.my/biz/
*
7. What are the differences between P1’s consumer fiber plan and it’s business fiber plan?
P1’s business plans are designed to suit business needs and are only open to businesses with valid business registration documents.

cry.gif cry.gif cry.gif
lucaswjk
post Aug 27 2012, 10:06 PM

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jus configure a DECT phone to Aztech E310-S, really no need cabling! GAP Compliance!!

The phone model is Aztech E210-P2, phone design a bit outdated but button wise like handphone smile.gif simple usability is a PLUS+
Got all the feature like E310, Caller ID, Miss Call, Address Book, Ringtone... & etc
and the best part is I got free intercom... hehe

finally, just my opinion... why I feel E310 is a lower grade model? sad.gif
hongchai888
post Aug 27 2012, 10:27 PM

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Problem solved by calling Maxis Customer Services. Glad I meet a pro CS
xerox1234
post Aug 27 2012, 11:53 PM

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Is anyone know how to connect the Maxis phone to existing phone system provided?

I tried to connect using phone cable with the 3 existing cable in the house but seems like not working. Any sifu can advise?
harryleong
post Aug 28 2012, 07:27 AM

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nowadays you guise download torrent files how fast? the maximum i can go is 500kb/s only. and then i don't know why my latency so high when i play DotA 2. but DotA 1 latency is almost perfect.
pisanq
post Aug 28 2012, 07:31 AM

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QUOTE(harryleong @ Aug 28 2012, 07:27 AM)
nowadays you guise download torrent files how fast? the maximum i can go is 500kb/s only. and then i don't know why my latency so high when i play DotA 2. but DotA 1 latency is almost perfect.
*
user posted image
My torrent utilize all 10Mbps download speed ~ 1.1MBps
harryleong
post Aug 28 2012, 07:46 AM

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QUOTE(pisanq @ Aug 28 2012, 07:31 AM)
user posted image
My torrent utilize all 10Mbps download speed ~ 1.1MBps
*
wafak. what happen to my line then. it's been 500 kb/s for like 2 weeks, after that high latency issue comes. until now sad.gif
pisanq
post Aug 28 2012, 08:40 AM

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QUOTE(harryleong @ Aug 28 2012, 07:46 AM)
wafak. what happen to my line then. it's been 500 kb/s for like 2 weeks, after that high latency issue comes. until now  sad.gif
*
Can you get full download speed during speedtest with Maxis speedometer? If yes, can you get full download speed during direct download from Microsoft Download Center with download manager help? If no please report to Maxis customer support for futher investigation. tq
harryleong
post Aug 28 2012, 09:16 AM

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QUOTE(pisanq @ Aug 28 2012, 08:40 AM)
Can you get full download speed during speedtest with Maxis speedometer? If yes, can you get full download speed during direct download from Microsoft Download Center with download manager help? If no please report to Maxis customer support for futher investigation. tq
*
i speed test liao 8mb download 28mb upload lulz. and then the latency around 265-300 in steam DotA 2. jahanam punya
krel89
post Aug 28 2012, 09:36 AM

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i am going to install this Saturday... any info on what to aspect during installation times??
IccyAsd
post Aug 28 2012, 09:36 AM

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are you on landed house ?
krel89
post Aug 28 2012, 09:40 AM

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QUOTE(IccyAsd @ Aug 28 2012, 09:36 AM)
are you on landed house ?
*
yup
pisanq
post Aug 28 2012, 10:14 AM

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QUOTE(harryleong @ Aug 28 2012, 09:16 AM)
i speed test liao 8mb download 28mb upload lulz. and then the latency around 265-300 in steam DotA 2. jahanam punya
*
Since your download speedtest is ok, you may test downloading any file from Microsoft Download Center with any download manager to verify you can get full 10Mbps download speed.

For the latency, Maxis team still working on it until end of August. I also waiting the 1st September 2012 to come and test the Maxis FTTH latency again.
tq
jacky1678
post Aug 28 2012, 10:27 AM

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QUOTE(pisanq @ Aug 28 2012, 10:14 AM)
Since your download speedtest is ok, you may test downloading any file from Microsoft Download Center with any download manager to verify you can get full 10Mbps download speed.

For the latency, Maxis team still working on it until end of August. I also waiting the 1st September 2012 to come and test the Maxis FTTH latency again.
tq
*
bro, how u test on the latency?

any tools? or what command to used?

mind to share ?
pisanq
post Aug 28 2012, 10:30 AM

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QUOTE(jacky1678 @ Aug 28 2012, 10:27 AM)
bro, how u test on the latency?

any tools? or what command to used?

mind to share ?
*
The simplest tool is using built-in tool in our Operating system such as ping and trace route. For MSWindows you may use command ping and tracert, for Linux/Mac/UNIX you can use ping and traceroute. Just append /? or --help or -h at the end of each command to get help how to use it. tq
jacky1678
post Aug 28 2012, 10:40 AM

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QUOTE(pisanq @ Aug 28 2012, 10:30 AM)
The simplest tool is using built-in tool in our Operating system such as ping and trace route. For MSWindows you may use command ping and tracert, for Linux/Mac/UNIX you can use ping and traceroute. Just append /? or --help or -h at the end of each command to get help how to use it. tq
*
be honest..i just installed FTTP last week.

so not sure wat DNS to ping or IP to traceroute...

mind to tell me what IP to ping to or traceroute to ?

appreciated ur knowledge sharing. nod.gif

This post has been edited by jacky1678: Aug 28 2012, 10:41 AM
jeremy05
post Aug 28 2012, 10:50 AM

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QUOTE(nicky1112001 @ Aug 25 2012, 02:00 AM)
Today I found out that..that Thomson router...cannot use for CCTV recorder?no have port forwarding?
*
not sure about your cctv type and connection, so far my d-link ip cam is work fine.
zzzxtreme
post Aug 28 2012, 10:53 AM

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QUOTE(lucaswjk @ Aug 27 2012, 10:06 PM)
jus configure a DECT phone to Aztech E310-S, really no need cabling! GAP Compliance!!

The phone model is Aztech E210-P2, phone design a bit outdated but button wise like handphone smile.gif simple usability is a PLUS+
Got all the feature like E310, Caller ID, Miss Call, Address Book, Ringtone... & etc
and the best part is I got free intercom... hehe

finally, just my opinion... why I feel E310 is a lower grade model? sad.gif
*
i just cucuk my old telekom phone. it's the best !
pisanq
post Aug 28 2012, 11:57 AM

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QUOTE(jacky1678 @ Aug 28 2012, 10:40 AM)
be honest..i just installed FTTP last week.

so not sure wat DNS to ping or IP to traceroute...

mind to tell me what IP to ping to or traceroute to ? 

appreciated ur knowledge sharing. nod.gif
*
For Maxis FTTH international routing latency test, I normally ping to one of the major Singapore ISP server such as StarHub mail server and check their reply time
.
Current output of ping test to StarHub mail server via Maxis FTTH infrastructure (@my house):
c:\>ping -n 5 imail.starhub.com

Pinging imail.starhub.com [203.116.254.213] with 32 bytes of data:
Reply from 203.116.254.213: bytes=32 time=233ms TTL=107
Reply from 203.116.254.213: bytes=32 time=234ms TTL=107
Reply from 203.116.254.213: bytes=32 time=230ms TTL=107
Reply from 203.116.254.213: bytes=32 time=231ms TTL=107
Reply from 203.116.254.213: bytes=32 time=229ms TTL=107

Ping statistics for 203.116.254.213:
Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 229ms, Maximum = 234ms, Average = 231ms

Current output of ping test to StarHub mail server via Maxis corporate internet infrastructure (@my office):

sh-4.1$ ping -c 5 imail.starhub.com
PING imail.starhub.com (203.116.254.213) 56(84) bytes of data.
64 bytes from 203.116.254.213: icmp_seq=1 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=2 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=3 ttl=113 time=47.3 ms
64 bytes from 203.116.254.213: icmp_seq=4 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=5 ttl=113 time=46.3 ms

--- imail.starhub.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4053ms
rtt min/avg/max/mdev = 45.812/46.237/47.356/0.623 ms

Current different in reply time is 231ms vs 46ms. Need to check again on 1st of September 2012
tq
Muhammad Syukri
post Aug 28 2012, 12:10 PM

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2nd day of all new installation,all is fine but they gave me the same ol' thomson router.

A quick question,do you turn off your modem & router when not using it or its better to just kept it on all the time?
IccyAsd
post Aug 28 2012, 01:15 PM

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my router/modem/pc all on first day installation until it dies or no eletricity
jacky1678
post Aug 28 2012, 01:15 PM

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QUOTE(Muhammad Syukri @ Aug 28 2012, 12:10 PM)
2nd day of all new installation,all is fine but they gave me the same ol' thomson router.

A quick question,do you turn off your modem & router when not using it or its better to just kept it on all the time?
*
logic thinking is better shut down when not using lo. avoid from being hack or struck by lighting during stormy time lo.

anyway, just my suggestion and it is good for machine to rest rather than overburden right. smile.gif


Added on August 28, 2012, 1:15 pm
QUOTE(pisanq @ Aug 28 2012, 11:57 AM)
For Maxis FTTH international routing latency test, I normally ping to one of the major Singapore ISP server such as StarHub mail server and check their reply time
.
Current output of ping test to StarHub mail server via Maxis FTTH infrastructure (@my house):
c:\>ping -n 5 imail.starhub.com

Pinging imail.starhub.com [203.116.254.213] with 32 bytes of data:
Reply from 203.116.254.213: bytes=32 time=233ms TTL=107
Reply from 203.116.254.213: bytes=32 time=234ms TTL=107
Reply from 203.116.254.213: bytes=32 time=230ms TTL=107
Reply from 203.116.254.213: bytes=32 time=231ms TTL=107
Reply from 203.116.254.213: bytes=32 time=229ms TTL=107

Ping statistics for 203.116.254.213:
    Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 229ms, Maximum = 234ms, Average = 231ms

Current output of ping test to StarHub mail server via Maxis corporate internet infrastructure (@my office):

sh-4.1$ ping -c 5 imail.starhub.com
PING imail.starhub.com (203.116.254.213) 56(84) bytes of data.
64 bytes from 203.116.254.213: icmp_seq=1 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=2 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=3 ttl=113 time=47.3 ms
64 bytes from 203.116.254.213: icmp_seq=4 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=5 ttl=113 time=46.3 ms

--- imail.starhub.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4053ms
rtt min/avg/max/mdev = 45.812/46.237/47.356/0.623 ms

Current different in reply time is 231ms vs 46ms. Need to check again on 1st of September 2012
tq
*
oic... thanks for your comments and sharing. thumbup.gif


This post has been edited by jacky1678: Aug 28 2012, 01:15 PM
jeremy05
post Aug 28 2012, 01:43 PM

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QUOTE(Muhammad Syukri @ Aug 28 2012, 12:10 PM)
2nd day of all new installation,all is fine but they gave me the same ol' thomson router.

A quick question,do you turn off your modem & router when not using it or its better to just kept it on all the time?
*
if possible, keep it on 24/7, because i always on it when go to work, but can't connect after home. need to call maxis reset it, the maxis guy ask me got turn off the router or not, i said 'yes'. he reply me, turn off quite long hours, will face this kind of this problems...but he didn't explain what's going on.

if you afraid the router will burned or hanged, you can buy a cheap laptop coolor, put under the router and modem, my 1 after put, modem and router didn't feel burn and hot, just a bit warm only...
aerobowl
post Aug 28 2012, 01:55 PM

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QUOTE(pisanq @ Aug 28 2012, 11:57 AM)
For Maxis FTTH international routing latency test, I normally ping to one of the major Singapore ISP server such as StarHub mail server and check their reply time
.
Current output of ping test to StarHub mail server via Maxis FTTH infrastructure (@my house):
c:\>ping -n 5 imail.starhub.com

Pinging imail.starhub.com [203.116.254.213] with 32 bytes of data:
Reply from 203.116.254.213: bytes=32 time=233ms TTL=107
Reply from 203.116.254.213: bytes=32 time=234ms TTL=107
Reply from 203.116.254.213: bytes=32 time=230ms TTL=107
Reply from 203.116.254.213: bytes=32 time=231ms TTL=107
Reply from 203.116.254.213: bytes=32 time=229ms TTL=107

Ping statistics for 203.116.254.213:
    Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 229ms, Maximum = 234ms, Average = 231ms

Current output of ping test to StarHub mail server via Maxis corporate internet infrastructure (@my office):

sh-4.1$ ping -c 5 imail.starhub.com
PING imail.starhub.com (203.116.254.213) 56(84) bytes of data.
64 bytes from 203.116.254.213: icmp_seq=1 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=2 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=3 ttl=113 time=47.3 ms
64 bytes from 203.116.254.213: icmp_seq=4 ttl=113 time=45.8 ms
64 bytes from 203.116.254.213: icmp_seq=5 ttl=113 time=46.3 ms

--- imail.starhub.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4053ms
rtt min/avg/max/mdev = 45.812/46.237/47.356/0.623 ms

Current different in reply time is 231ms vs 46ms. Need to check again on 1st of September 2012
tq
*
i didnt aware maxis corporate package yield better latency
seem maxis corporate is using tm/time similar routes while we home users are using very bad routes which cross singtel.com before reach starhub

user posted image

This post has been edited by aerobowl: Aug 28 2012, 01:56 PM
lucaswjk
post Aug 28 2012, 01:58 PM

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QUOTE(zzzxtreme @ Aug 28 2012, 10:53 AM)
i just cucuk my old telekom phone. it's the best !
*
telekom??
the phone have been wit me for few years, never use... sweat.gif

since i never use b4, how is our battery life?
donno need to replace or not... old batt scare explode shocking.gif
jacky1678
post Aug 28 2012, 02:07 PM

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QUOTE(lucaswjk @ Aug 28 2012, 01:58 PM)
telekom??
the phone have been wit me for few years, never use...  sweat.gif

since i never use b4, how is our battery life?
donno need to replace or not... old batt scare explode shocking.gif
*
very good question u know ...

initially i think of the bateri can be recharge so i dont have to concern about the bateri to buy new 1 to replace.

but the bateri singal never get to the maximum and wondering the bateri life is getting shorter or something....

is bad sign... worst to worst we need to buy for replacement. rclxub.gif rclxub.gif
danieltay
post Aug 28 2012, 02:38 PM

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QUOTE(jeremy05 @ Aug 28 2012, 01:43 PM)
if possible, keep it on 24/7, because i always on it when go to work, but can't connect after home. need to call maxis reset it, the maxis guy ask me got turn off the router or not, i said 'yes'. he reply me, turn off quite long hours, will face this kind of this problems...but he didn't explain what's going on.

if you afraid the router will burned or hanged, you can buy a cheap laptop coolor, put under the router and modem, my 1 after put, modem and router didn't feel burn and hot, just a bit warm only...
*
the maxis cs guy bullshit lah, i turn off everyday... turn off more than 48 hours once, oso no such issue

even the thomson engineer visiting my house said nothing wrong to turn it off everyday when i asked him

This post has been edited by danieltay: Aug 28 2012, 02:52 PM
jeremy05
post Aug 28 2012, 04:06 PM

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QUOTE(danieltay @ Aug 28 2012, 02:38 PM)
the maxis cs guy bullshit lah, i turn off everyday... turn off more than 48 hours once, oso no such issue

even the thomson engineer visiting my house said nothing wrong to turn it off everyday when i asked him
*
maybe the maxis guy bullshit me, but this is really happen to me. if i didn't turn off the router, it will never disconnect. since i turn it off, overnight. i can't connect anymore, need to call maxis support.

so far i already open more than 3 days, no disconnect...
nicky1112001
post Aug 28 2012, 04:19 PM

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QUOTE(jeremy05 @ Aug 28 2012, 10:50 AM)
not sure about your cctv type and connection, so far my d-link ip cam is work fine.
*
U using port forwarding?
TSronnie
post Aug 28 2012, 04:29 PM

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Is it true on Maxis Private IP range torrent is blocked ?
jeremy05
post Aug 28 2012, 04:48 PM

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QUOTE(nicky1112001 @ Aug 28 2012, 04:19 PM)
U using port forwarding?
*
my 1 is ip cam, so far i didn't change maxis router setting, even the ipcam setting, can view local and internet(outside). sure no do port forwarding, but i think it using upnp. because i got see ipcam there got upnp is checked.

and i am not using direct connect to maxis router, the dlink ip cam is connect to my tp-link wifi router, then tp-link connect maxis router thru wan port.

This post has been edited by jeremy05: Aug 28 2012, 04:49 PM
lucaswjk
post Aug 28 2012, 04:49 PM

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QUOTE(jacky1678 @ Aug 28 2012, 02:07 PM)
very good question u know ...

initially i think of the bateri can be recharge so i dont have to concern about the bateri to buy new 1 to replace.

but the bateri singal never get to the maximum and wondering the bateri life is getting shorter or something....

is bad sign... worst to worst we need to buy for replacement. rclxub.gif  rclxub.gif
*
haha cannot charge max no prob for me,
i rarely talk more than 10min
anyway tonite i will check if my phone can charge max or not...

im more scare of old battery leaking/explode blink.gif
TSronnie
post Aug 28 2012, 04:50 PM

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Another good site to test your download speed
http://www.thinkbroadband.com/download.html
IccyAsd
post Aug 28 2012, 04:58 PM

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no, i have been using private ip on the first 2 days of installation i had no problem of anything (cant test cctv dont have 1)
jacky1678
post Aug 28 2012, 05:22 PM

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QUOTE(lucaswjk @ Aug 28 2012, 04:49 PM)
haha cannot charge max no prob for me,
i rarely talk more than 10min
anyway tonite i will check if my phone can charge max or not...

im more scare of old battery leaking/explode blink.gif
*
possible also the bateri leaking..

but i dont really use to call much... only when it required i connect on the spot.

Somehow... now still out of service due to the configuration somehwere wrong.. also lazy to look into it.

By the way,

Does any one know how to filter or disable the IP from Wireless connected to Thomson Router which given by MAXIS ?


Thanks for your assistance in advance.


Added on August 28, 2012, 5:24 pm
QUOTE(ronnie @ Aug 28 2012, 04:50 PM)
Another good site to test your download speed
http://www.thinkbroadband.com/download.html
*
thanks for sharing rclxms.gif rclxms.gif

This post has been edited by jacky1678: Aug 28 2012, 05:24 PM
danieltay
post Aug 28 2012, 07:26 PM

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QUOTE(jeremy05 @ Aug 28 2012, 04:06 PM)
maybe the maxis guy bullshit me, but this is really happen to me. if i didn't turn off the router, it will never disconnect. since i turn it off, overnight. i can't connect anymore, need to call maxis support.

so far i already open more than 3 days, no disconnect...
*
maybe something wrong with your thomson router
jetwash
post Aug 28 2012, 08:47 PM

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got my first bill today, they didn't bother to prorate charges for my first 13 days of usage or so, hence the amount is an exact rm118.00


Added on August 28, 2012, 8:48 pm
QUOTE(ronnie @ Aug 28 2012, 04:50 PM)
Another good site to test your download speed
http://www.thinkbroadband.com/download.html
*
measly 100KB//s speed for me. everyone else with poor speeds to international sites or is it just me?


Added on August 28, 2012, 8:51 pm
QUOTE(ronnie @ Aug 28 2012, 04:29 PM)
Is it true on Maxis Private IP range torrent is blocked ?
*
mine's still going strong

This post has been edited by jetwash: Aug 28 2012, 08:51 PM
kusha
post Aug 28 2012, 09:49 PM

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count me in,just installed

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Added on August 28, 2012, 9:56 pmsorry,but why we need to do this? Telnet to Thomson router to change DNS, change DNS to?

This post has been edited by kusha: Aug 28 2012, 09:56 PM
TSronnie
post Aug 28 2012, 10:57 PM

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QUOTE(jetwash @ Aug 28 2012, 08:47 PM)
got my first bill today, they didn't bother to prorate charges for my first 13 days of usage or so, hence the amount is an exact rm118.00


Added on August 28, 2012, 8:48 pm

measly 100KB//s speed for me. everyone else with poor speeds to international sites or is it just me?


Added on August 28, 2012, 8:51 pm

mine's still going strong
*
Free usage for 13 days is GOOD....

100KB/s was using Download Manager ?
aeiou228
post Aug 28 2012, 11:24 PM

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QUOTE(jeremy05 @ Aug 28 2012, 04:06 PM)
maybe the maxis guy bullshit me, but this is really happen to me. if i didn't turn off the router, it will never disconnect. since i turn it off, overnight. i can't connect anymore, need to call maxis support.

so far i already open more than 3 days, no disconnect...
*
My Thomson is on timer. Auto OFF at 1.30am and auto ON again at 6am 24/7 everyday.
The cooler also removed already because there wasn't any performance differences with or without cooler.

This post has been edited by aeiou228: Aug 28 2012, 11:26 PM
jetwash
post Aug 28 2012, 11:44 PM

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QUOTE(ronnie @ Aug 28 2012, 10:57 PM)
Free usage for 13 days is GOOD....

100KB/s was using Download Manager ?
*
nope, 100KB/s firefox standard download

even my multiple mediafire downloads just now only had a cumulative speed of around 150KB/s.. firefox direct download..

hey, even my torrents seem to be capped to 850KB/s tonight... anything happening that i'm not aware of?
IccyAsd
post Aug 29 2012, 12:11 AM

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is your torrent having a cap limit? it migth be the software is capping it
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post Aug 29 2012, 12:21 AM

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QUOTE(jetwash @ Aug 28 2012, 11:44 PM)
nope, 100KB/s firefox standard download

even my multiple mediafire downloads just now only had a cumulative speed of around 150KB/s.. firefox direct download..

hey, even my torrents seem to be capped to 850KB/s tonight... anything happening that i'm not aware of?
*
My Mediafire via Download Managers is 1MB/s ... using JDownloader
tropik
post Aug 29 2012, 01:12 AM

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Purposely chose the same torrent file as pisanq.
Yup, I almost got the full speed.

The other day I was dl a show with a few 'heroes' in it.
Lot of seeders and peers worldwide, but speed was ranging from 200-900kbps.
Upon completion, average speed was 211kbps.

Thought it was limited by maxis or problem with port forwarding.
As you can see at the bottom right of uTorrent, there's port connection problem.

Does it bother you guys or you just dont care as long as you get 1-1.2mbps?
Or you have a workaround?

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angelic-x
post Aug 29 2012, 01:44 AM

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Gaming on FTTH still is like sh*t. why they take so damn bloody long to fix it?
danieltay
post Aug 29 2012, 07:00 AM

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QUOTE(angelic-x @ Aug 29 2012, 01:44 AM)
Gaming on FTTH still is like sh*t. why they take so damn bloody long to fix it?
*
their engineers are super-stupid... honestly, i do not think they are able to fix it
jacky1678
post Aug 29 2012, 09:16 AM

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Halo guys, for the people saying Gaming on FTTH like shit...

may i know what gaming you guys play ?
kusha
post Aug 29 2012, 09:18 AM

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QUOTE(angelic-x @ Aug 29 2012, 01:44 AM)
Gaming on FTTH still is like sh*t. why they take so damn bloody long to fix it?
*
no wonderrr,is it really a problem? i try played world of tanks but seems the ms time is longer dan my 512 streamyx before, with streamyx more faster, i can get 200ms with streamyx but 400+ms with ftth, any way to improve this? it should be improving not decreasing

is there any setting that i missed

one more thing,the technician said that i need to leave the equipment without shut for at least 3 days to stabilize it,so i just leave it

This post has been edited by kusha: Aug 29 2012, 09:37 AM
hongchai888
post Aug 29 2012, 10:09 AM

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QUOTE(aeiou228 @ Aug 28 2012, 11:24 PM)
My Thomson is on timer. Auto OFF at 1.30am and auto ON again at 6am 24/7 everyday.
The cooler also removed already because there wasn't any performance differences with or without cooler.
*
AUTO ON/OFF? May I know how you do that? Please advise.
aeiou228
post Aug 29 2012, 10:22 AM

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QUOTE(hongchai888 @ Aug 29 2012, 10:09 AM)
AUTO ON/OFF? May I know how you do that? Please advise.
*
Plug to this:
user posted image
Muhammad Syukri
post Aug 29 2012, 10:41 AM

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3rd day,the router seems to be dc'ed itself from internet for few second before it came back alive.
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post Aug 29 2012, 12:21 PM

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QUOTE(Muhammad Syukri @ Aug 29 2012, 10:41 AM)
3rd day,the router seems to be dc'ed itself from internet for few second before it came back alive.
*
It refreshes the IP address..... Did the Thomson do a self-restart ?
kusha
post Aug 29 2012, 12:21 PM

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cant wait for 1st sept,hopefully can play WOT well


With reference to the issue of poor latency on the Maxis Home Fibre Internet service, we wish to share that we are aware of this and rectification work is currently ongoing. This maintenance work will not affect normal browsing. However, you may experience some slowness in P2P till 1st September 2012.
We hope to get your kind understanding in this matter as we strive to get this matter sorted out for you. We appreciate your kind patience.
Thank you.

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post Aug 29 2012, 12:33 PM

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QUOTE(kusha @ Aug 29 2012, 12:21 PM)
cant wait for 1st sept,hopefully can play WOT well
With reference to the issue of poor latency on the Maxis Home Fibre Internet service, we wish to share that we are aware of this and rectification work is currently ongoing. This maintenance work will not affect normal browsing. However, you may experience some slowness in P2P till 1st September 2012.
We hope to get your kind understanding in this matter as we strive to get this matter sorted out for you. We appreciate your kind patience.
Thank you.
*
too much hope will lead to disappointment
yet is ok to wait and see what would happen in september
anyway we users no much choice for time being rite?

unohoo22
post Aug 29 2012, 01:53 PM

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I wonder if by 1 sept, this high ping is not rectified, can we terminate the service without paying the termination fee?

I feel so cheated moving to Maxis and finding my previous 4MB streamyx does a much much better job in gaming than here..

hongchai888
post Aug 29 2012, 02:13 PM

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QUOTE(unohoo22 @ Aug 29 2012, 01:53 PM)
I wonder if by 1 sept, this high ping is not rectified, can we terminate the service without paying the termination fee?

I feel so cheated moving to Maxis and finding my previous 4MB streamyx does a much much better job in gaming than here..
*
Well I have to admit that the ping real bad for Maxis FTTH atm. I can't even play Dota properly !! By the way bro you're paying more or lesser compare with 4MB Streamyx and 10MB Maxis FTTH?
Muhammad Syukri
post Aug 29 2012, 02:20 PM

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QUOTE(ronnie @ Aug 29 2012, 12:21 PM)
It refreshes the IP address..... Did the Thomson do a self-restart ?
*
Only Internet LED indicator turns red but i do notice my dl speed max now at 7Mbps+.

Do they capped direct download or just torrent?
kusha
post Aug 29 2012, 03:00 PM

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QUOTE(hongchai888 @ Aug 29 2012, 02:13 PM)
Well I have to admit that the ping real bad for Maxis FTTH atm. I can't even play Dota properly !! By the way bro you're paying more or lesser compare with 4MB Streamyx and 10MB Maxis FTTH?
*
as mentioned by maxis, they are doing maintenance at 31/8 and already rectified the ping latency issues having for gamers which the maintenance will overcome the latency problem, Pray


Added on August 29, 2012, 3:05 pmsorry but how to test this two

7. Test the home plugs (if you have one)
8. The line attenuation reading should be below 20dBM, anything above 25dBM is bad and shouldn't get installed in the first place.

This post has been edited by kusha: Aug 29 2012, 03:05 PM
unohoo22
post Aug 29 2012, 07:10 PM

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QUOTE(hongchai888 @ Aug 29 2012, 02:13 PM)
Well I have to admit that the ping real bad for Maxis FTTH atm. I can't even play Dota properly !! By the way bro you're paying more or lesser compare with 4MB Streamyx and 10MB Maxis FTTH?
*
I'm paying more compared to my 4MB line. Got it at RM88 during the student promotion but the price remains even if i'm not a student anymore. yeahhh! my Dota 2, averaging at 350 ms.. it is soooo irrritating..


Added on August 29, 2012, 7:12 pm
QUOTE(kusha @ Aug 29 2012, 03:00 PM)
as mentioned by maxis, they are doing maintenance at 31/8 and already rectified the ping latency issues having for gamers which the maintenance will overcome the latency problem, Pray
Don't really get you there kusha. Are you saying they already rectified the ping latency issues? cause i'm sure as hell that it is still not fixed. Or, are you saying it will be fixed by 31/8?

This post has been edited by unohoo22: Aug 29 2012, 07:12 PM
danieltay
post Aug 29 2012, 07:29 PM

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QUOTE(unohoo22 @ Aug 29 2012, 07:10 PM)
I'm paying more compared to my 4MB line. Got it at RM88 during the student promotion but the price remains even if i'm not a student anymore. yeahhh! my Dota 2, averaging at 350 ms.. it is soooo irrritating..
*
you can't compare this maxis ftth 10 mbps to ur streamyx 4mbps... u know why? bcoz it's worst than streamyx 1mbps, period.
kusha
post Aug 29 2012, 07:57 PM

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well,maxis say so.they already know what the problem is and need to do the major maintenance on 31/8 and we can test on 1/9 then see how

if not shouting again to them and maybe report to SKMM? how reliable is SKMM?
shirley_andy
post Aug 29 2012, 10:03 PM

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hi I read about these high ping, where's ur location?
I'm an online gamer myself, but most of the time only connect to local server, currently really frustrated with my streamyx 1MBps so considering whether to switch to maxis..
please advice, thanks..
karhoe
post Aug 29 2012, 11:21 PM

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Guys, for those subscribing on the RM118 for 10mbps promo, if Im not a maxis mobile subscriber, do I get the 600mins free minutes to maxis mobile from the VOIP ?
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post Aug 29 2012, 11:23 PM

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QUOTE(karhoe @ Aug 29 2012, 11:21 PM)
Guys, for those subscribing on the RM118 for 10mbps promo, if Im not a maxis mobile subscriber, do I get the 600mins free minutes to maxis mobile from the VOIP ?
*
Yes, why not ?
Muhammad Syukri
post Aug 29 2012, 11:38 PM

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QUOTE(karhoe @ Aug 29 2012, 11:21 PM)
Guys, for those subscribing on the RM118 for 10mbps promo, if Im not a maxis mobile subscriber, do I get the 600mins free minutes to maxis mobile from the VOIP ?
*
QUOTE(ronnie @ Aug 29 2012, 11:23 PM)
Yes, why not ?
*
In my case i didnt get it and the agent put my name on waiting list.WTF is that?


then,i complaint about it at HQ Klcc and they gave me a rebate.
lololzai
post Aug 30 2012, 01:53 AM

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QUOTE(ronnie @ Aug 28 2012, 10:57 PM)
Free usage for 13 days is GOOD....

100KB/s was using Download Manager ?
*
Yeah he's good because jetwash saved around RM1~RM2 =3=
I gotta to pay RM 1.75 for my first bill of 14 days(haven't pay yet) and now my second bill is exactly RM118 so total need to pay 119.75 haha..

@jetwash: Use your RM1~RM2 wisely, maybe get some sweets? smile.gif

================================================

And I have a stupid question:

My 1st month bill (not the RM0 bill, is the real service started one) last month don't have VOIP bill(perhaps not yet start the billing system for VOIP that time).
Then now the 2nd month bills I received yesterday got the VOIP bill in another letter(envelope).
Now FTTH bill is RM119.75 and VOIP bill is RM0.25.
Can I pay 2 bills in total of RM120? Or I need to pay for separately according to each bill(of course I mean in one shot)?

This post has been edited by lololzai: Aug 30 2012, 02:12 AM
Qavs
post Aug 30 2012, 05:00 AM

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Ping is now back to normal on BF3.
Not sure about Dota 2, haven't tried yet.
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post Aug 30 2012, 07:18 AM

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QUOTE(lololzai @ Aug 30 2012, 01:53 AM)
Yeah he's good because jetwash saved around RM1~RM2 =3=
I gotta to pay RM 1.75 for my first bill of 14 days(haven't pay yet) and now my second bill is exactly RM118 so total need to pay 119.75 haha..

@jetwash: Use your RM1~RM2 wisely, maybe get some sweets?  smile.gif

================================================

And I have a stupid question:

My 1st month bill (not the RM0 bill, is the real service started one) last month don't have VOIP bill(perhaps not yet start the billing system for VOIP that time).
Then now the 2nd month bills I received yesterday got the VOIP bill in another letter(envelope).
Now FTTH bill is RM119.75 and VOIP bill is RM0.25.
Can I pay 2 bills in total of RM120? Or I need to pay for separately according to each bill(of course I mean in one shot)?
*
Each of the Internet bill and Voice bill has different Maxis Account Numbers. Thus you need to pay to each account number.
asiatrader98
post Aug 30 2012, 07:40 AM

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QUOTE(ronnie @ Aug 30 2012, 07:18 AM)
Each of the Internet bill and Voice bill has different Maxis Account Numbers. Thus you need to pay to each account number.
*
how come i only saw the broadband bill on myaccount.maxis.net.my? then how to pay the voice bill online? TQ
bobtahar
post Aug 30 2012, 07:50 AM

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QUOTE(Qavs @ Aug 30 2012, 05:00 AM)
Ping is now back to normal on BF3.
Not sure about Dota 2, haven't tried yet.
*
Yep better ping to Singapore server... previously above 300ms... now around 80-150ms..

By the way... regarding Maxis IPTV... the broadband package more resembles TIMEdotcom broadband package especially on the free boost part. Do Astro used TIME broadband instead of Maxis?
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post Aug 30 2012, 08:52 AM

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QUOTE(Qavs @ Aug 30 2012, 05:00 AM)
Ping is now back to normal on BF3.
Not sure about Dota 2, haven't tried yet.
*
it only better if to singtel not starhub
tm, time, and MAXIS CORPORATE account all can reach starhub below 50ms

user posted image

user posted image
kusha
post Aug 30 2012, 09:43 AM

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aerobowl,what software u use do that

aerobowl
post Aug 30 2012, 09:45 AM

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http://www.pingplotter.com/download.html

scroll down for free version
im using free version as well
kusha
post Aug 30 2012, 09:59 AM

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ok thnks.mind share where to download good mkv / bluray movies or tv series?

wht else to do with 10mb line? hehe
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post Aug 30 2012, 10:12 AM

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QUOTE(asiatrader98 @ Aug 30 2012, 07:40 AM)
how come i only saw the broadband bill on myaccount.maxis.net.my? then how to pay the voice bill online? TQ
*
You can't pay the Voice bill online .... blush.gif blink.gif
pisanq
post Aug 30 2012, 11:35 AM

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QUOTE(ronnie @ Aug 30 2012, 10:12 AM)
You can't pay the Voice bill online ....  blush.gif  blink.gif
*
You can't pay the Voice bill online via MyLaunchPad but you still can pay online via your personal internet banking. For mb2u user, you can pay to Maxis Mobile Sdn Bhd
user posted image
asiatrader98
post Aug 30 2012, 11:56 AM

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QUOTE(pisanq @ Aug 30 2012, 11:35 AM)
You can't pay the Voice bill online via MyLaunchPad but you still can pay online via your personal internet banking. For mb2u user, you can pay to Maxis Mobile Sdn Bhd
user posted image
*
thank ronnie & pisanq....appreciated thumbup.gif
SUSweyyt
post Aug 30 2012, 03:45 PM

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QUOTE(Qavs @ Aug 30 2012, 05:00 AM)
Ping is now back to normal on BF3.
*
For me, only for servers at Japan, Hong Kong... Most US are still 100+. But I think it is better ald, less 300+
layzieboy
post Aug 30 2012, 07:29 PM

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dota 2 still the same 300ms
AhBoy~~
post Aug 30 2012, 10:09 PM

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asking for IPTV? folks~ http://www.malaysianwireless.com/2012/08/a...ive-fibre-iptv/
lucaswjk
post Aug 30 2012, 11:10 PM

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QUOTE(AhBoy~~ @ Aug 30 2012, 10:09 PM)
this is to be expected... because of unifi's iptv many ppl already terminate astro
astro will not allow 'other' iptv to worsen the situation.

now i wonder how maxis's iptv going to sell their channel??
bundle their channel like astro (with a lot of unwanted channel) or sell individual channel like unifi... hehe
one thing for sure, other provider must be not happy bout this.

with unifi as new challenger, lets the game begin...
pop corn ready... cool2.gif
TSronnie
post Aug 30 2012, 11:25 PM

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Somehow after switching to Private IP (@home.maxis.com.my) my Direct Downloads is getting 600KB/s only mad.gif
AhBoy~~
post Aug 30 2012, 11:55 PM

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QUOTE(lucaswjk @ Aug 30 2012, 11:10 PM)
this is to be expected... because of unifi's iptv many ppl already terminate astro
astro will not allow 'other' iptv to worsen the situation.

now i wonder how maxis's iptv going to sell their channel??
bundle their channel like astro (with a lot of unwanted channel) or sell individual channel like unifi... hehe
one thing for sure, other provider must be not happy bout this.

with unifi as new challenger, lets the game begin...
pop corn ready...  cool2.gif
*
bundle their channel like astro (with a lot of unwanted channel) doh.gif
jacky1678
post Aug 31 2012, 12:03 AM

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QUOTE(layzieboy @ Aug 30 2012, 07:29 PM)
dota 2 still the same 300ms
*
how u verify bro? mind teach? ping to wat ip ?
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post Aug 31 2012, 12:08 AM

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QUOTE(AhBoy~~ @ Aug 30 2012, 10:09 PM)
Can remove the Astro Dish and remove rain fade issue.... thumbup.gif

user posted image

This post has been edited by ronnie: Aug 31 2012, 12:11 AM
layzieboy
post Aug 31 2012, 01:41 AM

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QUOTE(jacky1678 @ Aug 31 2012, 12:03 AM)
how u verify bro? mind teach? ping to wat ip ?
*
i dont noe the server address for dota 2... All I did was type -ping in game. Or for more accurate ping, you can enable console in steam and use the net graph command.
krel89
post Aug 31 2012, 03:15 AM

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QUOTE(AhBoy~~ @ Aug 30 2012, 10:09 PM)
yes.. finally there words for iptv.. cant wait for the announcement for the package...
hope astro+maxis will give me cheaper rate..
btw, cant wait for tomorrow installation~
hongchai888
post Aug 31 2012, 07:51 AM

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Astro finally realize what can we do with 10mbps fiber internet tongue.gif
krel89
post Aug 31 2012, 10:36 AM

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QUOTE(hongchai888 @ Aug 31 2012, 07:51 AM)
Astro finally realize what can we do with 10mbps fiber internet tongue.gif
*
right? they so focus on high rises that they forget about us~
TSronnie
post Aug 31 2012, 11:30 AM

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I guess we can use Astro IPTV pricing as benchmark... any special pricing for Astro subscribers ???
krel89
post Aug 31 2012, 11:41 AM

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QUOTE(ronnie @ Aug 31 2012, 11:30 AM)
I guess we can use Astro IPTV pricing as benchmark... any special pricing for Astro subscribers ???
*
I guest RM2++ jugak...
as for now i subscribe to SP4.
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post Aug 31 2012, 11:44 AM

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QUOTE(krel89 @ Aug 31 2012, 11:41 AM)
I guest RM2++ jugak...
as for now i subscribe to SP4.
*
user posted image
Extract from http://www.astro.com.my/iptv/indices/index_1115.html

This post has been edited by ronnie: Aug 31 2012, 11:45 AM
krel89
post Aug 31 2012, 11:51 AM

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QUOTE(ronnie @ Aug 31 2012, 11:44 AM)
RM118 + RM100 = RM218...
fair price right?? heheh rclxm9.gif
TSronnie
post Aug 31 2012, 11:59 AM

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QUOTE(krel89 @ Aug 31 2012, 11:51 AM)
RM118 + RM100 = RM218...
fair price right?? heheh rclxm9.gif
*
Agreed !!!! rclxms.gif rclxms.gif rclxms.gif
WISH: 2 months FREE subscription to Astro for first 2 months
krel89
post Aug 31 2012, 12:19 PM

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alamak.. risaunyer... nak tanya la, first 15 metre cable je ke free dari tiang ke rumah???

nvr: just realize that it is 50 feet.. so it will be long wired~ sweat.gif

This post has been edited by krel89: Aug 31 2012, 12:33 PM
barca96
post Aug 31 2012, 12:39 PM

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I've been on the RM88 4mb Streamx Unipack plan.
Now the 24 month contract is ending.
I heard that we can continue with it.

Should I continue with the RM88 4mb Streamyx?
Or go on and install my RM118 10mb Maxis plan?

I'm really satisfied with this 4mb.
It's more than enough for me as I only use internet for work.
I hardly download and dont play games at all.
It's really stable. Never give me any headache.

Then when I look over at this Maxis thread, there seems to be a lot of problems with the router.
I need stability. That's the most important.

Don't know what to do.
Maxis installer will come in mid September.
I dont need IPTV.
I still can cancel it but Im still on the fence.
Is it worth it to pay RM30 extra for a 6mb more speed?
But then get a potential headache..

And does the modem/router need to be next to the TV?
Or can we put the modem/router wherever we want to like streamyx modem?
pisanq
post Aug 31 2012, 12:54 PM

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QUOTE(barca96 @ Aug 31 2012, 12:39 PM)
I've been on the RM88 4mb Streamx Unipack plan.
Now the 24 month contract is ending.
I heard that we can continue with it.

Should I continue with the RM88 4mb Streamyx?
Or go on and install my RM118 10mb Maxis plan?

I'm really satisfied with this 4mb.
It's more than enough for me as I only use internet for work.
I hardly download and dont play games at all.
It's really stable. Never give me any headache.

Then when I look over at this Maxis thread, there seems to be a lot of problems with the router.
I need stability. That's the most important.

Don't know what to do.
Maxis installer will come in mid September.
I dont need IPTV.
I still can cancel it but Im still on the fence.
Is it worth it to pay RM30 extra for a 6mb more speed?
But then get a potential headache..

And does the modem/router need to be next to the TV?
Or can we put the modem/router wherever we want to like streamyx modem?
*
From the words and sentence of your story: better don't install this Maxis FTTH 10Mbps plan because:
1) You really satisfied with current Streamyx 4Mbps, NEVER give you ANY headache
2) 4Mbps is more than enough for you as you only use internet for work, not a heavy downloader/gamer
3) You don't need IPTV
4) You don't have to pay extra RM30 per month

If you still want to install this Maxis FTTH 10Mbps, the fiber modem and wireless Thomson router can be placed anywhere in your house during installation - be it in the kitchen, in your bedroom, in living hall or at car porch. It recommended to be installed near to Television so that easy for you later to install TV Set-top Box and connect that box to your TV for IPTV viewing purpose.

In my opinion, if you don't use IPTV you may put the modem and router where you usually use the internet. Closer to to you means better coverage and speed for your wireless internet experience
krel89
post Aug 31 2012, 12:57 PM

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QUOTE(barca96 @ Aug 31 2012, 12:39 PM)
I've been on the RM88 4mb Streamx Unipack plan.
Now the 24 month contract is ending.
I heard that we can continue with it.

Should I continue with the RM88 4mb Streamyx?
Or go on and install my RM118 10mb Maxis plan?

I'm really satisfied with this 4mb.
It's more than enough for me as I only use internet for work.
I hardly download and dont play games at all.
It's really stable. Never give me any headache.

Then when I look over at this Maxis thread, there seems to be a lot of problems with the router.
I need stability. That's the most important.

Don't know what to do.
Maxis installer will come in mid September.
I dont need IPTV.
I still can cancel it but Im still on the fence.
Is it worth it to pay RM30 extra for a 6mb more speed?
But then get a potential headache..

And does the modem/router need to be next to the TV?
Or can we put the modem/router wherever we want to like streamyx modem?
*
it is up to u..
but for me it is worth it.. cuz my internet now streamix 1mb=rm100
so with just rm18 differences, it really worth it.. plus im a astro subscriber now, don't know how about the package in the future but i look forward to it.. i heard that iptv is an optional.. correct me if im wrong~
for the modem, yeah, i heard about it to.. but you never know unless u try it..

Isky
post Aug 31 2012, 01:03 PM

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QUOTE(barca96 @ Aug 31 2012, 12:39 PM)
Should I continue with the RM88 4mb Streamyx?
Or go on and install my RM118 10mb Maxis plan?
*
Well, you can either:

1. Cancel, and wait till Maxis sorts out their problems, but end up paying RM138/148 for 10MB.
2. Proceed with the 10MB installation, pay RM118, but deal with the technical issues for a while until Maxis sorts out their issues.

I chose the first one, since I'm likely to move within the next 6 months and didn't want to deal with cancelling my subscription and paying any fees. But in your case, the second option might be worthwhile. Since you are not a heavy user, you might not feel the pain of dealing with the technical problems as much, and I suspect Maxis will soon enough sort it out. You'll also be saving yourself about RM720-960 over your 24month contract period by going with the lower RM118 price, and obviously more if you continue your Maxis subscription.

The only thing we won't know, of course, is if other ISPs will offer more attractive packages over the next few months.
aerobowl
post Aug 31 2012, 01:24 PM

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when maxis ftth do bundle astro
and for users who want astro
will maxis force RM118 subscription dropped and adopt new more ex package?

tml is the day we see what maxis cs will tell us on high ping issue..
aliens invasion? sharks attack? angry birds falling from sky?
AhBoy~~
post Aug 31 2012, 01:41 PM

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QUOTE(aerobowl @ Aug 31 2012, 01:24 PM)
when maxis ftth do bundle astro
and for users who want astro
will maxis force RM118 subscription dropped and adopt new more ex package?

tml is the day we see what maxis cs will tell us on high ping issue..
aliens invasion? sharks attack? angry birds falling from sky?
*
adding contract period~ hmm.gif
aerobowl
post Aug 31 2012, 01:43 PM

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and better think twice if you really wan astro iptv as:
maxis dc issue is so frequent and i believe iptv do rely on internet connection

danieltay
post Aug 31 2012, 01:46 PM

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QUOTE(barca96 @ Aug 31 2012, 12:39 PM)
I've been on the RM88 4mb Streamx Unipack plan.
Now the 24 month contract is ending.
I heard that we can continue with it.

Should I continue with the RM88 4mb Streamyx?
Or go on and install my RM118 10mb Maxis plan?

I'm really satisfied with this 4mb.
It's more than enough for me as I only use internet for work.
I hardly download and dont play games at all.
It's really stable. Never give me any headache.

Then when I look over at this Maxis thread, there seems to be a lot of problems with the router.
I need stability. That's the most important.

Don't know what to do.
Maxis installer will come in mid September.
I dont need IPTV.
I still can cancel it but Im still on the fence.
Is it worth it to pay RM30 extra for a 6mb more speed?
But then get a potential headache..

And does the modem/router need to be next to the TV?
Or can we put the modem/router wherever we want to like streamyx modem?
*
former streamyx 1 mbps, regretted after change to maxis ftth 10mbps... i use internet mainly for work purposes as well

the main thing missing in maxis ftth is stability... it's new and the engineers are inexperience... it may go wrong in the most unexpected manner... imagine web browsing can be slower than streamyx 512kbps... it sucks big time if stability is the thing you crave for
swimming
post Aug 31 2012, 05:30 PM

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QUOTE(barca96 @ Aug 31 2012, 12:39 PM)
I've been on the RM88 4mb Streamx Unipack plan.
Now the 24 month contract is ending.
I heard that we can continue with it.

Should I continue with the RM88 4mb Streamyx?
Or go on and install my RM118 10mb Maxis plan?

I'm really satisfied with this 4mb.
It's more than enough for me as I only use internet for work.
I hardly download and dont play games at all.
It's really stable. Never give me any headache.

Then when I look over at this Maxis thread, there seems to be a lot of problems with the router.
I need stability. That's the most important.

Don't know what to do.
Maxis installer will come in mid September.
I dont need IPTV.
I still can cancel it but Im still on the fence.
Is it worth it to pay RM30 extra for a 6mb more speed?
But then get a potential headache..

And does the modem/router need to be next to the TV?
Or can we put the modem/router wherever we want to like streamyx modem?
*
you may consider upgrade if you want view even HD streaming, more ppl sharing internet, basically needing more bandwidth. or somehow it saves you money with other benefits (example free calls)

if i had $88 4mb package, i would not change.
especially when it is fast enough and stable.
issue with signing new package
- waste of money (you can buy something else with $360/yr saved).
- commitment to long contract (then you may miss even better package in future)
- fibre internet required drilling wall.
- unknown technical issue (eg trottle, private ip, instability etc)

anyway i'm happy with this from 1mbps streamyx. coz more bandwidth for 3 of us, surfing and streaming smoothly.

This post has been edited by swimming: Aug 31 2012, 05:38 PM
sparrowed
post Aug 31 2012, 05:34 PM

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hi guys, im interested on the RM118 per month promo, how do i sign up for this? And how about the ping, i heard maxis fiber ping are quite high. Any users able to confirm this?
TSronnie
post Aug 31 2012, 05:40 PM

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From: Kuala Lumpur



QUOTE(sparrowed @ Aug 31 2012, 05:34 PM)
hi guys, im interested on the RM118 per month promo, how do i sign up for this? And how about the ping, i heard maxis fiber ping are quite high. Any users able to confirm this?
*
RM118 Promo is OVER !!! Current promo is RM138 (Postpoaid Maxis subcriber) / RM148 (Others) per month for 10Mbps
swimming
post Aug 31 2012, 05:46 PM

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QUOTE(aerobowl @ Aug 31 2012, 01:43 PM)
and better think twice if you really wan astro iptv as:
maxis dc issue is so frequent and i believe iptv do rely on internet connection
*
donno how this works. but VOIP phone always work even Internet not working.
TSronnie
post Aug 31 2012, 05:54 PM

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From: Kuala Lumpur



QUOTE(swimming @ Aug 31 2012, 05:46 PM)
donno how this works. but VOIP phone always work even Internet not working.
*
That's true...
sparrowed
post Aug 31 2012, 06:39 PM

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QUOTE(ronnie @ Aug 31 2012, 05:40 PM)
RM118 Promo is OVER !!! Current promo is RM138 (Postpoaid Maxis subcriber) / RM148 (Others) per month for 10Mbps
*
so you are maxis fiber user? how was the ping? especially on gaming server?
pisanq
post Aug 31 2012, 07:19 PM

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QUOTE(swimming @ Aug 31 2012, 05:46 PM)
donno how this works. but VOIP phone always work even Internet not working.
*
It's simply because VOIP using different VLAN compare to Internet. As long as your fiber cable is connected and VOIP vlan don't have any problem, your phone should work even during Internet is fail to connect.

QUOTE(sparrowed @ Aug 31 2012, 06:39 PM)
so you are maxis fiber user? how was the ping? especially on gaming server?
*
Current Maxis FTTH international routing very bad, so if you play online game with your friend located in international internet link it will give high latency and almost unplayable gaming experience.
sparrowed
post Aug 31 2012, 07:38 PM

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QUOTE(pisanq @ Aug 31 2012, 07:19 PM)
It's simply because VOIP using different VLAN compare to Internet. As long as your fiber cable is connected and VOIP vlan don't have any problem, your phone should work even during Internet is fail to connect.
Current Maxis FTTH international routing very bad, so if you play online game with your friend located in international internet link it will give high latency and almost unplayable gaming experience.
*
ok good bye maxis. going for unifi.
neo1point3
post Sep 1 2012, 01:18 AM

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Today is 1st september already, maxis claims that all internet service will be back to normal already

My main problem with maxis is the latency. Download speed and upload is completely fine, full speed.

Today, the latency to local server already become to normal <15ms

but latency to overseas server still bad! sad.gif
angelic-x
post Sep 1 2012, 01:59 AM

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Fakap moments

user posted image
TSronnie
post Sep 1 2012, 02:04 AM

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From: Kuala Lumpur



QUOTE(angelic-x @ Sep 1 2012, 01:59 AM)
Fakap moments

user posted image
*
Try Download : http://download.thinkbroadband.com/1GB.zip using Download Managers...
Post results here.
angelic-x
post Sep 1 2012, 02:09 AM

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QUOTE(ronnie @ Sep 1 2012, 02:04 AM)
Try Download : http://download.thinkbroadband.com/1GB.zip using Download Managers...
Post results here.
*
max speed 130kbps..look like maxis is fakap now. can't even surf youtube. vmad.gif
TSronnie
post Sep 1 2012, 02:13 AM

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QUOTE(angelic-x @ Sep 1 2012, 02:09 AM)
max speed 130kbps..look like maxis is fakap now. can't even surf youtube.  vmad.gif
*
Me is OK via Private IP ... still enjoying 10Mbps
Cageon
post Sep 1 2012, 03:35 AM

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1st September speedtest results...seems ping are vary to different servers even in the same country, speed are good..glad to see Maxis improving..hope they really sort out everything and works thing back to normal by 1st week of September rclxms.gif

Speedtest.net results
TM Server:
user posted image

Maxis Server:
user posted image

Singapore - Singtel Server:
user posted image

Japan Server:
user posted image

China Server - Guangzhou
user posted image

And below speed test results from:
1. Hong Kong PCCW Speedtest portal
2. Hong Kong OFCA Speedtest portal
3. Taiwan Hinet Speedtest portal


Attached thumbnail(s)
Attached Image Attached Image Attached Image
khelben
post Sep 1 2012, 03:43 AM

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From: Suldanessellar



QUOTE(krel89 @ Aug 31 2012, 12:19 PM)
alamak.. risaunyer... nak tanya la, first 15 metre cable je ke free dari tiang ke rumah???

nvr: just realize that it is 50 feet.. so it will be long wired~  sweat.gif
*
Tiang to rumah is free. From outside of the house to your modem, first 15 meters free.
aerobowl
post Sep 1 2012, 09:23 AM

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as expected sep 1 the high ping issue remains..

Aug 30 morning:
user posted image

Sep 1 morning:
user posted image
hongchai888
post Sep 1 2012, 10:21 AM

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Typical strategy to buy more time. Later they will say problem will be solved on 01 October, then keep dragging until tomorrow never end.

Really couldn't stand it. Can't even play a Dota match properly !!!!
kusha
post Sep 1 2012, 10:32 AM

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Nothing change.playing wot still lagging 300-400ms.aiyo maxis
jacky1678
post Sep 1 2012, 01:14 PM

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QUOTE(Cageon @ Sep 1 2012, 03:35 AM)
1st September speedtest results...seems ping are vary to different servers even in the same country, speed are good..glad to see Maxis improving..hope they really sort out everything and works thing back to normal by 1st week of September rclxms.gif

Speedtest.net results
TM Server:
user posted image

Maxis Server:
user posted image

Singapore - Singtel Server:
user posted image

Japan Server:
user posted image

China Server - Guangzhou
user posted image

And below speed test results from:
1. Hong Kong PCCW Speedtest portal
2. Hong Kong OFCA Speedtest portal
3. Taiwan Hinet Speedtest portal
*
walao yer... how can so big different compare to urs. feel like my one got problem. u got all stable..my one keep changing..

user posted image

user posted image

user posted image

user posted image






feel sad already all not stable one ...

jacky1678
post Sep 1 2012, 01:16 PM

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user posted image

user posted image

user posted image



so how u guys complaint regarding the latency and the speed issue? to customer server ? or the technical team ?

This post has been edited by jacky1678: Sep 1 2012, 01:17 PM


Attached thumbnail(s)
Attached Image Attached Image Attached Image Attached Image
SUSweyyt
post Sep 1 2012, 01:31 PM

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September 1st already. Still high ping to US and Europe.
kusha
post Sep 1 2012, 01:35 PM

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From: USJ



Go to forum maxis and repot about the latency issue
alexloon
post Sep 1 2012, 01:38 PM

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Maxis just told me Port Forwarding request "might" only available next week, now they facing some issue. All my cctv gone case now... I'm a Second day RM138 MBB user.
jhbey
post Sep 1 2012, 01:49 PM

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QUOTE(pisanq @ Aug 26 2012, 11:06 PM)
Days from 17 Jul to 9 Aug = 24 days
Total Jul days = 31 days
Normal price 10Mbps = RM218
Early bird discount = RM100
Early bird price = RM218 - RM100 = RM118
Total pro-rated bill:
( 24/31 * RM218 ) - RM100
= RM168.77 - RM100
= RM68.77
*
Thank you.
Yeap. your calculation is absolutely correct.
CS already return call to me and explained to me as per your calculation.
Monacor
post Sep 1 2012, 02:13 PM

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QUOTE(jacky1678 @ Sep 1 2012, 01:14 PM)
walao yer... how can so big different compare to urs. feel like my one got problem. u got all stable..my one keep changing..

user posted image

user posted image

user posted image

user posted image
feel sad already all not stable one ...
*
Wow you using 30mbps? blink.gif
jacky1678
post Sep 1 2012, 02:19 PM

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QUOTE(Monacor @ Sep 1 2012, 02:13 PM)
Wow you using 30mbps?  blink.gif
*
no idea how it works... compare to previous the Post #487 --> http://forum.lowyat.net/topic/2470906/+480&#


his ping is more stable from mine ...

This post has been edited by jacky1678: Sep 1 2012, 02:20 PM
krel89
post Sep 1 2012, 02:46 PM

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user posted image
i am officially joined maxis fibre...

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