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Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138

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IccyAsd
post Aug 16 2012, 12:02 PM

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TG784n is what we are all using
IccyAsd
post Aug 18 2012, 11:53 PM

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wtf since 9pm until now i dc 4 times already!

edit:- 5th time & counting...

This post has been edited by IccyAsd: Aug 19 2012, 12:14 AM
IccyAsd
post Aug 19 2012, 09:49 AM

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@pisanq so you are still facing frequent disconnection but yr best result is 2 days? i have been trying alot of combination to see if it helps, i find that turning off the phone service for me would last longer (1day 22hours).

Now im trying with public ip, turned on standard firewall, time server on, phone on but with Web Browsing Interception disable, if it still doesnt last me longer im going to try private IP.

@ericling we are all using the same router Thomson TG784n (from maxis), as for the modem it depends on TM side. i dont think there is any issue with the fibre modem because they are used for unifi as well, what we are facing is mostly maxis server problem or the dang Thomson TG784n router.

Last time TG784n router is supply with 6mb maxis home fibre, 10mb user is suppose to get TG799n due to the promotion they had to use the cheaper device, so i was thinking if its because TG784n is not capable in handling 10m line?
IccyAsd
post Aug 20 2012, 02:18 AM

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QUOTE(lionelzc @ Aug 19 2012, 11:44 PM)
Found this in the event log.

Is this a cause for concern or just the firewall blocking access to hackers?
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the problem is by default all our router has firewall disable, where did this log came from ? its not only this, there is alot more error going in the event log.
IccyAsd
post Aug 20 2012, 11:49 AM

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QUOTE(paultantk @ Aug 20 2012, 10:31 AM)
Maxis gives tg784n for business lines. So it is more than capable. Its used in my 32mbps line with no issues.
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My info was given by my friend that had subscribe 6mb package when they first launch, he asked the technical guy what if he wanted to upgrade to 10mb/20mb/30mb in future? it was replied that TG784n couldnt handle that it is compulsory to change to TG799n. so hence im still thinking if the tech guy is just bullshitting him
IccyAsd
post Aug 20 2012, 12:18 PM

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is our IP assign based on location/area? my IP starts from 14.192.236.*** from Subang Jaya, currently no problem connecting or surfing


Added on August 20, 2012, 12:19 pm
QUOTE(truecolor @ Aug 20 2012, 12:11 PM)
in my router..it shows that eInternet and mInternet both disconnected..wat the hell problem is maxis having now!?
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what does your log says when u click on connect?

This post has been edited by IccyAsd: Aug 20 2012, 12:19 PM
IccyAsd
post Aug 20 2012, 10:51 PM

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well so far i have not have any problem since 2days back ...*touch wood* no dc no idling either (on public ip)

This post has been edited by IccyAsd: Aug 20 2012, 10:51 PM
IccyAsd
post Aug 21 2012, 12:07 AM

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Internet : Excellent (no dc no idling)
Location : Subang
Public IP : 14.192.236.xxx

edit:- ok, now it seems like when i hit the mark of 2 days on the router it goes dc & reconnect in between of 10secs. now my router shows connection restarted from 0 day. is this suppose to happen ?

This post has been edited by IccyAsd: Aug 21 2012, 12:18 AM
IccyAsd
post Aug 21 2012, 10:49 PM

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any of those users that still cant connect still having problem?
IccyAsd
post Aug 23 2012, 09:47 AM

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It seems to me that the frequent dc might be due to the amount of users around the same area? I was not having any dc/idling since sunday, today in 10 hours i have gotten 2 dc...

Any idea if we can try private ip login again on the router after changing to public ip? mine says authentication fail
IccyAsd
post Aug 23 2012, 11:15 AM

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you will need to assign a public ip to the device
IccyAsd
post Aug 23 2012, 10:10 PM

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guys is there anyway we can change back to private ip? when they fix this shit only we go back to public ?
IccyAsd
post Aug 26 2012, 12:31 PM

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im just curious, can you guys try to on firewall to standard for those user that face frequent dc (public ip user)? i did that & the max dc for me is maybe 0-1 time a day since 1 week ago, before this i dc 4-5 times a day.... not sure if its just a coincidence.
IccyAsd
post Aug 27 2012, 04:20 PM

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guys remember to check if your phone bill has the 150minutes rebate if you are using postpaid mine came without it, call Maxis CS 1st didnt know there is such rebate only the second call CS knew i was missing that rebate but then he insisted its 100mins only, anyway in the end he was able to get the info on 150mins free .

so to remind all of you, if you are under the RM118 promotion you will get 150mins free, as for RM138 its only 100mins free.
IccyAsd
post Aug 28 2012, 09:36 AM

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are you on landed house ?
IccyAsd
post Aug 28 2012, 01:15 PM

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my router/modem/pc all on first day installation until it dies or no eletricity
IccyAsd
post Aug 28 2012, 04:58 PM

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no, i have been using private ip on the first 2 days of installation i had no problem of anything (cant test cctv dont have 1)
IccyAsd
post Aug 29 2012, 12:11 AM

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is your torrent having a cap limit? it migth be the software is capping it
IccyAsd
post Sep 2 2012, 09:10 AM

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To all the previous user that is having problem with public ip, do you all still have frequent dc problem? or idling ? (still connected but browsing doesnt work) after 31st of August?
IccyAsd
post Sep 2 2012, 09:54 AM

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Maxis corporate internet infrastructure ? is this Maxis I-Link? or its the same FTTH Fibre for Business?

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