mylaunchpad never hijacked my browser, it's still the same home page i set before I installed maxis fiber.

Is CLI (Caller Line Identification ) working? Whenever someone calls me, the number doesn't appear on the phone.

Understand your frustration.
I'm having the exact problem as you. the wireless was working fine until today, I could not connect my desktop and laptop but able to connect the iPad.

This router also restarts by itself many times, Seen that happening with my own eyes, all the LEDs go off suddenly for no apparent reason and turn on one by one as it reboots.

also the phone behavior is very erratic. If you connect 2 phones, sometimes only one phone rings, sometimes both rings and the caller ID only works for the aztech. Sometimes the phone LED blinks rapidly although it's not being used. Sometimes when you give a miss call using your hand phone to the VoIP phone and hang up, the VoIP phone only starts to ring a few seconds later after you hang up the hand phone.

I can live with that, but do you know how to solve this wifi problem? It's exactly the same as what you are experiencing.Weird that a few of us having this problem suddenly.

update:
after many calls to their call center, just gave up on their typical responses. last time a maxis technician gave his number and asked me to call him if there was an issue. so i called him and he asked me to hard reset the thomson (use something sharp to poke the hole between the 2 usb ports).
then wait for it to restart, connect to the wireless (the new SSID and password will be defaulted as per the label at the bottom of the router). u can also connect using a cable. but i connected using wireless immediately after the hard reset and ran the wizard over a wireless connection and it completed successfully.

go to the main thomson page and run the configuration wizard. it's quite simple as the values are already stored in the text boxes, just click next all the way through. for the password, it's the username + the digit '1'.
once it's configured, then u may change the ssid and wifi password to one of your choices.
phone wasn't working now (got engaged tone). called the call center and she said the password for the voip phone is your phone number + the digit '1'. after registered the phone, it was working.

hope this helps. but i'm worried theproblem might happen again. this thomson junk has way too many problems.

This post has been edited by abhipraaya: Sep 22 2012, 12:47 PM

Happened to me too around 3 weeks ago, concentrator not reachable error. The PON light on my FiberHome TM modem was not lighted. The TM people replace the modem with a new unit, still FiberHome model.

My TM's Fiberhome modem labels the indicator light as 'PON'. I think this is the same as optical from other modem manufacturers. But you mentioned above that the Optical LED is OK..so perhaps it's something else..
For my case, it was the modem faulty.

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Added on September 25, 2012, 8:10 pmin the morning, laptop was able to connect to wifi. after work, reached home in the evening, found that ipad cannot connect . Turn off and turn on the modem and router, only then able to connect the ipad. now looks ok, can use my desktop and ipad simultaneously. hope they manage to find a permanent solution. irritating maxis, all we want is stable and fast internet connection, this also cannot provide

This post has been edited by abhipraaya: Sep 25 2012, 08:10 PM

I walked into TM Point and terminated my unifi after fixing maxis fiber Internet.

They used back the same cables and use back the same TM fiber modem. They only replaced the unifi d-link router with the maxis Thomson router

Just make sure TM stops billing you after terminating.for my case, I still received unifi bill after terminating so I had to walk in 2nd time to tell them, I showed them the termination form. Now it's done Nd they have refunded whatever due amount

To those subscribed to the rm118/month promo package, we are also given 150 free minutes on maxis postpaid line to maxis numbers.

Let say I'm using Talkmore 48 plan, this plan already gives me 400 minutes.

So I will now have 550 minutes? Which minutes is used up first?

yes maxis is now up in damansara jaya.

my TG784n v3 shows green light for broadband, internet and wireless.

but shows red light for the left most light (the one with a leaf symbol)

but internet is working fine.

what does that red light mean? before it went down it was green.

It's ok, the light turned green by itself when i returned home from work

Yup it was down since this morning and afternoon when i checked.this frequent service distruption is happening too often. i think we should get together and defend our consumer rights. been using unifi for 2 years, hardly any complaints.