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> The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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TSronnie
post Feb 2 2015, 10:03 AM, updated 7 months ago

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Previous Threads:
The Official Maxis FTTH Thread v1 | v2 | v3 | v4 | v5 |

Maxis Home Fibre Internet is available in 1.2 million homes in Klang Valley, selected areas in Penang and Johor Bahru.
Check fibre availability here
General Rule of Thumb: As long your area has TM UniFi coverage, you can install Maxis Home Fibre.

What is Maxis Home?
» Click to show Spoiler - click again to hide... «


What's the installation process?
» Click to show Spoiler - click again to hide... «


Port Forwarding/Public IP Info by benlye
» Click to show Spoiler - click again to hide... «


Installation Checklist by jeremy05, aeiou228 and jetwash
» Click to show Spoiler - click again to hide... «


Information for existing Streamyx Users living in Highrise by DrPitchard and polarzbearz
» Click to show Spoiler - click again to hide... «


Thomson Router Login by polarzbearz and kenjixx
» Click to show Spoiler - click again to hide... «


Telnet to Thomson router to change DNS by TerryZeroX
» Click to show Spoiler - click again to hide... «


Telnet to Thomson TG784 v3 router to change DNS by karhoe
» Click to show Spoiler - click again to hide... «


Why is there an extra "Maxis" SSID? by jerryhean
» Click to show Spoiler - click again to hide... «


Public IP vs Private IP by mikeeeee
» Click to show Spoiler - click again to hide... «


Billing Questions with Maxis Home Fibre
» Click to show Spoiler - click again to hide... «


Connect to Maxis Home Fibre using Custom Router!
Click to : http://forum.lowyat.net/topic/2384890

Configure Astro IPTV using a Custom Router (OpenWRT)
http://www.msblog.org/2015/02/07/configure...router-openwrt/

Guide for Auto Reconnection Script with Thomson TG784n by polarzbearz
» Click to show Spoiler - click again to hide... «


Latest Promotion:

Current Plans : https://www.maxis.com.my/en/personal/intern...xisonehome.html


temp solution: refer to Version 2 first

This post has been edited by ronnie: Oct 24 2018, 04:30 PM
TSronnie
post Feb 2 2015, 10:05 AM

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My quick review on TL-WDR4300 with Maxis Home Fibre
https://forum.lowyat.net/topic/3501135

This post has been edited by ronnie: Feb 17 2015, 02:39 PM
rootlinux
post Feb 2 2015, 12:23 PM

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QUOTE(ronnie @ Feb 2 2015, 10:05 AM)
Stay tuned for my review on TL-WDR4300 with Maxis Home Fibre
*
notworthy.gif thumbup.gif
norman05051984
post Feb 2 2015, 12:42 PM

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so fast one?
BlackWoods
post Feb 2 2015, 08:53 PM

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5th Year of Maxis Home Fibre Internet - Still 404 not found in my area. sad.gif
aceedburn
post Feb 3 2015, 09:13 AM

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hopefullg they solve all issues this year.
allornothing
post Feb 3 2015, 02:14 PM

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Anyone knows how to reset the DECT phone?

I got all green lights, but when I dial a number I hear fast beeps but then nothing happens. sad.gif

I've tried removing the batteries and turned off and on the whole gateway
jerm
post Feb 3 2015, 10:42 PM

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Anyone still facing issues? Night time browsing is crazy slow, i can't even brain. Lync calls are forever showing poor call quality, working from home at night is just about almost impossible. frack!
sitescope
post Feb 3 2015, 10:59 PM

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QUOTE(jerm @ Feb 3 2015, 10:42 PM)
Anyone still facing issues? Night time browsing is crazy slow, i can't even brain. Lync calls are forever showing poor call quality, working from home at night is just about almost impossible. frack!
*
Nope... Smooth...
kamfoo
post Feb 3 2015, 11:46 PM

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QUOTE(jerm @ Feb 3 2015, 10:42 PM)
Anyone still facing issues? Night time browsing is crazy slow, i can't even brain. Lync calls are forever showing poor call quality, working from home at night is just about almost impossible. frack!
*
damn slow especily europe line
azizul1975
post Feb 4 2015, 04:41 PM

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QUOTE(BlackWoods @ Feb 2 2015, 08:53 PM)
5th Year of Maxis Home Fibre Internet - Still 404 not found in my area. sad.gif
*
5th year ?
BlackWoods
post Feb 4 2015, 08:49 PM

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QUOTE(azizul1975 @ Feb 4 2015, 04:41 PM)
5th year ?
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Saw the V1 thread was in 2010..so now 2015, round up and assume Maxis FTTH started that time, until now my place still don't have coverage, well don't even have UNIFI here cry.gif cry.gif
sitescope
post Feb 4 2015, 11:59 PM

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QUOTE(BlackWoods @ Feb 4 2015, 08:49 PM)
Saw the V1 thread was in 2010..so now 2015, round up and assume Maxis FTTH started that time, until now my place still don't have coverage, well don't even have UNIFI here  cry.gif  cry.gif
*
Location ?
SonnyCooL
post Feb 5 2015, 12:09 AM

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QUOTE(jerm @ Feb 3 2015, 10:42 PM)
Anyone still facing issues? Night time browsing is crazy slow, i can't even brain. Lync calls are forever showing poor call quality, working from home at night is just about almost impossible. frack!
*
yes me .....
bangsar, ping is perfect with < 10ms ... but browsing is another story
azizul1975
post Feb 5 2015, 08:53 AM

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QUOTE(BlackWoods @ Feb 4 2015, 08:49 PM)
Saw the V1 thread was in 2010..so now 2015, round up and assume Maxis FTTH started that time, until now my place still don't have coverage, well don't even have UNIFI here  cry.gif  cry.gif
*
Maxis Home Fibre started around June 2012. i'm among the early birds. We pay RM118/month for 10Mbps, and still paying at that rate.

so it is not even 3 year yet...
Moogle Stiltzkin
post Feb 6 2015, 12:11 AM

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bruce.gif

This post has been edited by Moogle Stiltzkin: Jul 16 2017, 01:37 PM
wKkaY
post Feb 7 2015, 01:39 PM

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Connectivity's broken again...
SUSrazhar
post Feb 7 2015, 06:42 PM

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http://www.maxis.com.my/content/maxis/en/404.html

is this expired?
sitescope
post Feb 7 2015, 11:40 PM

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ronnie
Kindly add below nice guide in 1st page
http://www.msblog.org/2015/02/07/configure...router-openwrt/
theberry
post Feb 8 2015, 11:51 AM

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i received an offer from maxis that 10mbps for 128 but when i clicked the link. it redirects me to other page instead of that promo page? anyone experienced this? hmm.gif
sitescope
post Feb 8 2015, 12:34 PM

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QUOTE(theberry @ Feb 8 2015, 11:51 AM)
i received an offer from maxis that 10mbps for 128 but when i clicked the link. it redirects me to other page instead of that promo page? anyone experienced this? hmm.gif
*
Rm128 with maxis one plan ?
theberry
post Feb 8 2015, 05:58 PM

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QUOTE(sitescope @ Feb 8 2015, 12:34 PM)
Rm128 with maxis one plan ?
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maxis fibre 10mbps brows.gif
sitescope
post Feb 8 2015, 09:27 PM

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QUOTE(theberry @ Feb 8 2015, 05:58 PM)
maxis fibre 10mbps  brows.gif
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I know but must subscribe together with maxis one plan ?
theberry
post Feb 8 2015, 10:49 PM

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QUOTE(sitescope @ Feb 8 2015, 09:27 PM)
I know but must subscribe together with maxis one plan ?
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i dunno lol email did not specify
password8431
post Feb 9 2015, 01:11 PM

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http://www.maxis.com.my/litefibre

5Mbps
RM98 for Maxis postpaid
RM108 for Non-maxis subscribers
No Voice
12 month contract
Only available for Maxis network areas.

what do you think? good deal or not.

This post has been edited by password8431: Feb 9 2015, 01:13 PM
krel89
post Feb 9 2015, 08:13 PM

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QUOTE(password8431 @ Feb 9 2015, 01:11 PM)
http://www.maxis.com.my/litefibre

5Mbps
RM98 for Maxis postpaid
RM108 for Non-maxis subscribers
No Voice
12 month contract
Only available for Maxis network areas.

what do you think? good deal or not.
*
it is good.. but only limited area la...
IntensiveBytes
post Feb 11 2015, 12:16 AM

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Performance not so good here since this week. I'm in Subang Jaya.

YouTube is just okay..
Streaming content from my server (in USA) is terrible, it was always good, unless when there are hiccups from Maxis's side, like the one I'm currently facing now. Not sure how long this will last.
xngjn
post Feb 11 2015, 05:51 PM

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Hi all. My Company bought Dlink DIR-850L. I try to configure replace the white maxis router. In the dlink have PPPOE and Unifi PPPOE. I try both also not working. it show line busy. But when i use back the maxis router it works. Anyone can share the configuration with me? Thank you
Sentinel92
post Feb 12 2015, 03:08 AM

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Sincerely sick and tired of streamyx. My ping won't stop jumping from 25-37 all the way to 500-900 every 10 seconds during game, download speed is never consistent, and usually 10-15% of promised speed.

Really interested in the RM148 for 10MBps but I would like to know anyone here in the Bangsar/KL area uses it, and is it stable? And what's the average download speed.

And is it worth it jumping to the Maxis One plan from my current RM78/5GB plan for the rebate? Contract is over so I can pretty much shift to other plans.
sordanny
post Feb 12 2015, 10:33 AM

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I noticed something wrong with streaming non Astro IPTV contents
It shows downloading and then the screen goes blank???
Is this Maxis blocking??
MystiqueLife
post Feb 12 2015, 05:57 PM

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QUOTE(Sentinel92 @ Feb 12 2015, 03:08 AM)
Sincerely sick and tired of streamyx. My ping won't stop jumping from 25-37 all the way to 500-900 every 10 seconds during game, download speed is never consistent, and usually 10-15% of promised speed.

Really interested in the RM148 for 10MBps but I would like to know anyone here in the Bangsar/KL area uses it, and is it stable? And what's the average download speed.

And is it worth it jumping to the Maxis One plan from my current RM78/5GB plan for the rebate? Contract is over so I can pretty much shift to other plans.
*

Just change to Maxis, it's actually good provided if your installation is done professionally and you are there to ensure that the installation was done in a proper way. Just don't sign off the service acceptance agreement if you are not satisfy with the workmanship done to ensure that your service don't break down right after it is installed. laugh.gif laugh.gif

Sentinel92
post Feb 13 2015, 10:11 AM

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QUOTE(MystiqueLife @ Feb 12 2015, 05:57 PM)
Just change to Maxis, it's actually good provided if your installation is done professionally and you are there to ensure that the installation was done in a proper way. Just don't sign off the service acceptance agreement if you are not satisfy with the workmanship done to ensure that your service don't break down right after it is installed.  laugh.gif  laugh.gif
*
Noted. Thanks for the advice sir. Much appreciated.
wKkaY
post Feb 13 2015, 02:24 PM

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Damn it, my VOIP landline service is broken again with a "the device you are using is not registered" message playing when I try to make calls from it. This happens about once a month.

Edit: just called them and they said it's a nationwide problem vmad.gif

This post has been edited by wKkaY: Feb 13 2015, 02:39 PM
wiraone
post Feb 13 2015, 08:20 PM

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Anybody tried to move out to unifi after your contract ends? Will maxis counter you with better deal? My contract will end I think in April, so, thinking of moving back to Unifi.
brotan
post Feb 14 2015, 09:43 PM

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hi all,

my laptop kaput recently and bought a new one

need to reinstall all my software

1 thing i am having headache now is torrent. can't even start downloading at all

anything i should set in my utorrent software to make it work?

thanks
raynman
post Feb 14 2015, 10:29 PM

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QUOTE(brotan @ Feb 14 2015, 09:43 PM)
hi all,

my laptop kaput recently and bought a new one

need to reinstall all my software

1 thing i am having headache now is torrent. can't even start downloading at all

anything i should set in my utorrent software to make it work?

thanks
*
You are in the wrong forum.

Try 'Technical Support'.

kiawin
post Feb 15 2015, 08:06 AM

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Hi all, are you able to access http://www.gearsandbottles.com/? I thought the website was down, but using VPN connecting to office (riding unifi) and the site is up. The routing is screwed sad.gif
nickcct
post Feb 15 2015, 11:25 AM

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QUOTE(kiawin @ Feb 15 2015, 08:06 AM)
Hi all, are you able to access http://www.gearsandbottles.com/? I thought the website was down, but using VPN connecting to office (riding unifi) and the site is up. The routing is screwed sad.gif
*
Yup. Can access for me.
ati radeon
post Feb 15 2015, 04:04 PM

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Guys, i am a subscriber of maxis fiber at taman sri sinar segambut.
My fiber connection is down since friday night, 13/2 around 9pm until now!!

Made a few calls to support and they logged the case, no news or improvement till today. any of you experience the network down in your area?

If it is not network problem, could it be the TMnet modem itself?
the POWER, and LAN are both blinking. DSL is totally off. VOIP in red blinking as well.

Can we just report to Tmnet instead to get a replacement modem rather than wait and wait?

wiraone
post Feb 17 2015, 08:53 AM

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No, you can't report directly to tmnet, they don't have your account. You need to call up maxis and they'll make an appointment for tmnet technician to come over to check it out for you. From my past experience, when there is problem with the physical line, it will take few days to get resolved and it is easier to resolve problem when reporting it via twitter rather than by calling them.
lucaswjk
post Feb 17 2015, 02:33 PM

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QUOTE(wKkaY @ Feb 13 2015, 02:24 PM)
Damn it, my VOIP landline service is broken again with a "the device you are using is not registered" message playing when I try to make calls from it. This happens about once a month.

Edit: just called them and they said it's a nationwide problem vmad.gif
*
i hv been using 2years+

the router for the voip is really not reliable
u need to reset it once every 2/3days

or set the voip to your mobile... blush.gif
Mr Gray
post Feb 17 2015, 03:42 PM

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QUOTE(ati radeon @ Feb 15 2015, 04:04 PM)
Guys, i am a subscriber of maxis fiber at taman sri sinar segambut.
My fiber connection is down since friday night, 13/2 around 9pm until now!!

Made a few calls to support and they logged the case, no news or improvement till today. any of you experience the network down in your area?

If it is not network problem, could it be the TMnet modem itself?
the POWER, and LAN are both blinking. DSL is totally off. VOIP in red blinking as well.

Can we just report to Tmnet instead to get a replacement modem rather than wait and wait?
*
Stupid maxis. Worst service ever. My internet was down since monday last week. And today the TM and maxis technicians were supposed to come to my place at 2pm. I waited from 2pm to 3pm and only maxis technician came. The TM guy didn't turn up at all. What the hell. vmad.gif vmad.gif vmad.gif vmad.gif

This is the peril of choosing Maxis Fibre over Unifi. When times are good, no problem. But when there's problem, susah!

I don't even understand why both Maxis and TM technicians need to be there. The Maxis guy was totally useless I tell you. Yes, it's true that Maxis rides on TM infrastructure, but can't they fix things on themselves? Instead of fully dependent on TM.

rclxub.gif rclxub.gif
user5092
post Feb 17 2015, 04:00 PM

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Hi Guys, I am currently applying Maxis home fibre on 9th Feb 2015, my ex-housemate own the Maxis Firbre before and now he move out, take away the TM gateway and Maxis router, the fibre port still there. So there is someone calling me on 11th Feb 2015 from number 03-2300 5075, and saying my house address not clear yet, so ask me to wait.

After no news from Maxis, and the number never possible to get through, I went to Maxis Centre on 15th February 2015, they said my address is clear now, and it is able to install the home fibre, they will open a case and follow up with me, but until today 17th February 2015, still no news.

During application, the guy told me to call 1800 82 4663, but there is no one pick up.

So what can I do? there is no any number I can call, all can't get through and no one pickup, this is the first time I felt Maxis so suck. Can I make any complain? I can't even sign up and create ID in Maxis forum.

Even the maxis live chat is ignoring me, this is so funny, haha...

This post has been edited by user5092: Feb 17 2015, 04:36 PM


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sitescope
post Feb 17 2015, 09:48 PM

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QUOTE(lucaswjk @ Feb 17 2015, 02:33 PM)
i hv been using 2years+

the router for the voip is really not reliable
u need to reset it once every 2/3days

or set the voip to your mobile... blush.gif
*
yes... just use timer plug easy maaa... set it off at 5am and on 5:30am...

This post has been edited by sitescope: Feb 17 2015, 09:56 PM


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sitescope
post Feb 17 2015, 09:50 PM

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maxis is now unblock their torrent from 8pm to 2am... ?
coz always got full speed for past 2 days although aldy 9pm...
no VPN used...

This post has been edited by sitescope: Feb 17 2015, 09:55 PM


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ati radeon
post Feb 18 2015, 01:38 PM

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QUOTE(Mr Gray @ Feb 17 2015, 03:42 PM)
Stupid maxis. Worst service ever. My internet was down since monday last week. And today the TM and maxis technicians were supposed to come to my place at 2pm. I waited from 2pm to 3pm and only maxis technician came. The TM guy didn't turn up at all. What the hell.  vmad.gif  vmad.gif  vmad.gif  vmad.gif

This is the peril of choosing Maxis Fibre over Unifi. When times are good, no problem. But when there's problem, susah!

I don't even understand why both Maxis and TM technicians need to be there. The Maxis guy was totally useless I tell you. Yes, it's true that Maxis rides on TM infrastructure, but can't they fix things on themselves? Instead of fully dependent on TM.

rclxub.gif  rclxub.gif
*
Where are you staying? I called them for 3 days continuously, finally say next Monday 23rd will come which means I am 10 days without connection. Will definitely ask them to prorate the bill.
Mr Gray
post Feb 18 2015, 11:40 PM

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QUOTE(ati radeon @ Feb 18 2015, 01:38 PM)
Where are you staying? I called them for 3 days continuously, finally say next Monday 23rd will come which means I am 10 days without connection. Will definitely ask them to prorate the bill.
*
Taman Desa. You got the same problem?
Aelzen
post Feb 19 2015, 07:48 AM

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Can someone in Klang valley do a ping test for me?

I'm looking for results to the ip: 88.150.184.34

Looking to switch out of streamyx due to abysmal gaming pings (it has jumped from an avg of 240ms, to 480ms this past month), but first I need to find out if it's actually better elsewhere.

Thanks!
paultantk
post Feb 19 2015, 10:04 AM

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QUOTE(Aelzen @ Feb 19 2015, 07:48 AM)
Can someone in Klang valley do a ping test for me?

I'm looking for results to the ip: 88.150.184.34

Looking to switch out of streamyx due to abysmal gaming pings (it has jumped from an avg of 240ms, to 480ms this past month), but first I need to find out if it's actually better elsewhere.

Thanks!
*
location: jaya one, pj

CODE
PING 88.150.184.34 (88.150.184.34) 56(84) bytes of data.
64 bytes from 88.150.184.34: icmp_seq=1 ttl=41 time=226 ms
64 bytes from 88.150.184.34: icmp_seq=2 ttl=41 time=262 ms
64 bytes from 88.150.184.34: icmp_seq=3 ttl=41 time=225 ms
64 bytes from 88.150.184.34: icmp_seq=4 ttl=41 time=257 ms
64 bytes from 88.150.184.34: icmp_seq=5 ttl=41 time=246 ms
64 bytes from 88.150.184.34: icmp_seq=6 ttl=41 time=250 ms


CODE
traceroute to 88.150.184.34 (88.150.184.34), 30 hops max, 60 byte packets
1  192.168.1.254 (192.168.1.254)  27.072 ms  27.038 ms  27.013 ms
2  58.71.246.2 (58.71.246.2)  108.187 ms 58.71.246.130 (58.71.246.130)  108.349 ms 58.71.246.2 (58.71.246.2)  108.533 ms
3  58.71.246.129 (58.71.246.129)  67.128 ms  67.213 ms  67.505 ms
4  58.71.243.53 (58.71.243.53)  27.337 ms  29.242 ms  29.354 ms
5  58.71.243.49 (58.71.243.49)  34.569 ms  34.344 ms  34.346 ms
6  * * *
7  58.71.241.21 (58.71.241.21)  31.875 ms  32.575 ms  32.552 ms
8  58.71.241.82 (58.71.241.82)  32.863 ms  33.200 ms  33.304 ms
9  58.71.241.26 (58.71.241.26)  33.225 ms  28.851 ms  28.603 ms
10  202.151.241.190 (202.151.241.190)  28.687 ms  28.015 ms 202.151.241.186 (202.151.241.186)  30.029 ms
11  218.189.19.241 (218.189.19.241)  29.702 ms  29.731 ms  29.570 ms
12  d1-109-224-143-118-on-nets.com (118.143.224.109)  35.171 ms  34.987 ms  35.547 ms
13  d1-243-224-143-118-on-nets.com (118.143.224.243)  35.917 ms d1-194-238-143-118-on-nets.com (118.143.238.194)  39.347 ms  35.028 ms
14  global.hgc.com.hk (218.189.8.138)  229.872 ms  229.943 ms  229.867 ms
15  80.249.211.48 (80.249.211.48)  260.112 ms  260.413 ms  260.265 ms
16  54-17-200-109.rackcentre.redstation.net.uk (109.200.17.54)  236.727 ms  236.477 ms  236.700 ms
17  h88-150-184-34.host.redstation.co.uk (88.150.184.34)  259.105 ms  259.839 ms  257.523 ms

wKkaY
post Feb 19 2015, 01:36 PM

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QUOTE(Aelzen @ Feb 19 2015, 07:48 AM)
Can someone in Klang valley do a ping test for me?

I'm looking for results to the ip: 88.150.184.34

Looking to switch out of streamyx due to abysmal gaming pings (it has jumped from an avg of 240ms, to 480ms this past month), but first I need to find out if it's actually better elsewhere.

Thanks!
*
I think you should hold out first. TM announced that they are undergoing submarine cable repair for another few weeks.
QUOTE
Please be informed that the estimated time to restore the Asia-America Gateway (AAG) submarine cable system that provides international data links to America and North Asia has been revised to March 6, due to additional repairs required on different sections of the cable system.
Aelzen
post Feb 20 2015, 12:02 AM

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QUOTE(paultantk @ Feb 19 2015, 10:04 AM)
location: jaya one, pj

<SNIP>
Thanks, this is the info I was looking for. The guys in the TIME broadband thread are looking to sign me up rather than help me get some info first.

I'm just down the road from Jaya One, so this is doubly useful for me. Thanks again rclxms.gif
ati radeon
post Feb 20 2015, 12:23 AM

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QUOTE(Mr Gray @ Feb 18 2015, 11:40 PM)
Taman Desa. You got the same problem?
*
Ah, old Klang Road area Taman desa?

Mine is Taman Sri Sinar, segambut.
mikeeeee
post Feb 23 2015, 11:11 AM

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QUOTE(ati radeon @ Feb 20 2015, 12:23 AM)
Ah, old Klang Road area Taman desa?

Mine is Taman Sri Sinar, segambut.
*
I had the same problem since last Monday. They schedule the technician to come over today, just hope that it will be fixed. Made some noise with their customer service and instead of prorate, they are compensating me with additional mobile data to cover the usage during the 8 days downtime instead.
iori_argami
post Feb 25 2015, 03:35 PM

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wan to check any 1 using maxis fiber with astro IPTV? i had a dilemma of choosing between unifi and maxis fiber. currently my astro comes with pvr + satellite dish. I saw there's promo where apply maxis fiber and get rebate off the astro for RM 25 per month. the downside is i had to change to IPTV, cant use the satellite. But my astro decoder is downstair and my fiber is upstair, i really dont wanted to pull another cable. I saw tp-link there's device powerline or something. any 1 using similar setup?
sitescope
post Feb 25 2015, 10:25 PM

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why my hp max dload 5mb only while my nbook is 10mb ?
both test via wifi with full bar...


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jchue73
post Feb 26 2015, 01:11 AM

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QUOTE(lucaswjk @ Feb 17 2015, 02:33 PM)
i hv been using 2years+

the router for the voip is really not reliable
u need to reset it once every 2/3days

or set the voip to your mobile... blush.gif
*
I'm done playing around with their equipment and using Cisco SPA122 to handle my VOIP. No problems so far.

QUOTE(Mr Gray @ Feb 17 2015, 03:42 PM)
Stupid maxis. Worst service ever. My internet was down since monday last week. And today the TM and maxis technicians were supposed to come to my place at 2pm. I waited from 2pm to 3pm and only maxis technician came. The TM guy didn't turn up at all. What the hell.  vmad.gif  vmad.gif  vmad.gif  vmad.gif

This is the peril of choosing Maxis Fibre over Unifi. When times are good, no problem. But when there's problem, susah!
*
Fully agree and sympathise with you.

QUOTE(Mr Gray @ Feb 17 2015, 03:42 PM)
I don't even understand why both Maxis and TM technicians need to be there. The Maxis guy was totally useless I tell you. Yes, it's true that Maxis rides on TM infrastructure, but can't they fix things on themselves? Instead of fully dependent on TM.

rclxub.gif  rclxub.gif
*
Malaysian mentality problem. They will not use a single ounce of brain when they know they don't get paid extra especially when they are aware somebody else ™ can do the hard work and take of the problem.

QUOTE(sitescope @ Feb 17 2015, 09:50 PM)
maxis is now unblock their torrent from 8pm to 2am... ?
coz always got full speed for past 2 days although aldy 9pm...
no VPN used...
*
Strange. At the current moment, my download speed to paid sites is no more than 150KB/s. Anybody else facing this problem? Rebooting does the same thing.
TSronnie
post Feb 26 2015, 09:42 AM

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QUOTE(iori_argami @ Feb 25 2015, 03:35 PM)
wan to check any 1 using maxis fiber with astro IPTV? i had a dilemma of choosing between unifi and maxis fiber. currently my astro comes with pvr + satellite dish. I saw there's promo where apply maxis fiber and get rebate off the astro for RM 25 per month. the downside is i had to change to IPTV, cant use the satellite. But my astro decoder is downstair and my fiber is upstair, i really dont wanted to pull another cable. I saw tp-link there's device powerline or something. any 1 using similar setup?
*
You can try this TP-LINK TL-WPA4220KIT product which I had reviewed here.

You plug and connect the TL-PA4010 to your router (upstairs).
You plug and connect the TL-WPA4220 to your Astro decoder (downstairs) via Ethernet cable.

You can also try the TL-WPA4230P KIT which has integrated power sockets ensure no power outlet is going to waste.

This post has been edited by ronnie: Feb 26 2015, 09:42 AM
iori_argami
post Feb 26 2015, 02:06 PM

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QUOTE(ronnie @ Feb 26 2015, 09:42 AM)
You can try this TP-LINK TL-WPA4220KIT product which I had reviewed here.

You plug and connect the TL-PA4010 to your router (upstairs).
You plug and connect the TL-WPA4220 to your Astro decoder (downstairs) via Ethernet cable.

You can also try the TL-WPA4230P KIT which has integrated power sockets ensure no power outlet is going to waste.
*
I saw some1 said that if getting the Astro IPTV with Maxis Fiber, u need pay extra RM 20 for telephony service? Means the maxis fiber for astro iptv package doesn't comes with phone number?
Chuckiekey
post Feb 26 2015, 06:09 PM

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how do I check if it is available in my area?
krel89
post Feb 26 2015, 09:19 PM

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QUOTE(iori_argami @ Feb 26 2015, 02:06 PM)
I saw some1 said that if getting the Astro IPTV with Maxis Fiber, u need pay extra RM 20 for telephony service? Means the maxis fiber for astro iptv package doesn't comes with phone number?
*
yeah u have to pay rm20 per month but get rm30 called credit they said
but the telephone service is optional.. better save some bucks there.
but weirdly, my phone plan still used the older plan which is under rm1 since i reluctantly used it to called, but just receiving called..
so its not my fault anyways, and since it under rm1, i always pay that bills first then astro.. rclxm9.gif

This post has been edited by krel89: Feb 26 2015, 09:20 PM
meteoraniac
post Feb 27 2015, 10:44 AM

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got an offer for rm128 10mbps for maxis postpaid users

im currently using 5mbps unifi paying 140++ per month and seriously considering the maxis offer, but reading the reviews here seems like maxis has still not mature in its service and stability in connection?

im in bukit jelutong
krel89
post Feb 27 2015, 10:48 AM

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QUOTE(meteoraniac @ Feb 27 2015, 10:44 AM)
got an offer for rm128 10mbps for maxis postpaid users

im currently using 5mbps unifi paying 140++ per month and seriously considering the maxis offer, but reading the reviews here seems like maxis has still not mature in its service and stability in connection?

im in bukit jelutong
*
it depends on the area...
i personally, doesn't have the problem at all..
fyi: astro maxis iptv user here...
iori_argami
post Feb 27 2015, 11:50 AM

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QUOTE(krel89 @ Feb 26 2015, 09:19 PM)
yeah u have to pay rm20 per month but get rm30 called credit they said
but the telephone service is optional.. better save some bucks there.
but weirdly, my phone plan still used the older plan which is under rm1 since i reluctantly used it to called, but just receiving  called..
so its not my fault anyways, and since it under rm1, i always pay that bills first then astro..  rclxm9.gif
*
actually i need the telephone number, to send n receive fax, don really need to call. but i guess. there's no way not to pay the rm20 should i need to send n receive fax. right?
sainod
post Feb 27 2015, 02:36 PM

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QUOTE(lucaswjk @ Feb 17 2015, 02:33 PM)
i hv been using 2years+

the router for the voip is really not reliable
u need to reset it once every 2/3days

or set the voip to your mobile... blush.gif
*
How to setup on mobile??
krel89
post Feb 27 2015, 09:49 PM

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QUOTE(iori_argami @ Feb 27 2015, 11:50 AM)
actually i need the telephone number, to send n receive fax, don really need to call. but i guess. there's no way not to pay the rm20 should i need to send n receive fax. right?
*
dont know.. have to ask them...
lucaswjk
post Feb 27 2015, 10:15 PM

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QUOTE(sainod @ Feb 27 2015, 02:36 PM)
How to setup on mobile??
*
forget... info @ v1/v2
danieltay
post Feb 28 2015, 03:59 PM

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QUOTE(iori_argami @ Feb 25 2015, 03:35 PM)
wan to check any 1 using maxis fiber with astro IPTV? i had a dilemma of choosing between unifi and maxis fiber. currently my astro comes with pvr + satellite dish. I saw there's promo where apply maxis fiber and get rebate off the astro for RM 25 per month. the downside is i had to change to IPTV, cant use the satellite. But my astro decoder is downstair and my fiber is upstair, i really dont wanted to pull another cable. I saw tp-link there's device powerline or something. any 1 using similar setup?
*
It's best to avoid having astro IPTV with maxis ftth.

Just two days before chinese new year the dsl line is down, and I do not have internet access for 10 days!

Imagine if my astro is on maxis ftth, I would have to stare at the wall for 10 days, no internet, no astro.

And best to avoid having maxis ftth at all, unifi is the best.

When dsl line down, they would tell you they can't do anything, they have to wait for TM guy. I do not believe this. The truth is Maxis themselves has limited on site technician who is covering a big area. The problem lies with Maxis.


Keishi89
post Mar 1 2015, 12:49 AM

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I have been using the maxis 10mbps for almost 2 years, anyone from pj area (Near Sunway) having very slow connection? only recently about a week back the connection is horrendous.
Madd3rz
post Mar 1 2015, 09:22 AM

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QUOTE(danieltay @ Feb 28 2015, 03:59 PM)
It's best to avoid having astro IPTV with maxis ftth.

Just two days before chinese new year the dsl line is down, and I do not have internet access for 10 days!

Imagine if my astro is on maxis ftth, I would have to stare at the wall for 10 days, no internet, no astro.

And best to avoid having maxis ftth at all, unifi is the best.

When dsl line down, they would tell you they can't do anything, they have to wait for TM guy. I do not believe this. The truth is Maxis themselves has limited on site technician who is covering a big area. The problem lies with Maxis.
*
Are you living in high rise unit ? 'coz u said your DSL line is down
mdineshp
post Mar 1 2015, 06:04 PM

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Is there a quota now? I just registered for 20 Mbps and the lady at the center said there's 200GB quota. After quota finishes, the speed will drop down to 1 Mbps.
danieltay
post Mar 1 2015, 06:51 PM

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QUOTE(Madd3rz @ Mar 1 2015, 09:22 AM)
Are you living in high rise unit ? 'coz u said your DSL line is down
*
Yes high rise, happened twice in about 6 months.
ArmedandDangerous
post Mar 1 2015, 10:33 PM

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QUOTE(danieltay @ Feb 28 2015, 03:59 PM)
It's best to avoid having astro IPTV with maxis ftth.

Just two days before chinese new year the dsl line is down, and I do not have internet access for 10 days!

Imagine if my astro is on maxis ftth, I would have to stare at the wall for 10 days, no internet, no astro.

And best to avoid having maxis ftth at all, unifi is the best.

When dsl line down, they would tell you they can't do anything, they have to wait for TM guy. I do not believe this. The truth is Maxis themselves has limited on site technician who is covering a big area. The problem lies with Maxis.
*
You never see when installing Maxis FTTH that TM technician follow them also? TM owns the poles and ports and fibre, Maxis just piggy backs on the existing infrastructure.
MystiqueLife
post Mar 2 2015, 12:35 AM

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Yeah, Maxis is just leasing the infrastructure from TM and hence they need to follow the schedule and appointment availabilities given by TM.

However, if you are in pure Maxis built, the service is excellent. If you dislike it so much, why not switch to UniFi? smile.gif
aeiou228
post Mar 2 2015, 01:33 AM

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QUOTE(iori_argami @ Feb 27 2015, 11:50 AM)
actually i need the telephone number, to send n receive fax, don really need to call. but i guess. there's no way not to pay the rm20 should i need to send n receive fax. right?
*
There is a way. Redtone instant office - iFax. Only RM10 per month for a fax line.

https://forum.lowyat.net/index.php?showtopic=1099871&hl=
danieltay
post Mar 2 2015, 01:36 AM

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QUOTE(ArmedandDangerous @ Mar 1 2015, 10:33 PM)
You never see when installing Maxis FTTH that TM technician follow them also?  TM owns the poles and ports and fibre, Maxis just piggy backs on the existing infrastructure.
*
Maxis always use TM as excuses for late service.

The fact is one Maxis onsite technician is given a whole big area, having a long list of appointments daily.

Even if TM guy is free, Maxis cannot cope, saving cost with one technician covering so many places.

If you don't believe, next time when Maxis technician come over your place, peak at the long list he has on the paper.

danieltay
post Mar 2 2015, 01:44 AM

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QUOTE(MystiqueLife @ Mar 2 2015, 12:35 AM)
Yeah, Maxis is just leasing the infrastructure from TM and hence they need to follow the schedule and appointment availabilities given by TM.

However, if you are in pure Maxis built, the service is excellent. If you dislike it so much, why not switch to UniFi? smile.gif
*
This is not discussion about switching to unifi.

This is about Maxis lackluster service which could be improved further.

By the way, do not be one sided.

Have you heard the story of Maxis onsite technician threaten to disconnect customer internet connection for 3 weeks? Is that acceptable by any standard? That is the kind of onsite Maxis technician you're served with, incompetence and arrogance.

It's ok for you to be a fanboy. This does not mean we cannot criticized Maxis, and when we tell our true personal experience, you're quick to ask to switch ISP.

After experiencing maxis ftth, if I can turn back time, I would choose unifi. But since now I am with maxis, I'll stick with it for the time being, I'll change when I decided enough is enough. So I believe it's my right to tell someone who is deciding between maxis and unifi to go for the later. Please give a little respect, TQ.

This post has been edited by danieltay: Mar 2 2015, 02:32 AM
MystiqueLife
post Mar 2 2015, 02:47 AM

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Who is the one being one sided? doh.gif
I had my share of bad experience with TM back with Streamyx and early UniFi days.

Not being a fan boy, but it's just sad that you aren't living in Maxis built area laugh.gif
Besides, as a consumer; you do have choice to choose other alternatives. Being said that, if you ever used P1; you'll go crazy. It is a truly horror ride.

Heard of you pay what you get? cool2.gif

TM service quality has improved much after 2008, but I am stuck with Maxis for the time being since there is no UniFi here.
danieltay
post Mar 2 2015, 02:59 AM

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QUOTE(MystiqueLife @ Mar 2 2015, 02:47 AM)
Who is the one being one sided? doh.gif
I had my share of bad experience with TM back with Streamyx and early UniFi days.

Not being a fan boy, but it's just sad that you aren't living in Maxis built area laugh.gif
Besides, as a consumer; you do have choice to choose other alternatives. Being said that, if you ever used P1; you'll go crazy. It is a truly horror ride.

Heard of you pay what you get? cool2.gif

TM service quality has improved much after 2008, but I am stuck with Maxis for the time being since there is no UniFi here.
*
I've been with streamyx before. I've been early adopter on Maxis FTTH as well, remember the browsing was slower than streamyx. So the maxis Thomson router engineer came over, I patiently showing him what the problem with, replicating the issue so he can find a way to solve it. Wasting many hours that is not supposed my work.

It's the overall service of maxis that badly need improvement. Leaving the connection down for 10 days is not acceptable at all. And relying on incompetent onsite technician make it worst.

Appreciate your help thus far, let's put off the fire.

I am sure you agreed with me there are lots of room for improvement with maxis service.

You get what you pay for? Not very sure when it comes to internet in Malaysia. Been to Cambodia? Been there and found the report that their average speed is faster than Malaysia is true.

This post has been edited by danieltay: Mar 2 2015, 03:23 AM
Starscream666
post Mar 2 2015, 10:10 AM

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im sorry i didnt scan through this thread but i need some immediate expert advise, a maxis rep calls me up to offer me maxis 10mbps fiber optic internet for rm148 + rm25 discount on my astro bill,,,,,,im think about getting it because the astro bills gets too ridiculous each year, i live is Subang Jaya, USJ area, your kind opinions will mean alot guys, thanks
iori_argami
post Mar 2 2015, 02:33 PM

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QUOTE(aeiou228 @ Mar 2 2015, 01:33 AM)
There is a way. Redtone instant office - iFax. Only RM10 per month for a fax line.

https://forum.lowyat.net/index.php?showtopic=1099871&hl=
*
hi there, thanks for your help. but it is not i'm looking for. need a conventional fax line... as i already have a fax machine.. from what i see thru redtone, is sending fax... i'm also looking for receiving fax...

regarding p1, i'm 1 of the disgruntled user. been on p1 fiber for rm99 for 2 year.... previously i'm verbally agreed that the price stay on rm99 even contract expired.. but once my contract expired, they inform that will charge me rm149 (normal price). i'm tempted to change to maxis as i noe 148 for 10mbps n get rm25 rebate for astro.. but in the end i did not, cos i wish to retain my number n i have to use astro iptv... until last month... p1 inform me that they are discontinuing the fiber service n since they merge wit TM... it will convert my plan to RM 199 5mbps plan... without asking my permission. thus i straight cancel it and they said would require to wait for a month to take effect. and now, still surveying for the replacement of the ISP...
aeiou228
post Mar 2 2015, 03:31 PM

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QUOTE(iori_argami @ Mar 2 2015, 02:33 PM)
hi there, thanks for your help. but it is not i'm looking for. need a conventional fax line... as i already have a fax machine.. from what i see thru redtone, is sending fax... i'm also looking for receiving fax...

regarding p1, i'm 1 of the disgruntled user. been on p1 fiber for rm99 for 2 year.... previously i'm verbally agreed that the price stay on rm99 even contract expired.. but once my contract expired, they inform that will charge me rm149 (normal price). i'm tempted to change to maxis as i noe 148 for 10mbps n get rm25 rebate for astro.. but in the end i did not, cos i wish to retain my number n i have to use astro iptv... until last month... p1 inform me that they are discontinuing the fiber service n since they merge wit TM... it will convert my plan to RM 199 5mbps plan... without asking my permission. thus i straight cancel it and they said would require to wait for a month to take effect. and now, still surveying for the replacement of the ISP...
*
REDtone instant office is for incoming and outgoing fax and a bonus free 015 SIP voice line..

The is an on going promo for 10mbps maxis fibre @ RM128 per month. The condition is you must be a Maxis mobile One Plan customer. You can port in to Maxis mobile from other telco too.

This post has been edited by aeiou228: Mar 2 2015, 03:52 PM
iori_argami
post Mar 2 2015, 03:39 PM

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QUOTE(aeiou228 @ Mar 2 2015, 03:31 PM)
REDtone instant office is for incoming and outgoing fax and a bonus free 015 SIP voice line..

The is an on going promo for 10mbps maxis fibre @ RM138 per month. The condition is you must be a Maxis mobile One Plan customer. You can port in to Maxis mobile from other telco too.
*
thanks for ur advise, its ok, stil prefer conventional fax... for the fiber.. i think i made my choice... which is unifi... biggrin.gif biggrin.gif

at least if the fiber is down... my astro stil function as advise by some user here...
lucaswjk
post Mar 2 2015, 03:47 PM

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QUOTE(iori_argami @ Mar 2 2015, 02:33 PM)
hi there, thanks for your help. but it is not i'm looking for. need a conventional fax line... as i already have a fax machine.. from what i see thru redtone, is sending fax... i'm also looking for receiving fax...

regarding p1, i'm 1 of the disgruntled user. been on p1 fiber for rm99 for 2 year.... previously i'm verbally agreed that the price stay on rm99 even contract expired.. but once my contract expired, they inform that will charge me rm149 (normal price). i'm tempted to change to maxis as i noe 148 for 10mbps n get rm25 rebate for astro.. but in the end i did not, cos i wish to retain my number n i have to use astro iptv... until last month... p1 inform me that they are discontinuing the fiber service n since they merge wit TM... it will convert my plan to RM 199 5mbps plan... without asking my permission. thus i straight cancel it and they said would require to wait for a month to take effect. and now, still surveying for the replacement of the ISP...
*
i m both p1 biz fiber and maxis fiber user

and how come u can get maxis fiber rm128 for biz?
the last time i inquire them, they said oni for home user
aeiou228
post Mar 2 2015, 03:51 PM

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QUOTE(iori_argami @ Mar 2 2015, 03:39 PM)
thanks for ur advise, its ok, stil prefer conventional fax... for the fiber.. i think i made my choice... which is unifi...  biggrin.gif  biggrin.gif

at least if the fiber is down... my astro stil function as advise by some user here...
*
No problem.

Once you have the fibre line, you don't want to waste money on Astro already. Save the Astro money for Apple TV, Roku3, Android TV box and stream for free. biggrin.gif
danieltay
post Mar 2 2015, 03:55 PM

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QUOTE(iori_argami @ Mar 2 2015, 03:39 PM)
thanks for ur advise, its ok, stil prefer conventional fax... for the fiber.. i think i made my choice... which is unifi...  biggrin.gif  biggrin.gif

at least if the fiber is down... my astro stil function as advise by some user here...
*
good choice, save yourself the heartache of having to stare at the wall, and dealing with incompetent maxis technician and customer service.

maxis ftth + astro iptv, a recipe for disaster!
iori_argami
post Mar 2 2015, 04:25 PM

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QUOTE(aeiou228 @ Mar 2 2015, 03:51 PM)
No problem.

Once you have the fibre line, you don't want to waste money on Astro already. Save the Astro money for Apple TV, Roku3, Android TV box and stream for free.  biggrin.gif
*
astro tv not meant for me... i also understand the goodness of streaming... but old folks just cant used to new tech... doh.gif
sordanny
post Mar 2 2015, 05:44 PM

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QUOTE(iori_argami @ Mar 2 2015, 04:25 PM)
astro tv not meant for me... i also understand the goodness of streaming... but old folks just cant used to new tech...  doh.gif
*
Bro if this is the case I suggest u to avoid Maxis. Cuz if the internet is down your Astro IPTV will be down as well. So more nagging session for u sweat.gif

Unifi although a bit more expensive will save u the troubles
Starscream666
post Mar 3 2015, 09:36 AM

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QUOTE(Starscream666 @ Mar 2 2015, 10:10 AM)
im sorry i didnt scan through this thread but i need some immediate expert advise, a maxis rep calls me up to offer me maxis 10mbps fiber optic internet for rm148 + rm25 discount on my astro bill,,,,,,im think about getting it because the astro bills gets too ridiculous each year, i live is Subang Jaya, USJ area, your kind opinions will mean alot guys, thanks
*
any body?
iori_argami
post Mar 3 2015, 10:16 AM

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QUOTE(sordanny @ Mar 2 2015, 05:44 PM)
Bro if this is the case I suggest u to avoid Maxis. Cuz if the internet is down your Astro IPTV will be down as well. So more nagging session for u  sweat.gif

Unifi although a bit more expensive will save u the troubles
*
actually its almost the same price... cos i need not 10mbps... 5mbps is sufficient for me... rm 148 and rm 149 makes difference of rm1.... laugh.gif
iori_argami
post Mar 3 2015, 10:19 AM

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QUOTE(Starscream666 @ Mar 3 2015, 09:36 AM)
any body?
*
actually it depend on ur needs i guess... cos as mentioned by some user, they experience astro iptv down for 10 days... if u can live with that with RM 25 per month rebate... then y not... for me.. i don really watch astro... jus for my MIL who are at home whole day... in fact... i would love no astro... so my kids would not hogged to tv all day long... whistling.gif whistling.gif
Quanta
post Mar 3 2015, 11:00 AM

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with kids and MIL at home, bribe them with NJOI .. XTY for kids and AEC for MIL .. done deal
Starscream666
post Mar 3 2015, 11:55 AM

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QUOTE(iori_argami @ Mar 3 2015, 10:19 AM)
actually it depend on ur needs i guess... cos as mentioned by some user, they experience astro iptv down for 10 days... if u can live with that with RM 25 per month rebate... then y not... for me.. i don really watch astro... jus for my MIL who are at home whole day... in fact... i would love no astro... so my kids would not hogged to tv all day long...  whistling.gif  whistling.gif
*
hehehe thanks for the reply, i kinda made up my mind on not to go ahead with it, as it is the reviews of maxis broadband are still bad
TSronnie
post Mar 3 2015, 12:54 PM

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QUOTE(Quanta @ Mar 3 2015, 11:00 AM)
with kids and MIL at home, bribe them with NJOI .. XTY for kids and AEC for MIL .. done deal
*
What about TVB dramas ?
Quanta
post Mar 3 2015, 01:00 PM

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QUOTE(ronnie @ Mar 3 2015, 12:54 PM)
What about TVB dramas ?
*
Need a MIL that's not that demanding. Can watch those old outdated NTV7/TV8 TVB dramas.
danieltay
post Mar 3 2015, 03:30 PM

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QUOTE(iori_argami @ Mar 3 2015, 10:19 AM)
actually it depend on ur needs i guess... cos as mentioned by some user, they experience astro iptv down for 10 days... if u can live with that with RM 25 per month rebate... then y not... for me.. i don really watch astro... jus for my MIL who are at home whole day... in fact... i would love no astro... so my kids would not hogged to tv all day long...  whistling.gif  whistling.gif
*
yes, 10 days without internet connection, during chinese new year... thanks maxis, ruining my family cny... total f*** up!
ChocChristy
post Mar 3 2015, 07:30 PM

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Hi guys, I have a few questions.

I stay in BU12 and apparently it's a Maxis-only area and there's no Unifi. I'm wondering if anyone staying in BU11 or BU12 can tell me if the connection's good in our area?

Also for the package, can I skip Astro and just get the fiber? Will it be more than RM148 if I just get fiber 10mbps and not take Astro? Was told by my friend that maybe Maxis will charge more if I don't take their Astro iptv package.

I'm really frustrated with the lack of Internet here and the most annoying part is my phone seem to have trouble with Maxis' signal here.
Madd3rz
post Mar 3 2015, 07:53 PM

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QUOTE(ChocChristy @ Mar 3 2015, 07:30 PM)
Hi guys, I have a few questions.

I stay in BU12 and apparently it's a Maxis-only area and there's no Unifi. I'm wondering if anyone staying in BU11 or BU12 can tell me if the connection's good in our area?

Also for the package, can I skip Astro and just get the fiber? Will it be more than RM148 if I just get fiber 10mbps and not take Astro? Was told by my friend that maybe Maxis will charge more if I don't take their Astro iptv package.

I'm really frustrated with the lack of Internet here and the most annoying part is my phone seem to have trouble with Maxis' signal here.
*
Normal price RM 148 for the 10M fiber internet.Taking internet only without the iptv will not get charged more.
Zmir
post Mar 3 2015, 09:21 PM

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Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
async
post Mar 3 2015, 09:38 PM

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Hi all, 10 Mbps user here at Bukit Jelutong. Changed from 4mbps Streamyx after serious performance degradation.

So far so good. Youtube 1080p streaming smoothly consistently. The stock Technicolor router does time out once in a while, so most probably will get another router to replace it.

Not a gamer so not really sure much about latencies. Seems its the common complaint about Maxis Fibre.

This post has been edited by async: Mar 3 2015, 10:06 PM
sitescope
post Mar 3 2015, 11:15 PM

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QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*
Nothing...
Zmir
post Mar 4 2015, 12:26 AM

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I did some traceroute on why the AUS ping is so terrible, and apparently its going through JP & HK before connection to AUS.. no wonder Im getting up to 600 ping..
My friends using Unifi connect directly to AUS..

Anyone know to whom I can complain about this terrible routing?

Traceroute below, Red is JP, Blue is HK..

1 1 ms 1 ms 2 ms 192.168.1.254
...
8 5 ms 4 ms 4 ms 58.71.241.82
9 5 ms 4 ms 4 ms g-1-0-1.kchp-pe203.maxis.net.my [202.151.241.222]
10 5 ms 9 ms 4 ms xe-0-1-0.r02.kslrml01.my.bb.gin.ntt.net [203.78.193.17]
11 100 ms 149 ms 115 ms as-0.r23.osakjp02.jp.bb.gin.ntt.net [129.250.6.94]
12 87 ms 82 ms 93 ms ae-2.a21.osakjp01.jp.ra.gin.ntt.net [61.200.80.142]
13 93 ms 84 ms 94 ms 211.129.58.189
14 109 ms 97 ms 108 ms 61.207.4.85
15 114 ms 114 ms 113 ms 122.1.245.17
16 116 ms 117 ms 110 ms 60.37.27.68
17 117 ms 179 ms 115 ms 122.28.104.194
18 157 ms 156 ms 145 ms 210.163.230.94
19 144 ms 132 ms 129 ms otejbb206.int-gw.kddi.ne.jp [106.187.6.105]
20 146 ms 143 ms 143 ms tr-ote121.int-gw.kddi.ne.jp [106.187.6.150]

21 379 ms 374 ms 478 ms 202.84.148.229
22 382 ms 379 ms 375 ms 202.84.148.230
23 461 ms 459 ms 461 ms i-0-0-0-0.sydo-core01.bx.telstraglobal.net [202.84.141.194]
24 467 ms 461 ms 477 ms 202.84.223.46

25 464 ms 472 ms 470 ms bundle-ether3.oxf-gw1.sydney.telstra.net [203.50.13.53]
26 460 ms 465 ms 461 ms bundle-ether17.ken-core10.sydney.telstra.net [203.50.13.77]
27 461 ms 462 ms 466 ms bundle-ether1.ken-edge902.sydney.telstra.net [203.50.11.97]
28 457 ms 473 ms 466 ms hig1331637.lnk.telstra.net [139.130.213.154]
29 462 ms 461 ms 458 ms syd.valve.net [103.10.125.1]
danieltay
post Mar 4 2015, 02:13 AM

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QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*
Yes, change to unifi if gaming is your main usage of internet.

Or else, you've to get used of the suffering, courtesy of maxshit!
danieltay
post Mar 4 2015, 02:19 AM

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QUOTE(Zmir @ Mar 4 2015, 12:26 AM)
I did some traceroute on why the AUS ping is so terrible, and apparently its going through JP & HK before connection to AUS.. no wonder Im getting up to 600 ping..
My friends using Unifi connect directly to AUS..

Anyone know to whom I can complain about this terrible routing?

Traceroute below, Red is JP, Blue is HK..

  1     1 ms     1 ms     2 ms  192.168.1.254
...
  8     5 ms     4 ms     4 ms  58.71.241.82
  9     5 ms     4 ms     4 ms  g-1-0-1.kchp-pe203.maxis.net.my [202.151.241.222]
10     5 ms     9 ms     4 ms  xe-0-1-0.r02.kslrml01.my.bb.gin.ntt.net [203.78.193.17]
11   100 ms   149 ms   115 ms  as-0.r23.osakjp02.jp.bb.gin.ntt.net [129.250.6.94]
12    87 ms    82 ms    93 ms  ae-2.a21.osakjp01.jp.ra.gin.ntt.net [61.200.80.142]
13    93 ms    84 ms    94 ms  211.129.58.189
14   109 ms    97 ms   108 ms  61.207.4.85
15   114 ms   114 ms   113 ms  122.1.245.17
16   116 ms   117 ms   110 ms  60.37.27.68
17   117 ms   179 ms   115 ms  122.28.104.194
18   157 ms   156 ms   145 ms  210.163.230.94
19   144 ms   132 ms   129 ms  otejbb206.int-gw.kddi.ne.jp [106.187.6.105]
20   146 ms   143 ms   143 ms  tr-ote121.int-gw.kddi.ne.jp [106.187.6.150]

21   379 ms   374 ms   478 ms  202.84.148.229
22   382 ms   379 ms   375 ms  202.84.148.230
23   461 ms   459 ms   461 ms  i-0-0-0-0.sydo-core01.bx.telstraglobal.net [202.84.141.194]
24   467 ms   461 ms   477 ms  202.84.223.46

25   464 ms   472 ms   470 ms  bundle-ether3.oxf-gw1.sydney.telstra.net [203.50.13.53]
26   460 ms   465 ms   461 ms  bundle-ether17.ken-core10.sydney.telstra.net [203.50.13.77]
27   461 ms   462 ms   466 ms  bundle-ether1.ken-edge902.sydney.telstra.net [203.50.11.97]
28   457 ms   473 ms   466 ms  hig1331637.lnk.telstra.net [139.130.213.154]
29   462 ms   461 ms   458 ms  syd.valve.net [103.10.125.1]
*
If you can get maxshit cto, the famous guy with stupid youtube video, maybe he will listen to you.

If you talk to maxshit customer service, don't waste time. They are not maxshit staffs actually, the whole maxshit ftth is outsourced to outsider, i.e. contractor, even the maxshit onsite technician is again outsourced to another party. So do you think they care?

You need to thank god if your maxshit internet connection is not down! So forget about solving the latency.

This post has been edited by danieltay: Mar 4 2015, 02:20 AM
TSronnie
post Mar 4 2015, 09:48 AM

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QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*
Don't play games online.... cool2.gif
seatux
post Mar 4 2015, 02:46 PM

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I am signing up for Maxis fibre the last few days, but for some stupid reason my house is listed in a neighbouring Taman instead of the correct one. Oddly enough my neighbours are all listed correctly.

What do I do?
ChocChristy
post Mar 4 2015, 07:01 PM

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10Mbps @ RM128 (with Maxis ONE plan mobile)

I am curious if this is listed on the website? Can't seem to find it anyway. Wondering if the RM128 will last for as long a I subscribe to Maxis One?
mdineshp
post Mar 7 2015, 10:44 PM

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QUOTE(ChocChristy @ Mar 4 2015, 07:01 PM)
10Mbps @ RM128 (with Maxis ONE plan mobile)

I am curious if this is listed on the website? Can't seem to find it anyway. Wondering if the RM128 will last for as long a I subscribe to Maxis One?
*
The link is still on the main page if you check thru mobile.
http://www.maxis.com.my/en/personal/intern...t.html#packages
Best you give a call to maxis to inquire about the length of this promo if you are subcribed to maxis one
r1nk
post Mar 7 2015, 10:55 PM

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QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*
solution.. just play in sea server..=,=
mdineshp
post Mar 7 2015, 10:56 PM

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Has anyone tried to stream 4k video on a 20mbps line ? Does it run smoothly?
botakai
post Mar 8 2015, 01:19 AM

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i have a problem why do i keep buffering on my 30mb on twitch???
MystiqueLife
post Mar 14 2015, 05:23 AM

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QUOTE(ChocChristy @ Mar 3 2015, 07:30 PM)
Hi guys, I have a few questions.

I stay in BU12 and apparently it's a Maxis-only area and there's no Unifi. I'm wondering if anyone staying in BU11 or BU12 can tell me if the connection's good in our area?

Also for the package, can I skip Astro and just get the fiber? Will it be more than RM148 if I just get fiber 10mbps and not take Astro? Was told by my friend that maybe Maxis will charge more if I don't take their Astro iptv package.

I'm really frustrated with the lack of Internet here and the most annoying part is my phone seem to have trouble with Maxis' signal here.
*
The service is good there and the line is extremely smooth brows.gif brows.gif
Just beware of thunderstorm though, cause they often fry the modem if you have poor electrical wiring. laugh.gif
But then again, service is efficient.

QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*

You should probably switch to public IP if you haven't. I am getting around 290ms

QUOTE(botakai @ Mar 8 2015, 01:19 AM)
i have a problem why do i keep buffering on my 30mb on twitch???
*
Somehow, they have quite bad connection to Twitch. No idea why. If you use a Singapore VPN, then you'll have no issues with Maxis actually. sweat.gif

soulseeker6187
post Mar 14 2015, 12:26 PM

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these few days twitch are horrible with maxis.

keeps buffering even using low setting.

now " Curi Unifi Rumah Sebelah for it" sweat.gif


sitescope
post Mar 14 2015, 11:28 PM

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QUOTE(MystiqueLife @ Mar 14 2015, 05:23 AM)
You should probably switch to public IP if you haven't. I am getting around 290ms
*
I'm still confused this... Some people said it's a myth...
Public or private ip will not improve ur speed...
Public is to allow external access ur internal
ie : u want access ur cctv from hp

This post has been edited by sitescope: Mar 14 2015, 11:28 PM
MystiqueLife
post Mar 14 2015, 11:41 PM

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Speed wise, true.
Latency wise, no.
mdineshp
post Mar 15 2015, 10:22 AM

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I just got maxis installed at my home yesterday. Took just 1 hour. Was given technicolour modem from maxis. No more thompson. The speed was good. Ping under 70 for now
ssxcool
post Mar 15 2015, 02:04 PM

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so.... after reading all the comments here is maxis is still a good isp? currently using 5mbps unifi and want to upgrade to 20mbps but maxis seems to have better speed at the same price. im in ampang area

is it good for online games such as dota2 ?

This post has been edited by ssxcool: Mar 15 2015, 02:04 PM
Manlet
post Mar 15 2015, 05:32 PM

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so i've fed up with this Unifi always throttling my speed to most of the china websites like tencent weibo, sina weibo, and tieba, acfun and sogou during weekends

they worked perfectly normal during weekdays but the speed is even slower than my maxis 4g on my phone during weekends

since i have no problem going into these websites with my maxis 4g, i assume its the same with their home fibre ?

anyone can give some feedback about speeds connecting to china servers and websites ? before i switch my home fibre to maxis from unifi, if its the same as unifi, then i will find other althernatives
wiraone
post Mar 15 2015, 07:06 PM

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QUOTE(mdineshp @ Mar 15 2015, 10:22 AM)
I just got maxis installed at my home yesterday. Took just 1 hour. Was given technicolour modem from maxis. No more thompson. The speed was good. Ping under 70 for now
*
Technicolor is actually Thomson, they've changed their company name smile.gif So you're getting the same router.
snowberry
post Mar 15 2015, 10:32 PM

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haiyo, maxis cant even watch twitch on mobile version or low..

wtf sial.
ChocChristy
post Mar 18 2015, 09:16 AM

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QUOTE(mdineshp @ Mar 7 2015, 10:44 PM)
The link is still on the main page if you check thru mobile.
http://www.maxis.com.my/en/personal/intern...t.html#packages
Best you give a call to maxis to inquire about the length of this promo if you are subcribed to maxis one
*
QUOTE(MystiqueLife @ Mar 14 2015, 05:23 AM)
The service is good there and the line is extremely smooth  brows.gif  brows.gif
Just beware of thunderstorm though, cause they often fry the modem if you have poor electrical wiring. laugh.gif
But then again, service is efficient.
You should probably switch to public IP if you haven't. I am getting around 290ms

Somehow, they have quite bad connection to Twitch. No idea why. If you use a Singapore VPN, then you'll have no issues with Maxis actually. sweat.gif
*
Thanks for the reply. Good to know BU12 is good. Though I have another question

Somehow, the Maxis staff told my owner that they need to write a letter to TM to get approval to use their infrastructure for us to get the service. And apparently there's a chance (owner said high chance) our application will be rejected by TM, and hence Maxis can't give us fiber. Is there such a thing? That sounds stupid and ridiculous
ChocChristy
post Mar 18 2015, 09:40 PM

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So I got an update from my house owner. Maxis said they ran out of ports for BU12, so we cannot apply for Fiber. Went to TM, TM ask us to ask Maxis fix more ports.

This is ridiculous. No unifi, Maxis not enough ports. Such much bullshit.

I have no idea how to proceed anymore.
MystiqueLife
post Mar 19 2015, 04:34 AM

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BU 12 is under Maxis AFAIK. You should not be riding on TM in that area.
ChocChristy
post Mar 19 2015, 07:22 AM

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QUOTE(MystiqueLife @ Mar 19 2015, 04:34 AM)
BU 12 is under Maxis AFAIK. You should not be riding on TM in that area.
*
Maxis area but they depend on TM infrastructures.
dRLurve
post Mar 19 2015, 01:47 PM

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I am trying to configure openwrt (custom router) on VLAN 822 to thomson voip. Can someone share to me what protocol used on the "interface" page? Currently my VLAN 621 is working on custom router. Just missing the step to configure voip.
gogetter83
post Mar 19 2015, 06:44 PM

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QUOTE(dRLurve @ Mar 19 2015, 01:47 PM)
I am trying to configure openwrt (custom router) on VLAN 822 to thomson voip. Can someone share to me what protocol used on the "interface" page? Currently my VLAN 621 is working on custom router. Just missing the step to configure voip.
*
should be bridged. then in switch page, tag VLAN822 to the WAN port and a specific LAN port.
fire_hoax
post Mar 19 2015, 09:20 PM

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Hi guys,

Any idea on how to increase the wifi strength of the Technicolor router?

It seems like the wifi is very weak and changing the channel does not help either....

Possible to connect another wireless router and use that wireless instead?

Thanks
jolmy
post Mar 19 2015, 10:03 PM

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QUOTE(ChocChristy @ Mar 19 2015, 07:22 AM)
Maxis area but they depend on TM infrastructures.
*
No, BU12 is Maxis infrastructure. So you can only apply for Maxis fixed services (fixed line phone, broadband, etc.)

Only areas under TM infrastructure (most areas in fact) with HSBB infrastructure installed can choose TM UniFi & Maxis Fiber.
MystiqueLife
post Mar 20 2015, 03:01 AM

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Living in Maxis catered area is blissful. The service is great actually smile.gif
craw
post Mar 20 2015, 07:57 PM

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anyone in KLANG using maxis fiber? any good review. Thanks.
ChocChristy
post Mar 21 2015, 12:14 AM

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So after I lodged a complaint on the forum, I received a forum reply in less than 45 minutes. Then 2 days later I received a call telling me there's available port in my area and I can register by just giving my case number.

Makes me wonder if it was the branch my owner went to that was lazy or something.
dRLurve
post Mar 21 2015, 06:45 PM

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QUOTE(gogetter83 @ Mar 19 2015, 06:44 PM)
should be bridged. then in switch page, tag VLAN822 to the WAN port and a specific LAN port.
*
It is "unmanaged". Currently i have configure VLAN621 and 822. Both wireless and voip is working but LAN (from my desktop to custom router) not working. rclxub.gif rclxub.gif

Anyone can help? Just missing the last piece.
sitescope
post Mar 21 2015, 07:53 PM

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QUOTE(fire_hoax @ Mar 19 2015, 09:20 PM)
Hi guys,

Any idea on how to increase the wifi strength of the Technicolor router?

It seems like the wifi is very weak and changing the channel does not help either....

Possible to connect another wireless router and use that wireless instead?

Thanks
*
Cannn... But the speed reduce to half coz need to travel twice...

QUOTE(dRLurve @ Mar 21 2015, 06:45 PM)
It is "unmanaged". Currently i have configure VLAN621 and 822. Both wireless and voip is working but LAN (from my desktop to custom router) not working.  rclxub.gif  rclxub.gif

Anyone can help? Just missing the last piece.
*
Screenshot ur vlan tagging...
amil123
post Mar 22 2015, 03:29 PM

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any brodcaster here using xpslit or OBS ?

did you have any problem with your broadcast? like your maximum bitrate sent to rmtp url is only 1024Kbps ,

speedtest all okay 10Mbps upload . and ping to the rmtp server okay .

the upload speed to rmtp url like rtmp://live-hkg.twitch.tv/app maximum is 1024Kbps/1Mbps

but at 2am onward until 6am everything is fine ...
ywkwy
post Mar 25 2015, 05:10 PM

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I subscribe for 30mbps package but speedtest only get 26.7 down, 17.6 up.
Is this normal?
amil123
post Mar 26 2015, 02:40 AM

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QUOTE(ywkwy @ Mar 25 2015, 05:10 PM)
I subscribe for 30mbps package but speedtest only get 26.7 down, 17.6 up.
Is this normal?
*
push them keep calling them until they fix your up and down link ... same thing happen to me with up link
10 down / 5 up .... i call them then send them a few speed test ... then they decide to sent their staff to my home ... they do some cabling outside after that my line is fixed 10up/10down
briggs86
post Mar 27 2015, 10:42 AM

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anyone from klang area, how's the internet speed review or feedback ? kindly advise its better to go for unifi or maxis. tq
Aelzen
post Mar 29 2015, 09:50 AM

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Availability for my area shows only a handful of units in my condo complex. Is this likely to be a flaw in the availability map, or would maxis really only service 50 units out like 500 in a complex?

If someone can check, please PM me and I'll send you my address to look up.
archive
post Mar 29 2015, 10:30 AM

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Can someone ping these two addresses for me? Depending on the result, I may be interested in Maxis fibre. But ping first please before I go any further.

CODE
5.133.182.38
209.18.114.232


I'm in Kelana Jaya, so anyone in PJ or Subang should get fairly similar results to what I would expect.
sitescope
post Mar 29 2015, 01:27 PM

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QUOTE(archive @ Mar 29 2015, 10:30 AM)
Can someone ping these two addresses for me? Depending on the result, I may be interested in Maxis fibre. But ping first please before I go any further.

CODE
5.133.182.38
209.18.114.232


I'm in Kelana Jaya, so anyone in PJ or Subang should get fairly similar results to what I would expect.
*


Attached thumbnail(s)
Attached Image Attached Image
archive
post Mar 29 2015, 01:57 PM

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QUOTE(sitescope @ Mar 29 2015, 01:27 PM)

*
Thanks for the test, I really appreciate it. Unfortunately that's the same high* pings I've previously received using Streamyx, so I think I'll have to look elsewhere sad.gif


* High by comparison to what I used to recieve with Streamyx (was about 220ms, then raised to ~300ms around xmas last year just before I cut off the service and moved).
haze
post Mar 30 2015, 06:09 PM

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Hi guys,

Im thinking of buying a new router to replace my Thompson TG784n v3.

And have shortlisted it to the D-Link DIR-850L.

Just a question, is this model compatible with maxis fibre and is the setup easy? i have searched for any related thread but there dont seem to be any.

appreciate your help.
lucaswjk
post Mar 30 2015, 06:32 PM

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QUOTE(haze @ Mar 30 2015, 06:09 PM)
Hi guys,

Im thinking of buying a new router to replace my Thompson TG784n v3.

And have shortlisted it to the D-Link DIR-850L.

Just a question, is this model compatible with maxis fibre and is the setup easy? i have searched for any related thread but there dont seem to be any.

appreciate your help.
*
http://www.zdnet.com/article/linksys-wrt-1...er-re-imagined/
or
http://www.zdnet.com/article/ces-2015-link...c-wi-fi-router/
haze
post Mar 31 2015, 05:04 PM

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QUOTE(lucaswjk @ Mar 30 2015, 06:32 PM)
it seems these 2 router are above my budget. is the 850 dlink no good?
jerome1992
post Mar 31 2015, 08:48 PM

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Is maxis fibre good in latency, torrent?
Can anyone share the speed test result (Server: Japan, hongkong, Taiwan, Msia (maxis, celcom axiata), SG. Thank you.
krel89
post Apr 1 2015, 10:47 AM

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QUOTE(jerome1992 @ Mar 31 2015, 08:48 PM)
Is maxis fibre good in latency, torrent?
Can anyone share the speed test result (Server: Japan, hongkong, Taiwan, Msia (maxis, celcom axiata), SG. Thank you.
*
japan:
user posted image

hong kong:
user posted image

taiwan:
user posted image

malaysia axiata:
user posted image

malaysia maxis:
user posted image

Sg:
user posted image

im using astro iptv, using tm infra.
10mbps package, once used 30mbps just to try several month, very expensive, but very fast speed. sweat.gif
so far no problem at my end.. thumbup.gif

This post has been edited by krel89: Apr 1 2015, 11:02 AM
kkm
post Apr 2 2015, 12:15 AM

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QUOTE(haze @ Mar 31 2015, 05:04 PM)
it seems these 2 router are above my budget. is the 850 dlink no good?
*
What's your budget?
astro85
post Apr 2 2015, 05:12 AM

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May i ask ???
why maxis too slow on this moment ???
at home just 2-3 phone connected and 1 laptop connected ...
at 2am , speed i got from speedtest.net just 3MBPS ... using wifi ...
at the same time , i try using Lan Cable to connect at my macbook , just got 5mbps ...
Maxis Fibre Internet 10mbps user here ...
Stock maxis router ...
can someone explain to me ???
krel89
post Apr 2 2015, 11:02 AM

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QUOTE(astro85 @ Apr 2 2015, 05:12 AM)
May i ask ???
why maxis too slow on this moment ???
at home just 2-3 phone connected and 1 laptop connected ...
at 2am , speed i got from speedtest.net just 3MBPS ... using wifi ...
at the same time , i try using Lan Cable to connect at my macbook , just got 5mbps ...
Maxis Fibre Internet 10mbps user here ...
Stock maxis router ...
can someone explain to me ???
*
for now, my best explanation, maybe ur area have problem right then..
the service is not 24 hours always on 10mbps.. so expect some downtime.
superhifi77
post Apr 3 2015, 12:46 PM

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http://www.thestar.com.my/News/Nation/2015...by-more-than-6/
jep
post Apr 6 2015, 11:32 AM

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Anybody from Batu Caves area? Want to check for feedback on the service. Plan to install either maxis or unifi. Plan to go with maxis since on Maxis One plan and can get cheaper for Fibre service (RM128)..main purpose will only be for surfing and streaming.
theanswerL2
post Apr 7 2015, 10:16 PM

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anybody from taman melati pv 6 condo,

i plan to use maxis fibre. normal usage , and drama streaming for gf.
voscar
post Apr 16 2015, 11:39 PM

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juz shift from unifi 5mbps to maxis ftth, thought i'm not gamer maxis will do well for daily drama watching. but i realize at night watching drama will have buffering occasionally. i guess the streaming link i watching is running on p2p. does maxis throttled p2p at night? from windows network monitor i see at night 1.8-2.5Mbps while watching, then buffering occur also the bandwidth at those range..
sitescope
post Apr 18 2015, 02:11 AM

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QUOTE(voscar @ Apr 16 2015, 11:39 PM)
juz shift from unifi 5mbps to maxis ftth, thought i'm not gamer maxis will do well for daily drama watching. but i realize at night watching drama will have buffering occasionally. i guess the streaming link i watching is running on p2p. does maxis throttled p2p at night? from windows network monitor i see at night 1.8-2.5Mbps while watching, then buffering occur also the bandwidth at those range..
*
The cap the speed at night...
Just ping www.jaring.my, u can get below 20secs during day & average 80secs at night...
inhria
post Apr 20 2015, 12:54 PM

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QUOTE(jep @ Apr 6 2015, 11:32 AM)
Anybody from Batu Caves area? Want to check for feedback on the service. Plan to install either maxis or unifi. Plan to go with maxis since on Maxis One plan and can get cheaper for Fibre service (RM128)..main purpose will only be for surfing and streaming.
*
I'm from Tmn Pinggiran Batu Caves, almost 2 years on Maxis Fibre. So far working great.
noos
post Apr 23 2015, 05:32 PM

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Hi guys, need help here

My router now only left 1 LAN port functioning, where can I get a new unit of the router?

I've call to Maxis help line, they told me to go Maxis center. When I go M.Center, they told me go TM point.... I'm like WTF? go TM point buy Maxis router???!
Today my brother go TM point ask & they told us go back to Maxis......

sitescope
post Apr 23 2015, 08:48 PM

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Why my bill now RM156.88 ? Previously only RM148 ?
Maxis said service tax (6%) will be replaced with GST (6%)... so amount should be same ?

Coz my astro bill remain same with before n after GST...

This post has been edited by sitescope: Apr 23 2015, 08:49 PM
ASAP
post Apr 23 2015, 09:13 PM

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Hi, I am currently the user of Unifi 20mb and thinking to upgrade to Maxis 30mb. I am staying in Kajang and may I know how is the quality of their line? Same as Unifi?

I am using Asus N66 and Netgear R8000, these two support Maxis Broadband?

Do they have quota from torrent? I am a heavy downloader.

Thanks.

This post has been edited by ASAP: Apr 23 2015, 09:19 PM
K for Ketamine
post Apr 24 2015, 12:02 AM

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QUOTE(sitescope @ Apr 23 2015, 08:48 PM)
Why my bill now RM156.88 ? Previously only RM148 ?
Maxis said service tax (6%) will be replaced with GST (6%)... so amount should be same ?

Coz my astro bill remain same with before n after GST...
*

all broadband is without tax iirc, 1st APR is taxable. just check yr bill/statement last month

adjustment will done on MAY bill
andrekua2
post Apr 24 2015, 09:14 AM

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QUOTE(K for Ketamine @ Apr 24 2015, 12:02 AM)
all broadband is without tax iirc, 1st APR is taxable. just check yr bill/statement last month

adjustment will done on MAY bill
*
The article in The Star stated that ISP used to absorb service tax but now with GST, they have decided to pass on the cost to consumer. Oh well...
TSronnie
post Apr 24 2015, 10:57 AM

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Home Broadband 10Mbps Monthly Access Fees: RM218.00
Access Fee Discount (RM100) : -RM100.00
Total Line Charges (excluding GST) : RM118.00
GST (6% of 118.00) : RM7.08
Total Line Charges (including GST) : RM125.08 mad.gif vmad.gif


This post has been edited by ronnie: Apr 24 2015, 10:57 AM
jh95
post Apr 24 2015, 11:40 AM

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QUOTE(ronnie @ Apr 24 2015, 10:57 AM)
Home Broadband 10Mbps Monthly Access Fees: RM218.00
Access Fee Discount (RM100) : -RM100.00
Total Line Charges (excluding GST) : RM118.00
GST (6% of 118.00) : RM7.08
Total Line Charges (including GST) : RM125.08  mad.gif  vmad.gif
*
Still is the cheaper for 10mbps broadband..
noos
post Apr 24 2015, 05:26 PM

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QUOTE(noos @ Apr 23 2015, 05:32 PM)
Hi guys, need help here

My router now only left 1 LAN port functioning, where can I get a new unit of the router?

I've call to Maxis help line, they told me to go Maxis center. When I go M.Center, they told me go TM point.... I'm like WTF? go TM point buy Maxis router???!
Today my brother go TM point ask & they told us go back to Maxis......
*
icon_question.gif icon_question.gif icon_question.gif
kenjixx
post Apr 24 2015, 05:30 PM

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QUOTE(noos @ Apr 24 2015, 05:26 PM)
icon_question.gif  icon_question.gif  icon_question.gif
*
go lowyat...
or stat your price so some kind gentleman can recommend u a replacement
noos
post Apr 24 2015, 05:34 PM

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QUOTE(kenjixx @ Apr 24 2015, 05:30 PM)
go lowyat...
or stat your price so some kind gentleman can recommend u a replacement
*
but i need the VOIP.... after market router got the VOIP port?
kenjixx
post Apr 24 2015, 05:41 PM

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QUOTE(noos @ Apr 24 2015, 05:34 PM)
but i need the VOIP.... after market router got the VOIP port?
*
no but you can do this
https://forum.lowyat.net/index.php?showtopi...&#entry56995850
brows.gif
joongieforeva
post Apr 24 2015, 05:51 PM

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anyone using 10mbps plan in klang?
is the connection stable? (will is disconnect by itself?)
what is the average download speed?



lcwei85
post Apr 24 2015, 06:03 PM

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QUOTE(noos @ Apr 24 2015, 05:26 PM)
icon_question.gif  icon_question.gif  icon_question.gif
*
Bro,
call 1800824663 to their Maxis FTTH hotline ,shouldn't be a problem to get a free replacement router,unless human made or water damage.
Cheers~
lcwei85
post Apr 24 2015, 06:21 PM

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QUOTE(noos @ Apr 24 2015, 05:34 PM)
but i need the VOIP.... after market router got the VOIP port?
*
Buy Asus supported router.
You can see youtube how to setup : https://youtu.be/iBRbk1FSFj0

This post has been edited by lcwei85: Apr 24 2015, 06:23 PM
noos
post Apr 24 2015, 10:23 PM

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QUOTE(lcwei85 @ Apr 24 2015, 06:21 PM)
Buy Asus supported router.
You can see youtube how to setup : https://youtu.be/iBRbk1FSFj0
*
After few days of findings thru Maxis staff I can now conclude that once the Maxis router NG, what u can do is either cancel ur current line & reapply new line or get an after market router which u lost ur VOIP.

This is what I feel from Maxis: "Pls reapply new line or GTFO to settle ur own shyt."

Totally speechless to Maxis service shakehead.gif doh.gif notworthy.gif yawn.gif
HMMaster
post Apr 24 2015, 11:24 PM

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The Technicolor TG782n v3 can connect to 3G dongle? I see that it is stated in box that it can connect to usb 3g dongle. If yes, how to configure it?
aerobowl
post Apr 25 2015, 10:41 AM

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this morning is like lag + packet lost
just receive invoice with GST and now with worse service?
mdineshp
post Apr 26 2015, 09:25 AM

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Any updates on maxis having a new lower price package for higher speeds? Similar to what unifi is offering now.
syk
post Apr 26 2015, 09:43 AM

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QUOTE(ronnie @ Apr 24 2015, 10:57 AM)
Home Broadband 10Mbps Monthly Access Fees: RM218.00
Access Fee Discount (RM100) : -RM100.00
Total Line Charges (excluding GST) : RM118.00
GST (6% of 118.00) : RM7.08
Total Line Charges (including GST) : RM125.08  mad.gif  vmad.gif
*
Me too.
Now waiting for maxis to reduce the price or I will switch to unifi 30Mb.
kiawin
post Apr 26 2015, 07:12 PM

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QUOTE(syk @ Apr 26 2015, 09:43 AM)
Me too.
Now waiting for maxis to reduce the price or I will switch to unifi 30Mb.
*
Since we're on a discounted package, I doubt price reduction applies to us sweat.gif
lcwei85
post Apr 26 2015, 11:01 PM

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QUOTE(noos @ Apr 24 2015, 10:23 PM)
After few days of findings thru Maxis staff I can now conclude that once the Maxis router NG, what u can do is either cancel ur current line & reapply new line or get an after market router which u lost ur VOIP.

This is what I feel from Maxis: "Pls reapply new line or GTFO to settle ur own shyt."

Totally speechless to Maxis service  shakehead.gif  doh.gif  notworthy.gif  yawn.gif
*
Are you sure?As far as I know , as long as you are active user , Maxis will provide replacement once router is faulty.
I just got my thomson router since 2013 replaced with technicolor router for free although is more than 3 years.
lcwei85
post Apr 26 2015, 11:04 PM

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QUOTE(HMMaster @ Apr 24 2015, 11:24 PM)
The Technicolor TG782n v3 can connect to 3G dongle? I see that it is stated in box that it can connect to usb 3g dongle. If yes, how to configure it?
*
Yeah , I think so..Need to configure in mInternet.I use that router USB as printer server.
MystiqueLife
post Apr 27 2015, 01:49 PM

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QUOTE(noos @ Apr 24 2015, 10:23 PM)
After few days of findings thru Maxis staff I can now conclude that once the Maxis router NG, what u can do is either cancel ur current line & reapply new line or get an after market router which u lost ur VOIP.

This is what I feel from Maxis: "Pls reapply new line or GTFO to settle ur own shyt."

Totally speechless to Maxis service  shakehead.gif  doh.gif  notworthy.gif  yawn.gif
*
It's free for replacement, just lodge a report to them and send pictures to them with your reference case number. sweat.gif

aH wAi
post Apr 27 2015, 08:34 PM

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hey guys, just wondering any of your wifi constantly disconnected from your devices? both my laptops and phone always disconnected from the wifi for no reason... some times it does reconnect back, some times it don't
HMMaster
post Apr 27 2015, 11:50 PM

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QUOTE(lcwei85 @ Apr 26 2015, 11:04 PM)
Yeah , I think so..Need to configure in mInternet.I use that router USB as printer server.
*
Any compatibility list? Your printer straight can work?
benlye
post Apr 29 2015, 10:24 AM

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QUOTE(noos @ Apr 24 2015, 05:34 PM)
but i need the VOIP.... after market router got the VOIP port?
*
Hi..

Noos, there are a few options on how you can get the VOIP to work.

1) Use a softphone (an VOIP software installed on your iOS or Android
2) A hardware connected to your router ie http://www.obihai.com/matrix
3) Use existing Thompson router for VOIP only & another router for surfing, etc.
user posted image
image taken from https://forum.lowyat.net/index.php?showtopi...&#entry53971186

Anyway i'm not longer using TPLink but moved on to Asus but the setup is still the same.

This post has been edited by benlye: Apr 29 2015, 10:49 AM
lcwei85
post Apr 29 2015, 10:32 PM

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QUOTE(HMMaster @ Apr 27 2015, 11:50 PM)
Any compatibility list? Your printer straight can work?
*
You mean 3G dongle compatible list or printer compatible list?
I not too sure about 3G dongle compatible list , but it should works as you just need to fill up details that required in router under mInternet.
For printer , you need to do some setup.You can download PDF file from Maxis website.I copy the URL for you as below.


Printer Setup

HMMaster
post Apr 29 2015, 10:38 PM

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QUOTE(lcwei85 @ Apr 29 2015, 10:32 PM)
You mean 3G dongle compatible list or printer compatible list?
I not too sure about 3G dongle compatible list , but it should works as you just need to fill up details that required in router under mInternet.
For printer , you need to do some setup.You can download PDF file from Maxis website.I copy the URL for you as below.


Printer Setup

*
I mean both... coz I see other router with the same functionality, they have a compatibility list. So I guess not all dongle/printer will be supported.
lcwei85
post Apr 30 2015, 01:11 AM

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QUOTE(HMMaster @ Apr 29 2015, 10:38 PM)
I mean both... coz I see other router with the same functionality, they have a compatibility list. So I guess not all dongle/printer will be supported.
*
As far as I know , Maxis owned wireless broadband dongle will works with Maxis router.

ArmedandDangerous
post May 3 2015, 12:05 AM

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Any Maxis representative in this thread? Got a super freakin huge complaint about Fibre installation...
cloudstrife07
post May 3 2015, 07:06 PM

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any news of availability for Bandar Country Homes, Rawang?

Well, I can already guess what the answer is.
danieltay
post May 6 2015, 11:14 PM

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"Concentrator not reachable" for high rise, not able to connect, currently using mobile internet.

This happened after TM technician came to my condo riser room today, seen some wires/cables on the floor. They came to fix/install someone else internet, not mine internet connection.

May I know what error is this? The DSL light is up though. Is it because they change my port?

The last two times TM technician came to the riser room, my internet is down with DSL light off.

This cannot be going on and on. I can see all other unifi connections have no problem, except mine, using Maxis FTTH.

Any solution to prevent TM technician damaging my internet connection everytime they come to visit the riser room?

This post has been edited by danieltay: May 6 2015, 11:16 PM
eehong
post May 8 2015, 12:45 PM

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I've did a online application for Maxis 10MB, staying in Bandar Utama. guess what the customer service called me yesterday and told me there aren't any available port for my place anymore (apparently TM have no ports for Maxis anymore). doh.gif doh.gif so they can't do the installation for me. But TM people keep calling and asking me to switch over to UniFi blink.gif sad.gif

any advise from your guys?? thank you notworthy.gif notworthy.gif
theberry
post May 8 2015, 01:38 PM

OK!
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QUOTE(eehong @ May 8 2015, 12:45 PM)
I've did a online application for Maxis 10MB, staying in Bandar Utama. guess what the customer service called me yesterday and told me there aren't any available port for my place anymore (apparently TM have no ports for Maxis anymore). doh.gif  doh.gif so they can't do the installation for me. But TM people keep calling and asking me to switch over to UniFi  blink.gif  sad.gif

any advise from your guys?? thank you  notworthy.gif  notworthy.gif
*
die die bug them for RM30 off from their RRP icon_idea.gif