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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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user5092
post Feb 17 2015, 04:00 PM

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Hi Guys, I am currently applying Maxis home fibre on 9th Feb 2015, my ex-housemate own the Maxis Firbre before and now he move out, take away the TM gateway and Maxis router, the fibre port still there. So there is someone calling me on 11th Feb 2015 from number 03-2300 5075, and saying my house address not clear yet, so ask me to wait.

After no news from Maxis, and the number never possible to get through, I went to Maxis Centre on 15th February 2015, they said my address is clear now, and it is able to install the home fibre, they will open a case and follow up with me, but until today 17th February 2015, still no news.

During application, the guy told me to call 1800 82 4663, but there is no one pick up.

So what can I do? there is no any number I can call, all can't get through and no one pickup, this is the first time I felt Maxis so suck. Can I make any complain? I can't even sign up and create ID in Maxis forum.

Even the maxis live chat is ignoring me, this is so funny, haha...

This post has been edited by user5092: Feb 17 2015, 04:36 PM


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