Just got my Maxis Fiber.

Wanna ask if it's normal for down to be 6Mbps and up 0.5Mbps?

OK now. It was the WiFi channel issue.

Changed to 7 and it's fine atm.

Satisfied thus far.



This post has been edited by patienceGNR: Jun 17 2015, 11:53 AM

I will try tonight

Torrenting now. Speed looks fine. annoymous1234

This post has been edited by patienceGNR: Jun 18 2015, 10:47 PM


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Having same issue. Can surf nicely for 2-3 minutes. Then disconnects for 10-30 seconds. Rinse and repeat.

Can't even do my job properly.

IccyAsd blacktubi Kindly report how's your internet. It seems OK now cos I no longer dc in my game.

edit: still dc but not as frequent as 30 seconds once.

edit 2: maxis staff just called. said connection should be ok now. if experience any dc within an hour or two, we were advised to give them a call. haven't experienced any disconnection on my side. on high ping (250++ms on Dragon Nest)

This post has been edited by patienceGNR: Oct 30 2015, 09:45 PM

Yeap. I am. Everything cannot load. Including LYN forum.

I am, however, still able to download something at max speed. Anyway, yeah, it's very bad, but no disconnection. I wanted to come on to the forum to ask, and it seems I'm not the only one. You are in Subang/PJ/Damansara area?

Same issue as 2 weeks ago.

My packet loss is getting worse, from 30% now 50%. I'm pretty pissed off 2 weeks ago, but because today I'm gonna watch movie tonight, I won't be bothered - but I have business to run as well. So I expect it to be stabilised again the next morning, hopefully.

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=16ms TTL=51
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=19ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Reply from 8.8.8.8: bytes=32 time=16ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=51
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51

Ping statistics for 8.8.8.8:
Packets: Sent = 58, Received = 36, Lost = 22 (37% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 19ms, Average = 17ms

Double posted.

This post has been edited by patienceGNR: Nov 13 2015, 01:27 AM

Anyone facing P2P (torrent) slowdown ?

My P2P services throttled to 250kb/s down speed only. Direct downloads (test files, e.g YouTube) have no problems.

Literally 250KB/s la, don't need to go into such details. If it's 2MB/s (20Mbps speed) I wouldn't even complain about it.
And yes, somewhat it's 'capped' at 250KB/s (2Mbps)

7 minutes and still have not connected to any CSO when call 1800-82-4663. What the flying fark.

Maxis gonna pay for my phone bill? This is so the next Telekom Malaysia's level of customer service.

Edit: 10 minutes now, still waiting to be attended by someone.

This post has been edited by patienceGNR: Jul 19 2016, 11:48 PM

Maxis

I have had this one problem since I subscribed last year, whereby halfway playing, or surfing the internet; the router, as it likes, disconnects and reconnects.

How it disconnects: INTERNET light on the Thompson router turns red, and then back to green again.


What's the point of me subscribing to your service if it disconnects frequently? Games also cannot play properly, constant disconnection, have to reconnect to game.

If this goes on I will want to terminate the service with no penalty. I've constantly complained to your CS and yet what they always do is "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you"

Restarting both devices, same issue - again, it restarts/reconnects randomly. Even with the 'reset' done by tech team, doesn't help.

Issue is with router's connection to your servers, not between devices to router.

One year left, don't think I wanna buy another router. The DIR615 I have something wrong, can't use it to connect Unifi, otherwise I swap with my RT N12HP which has Maxis support.

I've always gotten 100% (maybe more?) of advertised speed, never had speed problem so far in my 1 year usage now

You'll need a cable to your room.

Depends on landed or high rise. Mine high rise, so I have a port from the wall already - to which I can't drill anymore.

Not even downloading anything, and can't even stream nicely, not to mention, I can't even complete this speed test. This speed test have been left >5 minutes. (cos I left it and went to play PS3)

Maxis f'ing up again?


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I'll never recommend Maxis to anyone who is into hardcore gaming and/or competitive games.

I've been told by a Maxis staff, 4 days ago on Tuesday at 7.30 pm that every 48 hours your IP lease will be renewed, if you're on public IP that is.

Hence if you're in competitive gaming, don't expect to have a smooth connection. I've also got a case ongoing for few months now for constantly getting disconnections, randomly the line drops, the router's internet light turns red and then green again - this leads to your competitive rank drop for no reason. And of course Maxis will not compensate you in any way.

Does anyone get frequent disconnection due to "AuthFailure" ?

I hate being disconnected when I'm in the middle of a game.


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