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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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kumhoo
post Oct 28 2015, 02:33 PM

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QUOTE(staticxtreme @ Oct 6 2015, 02:21 PM)
hey guys, i'm using maxis home fibre internet

anyone have intermittent down time with maxis? i'm talking short period of disconnect especially the past few months. basically what i mean is that i can stay connected ALL the time. if like i'm playing a 60 min online video game or watching a movie online, i'll dc a few times, or the movie will not buffer at all a few times for like 30sec - 1 minute.

this is slightly frustrating
*
I do have same problem and lodge complain to Maxis on Monday. This is my second time complain lodged. Heard this is not new and common issue due to the router. My neighbours that using Maxis Fiber also have same issue when I ask them but those using Unifi never experience DC.
kumhoo
post Oct 28 2015, 02:53 PM

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QUOTE(staticxtreme @ Oct 28 2015, 02:37 PM)
yea, that's why our issue will not be taken up by the 'maxis' representative in lowyat

it's a common problem in maxis
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There is 2 options to tackle this issue,

1st - change the router own self to third party brand
2nd - change to Unifi

But main issue is the contract. If terminate within contract, have to pay RM 500 despite facing the router issue. cry.gif
kumhoo
post Apr 14 2019, 09:25 PM

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Cheras Bukit Cheras down

 

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