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If u wish to save pls take the RM 140 Blockbuster Package you can save RM 20



For more info refer to this website

http://www.streamyx.com

1.What is Streamyx Combo package?
i. Streamyx Combo package is a package which offers Streamyx broadband Internet access service and includes TM Homeline. Streamyx Combo is a package offering and no separate charge for TM fixed line rental. Customers just need to pay a single monthly subscription fee for both the services.
ii. The prices for Streamyx Combo packages are cheaper than any existing package, whereby customer pays separately for Streamyx and TM Homeline rental.
iii. Streamyx Combo package comes with UNLIMITED broadband usage and with modem.
iv. Details of Streamyx Combo package offerings are as follows:

2) What is the minimum subscription period for Streamyx Combo package?
12 months
3) If I am an existing Streamyx customer, can I change my existing services to Streamyx Combo package?
Yes. To upgrade to higher speed, you can register via any TMpoint outlets or Streamyx authorised resellers. However, you can only downgrade your package at TMpoint outlets.
4) If I do not have a TM Homeline, can I subscribe to Streamyx Combo?
You need a TM Homeline to subscribe to Streamyx or Streamyx Combo package. However, this is also subject to Streamyx service availability at your area.

You can apply for TM Homeline and check if Streamyx service is available at your area at any TMpoint outlets.

Alternatively, you can check for Streamyx service availability by using your neighbour’s TM Homeline number via SMS. Type STX<space><TM Homeline number>, SEND to 33535

E.g. STX 0388888888
5) If I subscribe Streamyx Combo together with TM Homeline, can I terminate my TM Homeline if Streamyx service cannot be offered?
Yes, but you have to settle any outstanding bills on call usage.
6) If I am an existing TM Homeline customer, can I subscribe to Streamyx Combo? When can I start enjoying ZERO charge for TM Homeline rental, which is included in the Streamyx Combo package?
Yes.
You can start enjoying the ZERO charge on TM Homeline rental for Streamyx Combo on the next bill date of your TM Homeline after the activation of Streamyx Combo service.
7) If I’m subscribing to TM Homeline together with Streamyx Combo, when can I start enjoying the inclusiveness of TM Homeline rental for it?
You can start to enjoy the inclusiveness of TM Homeline rental for Streamyx Combo on the next bill date of your TM Homeline after the activation of Streamyx Combo service.
8) Are there any additional charges on top of the monthly charges of Streamyx Combo?
Yes, you will be charged the following one-time charges:

(i) RM75 for Streamyx service activation
(ii) RM88 for Streamyx installation (not applicable to Streamyx-in-a-Box customer).

The normal call usage will also be charged accordingly (if any)
9) What is the warranty period for the modem?
The modem comes with a lifetime warranty.
10) Can I subscribe to any Add Ons after my Streamyx Combo is activated?
YES, you can subscribe to Add On(s) via:

(i) Online SelfCare
(ii) Any TMpoint outlets

BUT, you can only subscribe for Fun Package upon Streamyx Combo registration.
11) When can I enjoy the Voice Plan RM28?
Your Voice Plan RM28 will be effective on the next bill date of your TM Homeline after the activation of Streamyx Combo service.

If you utilise your TM Homeline to make phone calls before such notification(s), your calls will be charged at the normal call rates.

Refer to Question No. 13 on how to check for the TM Homeline bill date.
12) Do all Streamyx Combo packages include TM Homeline rental and Modem with warranty?
YES
13) How do I know the bill date of my TM Homeline?
You may refer to your latest TM Homeline bill or if you have registered online, you can view it via www.TMOnline.com.my website.
Bill sample is as illustrated below:

As highlighted in RED LINE, the bill date for this customer is on the 10th of every month.
14) I am a new customer of the Streamyx Combo package, what are my initial charges?
Your first bill for the Streamyx Combo package will consist of the following charges:

(i) RM75 activation fee
(ii) RM88 installation fee (waived if you subscribe to Streamyx-in-the-Box)
(iii) RM10 stamp duty fee
(iv) 1st and 2nd month subscription fee advance payment.
(v) Call usage (if any)
15) I am a new TM Homeline and Streamyx Combo customer. If Streamyx Combo cannot be delivered to my home, is there any charge for my TM Homeline Rental?
You will have NO RENTAL for the first 3 months only. You will be charged monthly rental RM26 on the 4th month and onwards.
16) I’m a new TM Homeline customer, what are my initial charges?
Your first bill for TM Homeline will consist of the following charges:

(i) RM75 deposit
(ii) RM10 stamp duty
(iii) RM50 connection fee (The charges shall be waived if subscribe together with Streamyx Combo)
(iv) Call usage (if any)
17) Can I subscribe to Voice Plan, Value Added Services or Content & Application without subscribing to any Streamyx Combo package?
NO. The Add On is only applicable for the Streamyx Combo package.
18) Are the rates of Voice Plan RM28 more attractive and give me more savings than normal call charges?
Yes. With just RM28 per month, you will enjoy UNLIMITED calls to any TM fixed line nationwide. You will also enjoy flat rate charge of 25sen/minute for calls to any mobile number and non-TM fixed line nationwide.
19) Is calling a 1 300 number considered as calling a TM fixed line number for the Voice Plan RM28?
NO. Calling to 1-300 numbers will be charged its normal call charge of 4 sen per minute.
20) What about calling to Internet dial up services , 137xx, 600 or 103 for Voice Plan RM28?
Dialing to an Internet dial up services will be charged at 1 sen / minute.

Calls to 137xx, 600 or any other special number is subject to the rate quoted by its own operator.

Calls to 103 will be charged 30sen per call.
21) Is the Service Tax (GST) of 5% chargeable?
It is only chargeable to Voice Plan RM28, but it will not be charged for the Streamyx Combo package.
22) What are the charges for Voice Plan RM28 if I make calls to border phone line numbers, like Brunei and Singapore?
Normal call charges apply. Voice Plan RM28 special rates are only applicable for calls to TM fixed line and Malaysia’s mobile number / non-TM fixed line numbers.
23) Can TM Homeline customers with existing Call Plans change the subscription of the existing call plan to Voice Plan RM28 on top of Streamyx Combo package?
YES. The existing Call Plan will be terminated once you subscribe to Voice Plan RM28 (effective on your next TM Homeline bill date)
24) When and how can I terminate Streamyx Combo package or any of the Add On(s)?
You can only terminate Streamyx Combo service after the minimum subscription period. Penalty will be imposed should you terminate the subscription before the expiry of this minimum period.

Termination of the package can only be done at TMpoint outlets.
25) I am a TM Home Prepaid customer, can I subscribe to Streamyx Combo?
NO. Streamyx Combo is only applicable for TM Homeline customers.

They are few tips getting 4.0 Mbps to your house, ask the technician to come to your house and check ur line capability ( Sometimes TM.Nut won't entertain this ) But i managed to fix 4.0 Mbps even though my house is not in their System for 4.0 Mbps. This will take a lot of effort for them to do it. Do remember u mess be less than 2km from DSLAM to support 4.0 Mbps otherwise it won't work. They will check your ADSL status latency to confirm your line support or not.

For Older Version Pls Browse here

Version 1

Version 2

This post has been edited by MX510: Nov 1 2010, 09:03 PM

#1..... welcome to v3.

I think i'll wait a couple of years for 4Mbps's price to come to 1Mbps. Its gonna happen and I cannot wait.

PS: Look ma i'm in the first page!!

<To repeat my post from v3, in case the closing means no one saw it>

Just need a quick comment, tech came yesterday and installed a 512kbps line although I applied for 4 mbps (usual TM cock-up!).

Anyway, I asked him to check the line. The modem says SNR is 25db and attenuation is 35db. He is saying the SNR is good, but the attenuation is marginal, that I shouldn't go for 4 mbps as the attenuation will go up, and the line will be unstable. So he recommended for me to upgrade to only 2 mbps.

Any comments/advice?

V3 great

Ask them to change the line from the pole to your house.

This post has been edited by tashfinsheikh: May 29 2010, 03:14 PM

Not recommended to go for 4mbps. You'll get faster speed, sure, but most likely you'll face a lot of disconnection issues. Your attenuation is too high. What is the rest of the statistic (specifically Rate(kbps))?

Hi, is it true that everyone within 4km from tm exchange able to get the 4mb speed plan?

speed like yo yo lah...

also my line acting weird lately...sometimes the link got disconnected....then after awhile it connect back with new IP !

This post has been edited by soulquarianz: May 29 2010, 05:31 PM

I think it was 3000 kbps.

I'm a 4mb user with 60.xxx IP range...tried many times still couldn't get other IP range...
I always get less than 10kbs from some Megaupload links...still the same even i've tried to change IP so many times...
Sifus, is there any way to fix this?
thanks a lot

if my area dont support then i want to have another phone line in my house can it be better(support 4mb) or still then same as now...(1MB)

still no cap me to 5M
tm godie

I wish take 4mpbs soon

well, lots of new 4mb users coming...
“Pakej Jalur Lebar TM dengan Komputer 1Malaysia”

good news or bad news..

bad news, coz it's mean more and more ppl cheap by streamyx........

Tmnet helped me change my ip address to 110.159.xx.xxx which they claim to be a premium ip block.

US West


US East


Europe - UK London






Is this ip range good ????



This true ? I go test mirc xdcc first...

This post has been edited by Moogle Stiltzkin: May 29 2010, 11:11 PM

i always get 175.xxx

how about u guys?

Anyone applied the 4mb for the Wangsa Maju area recently ?
Been told that the port was full. . Anyone could clarify this ?

your line is capped at 4Mbps already... it's your username/password that determines your capped speed now which is around 2Mbps. I recommend you to stay with your 1Mbps for now.

i wanna ask if i just switch to 4mb recently can i switch to unifi without facing any penalty?

premium is 218.111 or218.208 la

They tricked me

Now i can get these ips

175.144 (most the time)

175.133 (rarely)

110.159 (new sometimes)


Should i call back to ask for 218.111 or they won't entertain me ?

This post has been edited by Moogle Stiltzkin: May 30 2010, 03:05 PM

Littlek nowledge is dangerous my friend. His IP range (110.159.x.x) is used by UniFi users. 218.111 is out , forget it. A lot of people are using that IP right now , anyone who understands basic networking would know that that range has ran out of IPs , you must understand some of the IPs are reserved for internal use or its part of static ip for a company (for instance)

Anyway , if you're getting good speed wi th that IP , keep it up !

The way i got switch to 218.111 was by asking for a higher cap.
My SNR was rather unstable, fluctuating from 15db to 30dB, so no 5M cap, but was given 218.111 instead.

Btw, anyone knows what the markings on the cabinets means? I've been observing for a bit, and the cabinets, the huge ones that come with a roof, for my area of Alor Setar (AS) has:

ASF
ASS
AS V
AS R

u go do speedtest to china with 110.159 ip b4 comment
please

New 4mbps user here in Kuching. Upgraded from 1mbps.

is this my router chocking or is it the internet connection ???



Uploaded with ImageShack.us

Do i need to upgrade my router ? Why else does it goes up and down in jags :/

110.159.x.x is premium.. used by Unifi.

When I found the UTP thing and was on 4mbps back then, I realized that enabling the SPI firewall on some routers causes the speed the fluctuate and peak at 200KB/s (instead of 400-500KB/s) for UTP connections. You might want to look into this.

This post has been edited by rizvanrp: May 30 2010, 10:06 PM

thats utorrent doing its own throttling. To turn that off, you have to turn UTP off. I turned mine off, no hit on the download speed. Since, I'm using private trackers anyways.

set bt.transp disposition value to 5 to turn it off.

http://www.tmsnetwork.org/blog/%C2%B5torre...alues-explained

guys, if i want to upgrade to 4mbps, should i go to tm point or contact any authorised reseller?

Which area in Kuching are you at?

Trust me, go to TM Point. I went to the authorised reseller at One Utama and it's been 14 days with no sign of my 4 mbps package. I asked the guy to let me know on the status about three days ago and it's been three days, still no call. Unless you're going to a trusted and reliable reseller, go directly to TM Point.

My result

This post has been edited by tashfinsheikh: May 31 2010, 12:55 PM

thinking of upgrading my 1mb combo package to 4mb... but is it available at my house area? taman sepakat indah 2 ,kajang. how to find either the 4mb is available at my residence or not?

nice speed to china

---

Added on May 31, 2010, 5:26 pmping to sg become normal


This post has been edited by sg999: May 31 2010, 05:26 PM

yo sifus,
can any 1 teach me how to use IDM to download?
i dunno how it works...it comes out a download webpage html option everytime i add url (eg. http://www.megaupload.com/?d=WZ7U0VC1)


This post has been edited by yslysl: May 31 2010, 06:23 PM

" The Unofficial Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread "

i've been using range ip 175 & quite happy(top speed) with it @ shamelin anybody @ shamelin or pandan perdana also the same? just wan to survey the ip range..

is it just me or the net is slow? was decent all day long but when night enters .. slow conn...

Poh Kwong Park. When I first started using Streamyx in 2005, it was very bad with constant disconnection but now quite good. That's why I decided to upgrade to 4mbps when the price came down.

hi all, any slowness you feel upon at night? speed here is weird, even I was assigned to so called premium ip (218.111)

Sorry if I'm hijacking this thread, but whoever's thinking about signing up for a 4 mbps package at the TM authorized reseller at One Utama, don't. They are gonna take your application and store it somewhere in their drawers for dust collecting. I called up TM today and they said my application had not even been processed. I trust the TM guy because he seemed pretty trustworthy. I also asked the guy at OU 3 days ago about the status of my application and he said he'd call TM and get back to me, but he didn't. I even left him my handphone number instead of my house, so there's no excuse. Honestly I don't even know why he works there.

Yup. Just a warning so you guys don't waste your time.

hey, i keep reading that its possible to ask tm to rewire the wiring from hse to pole.

do they charge for this service?

and usually is there a noticeable improvement in line quality?

thanks. =)

Yes its possible to ask them. They will charge for the service, but its not that expensive. There will be improvement if your current line is unstable since most of the wires are old, a new one would definitely show improvement. However if your looking to improve your line quality, an in-house wiring should be consider since that would definitely show an increase in line quality (if its an old house, new house no need).

Also there are times where the phone socket could cause unstable line (e.g. mine, changed it and significant line improvement), figures since it got lightning'd so changing it would help. If you don't mind spending a couple of bucks and currently your line is unstable, why not do a bit of maintenance.

The latency has gone bad again..

So far 115.XXX is the best during the second cable outage i can still get full speed to Europe

This post has been edited by MX510: Jun 1 2010, 09:01 AM

try to apply here, there are many reputable TM authorised reseller

yup... same problem here. lately, slowness even begin in the afternoon. already made a report about this amount 2 weeks ago and they acknowledged that it is a problem on their side. seems to have been rectified a couple of days ago but starting to experience the same problem since Sunday night.

Any 4 mbps user in Bandar Utama here?

I got them to replace the line from the pole to my house when I complained that my phone has too much static (crackling sound). If your phone sounds fine, just tell them it happens intermittently esp when the weather's bad. Do not complain that your streamyx connection sucks. Streamyx and phone line are 2 different departments under Telekom. Big difference in streamyx stability after line changed!


This post has been edited by mintec: Jun 1 2010, 03:49 PM

2day i call 100 to ask for internet slow problem. im 4Mbps user.
but after i call they help reset, the speed become slower. zZz... speechless now. wait for their reply in this 3 days.

before i call normally my speed is



BUT AFTER I CALL AND RESET MY SPEED NOW IS


so... i very speechless for this now.
they help me to set to 1Mbps? =.=

This post has been edited by ah_ken: Jun 1 2010, 05:16 PM

any charge from telekom?

I just reset my boot my modem, and now I get 124 ip (218 previous).Is it me or its just fecking slow? Anyone got the same ip?

BU 2. what u wanna know?

---

Added on June 1, 2010, 11:34 pmYou need to storm TMPOINT branch in Uptown. I get immediate results.



Don't waste time with resellers, they only know how to take commission only.

This post has been edited by Matrix: Jun 1 2010, 11:34 PM

Hmm, that's pretty nearby. I'm from BU 10.

And I did check with TMPoint in Uptown today on the availability of 4 meg in my area, but the receptionist told me that BU 10 isn't covered. I found that a little odd considering I checked this year on the status page of my modem and it read "4096/512". If I'm not mistaken, that means 4 meg is supported, right? It used to read "1024/256". Also, my mum called in earlier this year to ask about the package and the workers at TM told her that 4 meg was available here, but to hold back because they were upgrading the cables.

Thing is, I've tried to upgrade once, and that was last year when 4 meg wasn't available here. I have a feeling they might just be checking my old records and concluding that my area isn't supported. I told her to check again but she kept insisting she was right. It also kinda seemed as if she and a trainee were trying to sell me Unifi, so I don't know; I might just be paranoid.

This post has been edited by objectifyme: Jun 2 2010, 12:52 AM

Sorry if my post isn't related. Just asking about the 4meg.

I applied for this Uni students pack thingy and they asked me to get a new line because what sort of cooling period to clear old data packets thingy need 1 month, so 1 month without internet.

So they come and fix a new line for me which can be used for iTalk. Pole to my house by the way.

Now I am waiting for their appointment for streamyx account activation, how do I fasten the process? Head down to TMPoint?

One more question, what is the requirement to "support" 4 meg?

They told me my area might not be supported.

I just went to TM Point Ampang upgrade my current 4 Mbps RM 160 to new blockbuster packages RM 140

Just to take note that this upgrade does not entitle new free DECT Phone given due to my existing package RM 160

TM Installer will send a new modem to your house in 3 days to 7 days from the date of upgrade

Please insist on the MIPS Upgrade Printed Order no before you leave TM Point as proof of upgrade already key in their system

Please ask for the pro rate date of ur billing of new bills because if u made calls before the pro rate u will be charged by TM



Total saving per year RM 20 x 12 = RM 240 per year

This post has been edited by MX510: Jun 2 2010, 03:42 PM

gt ask unifi？

Not yet in my place TMCorp will call me when it's available @ my place

is there any contract for this upgrade?

U refresh ur contract for another 1 year of course i will be still using it since 2004 until now no other choices for ISP. If the Unify is in my place that's considered upgrade and i don't breach out my contract at all

where is ur place?

if i got this acc, my 2 TB harddisk gunna be gone :-

if i am jobless = in 1 month

if i am working = in 6 - 8 months as only online at weekend

after two weeks ... suddenly my speed bcome 3.7Mbps! Previously was 1.8-2.3Mbps only.
yeah. finally.
hepi now :::: (hope this will be permanent ...)
*bayan baru area

This post has been edited by mmohdnor: Jun 2 2010, 08:37 PM

No charge. But u must remember to tell them that ur phone line is bad and not streamyx bad.

Any 4mb user in seri kembangan?
I stay near south city plaza area, wondering any 4mb user and ur comment?

Anyone can give comment about this?
i apply 4Mbps, my house, old house more than 20yrs. down/up stream 10dB/15dB.
download normally 200kbps. my IP is 218.x.x.x
i go TMpoint they say support 4Mbps, i call they say distance very good. support 4Mbps.
TM ppl come say my house not support, too far from the port.

but opposite my house, New house. my fren gt 4Mbps with down/up stream 32dB/20dB. download reach 400kbps. IP is 115.x.x.x

is thr the line problem? the place i connect my phone line to.
else why opposite my house can.. huh

This post has been edited by ah_ken: Jun 4 2010, 03:14 AM

old wiring and distance to port(maybe u assigned to more far apart port) etc all affected ur line quality and therefore the installer don wan install 4mbps for u

Make a SKMM complaint. Thats what I did. 13dB becomes 30dB after they rewire some of the poles.

whats SKMM complaint? how to do?? where to complaint?

http://aduan.skmm.gov.my/

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Added on June 4, 2010, 8:00 pmI wonder why my 4 Mbps only achieved 3.6 Mbps need to make report soon and report it to you #streamyx #bugmy http://twitpic.com/1tss7o

This post has been edited by MX510: Jun 4 2010, 08:00 PM

Beware of streamyx assassin

omg

This post has been edited by rayfoo: Jun 5 2010, 08:37 AM


Attached thumbnail(s)

I'm living near New Village area, and using 4Mbps. My area the telephone wires are pretty old though, so my SNR Margin is very crappy, but nevertheless it's very stable and so far no disconnection.

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Added on June 5, 2010, 8:43 amActually no matter what SNR margin, as long as it's more than 6, you should be able to apply for 4Mbps, but with a high risk of disconnection.

My SNR margin is only 5-7 db which is really on the border for a ADSL2+.... as you can see this is my pingtest. Everything is awesome, but the only thing I will face problem is Packet Loss due to the increase in HEC errors,



This post has been edited by Zepx: Jun 5 2010, 08:43 AM

hey guys is my rate ok ?

Very nice downstream.

Should ask for 5120 kbps for the downstream :-)

ive asked to cap higher but no luck for now i rarely get dc only high latency when hosting game
well that case depends on upstream .

i juz upgrade frm 1Mb to 4Mb
i see the statistic modem thr also cap at 4092 downstream,how do i ask for higher cap. is call 100 ask for the higher cap or call the technician?
last time when i in 1Mb package it cap at 2Mb ,i can get around 1.4Mb/s
now dl max speed only around 3.45Mb/s like tat ...so sad.

This post has been edited by cjs7875: Jun 5 2010, 02:59 PM

err....i also having same problem but i'm capped to 4mb port....are you the same too?

Dont. I asked TM to cap my 4Mbps to 5Mbps. My mode changed from FAST to INTERLEAVE. What interleave does is that its going to add 10-15ms on top of latency. Last time when I play TF2 @ Starhub servers its only 19ms , now its 33ms. Dont bother if youre a gamer. If you're on the FAST path go on with the fast path , else if you want higher speed opt to get it capped higher

Whats your SNR Margin first , post the details

Similar to my case, I requested to cap under 6Mbps, the mode automatically changed from Fath Path to Interleaved.

this is my status~

Thats why I dont want to lose my FAST path. FAST path means I am getting lowest latency when playing games which is pretty nice !

Looks good to me, you can request them to cap at 5Mbps , but be warned its going to be interleave most likely. Meaning you will see an increase in latency/ping response time. Your call

Keep 4Mbps and enjoy lower pings
or get faster speed and suffer a bit from high ping rates

If you're a gamer , take the former. If you're more into downloading and concern about speed do the latter.

i using 1mbps i got 1.5mbps but interleave how i get FAST path
coz very slow internet if i get FAST path i wil get lower ping and fast

deleted

This post has been edited by takercena: Jun 6 2010, 01:25 AM

how to check my line is FAST or INTERLEAVE?

like this is OK?


This post has been edited by ycs: Jun 6 2010, 07:56 PM

not necessarily to be on interleave, mine is still on fast path, check in your modem stats there?

Interleaver Deapth is the one that tells you whether you are on Fast Path or Interleaved. Fast Path will have interleaver value of 1. 2 Could mean you are on Interleave mode.

I am also locked to 3.6 MB MX510.

prasys, i also was thinking of making them cap my port to 5 mb. Capping the port 5mb, it is not as if they are making my speed 5mb, just that i can actually get my full 4 mb. Because the 3.6mb i am getting is based on their cap and nothing to do with best effort based on the range from server + server specs+connection etc ....

But i have given up and just waiting to migrate over to unifi

All i managed to achieve is get a new additional ip block, that is it.

ya
last time i suffer form that
keep complain

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Added on June 6, 2010, 10:10 amunifi
very slow la

This post has been edited by sg999: Jun 6 2010, 10:10 AM