hey guys, I'm currently staying in Jalan Ipoh, i get satisfied speed ONLY in midnight, BLOODY STREAMYX.


Whenever peak hours like 12pm to 12am, i seriously can't surf at all.
I just get averagely 20KB/ps speed MAX !
How should i get rid of this, i don't think it's the copper what problem because since i can get this speed during midnight, i sure can get a better speed that is more than 20kbps, this is ridiculous, paying 4MBPS but getting speed that is lower than 52/KBps.
How should i complain to them ?
Do resetting port works?
Or should I complain to them and ask them for a technician to look over.
Because when the day the techician came to my house and install during 7pm, the speed is flying right away, which means i get full speed. But starting 3 weeks ago my speed just can't even climb more than 20KBps. I really need some help..