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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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-ahtiang-
post Jun 13 2010, 10:16 PM

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i just noticed that the Streamyx BlockBuster promotion has been taken off from the Streamyx.com website...
-ahtiang-
post Jun 16 2010, 09:26 PM

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OMG! what happen to my Streamyx 4MB??!!... my modem is now showing 2048Kb since they fix the DSL issue yesterday night... sigh****
-ahtiang-
post Jun 22 2010, 08:19 PM

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finally modem is sync at 4MB after days of it sync-ing at 2MB...zzzz
-ahtiang-
post Nov 26 2010, 09:23 AM

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just couldn't understand why on earth they always downgrade my 4MB connection to 2MB and if i'm a person who doesn't know anything about the router config page, i will never find it out and blindly paying each month RM 140....

this is so sick... and each time i hv to call them up and those level 1 will never be able to patch me thru to their 'mythical' level 2 support guys coz they will be forever busy... i mean can't they juz hired more level 2 when they know that their 4MB user based are growing?!...

and has been 2 days that the speed has dropped to 2MB and they have yet to resolve it... sigh*** and worst thing is that when i complained that they are slow, they replied that they have 72 hours to fix it?! sigh***

i think i need to ask for a refund coz this is not the first time they simple downgrade my line from 4MB to 2MB for no reason and each time i just go into my modem and see the speed is sync at 2MB instead of 4MB... and when i shouted at them they fixed it... few weeks or months later i go in and check will be 2MB again... this is so rubish...
-ahtiang-
post Nov 27 2010, 11:50 AM

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QUOTE(rayfoo @ Nov 26 2010, 09:27 AM)
have your checked your line quality SNR & atttuneation? these factor also can affect your modem to sync at lower speeds
*
my SNR and Att is perfectly working fine... and after i make a huge fuss again yesterday, this morning it's fixed and i'm back at 4MB when i check my modem speed... a test on the speedtest.net is avg good...

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