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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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dragna
post Jun 1 2010, 08:35 AM


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The latency has gone bad again..
dragna
post Jun 10 2010, 11:31 AM


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It will degrade again once nearing evening.. which is bad :/
dragna
post Jun 16 2010, 12:52 AM


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Any of you experiencing your line is synced with the server but you are unable to establish a connection to it?

I have been having this issue for the past few days.. coming from Setapak tho..
dragna
post Jun 16 2010, 10:26 AM


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QUOTE(exentric_nova @ Jun 16 2010, 01:01 AM)
Is it where the DSL light is stable but you're not getting any IP (hence not connecting)? If so, happens to me more than a few times. The port hangs but its on the local switch. The TM CS can't detect it. Only a technician knows and can fix it.
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Exactly what you just said, i get connected to the exchange but not connecting (no dns/gateway showing). I have made a report, how did they fix your issue?
dragna
post Jun 17 2010, 11:24 AM


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QUOTE(prasys @ Jun 16 2010, 11:27 AM)
Yep I experience this a lot

If a disconnection occurs , I can't connect at all. It would just say invalid user name/password , but after for a while it would eventually connect. I am not sure why it occurs
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QUOTE(exentric_nova @ Jun 16 2010, 09:34 PM)
A technician had to come and fix it. To be exact, they have to go to the switch you're connecting with and reset your port. If they check from your house they can clearly see your port has hanged. But from TM CS, they can't see a thing. It's a really pain in the ass explaining to them after it happens so many times.
The technician said to me its the port that hangs. The port on the local switch. Not the kind of where your username hangs and TM CS can't fix it.
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It is getting out of hand. The phenomenon is like what you guys mentioned.

I had been pestering them for the past 3 days and I have yet to receive any tech assigned to fix this. Crappy CS keeps say my end has no issues.
dragna
post Aug 9 2010, 10:30 AM


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QUOTE(redforest @ Aug 9 2010, 08:29 AM)
whois ATS  blink.gif if this works please let me know, 175 is really crappy  mad.gif
Advance Trouble Shooting division.

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