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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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ah_ken
post Jun 1 2010, 05:05 PM

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2day i call 100 to ask for internet slow problem. im 4Mbps user.
but after i call they help reset, the speed become slower. zZz... speechless now. wait for their reply in this 3 days.

before i call normally my speed is
user posted image


BUT AFTER I CALL AND RESET MY SPEED NOW IS
user posted image

so... i very speechless for this now. sad.gif sad.gif
they help me to set to 1Mbps? =.=

This post has been edited by ah_ken: Jun 1 2010, 05:16 PM
ah_ken
post Jun 4 2010, 03:12 AM

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Anyone can give comment about this?
i apply 4Mbps, my house, old house more than 20yrs. down/up stream 10dB/15dB.
download normally 200kbps. my IP is 218.x.x.x
i go TMpoint they say support 4Mbps, i call they say distance very good. support 4Mbps.
TM ppl come say my house not support, too far from the port.

but opposite my house, New house. my fren gt 4Mbps with down/up stream 32dB/20dB. download reach 400kbps. IP is 115.x.x.x

is thr the line problem? the place i connect my phone line to.
else why opposite my house can.. huh

This post has been edited by ah_ken: Jun 4 2010, 03:14 AM
ah_ken
post Jun 4 2010, 10:29 AM

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QUOTE(kaiserreich @ Jun 4 2010, 11:19 AM)
Make a SKMM complaint. Thats what I did. 13dB becomes 30dB after they rewire some of the poles.
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whats SKMM complaint? how to do?? where to complaint?

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