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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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prasys
post May 30 2010, 03:26 PM

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QUOTE(sg999 @ May 30 2010, 01:47 PM)
premium is 218.111 or218.208 la
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Littlek nowledge is dangerous my friend. His IP range (110.159.x.x) is used by UniFi users. 218.111 is out , forget it. A lot of people are using that IP right now , anyone who understands basic networking would know that that range has ran out of IPs , you must understand some of the IPs are reserved for internal use or its part of static ip for a company (for instance)

Anyway , if you're getting good speed wi th that IP , keep it up !
prasys
post Jun 5 2010, 09:10 PM

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QUOTE(shikimori @ Jun 5 2010, 01:00 PM)
ive asked to cap higher but no luck sad.gif for now i rarely get dc only high latency when hosting game
well that case depends on upstream .
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Dont. I asked TM to cap my 4Mbps to 5Mbps. My mode changed from FAST to INTERLEAVE. What interleave does is that its going to add 10-15ms on top of latency. Last time when I play TF2 @ Starhub servers its only 19ms , now its 33ms. Dont bother if youre a gamer. If you're on the FAST path go on with the fast path , else if you want higher speed opt to get it capped higher

QUOTE(cjs7875 @ Jun 5 2010, 01:19 PM)
i juz upgrade frm 1Mb to 4Mb
i see the statistic modem thr also cap at 4092 downstream,how do i ask for higher cap. is call 100 ask for the higher cap or call the technician?
last time when i  in 1Mb package it cap at 2Mb ,i can get around 1.4Mb/s
now dl max speed only around 3.45Mb/s like tat ...so sad.
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Whats your SNR Margin first , post the details
prasys
post Jun 6 2010, 12:27 AM

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QUOTE(Acrisius @ Jun 5 2010, 09:49 PM)
Similar to my case, I requested to cap under 6Mbps, the mode automatically changed from Fath Path to Interleaved.
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Thats why I dont want to lose my FAST path. FAST path means I am getting lowest latency when playing games which is pretty nice !

QUOTE(cjs7875 @ Jun 5 2010, 10:06 PM)
user posted image
this is my status~
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Looks good to me, you can request them to cap at 5Mbps , but be warned its going to be interleave most likely. Meaning you will see an increase in latency/ping response time. Your call

Keep 4Mbps and enjoy lower pings
or get faster speed and suffer a bit from high ping rates

If you're a gamer , take the former. If you're more into downloading and concern about speed do the latter.
prasys
post Jun 7 2010, 01:33 PM

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QUOTE(rayfoo @ Jun 7 2010, 10:56 AM)
each upgrade comes with a free modem mah
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Well you're lucky They shouldnt be giving modems for every free upgrade. Its just once only.
prasys
post Jun 8 2010, 11:26 PM

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I cant even get into lowyat with 218.111 ip
prasys
post Jun 10 2010, 03:38 PM

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QUOTE(keith_hjinhoh @ Jun 10 2010, 02:06 PM)
[attachmentid=1619707]

guys, do you think my line support 4mb? just now tm technician come and install, he says 2mb should be ok, but not sure about 4mb, if i want 4mb, have to go tm point to register again... so i'm in doubt... my previous technician say my area line very lousy, can't support sad.gif
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Look at the interleave delay , thats quite huge. 2mbps yes , but 4mbps no way !
prasys
post Jun 10 2010, 04:05 PM

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QUOTE(jay @ Jun 10 2010, 01:13 PM)
guys is my 4mb line ok??

[attachmentid=1619654]
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Very weak. Poor , during rainy time or whatever you may have some issues. Its just that you may have connectivity issue. There is no point on requesting to cap to 5Mbps , it will just make things worst.

QUOTE(lordzarx @ Jun 10 2010, 03:45 PM)
guy....i just got back from tm point...
i ask them can i hav 4mb line....and then she said my home does not support 4mb and 2mb...then i said my next door neighbour is using 4mb....then she said, that because i'm connected to different port than my neighbour....

is this claim she made is true??
i can or can't support 4mb?
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Its true

People in my area , not all can get 4Mbps. It so happens so that it depends on which exchange you're connected to. TM has funny ways of doing things. I got my streamyx later then all other people in my area , but then I can get to enjoy 4Mbps. It seems that my phone wiring goes through different exchange whereas for them it goes to another exchange.

Most likely you may have to pull a new line and pray that it gets connected to the new exchange with 4Mbps support
prasys
post Jun 10 2010, 06:09 PM

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QUOTE(doomx @ Jun 10 2010, 04:41 PM)
hi guys, please check if my line can support 4mbps or not. it says coverage in my area not available but im sure some ppl are using it nearby
the reason they give is that the exchange was further than 3km away but opposite my house got 4mbps.
anyway, im using 1Mbps now and suffering from it, dl speed of 400kbps and upload of 200kbps. was wondering if 4mbps will do any good

user posted image
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I cant even see a thing what you've posted. Its soo small
prasys
post Jun 10 2010, 06:33 PM

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QUOTE(doomx @ Jun 10 2010, 06:24 PM)
sorry bro. uploaded.  i hope now u can see them at least

user posted image
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I still can't see , why dont you give me the native resolution (direct link to the file) , that would be easier.

Anyway Line Att seems to be very very high , so it will try to sync to the lowest possible speed , in this case 512Kbps
prasys
post Jun 10 2010, 06:54 PM

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QUOTE(doomx @ Jun 10 2010, 06:44 PM)
im sorry i have to resort to this my connection is too slow to even open back the link earlier.

Mode: ADSL_G.dmt
Traffic Type: ATM
Status: Up
Link Power State: L0

  Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 291 280
Attenuation (0.1 dB): 570 315
Output Power (0.1 dBm): 136 116
Attainable Rate (Kbps): 5088 1076

  Path 0  Path 1 
  Downstream Upstream Downstream Upstream
Rate (Kbps): 512 256 0 0

K (number of bytes in DMT frame): 17 9 0 0
R (number of check bytes in RS code word): 0 0 0 0
S (RS code word size in DMT frame): 0.50 1.00 0.0 0.0
D (interleaver depth): 1 1 0 0
Delay (msec): 0.13 0.25 0.0 0.0
INP (DMT symbol): 0.00 0.00 0.0 0.0

Super Frames: 384738 384739 0 0
Super Frame Errors: 0 0 0 0
RS Words: 0 0 0 0
RS Correctable Errors: 0 0 0 0
RS Uncorrectable Errors: 0 0 0 0

HEC Errors: 0 0 0 0
OCD Errors: 0 0 0 0
LCD Errors: 0 0 0 0
Total Cells: 7898053 0 0 0
Data Cells: 4986840 0 0 0
Bit Errors: 0 0 0 0

Total ES: 1 0
Total SES: 0 0
Total UAS: 10 10

is there any way i can increase the Line Att? Subscribe at 1Mbps pay 1Mbps but get 512kbps
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Do you face a lot of disconnection , your downstream seems to be pretty bad. Have you tried establishing a direct connection (bypass all splitter and just link it up) , use a shorter phone cable and see. Just see if it reduces or syncs. From what I sm seeing your line is very bad. So by default your modem says hey I can sustain 1Mbps , I'll try to sync at a slower speed aka at 512Kbps

prasys
post Jun 11 2010, 12:31 PM

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QUOTE(thteong82 @ Jun 10 2010, 11:34 PM)
As I replied in this thread before, just ask the contractor politely (that come to test 4MB).  thumbup.gif

Thinking of revert back to 4MB if the 13db cause headache.  sweat.gif
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Get it capped back to 4Mbps. The reason is simple now if lets say for some reason there is heavy rain or there are some external factors , your SNR Margin may drop to 10 db. Now when it drops your ADSL would say , hold on. I can't maintain properly so let me resync (DSL light blinks). It then tries to get it synced at 2Mbps or 1Mbps or 512Kbps - depending on how TM configured and depending how your modem works. If I were you , I would rather get it capped at 4Mbps to enjoy a better connection. The reason why is the margin would be higher which gives room for bad condition. That means even on a bad day (bad weather for instance) your connection can still go on !
prasys
post Jun 12 2010, 04:41 PM

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QUOTE(shogun_125 @ Jun 12 2010, 03:24 PM)
before make any complain.. sometime customer need to patient.  biggrin.gif
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Your technique will work , trust me it worked for me

I'll just play with them untill they did not bother to update. Then I dont call or annoy them. I just send a letter saying that I am very displeased , generally they would get back to me and do. This is how some people did it. I would just wait and stay cool
prasys
post Jun 15 2010, 08:53 PM

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MX510 it seems that 115 IP range seems to be giving better speeds then 218. I guess 218 is overcrowded now ever since it has been known as well its a good IP range and not to mention a lot of people are jumping to the 4Mbps ship.
prasys
post Jun 16 2010, 11:27 AM

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QUOTE(dragna @ Jun 16 2010, 12:52 AM)
Any of you experiencing your line is synced with the server but you are unable to establish a connection to it?

I have been having this issue for the past few days.. coming from Setapak tho..
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Yep I experience this a lot

If a disconnection occurs , I can't connect at all. It would just say invalid user name/password , but after for a while it would eventually connect. I am not sure why it occurs
prasys
post Jun 17 2010, 09:47 PM

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It does not matter if they go cap it 8Mbps or 24Mbps. The thing is service , give me good 4Mbps and I am okay. I am not asking them to cap me at 8Mbps nor at any funny speeds. Just give consistent service and thats it i am asking.

I guess TM does not care about customer satisfaction at all. Plus the whole port hang issue at DSLAM or whatever they call it making it worse.
prasys
post Jun 17 2010, 10:24 PM

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QUOTE(sg999 @ Jun 17 2010, 10:18 PM)
fakap now
i wan complainn

Added on June 17, 2010, 10:18 pm
mine one 3.4 only
where gt fullfill vmad.gif
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At least you dont face some stupid disconnection and unable to reconnect issues like dragna and I do face. If you want to complain go ahead and complain complain complain. They'll still going to mess you up in any way they can. These days I stopped complaining much except if the speed is so slow

I don't care if international link is around 2.5Mbps and above I am smooth sailing , as I can stream hulu without a problem.
prasys
post Jun 18 2010, 09:33 PM

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QUOTE(BugFace @ Jun 18 2010, 04:26 PM)
Port/server hang several times happened over here since I subscribed to 4mb.

Every few months I also need to kacau them as I get authentication fails during nighttime peak hours. Have to call and chase several times until they get new ips to be released for the DSLAM.

Heck there are several dead ips stuck in the DSLAM I am connected to. They don't bother to fix.

Kacau too much they just change the port to another DSLAM all issues fixed except my my SNR will be hit badly since other DSLAMs all either further away or give unstable SNR. This will end up cause more DC pula, had to request changed back to old DSLAM..

These days I keep quiet la less problems.
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This is what I do these days. Sad but true

If I complain , sure they'll put me on a new port. SNR Margin goes way down and Line Att goes way up. But I disconnect even more often and the speed syncs at 1254Kbps or at any other funny speeds , its normal. If I ask them my old port , well I get good SNR Margin and stuff but then there are some dead IPs , authentication failure , and the list goes on and on.
prasys
post Jun 19 2010, 11:16 PM

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Seems to be okay to me , its not a problem at all
prasys
post Jun 22 2010, 10:56 PM

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Its normal , a lot of users face this problem. The port gets stucked sometimes. It will take ages for us to reconnect. Common among 4Mbps users

Just dont disconnect for whatever reason
prasys
post Jun 28 2010, 02:41 PM

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You can get to push them. Thats the question , you can get 12Mbps + but with crappy port and face disconnections or be happy with what you have. I rather have a stable 4Mbps connection with a good IP range rather then getting 12Mbps with a crappy port as someone pointed out earlier.
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