how u request cs get back ur preferred ip range ??? the cs keep tell me that ip adress that they cant set .zzzzzzzzz

i'm still trying that, the network department is taking forever to switch me back to 218. in last call from ATS the agent told me the network department said my dslam isn't in the 218 ip range =.=|| the agent replied back to them saying I had always been on 218 before, and the network department said they have to check... that's all they do, checking, checking, checking and i'm still on 175

Hearing about your IP woes makes me reluctant to reset my router/modem.... I've had a 218 address for the longest time now.... not gonna lose it hopefully....

hi all
can i have your guys feedback on this 4mb streamyx
because im going moving to Malacca next month and i was thinking to subscribe it
but some people have said to me that the streamyx 2mb package is more stable compared to 4 mb
as im a hardcore online game player, stability is a must
thanks in advance

Depends on the port and DSLAM you get, it may be very good, or very bad. Luck of the draw, as they say.. and also, the distance of your house from the exchange will determine whether you can get 1,2 or 4 Mbps....

If you can get 4 Mbps, you may have a choice to be capped at 4 or 5... 4 is more stable than 5, coz it uses the FAST profile rather than the INTERLEAVED profile which adds more latency to your connection...

Been with 4 Mbps for 3 months now and so far, and i have to say its been pretty good for me so far... gamings been okay, PS3 gaming is not bad, latencies not too shabby... and speeds been consistent.. of course i'm on a good DSLAM and live less than a kilometer away from the exchange (CO) so that could also be a factor... (except for that one time where they miscapped my speeds down to 2 Mbps and i had to be escalated to ATS where they verified my problem and fixed it there and then, really good CS that time, i got to hand it to them)

I say go for it... if the stars align, as they say =)

i have absolutely no idea what you talking about
but i gonna take it as a yes..it stable..right?

Is it a must that 5MB must use interleaved profile? Does higher speed broadband overseas also use interleaved profile?

Just wanting to know if this is a general tech limitation (meaning all over the world, 5MB and above must use interleaved), or just peculiar to TM.

Also in relation to latency, how much is added by interleaved? 50%, 100% ??

i think it's safe to reset, my modem was on while i was sleeping and when i woke up i was already on 175, i think i was kicked off from the 218. now they say it's hard to set it back to 218 since my 'dslam is not in the 218 range'.

my 5MB using 'Fast' setting

@raul88

Yes, the conclusion is that its stable, go for 4 Mbps if you are a gamer

@jchong

The INTERLEAVED profile for 5Meg capping is something only peculiar to TM.... other ISPs offering ADSL do it too, but only for the top of the line speeds.. some even let you switch profiles at will..

E.g. INTERNODE in Australia.. coz they provide services based on usage caps, and not bandwidth caps.. For example.. you get best effort 12/1 with a 50 GB limit...
This 12/1 is for the default FAST profile.. when you switch it to INTERLEAVED, the 12/1 will change to 15/1 perhaps.. this is on ADSL 2+..
For all intents and purposes, we're all on ADSL 1/1+ speeds here in Malaysia.... which tops out at 8/1 if you're right next to the CO...

The profile adds about 25-50% extra latency to the connection if i'm not mistaken.... for local connections the added latency may not be significant, but when you try to game on foreign servers it will all add up to contribute to a laggy connection...

because ur SNR downstream can support

lol this is funny but sad.

other than the IP issue I'm also having speed problem, where the download speed gets lower and lower from early morning to evening. according to a local technician his happens to the whole city as the local streamyx technician department has received lots of complaints regarding the speed, he believes it's a problem caused at the KL site.

My issue with IP started on August 5th, download speed was still quite normal even though i couldn't browse China based websites smoothly due to 175's bad routing. The speed issue started on August 6th.

Just now I received a call from the local streamyx technician department, asking to come to my house this afternoon to check my streamyx download speed. They are trying to collect as many data as possible from users in my city because when they reflected the problem to the network department in KL, the KL site didn't believe them lol. screw the network department =.=

I wonder if my whole city is capped under a certain amount of bandwidth, maybe 5Gbps or so, which makes the speed slow when lots of users are online.

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Added on August 13, 2010, 9:01 amnice downstream snr margin

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edit: wth, just noticed this at my modem router's status page. instead of focusing in switching my IP back to 218, the network department recapped me at 4Mbps instead of the original 5Mbps

This post has been edited by redforest: Aug 13 2010, 09:10 AM

Only about 2 days ago manage to get through to lvl 2 about premium ip issue, they claim the database shows I am under the premium ip. I told them I am not so they promise to sent this problem to the networking department.

Until now the issue isn't resolve. Yesterday and today when I call them up, level 2 didn't wish to speak to me directly instead told level 1 they are waiting for networking department's reply.

Previously when I encounter this issue it was fixed within few hours. Now several days they still haven't fix it.

This post has been edited by BugFace: Aug 13 2010, 09:21 AM

Any SDSL user in here what is ur ip range?

they have time to recap my account while they should be focusing on switching me back to 218. I don't know was it a vengeance thingy or not that they recapped me, I made a complaint against the network department at MCMC yesterday.

This post has been edited by redforest: Aug 13 2010, 09:39 AM

my friend said is 219

Anyone having unstable downloads on 218.111 speed? It's been really unstable for me since this morning. 10 seconds at full speed 400kb/s then lower to 0kb/s. This just keep repeating over and over. Did get a 175.xx previously and my download was really smooth. But now lost it already and my download is back unstable. Download server location is in Denver, US.

some 60.x.x.x
some 219.93.x.x

218.111 , well I get it sometimes . But most of the time , its a dead IP as somebody pointed out

175 seems good except when it comes to asian sites , its dead slow. 218 has the best routing.


Oh well, I am happy as long as it does not disconnect and my download speeds are consistent

been complaining bout my 175 ip too. I was on 218 all the while previously. All they told me was my ip is a dynamic IP and it will be randomly generated =.= BULLSHIT no.1