It's already 4mbps activated. So, you should try different place to do speedtest.

If you upgraded to 4mbps, then you'll have to wait a while for your account to be updated.

Yes, then you need to wait for a while for your account to be upgraded to 4mbps.

they still did not set your speed. the best thing try call them and ask to reset the password.

when ur streamyx 4mbps package activated? for my information normally 218 ip is 4mbps users request, seldom "lucky" users will direct get this ip. 

try to call 100 and transfer u to second-level department or (ats department) if not mistaken. they should know more about 4mbps service.

some CS are know little in networking, the just follow the words in paper. i believe they know about second level department,
because everytime i will call them transfer me to second-level department nor ATS department. besides that, they will ask u for username for
ensure u r sign up 4mbps package. the 2nd-level quite helpful in each of my case, they will handle each report nicely and keep getting respond
from users. u may try of this method since now haven hv any solution yet?

your streamyx password la.. youre a upgraded rite?.

jus got upgraded from 4mbps to 5mbps after numerous of complains xD

the ATS team i think the new department on handling 4mbps user... i told them i got slow connection @ night... dropped down to 1mbps to 2mbps..yesterday @ around 830pm called 2day @ 12pm got my speed upgraded.. they told me that my line can support until 6mbps...kekek