Original thread : http://forum.lowyat.net/topic/479179

Continue on guys with your discussion. The old thread has been archived , so you can have a look or search the old thread to know more about the laptop !

This post has been edited by prasys: Aug 17 2009, 02:24 PM

wow...lotsa xps users here...nice..those who got your xps lately...how is the build quality?

anyway of purchasing the XPS with Windows XP?

i dont know if u know can...i believe its a no..

wow so fast got version 2 d!

n20nine,
getting back to XPS d?

bonline,
i thought you already got your M1330 d.... buying second unit?

This post has been edited by dopoD810: Apr 25 2008, 05:26 PM

haha thread lock suddenly... n20nine... haha my issue is still pending though... u cant imagine the hassle i went thru... its crazy...

and to pm monkey...

well, mostly parts are refurbish. and the pain and misery of repairing the laptop and then opening up again. If it happen for the second time again, I ll suggest you to get a replacement unit from dell. or get a refund if u want too.

haha all my post here lately kinda hate dell lately. Their fault of losing a customer. I think if I have the money, I would opt for better one with quality and reliability like after 4 months it wont spoilt.

This post has been edited by seale_navy: Apr 25 2008, 06:04 PM

hi all
just got my xps few days back.
realized that when i close the screen, until about 2inches++ to fully close, it will drop juz like that. means it can't hold the position....something is loose!!
aarghhh should i call dell?

yes. better do..
just report to them.

we must educate ourself to claim our Consumer right..
since this is US based company.. they will hear every complaint from customer.
they don't layan? just threat them by saying u want to talk with the manager.

i've done it before. gud luck

well naturally thats normal and the hinge will be quite loose. but if u were to replace it.. they will have to detach the screen from the body. or.. u could just claim for a replacement under the dell 14 days satisfaction period.

but i think replacement, are generally less quality then the 1st purchased one..

hey guys, my lappy only have x3100 integrated graphics, i saw a video on youtube showing a guy playing cs source quite smoothly with just x3100 but when i load css on mine, the gameplay is quite sluggish. thoughts? any tweaks?

same thinking . Just worry that the replacement will be the sluggish ugly dam* sh*t one.!

well depends on what counter strike version ur using. this intel x3100 cant even play far cry. it load far cry with ease when playing it doesnt hang for far cry but it cant produce the graphic in there..

no shadow or some sort of rendering... this x3100 also lags with the need for speed pro street...

u ll need a geforce card if u really wanna play games..

---

Added on April 25, 2008, 11:03 pmu can opt for replacing it.. if its not nice then, just say u dont like the replacement and stick wit the old one..

This post has been edited by seale_navy: Apr 25 2008, 11:03 PM

orait. ill take ur advice. thanks

This post has been edited by gyvermac: Apr 25 2008, 11:33 PM

hello every1
i've just got mine this afternoon
there are some scratches over my xps
first the screen, then the lower part of battery
and the speakerk, looks like 'bursting out', rough!

then i made complaint to the sales, even attached some live pics
they promised to replace a new set next week
within this waiting period i can use this laptop as i like
they don care even i break any part of the xps but just need to return the full set to them

do u think that the replacement set can be a refurbished 1?
i'm so worry bout the replacement set...
but they promised tat they'll replace until i satisfy
they'll place a new order, mean the replacement set includes everything

i'm still wondering what they're gong to do wif the xps i'm using now...
are they going to refurbish and sell as a new set to other???

any have this experience b4 come share wif me

I also got mine today

Pity had to work late, and when came home had to cook dinner some more.

No chance to play with it yet. But from what i can see, (have not even started it up once)... I quite like it. 1.9kg on my Bathroom scale!

Thread 2.. ala prasys, should pm ts first, he can edit first post.. or u want to be new ts?hehe

call dell fast for those who have probz.. I also got like that prob, give them live pics, only change the cover. now perfectly close lid.. well, I send them email around 4/7 days after purchase because got assgnment to do before it..

the replacement will not be a refurbish one. they claim its new but we will never know dont we?. and there is no certainty that the replacement will be in good shape but mostly likely it will be in a good shape. most definite dont worry about it.

The lappy that u gonna have now, they gonna take it back and i dont know what are they gonna do with it really. they wont promise they replace until ur satisfy, I assure u that!!! if u wanna get another replacement after this one.. it might be a lil hard though...

as soon as u get the second replacement and u dont like it, they ll have to call and engineer on site to verify of what that u dont like about it. if u ever manage to get a 3rd replacement and still dont like it, it ll be hard to get another replacement...

well, i dont think u dont have to worry about it.. just keep using ur laptop. the replacement will be there like in a week.

kazasho,
what problem actually u had with this lappy?

Laptop is back and working fine.
They replaced the mobo.

The technician came with so many spare parts, just incase the main problem isn't the mobo, he told me.

I'm sticking with dell for their quick service. I know my friend had a terrible time getting her hp laptop to service. She had to send it back and it was a long wait.

i just got my lappie yesterday , i ordered at 21th april and received at 25th april
very fast and im very satisfied
things came along with purchase are bluetooth travel mouse remote control earphone....
im regret that not upgraded to nvidia cause i thought intel x3100 sud be ok
but later i found the graphic is not that good , photos is not that colorful..
so regret...

3gb ram t7250 processor 160gb hdd intel x3100 rm3702 (pc fair deal)

anybody know
how i can upgrade my warranty when im in oversea

i mean out of Malaysia

thanx

u can always return it under the dell satisfaction policy and get bacl full refund and buy another xps back...

u guys really make me scare coz face problem when get the notebook...i will get mine on monday

---

Added on April 26, 2008, 7:50 pmi just tested my aunt's notebook. quality so so but still ok. do u guys found xps got jerking sound quite frequent? is not harddisk sound but something chi chi chi....is totally not harddisk, coz i know how harddisk sound...

any xps users there know what is that chi chi chi sound?

This post has been edited by xSean: Apr 26 2008, 07:50 PM

xSean,
so far my lappy doesnt have that chi chi chi sound.
if got, i will tai chi Dell.

hi guys...

as a new user of xps...i would like to ask...how important the drive D: RECOVERY ? i'm thinking of using that 10gig of space for other things (dual/triple boot maybe) but afraid of loosing something useful in that D drive. i;m currently downlodng trial version of acronis, planning to create image of that D drive. can i restore back the initial state of D drive with acronis? hehe...first time to try it.

hope to get some feedback...

how r..if u search back thread 1, got pictures. left hinge cover i think, dunno what to call, a bit come out. dell change the cover n only use my lcd n camera.

oh my problem is the screen can't hold the position about 2inches from to fully close. but i think it is minor.

i think is normal...my aunt one also like that
but my aunt don't know y got sound from bottom...chi chi like something processing. is it processor sound? another sound is harddisk sound...i think is normal. but the sound chi chi chi for so long although i did not open anything or do any processing...

i think what u meant is the whinning sound of the intel core 2 duo. I thin this only happen for dell xps laptops. I didnt see this with the HP pavilio notebooks...

its normal at night if u here an *eee...eeee...eee* sound.. even most of the xps that come into my hands have such thing..

yes, i just read the previous post....something eee...eee...eee
so i ask my aunt to return it to dell or got any solution? i scare mine one also like that...coming on monday

mine also has sound like that
but soon i am getting my replacement set

i am trying to ask dell whether i can add graphic card for the replacement set or not
coz graphic in xps not nice
thought the addi graphic card is for gaming only

well if u return it, they will change for u a refurbish motherboard and the issue might not be solved as well. XPS produced on 21st Feb 2008 also suffer from the whinning sound like mine. but dell kinda have no solution for this..

i think dopod would be able to advise on this much further since he went all the way to get his motherboard revised by dell USA if im not mistaken.. give him a pm though...

so u just leave ur xps with whinning sound without fixing it?

yeah thats what i did. dell can try to fix ur motherboard, if there is still sound, they might chnage another one for u or if ur lucky a replacement.. if ur still not satisfy, they might offfer u a refund though..

Am slowly getting used to my new laptop. I like it very much cuz it's light and very portable. No problems with it, no funny sounds and all that. Build quality seemed okay also. Can't complain Glad I went with this.

yeah thats very lucky.. normally dell products are not consistence. if one were to complain why one lappy does not have sounc and etc and another ones does. they ll just ruled out that the lappy is build in compliance with dell guidelines.

and at that time, they ll offer anyone concern with a refund, or u can accept with that lappy.

Is the bluetooth mouse free or u guys paid for it? I thought the promotion was a free targus wireless USB optical mouse

of course it is free
hihihi

but sometime mine just lost connection

everytime must install it
huhuh
everytime i shut down my lappy

my aunt said ok with it. after installed rmclock utility and disable the popdown and popup mode...sound lower down a bit but still very noticable...

how u get it free?

check ur pm for solutions!

thanks bro. my aunt said ok with it and i help her installed the rmclock utility...lower down the sound but still there

i will receive mine tomolo. if got whine sound, i want full refund but another brand lar

xsean

what brand u planning to go for then?

no la dopod brother, i think i will skip it this time...am aiming for macbook pro...i just bid for one at ebay...54mins to know if i win or not...hope i do its tough getting a macbook pro at say around rm5K....they hold good value....i wonder if u've already got os x running...and is it reasonably fast, as in runs natively?

yeah i think so its better that way, no point going through all the hassle again and if u opt for xps u might not have such a valid claim anymore because u have purchased it before if anything is not fine with the laptop...

macbook pro is good. I like the back lighted keyboard.. looks cool at night hehe... but i heard its a bit hard to msn in leopard cause the webcam driver doesnt really work with msn messenger for mac produced by microsoft...

though the is 3rd party application, but i think the colour wont be that nice..

don't know yet...but will be this few brands. fujitsu, toshiba and lenovo thinkpad

Guys,

Anybody got problem with palm rest heating up.
Any way to measure whether the heat is abnormal?
So far, I can feel the heat but not too sure whether it is normal or abnormal.

sure got heat one...if not, abnormal already. even fujitsu, sony, thinkpad also got heat but less...
don't expect dell quality better than those good quality notebook like the brand i mentioned...

Thanks XSean.
Erm....still have about 9 days to return it.

yeah seale, also...my latitude d410 which i am using - comes with a 3yr international warranty...the right-click button just died...the hinge is so loose...the screen is washed out....etc...i mean its a business class laptop..come on dell...of course they are sending me replacement parts...promised me a week ago...every morning, someone calls me and says i am coming to your house later....then only to call and say sorry the parts have not arrived...

anyway, i am clear on wht i want...there is a brand i should try to avoid for now... how bout u seale? did u get in touch with the person i refered u to?

gyver,

the palm rest will get hot...but should not be hot to the extend that you are not comfortable...btw, do you guys know how thin the palmrest cover is? its like 3-4 papers put together...its really thin...if it gets abnormally hot, get them to check your comp...mine was apparently caused by the heatsink failing....

yeah u can feel the heat a little its just slightly warm around 37 celsius or slightly higher at most on the palm rest...

Receiving my XPS tomorrow. Wanna ask you guys. Do you guys charge the battery for around 12 hours first before the first usage?

guys...wish me good luck for whine sound.....get the notebook just now

xSean,
how was it? got whine sound or not?

i got a bluetooth travel mouse as free gift
but the biggest problem is i need to install everytime when i wan to use
no matter shut down or hibernate or sleep
very hassling
is there any solution ?
as like save the bluetooth device or install automactifally..

LemonG,
I got Dell BT Mouse as well.
Just follow the instructions in the given manual. It should be work fine.

p/s you should add the device in bluetooth devices (in Control Panel) . good luck

good buy!
but I play wif my kazen mbp, pergh, hot wor at the palm rest.I mean very hot. he bought the model before the mbp with multi touch
nope. maybe a litttttttttttttle warm.. go get la cap ayam notebook cooler..only feel warm the bottom part

shit got that whine sound...even harddisk also got, tick tick every 2-3 seconds. my aunty one don't have....i want to ask refund lar

hey..

i bet with u the hard disk brand is seagate right? . U know what dell will tell u.. they say the hard disk is normal...and not defective... the same issue with me. I got 2 units with seagate brand.. both also have tick tick sound..

even do nothing with the pc also got tick tick sound. download stuff.. it will go like tick tick tick... every few seconds..
i did post this issue up before in the old thread...

toshiba launch their new line of laptop... already... so those refunding can opt to get those.. it looks not bad..

This post has been edited by seale_navy: Apr 29 2008, 05:14 PM

guys, how do i install the driver for the remote control???
do i need to have media direct???

Arrived 2.5 hours ago. Hohoho... Haven't power on though.

welcome to the world of ... hehehe
is it alpine white?

Nope. It's Tuxedo de Hitam... LOLz...

i called and want to refund...i very insist to get refund coz i don't want waste time to troubleshoot and replace here and there...try to convince me, bla bla bla
then tell me need rm80 for delivery charges and i said ok with it....

now surveying other brand notebook...

---

Added on April 29, 2008, 3:01 pmi don't know what brand, but it tick tick every 2-3 seconds. it not the harddisk reading sound coz the tick sound there when there are no blinking

damn fedup, just refund lar...i think i spend another rm500-1000 to buy better quality lar

seale_navy, i really don't know y u still can tahan with that kind of problem. Notebook is important to me coz it help me generate income and everyday i use almost it 10-12, for working, surfing, listen music and watching video.

This post has been edited by xSean: Apr 29 2008, 03:01 PM

Phoenix,
how was it?

your lappy got :
i. tick tick sound?
ii. whine sound?
iii. over heat palm rest?
iv. loose hinge?
v. ...

I have an interesting link to suggest your issue. It is the Seagate STIR technology:

http://forum.hddguru.com/general-forum-f3/...a1807f87a46d1d7

On the other hand, I hope it is not of this sound: http://wojtekgil.com/cl/hdd200sound.mp3

I use 200 GB Seagate Momentus 7200 RPM 7200.2 ST9200420ASG (with free-fall sensor) and I don't suffer this. I hope someone can list down their HDD model number as well.

This post has been edited by eclectice: Apr 29 2008, 04:44 PM

i'm using the seagate 160Gb Seagate Momentus 7200RPM, so far so good ! it seem 7200rpm hdd doesn't suffer from those tick tick sound..

btw, just got my mobo and palmrest replaced !

mobo - due to the headphone connector not working ( after replaced only found out it's the driver issue.... )

palmrest - due to minor scratches

overall i'm very very satisfied with my current M1330 and Dell's after service!

no whine issue and it's completely very silence system!
no warm at the palmrest area
no tick tick sound from hdd
no grainy screen
no BSOD ever encounter so far

my personal rating on XPS M1330: 9.5/10 !

This post has been edited by dopoD810: Apr 29 2008, 05:11 PM

haha what to do no money.. if not i would have opt for a better quality one hehe.. anyway my plan is sulk up with the xps 1330.. then after a couple of years use then buy a new one.. im not even working yet..

i did thought of getting a refund.. if i refund i dont knnow what t buy. i like smoething portable and not many notebook in the market like that are within my price range.. so thats why i stick with the xps hehe

seale, try the macbook...entry level is starting at 3.5K if i am not mistaken...will respond to ur pm later...

only those running on 5400rpm notebook got this problem?(tick tick sound) the ones with 7200rpm hdd no problem? list down the specs of your hdd then so we all know what is causing the problem. thanks.

yeah good seale navy.

btw, i start missing my xps lappy everytime i'm in the office ... working ...

---

Added on April 29, 2008, 8:26 pmguys,

btw, i really want to hear the so called "whine sound".anybody got sample?


This post has been edited by gyvermac: Apr 29 2008, 08:26 PM

Errr... I can't answer all your question yet as I haven't even power on my laptop. Hahaha... Haven't even charge it. Will let you know tomorrow when I power it on the first time.

ahhh come on phoenix.

what u r doing with the lappy since 10am today.?...
juz staring at the box? hehehe

yeah both of my seagate tick tick tick sound is a 160 GB with 5400 rpm

what r u guys talking about this whine tick tick sound? is it loud?
I dont hear anything.. only n if ONLY u stick ur ear to ur palmrest on the hdd, yes u will hear it spinning la

nways, dell is better than apple resellers in Malaysia. if u go US or outside, I opt buy a macbook/mbp.. but in Malaysia, apple reseller suxx bad time
they didnt even know what they are selling.(knowledge about their product)

its like a clicking sound of the hdd not scratching where it clicks when the webpage is loading.. watching youttube,.. using bit torret..and etc...

it clicks randomly.. but frequently....

yeah mac service here suck big time..

yeap. seagate 5400rpm got this tick tick sound. they replace my seagate with hitachi, and, i can feel a big difference with the previous one. It doesnt produce a signle tick sound when idle.
call dell and change it. that tick, tick, tick tick sound really annoying.

Not free.

yeah i think.. one day we shall all meet up.. gather out testimony and pursued an action of negligence misstatement action against dell. Definitely can win this case.. i am certain of this...

can we request for hitachi hdd upon ordering?

no u can actually.. i tried that before. because the factory will use whatever hdd stock that is available at that time, so we can ask dell to fix a certain brand for us...

just now i saw my colleagues's inspiron. previous version...alamak, got whine sound also...what happen to dell...

OK. Here's the answer to your questions.

1) Tick tock sound = What tick tock sound? My HDD is of Western Digital 250GB 5400 RPM. The only sound I hear is loading sound and also the DVD drive slot booting up at start.
2) Sounds pretty, at least for me.
3) Not very hot as I'm in air con room most of the time.
4) Hinge is good. No gap or what so ever built quality issue.

Guys,
desperately dying exhausting want to know the meaning of "whine sound"...
Please attached any sample. Thank guys!!

This post has been edited by xSean: Apr 30 2008, 03:36 PM

that's totally insane! my previous unit did whine but not as loud as yours....btw i'd gone thru 2 unit replacement and twice mobo replacement to get it perfected!

Thanks xSean.
what a whine sound!! sh&t!!! Dell must do something~~!!!!

o yeah , will the warranty void if i place a screen protector on my Dell notebook ??

WOW! Sounds like an aircraft ler.

hey everyone..
i got my xps few months ago..
there was one problem..
when i play music,then i press te eject button,the music will lag for 5seconds..
does any of u got that problem?

sorry izzat4487..u mean the music will lag for 5 seconds... don't u think system has to take a little bit time and understand your message to stop the music without pressing "stop" button...

yeah its very common.. all of us face the same issue. its a cant be solved issue actually..

yup, this cant be solved...i dont know why xps' are like this. last time i had my apple powerbook, i dont remember facing similar probs

did you use voltage stabalizer?

thats the whine sound i have previously. Dell change my mobo and even a new T7500 for me. after that, truely can name it as XPS. mail to them NOW.

---

Added on May 1, 2008, 12:35 amthats normal. if u dont want to lag, just create a shortcut to your desktop or DOCK, and right click and click eject everytime you want to eject your CD, these actually can stop the lag, and your wonderful music will not being distorted by it.

---

Added on May 1, 2008, 12:39 amya, previous version, even the m1210 also got the whine sound. terrible than above. not like jet sound, it is like rocket sound. that time dell even dont have any solution for it.

---

Added on May 1, 2008, 12:51 amyou cant do that. as for my research, the seagate model that dell offer us, actually is better than the hitachi ( more expensive ), but donno why it performs like that.
hehe. I think also depends on luck whether you get a good hdd or not, if dont, just ask for replacement, make sure the replacement is sealed in the plastic.
Cause that time dell technician came my place and replace my T7500. I ask him, isit refurnish one, he said as for his experience, most are refurnish one. then i asked him, how to make sure that my T7500 is not refurnish one. Then, he take a box, cut the tape, and show it to me that my cpu is SEAL properly, thats the prove.



Anyone try the 320GB hdd from Western Digital? never use that model before...

---

Added on May 1, 2008, 1:11 amThats good. western digital. then i will go for it then. cause 160GB, really tak cukup makan la. thanks for the info.
about the tick tick sound, it preduce periodically even though you just turn on ur pc and leave it there. that time, i have this problem + the cpu whine, really is a nightmare after spending 6k-- for it.
To make sure for that, see you hdd loading blue light, if your hdd doesnt have any jik jjik or click click or tick tick sound, the light is off (COMPLETELY off). if got, the loading light will keep blinking simultaneously with the hdd click click noise periodically.

phoenix, does the western D that you're using now free of those problem?

thats what i suffer previously. but now with hitachi, as said before, wonderful..

This post has been edited by MrLawKH: May 1 2008, 01:18 AM