hello every1
i've just got mine this afternoon
there are some scratches over my xps
first the screen, then the lower part of battery
and the speakerk, looks like 'bursting out', rough!

then i made complaint to the sales, even attached some live pics
they promised to replace a new set next week
within this waiting period i can use this laptop as i like
they don care even i break any part of the xps but just need to return the full set to them

do u think that the replacement set can be a refurbished 1?
i'm so worry bout the replacement set...
but they promised tat they'll replace until i satisfy
they'll place a new order, mean the replacement set includes everything

i'm still wondering what they're gong to do wif the xps i'm using now...
are they going to refurbish and sell as a new set to other???

any have this experience b4 come share wif me

mine also has sound like that
but soon i am getting my replacement set

i am trying to ask dell whether i can add graphic card for the replacement set or not
coz graphic in xps not nice
thought the addi graphic card is for gaming only

last month they send me another new set for replacement
but they haven't collect the previous set from me till now
btw they confirmed with me will be collecting tomorrow...
conclusion, i have 2 xps with me for 1 month
aha...