After about 4 months of working perfectly fine, it seems my M1330 has finally kicked the bucket! Up till yesterday, it was working fine, then suddenly, when I turned it on, it went to the 'Start in Safe Mode' or 'Start Windows normally' screen, because it says the system failed to shutdown succesfully, even though I did shut it down normally the night before that. So I chose to start normally, I'd login to Windows, then vertical and horizontal lines would appear on the screen..and then my whole screen would be filled with all these crazy lines and I couldn't see a thing! My lappy would then shut down by itself, as if it crashed. This would happen evey time I tried turning on the lappy, even in safe mode.

I tried calling Dell, but their call centre is closed already for the day. I then went to their website to email them a support request, but it says their email system is down! WTF Dell????

Is my problem the dreaded mobo problem or is it something else?

just had my mobo replaced by the dell support people. they sent me a refurbished unit with A08 bios..seems to be working fine so far..no more vertical/horizontal lines on the screen. also had my XPS sticker that was peeling off replaced, and also my bluetooth adaptor.

all in all, ok la. but i'm hoping this is the last time i'd have to call Dell Support. =)

Yup, the XPS lettering on the lid...mine was peeling off. the tech support guy who came over gave me a replacement sticker set. although only the 'X' was peeling off, i get to keep the 'P' and 'S' =)

yup, quite a few ppl are having the same prob on other forums. some even have their DELL logo on the lid peeling off!

MrLawKH, what do u mean by the mobo being PU or DU? I recently replaced my mobo under warranty, it was a refurbished unit, but I dunno if it's PU or DU.

Yup, I definitely agree. If I'm paying over RM6k for a laptop, I'd go for a top of the line HP or a SONY. I have to admit that I'm quite disappointed with Dell's quality assurance, although their after-sales service is excellent. Dell's quality is simply lacking.

Haiyo, I so takut la reading your lemon stories..makes me wish I had purchased an HP instead...

U got that right, MrLaw! Now how can I get Dell Premium Care when I have to shell out so much for fuel!!!???

what phone r u using? i'm having the same prob (kinda) with my wife Nokia 5610. can't send files from the hp to the M1330. even after Dell replaced my bluetooth device, still the same prob persists.

aiyah, like that ah doompro? Hmm, I've figured as much. Well, thanx for the info doompro

p.s: I should've went with an HP or Sony la like this.

in my case, if i use my SE K750, file transfer works both ways between my M1330 and the K750. BUT...if I use my Nokia 5610, files can only be transferred from the M1330 to the handphone, not vice versa. Weird shit.

RM1200 for 1 year? Aiyoyo. What if I want to get 3 yrs Dell Complete Cover now? How much will it cost?

This post has been edited by dani_irwan: Jun 26 2008, 09:21 PM

same here!

n20nine, would LOVE to be able to persuade those Dell people to give me a full refund...the question is, will I be able to get it??? My lappy is still about 6 months old.

Anyway, thx for the advice dude

Welcome to the 'XPS sticker tercabut' club buddy!

My 'X' tercabut also, but when the techy came to replace my mobo, he brought a spare sticker set as per my request. Haven't tercabut since.

Hehe, hiya kazasho.

and da3shou3, a lot of other ppl on other forums algo got their XPS stickers tercabut la. I'll link it here if I can find it again. Some of 'em even got it worse...their big DELL sticker also peeled off!

my lappy is acting up again. the screen will have some crazy lines on it and then the pc will reboot itself (again!!!)...arrghhh! guess it's time to call Dell again.

btw, how do i upgrade the bios? i'm using A11 currently, and i have downloaded the A12 given above...but can someone tell me how do i flash it? just run the .exe is it?

does anyone have the number for the Dell 24 hrs XPS priority hotline? I seemed to have lost it. Thanx!

tq djlah. called them already last nite at 3am. the guy on the line sounder very sleepy, heheh. anyway, he instructed me to uninstall the nvidia display driver as a temporary fix until the techie come to replace my mobo. so now my lappy's screen is in VGA no problems at all currently, so I strongly suspect the graphics card is the culprit.

but so far, the techie hasn't called yet. hmmm...

kazasho, we are in the same boat. I got my mobo replaced for the 2nd time last tuesday! the BIOS it came with was A08, and it was refurbished. arrrghh! I've flashed it to A12, so far so good. Oh God please, let this be the last time my M1330 kong...

hey, what software u guys use to check your CPU & GPU temperatures la? I've tried Everest, but it doesn't seem to work with Vista. SpeedFan also a bit weird when running on my XPS.

another thing, if my lappy is <1 year old, am i entitled to a refund?

and redtuna, normally when the tech comes to replace your mobo, there'll be a sticker there on the mobo plastic wrapping which has 'REFURBISHED' in big letters