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 Speedrent, Guarantee Deposit Scheme (ask opinion)

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TShungryJack
post Apr 11 2016, 07:03 PM, updated 10y ago

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Hi all, saw speedrent comes out with new scheme which is no security deposit require to pay by tenant..
currently I have a tenant have difficulties to pay rental deposit, hence would like to collect view points from owner and tenant how this benefit both parties.

https://speedrent.com/web/no-deposit-programme-faq/

Hope to gain view point from everyone here.
wheimeng
post Apr 12 2016, 11:17 AM

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Hi hungryJack,

I'm founder of Speedrent, thank you for your interest. I shall first explain the reason why we launched this scheme:

Younger generation and coming generations face difficulties in saving due to high cost of living; therefore, it is unbelievably hard for them to pay 2.5 - 3x of rental for deposit (security and utility).

We did not think it was fair to judge the younger generation as bad tenants, just because they can't afford to pay deposit? No, it's just tough life now and an unstoppable trend!

But at the same time, it is important for you as a property owner to take deposit as a way to protect yourself from non-payment.

Speedrent acknowledges the problem and wants to solve this big hurdle for deals to happen!

Speedrent Guarantee Scheme makes it easy for you to make deals with Gen X/Y:
1. Renter doesn't pay deposit at all, and move in.
2. Speedrent auto debits renter's credit card on time - every month.
3. Speedrent pays to your account on time - every month.
4. In the event the renter's credit card is declined, we will inform you of the issue, BUT will still pay you on time.
5. Speedrent will attempt to charge again within 5 days. If declined again, it's a big red flag and eviction process must start now. BUT we still pay you on time for the following 2 months.
(This is equivalent to 3 months deposit)

This is a summary to what we do, feel free to ask any question you may have - happy to address it for you. Hope you understand the rationale and the benefits of this scheme.

In the meantime, if you wish to speak with me, you can reach me at 0192679338.
max_cavalera
post Apr 12 2016, 11:22 AM

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QUOTE(wheimeng @ Apr 12 2016, 12:17 PM)
Hi hungryJack,

I'm founder of Speedrent, thank you for your interest. I shall first explain the reason why we launched this scheme:

Younger generation and coming generations face difficulties in saving due to high cost of living; therefore, it is unbelievably hard for them to pay 2.5 - 3x of rental for deposit (security and utility).

We did not think it was fair to judge the younger generation as bad tenants, just because they can't afford to pay deposit? No, it's just tough life now and an unstoppable trend!

But at the same time, it is important for you as a property owner to take deposit as a way to protect yourself from non-payment.

Speedrent acknowledges the problem and wants to solve this big hurdle for deals to happen!

Speedrent Guarantee Scheme makes it easy for you to make deals with Gen X/Y:
1. Renter doesn't pay deposit at all, and move in.
2. Speedrent auto debits renter's credit card on time - every month.
3. Speedrent pays to your account on time - every month.
4. In the event the renter's credit card is declined, we will inform you of the issue, BUT will still pay you on time.
5. Speedrent will attempt to charge again within 5 days. If declined again, it's a big red flag and eviction process must start now. BUT we still pay you on time for the following 2 months.
(This is equivalent to 3 months deposit)

This is a summary to what we do, feel free to ask any question you may have - happy to address it for you. Hope you understand the rationale and the benefits of this scheme.

In the meantime, if you wish to speak with me, you can reach me at 0192679338.
*
I must say this is a brilliant idea 😁

HELLO HELLO
post Apr 12 2016, 11:26 AM

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quite cool. i like
jonnie
post Apr 12 2016, 11:30 AM

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QUOTE(wheimeng @ Apr 12 2016, 11:17 AM)
Hi hungryJack,

I'm founder of Speedrent, thank you for your interest. I shall first explain the reason why we launched this scheme:

Younger generation and coming generations face difficulties in saving due to high cost of living; therefore, it is unbelievably hard for them to pay 2.5 - 3x of rental for deposit (security and utility).

We did not think it was fair to judge the younger generation as bad tenants, just because they can't afford to pay deposit? No, it's just tough life now and an unstoppable trend!

But at the same time, it is important for you as a property owner to take deposit as a way to protect yourself from non-payment.

Speedrent acknowledges the problem and wants to solve this big hurdle for deals to happen!

Speedrent Guarantee Scheme makes it easy for you to make deals with Gen X/Y:
1. Renter doesn't pay deposit at all, and move in.
2. Speedrent auto debits renter's credit card on time - every month.
3. Speedrent pays to your account on time - every month.
4. In the event the renter's credit card is declined, we will inform you of the issue, BUT will still pay you on time.
5. Speedrent will attempt to charge again within 5 days. If declined again, it's a big red flag and eviction process must start now. BUT we still pay you on time for the following 2 months.
(This is equivalent to 3 months deposit)

This is a summary to what we do, feel free to ask any question you may have - happy to address it for you. Hope you understand the rationale and the benefits of this scheme.

In the meantime, if you wish to speak with me, you can reach me at 0192679338.
*
few questions :

1. Who are the parties involve in the tenancy agreement. Will speedrent be one of the parties in the tenancy agreement?
2. On what grounds can speedrent evict a tenant ?
3. What if speedrent is unable to evict the tenant in 3 months time?
4. What about damages to the property after the eviction ? Can landlord claim for damages to the property from speedrent?

Thank you.
wheimeng
post Apr 12 2016, 11:54 AM

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QUOTE(jonnie @ Apr 12 2016, 11:30 AM)
few questions :

1. Who are the parties involve in the tenancy agreement. Will speedrent be one of the parties in the tenancy agreement?
2. On what grounds can speedrent evict a tenant ?
3. What if speedrent is unable to evict the tenant in 3 months time?
4. What about damages to the property after the eviction ? Can landlord claim for damages to the property from speedrent?

Thank you.
*
1. Yes, Speedrent is one of the parties.
2. We do not evict, but we terminate the agreement upon non-payment for 3 consecutive failure charge to the card in a month. We notify tenant every time card has been declined and would expect them to make sure card is chargeable again. This gives you super early 'warning' detection, and begin the eviction within 2 weeks instead of months.
3. We do not evict, we are a payment solution provider. We however would love to provide best practice for eviction.
4. In traditional deposit model, you take 3 months deposit. That's the most you can get in an event you have a bad tenant that break the agreement and at the same time damage your property. In our model, it's the same, we issue up to 3 months rental (which is equivalent to your cash deposit). It's the same.

Hope that explains smile.gif

This post has been edited by wheimeng: Apr 12 2016, 11:55 AM
kochin
post Apr 12 2016, 11:56 AM

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thumbs up wheimeng
JianNinety
post Apr 12 2016, 12:01 PM

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Hmm, if tenant cannot cough up 3 months deposit can still get credit card? Assuming gen X/Y is the target segment.
wheimeng
post Apr 12 2016, 12:17 PM

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QUOTE(JianNinety @ Apr 12 2016, 12:01 PM)
Hmm, if tenant cannot cough up 3 months deposit can still get credit card? Assuming gen X/Y is the target segment.
*
We built this with Gen X/Y in mind. But ever since we launched 4 weeks ago, the requests came from various groups because it also address the need of managing cash flow or conserving emergency savings.

If tenant's credit card has exceeded its credit limit, and unable to pay that down - it is the first indicator to a highly probable financial distress. With cash payment, it's hard to know anything.

Another benefit to this - totally seamless and automated solution. No more bank checking on rent payment or to call up to chase for rental.

This post has been edited by wheimeng: Apr 12 2016, 12:21 PM
JianNinety
post Apr 12 2016, 12:22 PM

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QUOTE(wheimeng @ Apr 12 2016, 12:17 PM)
We built this with Gen X/Y in mind. But ever since we launched 4 weeks ago, the requests came from various groups because it also address the need of managing cash flow or conserving emergency savings.

If tenant's credit card has exceeded its credit limit, and unable to pay that down - it is the first indicator to a highly probable financial distress. With cash payment, it's hard to know anything.

Another benefit to this - totally seamless and automated solution. No more bank checking on rent payment or to call up to chase for rental.
*
Seems like a well thought out business model. Wish you smooth sailing in the future. thumbup.gif thumbup.gif thumbup.gif
realcyma
post Apr 12 2016, 12:35 PM

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QUOTE(wheimeng @ Apr 12 2016, 11:17 AM)
Hi hungryJack,

I'm founder of Speedrent, thank you for your interest. I shall first explain the reason why we launched this scheme:

Younger generation and coming generations face difficulties in saving due to high cost of living; therefore, it is unbelievably hard for them to pay 2.5 - 3x of rental for deposit (security and utility).

We did not think it was fair to judge the younger generation as bad tenants, just because they can't afford to pay deposit? No, it's just tough life now and an unstoppable trend!

But at the same time, it is important for you as a property owner to take deposit as a way to protect yourself from non-payment.

Speedrent acknowledges the problem and wants to solve this big hurdle for deals to happen!

Speedrent Guarantee Scheme makes it easy for you to make deals with Gen X/Y:
1. Renter doesn't pay deposit at all, and move in.
2. Speedrent auto debits renter's credit card on time - every month.
3. Speedrent pays to your account on time - every month.
4. In the event the renter's credit card is declined, we will inform you of the issue, BUT will still pay you on time.
5. Speedrent will attempt to charge again within 5 days. If declined again, it's a big red flag and eviction process must start now. BUT we still pay you on time for the following 2 months.
(This is equivalent to 3 months deposit)

This is a summary to what we do, feel free to ask any question you may have - happy to address it for you. Hope you understand the rationale and the benefits of this scheme.

In the meantime, if you wish to speak with me, you can reach me at 0192679338.
*
good idea.

as a house owner, i want one more service, in case 2nd time overdue, start eviction process. can your company provide service to help? if yes, how much it charges?

wheimeng
post Apr 12 2016, 01:41 PM

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@JianNinety Thank you, and need lots of support to make this a success.

@realcyma We don't have such a service yet, but I'm sure we can help out on a case by case basis.
max_cavalera
post Apr 12 2016, 02:28 PM

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QUOTE(wheimeng @ Apr 12 2016, 01:17 PM)
We built this with Gen X/Y in mind. But ever since we launched 4 weeks ago, the requests came from various groups because it also address the need of managing cash flow or conserving emergency savings.

If tenant's credit card has exceeded its credit limit, and unable to pay that down - it is the first indicator to a highly probable financial distress. With cash payment, it's hard to know anything.

Another benefit to this - totally seamless and automated solution. No more bank checking on rent payment or to call up to chase for rental.
*
I think u simply nailed it for houseowners...

This can simply eliminate house owners receiving late rental payment totally 👍🏻👌🏻🤗

But i dint agree on the no deposit part. At least take 1 month deposit or something as assurance...tenants can simply stole/damage house , went mia and cancel their credit card...later owner say ur partly responsible as well
soitsuagain
post Apr 12 2016, 03:01 PM

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Question:
1. What if the damage to the property exceeds the deposit?
2. What will happen to the tenant that can't pay? Would he be blacklisted until he pays back the amount to you?
shadow_walker
post Apr 12 2016, 03:28 PM

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seems like a good idea. anyone have tried it?
wheimeng
post Apr 12 2016, 03:34 PM

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QUOTE(max_cavalera @ Apr 12 2016, 02:28 PM)
I think u simply nailed it for houseowners...

This can simply eliminate house owners receiving late rental payment totally 👍🏻👌🏻🤗

But i dint agree on the no deposit part. At least take 1 month deposit or something as assurance...tenants can simply stole/damage house , went mia and cancel their credit card...later owner say ur partly responsible as well
*
That's the goal, hopefully no more late payment anymore! You totally get it biggrin.gif

Thank you for your feedback, and we will discuss this internally.

As for cancel/mia credit card, the guarantee would kick in automatically.
OPT
post Apr 12 2016, 03:36 PM

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QUOTE(wheimeng @ Apr 12 2016, 03:34 PM)
That's the goal, hopefully no more late payment anymore! You totally get it biggrin.gif

Thank you for your feedback, and we will discuss this internally.

As for cancel/mia credit card, the guarantee would kick in automatically.
*
Cool cool2.gif

How much is the charges ya?
wheimeng
post Apr 12 2016, 03:37 PM

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QUOTE(soitsuagain @ Apr 12 2016, 03:01 PM)
Question:
1. What if the damage to the property exceeds the deposit?
2. What will happen to the tenant that can't pay? Would he be blacklisted until he pays back the amount to you?
*
1. When you collect 3 months cash deposit, what can you do? You can't claim more from the tenant anyway. I guess we can just call it unfortunate for now because sh*t does happen. But more importantly, let's focus on getting bad tenants evicted ASAP and lease your property out again.
2. We intend to have an open database (in roadmap) so that anyone can tap into it and be protected. smile.gif
wheimeng
post Apr 12 2016, 03:38 PM

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QUOTE(OPT @ Apr 12 2016, 03:36 PM)
Cool  cool2.gif

How much is the charges ya?
*
It's FOC for landlord for a foreseeable future. smile.gif

Tenant pays 10% extra to cover credit card processing fee etc...
OPT
post Apr 12 2016, 03:39 PM

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QUOTE(wheimeng @ Apr 12 2016, 03:38 PM)
It's FOC for landlord for a foreseeable future. smile.gif

Tenant pays 10% extra to cover credit card processing fee etc...
*
thumbsup.gif

So means extra paid by tenant? Would tenant be agreeable? blush.gif

This post has been edited by OPT: Apr 12 2016, 03:40 PM
samkps
post Apr 12 2016, 03:43 PM

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1.) How much Speedrent charge for this service?

2.) If the credit card of the tenant cannot be charged, how Speedrent guarantee the owner will get the payment for 3 consecutive months? Speedrent as the guarantor?

3.) How long speedrent is up and what's the capital paid-up of the company?

This post has been edited by samkps: Apr 12 2016, 03:44 PM
wheimeng
post Apr 12 2016, 03:45 PM

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QUOTE(OPT @ Apr 12 2016, 03:39 PM)
thumbsup.gif

So means extra paid by tenant? Would tenant be agreeable?  blush.gif
*
Suppose you want to rent a house, RM2000/mo.

You can either pay RM8000 (2+1 deposit and 1st month rent) OR RM2200/mo.

They can choose, totally up to tenant financial preference.

wheimeng
post Apr 12 2016, 03:48 PM

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QUOTE(samkps @ Apr 12 2016, 03:43 PM)
1.) How much Speedrent charge for this service?

2.) If the credit card of the tenant cannot be charged, how Speedrent guarantee the owner will get the payment for 3 consecutive months? Speedrent as the guarantor?

3.) How long speedrent is up and what's the capital paid-up of the company?
*
1. FOC for landlord, 10% for tenant.
2. We hate to call ourselves as guarantor, but yes.
3. We have been in market since June 2015. I've personally pump in RM500k into the company.

Some background:

http://property.sinchew.com.my/node/3387
http://www.bloombergtv.my/video/australia-...radar-says-ceo/

mingyew
post Apr 12 2016, 03:56 PM

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how to start / use this services?
wheimeng
post Apr 12 2016, 04:00 PM

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You can download our app at http://get.speedrent.com.

max_cavalera
post Apr 12 2016, 04:11 PM

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QUOTE(wheimeng @ Apr 12 2016, 04:38 PM)
It's FOC for landlord for a foreseeable future. smile.gif

Tenant pays 10% extra to cover credit card processing fee etc...
*
Lol thats simply too awesome for houseowner 😄

Can i buy share in ur company? Then we launch it to public listed....i can already envisioned wheres the cashflow flushing in this company at the same time benefit houseowner! 😁😄👍🏻
cybertechmkteo
post Apr 12 2016, 04:15 PM

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thanks for all the explanation and sounds good for owner, but for tenant will they fork out additional 10% just to fork out the processing fee?

so far do u have any successful tenancy that you've already done?

btw, what about the half price for the 1st month rental? mind to explain a bit?

thx.


natman
post Apr 12 2016, 04:20 PM

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QUOTE(wheimeng @ Apr 12 2016, 03:48 PM)
1. FOC for landlord, 10% for tenant.
2. We hate to call ourselves as guarantor, but yes.
3. We have been in market since June 2015. I've personally pump in RM500k into the company.

Some background:

http://property.sinchew.com.my/node/3387
http://www.bloombergtv.my/video/australia-...radar-says-ceo/
*
Wow sounds great, so u can guarantor for 3 months max ?
JianNinety
post Apr 12 2016, 04:23 PM

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QUOTE(cybertechmkteo @ Apr 12 2016, 04:15 PM)
thanks for all the explanation and sounds good for owner, but for tenant will they fork out additional 10% just to fork out the processing fee?

so far do u have any successful tenancy that you've already done?

btw, what about the half price for the 1st month rental? mind to explain a bit?

thx.
*
1. Tenants can't pay 3 months deposit.
2. Tenants pay 10% extra rental.
3. Tenants reduced savings because pay extra rental.
4. Reduced savings, tenants can't pay 3 months deposit.

Hmm, seems like a vicious cycle in the making. Kesian all the tenants. This arrangement like only benefit owners and Speedrent.

This post has been edited by JianNinety: Apr 12 2016, 04:23 PM
samkps
post Apr 12 2016, 04:26 PM

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My personal opinion on this system:


For landlord:

Advantage:
- It may make your unit easier for rental due to "easy entry cost" because potential tenant pay less initial cost for renting your unit

Risk/disadvantge:
- Instead of getting one lumpsum of deposits (2+1) at the start of tenancy, you only will get it at the end of tenancy, on monthly installment basis.

Example: Rent is RM 2k/month. Landlord instead can collect a big lumpsum RM 6k (2+1 month deposit) at the starting of tenancy, now need to wait till the end of tenancy only can collect the RM2k at last 3 months.

- If the guarantor (speedrent in this context) not being able to pay you the deposit at the end of tenancy due to some unforseen circumstance, then GG. Although it is unlikely, but landlord to bear this risk.



For Tenant:

Advantage:
- Easy entry to rent a house, no need to have high initial commitment to rent a house.

Example: Rent is RM 2k/month. Instead need to pay all the initial deposit cost RM 6k, now just need to pay RM 2.2k then already can rent the house.


Disadvantage/Risk:
- Tenant need to pay 10% extra for this service. I am not sure this 10% is for first month or for additional consecutive months. It just like someone borrow you cash to pay the deposit and charge you 10% of it.

- This system is leveraging the future credit card repayment capability of the tenant. If tenant already committed to the rental due to low entry package but not able to service it in the upcoming period, then GG.



maraippo
post Apr 12 2016, 04:26 PM

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nice. good solution. its a great solution for all house owner.

but still, having deposit kinda one of the filter to see if tenant is stable financially.

if they cant manage to have deposit then most likely they will be a bad paymaster.

anyhow, all the best with your service. imo is a very good service.
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post Apr 12 2016, 04:26 PM

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QUOTE(JianNinety @ Apr 12 2016, 04:23 PM)
1. Tenants can't pay 3 months deposit.
2. Tenants pay 10% extra rental.
3. Tenants reduced savings because pay extra rental.
4. Reduced savings, tenants can't pay 3 months deposit.

Hmm, seems like a vicious cycle in the making. Kesian all the tenants. This arrangement like only benefit owners and Speedrent.
*
maybe when you are an property owner who wanted to rent out your house... you will be looking for things like this as well?
natman
post Apr 12 2016, 04:28 PM

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QUOTE(JianNinety @ Apr 12 2016, 04:23 PM)
1. Tenants can't pay 3 months deposit.
2. Tenants pay 10% extra rental.
3. Tenants reduced savings because pay extra rental.
4. Reduced savings, tenants can't pay 3 months deposit.

Hmm, seems like a vicious cycle in the making. Kesian all the tenants. This arrangement like only benefit owners and Speedrent.
*
What u say if tenants stay 1 mth with 50% off and no deposit but paying extra 10% for service ?

there is no agreement and nothing so tenant may move out from 1 unit to another unit or place ?
psyduck89
post Apr 12 2016, 04:29 PM

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brilliant..

Is speedrent only apply to commercial lot?

or residential unit too?
natman
post Apr 12 2016, 04:31 PM

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QUOTE(samkps @ Apr 12 2016, 04:26 PM)
My personal opinion on this system:
For landlord:

Advantage:
- It may make your unit easier for rental due to "easy entry cost" because potential tenant pay less initial cost for renting your unit
 
Risk/disadvantge:
- Instead of getting one lumpsum of deposits (2+1) at the start of tenancy, you only will get it at the end of tenancy, on monthly installment basis.

Example: Rent is RM 2k/month. Landlord instead can collect a big lumpsum RM 6k (2+1 month deposit) at the starting of tenancy, now need to wait till the end of tenancy only can collect the RM2k at last 3 months.   

- If the guarantor (speedrent in this context) not being able to pay you the deposit at the end of tenancy due to some unforseen circumstance, then GG. Although it is unlikely, but landlord to bear this risk.       
For Tenant:

Advantage:
- Easy entry to rent a house, no need to have high initial commitment to rent a house. 

Example: Rent is RM 2k/month. Instead need to pay all the initial deposit cost RM 6k, now just need to pay RM 2.2k then already can rent the house.
Disadvantage/Risk:
- Tenant need to pay 10% extra for this service. I am not sure this 10% is for first month or for additional consecutive months. It just like someone borrow you cash to pay the deposit and charge you 10% of it. 

- This system is leveraging the future credit card repayment capability of the tenant. If tenant already committed to the rental due to low entry package but not able to service it in the upcoming period, then GG.
*
I think landlord also have risk, say if the tenant just rent for 1 month with 50%off without deposit but paying extra 10% for service charge

samkps
post Apr 12 2016, 04:34 PM

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QUOTE(natman @ Apr 12 2016, 04:31 PM)
I think landlord also have risk, say if the tenant just rent for 1 month with 50%off without deposit but paying extra 10% for service charge
*
I suppose the guarantor (speedrent) in this context shall pay the landlord the deposit in three months time, even they fail to charge the tenant credit card, no?

This post has been edited by samkps: Apr 12 2016, 04:36 PM
natman
post Apr 12 2016, 04:37 PM

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QUOTE(samkps @ Apr 12 2016, 04:34 PM)
I suppose the guarantor (speedrent) in this context shall pay the landlord the deposit in three months time, no?
*
like that die lo
samkps
post Apr 12 2016, 04:40 PM

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QUOTE(natman @ Apr 12 2016, 04:37 PM)
like that die lo
*
Erm, no die lah, if speedrent still can pay you. But all this hassle can be mitigated if the deposits are collected upfront.
natman
post Apr 12 2016, 04:42 PM

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QUOTE(samkps @ Apr 12 2016, 04:40 PM)
Erm, no die lah, if speedrent still can pay you. But all this hassle can be mitigated if the deposits are collected upfront.
*
"IF" worst is tenants move house plus move out the fittings as well, like acond and furniture wah jialat lo.
samkps
post Apr 12 2016, 04:49 PM

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QUOTE(natman @ Apr 12 2016, 04:42 PM)
"IF" worst is tenants move house plus move out the fittings as well, like acond and furniture wah jialat lo.
*
Lol... I think the question here is simple, regardless how nasty the tenants, landlord will only get the 2+1 months deposits, either you collect it directly from the tenant upfront or from the guarantor speedrent.


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post Apr 12 2016, 04:57 PM

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QUOTE(natman @ Apr 12 2016, 04:42 PM)
"IF" worst is tenants move house plus move out the fittings as well, like acond and furniture wah jialat lo.
*
like that u take deposit 6 months oso cannot do anything liaoo...criminal case edi..report police kowtim edi cry.gif cry.gif cry.gif
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post Apr 12 2016, 05:00 PM

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I face a problem before,

tenant always a good payee on time,
then suddenly got a month, until more then 15th still not pay,
I call to tenant and he said oversea and pay when come back on the end of the month,
then end up run already,

the most dulan is his TNB and syabas bill cost more 1K++ which almost 1 month rental

hope this apps will help
shadow_walker
post Apr 12 2016, 05:12 PM

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QUOTE(jinsailoo @ Apr 12 2016, 05:00 PM)
I face a problem before,

tenant always a good payee on time,
then suddenly got a month, until more then 15th still not pay,
I call to tenant and he said oversea and pay when come back on the end of the month,
then end up run already,

the most dulan is his TNB and syabas bill cost more 1K++ which almost 1 month rental

hope this apps will help
*
dunt have deposit ka bro? 2 month rental + 1/2 deposit. tenant wouldnt dare run. or sumthing like this that tie up to their credit card.

btw if they didnt pay can report to CTOS anot? hmm.gif hmm.gif brows.gif brows.gif
JianNinety
post Apr 12 2016, 05:12 PM

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QUOTE(aaron1717 @ Apr 12 2016, 04:26 PM)
maybe when you are an property owner who wanted to rent out your house... you will be looking for things like this as well?
*
I am just looking out for the tenants also ma.

QUOTE(natman @ Apr 12 2016, 04:28 PM)
What u say if tenants stay 1 mth with 50% off and no deposit but paying extra 10% for service ?

there is no agreement and nothing so tenant may move out from 1 unit to another unit or place ?
*
1 month 50% discount then 11 months +10% so its still 60% increase assuming tenancy agreement is 12 months.

No agreement stopping tenant from moving out? Tenancy agreement?
natman
post Apr 12 2016, 05:16 PM

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QUOTE(shadow_walker @ Apr 12 2016, 04:57 PM)
like that u take deposit 6 months oso cannot do anything liaoo...criminal case edi..report police kowtim edi cry.gif  cry.gif  cry.gif
*
lol malaysian mindset mah... u see what is not rosak at road side one
natman
post Apr 12 2016, 05:18 PM

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QUOTE(JianNinety @ Apr 12 2016, 05:12 PM)
I am just looking out for the tenants also ma.
1 month 50% discount then 11 months +10% so its still 60% increase assuming tenancy agreement is 12 months.

No agreement stopping tenant from moving out? Tenancy agreement?
*
the problem is no agreement or if there is one ?
jonnie
post Apr 12 2016, 05:18 PM

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nothing against this app, but i would avoid tenants that cannot afford to pay the deposit.
JianNinety
post Apr 12 2016, 05:19 PM

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QUOTE(natman @ Apr 12 2016, 05:18 PM)
the problem is no agreement or if there is one ?
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Read back post 5. Got tenancy agreement.
samkps
post Apr 12 2016, 05:19 PM

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QUOTE(JianNinety @ Apr 12 2016, 05:12 PM)
I am just looking out for the tenants also ma.
1 month 50% discount then 11 months +10% so its still 60% increase assuming tenancy agreement is 12 months.

No agreement stopping tenant from moving out? Tenancy agreement?
*
A big loophole..

Let say market rental RM 2k, I rent the first month, pay RM1k rental, then move out the second month, can? Need to pay fine? I cancel the credit card, can you sue me? Court case because the rental of RM 1K?

Tenancy agreement can tie someone from moving out? sweat.gif sweat.gif

This post has been edited by samkps: Apr 12 2016, 05:21 PM
JianNinety
post Apr 12 2016, 05:25 PM

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QUOTE(samkps @ Apr 12 2016, 05:19 PM)
A big loophole..

Let say market rental RM 2k, I rent the first month, pay RM1k rental, then move out the second month, can? Need to pay fine? I cancel the credit card, can you sue me? Court case because the rental of RM 1K?

Tenancy agreement can tie someone from moving out?  sweat.gif  sweat.gif
*
Sorry cannot tie someone from moving out. My error.
Kira90
post Apr 12 2016, 05:29 PM

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So minimum requirement: Must rent out unit through Speedrent? Tenancy agreement is included inside?
sasaug
post Apr 12 2016, 05:31 PM

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Before I start, disclaimer I'm working for Speedrent, but I always been the negative/abuse guy in the company, finding loophole to exploit most of the time tongue.gif This will be my own fair share of opinion.

First, bad tenants are expected in some way or the other and we try our best to address this. This is bound to happen, so the 3 months guarantee is similar to you receiving your 2+1 deposit. We tackle this issue by volume, if we get let say 50 houses, and 2-3 bad cases, we still able to absorb(staying in green) while you as the landlord couldn't do so.

Second, it's a trade off, pay 10% extra or pay 2+1. I'm 24 and I'm able to pay for my deposit but some people prefer to have extra cash on hand to do business/for any emergency uses while paying an extra 10% fees for this flexibility. It depends on how you value your "stucked" cash. A 1.5k unit means you will have 4.5k stuck to your landlord and as a previous tenant myself, sometimes getting back the deposit from certain landlord isn't a pleasant experience.

Low entry cost is the key point here which means you might deal with more problems as per said. There is a credit card upfront, which means you will need to pass your credit score check upfront, so that saves us a hassle, as the bank already do the job for us.

Early proper warning is another key point to take note here. Some tenants can make up excuse like I'm overseas etc, but you can't lie when your credit card can't be swiped. But then, people like you and me, will say they can say it's issue with bank etc. Remember the 3 months guarantee? Speedrent will transfer you your monthly rent(1st day of the month) regardless if tenant already pay or not, so the stress is actually on Speedrent to get back the cash. Think about it, you don't care anyhow also, you still guaranteed 3 months on-time rent.

It's actually more stress on us to get this to work out and trust me, I been throwing a lot of loopholes/negative feedback for months before we finally come out with this. It's a risky business for us, not much on landlord/tenant side.

What's the worse abuse I can think of? To steal everything then cancel off their card(which already in red, so they need to clear before they can cancel it anyway). Then we turn 1 big round, come back to all the original problem you would face when you renting out your place normally with 2+1 deposit. If they don't cancel it, we still able to charge the card for extra damages they had done, so there is an extra way to get more from your tenant now, instead of just 2+1.

I see a few tenancy agreement questions so I try address it here. We have our own digital signing platform(http://startsign.speedrent.com/), its a normal tenancy agreement with extra clause on no deposit scheme. This is of course by the law, legit, all drafted by our lawyer.


As a point from business, you need to look at this, not as a conventional business way, it's more towards startup style, where we trial and error and pay for our losses as a fees for the experience and continue refining our service to meet the market demands. We probably looking at like 5-10% bad cases which led to the negative view on having bad tenants. Just to tackle this issue, the whole industry decide to implement such regulation, but indirectly it makes house harder to rent out, tenants not able to even rent place even tho they can get the cash flow to finance the monthly rental. We understand it's a huge change to how the industry works, which is why it probably going to be a rough ride and will take a lot of effort just to get this thing to work. It's a very sleepy industry isn't it, very old school way of doing stuff, so time to breathe some fresh air?

This post has been edited by sasaug: Apr 12 2016, 05:48 PM
HELLO HELLO
post Apr 12 2016, 06:05 PM

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ada macam full list of blacklisted tenant info macam airbnb tenant rating?
so owner and speedrent can ban kao them.
samkps
post Apr 12 2016, 06:11 PM

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QUOTE(sasaug @ Apr 12 2016, 05:31 PM)
Before I start, disclaimer I'm working for Speedrent, but I always been the negative/abuse guy in the company, finding loophole to exploit most of the time tongue.gif This will be my own fair share of opinion.

First, bad tenants are expected in some way or the other and we try our best to address this. This is bound to happen, so the 3 months guarantee is similar to you receiving your 2+1 deposit. We tackle this issue by volume, if we get let say 50 houses, and 2-3 bad cases, we still able to absorb(staying in green) while you as the landlord couldn't do so.

Second, it's a trade off, pay 10% extra or pay 2+1. I'm 24 and I'm able to pay for my deposit but some people prefer to have extra cash on hand to do business/for any emergency uses while paying an extra 10% fees for this flexibility. It depends on how you value your "stucked" cash. A 1.5k unit means you will have 4.5k stuck to your landlord and as a previous tenant myself, sometimes getting back the deposit from certain landlord isn't a pleasant experience.

Low entry cost is the key point here which means you might deal with more problems as per said. There is a credit card upfront, which means you will need to pass your credit score check upfront, so that saves us a hassle, as the bank already do the job for us.

Early proper warning is another key point to take note here. Some tenants can make up excuse like I'm overseas etc, but you can't lie when your credit card can't be swiped. But then, people like you and me, will say they can say it's issue with bank etc. Remember the 3 months guarantee? Speedrent will transfer you your monthly rent(1st day of the month) regardless if tenant already pay or not, so the stress is actually on Speedrent to get back the cash. Think about it, you don't care anyhow also, you still guaranteed 3 months on-time rent.

It's actually more stress on us to get this to work out and trust me, I been throwing a lot of loopholes/negative feedback for months before we finally come out with this. It's a risky business for us, not much on landlord/tenant side.

What's the worse abuse I can think of? To steal everything then cancel off their card(which already in red, so they need to clear before they can cancel it anyway). Then we turn 1 big round, come back to all the original problem you would face when you renting out your place normally with 2+1 deposit. If they don't cancel it, we still able to charge the card for extra damages they had done, so there is an extra way to get more from your tenant now, instead of just 2+1.

I see a few tenancy agreement questions so I try address it here. We have our own digital signing platform(http://startsign.speedrent.com/), its a normal tenancy agreement with extra clause on no deposit scheme. This is of course by the law, legit, all drafted by our lawyer.
As a point from business, you need to look at this, not as a conventional business way, it's more towards startup style, where we trial and error and pay for our losses as a fees for the experience and continue refining our service to meet the market demands. We probably looking at like 5-10% bad cases which led to the negative view on having bad tenants. Just to tackle this issue, the whole industry decide to implement such regulation, but indirectly it makes house harder to rent out, tenants not able to even rent place even tho they can get the cash flow to finance the monthly rental. We understand it's a huge change to how the industry works, which is why it probably going to be a rough ride and will take a lot of effort just to get this thing to work. It's a very sleepy industry isn't it, very old school way of doing stuff, so time to breathe some fresh air?
*

.

What's the advantage of speedrent for tenant compare to using the cash advance function in the credit card?

This post has been edited by samkps: Apr 12 2016, 07:04 PM
natman
post Apr 12 2016, 06:14 PM

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QUOTE(sasaug @ Apr 12 2016, 05:31 PM)
Before I start, disclaimer I'm working for Speedrent, but I always been the negative/abuse guy in the company, finding loophole to exploit most of the time tongue.gif This will be my own fair share of opinion.

First, bad tenants are expected in some way or the other and we try our best to address this. This is bound to happen, so the 3 months guarantee is similar to you receiving your 2+1 deposit. We tackle this issue by volume, if we get let say 50 houses, and 2-3 bad cases, we still able to absorb(staying in green) while you as the landlord couldn't do so.

Second, it's a trade off, pay 10% extra or pay 2+1. I'm 24 and I'm able to pay for my deposit but some people prefer to have extra cash on hand to do business/for any emergency uses while paying an extra 10% fees for this flexibility. It depends on how you value your "stucked" cash. A 1.5k unit means you will have 4.5k stuck to your landlord and as a previous tenant myself, sometimes getting back the deposit from certain landlord isn't a pleasant experience.

Low entry cost is the key point here which means you might deal with more problems as per said. There is a credit card upfront, which means you will need to pass your credit score check upfront, so that saves us a hassle, as the bank already do the job for us.

Early proper warning is another key point to take note here. Some tenants can make up excuse like I'm overseas etc, but you can't lie when your credit card can't be swiped. But then, people like you and me, will say they can say it's issue with bank etc. Remember the 3 months guarantee? Speedrent will transfer you your monthly rent(1st day of the month) regardless if tenant already pay or not, so the stress is actually on Speedrent to get back the cash. Think about it, you don't care anyhow also, you still guaranteed 3 months on-time rent.

It's actually more stress on us to get this to work out and trust me, I been throwing a lot of loopholes/negative feedback for months before we finally come out with this. It's a risky business for us, not much on landlord/tenant side.

What's the worse abuse I can think of? To steal everything then cancel off their card(which already in red, so they need to clear before they can cancel it anyway). Then we turn 1 big round, come back to all the original problem you would face when you renting out your place normally with 2+1 deposit. If they don't cancel it, we still able to charge the card for extra damages they had done, so there is an extra way to get more from your tenant now, instead of just 2+1.

I see a few tenancy agreement questions so I try address it here. We have our own digital signing platform(http://startsign.speedrent.com/), its a normal tenancy agreement with extra clause on no deposit scheme. This is of course by the law, legit, all drafted by our lawyer.
As a point from business, you need to look at this, not as a conventional business way, it's more towards startup style, where we trial and error and pay for our losses as a fees for the experience and continue refining our service to meet the market demands. We probably looking at like 5-10% bad cases which led to the negative view on having bad tenants. Just to tackle this issue, the whole industry decide to implement such regulation, but indirectly it makes house harder to rent out, tenants not able to even rent place even tho they can get the cash flow to finance the monthly rental. We understand it's a huge change to how the industry works, which is why it probably going to be a rough ride and will take a lot of effort just to get this thing to work. It's a very sleepy industry isn't it, very old school way of doing stuff, so time to breathe some fresh air?
*
Hello,

Ok what if the tenant rent frist month and pay 50% next mth they move out ? Owner would have more hassle to handle this kind of situation. If tenant paid upfront, normally they will stay till finish the 2 month deposit and check that the utilities is fully setttled before returning the 1 month deposit. At least owner has 3 months in hand
satrianeo-x
post Apr 12 2016, 06:51 PM

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I pressume they are betting that only a certain percentage will cause issues like run away etc. And they have taken that into consideration, calculated risk and went ahead anyway. In any case when bad cases happen too frequently, contingency plan needs to come into play when it reaches a certain level. Airbnb may have such issues too. Good luck speed rent.
samkps
post Apr 12 2016, 08:11 PM

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QUOTE(satrianeo-x @ Apr 12 2016, 06:51 PM)
I pressume they are betting that only a certain percentage will cause issues like run away etc. And they have taken that into consideration, calculated risk and went ahead anyway. In any case when bad cases happen too frequently, contingency plan needs to come into play when it reaches a certain level. Airbnb may have such issues too. Good luck speed rent.
*
Actually the business model is very simple:

1.) Speedrent convince the landlord to trust them by not imposing the upfront deposit on renting the property. In return, Speedrent will provide service to ensure the landlord to get the rental on time. If it is good tenant, then everybody happy. If in case of bad tenant, Speedrent will compensate the landlord with maximum 3 months rental. In terms of monetery, landlord does not earn anything extra by not having the upfront deposit. Landlord is only getting the service that rental will be bank in on time without the need to chase / follow up with the tenant.

2.) Speedrent will then engage with possible tenants that not willing/afford to pay the upfront deposits to rent the house, by tie up their credit card with the rental. As a result these tenants no afford/willing to pay the upfront deposits, they are being charged by Speedrent at 10% extra on the rental. This 10% rent is the operating gross profit of Speedrent for providing the service.

This post has been edited by samkps: Apr 12 2016, 08:22 PM
satrianeo-x
post Apr 12 2016, 08:25 PM

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QUOTE(samkps @ Apr 12 2016, 08:11 PM)
Actually the business model is very simple:

1.) Speedrent convince the landlord to trust them by not imposing the upfront deposit on renting the property. In return, Speedrent will provide service to ensure the landlord to get the rental on time. If it is good tenant, then everybody happy. If in case of bad tenant, Speedrent will compensate the landlord with maximum 3 months rental. In terms of monetery, landlord does not earn anything extra by not having the upfront deposit. Landlord is only getting the service that rental will be bank in on time without the need to chase / follow up with the tenant.     

2.) Speedrent will then engage with possible tenants that not willing/afford to pay the upfront deposits to rent the house, by tie up their credit card with the rental. As a result these tenants no afford/willing to pay the upfront deposits, they are being charged by Speedrent at 10% extra on the rental. This 10% rent is the operating gross profit of Speedrent for providing the service.
*
Ah I see. That's quite a bit ain't it at 60% per annum.
On the other hand, I would rather not rent to someone who can't fork out the deposits.


hakamika
post Apr 12 2016, 08:27 PM

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Hmm...property agents susah cari makan in future loh...
satrianeo-x
post Apr 12 2016, 08:33 PM

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QUOTE(hakamika @ Apr 12 2016, 08:27 PM)
Hmm...property agents susah cari makan in future loh...
*
we still need agents. So as to save time and hassle. am sure there are good ones.
samkps
post Apr 12 2016, 08:40 PM

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QUOTE(satrianeo-x @ Apr 12 2016, 08:25 PM)
Ah I see. That's quite a bit ain't it at 60% per annum.
On the other hand, I would rather not rent to someone who can't fork out the deposits.
*
10% is according to the owner as in Post #22 and Post #23
wheimeng
post Apr 12 2016, 09:04 PM

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Thanks for all the feedback, I try to respond to every query possible because this helps us to strengthen our business case.

@max_cavalera – we are raising money now ☺

@cybertechmkteo – we are very transparent. We launched 3-4 weeks ago, and on a very low profile manner. So far we closed a few deals. On ½ month rent – by using Speedrent, landlord and tenant deal direct without hiring agent. The 1-month commission is saved. We encourage landlord to incentivize tenant to rent direct. From tenant POV, rent through agent or direct? I think it’s an easy choice.

@natman – yes, it’s 3 months, just like your cash deposit buffer period. There is tenancy agreement. And if they move out in a month, our guarantee kicks in. there is no charges to owner.

@jianninety – it’s a trend that younger generation prefer lifestyle. Just because they pay less 10% does not necessary equate to 10% savings in bank, but I don’t deny your logic. We are currently thinking of NCD sort of discount, if good payment record, following years will get reduced rates. The vision is to build a safe, transparent and automated rental platform where everyone be a good actor.

@samkps – you rightly pointed – regardless how nasty tenant, whether you get cash or speedrent scheme, your risk exposure is the same. And we are raising $ from investors to make sure we have great credibility. Speedrent pays on time regardless if we successfully charge credit card or not. I personally put in RM500k into it to get this running, so hopefully it’s sufficient. We will have ways to deal with defaults later on.

@maraippo @satrianeo-x – I’m not sure if you have kids, but I suspect my kids will have problem saving money because it’s just hard to save now. But do I think my kids would be bad tenants? I don’t think so. It’s just an unstoppable trend. I do know many people voice the same opinion and I respect that. Point taken.

@psyduck89 – just residential only.

@shadow_walker – why not? ☺

@kira90 well, even if it’s not through speedrent, we still can do it somewhat.

@hello hello - wink.gif


natman
post Apr 12 2016, 09:54 PM

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QUOTE(wheimeng @ Apr 12 2016, 09:04 PM)
Thanks for all the feedback, I try to respond to every query possible because this helps us to strengthen our business case.

@max_cavalera – we are raising money now ☺

@cybertechmkteo – we are very transparent. We launched 3-4 weeks ago, and on a very low profile manner. So far we closed a few deals. On ½ month rent – by using Speedrent, landlord and tenant deal direct without hiring agent. The 1-month commission is saved. We encourage landlord to incentivize tenant to rent direct. From tenant POV, rent through agent or direct? I think it’s an easy choice.

@natman – yes, it’s 3 months, just like your cash deposit buffer period.  There is tenancy agreement. And if they move out in a month, our guarantee kicks in. there is no charges to owner.

@jianninety – it’s a trend that younger generation prefer lifestyle. Just because they pay less 10% does not necessary equate to 10% savings in bank, but I don’t deny your logic. We are currently thinking of NCD sort of discount, if good payment record, following years will get reduced rates. The vision is to build a safe, transparent and automated rental platform where everyone be a good actor.

@samkps – you rightly pointed – regardless how nasty tenant, whether you get cash or speedrent scheme, your risk exposure is the same. And we are raising $ from investors to make sure we have great credibility. Speedrent pays on time regardless if we successfully charge credit card or not. I personally put in RM500k into it to get this running, so hopefully it’s sufficient. We will have ways to deal with defaults later on.

@maraippo @satrianeo-x – I’m not sure if you have kids, but I suspect my kids will have problem saving money because it’s just hard to save now. But do I think my kids would be bad tenants? I don’t think so. It’s just an unstoppable trend. I do know many people voice the same opinion and I respect that. Point taken. 

@psyduck89 – just residential only.

@shadow_walker – why not? ☺


thumbup.gif  thumbup.gif  thumbup.gif  good one i hope you a great success ahead
@kira90 well, even if it’s not through speedrent, we still can do it somewhat.

@hello hello - wink.gif
*
ycs
post Apr 12 2016, 09:55 PM

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at which point can a landlord evict or consider the tenant as defaulted during your few failed times to swipe their CC?

is their any physical verification checks by your staff of the tenant?
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post Apr 12 2016, 09:58 PM

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Do we get to choose what kinda tenant we rent to?


This post has been edited by mthc: Apr 12 2016, 09:59 PM
max_cavalera
post Apr 12 2016, 10:11 PM

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QUOTE(wheimeng @ Apr 12 2016, 10:04 PM)
Thanks for all the feedback, I try to respond to every query possible because this helps us to strengthen our business case.

@max_cavalera – we are raising money now ☺

@cybertechmkteo – we are very transparent. We launched 3-4 weeks ago, and on a very low profile manner. So far we closed a few deals. On ½ month rent – by using Speedrent, landlord and tenant deal direct without hiring agent. The 1-month commission is saved. We encourage landlord to incentivize tenant to rent direct. From tenant POV, rent through agent or direct? I think it’s an easy choice.

@natman – yes, it’s 3 months, just like your cash deposit buffer period.  There is tenancy agreement. And if they move out in a month, our guarantee kicks in. there is no charges to owner.

@jianninety – it’s a trend that younger generation prefer lifestyle. Just because they pay less 10% does not necessary equate to 10% savings in bank, but I don’t deny your logic. We are currently thinking of NCD sort of discount, if good payment record, following years will get reduced rates. The vision is to build a safe, transparent and automated rental platform where everyone be a good actor.

@samkps – you rightly pointed – regardless how nasty tenant, whether you get cash or speedrent scheme, your risk exposure is the same. And we are raising $ from investors to make sure we have great credibility. Speedrent pays on time regardless if we successfully charge credit card or not. I personally put in RM500k into it to get this running, so hopefully it’s sufficient. We will have ways to deal with defaults later on.

@maraippo @satrianeo-x – I’m not sure if you have kids, but I suspect my kids will have problem saving money because it’s just hard to save now. But do I think my kids would be bad tenants? I don’t think so. It’s just an unstoppable trend. I do know many people voice the same opinion and I respect that. Point taken. 

@psyduck89 – just residential only.

@shadow_walker – why not? ☺

@kira90 well, even if it’s not through speedrent, we still can do it somewhat.

@hello hello - wink.gif
*
Ok bro seeing ur explanation and 1 of ur worker explaination honestly its a good and sustainable business module...pls proceed and make a bang out of it....

I know theres thousands if not millions of landlord/houseowner out there that always face this late rent problem and with ur autodebit feature on time obviously can eliminate our fears 👍🏻😊
max_cavalera
post Apr 12 2016, 10:13 PM

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Lol now i think i even willing to find my own tenant that ask him register thriugh speedrent lol...

I thiught of the same idea back then but u guys are the winner as the 1st to do it
Takuro82
post Apr 12 2016, 10:23 PM

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Currently speedrent only cover area around Klang Valley?
Where is the area of app user cover?
To success you need a lot of user to improve your rate of success. And also help to landlord to have better chance to rent out their property
wheimeng
post Apr 12 2016, 11:18 PM

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@ycs – 3 consecutives failure = termination, and can start to evict. We don’t perform verification at the moment; everything is between landlord and tenant. We are try to keep as a payment platform.

@mthc – yes, we play a role of payment processing only. The actual is still between you and tenant.

@max_cavalera – thanks for your support, and we need more!!! biggrin.gif

@takuro82 – yup, that’s why we need to get more support, and raise $$ to fuel the growth. We are mainly focusing in Klang Valley at the moment.

Check out our launch video last year: https://www.youtube.com/watch?v=4uKO0AQRuyQ

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post Apr 12 2016, 11:30 PM

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It is a brilliant idea. At time, I had a potential tenant from Speedrent, she was not able to pay the 2.5 months deposit, but didn't materialized as the tenant could not afford to pay the 2.5 months in one go. If this scheme launched earlier i would be able to close the deal.


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post Apr 12 2016, 11:36 PM

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Speedrent ll know whether biz model works in months to come. As many have many cc nowadays , to stop one is easy. But to tenant and landlord now...surely it is good news.

This post has been edited by propertybbb: Apr 12 2016, 11:37 PM
wheimeng
post Apr 12 2016, 11:40 PM

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QUOTE(cheahcw2003 @ Apr 12 2016, 11:30 PM)
It is a brilliant idea. At time, I had a potential tenant from Speedrent, she was not able to pay the 2.5 months deposit, but didn't materialized as the tenant could not afford to pay the 2.5 months in one go. If this scheme launched earlier i would be able to close the deal.
*
In your opinion, would she make a good tenant? Did you think she was financially 'bad'?

Just want to see what you thought about unable to pay deposit.
max_cavalera
post Apr 12 2016, 11:41 PM

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QUOTE(wheimeng @ Apr 13 2016, 12:18 AM)
@ycs – 3 consecutives failure = termination, and can start to evict.  We don’t perform verification at the moment; everything is between landlord and tenant. We are try to keep as a payment platform.

@mthc – yes, we play a role of payment processing only. The actual is still between you and tenant.

@max_cavalera – thanks for your support, and we need more!!! biggrin.gif

@takuro82 – yup, that’s why we need to get more support, and raise $$ to fuel the growth. We are mainly focusing in Klang Valley at the moment.

Check out our launch video last year: https://www.youtube.com/watch?v=4uKO0AQRuyQ
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Oh yeah u know why i support ur idea? Coz last time i was con got fella wanna rent from me say he works as exec bla bla bla...then turns out hes an odd job worker....cook i think...then after 2 month mia no more pay rent...naand run away stealing mah washingg machine and other tenant shoes...

So if upfront you guys request credit card autodebit u indirectly screen the tenant 1st...cc minimum income oso at least 2k-2.5-3k....and its not easy to approve cc banks only approve if ur decent working guy with credible proven salary...

I dunwan get cheated again by tenant saying hes an exec and turnout another jobless bum/failed guy and go steal mah house stuff again 😁👌🏻
propertybbb
post Apr 12 2016, 11:43 PM

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QUOTE(max_cavalera @ Apr 13 2016, 12:41 AM)
Oh yeah u know why i support ur idea? Coz last time i was con got fella wanna rent from me say he works as exec bla bla bla...then turns out hes an odd job worker....cook i think...then after 2 month mia no more pay rent...naand run away stealing mah washingg machine and other tenant shoes...

So if upfront you guys request credit card autodebit u indirectly screen the tenant 1st...cc minimum income oso at least 2k-2.5-3k....and its not easy to approve cc banks only approve if ur decent working guy with credible proven salary...

I dunwan get cheated again by tenant saying hes an exec and turnout another jobless bum/failed guy and go steal mah house stuff again 😁👌🏻
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Risk transfer. smile.gif yet no need to pay premium like insurance. The another side pay the insurance premium for u.

This post has been edited by propertybbb: Apr 12 2016, 11:43 PM
MrHunter
post Apr 13 2016, 12:06 AM

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QUOTE(wheimeng @ Apr 13 2016, 12:40 AM)
In your opinion, would she make a good tenant? Did you think she was financially 'bad'?

Just want to see what you thought about unable to pay deposit.
*
Having the depo does reflect the financial strength for sure. You may ask banker on those who can pay higher upfront payment for car loan compare to lower group. Statistic doesn't lie. But your side has leveraged on credit card auto debit which mitigated yoir risk in certain extend. Tenant ll borrow more via cc for sure going forward. With rental also can pay via credit card, it ll make the gen Y cc debt to go higher, definitely. They may not terminate the card until really everything gone wrong as they may still want to pay rent via credit card as source to enjoy life and to have roof on top their heads. Your estimation of 5 to 10pc of bad apples could be a bit of optimistic. Being involved in behaviour credit scoring works, and if I set the income n age group right (guess your customer segment), 10 to 20pc ll be a more realistic. 10pc fees charge cannot even cover your more 1.5months when default happens in his last two months not to say if happen in early month. Well, not to be worried, the expected loss equal to PD x EAD x LGD. PD part you cannot do anything as you don't do filtering for ppls who take up this scheme, but you can think more to mitigate your risk on EAD and LGD part. Smart fella like you guys surely can resolve it. Simply asking for two cc accounts instead of one will easily help on your LGD part. Good luck. No matter what, it is fantastic idea! Speedrent rock!

This post has been edited by MrHunter: Apr 13 2016, 01:01 AM
cheahcw2003
post Apr 13 2016, 12:07 AM

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QUOTE(wheimeng @ Apr 12 2016, 11:40 PM)
In your opinion, would she make a good tenant? Did you think she was financially 'bad'?

Just want to see what you thought about unable to pay deposit.
*
I am not sure if she is a good tenant? It is a 50:50 ball game.
The best thing is she can pay the rent that I requested, which was around RM2500 pm.

My unit ended up tenanted for RM1900pm, the tenant negotiated down with the 1 year advance rental payment.
So these 2 are the extreme cases. Landlord either take the risk with higher rent or lower rent with minimal risk.
icemanfx
post Apr 13 2016, 05:38 AM

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This business model attract low credit rating tenants, landlord has no incentive to evict defaulter until after 3rd month rent is paid, will last until cash for guarantee payment to landlord is burned out.

If this payment platform fold, landlord will leave without any protection.

This post has been edited by icemanfx: Apr 13 2016, 08:34 AM
ManutdGiggs
post Apr 13 2016, 06:46 AM

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QUOTE(icemanfx @ Apr 13 2016, 05:38 AM)
This business model attract low credit rating tenants, landlord has no incentive to evict defaulter until after 3rd month rent is paid, could last as long as reserve is available to pay landlord.

If this payment platform fold, landlord will leave without any protection.
*
U r no longer property owner so join sked. U r high credit rating Tenant who pays the 4k maintenance fee for owner.
kochin
post Apr 13 2016, 08:24 AM

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i think you guys missed the point.

speedrent is essentially a platform or medium for landlord/tenant.

this zero downpayment scheme is an added feature or option which tenant/landlord can choose. it's not mandatory.

it's always good to have more options in the market. it's up to the people to choose.

wheimeng, might need your help in the future. got some ideas to bounce. kekeke.
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post Apr 13 2016, 08:31 AM

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i like the idea hmm.gif but i must say speedrent as the guarantor in case of no deposits, sounds dangerous to both speedrent and the landlord? sorry to ask but speedrent really can swallow the losses if many tenants abuse the feature?
icemanfx
post Apr 13 2016, 08:37 AM

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QUOTE(HarpArtist @ Apr 13 2016, 08:31 AM)
i like the idea hmm.gif but i must say speedrent as the guarantor in case of no deposits, sounds dangerous to both speedrent and the landlord? sorry to ask but speedrent really can swallow the losses if many tenants abuse the feature?
*
Soon, there will be virtual tenancy to skim the guarantee payment.

This post has been edited by icemanfx: Apr 13 2016, 10:10 AM
hakamika
post Apr 13 2016, 08:43 AM

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I'm not property agent, but i can see that speedrent has really cut out the middleman like property agent, i think speedrent should come out a platform that agent can also benefit from it so to create a win win to landlord-tenant-agent...
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post Apr 13 2016, 08:51 AM

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I think the success of this will depend on the number of tenants who are willing to use this platform, as landlord will go where the tenants are. So from tenant's perspective, what are the benefits for using this platform?
Tenants are actually paying 10% extra just so they can avoid the deposit upfront (correct me if I'm wrong), so for those who can afford the deposit, I don't see any benefits for using this platform. Even if I were to put the deposit saved in a fixed deposit, the interest generated will be far lower than the extra 10% I have to pay every month.
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post Apr 13 2016, 08:57 AM

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QUOTE(Fortezan @ Apr 13 2016, 08:51 AM)
I think the success of this will depend on the number of tenants who are willing to use this platform, as landlord will go where the tenants are. So from tenant's perspective, what are the benefits for using this platform?
Tenants are actually paying 10% extra just so they can avoid the deposit upfront (correct me if I'm wrong), so for those who can afford the deposit, I don't see any benefits for using this platform. Even if I were to put the deposit saved in a fixed deposit, the interest generated will be far lower than the extra 10% I have to pay every month.
*
i thought so too but then maybe we underestimate the number of young people short of ready cash
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post Apr 13 2016, 09:10 AM

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QUOTE(hakamika @ Apr 13 2016, 08:43 AM)
I'm not property agent, but i can see that speedrent has really cut out the middleman like property agent, i think speedrent should come out a platform that agent can also benefit from it so to create a win win to landlord-tenant-agent...
*
agents can advert in speedrent and still pocket one month commission from landlord?

QUOTE(Fortezan @ Apr 13 2016, 08:51 AM)
I think the success of this will depend on the number of tenants who are willing to use this platform, as landlord will go where the tenants are. So from tenant's perspective, what are the benefits for using this platform?
Tenants are actually paying 10% extra just so they can avoid the deposit upfront (correct me if I'm wrong), so for those who can afford the deposit, I don't see any benefits for using this platform. Even if I were to put the deposit saved in a fixed deposit, the interest generated will be far lower than the extra 10% I have to pay every month.
*
touch and go also practise 10% top up for car parks. a lot of people still uses it.
godlikexioo
post Apr 13 2016, 09:15 AM

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QUOTE(hakamika @ Apr 13 2016, 08:43 AM)
I'm not property agent, but i can see that speedrent has really cut out the middleman like property agent, i think speedrent should come out a platform that agent can also benefit from it so to create a win win to landlord-tenant-agent...
*
Speedrent tconcept is bypass and save the agent fee to benefit tenant and owner both side.
I will said property agent company also can provide the same service to tenant and owner, don see the necessary to include property agent in this idea.

I like this idea and coming i will try this services.
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post Apr 13 2016, 09:18 AM

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QUOTE(HarpArtist @ Apr 13 2016, 08:57 AM)
i thought so too but then maybe we underestimate the number of young people short of ready cash
*
Even if this is true, there are other medium out there for you to borrow small sum of cash (Ex: Bank Personal Loan...) to pay rent deposit, which I think has much lower interest than the 10% extra you have to pay every month. And if you can own a credit card, I don't think there's any problem for you to get Bank Personal Loan approved.

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post Apr 13 2016, 09:19 AM

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any different with ibilik if bypass agent?
samkps
post Apr 13 2016, 09:23 AM

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QUOTE(Fortezan @ Apr 13 2016, 08:51 AM)
I think the success of this will depend on the number of tenants who are willing to use this platform, as landlord will go where the tenants are. So from tenant's perspective, what are the benefits for using this platform?
Tenants are actually paying 10% extra just so they can avoid the deposit upfront (correct me if I'm wrong), so for those who can afford the deposit, I don't see any benefits for using this platform. Even if I were to put the deposit saved in a fixed deposit, the interest generated will be far lower than the extra 10% I have to pay every month.
*
Actually this is a platform for rental. Tenant most likely can still proceed to pay the deposit in full if they willing and afford to do so.

Speedrent just provide another alternative for those not afford/willing to do so, but yet want to rent a house, by leveraging their credit card repayment capability.

For landlord, one will trade off the bulk upfront deposit collection with a rental receive on time service.

For tenant, one will trade off the bulk upfront deposit payment with 10% rental surcharge.

Willing landlord, willing tenant, no absolute gain for either party.

This post has been edited by samkps: Apr 13 2016, 09:24 AM
HELLO HELLO
post Apr 13 2016, 09:27 AM

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And they have other free services for tenant.. From phone line to Astro. Furniture moving.. Etc. they gain commission from the service providers. Owner also happy no need worry especially dealing with expat.

This post has been edited by HELLO HELLO: Apr 13 2016, 09:29 AM
hakamika
post Apr 13 2016, 09:34 AM

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QUOTE(godlikexioo @ Apr 13 2016, 09:15 AM)
Speedrent tconcept is bypass and save the agent fee to benefit tenant and owner both side.
I will said property agent company also can provide the same service to tenant and owner, don see the necessary to include property agent in this idea.

I like this idea and coming i will try this services.
*
If speedrent concept is try to eliminate or exclude agents to be part of the system, it will eventually not growing but ended up just surviving or to be ceased.

I can't see that rental price is fixed like selling items in alibaba or taobao. It is still need a negotiation that agent needed to be third party to provide the services to connect the parties.

At this stage, speedrent chance to succeed, i guess is 20/80
samkps
post Apr 13 2016, 09:37 AM

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QUOTE(hakamika @ Apr 13 2016, 09:34 AM)
If speedrent concept is try to eliminate or exclude agents to be part of the system, it will eventually not growing but ended up just surviving or to be ceased.

I can't see that rental price is fixed like selling items in alibaba or taobao. It is still need a negotiation that agent needed to be third party to provide the services to connect the parties. 

At this stage, speedrent chance to succeed, i guess is 20/80
*
I presume the platform provide avenue for landlord and tenant to have direct communication and negotiation? hmm.gif

This post has been edited by samkps: Apr 13 2016, 09:39 AM
hakamika
post Apr 13 2016, 09:42 AM

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QUOTE(samkps @ Apr 13 2016, 09:37 AM)
I presume the platform provide avenue for landlord and tenant to have direct communication and of course negotiation?  hmm.gif
*
Save half month rental but to get landlord himself to do the filtering & negotiation and also the preparation of tenancy agreement? personally would rather give agent to do it if rental price is not high..
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post Apr 13 2016, 09:46 AM

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If rental is RM1000, with speed rent is gonna be RM1100, wondering need to pay GST or not... else RM1160, that's a lot of money for genx/y/z assuming there are already poor to cough up 3k deposit. If the place is rented for 2 years, it is extra payment of RM2400
samkps
post Apr 13 2016, 09:47 AM

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QUOTE(hakamika @ Apr 13 2016, 09:42 AM)
Save half month rental but to get landlord himself to do the filtering & negotiation and also the preparation of tenancy agreement? personally would rather give agent to do it if rental price is not high..
*
I presume Speedrent shall provide the tenancy agreement service as well. But it is true enough, some landlords may not have time to deal with all this but some don't mind to have direct communication with the potential tenant. Speedrent provide an alternative choice for the latter group I suppose.
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post Apr 13 2016, 09:58 AM

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I have advertised my condo in speedrent some months ago, the response is quite lukewarm.
godlikexioo
post Apr 13 2016, 09:59 AM

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QUOTE(samkps @ Apr 13 2016, 09:47 AM)
I presume Speedrent shall provide the tenancy agreement service as well.  But it is true enough, some landlords may not have time to deal with all this but some don't mind to have direct communication with the potential tenant. Speedrent provide an alternative choice for the latter group I suppose.
*
Yes speedrent do provide tenancy agreement service and it only cost RM19.90
i just visited their web page. "Create, Sign Agreement, Pay Stamp Duty With Speedsign For Only RM19.90!"
Speed Rent tenancy agreement

This post has been edited by godlikexioo: Apr 13 2016, 09:59 AM
satrianeo-x
post Apr 13 2016, 10:06 AM

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Even if I am an agent, I would use this app to cater to my clients, when it adds in more features and services. With multiple properties to handle this becomes very helpful. Next you could launch a concierge service for VVIP users who needs the service as they may not be physically around to take care of their properties; cleaning, re-deco to rent easier etc.
samkps
post Apr 13 2016, 10:13 AM

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QUOTE(stevenkkt @ Apr 13 2016, 09:58 AM)
I have advertised my condo in speedrent some months ago, the response is quite lukewarm.
*
Mind to share further?
hakamika
post Apr 13 2016, 10:18 AM

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QUOTE(stevenkkt @ Apr 13 2016, 09:58 AM)
I have advertised my condo in speedrent some months ago, the response is quite lukewarm.
*
Speedrent is too fast in cutting out agents from the initial development...
for tenants to look thru their database, no much choices.. so it will be less inquiry to the landlords.
Speedrent really need to fork out a lot of development budgets in promoting their platforms to all the landlord..but i doubt with iproperty, mudah, ibilik etcs. are they able to compete..because rental price is not really a "fixed" price products, and with the additional 10% charges, will tenants happy to pay for the charges?
yusiang
post Apr 13 2016, 10:33 AM

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I think the guaranteed deposit scheme is a good idea but maybe only effective for niche market(i.e. expat who dont mind to pay 10% extra) and malaysian market would be too small, the mainstream market is hard to absorb this. Anyway perhaps speedrent will come out with more features? Nevertheless the deposit scheme got their ball rolling, at least some of us are discussing about it on LYN.
cheahcw2003
post Apr 13 2016, 10:37 AM

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QUOTE(hakamika @ Apr 13 2016, 09:42 AM)
Save half month rental but to get landlord himself to do the filtering & negotiation and also the preparation of tenancy agreement? personally would rather give agent to do it if rental price is not high..
*
You can employ both methods.

I use both agents and speedrent, Whoever can get me the tenant first will close the deal. Especially in this difficult time, you need more channels to solicit tenants.

You are right about the filtering. I have come across African contacted me via Speedrent, his intention is more on money laundering rather than my properties. A few questions ask can easily filter out these fake tenants.

Some people still prefer to deal with agent, as got personal service, personal touch, no need to prepare tenancy agreement and go to stamp the tenancy agreement by yourself.
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post Apr 13 2016, 10:42 AM

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QUOTE(kochin @ Apr 13 2016, 09:10 AM)
agents can advert in speedrent and still pocket one month commission from landlord?
touch and go also practise 10% top up for car parks. a lot of people still uses it.
*
only owners can advertise, agents cannot.

If you advertise more than 2 properties at a time, you will get a call from Speedrent, as they may suspect you are the agents.
Similarly, if any prospect tenant sends in any enquiries for properties in the different areas, say Semenyih, Klang, Rawang at one time, then it is suspicious...Speedrent will also filter them out.

I think Speedrent is doing the good jobs in filtering.
samkps
post Apr 13 2016, 10:45 AM

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QUOTE(cheahcw2003 @ Apr 13 2016, 10:42 AM)
only owners can advertise, agents cannot.

If you advertise more than 2 properties at a time, you will get a call from Speedrent, as they may suspect you are the agents.
Similarly, if any prospect tenant sends in any enquiries for properties in the different areas, say Semenyih, Klang, Rawang at one time, then it is suspicious...Speedrent will also filter them out.

I think Speedrent is doing the good jobs in filtering.
*
How speedrent filter multiple fake/dupe owner accounts? hmm.gif
samkps
post Apr 13 2016, 10:45 AM

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QUOTE(cheahcw2003 @ Apr 13 2016, 10:42 AM)
only owners can advertise, agents cannot.

If you advertise more than 2 properties at a time, you will get a call from Speedrent, as they may suspect you are the agents.
Similarly, if any prospect tenant sends in any enquiries for properties in the different areas, say Semenyih, Klang, Rawang at one time, then it is suspicious...Speedrent will also filter them out.

I think Speedrent is doing the good jobs in filtering.
*
How speedrent filter multiple fake/dupe owner accounts? hmm.gif
cheahcw2003
post Apr 13 2016, 10:51 AM

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QUOTE(samkps @ Apr 13 2016, 10:45 AM)
How speedrent filter multiple fake/dupe owner accounts?  hmm.gif
*
one registrant one handphone number.
if one handphone number sending to multiple landlords in different areas, speedrent can detect it. I guess.
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post Apr 13 2016, 11:14 AM

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QUOTE(yusiang @ Apr 13 2016, 10:33 AM)
I think the guaranteed deposit scheme is a good idea but maybe only effective for niche market(i.e. expat who dont mind to pay 10% extra) and malaysian market would be too small, the mainstream market is hard to absorb this. Anyway perhaps speedrent will come out with more features? Nevertheless the deposit scheme got their ball rolling, at least some of us are discussing about it on LYN.
*
I was told :-

I) only for Malaysian renters

2) only for rental 3k a month and below.

I have also tried speedrent for a few months but don't really get quality enquiries..
mainly tenants asking for lowball rental ..

Am not really convinced that not asking for deposit is the way to go for now..well let speedrent do a trial run
of sorts and see how it goes..time will tell
cybertechmkteo
post Apr 13 2016, 11:20 AM

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im not sure whether can this method below implemented by speedrent to minimize or probably eliminate the risk of having tenant "run road" by

charging the tenant whole year or 2 year rental fee and offer 0% IPP/EPP payment for 12 months of 24 months depending on their tenancy agreement.

by doing this, the tenant will have no chance to cancel their credit card as the limit has already block the card for this fix duration until they settle the payment

can this be done?
hakamika
post Apr 13 2016, 11:22 AM

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QUOTE(nookie188 @ Apr 13 2016, 11:14 AM)
I was told :-

I) only for Malaysian renters

2) only for rental 3k a month and below.

I have also tried speedrent for a few months but don't really get quality enquiries..
mainly tenants asking for lowball rental ..

Am not really convinced that not asking for deposit is the way to go for now..well let speedrent do a trial run
of sorts and see how it goes..time will tell
*
I noticed that landlord tends to put high rental price in speedrent, and tenants asking for lower rental in return. This is where agent play a role to balance up and close deal for both side.
godlikexioo
post Apr 13 2016, 11:29 AM

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QUOTE(cybertechmkteo @ Apr 13 2016, 11:20 AM)
im not sure whether can this method below implemented by speedrent to minimize or probably eliminate the risk of having tenant "run road" by

charging the tenant whole year or 2 year rental fee and offer 0% IPP/EPP payment for 12 months of 24 months depending on their tenancy agreement.

by doing this, the tenant will have no chance to cancel their credit card as the limit has already block the card for this fix duration until they settle the payment

can this be done?
*
don think it can work.
if said rental 2k/ month for 1 year. it will be 24k for one transaction. 2 year will be 48k.
How many tenant will have credit limit more than 25k-50k hmm.gif
hakamika
post Apr 13 2016, 11:34 AM

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QUOTE(cybertechmkteo @ Apr 13 2016, 11:20 AM)
im not sure whether can this method below implemented by speedrent to minimize or probably eliminate the risk of having tenant "run road" by

charging the tenant whole year or 2 year rental fee and offer 0% IPP/EPP payment for 12 months of 24 months depending on their tenancy agreement.

by doing this, the tenant will have no chance to cancel their credit card as the limit has already block the card for this fix duration until they settle the payment

can this be done?
*
I as tenant would definitely not going for this deal. what benefit i get? lower rental price down by 20%-30%?
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in my condo, there is a agent provide a service to the owner charge about 3% of the rental to help owner to collect rental.
if the agent did not receive rental at 5th, he will ask the management to bar and stop the water of that unit.

for me, it is ok for me with this service with 3% rental charge. may be speedrent can come up something similar.
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QUOTE(hakamika @ Apr 13 2016, 12:34 PM)
I as tenant would definitely not going for this deal. what benefit i get? lower rental price down by 20%-30%?
*
in exchange of not having pay 2 months depo and 1 month utility.
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post Apr 13 2016, 11:38 AM

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QUOTE(hakamika @ Apr 13 2016, 11:22 AM)
I noticed that landlord tends to put high rental price in speedrent, and tenants asking for lower rental in return. This is where agent play a role to balance up and close deal for both side.
*
Speedrent makes it compulsory to offer 50% discount on the first-month rental.
So it will lower down the monthly average rental. Speedrent creates a platform for negotiation. Ppl can fix appointment and meet up for negotiation.

For partially or fully furnished unit, landlord prefers and ready to negotiate after showing the unit to the prospect tenants. Tenants must show their interest in the units first before nego.
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post Apr 13 2016, 11:43 AM

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This platform will be popular among West African tenants, they could avoid higher than market rate rental asked by most landlord.

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post Apr 13 2016, 11:49 AM

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QUOTE(icemanfx @ Apr 13 2016, 11:43 AM)
This platform will be popular among West African tenants, they could avoid higher than market rate rental asked by most landlord.
*
foreigners usually have to pay higher rental
cheahcw2003
post Apr 13 2016, 11:49 AM

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QUOTE(nookie188 @ Apr 13 2016, 11:14 AM)

I have also tried speedrent for a few months but don't really get quality enquiries..
mainly tenants asking for lowball rental ..

Am not really convinced that not asking for deposit is the way to go for now..well let speedrent do a trial run
of sorts and see how it goes..time will tell
*
That one I agree. Not many quality enquiries from speedrent.
I have one funny request from Speedrent's prospect. The prospect asked me my unit's facing direction as she believes in Fengshui. She can only accept the unit facing North East and 35 degrees more to East, which is not easy to find for condo. If we go thru the agents, they can help to filter out such enquiries.

Having said that, some agents also not doing their job such as the following situation.

(1) You advertise your ff unit for RM2500, the tenant budget is only RM2000. But agent still brings the tenant in, by hoping the tenant can increase the budget to RM2500. But the tenant insists in RM2000 budget, so it is still a no deal, and waste of time.

(2) Tenant view property in February, but only want to move in in the month of June. I call the tenant "wan kat" as no landlord will leave the property empty for 4 months in order to rent to the tenant. So the agent is not doing his job filtering the tenant, and wasting the landlord's time to open the door.



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post Apr 13 2016, 11:53 AM

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QUOTE(icemanfx @ Apr 13 2016, 08:37 AM)
Soon, there will be virtual tenancy to skim the guarantee payment.
*
quite possible, landlord and tenant pakat, generate cashflow

this only invites higher risk tenants to find a way to game the system, either the landlord or speedrent or both will lose
hakamika
post Apr 13 2016, 11:57 AM

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QUOTE(cheahcw2003 @ Apr 13 2016, 11:49 AM)
That one I agree. Not many quality enquiries from speedrent.
I have one funny request from Speedrent's prospect. The prospect asked me my unit's facing direction as she believes in Fengshui. She can only accept the unit facing North East and 35 degrees more to East, which is not easy to find for condo. If we go thru the agents, they can help to filter out such enquiries.

Having said that, some agents also not doing their job such as the following situation.

(1) You advertise your ff unit for RM2500, the tenant budget is only RM2000. But agent still brings the tenant in, by hoping the tenant can increase the budget to RM2500. But the tenant insists in RM2000 budget, so it is still a no deal, and waste of time.

(2) Tenant view property in February, but only want to move in in the month of June. I call the tenant "wan kat" as no landlord will leave the property empty for 4 months in order to rent to the tenant. So the agent is not doing his job filtering the tenant, and wasting the landlord's time to open the door.
*
can i know that in speedrent, the potential tenant can contact landlord thru chatting or email?
godlikexioo
post Apr 13 2016, 11:59 AM

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QUOTE(icemanfx @ Apr 13 2016, 11:43 AM)
This platform will be popular among West African tenants, they could avoid higher than market rate rental asked by most landlord.
*
Wat the difference, my experience agent still keep intro African tenant even i told them in early i only wan local tenant. Agent just hantam only and wanna close the deal.
shadow_walker
post Apr 13 2016, 12:06 PM

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my experience using speedrent..mostly tenant tries to lowball the rental...i advertise for rm2.2k per month

got enquiries wanna rent for 1.2k (wtf?) and 1.8k(okaylor)

then my agent secured a tenant for 2 years contract for rm2k per month..win liao lor

dunno about others but my agent delivered liao..haha
cheahcw2003
post Apr 13 2016, 12:07 PM

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QUOTE(hakamika @ Apr 13 2016, 11:57 AM)
can i know that in speedrent, the potential tenant can contact landlord thru chatting or email?
*
yes can chat, but the chat room response very slow due to obvious reasons.
so i prefer to chat in whatapps
hakamika
post Apr 13 2016, 12:30 PM

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QUOTE(cheahcw2003 @ Apr 13 2016, 12:07 PM)
yes can chat, but the chat room response very slow due to obvious reasons.
so i prefer to chat in whatapps
*
I see. by the way, without the Guarantee Deposit Scheme that 10% charged by speedrent, what do they earn in normal deposit placement for renting between landlord & tenants? do they charge any fees?
Asali
post Apr 13 2016, 01:07 PM

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QUOTE(shadow_walker @ Apr 13 2016, 12:06 PM)
my experience using speedrent..mostly tenant tries to lowball the rental...i advertise for rm2.2k per month

got enquiries wanna rent for 1.2k (wtf?) and 1.8k(okaylor)

then my agent secured a tenant for 2 years contract for rm2k per month..win liao lor

dunno about others but my agent delivered liao..haha
*
Anyone with speedrent installed should be able to ask for lowest rental!

Is speedrent complement to property agent or competitive to property agent or killing property agent?






Asali
post Apr 13 2016, 01:15 PM

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I would want to ask the Speedrent founder what is your intention here? e.g to get more valuable feedback or to be discovered what you not really know about rental market?




sasaug
post Apr 13 2016, 01:50 PM

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QUOTE(samkps @ Apr 13 2016, 09:23 AM)
Actually this is a platform for rental. Tenant most likely can still proceed to pay the deposit in full if they willing and afford to do so.

Speedrent just provide another alternative for those not afford/willing to do so, but yet want to rent a house, by leveraging their credit card repayment capability.

For landlord, one will trade off the bulk upfront deposit collection with a rental receive on time service.

For tenant, one will trade off the bulk upfront deposit payment with 10% rental surcharge.

Willing landlord, willing tenant, no absolute gain for either party.
*
This pretty sums it all. It's an alternate option to open up the market and Speedrent is helping to mitigate the risk of this new market.

QUOTE(cdspins @ Apr 13 2016, 09:46 AM)
If rental is RM1000, with speed rent is gonna be RM1100, wondering need to pay GST or not... else RM1160, that's a lot of money for genx/y/z assuming there are already poor to cough up 3k deposit. If the place is rented for 2 years, it is extra payment of RM2400
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First GST is chargable to only fees, which is the 10%. Second, we not entitled to pay for GST yet. Third, 6% of RM100 is RM6 and I'm pretty sure we wouldn't transfer that cost to the tenant/landlord.

QUOTE(godlikexioo @ Apr 13 2016, 09:59 AM)
Yes speedrent do provide tenancy agreement service and it only cost RM19.90
i just visited their web page. "Create, Sign Agreement, Pay Stamp Duty With Speedsign For Only RM19.90!"
Speed Rent tenancy agreement
*
You can request that to be waived. It was free up to yesterday because we notice when we offer it for RM49 few months back, we get a lot of response, but when we offer it for free, the response die down(maybe they think it's a scam?). So we decided to incur like small charges and see if that helps(part of our market testing).

QUOTE(yusiang @ Apr 13 2016, 10:33 AM)
I think the guaranteed deposit scheme is a good idea but maybe only effective for niche market(i.e. expat who dont mind to pay 10% extra) and malaysian market would be too small, the mainstream market is hard to absorb this. Anyway perhaps speedrent will come out with more features? Nevertheless the deposit scheme got their ball rolling, at least some of us are discussing about it on LYN.
*
Actually, we initially or me personally thought the same because I'm very calculative, and I notice well if I'm paying 10% extra, if I rent 1-2 years then it won't be worth it. But actually some of the deals we closed have tenants who just married want to shift out from parents house, both working and able to finance Rm2k rent, but the deposit is kinda hefty for them, so they thought, maybe we save for 3-4 months then we only move. When they heard about this, they changed their mind and decide to move in next month, so it really depend on cases to cases. And if you have weaker financial, you can always rent for 1 year with this and discuss with landlord to switch it back to 2+1 deposit after you have save enough. That's the advantage of having direct contact with landlord, everything can be discussed until both parties are satisfied.

QUOTE(samkps @ Apr 13 2016, 10:45 AM)
How speedrent filter multiple fake/dupe owner accounts?  hmm.gif
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I'm the one who build the filter. Trade secret tongue.gif Clue, you need a valid number to register to our platform and just like NSA, we are watching you all the time biggrin.gif

sasaug
post Apr 13 2016, 01:51 PM

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QUOTE
I was told :-

I) only for Malaysian renters

2) only for rental 3k a month and below.

I have also tried speedrent for a few months but don't really get quality enquiries..
mainly tenants asking for lowball rental ..

Am not really convinced that not asking for deposit is the way to go for now..well let speedrent do a trial run
of sorts and see how it goes..time will tell
*
To be exact, we only allow RM1200-3000(You can contact customer support if it's like RM1000, negotiable) rent to fall into this no deposit category. This should pretty much cover most of the condo/houses in Klang Valley.

QUOTE(cheahcw2003 @ Apr 13 2016, 11:49 AM)
That one I agree. Not many quality enquiries from speedrent.
I have one funny request from Speedrent's prospect. The prospect asked me my unit's facing direction as she believes in Fengshui. She can only accept the unit facing North East and 35 degrees more to East, which is not easy to find for condo. If we go thru the agents, they can help to filter out such enquiries.

Having said that, some agents also not doing their job such as the following situation.

(1) You advertise your ff unit for RM2500, the tenant budget is only RM2000. But agent still brings the tenant in, by hoping the tenant can increase the budget to RM2500. But the tenant insists in RM2000 budget, so it is still a no deal, and waste of time.

(2) Tenant view property in February, but only want to move in in the month of June. I call the tenant "wan kat" as no landlord will leave the property empty for 4 months in order to rent to the tenant. So the agent is not doing his job filtering the tenant, and wasting the landlord's time to open the door.
*
Good agents help you to filter, they probably get these bad request like you do but they act as the wall before relaying info back to you. That's why Speedrent will not be able to eliminate as per claimed, because some people prefer agent to handle it for them, some prefer not to. It also encourage agent to step up their service because the bar had been raised.

QUOTE(hakamika @ Apr 13 2016, 11:57 AM)
can i know that in speedrent, the potential tenant can contact landlord thru chatting or email?
*
They can contact you via chat in our app.

QUOTE(godlikexioo @ Apr 13 2016, 11:59 AM)
Wat the difference, my experience agent still keep intro African tenant even i told them in early i only wan local tenant. Agent just hantam only and wanna close the deal.
*
You can check on tenant profile once they send you a chat request which make sure they fill up their nationality so there is no need for you to ask some awkward question whistling.gif

We notice this a lot and actually give it a thought but then we know Malaysian too well so nothing much can be done here to help them. But we might look into this again in future cool2.gif

QUOTE(shadow_walker @ Apr 13 2016, 12:06 PM)
my experience using speedrent..mostly tenant tries to lowball the rental...i advertise for rm2.2k per month

got enquiries wanna rent for 1.2k (wtf?) and 1.8k(okaylor)

then my agent secured a tenant for 2 years contract for rm2k per month..win liao lor

dunno about others but my agent delivered liao..haha
*
It's pretty case to case basis. We had implemented a feature that prevent user to offer less than 85% of your advertised price, to help landlord on this. As I said, good agent certainly can deliver a better result. We always looking to improve our service, and once we grow, we hope we can satisfy more of you.


QUOTE(cheahcw2003 @ Apr 13 2016, 12:07 PM)
yes can chat, but the chat room response very slow due to obvious reasons.
so i prefer to chat in whatapps
*
May I know like what you mean by chat response is very slow? I'm the app developer actually. I built both the Android and iOS app(just sometimes I troll around social media coz it's part of my job hahaha).

I like to get more personal feedback from the users and understand the problem better(going through another colleague/boss might cause lost of information, don't fire me @wheimeng rolleyes.gif ).

This post has been edited by sasaug: Apr 13 2016, 08:19 PM
METALRAGE
post Apr 13 2016, 01:53 PM

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@wheimeng. I like what Speedrent is doing and sincerely hope for its success. Willingness to risk & experiment is what sets you above most men. I'm sure you guys made a calculated decision.

Personally, your guarantee rental scheme is not suitable for me as my tenants are mostly students who surely will not have a credit card. Debit cards maybe. I'm not sure if this segment is large enough to warrant a tweak to include debit cards.

Also, I've put my prop on Speedrent for months but no luck yet. I still continue to use agents. Hopefully there will be more coming into the demand side of the equation for your platform.

Wishing you the best.

This post has been edited by METALRAGE: Apr 13 2016, 01:55 PM
cheahcw2003
post Apr 13 2016, 02:18 PM

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QUOTE(sasaug @ Apr 13 2016, 01:51 PM)
May I know like what you mean by chat response is very slow? I'm the app developer actually. I built both the Android and iOS app(just sometimes I troll around social media coz it's part of my job hahaha).

I like to get more personal feedback from the users and understand the problem better(going through another colleague/boss might cause lost of information, don't fire me @wheimeng  rolleyes.gif ).
*
I was told that Speedrent makes profits from the telco on the data usage, correct me if i am wrong.
And therefore, when i want to post a new ad, i need to try 3-4 times, and when i try and error the data usage is more, so beneficial to Speedrent.

Also when i chat with my prospect tenant, the message did not reach there real time. there is no notification if the tenant has read and no notification sound when message coming in. So, i prefer to direct the conversation to what apps instead.
sasaug
post Apr 13 2016, 02:28 PM

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QUOTE(cheahcw2003 @ Apr 13 2016, 02:18 PM)
I was told that Speedrent makes profits from the telco on the data usage, correct me if i am wrong.
And therefore, when i want to post a new ad, i need to try 3-4 times, and when i try and error the data usage is more, so beneficial to Speedrent.

Also when i chat with my prospect tenant, the message did not reach there real time. there is no notification if the tenant has read and no notification sound when message coming in. So, i prefer to direct the conversation to what apps instead.
*
Whut!!!!??? bangwall.gif

The latest version have all those you mentioned(sound+read double check). Our notification are real time, except when you killed the app in Android(common issue with Xiaomi/Samsung due to their aggresive OS nature)

Again, we are not attached with any telco(even tho we won Digi award). Some telco actually hate us(not going to disclose much on public) but we got some of our phone lines banned before tongue.gif

The problem sometimes with fail to upload(more common on iOS) is mainly we want to retain the HD picture you upload so if you are on a weaker signal, I suggest you upload 1 photo first. Later when u get better coverage or on WiFi, then edit your listing and upload rest of the photos. I actually monitor the completion time of photos upload and it's pretty good lately.
wheimeng
post Apr 13 2016, 03:11 PM

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@MrHunter – thanks for the PD x EAD x LGD. Never knew that.

@icemanfx – not going to debate with you on this because anything in life has risk. And certainly I won’t deny there is risk ‘IF’ speedrent fold. I can only do my very best.

@kochin – yes, bounce some ideas to me, I like ideas biggrin.gif

@HarpArtist – as Mrhunter pointed, we don’t expect high default rate. The business did factor the risk of default. If it exceeded a certain level, it won’t be sustainable.

@hakamika – happy to discuss if you know anyone in MIEA wish to collaborate. Please allow me to segment the market so that you can see the market clearer and where speedrent is positioned:

In my world view, there are 3 types of landlord:

1. very busy, very wealthy, hate hassle – agent’s market.
2. the opposite of #1, wanna know tenant, wanna DIY – underserved market, and speedrent is here to fill the gap.
3. hybrid of #1/2, whichever find me tenant the speediest, I’ll either pay or DIY. This is a market we will compete head on.

So we don’t wipe out agents, we co-exist. (cheahcw2003 is the hybrid I mentioned, and I believe they form the majority of the market)


@godlikexioo thanks for the support.

@nookie188 noted, and we are still a small player in the market, time will tell.

@realcyma we are thinking along that line too to expand our service coverage.

@icemanfx 75% of the inquiries are done by Malaysian. 25% foreigners.

@hakamika – yes, you can chat in the app with the landlord direct.

@Asali I did not start the thread. hungryJack wanted to sought for opinion of our no deposit deal.

@metalrage thanks for the support!


BEANCOUNTER
post Apr 13 2016, 03:34 PM

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QUOTE(wheimeng @ Apr 13 2016, 03:11 PM)
In my world view, there are 3 types of landlord:

1. very busy, very wealthy, hate hassle – agent’s market.
2. the opposite of #1, wanna know tenant, wanna DIY – underserved market, and speedrent is here to fill the gap.
3. hybrid of #1/2, whichever find me tenant the speediest, I’ll either pay or DIY. This is a market we will compete head on.

So we don’t wipe out agents, we co-exist.  (cheahcw2003 is the hybrid I mentioned, and I believe they form the majority of the market)
*
may I know how do you co exist with agent? you are only a rental collecting service provider?????

will you personally show the unit to potential tenant?

will you negotiate the rental with tenant/landlord?

will you entertain request from tenant?

wheimeng
post Apr 13 2016, 04:41 PM

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QUOTE(BEANCOUNTER @ Apr 13 2016, 03:34 PM)
may I know how do you co exist with agent? you are only a rental collecting service provider?????

will you personally show the unit to potential tenant?

will you negotiate the rental with tenant/landlord?

will you entertain request from tenant?
*
Not sure if I understood your questions correctly. If you follow the entire thread, some questions asked if Speedrent would affect agents. But we didn't think so, we think both solutions are here to serve different market.

And no, we don't show units, negotiate. Tenant can search property through our web or app.
almaine
post Apr 13 2016, 04:51 PM

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lets say the tenancy period is over and the tenant moved out but i found some damages to the property. Can i claim it back? if yes, from speedrent or the tenant?
wheimeng
post Apr 13 2016, 05:20 PM

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By end of tenancy, we will pre-auth RM1000 on the card for damages. You need to report within 2 weeks time.
Asali
post Apr 13 2016, 07:06 PM

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QUOTE(wheimeng @ Apr 13 2016, 03:11 PM)
@hakamika – happy to discuss if you know anyone in MIEA wish to collaborate. Please allow me to segment the market so that you can see the market clearer and where speedrent is positioned:

In my world view, there are 3 types of landlord:

1. very busy, very wealthy, hate hassle – agent’s market.
2. the opposite of #1, wanna know tenant, wanna DIY – underserved market, and speedrent is here to fill the gap.
3. hybrid of #1/2, whichever find me tenant the speediest, I’ll either pay or DIY. This is a market we will compete head on.

So we don’t wipe out agents, we co-exist.  (cheahcw2003 is the hybrid I mentioned, and I believe they form the majority of the market)
@godlikexioo thanks for the support.

@Asali I did not start the thread. hungryJack wanted to sought for opinion of our no deposit deal.
*
I reckoned No.3 good to landlord as it's offer more options to get potential tenants. You were saying co-exist with agents. So, majority of them like this innovative SpeedRent?

I reckoned no deposit deal would be too risky. It's all depend rentability of your property. Why would you want to think of putting yourself in to such high risks?



















nookie188
post Apr 13 2016, 10:21 PM

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I think one should really read through the postings in this thread before posting questions as I can see
its getting repetitive some of the queries..
Lots of info has been posted by speedrent in this forum and its quite clear how it all works..

at the end of the day, its up to the owner if they wish to use speed rent or agents or both or not at all ie direct with tenant also boleh lah..

speedrent is providing an additional option to owners to rent out the units and I must applause them for their
innovative ideas and putting them into fruition..

As for me, I use speedrent, agents and direct contact with tenants as at the end of the day, its about being able to rent out my unit fast ..I have not had any luck with speedrent so far but if I do get the right tenant who does not wish to pay the deposit (or not capable financially to do so) I may still consider the no deposit way as well..just have to make sure I go in with my eyes wide open and know what I am dealing with..


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post Apr 13 2016, 10:33 PM

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Agreed. Take it or leave it.
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post May 6 2016, 11:09 PM

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few months ago I downloaded speedrent and try to browse through property type, but loading and loading.... nothing come out then I deleted the apps. Two months later I saw fb advertise and I try to give it a try again but unfortunate same thing happen, so... too bad. Maybe another few months will see if this cc thing works?

Honestly agent still my first option, as I really dun like to DIY especially nowadays it's really hot weather out there..haha. All these while when I wanna rent out my unit I will go for Iproperty or propertyguru to look for 1 or 2 top specialist agents at that area to rent out my property..so far so good (if they can be expert at that area I do think their service should be good)

Speedrent will be my 2nd option IF the market really so bad that specialist agents also can't get me a tenant. No harm to have 2nd option but I really dun wish market to be going down to that worse scenario... coz tenant can't even pay deposit really make me feel insecure....
cheahcw2003
post May 7 2016, 09:20 AM

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Speedrent still need to create more awareness by spending in the advertising and promotion.
Still many ppl not aware of this apps.

The landlord who use the apps need to filter the potential tenant. If u use agent, then u also need to filter the agent first to make sure they get u the right tenant. I have come across agent bring in tenant in Jan who only interested to rent in June, also experienced the so-called tenant just want to come in to see the new delivered project with no intention to rent.


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post May 8 2016, 11:15 AM

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No luck on speedrent too. Place few properties there but all eventually rented via agents. Maybe more owners aware this app than tenants. smile.gif. More marketing works are needed.
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post May 8 2016, 01:28 PM

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QUOTE(wheimeng @ Apr 12 2016, 03:48 PM)
1. FOC for landlord, 10% for tenant.
2. We hate to call ourselves as guarantor, but yes.
3. We have been in market since June 2015. I've personally pump in RM500k into the company.

Some background:

http://property.sinchew.com.my/node/3387
http://www.bloombergtv.my/video/australia-...radar-says-ceo/
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bumped, liked and congrats esp putting yr own money where your mouth is.. thumbsup.gif

it's been a while.. just to share some random thoughts with the sincere hope that both speedrent & speedsign will take off successfully in a big way..

i let the agents do the filtering, but often i close the deal myself.. comm still applies of coz..

commie rental i.e. corporate & retail leasing will still have a small window to explore, coz staff / employee may wanna earn some moolah dealing direct with owners.. the middle range corporate tenant will also prefer to deal direct eith owners, but MNCs usually have their own panel of sourcing agents..

the penetration strategy of zero-down for tenant is a calculated risk not only for the system vendor, but also for the landlord.. by the law of probability given the normal considerations, it may work.. afterall this is a platform, if harnessing the owners / tenants community gains traction from this campaign, it can monetize the traffic for cross-sell to other product and services.. there are many start-ups going purely for flipping-strategy, high burn-rate to accelerate traffic. they will target investors for exit / divestment based of the traffic-CPC-keywords valuation method then only think abt how to monetize the system itself.. i believe you and your team is not that short-sighted..

but bro, imho, this is truly susceptible to fraud attempts despite of the ID verification as there are many cloned cards out there.. i hope u have a manual pattern recognition to sieve it out, not entirely dependent on the automated check&balance.. the fraudsters are usually 2-3 steps ahead esp in the plastic industry.. i wud put a max exposure overall capping i.e. credit policy, as the parameter to control potential losses while being able to test out this solution..

keep it up, go on and disrupt the eco-system.. but communication is key, and engage all parties including the agents.. just my humble 2c..
mybenz
post May 8 2016, 01:53 PM

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QUOTE(emyght2016 @ May 8 2016, 01:28 PM)
bumped, liked and congrats esp putting yr own money where your mouth is.. :thumbsup:

it's been a while.. just to share some random thoughts with the sincere hope that both speedrent & speedsign will take off successfully in a big way..

i let the agents do the filtering, but often i close the deal myself.. comm still applies of coz..

commie rental i.e. corporate & retail leasing will still have a small window to explore, coz staff / employee may wanna earn some moolah dealing direct with owners.. the middle range corporate tenant will also prefer to deal direct eith owners, but MNCs usually have their own panel of sourcing agents..

the penetration strategy of zero-down for tenant is a calculated risk not only for the system vendor, but also for the landlord.. by the law of probability given the normal considerations, it may work.. afterall this is a platform, if harnessing the owners / tenants community gains traction from this campaign, it can monetize the traffic for cross-sell to other product and services.. there are many start-ups going purely for flipping-strategy, high burn-rate to accelerate traffic. they will target investors for exit / divestment based of the traffic-CPC-keywords valuation method then only think abt how to monetize the system itself.. i believe you and your team is not that short-sighted..

but bro, imho, this is truly susceptible to fraud attempts despite of the ID verification as there are many cloned cards out there.. i hope u have a manual pattern recognition to sieve it out, not entirely dependent on the automated check&balance.. the fraudsters are usually 2-3 steps ahead esp in the plastic industry.. i wud put a max exposure overall capping i.e. credit policy, as the parameter to control potential losses while being able to test out this solution..

keep it up, go on and disrupt the eco-system.. but communication is key, and engage all parties including the agents.. just my humble 2c..
*
So far one of the best insight from a property taiko

nookie188
post May 8 2016, 01:58 PM

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not sure what is the response currently on the no deposit scheme but for owners who are flexible meaning
they could go either way depending on the tenant's preference, there should be an option on the app to cover
for this as well..

emyght2016
post May 8 2016, 02:28 PM

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QUOTE(nookie188 @ May 8 2016, 01:58 PM)
not sure what is the response currently on the no deposit scheme but for owners who are flexible meaning
they could go either way depending on the tenant's preference, there should be an option on the app to cover
for this as well..
*
i beg landlord not to be mistaken for being flexible in opting for this scheme..

more random tots..

system vendor offering "guarantee" scheme is quite daring but may attract some hardcore nip-ticking end-users i.e. unwanted publicity, or hit by a slew of genuine bad-tenants or organised fraudsters..

landlord participating in the scheme may be matched with touch&go tenants, damages / losses > the 3 mths cover..

not all tenants can accept the 10% premium due to the recurring nature as well as relatively bigger ticket size expenses..

maybe, just maybe..

stop-gap measures.. for system vendor, cap the total payout or failure rate.. run it as a campaign with definite timeline.. it is to promote brand awareness anyway..

as well as landlord, try to do min fittings / furnishings.. and in quite a few stratified buildings, they hv already implemented bulk metering for TNB supply.. the digitised system can cut-off the power supply remotely from the management office if it hits a threshhold of usage and when the payable remains outstanding.. all these are independent mitigation systems in manual tenant management if everything else failed..

for tenant, if speedrent can introduce card payments.. then it also mean that it is possible for the tenant to pay the security deposit by card.. they can roll by paying the min amt at lower than 10% charge.. work the math, it shud be cheaper by the end of the year, depending of how much is revolving and the term / duration of the tenancy.. it may solve the deposit part, as well as the top-heavy entry level.. but as is, who will bear the inter-change fee and at what rate, speedrent must earn their margin to be fair..

just my humble tots, still out of job now, retraining myself to stay relevant.. sweat.gif
AMINT
post May 8 2016, 03:32 PM

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Most of msians who i met a bit lazy to do the work themselves. They dont mind paying to agents as long as agents get good $ for them. Those who i met generally own 5 props and above. Already lazy
butthead76
post May 8 2016, 03:51 PM

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Anyone ask about if go to court what is the legal aspect between landlord, speedrent and tenant?....

Also, I feel this somehow like pyramid scheme.....what happens when speedrent snowball a huge list of tenants, then go bye bye....then all landlords die standing....

I still feel better the old way with tenancy agreement, at least I can evict tenant by filing a report to court....
SYYMY
post May 8 2016, 04:26 PM

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QUOTE(AMINT @ May 8 2016, 03:32 PM)
Most of msians who i met a bit lazy to do the work themselves. They dont mind paying to agents as long as agents get good $ for them. Those who i met generally own 5 props and above. Already lazy
*
hahaha... agreed with you. How to manage if more than 5 properties? Would rather save my time focusing on my own career instead of showing houses and doing negotiation. Let the expert handle it will be the best way. icon_idea.gif
e-lite
post May 8 2016, 04:46 PM

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I personally don't recommend tenants or landlords doing this.

If tenant need to pay monthly rental with credit card and stretch the 2+1 deposits. This means the tenants need 45 days to pay the rental. I would be wary whether the tenant then would be responsible to take care of my property.

Landlord should focus on selecting a better tenant profile or adding value to their property.

Speedrent, if you are willing to insure my property against tenant's damages up to the property's construction value, then I might consider your scheme. The deposit is a security deposit anyways.
emyght2016
post May 9 2016, 02:48 PM

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QUOTE(e-lite @ May 8 2016, 04:46 PM)
I personally don't recommend tenants or landlords doing this.

If tenant need to pay monthly rental with credit card and stretch the 2+1 deposits. This means the tenants need 45 days to pay the rental. I would be wary whether the tenant then would be responsible to take care of my property.

Landlord should focus on selecting a better tenant profile or adding value to their property.

Speedrent, if you are willing to insure my property against tenant's damages up to the property's construction value, then I might consider your scheme. The deposit is a security deposit anyways.
*
in all fairness, speedrent has identified the target market.. so called, under-served.. perhaps playing a bit on the desperation factor.. it is not a 1-fit-all solution..

it may create another set of problem with the trigger-free plastic generation.. guess what, the more creative ones will even do a balance transfer with zero-interest for 12 mths after swiping.. be it the mthly rental or the one-off security deposit charge..

it's all back to the discipline and integrity of the tenant, if it can be parked into a virtual account which is interest-free, the tenant may end up with forced-savings by the end of the tenancy coz he/she will be able to collect back the deposit refund that were paid by installments.. u get the drift..
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post May 9 2016, 03:33 PM

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QUOTE(emyght2016 @ May 9 2016, 02:48 PM)
in all fairness, speedrent has identified the target market.. so called, under-served.. perhaps playing a bit on the desperation factor.. it is not a 1-fit-all solution..

it may create another set of problem with the trigger-free plastic generation.. guess what, the more creative ones will even do a balance transfer with zero-interest for 12 mths after swiping.. be it the mthly rental or the one-off security deposit charge..

it's all back to the discipline and integrity of the tenant, if it can be parked into a virtual account which is interest-free, the tenant may end up with forced-savings by the end of the tenancy coz he/she will be able to collect back the deposit refund that were paid by installments.. u get the drift..
*
Emy boss is the Emy fr wtf???
emyght2016
post May 9 2016, 08:00 PM

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QUOTE(ManutdGiggs @ May 9 2016, 03:33 PM)
Emy boss is the Emy fr wtf???
*
yes, janitor boss.. how's yr arcadia trophy? heard quite immune to current sentiments.. maybe won't explode as anticipated, but may still fare better than rest of the commies.. those with holding power like janitor boss will not have to worry, as opposed to those bragging kings waiting to lausai even with a low-end prop..
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post May 9 2016, 08:08 PM

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QUOTE(emyght2016 @ May 9 2016, 08:00 PM)
yes, janitor boss.. how's yr arcadia trophy? heard quite immune to current sentiments.. maybe won't explode as anticipated, but may still fare better than rest of the commies.. those with holding power like janitor boss will not have to worry, as opposed to those bragging kings waiting to lausai even with a low-end prop..
*
Nice to c u again Sir Emy. Siudai janitor chui sui no. 1 la. How to b sure arcadia can do any beta than project with gurus sapoting the backbones.

At current econ it's oledi jackpot to cover repayment. The rest eg misc insolan quit rent assessment maintenance wear & tear all have to dig the garden to get coffin moolah. sweat.gif

Anw hope speed rent can oso offer for commi in order for more users to enjoy the platform. thumbup.gif

emyght2016
post May 9 2016, 08:13 PM

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QUOTE(ManutdGiggs @ May 9 2016, 08:08 PM)
Nice to c u again Sir Emy. Siudai janitor chui sui no. 1 la. How to b sure arcadia can do any beta than project with gurus sapoting the backbones.

At current econ it's oledi jackpot to cover repayment. The rest eg misc insolan quit rent assessment maintenance wear & tear all have to dig the garden to get coffin moolah. sweat.gif

Anw hope speed rent can oso offer for commi in order for more users to enjoy the platform. thumbup.gif
*
haha.. thx for bringing back to the topic.. rusty liao, losing focus..

speedrent only requires 50% off rental on 1st mth, commies usually gives 1 month fitting out period.. sure janitor boss hope speedrent will do a commie version lah, untung 1/2 mth.. kekeke..

anw, nice to c u again..
nookie188
post May 9 2016, 08:53 PM

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dun think its feasible for commies..
now for resi its capped at 3k monthly rental max..

commies is a different ball game together as monthly rental can run into double digits..gulp..smile.gif

anyway, giggs and emy taikors would already have their renters all lined up before VP...)
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post May 10 2016, 08:46 AM

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QUOTE(emyght2016 @ May 9 2016, 08:13 PM)
haha.. thx for bringing back to the topic.. rusty liao, losing focus..

speedrent only requires 50% off rental on 1st mth, commies usually gives 1 month fitting out period.. sure janitor boss hope speedrent will do a commie version lah, untung 1/2 mth.. kekeke..

anw, nice to c u again..
*
Got taiko told me emyght gor is back. Must say Hi Hi...

Back to invisible mode ...
emyght2016
post May 10 2016, 09:44 PM

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QUOTE(Cocoon @ May 10 2016, 08:46 AM)
Got taiko told me emyght gor is back. Must say Hi Hi...

Back to invisible mode ...
*
hi BJ commie king.. havent butterfly yet..? invisible but certainly not sleeping like me.. kekeke
ManutdGiggs
post May 10 2016, 10:35 PM

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QUOTE(emyght2016 @ May 10 2016, 09:44 PM)
hi BJ commie king.. havent butterfly yet..? invisible but certainly not sleeping like me.. kekeke
*
Cocoon boss has turned butterfly long ago. Huat til pig head liao. Tis is cocoon Jr laugh.gif

This post has been edited by ManutdGiggs: May 10 2016, 10:36 PM
emyght2016
post May 11 2016, 08:06 AM

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QUOTE(ManutdGiggs @ May 10 2016, 10:35 PM)
Cocoon boss has turned butterfly long ago. Huat til pig head liao. Tis is cocoon Jr laugh.gif
*
hehe.. sure, cocoon senior himself is not too old, in fact the young and capable generation.. myself, trying to break out of the hibernation mode.. waiting to qualify for my janitorship..
emyght2016
post May 11 2016, 08:17 AM

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QUOTE(nookie188 @ May 9 2016, 08:53 PM)
dun think its feasible for commies..
now for resi its capped at 3k monthly rental max..

commies is a different ball game together as monthly rental can run into double digits..gulp..smile.gif

anyway, giggs and emy taikors  would already have their renters all lined up before VP...)
*
back to the topic..

188 boss.. imho, for startups and esp with IT, i mean the technical implementation, anything is possible..

but the biz model and marketing is what sets it apart.. if speedrent oredi has the platform, they are 1 step close and faster than other startups, if the commie rental module shud ever be considered..

i personally think the space is even bigger than the resi.. in terms of ticket size, commie terms and the even esp the weight on agent-dependency ratio.. however, it may well be serving the agents esp on the the sourcing part.. i honestly think that there is a more prominent market gap here..

in a relativity study, iproperty tried to separate out its commie prop into another platform but failed to hit off as they have already trained the market too accustomed to rojak listings.. but ecer wonder why the "tried" to separate the platform..?

anw, i leave you with this office rental model with a twist.. http://flyspaces.com/
nookie188
post May 11 2016, 08:33 AM

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QUOTE(emyght2016 @ May 11 2016, 08:17 AM)
back to the topic..

188 boss.. imho, for startups and esp with IT, i mean the technical implementation, anything is possible..

but the biz model and marketing is what sets it apart.. if speedrent oredi has the platform, they are 1 step close and faster than other startups, if the commie rental module shud ever be considered..

i personally think the space is even bigger than the resi.. in terms of ticket size, commie terms and the even esp the weight on agent-dependency ratio.. however, it may well be serving the agents esp on the the sourcing part.. i honestly think that there is a more prominent market gap here..

in a relativity study, iproperty tried to separate out its commie prop into another platform but failed to hit off as they have already trained the market too accustomed to rojak listings.. but ecer wonder why the "tried" to separate the platform..?

anw, i leave you with this office rental model with a twist.. http://flyspaces.com/
*
tsg - as always, thanks for sharing your valuable insights..

for speedrent, i think that they are starting with resi first to "feel" the market and to gauge the performance of their app and if proven successful, they may and could just take on the commie market.. Just on the no deposit part
for commie, I think that may just prove to be very challenging as far as implemention is concerned..

flyspaces - interesting indeed, and in this challenging market condition, this may just be the answer for some owners who are finding it hard to find tenants the regular way

emyght2016
post May 11 2016, 08:49 AM

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QUOTE(nookie188 @ May 11 2016, 08:33 AM)
tsg - as always, thanks for sharing your valuable insights..

for speedrent, i think that they are starting with resi first to "feel" the market and to gauge the performance of their app and if proven successful, they may and could just take on the commie market.. Just on the no deposit part
for commie, I think that may just prove to be very challenging as far as implemention is concerned..

flyspaces - interesting indeed, and in this challenging market condition, this may just be the answer for some owners who are finding it hard to find tenants the regular way
*
i think this is just a marketing initiative to add convenience and alternative to the tenant..

the main challenge (if that's is what;s intended), is to transforming the market, as in to "buy-in" to this transaction method.. this is dwelling into payment transaction services segment already which has even bigger implications..

in the end, if it has gained some form of awareness on the existence of its core biz app i.e. attention, then it may have served part of its purpose and this encourages continuous innovations, not just ideas, but those who really executes it..

like u said, the biz model and the self-regulating mechanics, has to go through the trial period i.e. proof of concept..

m2c..
emyght2016
post May 12 2016, 11:37 AM

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here's anor one..

https://hostelhunting.com/my/

start-up is trending..
BNN2008
post Oct 30 2016, 11:08 PM

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Eventually did speedrent proceed with this non deposit model?

I saw from their website it just put 50% off first month rental
heavensea
post Oct 31 2016, 02:16 AM

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1) how to halau the problematic tenants
2) what's the charges?
3) how's the response? I guess not good. Imho, ppl who can't even afford deposits might be potentially problematic in paying rental on time in the future. (no offence to anyone ya)

This post has been edited by heavensea: Oct 31 2016, 02:17 AM
satrianeo-x
post Nov 10 2016, 09:03 PM

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This thing fail not becoz of the idea. It is becoz of government policy. So entrepreneurs, dont feel bad.
stone-creation
post Mar 13 2017, 04:16 PM

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Anybody can explain this?

"By subscribing to the “Speedrent Rental Guarantee” service, you agree to purchase a landlord insurance policy from Allianz General Insurance Company (M) Bhd or any such insurance from other insurers as agreed by the parties (“Insurer”). You agree that Speedrent may collect the Rent on your behalf and that the advance rent paid by the Tenant for the 12th month rental will be utilised by Speedrent to purchase the insurance policy."
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post Mar 13 2017, 06:45 PM

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Advertise a few house with this speedrent.

None have been succesful so far.

But agents havebeen very helpful.

Seems agent is more proactive looking for tenant and pushing marketing themself instead of just relying on apps.
propertybbb
post Mar 13 2017, 09:10 PM

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QUOTE(stone-creation @ Mar 13 2017, 05:16 PM)
Anybody can explain this?

"By subscribing to the “Speedrent Rental Guarantee” service, you agree to purchase a landlord insurance policy from Allianz General Insurance Company (M) Bhd or any such insurance from other insurers as agreed by the parties (“Insurer”). You agree that Speedrent may collect the Rent on your behalf and that the advance rent paid by the Tenant for the 12th month rental will be utilised by Speedrent to purchase the insurance policy."
*
Speed rent take one month rental from you. No different from you hire an agent and pay one mth commission. Sorry to say that, speedrent ll ve hard to survive.

This post has been edited by propertybbb: Mar 13 2017, 09:13 PM
mafa2801
post Mar 14 2017, 08:53 AM

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very tough indeed
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post Mar 14 2017, 09:58 AM

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QUOTE(propertybbb @ Mar 13 2017, 09:10 PM)
Speed rent take one month rental from you. No different from you hire an agent and pay one mth commission. Sorry to say that, speedrent ll ve hard to survive.
*
Re agent could copy and under cut the payment method; charge tenants by credit card monthly and pay to landlord after deducting fees.

stone-creation
post Mar 15 2017, 04:26 PM

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QUOTE(propertybbb @ Mar 13 2017, 09:10 PM)
Speed rent take one month rental from you. No different from you hire an agent and pay one mth commission. Sorry to say that, speedrent ll ve hard to survive.
*
More than that, landlord has to give 50% discount for the first month rental, so total is 1.5 months rental.
lee_jay79
post Mar 15 2017, 04:32 PM

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QUOTE(stone-creation @ Mar 15 2017, 04:26 PM)
More than that, landlord has to give 50% discount for the first month rental, so total is 1.5 months rental.
*
Wah never knew that...when speedrent first launch i thought the app was a good idea...by right wit this type service landlords should be paying less lor
propertybbb
post Mar 15 2017, 11:01 PM

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QUOTE(stone-creation @ Mar 15 2017, 05:26 PM)
More than that, landlord has to give 50% discount for the first month rental, so total is 1.5 months rental.
*
Still compulsory to give 50pc off in first month? Who wanna list there lol.
wcnew
post Mar 16 2017, 12:04 PM

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QUOTE(stone-creation @ Mar 15 2017, 04:26 PM)
More than that, landlord has to give 50% discount for the first month rental, so total is 1.5 months rental.
*
You got to give win win solution to both parties, how the hell landlord want to list if u take away 1.5 months rental...
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post Mar 16 2017, 12:47 PM

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QUOTE(wcnew @ Mar 16 2017, 01:04 PM)
You got to give win win solution to both parties, how the hell landlord want to list if u take away 1.5 months rental...
*
Response isnt good either from tenant.

So far i advertise in Roomly for room to rent the response is quite good there.

This speedrent i have advertise a few and receive none feedback.

also honestly id rather pay 1 month commission to agent that heps to filter the kind of tenant profile i want and they help me out to do the tenancy agreement and stamping sweat.gif .
propertybbb
post Mar 16 2017, 01:28 PM

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QUOTE(max_cavalera @ Mar 16 2017, 01:47 PM)
Response isnt good either from tenant.

So far i advertise in Roomly for room to rent the response is quite good there.

This speedrent i have advertise a few and receive none feedback.

also honestly id rather pay 1 month commission to agent that heps to filter the kind of tenant profile i want and they help me out to do the tenancy agreement and stamping  sweat.gif .
*
Speedrent keep changing its biz model to survive..but it is getting worst instead as tenant and owners dont see any advantage to list there.
wheimeng
post Mar 18 2017, 10:55 AM

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QUOTE(cheahcw2003 @ May 7 2016, 09:20 AM)
Speedrent still need to create more awareness by spending in the advertising and promotion.
Still many ppl not aware of this apps.

The landlord who use the apps need to filter the potential tenant. If u use agent, then u also need to filter the agent first to make sure they get u the right tenant. I have come across agent bring in tenant in Jan who only interested to rent in June, also experienced the so-called tenant just want to come in to see the new delivered project with no intention to rent.
*
Actually we are quite different in terms of filtering. We have begun CCRIS / CTOS / RAMCI to credit score tenant (this is one of the major step on how bank approve loan). Next month we will start Global Criminal Check on foreigners as well.


I believe what you experience as to 'look see look see' tenant is everywhere, just that agents will deal with that.

It's crucial to speak to the tenant a little more before doing viewing appointments. Acknowledging this is a problem - we will have this solution by Q3 this year.
wheimeng
post Mar 18 2017, 10:58 AM

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QUOTE(emyght2016 @ May 8 2016, 02:28 PM)
i beg landlord not to be mistaken for being flexible in opting for this scheme..

more random tots..

system vendor offering "guarantee" scheme is quite daring but may attract some hardcore nip-ticking end-users i.e. unwanted publicity, or hit by a slew of genuine bad-tenants or organised fraudsters..

landlord participating in the scheme may be matched with touch&go tenants, damages / losses > the 3 mths cover..

not all tenants can accept the 10% premium due to the recurring nature as well as relatively bigger ticket size expenses..

maybe, just maybe..

stop-gap measures.. for system vendor, cap the total payout or failure rate.. run it as a campaign with definite timeline.. it is to promote brand awareness anyway..

as well as landlord, try to do min fittings / furnishings.. and in quite a few stratified buildings, they hv already implemented bulk metering for TNB supply.. the digitised system can cut-off the power supply remotely from the management office if it hits a threshhold of usage and when the payable remains outstanding.. all these are independent mitigation systems in manual tenant management if everything else failed..

for tenant, if speedrent can introduce card payments.. then it also mean that it is possible for the tenant to pay the security deposit by card.. they can roll by paying the min amt at lower than 10% charge.. work the math, it shud be cheaper by the end of the year, depending of how much is revolving and the term / duration of the tenancy.. it may solve the deposit part, as well as the top-heavy entry level.. but as is, who will bear the inter-change fee and at what rate, speedrent must earn their margin to be fair..

just my humble tots, still out of job now, retraining myself to stay relevant.. sweat.gif
*
Thanks for the analysis, you got it right smile.gif

Just a new development - we have recently partnered with Allianz General Insurance, and right now they are safeguarding landlord's interest.

Press release can be read at https://www.allianz.com.my/media-hub#4Jr4QcOGemJY8FMb.97

wheimeng
post Mar 18 2017, 11:02 AM

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QUOTE(heavensea @ Oct 31 2016, 02:16 AM)
1) how to halau the problematic tenants
2) what's the charges?
3) how's the response? I guess not good. Imho, ppl who can't even afford deposits might be potentially problematic in paying rental on time in the future. (no offence to anyone ya)
*
I guess there are different spectrum of discussion here.

Long long time ago, my grandparents bought houses with lots of cash upfront.
Long time ago, my dad bought houses with less cash upfront.
Now, I buy my property with <10% DP.

Long long time ago, perhaps those who can't afford to pay cash upfront is bad paymaster in repaying loan?

Time has changed.

We have read so many news that wages in Malaysia isn't increasing, yet inflation has gone up significantly. Many news that says younger generation can't save due to high cost of living.

Our kids may need to accept the fact that they can't buy house. And many years later, my grandson perhaps can't even pay deposit for rent.

Sad but we need to understand the market.

wheimeng
post Mar 18 2017, 11:04 AM

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QUOTE(stone-creation @ Mar 15 2017, 04:26 PM)
More than that, landlord has to give 50% discount for the first month rental, so total is 1.5 months rental.
*
No more 50% discount.

It's true that you pay 1 month rental, but bear in mind this is on the 12th month rent.

Suppose your tenant terminate / run away on the 11th month - you technically did not pay us anything.


heavensea
post Mar 18 2017, 11:39 AM

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QUOTE(wheimeng @ Mar 18 2017, 11:02 AM)
I guess there are different spectrum of discussion here.

Long long time ago, my grandparents bought houses with lots of cash upfront.
Long time ago, my dad bought houses with less cash upfront.
Now, I buy my property with <10% DP.

Long long time ago, perhaps those who can't afford to pay cash upfront is bad paymaster in repaying loan?

Time has changed.

We have read so many news that wages in Malaysia isn't increasing, yet inflation has gone up significantly. Many news that says younger generation can't save due to high cost of living.

Our kids may need to accept the fact that they can't buy house. And many years later, my grandson perhaps can't even pay deposit for rent.

Sad but we need to understand the market.
*
Sad but truth.
wheimeng
post Mar 18 2017, 12:15 PM

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At the spectrum for who can afford to buy house, can only afford less and less of down payment

At the spectrum for who can only afford to rent house, can only afford less and less of deposit.

The initial upfront is the killer for both house buyer and tenant. And btw, do not penalise all genuine tenants just because of some bad apples.

Therefore we came up with solution to solve this problem. Allianz General Insurance is bridging this so that everyone can move forward with the future trend with ease.

We barely know the world we live in, things are changing so rapidly. We cannot use the lenses of the past to see the future. But we certainly can give the benefit of doubt for whatever innovation is in the market and give it a try, because end of the day, nothing really really bad can happen.
holybo
post Mar 18 2017, 10:50 PM

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QUOTE(wheimeng @ Mar 18 2017, 12:15 PM)
At the spectrum for who can afford to buy house, can only afford less and less of down payment

At the spectrum for who can only afford to rent house, can only afford less and less of deposit.

The initial upfront is the killer for both house buyer and tenant. And btw, do not penalise all genuine tenants just because of some bad apples.

Therefore we came up with solution to solve this problem. Allianz General Insurance is bridging this so that everyone can move forward with the future trend with ease.

We barely know the world we live in, things are changing so rapidly. We cannot use the lenses of the past to see the future. But we certainly can give the benefit of doubt for whatever innovation is in the market and give it a try, because end of the day, nothing really really bad can happen.
*
It is a good idea for doing a tech in renting market. Generally Speedrent should need to compete with existing agent who collect 1 month rental for commission & they settle everything including finding tenants, viewing, etc.

Speedrent is a DIY platform, hence landlord should be charged much more lesser (50%-80% cheaper) for listing a property there since landlord has to bring tenant to view which is the most hassle part.

However, from what I feel, I have some suggestions:

1) You should explain graphically/video to explain on how speedrent works for tenant & landlord
2) Landlord should required to sign up before posting a property, for further editing if required. (I didn't use mobile apps)
3) Insurance is free or require additional charges?

Tech company basically has to create disruptive force in current market, usually bringing cost saving & convenience mechanism for both parties. I dont think Speedrent is doing enough to create the force as what Uber/Airbnb did.. Probably Speedrent require more fund to fight the turf war
gks
post Mar 18 2017, 11:12 PM

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Can share what is the maximum coverage based on the one month charged by Allianz insurance?
Say example my one month rental is rm10k. If tenant left at 6th month with mountain of unpaid utilities or they totally wreck the house up and down when they leave at 12th month.
propertybbb
post Mar 19 2017, 06:57 PM

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QUOTE(wheimeng @ Mar 18 2017, 11:55 AM)
Actually we are quite different in terms of filtering. We have begun CCRIS / CTOS / RAMCI to credit score tenant (this is one of the major step on how bank approve loan). Next month we will start Global Criminal Check on foreigners as well.
I believe what you experience as to 'look see look see' tenant is everywhere, just that agents will deal with that.

It's crucial to speak to the tenant a little more before doing viewing appointments. Acknowledging this is a problem - we will have this solution by Q3 this year.
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Good that u have credit check on local. Foreigners criminal check is good too. But foreigners credit check is still not covered.
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post Mar 19 2017, 07:25 PM

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QUOTE(wheimeng @ Mar 18 2017, 10:55 AM)
Actually we are quite different in terms of filtering. We have begun CCRIS / CTOS / RAMCI to credit score tenant (this is one of the major step on how bank approve loan). Next month we will start Global Criminal Check on foreigners as well.
I believe what you experience as to 'look see look see' tenant is everywhere, just that agents will deal with that.

It's crucial to speak to the tenant a little more before doing viewing appointments. Acknowledging this is a problem - we will have this solution by Q3 this year.
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Just wonder do you get the prior consent from the tenant before conduct the CCRIS/CTOS/RAMCI search?
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post Mar 19 2017, 08:23 PM

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QUOTE(wheimeng @ Mar 18 2017, 10:55 AM)
Actually we are quite different in terms of filtering. We have begun CCRIS / CTOS / RAMCI to credit score tenant (this is one of the major step on how bank approve loan). Next month we will start Global Criminal Check on foreigners as well.
I believe what you experience as to 'look see look see' tenant is everywhere, just that agents will deal with that.

It's crucial to speak to the tenant a little more before doing viewing appointments. Acknowledging this is a problem - we will have this solution by Q3 this year.
*
If u guys really can check up to CCRIS level. I think is a good news to property landlords.
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QUOTE(Jasoncat @ Mar 19 2017, 07:25 PM)
Just wonder do you get the prior consent from the tenant before conduct the CCRIS/CTOS/RAMCI search?
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Is prior permission required?
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QUOTE(David_77 @ Mar 19 2017, 08:33 PM)
Is prior permission required?
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Yes
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QUOTE(Jasoncat @ Mar 19 2017, 08:53 PM)
Yes
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wheimeng
post Mar 25 2017, 05:57 PM

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Yes, consent is required for the check.

Currently monthly rental that we do is between RM1 - 4k/mo. Not open for high rental yet.
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QUOTE(wheimeng @ Mar 18 2017, 11:04 AM)
No more 50% discount.

It's true that you pay 1 month rental, but bear in mind this is on the 12th month rent.

Suppose your tenant terminate / run away on the 11th month - you technically did not pay us anything.
*
If tenant run away before the contract end. Normal circumstances we will not return the deposit as landlord. And even after the full 12 months, in case they didn't service Aircon or clean the unit as per stated in tenancy agreement we will still be able to do so with the deposit on hand.

But now landlord pay the same as using agent and bear all the risks ... No deposit on hand to handle the Aircon service, cleaning, etc?

And it's not even a guarantees payment now... It's just invoicing the tenant and hope for payment. If they don't pay we will just get back the 2 months rental.

It's a stupid idea. I hope all landlord stop using this service as it will kill the landlord.
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QUOTE(wheimeng @ Mar 25 2017, 05:57 PM)
Yes, consent is required for the check.

Currently monthly rental that we do is between RM1 - 4k/mo. Not open for high rental yet.
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RM4k is high enough for the losses... Many are hard-earned money from landlord who barely can cover the loan.
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QUOTE(holybo @ Mar 18 2017, 10:50 PM)
It is a good idea for doing a tech in renting market. Generally Speedrent should need to compete with existing agent who collect 1 month rental for commission & they settle everything including finding tenants, viewing, etc.

Speedrent is a DIY platform, hence landlord should be charged much more lesser (50%-80% cheaper) for listing a property there since landlord has to bring tenant to view which is the most hassle part.

However, from what I feel, I have some suggestions:

1) You should explain graphically/video to explain on how speedrent works for tenant & landlord
2) Landlord should required to sign up before posting a property, for further editing if required. (I didn't use mobile apps)
3) Insurance is free or require additional charges?

Tech company basically has to create disruptive force in current market, usually bringing cost saving & convenience mechanism for both parties. I dont think Speedrent is doing enough to create the force as what Uber/Airbnb did.. Probably Speedrent require more fund to fight the turf war
*
Agreed. I must say Speedrent is a brilliant idea. thumbsup.gif However to tackle bad tenants, more resources and ideas need to kick in. For eg, banks do searches and name screening on customers but there are still NPLs. Bad times cannot be foresee. Someone rich can be broke at anytime.
icemanfx
post Mar 26 2017, 08:17 AM

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Speedrent targeted customers are poor subprime tenants and desperate landlords; default rate should be higher than conventional tenants.



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post Mar 26 2017, 10:27 AM

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QUOTE(holybo @ Mar 18 2017, 10:50 PM)
It is a good idea for doing a tech in renting market. Generally Speedrent should need to compete with existing agent who collect 1 month rental for commission & they settle everything including finding tenants, viewing, etc.

Speedrent is a DIY platform, hence landlord should be charged much more lesser (50%-80% cheaper) for listing a property there since landlord has to bring tenant to view which is the most hassle part.

However, from what I feel, I have some suggestions:

1) You should explain graphically/video to explain on how speedrent works for tenant & landlord
2) Landlord should required to sign up before posting a property, for further editing if required. (I didn't use mobile apps)
3) Insurance is free or require additional charges?

Tech company basically has to create disruptive force in current market, usually bringing cost saving & convenience mechanism for both parties. I dont think Speedrent is doing enough to create the force as what Uber/Airbnb did.. Probably Speedrent require more fund to fight the turf war
*
They actually have a decent video that explains the whole process. Perhaps you can download the app and try it out? Quite an impressive and intuitive app I would say. My only comment would be most of the prospective tenants that I search seems to be agents or 'not serious tenants'. Other than that, a pretty good app.
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post Mar 26 2017, 01:02 PM

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QUOTE(DrPitchard @ Mar 26 2017, 10:27 AM)
They actually have a decent video that explains the whole process. Perhaps you can download the app and try it out? Quite an impressive and intuitive app I would say. My only comment would be most of the prospective tenants that I search seems to be agents or 'not serious tenants'. Other than that, a pretty good app.
*

u

Yes. I have seen that as well. Airbnb is for short-term stay there are plenty of risks but it's a really fantastic apps as it help to boost up the rental yields. May I know what's the value added or booster for landlord's to use speed rent beside save half a month rental?

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post Mar 26 2017, 03:57 PM

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I prefer to see my tenant face to face and check tenant profile first before decide rent out..
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QUOTE(Jliew168 @ Mar 26 2017, 03:57 PM)
I prefer to see my tenant face to face and check tenant profile first before decide rent out..
*
If I'm not mistaken, SpeedRent is a channel/marketplace for tenants and landlords to meet/greet, skipping the conventional property agent. By doing so, the 1 month commission can also be saved and the savings, divided equally between the tenant and also the landlord.

Landlord will still meet their prospective tenant face to face before the final decision on whether to rent or not is made.
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post Mar 30 2017, 03:08 PM

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I found that the apps is lag and prospects lust seems stagnant. I have been msg those prospect, so far no go. I think hostelhunting.com much more easy. But speedrent does has potential as their inssurance coverage. I hope someone here can give review.
lucifal
post Apr 11 2017, 11:29 PM

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Just got a tenant through SpeedRent recently. Let's see how everything turns out.

1. Met up with Tenant face to face.
2. Speedrent has been helpful in arranging the meet-up using WhatsApp.

Correct me if I'm wrong. I'm not giving 50% discount on 1st month rental. Speedrent is taking the 12th month rental , however, they're providing guarantees using Allianz insurance to cover up to 2 months rental loss in case of no payment and also legal fees in eviction of bad tenants.

Eviction will NOT be handled by them, but Speedrent stated will assist on a case to case basis.

Speedrent basically invoice Tenant, tenant pay speedrent, speedrent pay Landlord. Let's see how this works out, as Speedrent becomes a collecting agent on my behalf as well.

Also for analysis purposes

I've engaged 4-5 property agents to rent out , but all like tidak apa attitude.

Posted in SpeedRent in January 2017. Met 1 potential tenant face to face recently, with around interested 2 people (1 of them is a property agent)

This post has been edited by lucifal: Apr 11 2017, 11:33 PM
propertybbb
post Apr 12 2017, 11:12 PM

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enough coverage on damanges on your furnitures etc?
lucifal
post Apr 12 2017, 11:32 PM

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The insurance coverage covers the following:
-02 month's rent
-RM 1000 for any inconvenience benefits (utilities bills + minor repairs)
-RM 15K (For any accidental damage+theft in the house)

So far what I got from SpeedRent.
wheimeng
post Apr 17 2017, 12:52 PM

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QUOTE(lucifal @ Apr 12 2017, 11:32 PM)
The insurance coverage covers the following:
-02 month's rent
-RM 1000 for any inconvenience benefits (utilities bills + minor repairs)
-RM 15K (For any accidental damage+theft in the house)

So far what I got from SpeedRent.
*
That's correct, and 2 demand letter from law firm.
lucifal
post Apr 17 2017, 01:26 PM

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The Tenant backed out last minute. However, Speedrent got another few potentials lined up.

Let's see how things worked out from here. An update to those interested in SpeedRent services.
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post Apr 17 2017, 01:31 PM

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QUOTE(lucifal @ Apr 11 2017, 11:29 PM)
Just got a tenant through SpeedRent recently. Let's see how everything turns out.

1. Met up with Tenant face to face.
2. Speedrent has been helpful in arranging the meet-up using WhatsApp.

Correct me if I'm wrong. I'm not giving 50% discount on 1st month rental. Speedrent is taking the 12th month rental , however, they're providing guarantees using Allianz insurance to cover up to 2 months rental loss in case of no payment and also legal fees in eviction of bad tenants.

Eviction will NOT be handled by them, but Speedrent stated will assist on a case to case basis.

Speedrent basically invoice Tenant, tenant pay speedrent, speedrent pay Landlord. Let's see how this works out, as Speedrent becomes a collecting agent on my behalf as well.

Also for analysis purposes

I've engaged 4-5 property agents to rent out , but all like tidak apa attitude.

Posted in SpeedRent in January 2017. Met 1 potential tenant face to face recently, with around interested 2 people (1 of them is a property agent)
*
What is the safeguard that Speedrent won't run away/delay in the rental remittance?
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post Apr 18 2017, 09:07 AM

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QUOTE(lucifal @ Apr 17 2017, 01:26 PM)
The Tenant backed out last minute. However, Speedrent got another few potentials lined up.

Let's see how things worked out from here. An update to those interested in SpeedRent services.
*
Good luck mate. Keep us update on your rental dealing via speedrent.
Interesting concept.
Asali
post Apr 21 2017, 09:05 AM

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Try a few times used SpeedRent. It should have some filtering checks before accepted the potential tenant interact with landlord.

I faced a person do not want to tell his working place, another person tell stay together with friend but do not want to tell is a she or he, we all know that malay couple should not stay together before get marry....etc.

SpeedRent should have 1st filtered out those who are not willing to provide his personal details such as company name, how many person stay gal or guy , bla bla bla...Do just blindly accepted
wheimeng
post May 1 2017, 08:18 PM

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QUOTE(Asali @ Apr 21 2017, 09:05 AM)
Try a few times used SpeedRent. It should have some filtering checks before accepted the potential tenant interact with landlord.

I faced a person do not want to tell his working place, another person tell stay together with friend but do not want to tell is a she or he, we all know that malay couple should not stay together before get marry....etc.

SpeedRent should have 1st filtered out those who are not willing to provide his personal details such as company name, how many person stay gal or guy , bla bla bla...Do just blindly accepted
*
Noted, we will add more questions before they submit enquiry.

We will also start selectively credit check on tenant in coming months.
Airlandsea
post Jun 13 2017, 03:51 PM

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Speedrent service is for whole unit. How about room by room rental?
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post Jun 13 2017, 04:51 PM

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QUOTE(wheimeng @ May 1 2017, 08:18 PM)
Noted, we will add more questions before they submit enquiry.

We will also start selectively credit check on tenant in coming months.
*
Hi Whei Meng, been following your work for many months and appreciate the good work you & your team are offering to the market.

Out of curiousity, what is SpeedRent's approach to the current pool of Real Estate Negotiators which many claim you guys are displacing? Hostile/exclusive or open to collaboration, or just neutral? If open to collaboration, what vision do you have for which Speedrent & RENs could work together at?

Looking forward to hear from you.
soulmad
post Jun 30 2017, 12:18 PM

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so how the service? anyone using?
ckean_ng
post Jul 4 2017, 01:14 PM

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Im using speedrent service just a month. this is based on my experience after a month using speedrent.
before sign up speedrent CS will follow up closely, whatapps groupchat reply instantly even tenant and me have queries at evening time. after I sign up with tenant. I felt like they clean hand just let me solve dealing everything with tenant myself. (is okey maybe this new trend of using this app)
Now just one months from the day engage with speedrent service. I have whatapps speedrent customer service yesterday regarding the rental fee & my insurance policy not yet receive, but sadly no read and never reply. So today call also No answer.
Wondering what happen to speedrent.

CEO wheimeng
I have contact your Customer service, app, and general number none of channel can reach. After sales service you need to take care if you still in the business. I still looking forward speedrent can do better.


HELLO HELLO
post Jul 4 2017, 01:31 PM

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The tenant also need to fill in their basic personal info. Most of the time I found they don't have the info. Macam occupation, nationality, family stay or others.. etc. owner need to filter it before answering them.
Lcsx
post Jul 4 2017, 02:38 PM

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Anyone else have experience using this? I am interested too.



nookie188
post Jul 4 2017, 03:27 PM

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QUOTE(HELLO HELLO @ Jul 4 2017, 01:31 PM)
The tenant also need to fill in their basic personal info. Most of the time I found they don't have the info. Macam occupation, nationality, family stay or others.. etc. owner need to filter it before answering them.
*
i don't feel confident using speedrent as I discovered their staff themselves are not familiar with what is legal and what is not so dispensing
wrong info to owners is a no no...they don't really vet the tenants before contacting owners...just the basic info also they don't ask.
One time, gave me wrong info summore on the residency status of prospect tenant.

This post has been edited by nookie188: Jul 4 2017, 03:28 PM
RedBerry
post Jul 4 2017, 06:08 PM

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Hello all. I just sign the contract as Landlord. There are 1 issue here i want to share. Before signing, the speedrent agent says they will collect 1st and the 12th months payment from the tenant. Speedrent will pay the Landlord 1st month Full and use the 12th months payment for insurance. Upon that, they didn't mention about Landlord wont get the 12th months payment. In total, Landlord only will receive 11th months of rental payment. ONLY AFTER I sign the contract they mention about this. What do you guys think? Now i feel cheated.
honesty tan
post Jul 4 2017, 10:47 PM

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QUOTE(RedBerry @ Jul 4 2017, 06:08 PM)
Hello all. I just sign the contract as Landlord. There are 1 issue here i want to share. Before signing, the speedrent agent says they will collect 1st and the 12th months payment from the tenant. Speedrent will pay the Landlord 1st month Full and use the 12th months payment for insurance. Upon that, they didn't mention about Landlord wont get the 12th months payment. In total, Landlord only will receive 11th months of rental payment. ONLY AFTER I sign the contract they mention about this. What do you guys think? Now i feel cheated.
*
I think that's reasonable just like you appoint external agent to secure tenants - commissions would be paid somewhere, be it one time charge or exit charge, for exchange of services.
honesty tan
post Jul 4 2017, 10:48 PM

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QUOTE(Airlandsea @ Jun 13 2017, 03:51 PM)
Speedrent service is for whole unit. How about room by room rental?
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Curious to know this too - the turnaround could be faster if can accommodate by rooms, however not sure this is meeting the overall costs analysis under Speedrent operation.
honesty tan
post Jul 4 2017, 10:54 PM

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QUOTE(lucifal @ Apr 11 2017, 11:29 PM)
Just got a tenant through SpeedRent recently. Let's see how everything turns out.

1. Met up with Tenant face to face.
2. Speedrent has been helpful in arranging the meet-up using WhatsApp.

Correct me if I'm wrong. I'm not giving 50% discount on 1st month rental. Speedrent is taking the 12th month rental , however, they're providing guarantees using Allianz insurance to cover up to 2 months rental loss in case of no payment and also legal fees in eviction of bad tenants.

Eviction will NOT be handled by them, but Speedrent stated will assist on a case to case basis.

Speedrent basically invoice Tenant, tenant pay speedrent, speedrent pay Landlord. Let's see how this works out, as Speedrent becomes a collecting agent on my behalf as well.

Also for analysis purposes

I've engaged 4-5 property agents to rent out , but all like tidak apa attitude.

Posted in SpeedRent in January 2017. Met 1 potential tenant face to face recently, with around interested 2 people (1 of them is a property agent)
*
The important aspects to consider is, how's the traffics Speedrent could bring in - if at least 5-10 prospects who are keen for viewing within a month, chance of closing would be higher, in lesser lead time and units could rent out within the same month. I like to concept of Owners still require some hands on to proceed for next steps. This allow us to learn the market and better controls to qualify the tenants. laugh.gif
godlikexioo
post Jul 5 2017, 11:59 AM

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I did tried one, my experience was not good. Appointment can be not shown, alot of seem kacau-kacau only.

Just my tot, if u got time than can use speed rent or else better let agent handle for u. Because Speed Rent not in helping on screening, arranging appointment, contract follow up. The main problem is after meet up and both are happy. The deal can close but eventually hav to stop cause donno what the following steps to do.

if speed rent is reading may explain here.

This post has been edited by godlikexioo: Jul 5 2017, 12:02 PM
propertybbb
post Jul 5 2017, 09:25 PM

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QUOTE(godlikexioo @ Jul 5 2017, 12:59 PM)
I did tried one, my experience was not good. Appointment can be not shown, alot of seem kacau-kacau only.

Just my tot, if u got time than can use speed rent or else better let agent handle for u. Because Speed Rent not in helping on screening, arranging appointment, contract follow up. The main problem is after meet up and both are happy. The deal can close but eventually hav to stop cause donno what the following steps to do.

if speed rent is reading may explain here.
*
the problem for me is speedrent charging one month rent as fees n insurance. So in the end, for owner it is lppl ..n yet need to handle viewings n filtering.
godlikexioo
post Jul 6 2017, 08:37 AM

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QUOTE(propertybbb @ Jul 5 2017, 09:25 PM)
the problem for me is speedrent charging one month rent as fees n insurance. So in the end, for owner it is lppl ..n yet need to handle viewings n filtering.
*
I tot is no charges from speed rent.
If there is charges than is unclear, unknown.
What i see is no difference u post in mudah, coz u do everything your own (filtering, viewing, contract) and
If still need pay them than is worse coz no help assistance from speedrent.

balistafear
post Jul 6 2017, 09:49 AM

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Anyone from SpeedRent around, kind to explain the above? Valid points, would be beneficial for all forumers and readers if someone clarifies the above

yapy05
post Jul 28 2017, 04:15 PM

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Pretty screwed up app and customer service. Really laggy phone app for starters and apparently, Speedrent ONLY allows landlords to list if they agree to their No Deposit Scheme, no 2 ways about it.

If you feel uncomfortable with this scheme and have valid questions about it which none of their customer support can properly answer, they will take down your listing. Poor poor poor!!




yapy05
post Jul 28 2017, 04:22 PM

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First customer service person told me that it's entirely up to me as the owner to agree to their No Deposit Scheme. A week later, their so called manager (Tanya) tells me that they will be taking down my listing as I have not yet agreed to their No Deposit Scheme.

These guys can't make up their minds! Bunch of unethical jokers. No point being held to ransom by some company who can't even train their staff properly.
yapy05
post Jul 28 2017, 04:28 PM

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QUOTE(propertybbb @ Jul 5 2017, 09:25 PM)
the problem for me is speedrent charging one month rent as fees n insurance. So in the end, for owner it is lppl ..n yet need to handle viewings n filtering.
*
I looked at their premium paid to Allianz and it's about 1/2 of monthly rental. I'd rather get a few reliable agents who can properly filter tenants. Again, their phone app sucks big time and is of no use setting appointments and such.

This post has been edited by yapy05: Jul 28 2017, 04:30 PM
lucifal
post Jul 29 2017, 06:34 PM

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I finally rented out my unit through conventional Real estate agents, who actually screened through the tenants before introducing to me.

Speedrent had 1 prospect, nearly signed, but Tenant canceled last minute.
wheimeng
post Aug 7 2017, 11:05 AM

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QUOTE(godlikexioo @ Jul 5 2017, 11:59 AM)
I did tried one, my experience was not good. Appointment can be not shown, alot of seem kacau-kacau only.

Just my tot, if u got time than can use speed rent or else better let agent handle for u. Because Speed Rent not in helping on screening, arranging appointment, contract follow up. The main problem is after meet up and both are happy. The deal can close but eventually hav to stop cause donno what the following steps to do.

if speed rent is reading may explain here.
*
We understand that there is still an education gap needed, hence we have customer service rep to help both landlord and tenant.

Right now there is somewhat handholding process for all of the steps mentioned.
wheimeng
post Aug 7 2017, 11:07 AM

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QUOTE(propertybbb @ Jul 5 2017, 09:25 PM)
the problem for me is speedrent charging one month rent as fees n insurance. So in the end, for owner it is lppl ..n yet need to handle viewings n filtering.
*
It's true that Speedrent charges one month rent. However, we charge the 12th month rent.

So if a tenant fail to complete their 12 months agreement, you do not pay anything at all.
wheimeng
post Aug 7 2017, 11:09 AM

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QUOTE(yapy05 @ Jul 28 2017, 04:22 PM)
First customer service person told me that it's entirely up to me as the owner to agree to their No Deposit Scheme. A week later, their so called manager (Tanya) tells me that they will be taking down my listing as I have not yet agreed to their No Deposit Scheme.

These guys can't make up their minds! Bunch of unethical jokers. No point being held to ransom by some company who can't even train their staff properly.
*
Point taken, would strengthen this process further.
godlikexioo
post Aug 7 2017, 12:52 PM

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QUOTE(wheimeng @ Aug 7 2017, 11:05 AM)
We understand that there is still an education gap needed, hence we have customer service rep to help both landlord and tenant.

Right now there is somewhat handholding process for all of the steps mentioned.
*
Can I suggest that add in feature button to press once both side are agree after viewing. Than ur HQ arrange the following step for us. Since speed rent is doing everything on line it is just a simple step follow up by ur team.


wheimeng
post Aug 7 2017, 07:12 PM

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QUOTE(godlikexioo @ Aug 7 2017, 12:52 PM)
Can I suggest that add in feature button to press  once both side are agree after viewing. Than ur HQ arrange the following step for us. Since speed rent is doing everything on line it is just a simple step follow up by ur team.
*
We have an appointment feature - just that most are unaware of it / just exchange phone number and make appointment externally.

We will need to do something about it, if you have any idea - would love to hear from you!
ckean_ng
post Aug 10 2017, 12:29 PM

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2nd month engaged with speedrent as landlord. last months I receive late rental payment & today 10th of the months I still not receive my rental and did not get any notice or update about my rental until I called speedrent only they give a text to the whatapps group chat asking rental payment.
Since speedrent already collected 1 month advance rental from tenant Can speedrent pay landlord beginning of every month & you all chase tenant payment on speedrent responsibility?

yapy05
post Aug 10 2017, 04:44 PM

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Isn't the tenant supposed to have a payment source on file with Speedrent in order to qualify for their no deposit scheme in the first place? If that's the case, why is there an issue of late payment by the tenant as this should be auto-debited from the tenant at the beginning of each month?

ckean_ng
post Aug 10 2017, 05:11 PM

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QUOTE(yapy05 @ Aug 10 2017, 04:44 PM)
Isn't the tenant supposed to have a payment source on file with Speedrent in order to qualify for their no deposit scheme in the first place? If that's the case, why is there an issue of late payment by the tenant as this should be auto-debited from the tenant at the beginning of each month?
*
when speedrent customer service as told will auto debit every month by credit card. buy after sign off and handover my key to tenant. only tell me is payment by cash. so every month they need to chase the rental payment. and now affected my rental collection. shakehead.gif
until now I not see they have any solution for me yet.

nookie188
post Aug 10 2017, 05:35 PM

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QUOTE(ckean_ng @ Aug 10 2017, 12:29 PM)
2nd month engaged with speedrent as landlord. last months I receive late rental payment &  today 10th of the months I still not receive my rental and did not get any notice or update about my rental until I called speedrent only they give a text to the whatapps group chat asking rental payment.
Since speedrent already collected 1 month advance rental from tenant Can speedrent pay landlord beginning of every month & you all chase tenant payment on speedrent responsibility?
*
Exactly why I am skeptical about using them..

Just when talking to their customer service people already made me uncomfortable so I decided not to use them.

Looks like they have to chase up for payment (cash) and then only pay you the owner.. I was advised its via credit card so now different story..thank goodness I bailed..
archonixm
post Aug 10 2017, 08:14 PM

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QUOTE(nookie188 @ Aug 10 2017, 05:35 PM)
Exactly why I am skeptical about using them..

Just when talking to their customer service people already made me uncomfortable so I decided not to use them.

Looks like they have to chase up for payment (cash) and then only pay you the owner.. I was advised its via credit card so now different story..thank goodness I bailed..
*
THat is the use of Insurance, regardless of credit card or cash. even credit card, if they dont have money they can always cancel the card..if they have the money cash or credit is the same to me..

So what I think is, once we have sign agreement, i want to immediately get my policy number..or else, might as well use mudah...
yapy05
post Aug 11 2017, 10:14 AM

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QUOTE(nookie188 @ Aug 10 2017, 05:35 PM)
Exactly why I am skeptical about using them..

Just when talking to their customer service people already made me uncomfortable so I decided not to use them.

Looks like they have to chase up for payment (cash) and then only pay you the owner.. I was advised its via credit card so now different story..thank goodness I bailed..
*
Totally agree about their customer service not even knowing their own product and in my case, actually lying to me.

Actually, I was led to believe that the 'beauty' of their no deposit scheme is that they (Speedrent) would act as a third party payment processor and would auto debit the tenant's credit or debit card or online bank transfer on a monthly basis. That was their justification for the fees they charge from the value that they create for owners.

From the looks of things, just a bunch of empty promises.
yapy05
post Aug 11 2017, 10:23 AM

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QUOTE(archonixm @ Aug 10 2017, 08:14 PM)
THat is the use of Insurance, regardless of credit card or cash. even credit card, if they dont have money they can always cancel the card..if they have the money cash or credit is the same to me..

So what I think is, once we have sign agreement, i want to immediately get my policy number..or else, might as well use mudah...
*
Dealing with insurance another big headache and who knows the sort of clauses which they insert into the agreement which in most cases, always protects the insurance companies first and Speedrent next. Ambiguous terms that are almost always in their favor.

Us owners will always get the shorter end of the stick. Sad but true.
Amsie
post Aug 23 2017, 09:53 AM

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HeAted discussion here XD

Seeing potential tenant tonight from speedrent, will see how it goes.

Don't mind supporting a new business start up like this.
Hope it turns out good!
Amsie
post Aug 23 2017, 10:00 AM

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I do know some high income Earners who barely save, they spend how much they earn. Haha.. so it's possible that there isn't market for those who want to rent but do not wan to pay 3 months deposit.

If it's charged to credit card, then it should not be concern. But if it's cash term then we must judge ourselves whether we are comfortable with the tenant after seeing them.
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post Aug 23 2017, 10:48 AM

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Owner paying the same one month commission (in the name of insurance, etc)
Owner get to handle everything like tenant filter, etc
Owner cannot receive any deposit and at the end if anything need to claim insurance

Why go through all these hassle?? I rather just use agent at the end.
Tenant who can’t pay deposit = tenant who potentially will not pay rent and all responsibility at the end will falls to Owner.

It was a good idea until this stupid idea of insurance came into the picture and try to use owner’s house to make money and pass all risk to owner.

There’s no win win here at all.
ckean_ng
post Aug 23 2017, 05:05 PM

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QUOTE(Amsie @ Aug 23 2017, 10:00 AM)
I do know some high income Earners who barely save, they spend how much they earn. Haha.. so it's possible that there isn't market for those who want to rent but do not wan to pay 3 months deposit.

If it's charged to credit card, then it should not be concern. But if it's cash term then we must judge ourselves whether we are comfortable with the tenant after seeing them.
*
A BIG NO to cash payment tenant, will trouble in future!! speedrent cheating at beginning said tenant pay by credit card but in the end he is pay by cash. make a strict deal with speedrent if tenant pay cash or cancel credit card payment just void the agreement. unless u can accept it.

wheimeng
post Aug 23 2017, 09:17 PM

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I saw some feedback here and mostly negative experience with Speedrent. I believe most of them were genuine feedback but some were very wrong.

First of all, I wish to explain what Speedrent is really about.

It started with a simple frustration. I needed to lease my house in 2014 ASAP, contacted 50 agents through SMS, 10 responded, and ONLY 2 came to take photo of my unit. 1 month later, it was rented out. Towards the 4th/5th month, I've had rental collection issue, agent didn't bother to help. Fortunately the tenant was oversea and therefore didn't pay on time.

But during the moment of frustration, I thought:

What if I only SMS 10 agents and none of them responded?
Why am I paying the fees to agent when there is zero after-sales service, especially when I needed them the most?

That got me started to think.

Is there any platform that is especially designed for landlord to manage their rental house easily and deal with all the hassle, I would pay for it because property rental is suppose to be a god damn passive income! And that became the vision guiding me in building Speedrent as the dream of all landlords.

There were a lot of outdated information in this thread. And I have myself to blame for not following up this thread closely. More importantly, there is limited information on our website and everyone took all opinions here as what Speedrent is. I started responding in Aug, and we are in the midst of creating a lot of articles to explain what Speedrent is. But since it's not fast enough, I'll write few simple answers for everyone to read. My response may be aggressive in certain answers, but I wish all landlord read it with an open mind.

Click on the below links for whichever topic that you are interested in:

Customer Service False Information / Delayed Rental Payment
Speedrent not working, no tenant at all!
Speedrent = Agent? Use Agent better?
The killer No Deposit, sounds like a scam
How does Speedrent Tenancy Agreement work, esp Termination

I can be reached at wm@speedrent.com or 0192679338.

This post has been edited by wheimeng: Aug 24 2017, 05:58 AM
gks
post Aug 23 2017, 10:31 PM

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Great Q&A smile.gif
How about if the tenant decided to terminate the tenancy halfway? Usually as landlord we have right to forfeit the deposit
Similarly if landlord decided to terminate the tenancy halfway.
wheimeng
post Aug 24 2017, 05:58 AM

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QUOTE(gks @ Aug 23 2017, 10:31 PM)
Great Q&A smile.gif
How about if the tenant decided to terminate the tenancy halfway? Usually as landlord we have right to forfeit the deposit
Similarly if landlord decided to terminate the tenancy halfway.
*
Added your question to my main response, you can read here.

thecaterpillar
post Aug 24 2017, 09:49 AM

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Great platform, will definitely give it a try when I'm looking for tenant soon.
gks
post Aug 24 2017, 10:19 AM

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QUOTE(wheimeng @ Aug 24 2017, 05:58 AM)
Added your question to my main response, you can read here.
*
With a bit of tweaking I think your platform will hit a market sweet spot. The rental range seems to be ok given conscious budget targeted mass market and for landlord usually this range of market the unit only comes with bare or built in fitted therefore reducing damages concern.

But I think volume (landlord and tenant) is very important so that both can get leads. Maybe you need to spend more effort (time & $$$) for exposure. Time is always essence for landlords and if we didn't get any leads, we may just give up the idea altogether.
wheimeng
post Aug 24 2017, 01:20 PM

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QUOTE(gks @ Aug 24 2017, 10:19 AM)
With a bit of tweaking I think your platform will hit a market sweet spot. The rental range seems to be ok given conscious budget targeted mass market and for landlord usually this range of market the unit only comes with bare or built in fitted therefore reducing damages concern.

But I think volume (landlord and tenant) is very important so that both can get leads. Maybe you need to spend more effort (time & $$$) for exposure. Time is always essence for landlords and if we didn't get any leads, we may just give up the idea altogether.
*
gks, yes, that's always the plan to grow. There is a lot of new concept and the way we think about rental. And we need to do a lot of education work, as well as support from landlord and tenant!

Thanks for your encouragement and keep the feedback coming back.
gks
post Aug 24 2017, 01:28 PM

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QUOTE(wheimeng @ Aug 24 2017, 01:20 PM)
gks, yes, that's always the plan to grow. There is a lot of new concept and the way we think about rental. And we need to do a lot of education work, as well as support from landlord and tenant!

Thanks for your encouragement and keep the feedback coming back.
*
More options out there is always good for the market whether to tenants, landlords and agents.
ken12345
post Oct 6 2017, 11:06 AM

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QUOTE(wheimeng @ Apr 12 2016, 03:34 PM)
That's the goal, hopefully no more late payment anymore! You totally get it biggrin.gif

Thank you for your feedback, and we will discuss this internally.

As for cancel/mia credit card, the guarantee would kick in automatically.
*
Hi Wheiming,
I see that there's also an option of online transfer instead of credit card.
What happened if the tenant does not online transfer the rental on time?
Any penalty?
For me as an owner, the most important thing is the on-time rental at the early of the month.
So just wondering how speedrent can protect owners from that.

Cause I see that the app is considering fairness and benefit for young tenants a lot,
but what about the benefit for owners?

ken12345
post Oct 6 2017, 11:19 AM

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QUOTE(wheimeng @ Aug 24 2017, 01:20 PM)
gks, yes, that's always the plan to grow. There is a lot of new concept and the way we think about rental. And we need to do a lot of education work, as well as support from landlord and tenant!

Thanks for your encouragement and keep the feedback coming back.
*
Hi Wheiming,

As far as I know the tenant just need to pay 2 months rental before moving, which is 1st month and 12th month rentals.
1st month rental will be 10% discounted by using CIMB card.
And 12th month rental will not be given to the owner but automatically becomes the insurance and platform fee right?

However, owner and tenant both have to organize and meet up by themselves without any speedrent people around.
That is somehow a bit unsafe for us owner to meet tenant directly.
which I feel that if the 12th month rental already taken by speedrent as the platform fee and insurance, then it would be better if speedrent can also come out as a 3rd party to arrange meet up in person together with tenant and owner to ensure the safety of both parties.

Honestly, i have just started using your service last month but I feel there is no guarantee for owner's safety.
Cause there was a tenant telling me that she is local Malay lady and asking me to contact her directly by whatsapp for viewing, but eventually turned out to be an African guy. As a lady owner myself who is alone, I was shocked and luckily there was a security guard around.

Probably this is a point for you guys to improve your system, since the platform fee is collected, there might be a better way to ensure the safety for both owner and tenant.

That's just my opinion after using your service.Appreciate if there is a better improvement.

This post has been edited by ken12345: Oct 6 2017, 11:20 AM
wheimeng
post Oct 8 2017, 09:18 AM

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QUOTE(ken12345 @ Oct 6 2017, 11:06 AM)
Hi Wheiming,
I see that there's also an option of online transfer instead of credit card.
What happened if the tenant does not online transfer the rental on time?
Any penalty?
For me as an owner, the most important thing is the on-time rental at the early of the month.
So just wondering how speedrent can protect owners from that.

Cause I see that the app is considering fairness and benefit for young tenants a lot,
but what about the benefit for owners?
*
We started with credit card but found out that penetration of credit card is fairly low (20-30%). Credit card can help us to collect rental more promptly, and there are declined credit cards whenever we try to charge. So not a foolproof solution.

Credit card and cash are a mean to payment, not the ultimate solution to timeliness. Our current experience is most tenants pay on time, through online banking or cash deposit.

So yes, credit card in a generalised view has better predictability compared to other means, but it's not guaranteed (e.g., exceeded credit limit).

We do not see Speedrent as biased towards tenants. In fact, we see our solution is a better solution for both landlord and tenant. Deposit is a legacy solution that does not protect landlord well, and at the same time create financial burden for the tenants.

e.g., the deposit does not cover damages well, especially we have heard so many landlord stories on tenant wrecked the house/furniture that costs them 5 figures easily.

The insurance that Speedrent worked out with Allianz, offers superior protection to landlord (2 months rental guarantee + RM15000 damage/theft on household content + RM1000 inconvenience benefit + 2x demand letter), while at the same time removing financial burden for tenant.

It's a fairer and better solution for both parties.


wheimeng
post Oct 8 2017, 11:19 AM

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QUOTE(ken12345 @ Oct 6 2017, 11:19 AM)
Hi Wheiming,

As far as I know the tenant just need to pay 2 months rental before moving, which is 1st month and 12th month rentals.
1st month rental will be 10% discounted by using CIMB card.
And 12th month rental will not be given to the owner but automatically becomes the insurance and platform fee right?

However, owner and tenant both have to organize and meet up by themselves without any speedrent people around.
That is somehow a bit unsafe for us owner to meet tenant directly.
which I feel that if the 12th month rental already taken by speedrent as the platform fee and insurance, then it would be better if speedrent can also come out as a 3rd party to arrange meet up in person together with tenant and owner to ensure the safety of both parties.

Honestly, i have just started using your service last month but I feel there is no guarantee for owner's safety.
Cause there was a tenant telling me that she is local Malay lady and asking me to contact her directly by whatsapp for viewing, but eventually turned out to be an African guy. As a lady owner myself who is alone, I was shocked and luckily there was a security guard around.

Probably this is a point for you guys to improve your system, since the platform fee is collected, there might be a better way to ensure the safety for both owner and tenant.

That's just my opinion after using your service.Appreciate if there is a better improvement.
*
Sorry to hear your experience. We will have option soon to verify tenant identity, safe, easy and transparent are the 3 key elements that we want to offer.

We expect by Nov this feature will be available to all. By then, hopefully you feel more secured in using Speedrent.

Thank you for your feedback, truly appreciate it!

p/s: CIMB discount has expired, no longer have that.


David_77
post Oct 8 2017, 06:57 PM

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wheimeng

Can you clarify the below-

1. Fee - basically no different from using agent, just that benefit in timing (pay later rather than upon signing tenancy agreements)
2. Insurance - at landlord cost but Speedrent gets commission
3. Deposit - if tenant goes rogue, Speedrent pays using the deposit. If tenant is good, Speedrent gets to use the deposit for its investment. So it's opportunity cost to landlord.

This post has been edited by David_77: Oct 8 2017, 07:11 PM
heavenly91
post Oct 8 2017, 09:42 PM

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QUOTE(wheimeng @ Aug 23 2017, 09:17 PM)
I saw some feedback here and mostly negative experience with Speedrent. I believe most of them were genuine feedback but some were very wrong.

First of all, I wish to explain what Speedrent is really about.

It started with a simple frustration. I needed to lease my house in 2014 ASAP, contacted 50 agents through SMS, 10 responded, and ONLY 2 came to take photo of my unit. 1 month later, it was rented out. Towards the 4th/5th month, I've had rental collection issue, agent didn't bother to help. Fortunately the tenant was oversea and therefore didn't pay on time.

But during the moment of frustration, I thought:

What if I only SMS 10 agents and none of them responded?
Why am I paying the fees to agent when there is zero after-sales service, especially when I needed them the most?

That got me started to think.

Is there any platform that is especially designed for landlord to manage their rental house easily and deal with all the hassle, I would pay for it because property rental is suppose to be a god damn passive income! And that became the vision guiding me in building Speedrent as the dream of all landlords.

There were a lot of outdated information in this thread. And I have myself to blame for not following up this thread closely. More importantly, there is limited information on our website and everyone took all opinions here as what Speedrent is. I started responding in Aug, and we are in the midst of creating a lot of articles to explain what Speedrent is. But since it's not fast enough, I'll write few simple answers for everyone to read. My response may be aggressive in certain answers, but I wish all landlord read it with an open mind.

Click on the below links for whichever topic that you are interested in:

Customer Service False Information / Delayed Rental Payment
Speedrent not working, no tenant at all!
Speedrent = Agent? Use Agent better?
The killer No Deposit, sounds like a scam
How does Speedrent Tenancy Agreement work, esp Termination

I can be reached at wm@speedrent.com or 0192679338.
*
1. How do you ensure that my property is well-taken care of and it will not be damaged by errant tenant?
2. How do you find the said tenant. Do you carry out background check? etc
3. If the tenant did not pay rental it is Speedrent will be assisting to chase for the rental? Is there a guarantee scheme if tenant run away I'll get my money back since I have to pay Speedrent 1 month of commission.
wheimeng
post Oct 10 2017, 09:49 AM

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@david77

1. Fee - basically no different from using agent, just that benefit in timing (pay later rather than upon signing tenancy agreements)

Yes, that's true. But there is a big difference in later (last month vs agent first month)

Traditionally, you pay first month to agent upon finding a tenant. Speedrent you pay the last month upon tenant successfully completed the tenancy.

If a tenant, for whatever reason does not complete the agreed term, you have 1 month less. Where else at Speedrent, you don't pay for anything. Entire service is FOC to you.

2. Insurance - at landlord cost but Speedrent gets commission

Refer to 1. If a tenant doesn't complete the agreed term, insurance will be FOC for you.

3. Deposit - if tenant goes rogue, Speedrent pays using the deposit. If tenant is good, Speedrent gets to use the deposit for its investment. So it's opportunity cost to landlord.

Landlord tends to focus on the opportunity cost (losses) paying to a person who provide service. But what I wish to highlight, the real opportunity cost is leaving the house idle (1 month? 2 months or even 6 months rental losses?), not generating the cash flow (or rental yield) as a result of delayed rental.

IMO, that is where the real opportunity cost people are sacrificing.

As a property investor, rental yield / generating cash flow is the key focus. A person can potentially save a penny here and there, but losing a pound. Hope that answers your question.

What do you think?

wheimeng
post Oct 10 2017, 09:57 AM

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QUOTE(heavenly91 @ Oct 8 2017, 09:42 PM)
1. How do you ensure that my property is well-taken care of and it will not be damaged by errant tenant?
2. How do you find the said tenant. Do you carry out background check? etc
3. If the tenant did not pay rental it is Speedrent will be assisting to chase for the rental? Is there a guarantee scheme if tenant run away I'll get my money back since I have to pay Speedrent 1 month of commission.
*
@heavenly91

1. We like to use credit scoring as a mean to predict a person's behaviour. Is that foolproof? No, but we are emulating the process of a bank approving a loan to property rental.

2. We advertise on Facebook, Google to attract tenant. Right now we perform credit screening and background check when both landlord and tenant decided to do a deal. In Nov, we will move the credit screening process upfront, in hope to filter a poor scoring tenant before they get to you. @ken12345 asked this question too.

3. Yes, by default, all rental will flow through Speedrent before going to landlord. So that when a tenant doesn't pay rental on time, we know it and can act on it. Part of the insurance coverage also have lawyers to send demand letter to tenant when they are overdue.

And for the 1 month fee, as mentioned to @david77 - you don't pay for the fee when tenant run away because you only pay when the tenant successfully completed the term of stay.
heavenly91
post Oct 10 2017, 10:16 AM

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QUOTE(wheimeng @ Oct 10 2017, 09:57 AM)
@heavenly91

1. We like to use credit scoring as a mean to predict a person's behaviour. Is that foolproof? No, but we are emulating the process of a bank approving a loan to property rental.

2. We advertise on Facebook, Google to attract tenant. Right now we perform credit screening and background check when both landlord and tenant decided to do a deal. In Nov, we will move the credit screening process upfront, in hope to filter a poor scoring tenant before they get to you. @ken12345 asked this question too.

3. Yes, by default, all rental will flow through Speedrent before going to landlord. So that when a tenant doesn't pay rental on time, we know it and can act on it. Part of the insurance coverage also have lawyers to send demand letter to tenant when they are overdue.

And for the 1 month fee, as mentioned to @david77 - you don't pay for the fee when tenant run away because you only pay when the tenant successfully completed the term of stay.
*
Interesting
Which means Speedrent will only collect the said commission at the end of the tenure.

Then who will be attending to the tenant?
It is Speedrent or the owner?
wheimeng
post Oct 10 2017, 11:30 AM

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QUOTE(heavenly91 @ Oct 10 2017, 10:16 AM)
Interesting
Which means Speedrent will only collect the said commission at the end of the tenure.
Yup yup.

QUOTE
Then who will be attending to the tenant?
It is Speedrent or the owner?
Owner.
David_77
post Oct 10 2017, 01:49 PM

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QUOTE(wheimeng @ Oct 10 2017, 09:49 AM)
@david77

1. Fee - basically no different from using agent, just that benefit in timing (pay later rather than upon signing tenancy agreements)

Yes, that's true. But there is a big difference in later (last month vs agent first month)

Traditionally, you pay first month to agent upon finding a tenant. Speedrent you pay the last month upon tenant successfully completed the tenancy.

If a tenant, for whatever reason does not complete the agreed term, you have 1 month less. Where else at Speedrent, you don't pay for anything. Entire service is FOC to you.

2. Insurance - at landlord cost but Speedrent gets commission

Refer to 1. If a tenant doesn't complete the agreed term, insurance will be FOC for you.

3. Deposit - if tenant goes rogue, Speedrent pays using the deposit. If tenant is good, Speedrent gets to use the deposit for its investment. So it's opportunity cost to landlord.

Landlord tends to focus on the opportunity cost (losses) paying to a person who provide service. But what I wish to highlight, the real opportunity cost is leaving the house idle (1 month? 2 months or even 6 months rental losses?), not generating the cash flow (or rental yield) as a result of delayed rental.

IMO, that is where the real opportunity cost people are sacrificing.

As a property investor, rental yield / generating cash flow is the key focus. A person can potentially save a penny here and there, but losing a pound. Hope that answers your question.

What do you think?
*
Thanks for the answers.

For the statement "save a penny but losing a pound", it's subjective. You are making it under the assumption that using Speedrent will ensure the unit is rented out faster as compare to agent. Not sure if you can claim that.

Anyway, I have better clarify on your business model. Does not work for me but all the best to you thumbsup.gif

This post has been edited by David_77: Oct 10 2017, 01:49 PM
wheimeng
post Oct 10 2017, 03:04 PM

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QUOTE(David_77 @ Oct 10 2017, 01:49 PM)
Thanks for the answers.

For the statement "save a penny but losing a pound", it's subjective. You are making it under the assumption that using Speedrent will ensure the unit is rented out faster as compare to agent. Not sure if you can claim that.

Anyway, I have better clarify on your business model. Does not work for me but all the best to you  thumbsup.gif
*
Glad that you are clearer on our business model, and Speedrent is not for everyone. It's always a channel for landlords to try other options.

p/s: I've not claimed that Speedrent was faster to agent.
iamloco
post Oct 24 2017, 07:30 PM

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Please invest more in your app development section.

1) if i click decline on tenant’s query, i can no longer contact him/her. This is very misleading.

2) that prompt asking for respond is not working properly. Even if i click no, it still appear “im still waiting for your respond”.

3) i cannot view my own tenancy agreement. Cant scroll the page down. So can only view half of the top page.

4) where is help/query button?

One more thing, that customer success team is available on what time? Been asking questions but no respond.
toughgshock
post Dec 10 2017, 03:52 PM

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I just installed the apps as landlord. I have a few questions.

1) How much & Where is the fee structure? Is it 1 month as stated in this forum, but it is not stated in the apps. Will i get an invoice so that i can deduct my tax.

2) Normally landlord pay 1 month rental to agent for a 2 years contract. If we have to pay Speedrent 1 month for 1 year contract, means i have to pay double. Can we deal direct with tenant after the 1 year?

This post has been edited by toughgshock: Dec 10 2017, 04:05 PM
wyen
post Dec 10 2017, 05:13 PM

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hello, is that possible to filter out tenants based on their nationality? not to be racist but based on the experience i would prefer to rent out to locals or professionals.
is there any maximum or minimum on tenancy terms? will u prepare a standardize tenancy agreement on behalf? Thanks.
I'm TheOne
post Feb 4 2018, 09:44 PM

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The CEO Wong Whei Meng did NOT tell us the whole picture. I read a report in The Star Online dated 6 August 2017 that

"He (Wong Whei Meng) says the landlord will also pay Speedrent the equivalent of a month’s rent.
Read more at https://www.thestar.com.my/news/nation/2017...6dhfwwdM07ES.99

They get one month rental from the landlord yet in their website they say the service is free for landlords????

The tenant also pays one month rental to Speedrent as stated in The Star Online report dated 6/8/2017. In the end Speedrent does better than RE agents who only charge the landlord one month rental and tenants don't have to pay anything.

Then again at the website it says tenant pays RM399 for the tenancy agreement. So now does the tenant only pay 10% of the rental or does he also have to pay one month rental to Speedrent for its services and RM399 for the tenancy agreement (tenant has to pay bcs the agreement actually protects the tenant)???

I would like Mr Wong Whei Meng the CEO of Speedrent to kindly clarify all these conflicting data. Thank you.

This post has been edited by I'm TheOne: Feb 4 2018, 09:46 PM
I'm TheOne
post Feb 4 2018, 09:48 PM

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QUOTE(iamloco @ Oct 24 2017, 07:30 PM)
Please invest more in your app development section.

1) if i click decline on tenant’s query, i can no longer contact him/her. This is very misleading.

2) that prompt asking for respond is not working properly. Even if i click no, it still appear “im still waiting for your respond”.

3) i cannot view my own tenancy agreement. Cant scroll the page down. So can only view half of the top page.

4) where is help/query button?

One more thing, that customer success team is available on what time? Been asking questions but no respond.
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That's why I dare not trust them. Nobody answers their mobile number that they provided on their website. The CEO's own brother is the app developer LOL.

This post has been edited by I'm TheOne: Feb 4 2018, 09:49 PM
I'm TheOne
post Feb 4 2018, 10:41 PM

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QUOTE(wheimeng @ Aug 23 2017, 09:17 PM)
I saw some feedback here and mostly negative experience with Speedrent. I believe most of them were genuine feedback but some were very wrong.

First of all, I wish to explain what Speedrent is really about.

It started with a simple frustration. I needed to lease my house in 2014 ASAP, contacted 50 agents through SMS, 10 responded, and ONLY 2 came to take photo of my unit. 1 month later, it was rented out. Towards the 4th/5th month, I've had rental collection issue, agent didn't bother to help. Fortunately the tenant was oversea and therefore didn't pay on time.

But during the moment of frustration, I thought:

What if I only SMS 10 agents and none of them responded?
Why am I paying the fees to agent when there is zero after-sales service, especially when I needed them the most?

That got me started to think.

Is there any platform that is especially designed for landlord to manage their rental house easily and deal with all the hassle, I would pay for it because property rental is suppose to be a god damn passive income! And that became the vision guiding me in building Speedrent as the dream of all landlords.

There were a lot of outdated information in this thread. And I have myself to blame for not following up this thread closely. More importantly, there is limited information on our website and everyone took all opinions here as what Speedrent is. I started responding in Aug, and we are in the midst of creating a lot of articles to explain what Speedrent is. But since it's not fast enough, I'll write few simple answers for everyone to read. My response may be aggressive in certain answers, but I wish all landlord read it with an open mind.

Click on the below links for whichever topic that you are interested in:

Customer Service False Information / Delayed Rental Payment
Speedrent not working, no tenant at all!
Speedrent = Agent? Use Agent better?
The killer No Deposit, sounds like a scam
How does Speedrent Tenancy Agreement work, esp Termination

I can be reached at wm@speedrent.com or 0192679338.
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Frankly Mr Wong,it's not just a matter of limited information at your website. I would say the BIGGER PROBLEM at your website is a LACK OF TRANSPARENCY. YOU DON'T REVEAL EVERYTHING. Also there's conflicting/confusing information provided at your website and in a report on The Star Online dated 6 August 2017.

Frankly,I'm scared to use your service. Your website says the service is FOC for landlords but The Star Online report says landlords must pay 1 month rental.

Here at Low Yat you said tenants pay only 10% of rental but in The Star Online report you said tenants pay 1 month rental and in your website it is stated that tenant pay another RM399 to sign the tenancy agreement.

As long as you don't open all your cards on the table people won't trust your service. Your website does not state in clear terms what landlords and tenants have to pay. You use a lot of euphemisms to gloss over/cover up the truth.

This post has been edited by I'm TheOne: Feb 4 2018, 10:45 PM
I'm TheOne
post Feb 5 2018, 08:46 AM

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QUOTE(ckean_ng @ Aug 10 2017, 12:29 PM)
2nd month engaged with speedrent as landlord. last months I receive late rental payment &  today 10th of the months I still not receive my rental and did not get any notice or update about my rental until I called speedrent only they give a text to the whatapps group chat asking rental payment.
Since speedrent already collected 1 month advance rental from tenant Can speedrent pay landlord beginning of every month & you all chase tenant payment on speedrent responsibility?
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So their "remit to landlord the rental on the 1st of the month even if we have not received from tenant" is just BS? I don't like this kind of arrangement bcs as landlord you can't control anything as long as your rental is paid to a third party. You'll be at their mercy!!! This is BS. I'd rather the rent comes to me directly. No deposit in hand/no rental;all they control what kind of deal is this?

If they don't start being ETHICAL they cannot succeed. They are coming to 3 years in the market yet we hardly hear of them.

This post has been edited by I'm TheOne: Feb 8 2018, 10:07 AM
Asali
post Feb 5 2018, 08:52 AM

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I was discussed few times with speedrent guys. They're only think about tenants side and whole processes are favorite to tenants. I am not sure speedrent guys got landlord experiences or not. All i can sense they have ton of tenants experiences.



I'm TheOne
post Feb 5 2018, 09:03 AM

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QUOTE(Asali @ Feb 5 2018, 08:52 AM)
I was discussed few times with speedrent guys. They're only think about tenants side and whole processes are favorite to tenants. I am not sure speedrent guys got landlord experiences or not. All i can sense they have ton of tenants experiences.
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If you've finished your bank loan better use your condo apartment as weekend home. Safer like that LOL. Do it up nicely if you can afford and use it yourself. I rather do like this.

Asali
post Feb 5 2018, 09:20 AM

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QUOTE(I'm TheOne @ Feb 5 2018, 09:03 AM)
If you've finished your bank loan better use your condo apartment as weekend home. Safer like that LOL. Do it up nicely if you can afford and use it yourself. I rather do like this.
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I think we need to make sure the assets is (are) productive. Buy-to-let is the way to go either loan fully settle or not.
I'm TheOne
post Feb 8 2018, 10:05 AM

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QUOTE(Asali @ Feb 5 2018, 09:20 AM)
I think we need to make sure the assets is (are) productive. Buy-to-let is the way to go either loan fully settle or not.
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If you let it sit quietly you still no rugi if the property appreciates in value. Sometimes renting out is a headache also. Young adults today are very strange bcs they ask for Rm100-200 discount saying they have problem with their budget. If I hear like that I get scared bcs how would they pay the monthly rental. I always tell them to look for cheaper areas. They want better areas/furnishings but don't want to pay. The budget is just a trick. If you cannot pay 5 star price then look for 4 or 3 star,right? They are just trying their luck bcs they think a lot of landlords need to furnish the bank loan. If you're no longer repaying the bank just don't layan this type.

One more thing I discovered that the real estate negotiators have cornered the market so I don't know how speedrent with its terms that's so lop-sided will fare in this kind of market. Also they are in control of everything - our deposit/our monthly rental. We have no control over our property/tenant at all.

If you advertise on Mudah.my I bet you out of 10 inquiries 8 or 9 will come from those RE negotiators. Tenants these days go to them bcs it's easier. If you put your property up on Mudah these guys will look for you so it's easier no need to hunt them down. These people are exactly semacam vultures. They only bother if they could make a killing. They drop you at once when they find you won't layan their ridiculous requests. Neither would they reduce their commission by even RM1!!! They must make their profits while landlords are supposed to do charity LMAO.

I'm TheOne
post Feb 8 2018, 10:09 AM

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I wonder why Mr Wong Whei Meng has yet to address the discussion here LOL.
I'm TheOne
post Feb 8 2018, 10:18 AM

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QUOTE(David_77 @ Oct 10 2017, 01:49 PM)
Thanks for the answers.

For the statement "save a penny but losing a pound", it's subjective. You are making it under the assumption that using Speedrent will ensure the unit is rented out faster as compare to agent. Not sure if you can claim that.

Anyway, I have better clarify on your business model. Does not work for me but all the best to you  thumbsup.gif
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This business model is lop-sided and very unfair to landlords. There's no guarantee we get the monthly rental and there's no deposit to fall back on. Using RE negotiators still makes better business sense or else how come there are so many of them. If 1000 cannot earn a living how come there are tens of thousands? I believe they have really cornered the market. They monopolize Mudah.my and if you advertise there they are the also ones to contact us,not tenants so there's hardly a chance to escape them LOL.

Asali
post Feb 8 2018, 12:24 PM

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QUOTE(I'm TheOne @ Feb 8 2018, 10:05 AM)
If you let it sit quietly you still no rugi if the property appreciates in value. Sometimes renting out is a headache also. Young adults today are very strange bcs they ask for Rm100-200 discount saying they have problem with their budget. If I hear like that I get scared bcs how would they pay the monthly rental. I always tell them to look for cheaper areas. They want better areas/furnishings but don't want to pay. The budget is just a trick. If you cannot pay 5 star price then look for 4 or 3 star,right? They are just trying their luck bcs they think a lot of landlords need to furnish the bank loan. If you're no longer repaying the bank just don't layan this type.

One more thing I discovered that the real estate negotiators have cornered the market so I don't know how speedrent with its terms that's so lop-sided will fare in this kind of market. Also they are in control of everything - our deposit/our monthly rental. We have no control over our property/tenant at all.

If you advertise on Mudah.my I bet you out of 10 inquiries 8 or 9 will come from those RE negotiators. Tenants these days go to them bcs it's easier. If you put your property up on Mudah these guys will look for you so it's easier no need to hunt them down. These people are exactly semacam vultures. They only bother if they could make a killing. They drop you at once when they find you won't layan their ridiculous requests. Neither would they reduce their commission by even RM1!!! They must make their profits while landlords are supposed to do charity LMAO.
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Very true that young adults prefer better place or ada lifestyles. There are always good real estate negotiators out there. I always preferred to work with them.
truelife
post Feb 10 2018, 09:47 PM

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To LYN forumers/property owners,

Any successful story of Speedrent from your end?
Asali
post Feb 10 2018, 10:13 PM

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Personally, i must agreed the concept of SpeedRent is good. But, eliminated landlord benefits.
zaFrOoNaLdO
post Feb 11 2018, 08:21 AM

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QUOTE(Asali @ Feb 10 2018, 10:13 PM)
Personally, i must agreed the concept of SpeedRent is good. But, eliminated landlord benefits.
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What do u mean by landlord benefits? Such as?
Asali
post Feb 11 2018, 11:11 AM

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QUOTE(zaFrOoNaLdO @ Feb 11 2018, 08:21 AM)
What do u mean by landlord benefits? Such as?
*
Sorry...I think I has been talking too much. Maybe you explore a bit or compare them with SA.
truelife
post Feb 12 2018, 11:17 AM

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QUOTE(Asali @ Feb 10 2018, 10:13 PM)
Personally, i must agreed the concept of SpeedRent is good. But, eliminated landlord benefits.
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I read this thread, from the first post until the end. It can be concluded that Speedrent was used to be attractive to owners, eg. Speedrent acted as collecting agent and deposited monthly rental directly to owners’ bank accounts on first day of the month regardless whether the tenants pay promptly to Speedrent or not. However, Speedrent now allows tenants to transfer money directly to owners’ accounts and Speedrent does not help to collect rental on behalf of owners. Therefore, a lot of cases like late payment or non-payment by tenants have been occurring. So, from owners’ perspective, it is a bad arrangement to owners. Moreover, owners cannot collect deposit upfront. Speedrent’s income is solely at owners’ expense.

Hope the staff of Speedrent can clarify this.
wheimeng
post Feb 18 2018, 07:34 AM

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So sorry for the late response, I've not received any email notification on all these questions. I've now set my calendar to check LYN on a weekly basis.

Few questions here, and I will address them all:

Q: How much & Where is the fee structure? Is it 1 month as stated in this forum, but it is not stated in the apps. Will i get an invoice so that i can deduct my tax.

A: The simple answer is 1 month, but I encourage you to read the details at: https://speedrent.com/web/happy-landlord-guidebook/

Q: Normally landlord pay 1 month rental to agent for a 2 years contract. If we have to pay Speedrent 1 month for 1 year contract, means i have to pay double. Can we deal direct with tenant after the 1 year?

A: Certainly!

Q: hello, is that possible to filter out tenants based on their nationality? not to be racist but based on the experience i would prefer to rent out to locals or professionals. 
is there any maximum or minimum on tenancy terms? will u prepare a standardize tenancy agreement on behalf? Thanks.

A: We do not have filter tenant based on nationality. Min 6 and max 12 months. And yes, it's a standardised tenancy agreement, you can DIY it easily, check out the tutorial at https://www.youtube.com/watch?v=jJDfJRGuYS4

Q: Then again at the website it says tenant pays RM399 for the tenancy agreement. So now does the tenant only pay 10% of the rental or does he also have to pay one month rental to Speedrent for its services and RM399 for the tenancy agreement (tenant has to pay bcs the agreement actually protects the tenant)???

A: 10% is 2016 news. We have changed the model since March 2017, no 10% charge on tenant.

Q: I was discussed few times with speedrent guys. They're only think about tenants side and whole processes are favorite to tenants. I am not sure speedrent guys got landlord experiences or not. All i can sense they have ton of tenants experiences. 

A: You can read https://speedrent.com/web/happy-landlord-guidebook/ for full landlord experience and benefits.

This post has been edited by wheimeng: Feb 18 2018, 07:42 AM
wheimeng
post Feb 18 2018, 07:39 AM

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QUOTE(truelife @ Feb 12 2018, 11:17 AM)
I read this thread, from the first post until the end. It can be concluded that Speedrent was used to be attractive to owners, eg. Speedrent acted as collecting agent and deposited monthly rental directly to owners’ bank accounts on first day of the month regardless whether the tenants pay promptly to Speedrent or not. However, Speedrent now allows tenants to transfer money directly to owners’ accounts and Speedrent does not help to collect rental on behalf of owners. Therefore, a lot of cases like late payment or non-payment by tenants have been occurring. So, from owners’ perspective, it is a bad arrangement to owners. Moreover, owners cannot collect deposit upfront. Speedrent’s income is solely at owners’ expense.

Hope the staff of Speedrent can clarify this.
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Hi truelife,

Speedrent transfers the payment directly to landlord upon tenant pays the rental within 3 working days.

We send SMS, email and calls to tenant when they do not pay on time. Our SOP is to call tenant it becomes overdue.

Last year, many landlords called Speedrent to ask for because there wasn't any visibility to our course of action for late payment. For that, we have built a system for landlords to check for all activities we do on landlord's behalf for full transparency. You can read more at https://speedrent.com/web/checking-tenants-payment-status/

This post has been edited by wheimeng: Feb 18 2018, 07:39 AM
truelife
post Feb 19 2018, 11:01 AM

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QUOTE(wheimeng @ Feb 18 2018, 07:39 AM)
Hi truelife,

Speedrent transfers the payment directly to landlord upon tenant pays the rental within 3 working days.

We send SMS, email and calls to tenant when they do not pay on time. Our SOP is to call tenant it becomes overdue.

Last year, many landlords called Speedrent to ask for because there wasn't any visibility to our course of action for late payment. For that, we have built a system for landlords to check for all activities we do on landlord's behalf for full transparency. You can read more at https://speedrent.com/web/checking-tenants-payment-status/
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So, it is now a totally different concept as compared with your initial plan. If the tenant fails to pay rental after the rental is overdue, what can Speedrent do besides reminding the tenant? Bear in mind that the owners do not collect any deposit at all. I don’t see any benefit to owners using Speedrent. Speedrent is to help tenants (pay lesser deposit directly to Speedrent) and the company Speedrent itself. In fact, using Speedrent will pose huge risk to owners. Isn’t it better for owners to engage real estate agents?
zaFrOoNaLdO
post Feb 19 2018, 12:08 PM

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QUOTE(truelife @ Feb 19 2018, 11:01 AM)
So, it is now a totally different concept as compared with your initial plan. If the tenant fails to pay rental after the rental is overdue, what can Speedrent do besides reminding the tenant? Bear in mind that the owners do not collect any deposit at all. I don’t see any benefit to owners using Speedrent. Speedrent is to help tenants (pay lesser deposit directly to Speedrent) and the company Speedrent itself. In fact, using Speedrent will pose huge risk to owners. Isn’t it better for owners to engage real estate agents?
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correct me if im wrong @wheiming,

if tenant dont pay after 14 days, thats the use of Allianz insurance. Landlord can claim from Allianz for the rent not paid and can evict the tenant out.

This post has been edited by zaFrOoNaLdO: Feb 19 2018, 01:44 PM
wheimeng
post Feb 19 2018, 01:46 PM

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QUOTE(zaFrOoNaLdO @ Feb 19 2018, 12:08 PM)
correct me if im wrong @wheiming,

if tenant dont pay after 14 days, thats the use of Allianz insurance. Landlord can claim from Allianz for the rent not paid and can evict the tenant out.
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That's the whole point of Allianz insurance. In fact, Speedrent will help to process the claim from Allianz when the tenant has ran away.

@truelife, you can read more at https://speedrent.com/web/speedrent-allianz...ental-coverage/


truelife
post Feb 19 2018, 03:44 PM

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QUOTE(wheimeng @ Feb 19 2018, 01:46 PM)
That's the whole point of Allianz insurance. In fact, Speedrent will help to process the claim from Allianz when the tenant has ran away.

@truelife, you can read more at https://speedrent.com/web/speedrent-allianz...ental-coverage/
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@wheimeng
You have not given us the real answer yet. When will Allianz kick in?
>>>After landlord makes police report and 2 weeks after rental is overdue? And only after the tenant has left the property then landlord can make police report and claim from Allianz?


https://speedrent.com/web/owner-faq/amp/

Q: In the case of default payment, when will Speedrent pay landlord?
A: After 2 weeks where tenant still hasn’t pay the rental on the agreed date (specified in rental), and left the premise. Landlord file a police report of this incident and then Speedrent shall process the claim procedure on behalf.

This post has been edited by truelife: Feb 19 2018, 03:47 PM
wheimeng
post Feb 19 2018, 09:13 PM

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QUOTE(truelife @ Feb 19 2018, 03:44 PM)
@wheimeng
You have not given us the real answer yet. When will Allianz kick in?
>>>After landlord makes police report and 2 weeks after rental is overdue? And only after the tenant has left the property then landlord can make police report and claim from Allianz?
https://speedrent.com/web/owner-faq/amp/

Q: In the case of default payment, when will Speedrent pay landlord?
A: After 2 weeks where tenant still hasn’t pay the rental on the agreed date (specified in rental), and left the premise. Landlord file a police report of this incident and then Speedrent shall process the claim procedure on behalf.
*
Yes, that's after tenant has left the property.
truelife
post Feb 19 2018, 09:46 PM

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QUOTE(wheimeng @ Feb 19 2018, 09:13 PM)
Yes, that's after tenant has left the property.
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@wheumeng,
If that’s the case, it is a major disadvantage to landlords. Just imagine, if the tenant fails to pay rent and refuses to move out, the landlord is on losing end since the landlord does not collect any deposit. At the same time, Allianz insurance protection cannot kick in because the tenant has not moved out yet. Sorry to say that Speedrent’s structure is a very terrible arrangement for labdlords.

Due to the above, I (as a landlord) will now stop using Speedrent app, until your company really thinks of other ways to protect landlords. Sorry.
Asali
post Feb 19 2018, 10:23 PM

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QUOTE(wheimeng @ Feb 18 2018, 07:34 AM)
Q: I was discussed few times with speedrent guys. They're only think about tenants side and whole processes are favorite to tenants. I am not sure speedrent guys got landlord experiences or not. All i can sense they have ton of tenants experiences. 

A: You can read https://speedrent.com/web/happy-landlord-guidebook/ for full landlord experience and benefits.
*
Thanks for the guidebook or Landlord's FAQs. A few puzzling in my head.

1. The 1st step of filter out the not so good tenant which is an affordable to pay full deposit e.g. 2+1+0.5 ? Please don't get me wrong renters as this is very normal.

2. I still can't figure out as a landlord to buy insurance to just protect renter wrongdoings. This adoption is rather more encouragement wrongdoing because renters known that insurance will kaotim.

3. Even an insurance can be kicked in. This process will going to take a lot of times from landlords. If point 1 were true, higher chances insurance will kick in.

There are more and more puzzles. I think is enough to post 3.

Note: Please don't show me the guidebook or FAQ links. I am absolutely pretty fine.


Hofmann33
post Feb 20 2018, 02:18 AM

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QUOTE(wheimeng @ Feb 19 2018, 01:46 PM)
That's the whole point of Allianz insurance. In fact, Speedrent will help to process the claim from Allianz when the tenant has ran away.

@truelife, you can read more at https://speedrent.com/web/speedrent-allianz...ental-coverage/
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wow. awesome guarantee.


Nerdyfred
post Feb 20 2018, 11:33 AM

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I'm fine with speedrent coming out with the concept of having insurance to protext the landlord.

However, with yearly tenancy renewal, one month rental losing out to Alliance Insurance & speedrent, it is very disadvantage to the landlord. In the end, landlord only collects 11 months of rental every year. Surely it benefited the tenant (without the need to fork out 2+1 and utilities deposits) and landlord will be losing out one month rental every year.
truelife
post Feb 20 2018, 11:52 AM

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QUOTE(Nerdyfred @ Feb 20 2018, 11:33 AM)
I'm fine with speedrent coming out with the concept of having insurance to protext the landlord.

However, with yearly tenancy renewal, one month rental losing out to Alliance Insurance & speedrent, it is very disadvantage to the landlord. In the end, landlord only collects 11 months of rental every year. Surely it benefited the tenant (without the need to fork out 2+1 and utilities deposits) and landlord will be losing out one month rental every year.
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If you read the replies above, landlords can only claim Allianz insurance after their tenants have left the house. If tenants do not want to leave the premises, then the insurance cannot be claimed. As tenants do not pay deposit (or pay lesser deposit directly to Speedrent) and they also know that landlords cannot claim insurance if tenants do not leave the premises, this kind of structure will encourage default, and landlords are on the losing end.

Hopefully Speedrent can find something to protect landlords.
wheimeng
post Feb 20 2018, 02:58 PM

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I would love to dispel the notion that Speedrent put landlord at disadvantage, and pro-tenant. First of all, we built Speedrent for the future.

There are 2 issues raised:

1. Insurance is a disadvantage to Landlord / We encourage defaulters with No Deposit.

First of all, Speedrent performs credit check (RAMCI / CTOS) on tenant. A tenant will be rejected when it failed to pass certain scoring. Bank uses this to approves loan, proven process, and we adopted it and applied to property rental. Currently most property rental is done on very basic screening process, we believe with credit scoring, we minimize any social prejudice and improve tenant quality for the landlords.

I'm a landlord myself, and I sometimes quietly hope that property developers offers 0% down payment buying a house like we had back in 2010. On landlord spectrum who is relatively more wealthy, yet sometimes couldn't afford to pay down payment to own another property. Tenant is on another side of economic spectrum, rental deposit is akin to landlord's down payment to own a property. So what's low to you, may be expensive for others to afford.

But on a more factual trend, the saving rates in Malaysia is extremely bad. They form the majority of your future renters, like it or not. Speedrent is bridging this gap by allowing landlord to lease houses safely in the form of insurance protection. The younger generation prioritises lifestyle to saving, so we need to acknowledge that trend is here to stay, and build solution to address the gap.

2. Speedrent takes 1 month rental, even on renewal, very disadvantageous to landlord.

Yes, on the basis that the tenant completes the entire agreement, which means to say that if the tenant terminates or default earlier than the agreed term, it's FOC for landlord, guaranteed!

I always ask landlords who asks this question:

Do you wish to rent your house quicker or keep your house idling longer? (p/s: both most probably involves cost to rent)

Speedrent vision has always been helping landlord and tenant to transact easily. It is extremely tough to get to where we are today, and a lot of determination put in by my team members.

Landlords want good tenant? We give you tenant with good credit score vs *which race/nationality are you?*
Landlords want protection? We give you awesome insurance protection vs *2.5 months deposit, which you know when shit happens, this is nothing*

We are bringing new concept to the market. I can't expect everyone to buy into this, but the future trend says that we, the landlord need to adapt to the new new e.g., bad saving trend and property glut in the market.

Often we are blindsided by the opportunity lies ahead of us because we focus too much on what we would lose.
Zicoras1
post Feb 20 2018, 08:13 PM

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Hi thanks for the comprehensive response. With my current tenants. I put these clauses in my tenancy:

1. After 2 weeks non-payment they will be asked to leave and deposited forfeited.

2. If refused I have to right cut utilities and padlock the grill.

All my tenants read this and initial on that page.

Can Speedrent insert these special clauses in the virtual tenancy agreement?

Great app btw.
Asali
post Feb 20 2018, 08:59 PM

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QUOTE(Zicoras1 @ Feb 20 2018, 08:13 PM)
Hi thanks for the comprehensive response. With my current tenants. I put these clauses in my tenancy:

1. After 2 weeks non-payment they will be asked to leave and deposited forfeited.

2. If refused I have to right cut utilities and padlock the grill.

All my tenants read this and initial on that page.

Can Speedrent insert these special clauses in the virtual tenancy agreement?

Great app btw.
*
Good one. thumbsup.gif

But, padlock the grill is illegal.
AskarPerang
post Feb 20 2018, 09:35 PM

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QUOTE(wheimeng @ Feb 20 2018, 02:58 PM)
I would love to dispel the notion that Speedrent put landlord at disadvantage, and pro-tenant. First of all, we built Speedrent for the future.

There are 2 issues raised:

1. Insurance is a disadvantage to Landlord / We encourage defaulters with No Deposit.

First of all, Speedrent performs credit check (RAMCI / CTOS) on tenant. A tenant will be rejected when it failed to pass certain scoring. Bank uses this to approves loan, proven process, and we adopted it and applied to property rental. Currently most property rental is done on very basic screening process, we believe with credit scoring, we minimize any social prejudice and improve tenant quality for the landlords.

I'm a landlord myself, and I sometimes quietly hope that property developers offers 0% down payment buying a house like we had back in 2010. On landlord spectrum who is relatively more wealthy, yet sometimes couldn't afford to pay down payment to own another property. Tenant is on another side of economic spectrum, rental deposit is akin to landlord's down payment to own a property. So what's low to you, may be expensive for others to afford.

But on a more factual trend, the saving rates in Malaysia is extremely bad. They form the majority of your future renters, like it or not. Speedrent is bridging this gap by allowing landlord to lease houses safely in the form of insurance protection. The younger generation prioritises lifestyle to saving, so we need to acknowledge that trend is here to stay, and build solution to address the gap.

2. Speedrent takes 1 month rental, even on renewal, very disadvantageous to landlord.

Yes, on the basis that the tenant completes the entire agreement, which means to say that if the tenant terminates or default earlier than the agreed term, it's FOC for landlord, guaranteed!

I always ask landlords who asks this question:

Do you wish to rent your house quicker or keep your house idling longer? (p/s: both most probably involves cost to rent)

Speedrent vision has always been helping landlord and tenant to transact easily. It is extremely tough to get to where we are today, and a lot of determination put in by my team members.

Landlords want good tenant? We give you tenant with good credit score vs *which race/nationality are you?* 
Landlords want protection? We give you awesome insurance protection vs *2.5 months deposit, which you know when shit happens, this is nothing*

We are bringing new concept to the market. I can't expect everyone to buy into this, but the future trend says that we, the landlord need to adapt to the new new e.g., bad saving trend and property glut in the market.

Often we are blindsided by the opportunity lies ahead of us because we focus too much on what we would lose.
*
Well, you avoided the most important question. If you read back, everyone saying that Alliance insurance will only kick in if the tenant evict the premis. So landlord is at the losing end.
propertybbb
post Feb 20 2018, 10:39 PM

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QUOTE(wheimeng @ Feb 20 2018, 03:58 PM)
I would love to dispel the notion that Speedrent put landlord at disadvantage, and pro-tenant. First of all, we built Speedrent for the future.

There are 2 issues raised:

1. Insurance is a disadvantage to Landlord / We encourage defaulters with No Deposit.

First of all, Speedrent performs credit check (RAMCI / CTOS) on tenant. A tenant will be rejected when it failed to pass certain scoring. Bank uses this to approves loan, proven process, and we adopted it and applied to property rental. Currently most property rental is done on very basic screening process, we believe with credit scoring, we minimize any social prejudice and improve tenant quality for the landlords.

I'm a landlord myself, and I sometimes quietly hope that property developers offers 0% down payment buying a house like we had back in 2010. On landlord spectrum who is relatively more wealthy, yet sometimes couldn't afford to pay down payment to own another property. Tenant is on another side of economic spectrum, rental deposit is akin to landlord's down payment to own a property. So what's low to you, may be expensive for others to afford.

But on a more factual trend, the saving rates in Malaysia is extremely bad. They form the majority of your future renters, like it or not. Speedrent is bridging this gap by allowing landlord to lease houses safely in the form of insurance protection. The younger generation prioritises lifestyle to saving, so we need to acknowledge that trend is here to stay, and build solution to address the gap.

2. Speedrent takes 1 month rental, even on renewal, very disadvantageous to landlord.

Yes, on the basis that the tenant completes the entire agreement, which means to say that if the tenant terminates or default earlier than the agreed term, it's FOC for landlord, guaranteed!

I always ask landlords who asks this question:

Do you wish to rent your house quicker or keep your house idling longer? (p/s: both most probably involves cost to rent)

Speedrent vision has always been helping landlord and tenant to transact easily. It is extremely tough to get to where we are today, and a lot of determination put in by my team members.

Landlords want good tenant? We give you tenant with good credit score vs *which race/nationality are you?* 
Landlords want protection? We give you awesome insurance protection vs *2.5 months deposit, which you know when shit happens, this is nothing*

We are bringing new concept to the market. I can't expect everyone to buy into this, but the future trend says that we, the landlord need to adapt to the new new e.g., bad saving trend and property glut in the market.

Often we are blindsided by the opportunity lies ahead of us because we focus too much on what we would lose.
*
Tenant like african etc got record in RAMCI? I doubt so. How would u vet and score foreigners who have no cresit records in msia and ctos.
propertybbb
post Feb 20 2018, 10:40 PM

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QUOTE(Asali @ Feb 20 2018, 09:59 PM)
Good one.  :thumbsup:

But, padlock the grill is illegal.
*
Cut utility also illegal
wheimeng
post Feb 21 2018, 07:04 AM

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QUOTE(Zicoras1 @ Feb 20 2018, 08:13 PM)
1. After 2 weeks non-payment they will be asked to leave and deposited forfeited.

2. If refused I have to right cut utilities and padlock the grill.
Great app btw.
*
1. We run on insurance now, so don't think this is still applicable.
2. It's up to you. But as few forumers have pointed out it was illegal. *I think you can cut electricity. Not with water*

QUOTE(AskarPerang @ Feb 20 2018, 09:35 PM)
Well, you avoided the most important question. If you read back, everyone saying that Alliance insurance will only kick in if the tenant evict the premis. So landlord is at the losing end.
*
I've responded earlier to confirm that Allianz kicks in upon tenant evict the premise.

As to landlord is losing question (@truelife too):

Losses in the form of delayed reimbursement, that's true. I never shy away admitting that, but please consider this too:

Losses in the form of real cash needed to repair the house when shit happens, you stand to be well protected with Speedrent/Allianz insurance(RM15000 damage / theft on house content) compared to traditional deposit.

I always like to compare the downside and the upside.
Downside: Delayed reimbursement (in our experience, most tenant moves out within 30 days)
Upside: When tenant wreck the house (in our experience, we have claimed RM8k for a specific case)

I have presented Speedrent's case, and it would be your decision to see what's best for you. But deep down of my heart, I sincerely, without a doubt think that landlords are better protected with our insurance arrangement.

QUOTE(propertybbb @ Feb 20 2018, 10:39 PM)
Tenant like african etc got record in RAMCI? I doubt so. How would u vet and score foreigners who have no cresit records in msia and ctos.
*
That's true, for foreigners, we won't have their credit scoring. However, we are working with a 3rd party vetting system that scores user based on their social profiles. This solution is getting a lot of traction in the unbanked world. So we will be bringing this in, hopefully can launch in few months time.

But for now, the standard SOP is to get passport, and verify the purpose of staying in Malaysia (study / work, we call to verify)

For Nigerian (by far the biggest African population here), we actually worked with the Nigerian Embassy to sort this out together. We randomly verify the passport with Nigerian Embassy.

This post has been edited by wheimeng: Feb 21 2018, 07:11 AM
Asali
post Feb 26 2018, 10:54 AM

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QUOTE(propertybbb @ Feb 20 2018, 10:40 PM)
Cut utility also illegal
*
Padlocked is against law. See this http://www.themalaymailonline.com/malaysia...bang-jaya-condo


lili0123
post Mar 31 2018, 10:59 PM

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Charged by credit card right? Tenant can cancel credit card at any time...
gotham11
post Mar 31 2018, 11:56 PM

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hi,still the tenant refused to move out issue not address... pls advise
MX510
post Apr 1 2018, 08:26 AM

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I think i just offer listing on mudah.my or other stuff this speedrent is good if you have property in Malaysia and you are living outside the country


areankim
post Apr 23 2018, 12:10 PM

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What is the default rate for those unit rented out via speedrent? This ratio is important to see if the current screening done by speedrent is good.


ameliorate
post Apr 23 2018, 04:47 PM

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I read all this reply and most of it is conjectures, what if this happens, what if that happens. Anything can happen if think like that.

I would like to hear from actual case experience from speedrent instead. What has been the experience from their users? What is the review of actual users on their service? Satisfaction level?
wheimeng
post Apr 24 2018, 02:52 PM

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QUOTE(areankim @ Apr 23 2018, 12:10 PM)
What is the default rate for those unit rented out via speedrent? This ratio is important to see if the current screening done by speedrent is good.
*
We are looking at single digit.
areankim
post Apr 25 2018, 03:31 PM

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QUOTE(wheimeng @ Apr 24 2018, 02:52 PM)
We are looking at single digit.
*
flex.gif thumbup.gif notworthy.gif
eljeha
post Jun 19 2018, 10:36 PM

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hi wheiming. I signed up to list my properties and started receiving requests from prospective tenants. the biggest problem is.... the App keeps crashing and this is very disappointing as I cant open up the requests n I cant reply to any of it. no matter how good the features of the App, if it's not stable and keeps on crashing, you will loose many potential landlords and tenants, especially for those who wana close the deals asap! If the App is so unstable, at least let the users able to log in on to the website and use the website instead of relying on the App solely.

please rectify it immediately. Tq..

This post has been edited by eljeha: Jun 19 2018, 10:39 PM
wheimeng
post Jun 25 2018, 10:25 AM

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QUOTE(eljeha @ Jun 19 2018, 10:36 PM)
hi wheiming. I signed up to list my properties and started receiving requests from prospective tenants. the biggest problem is.... the App keeps crashing and this is very disappointing as I cant open up the requests n I cant reply to any of it. no matter how good the features of the App, if it's not stable and keeps on crashing, you will loose many potential landlords and tenants, especially for those who wana close the deals asap! If the App is so unstable, at least let the users able to log in on to the website and use the website instead of relying on the App solely.

please rectify it immediately. Tq..
*
Could you please PM me your email & phone number? Need to relay this to engineering.
Left4Dead2
post Jul 18 2018, 04:22 PM

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QUOTE(wheimeng @ Jun 25 2018, 10:25 AM)
Could you please PM me your email & phone number? Need to relay this to engineering.
*
Hi, same here same problem. I cant even view my listing, click my name nothing happened

Also dont understand how no deposit works, especially when want to sign rental agreement with tenant
eljeha
post Jul 24 2018, 10:29 AM

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QUOTE(wheimeng @ Jun 25 2018, 10:25 AM)
Could you please PM me your email & phone number? Need to relay this to engineering.
*
Hi. i have sorted out the technical issue by contacting the customer service.

however, upon reading the FAQ, I have noticed that Speedrent has changed its SOP.

Apparently, SPEEDRENT WILL TAKE THE 12TH MONTH RENTAL PAID IN ADVANCE BY THE TENANT AND TENANT WILL NO LONGER PAY EXTRA 10% EVERY MONTH.

IN ADDITION, IF THE TENANT FAILED TO PAY RENTAL 2 WEEKS AFTER THE DEADLINE, THE OWNER HAS TO MAKE POLICE REPORT N THEN ONLY SPEEDRENT WILL PROCESS THE CLAIM FOR MISSED PAYMENT FROM THE TENANT.

WITH THE NEW SOP, OWNERS WILL BE SEVERELY DISADVANTAGED.
1. speedrent took 1 month rental as payment from owner but owner still has to make appointment n show potential tenants the house her/himself.

2. owner must take time n make police report if tenant failed to pay n then there is no guarantee the owner will get paid on time.

3. if tenant didnt pay utilities n ran off, no deposit is held by owner. so if TNB, water bill n damages left by tenant is huge, how fast can the owner get the payment n compensation.

4. up to RM1000 only for cleaning n damages under the Allianz is peanut as compared to loss incurred for landed or luxury apartment. if the tenant didnt steal anythng but just damaged the house, we ll get max 1000 only. so 25k coverage for theft is only good on paper...

i m not sure what happened from the inception of speedrent to recent major change in SOP but as a owner i might as well go back to traditional Real estate agent. SERIOUSLY...


C & P FROM Speedrent App today (24 July 2018)
Q: What is Speedrent?

A: Speedrent is a rental platform where you can advertise your property. Speedrent will provide you with protection after the deal has been closed in the form of an insurance for your property by Allianz.

How to rent out my property?
Q: How do I list my property on Speedrent?

A: You can list your property on Speedrent by downloading the app. On the app go the menu in the top left corner. In the menu you can click on ‘create listing’ then, follow the step by step plan and your property will visible for tenants.

Q: How do I communicate with tenants?

A: Tenants will send you a message within the app or through an SMS. That they are interested in the property. All you should do is respond and make an appointment for viewing the property. Renting out your property has never been faster and that is because of this direct messaging system.

Q: What does the appointment mean, what is expected of me?

A: You and tenant meet at the address of the property. You show the tenant all the aspects of the property. If the tenant is willing to rent the property you can close the deal

Q: I have a deal, what do I do now?

A: Please contact Speedrent Customer Support team in the app or call us at 0187777650 or send an email to hello@speedrent.com.

Q: Speedrent is not involved in evicting the tenant on default, any benefits of using Speedrent?

A: Yes, there are benefits to using Speedrent, unlike other agents Speedrent will provide you with three major benefits:

An insurance of Allianz that will ensure your property for up to RM25,000.
Speedrent will take care of the operation side so you do not have to worry about rental collection.
When a default is imminent, Speedrent will provide aid and guidance in evicting the tenant.
Insurance
Q: The tenant pays no deposit so what safety does Speedrent provide to me?

A: You receive no deposit from the tenant, however, what you receive in return from Speedrent is an insurance from Allianz that covers up to RM25,000. This is more than the standard two or three months of deposit would ever be able to cover.

Q: How do I deal with damages or loss of goods & furniture?

A: Allianz General Insurance Company (Malaysia) Berhad (735426-V) will provide up to RM1000 to cover the damages or cleaning expenses as a result of the tenant. If there is theft element, you have protection with up to RM15,000 for the loss of home content.

Q: When would I get the copy for Allianz Insurance policy?

A: You will receive the insurance policy within 30 working days after the first transaction.

Rental
Q: How do I receive my rental income?

A: The rent is collected from the tenant by Speedrent. We will automatically transfer it to you within three working days.

Q: How does the no deposit policy affect me as a landlord?

A: It will change your form of property protection. You will receive a property insurance worth up to RM25,000 from Allianz through Speedrent. The insurance is included in the cost of using the platform to find a tenant and that cost is the last month’s rent.

Payment
Q: Is the Speedrent service free/How much does Speedrent cost?

A: The service of Speedrent is free to use until the point of payment of the rental. Speedrent takes the first and last month’s rent of the property from the tenant. The first month’s rent will be transferred to you while the last month’s rent will be taken by Speedrent as payment. So the cost of using Speedrent equals to one of your properties monthly rent.

Q: In the case of default payment, when will Speedrent pay landlord?
A: After two weeks when the tenant still hasn’t paid the rental on the agreed date (specified in tenancy agreement) and has left the premise. The landlord must file a police report of this incident and then Speedrent shall process the claim procedure on behalf of the landlord.

Q: Would I be notified in case of non-payment?

A: Yes, we will notify you when we have not received payment on the 7th day from the due date.

Tenancy agreement
Q: How do I sign the tenancy agreement?

A: The tenancy agreement will be signed on the app under the section Speedsign

Q: Is there a tenancy agreement? Customisable? Who pays for it?

A: Speedrent has a tenancy agreement template prepared exclusively for the landlord. You can add supplement clauses but it should not change the main agreement. The tenancy agreement fee is paid by the tenant at RM399 for one year agreement. The fee is inclusive of stamp duty and stamping service.

Q: What if the tenant wants to terminate the tenancy agreement early?

A: If the tenant for any reason wants to terminate the tenancy agreement early. Then he/she must comply with the following terms:

Give you 2 months’ notice before the termination date.
Should he/she need to leave immediately, then he/she must pay two months rental as a penalty.
Arrange handover of keys upon moving out.
Please note that 12th-month rental paid by the tenant is NOT refundable to you or the tenant.

Q: Is a digital tenancy agreement legal in Malaysia?

A: A digitally signed tenancy agreement legal and the duty stamped copy will be admissible in court under Section 7 of Electronic Commerce Act 2006 and Section 62(2) of Digital Signature Act 1997.

Section 7 of Electronic Commerce Act 2006 basically states that an electronic message can be used to express any related communication when it comes to a contract formation.

As for Section 62(2) of Digital Signature Act 1997, a document signed with a digital signature is as legally binding as a document signed with a handwritten signature, an affixed thumbprint or any other mark.

© Speedrent 2017. All images are the property of their respective owners.
| Privacy Policy

g_kw2
post Aug 20 2018, 04:04 PM

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Joined: Jan 2003


QUOTE(eljeha @ Jul 24 2018, 10:29 AM)
Hi. i have sorted out the technical issue by contacting the customer service.

however, upon reading the FAQ, I have noticed that Speedrent has changed its SOP.

Apparently, SPEEDRENT WILL TAKE THE 12TH MONTH RENTAL PAID IN ADVANCE BY THE TENANT AND TENANT WILL NO LONGER PAY EXTRA 10% EVERY MONTH.

IN ADDITION, IF THE TENANT FAILED TO PAY RENTAL 2 WEEKS AFTER THE DEADLINE, THE OWNER HAS TO MAKE POLICE REPORT N THEN ONLY SPEEDRENT WILL PROCESS THE CLAIM FOR MISSED PAYMENT FROM THE TENANT.

WITH THE NEW SOP, OWNERS WILL BE SEVERELY DISADVANTAGED.
1. speedrent took 1 month rental as payment from owner but owner still has to make appointment n show potential tenants the house her/himself.

2. owner must take time n make police report if tenant failed to pay n then there is no guarantee the owner will get paid on time.

3. if tenant didnt pay utilities n ran off, no deposit is held by owner. so if TNB, water bill n damages left by tenant is huge, how fast can the owner get the payment n compensation.

4. up to RM1000 only for cleaning n damages under the Allianz is peanut as compared to loss incurred for landed or luxury apartment. if the tenant didnt steal anythng but just damaged the house, we ll get max 1000 only. so 25k coverage for theft is only good on paper...

i m not sure what happened from the inception of speedrent to recent major change in SOP  but as a owner i might as well go back to traditional Real estate agent. SERIOUSLY...
C & P FROM Speedrent App today (24 July 2018)
Q: What is Speedrent?

A: Speedrent is a rental platform where you can advertise your property. Speedrent will provide you with protection after the deal has been closed in the form of an insurance for your property by Allianz.

How to rent out my property?
Q: How do I list my property on Speedrent?

A: You can list your property on Speedrent by downloading the app. On the app go the menu in the top left corner. In the menu you can click on ‘create listing’ then, follow the step by step plan and your property will visible for tenants. 

Q: How do I communicate with tenants?

A: Tenants will send you a message within the app or through an SMS. That they are interested in the property. All you should do is respond and make an appointment for viewing the property. Renting out your property has never been faster and that is because of this direct messaging system.   

Q: What does the appointment mean, what is expected of me?

A: You and tenant meet at the address of the property. You show the tenant all the aspects of the property. If the tenant is willing to rent the property you can close the deal   

Q: I have a deal, what do I do now?

A: Please contact Speedrent Customer Support team in the app or call us at 0187777650 or send an email to hello@speedrent.com.

Q: Speedrent is not involved in evicting the tenant on default, any benefits of using Speedrent?

A: Yes, there are benefits to using Speedrent, unlike other agents Speedrent will provide you with three major benefits:

An insurance of Allianz that will ensure your property for up to RM25,000.
Speedrent will take care of the operation side so you do not have to worry about rental collection.
When a default is imminent, Speedrent will provide aid and guidance in evicting the tenant.
Insurance
Q: The tenant pays no deposit so what safety does Speedrent provide to me?

A: You receive no deposit from the tenant, however, what you receive in return from Speedrent is an insurance from Allianz that covers up to RM25,000. This is more than the standard two or three months of deposit would ever be able to cover.   

Q: How do I deal with damages or loss of goods & furniture?

A: Allianz General Insurance Company (Malaysia) Berhad (735426-V) will provide up to RM1000 to cover the damages or cleaning expenses as a result of the tenant. If there is theft element, you have protection with up to RM15,000 for the loss of home content.

Q: When would I get the copy for Allianz Insurance policy?

A: You will receive the insurance policy within 30 working days after the first transaction.

Rental
Q: How do I receive my rental income?

A: The rent is collected from the tenant by Speedrent. We will automatically transfer it to you within three working days.

Q: How does the no deposit policy affect me as a landlord?

A: It will change your form of property protection. You will receive a property insurance worth up to RM25,000 from Allianz through Speedrent. The insurance is included in the cost of using the platform to find a tenant and that cost is the last month’s rent.

Payment
Q: Is the Speedrent service free/How much does Speedrent cost?

A: The service of Speedrent is free to use until the point of payment of the rental. Speedrent takes the first and last month’s rent of the property from the tenant. The first month’s rent will be transferred to you while the last month’s rent will be taken by Speedrent as payment. So the cost of using Speedrent equals to one of your properties monthly rent.       

Q: In the case of default payment, when will Speedrent pay landlord?
A: After two weeks when the tenant still hasn’t paid the rental on the agreed date (specified in tenancy agreement) and has left the premise. The landlord must file a police report of this incident and then Speedrent shall process the claim procedure on behalf of the landlord.

Q: Would I be notified in case of non-payment?

A: Yes, we will notify you when we have not received payment on the 7th day from the due date.

Tenancy agreement
Q: How do I sign the tenancy agreement?

A: The tenancy agreement will be signed on the app under the section Speedsign

Q: Is there a tenancy agreement? Customisable? Who pays for it?

A: Speedrent has a tenancy agreement template prepared exclusively for the landlord. You can add supplement clauses but it should not change the main agreement. The tenancy agreement fee is paid by the tenant at RM399 for one year agreement. The fee is inclusive of stamp duty and stamping service.

Q: What if the tenant wants to terminate the tenancy agreement early?

A: If the tenant for any reason wants to terminate the tenancy agreement early. Then he/she must comply with the following terms:

Give you 2 months’ notice before the termination date.
Should he/she need to leave immediately, then he/she must pay two months rental as a penalty.
Arrange handover of keys upon moving out.
Please note that 12th-month rental paid by the tenant is NOT refundable to you or the tenant.

Q: Is a digital tenancy agreement legal in Malaysia?

A: A digitally signed tenancy agreement legal and the duty stamped copy will be admissible in court under Section 7 of Electronic Commerce Act 2006 and Section 62(2) of Digital Signature Act 1997.

Section 7 of Electronic Commerce Act 2006 basically states that an electronic message can be used to express any related communication when it comes to a contract formation.

As for Section 62(2) of Digital Signature Act 1997, a document signed with a digital signature is as legally binding as a document signed with a handwritten signature, an affixed thumbprint or any other mark.

© Speedrent 2017. All images are the property of their respective owners.
| Privacy Policy
*
Thanks for your information. I have always wanted to consider SpeedRent given the support I always give to technology firm.
But the disadvantages and risk taken by Owner is far too extensive for me to consider. I wanted to see how it can improve but the more it move on the more disadvantages is pointing towards owner. We spent live saving to have a property to rent out and to even cover cost is no longer easy.

I think we should not further downgrade what the owner is getting.
lowyatlau
post Aug 21 2018, 08:05 AM

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Joined: Aug 2011
QUOTE(g_kw2 @ Aug 20 2018, 04:04 PM)
Thanks for your information. I have always wanted to consider SpeedRent given the support I always give to technology firm.
But the disadvantages and risk taken by Owner is far too extensive for me to consider. I wanted to see how it can improve but the more it move on the more disadvantages is pointing towards owner. We spent live saving to have a property to rent out and to even cover cost is no longer easy.

I think we should not further downgrade what the owner is getting.
*
You get the point, property nowadays no longer cheap to invest and not easy to get any position rental return. If the SppedRent remain certain term that not favor to landlord then your system really hard to convince owner to use it. Remember "no seller, no buyer".
bernardyap
post Aug 21 2018, 10:44 AM

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Joined: Jan 2003
From: Seremban


One more thing to add, Speedrent have a function call search tenants and propose to them, which is a good thing.

The bad news is, most of the tenants(in search tenants function) looking for low cost apartment or single room only. Do not expect to get high quality tenant here. If your rental rate from 1000 to 1500, it might work here.

The last thing, their tenancy agreement and policy only transacted at minimum of RM800 per month. If anything below, you will have to transact it on your own.
wheimeng
post Aug 22 2018, 09:26 PM

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792 posts

Joined: Jan 2003
QUOTE(g_kw2 @ Aug 20 2018, 04:04 PM)
Thanks for your information. I have always wanted to consider SpeedRent given the support I always give to technology firm.
But the disadvantages and risk taken by Owner is far too extensive for me to consider. I wanted to see how it can improve but the more it move on the more disadvantages is pointing towards owner. We spent live saving to have a property to rent out and to even cover cost is no longer easy.

I think we should not further downgrade what the owner is getting.
*
Could you please elaborate on 'disadvantages' and 'risk taken' by owner in using Speedrent?
Sand Dust
post Aug 26 2018, 09:57 AM

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I respect entrepreneurs.

Great work there and all the best.
wheimeng
post Aug 27 2018, 07:53 PM

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QUOTE(Sand Dust @ Aug 26 2018, 09:57 AM)
I respect entrepreneurs.

Great work there and all the best.
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Terima kasih, means a lot to me and the team!
zenjet
post Aug 31 2018, 10:07 PM

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I have a unit listed on speedrent, but it was rented out.
May I know how to remove it from the listing?
I can't find a way on the site to remove it.

Thanks.
wheimeng
post Sep 3 2018, 09:18 AM

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QUOTE(zenjet @ Aug 31 2018, 10:07 PM)
I have a unit listed on speedrent, but it was rented out.
May I know how to remove it from the listing?
I can't find a way on the site to remove it.

Thanks.
*
You can remove it by downloading our mobile app or let me know your listing and I can remove it on behalf.
adrian_huen
post Oct 3 2018, 09:38 AM

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I've done the agreement however tenant couldn't make initial payment with credit or debit card
wheimeng
post Oct 6 2018, 02:16 PM

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QUOTE(adrian_huen @ Oct 3 2018, 09:38 AM)
I've done the agreement however tenant couldn't make initial payment with credit or debit card
*
I believe my team has reached out to you, please let me know if it's not.
Chris1974
post Oct 25 2018, 11:45 AM

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QUOTE(wheimeng @ Oct 6 2018, 02:16 PM)
I believe my team has reached out to you, please let me know if it's not.
*
I created a tenancy agreement with Speedrent 3 days ago and their team is providing excellent support by explaining the arrangements to the tenant. Also spoke to WM their CEO this morning and encourage him and his team to keep this service going.

I understand that this service is merely an option or an alternative to the conventional way of renting a property. Ultimately it’s our choice to decide which option suits us as landlord. It’s certainly not a perfect solution but probably a good alternative option worth considering.

Their team is currently sorting the details of the agreement and mode of payment with my prospective tenant.

Thank you very much Speedrent.

Chris
wheimeng
post Oct 25 2018, 04:26 PM

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Thanks Chris for the kind support and feedback over the call smile.gif
Chris1974
post Oct 25 2018, 11:04 PM

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QUOTE(wheimeng @ Oct 25 2018, 04:26 PM)
Thanks Chris for the kind support and feedback over the call smile.gif
*
Your team Mr Tee has been following through my tenancy agreement with all parties until almost 9.00 pm tonight.

Due to the fact that my tenant is not IT savvy, they (sisters) had difficulties in logging in to the system. So Mr Tee guided them all the way.

Since digital agreement is recognised by Malaysian law, it is really convenient for those who are IT savvy. Both parties don’t have to meet to get the agreement signed.
Chris1974
post Nov 3 2018, 12:22 AM

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QUOTE(Chris1974 @ Oct 25 2018, 11:04 PM)
Your team Mr Tee has been following through my tenancy agreement with all parties until almost 9.00 pm tonight.

Due to the fact that my tenant is not IT savvy, they (sisters) had difficulties in logging in to the system. So Mr Tee guided them all the way.

Since digital agreement is recognised by Malaysian law, it is really convenient for those who are IT savvy. Both parties don’t have to meet to get the agreement signed.
*
My Tenancy Agreement is finally completed and stamped by LHDN. Tenant paid the 2 months rental plus RM399 and within 2 days, I received my rental plus excess paid by tenant. Copy of stamped agreement also emailed to me. The Speedrent Team seems organised and efficient. Very happy with their excellent service. Really hope they will be successful and sustainable.
David_77
post Nov 3 2018, 09:01 AM

In a hurry to make up for lost time!
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Macam like ‘paid’ posting 🤔
Babizz
post Nov 3 2018, 09:14 AM

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my friend has a success story with Speedrent. quite good he said
HELLO HELLO
post Nov 3 2018, 03:36 PM

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Recently many bad tenant profiles in malaisiao,

if using agent to rent out your unit. quite many rent out to korean, angmo and Japanese families tenants stay in mont kiara but never pay rental up to 6 months above. Sibeh jialat lor. This actually happen in mont kiara now. Mont kiara so called expats or high kelas tenant also become low class tenant.

I think mid low cost tenant also better than them.

This post has been edited by HELLO HELLO: Nov 3 2018, 03:40 PM
leodinouknow
post Nov 3 2018, 03:44 PM

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QUOTE(HELLO HELLO @ Nov 3 2018, 04:36 PM)
Recently many bad tenant profiles in malaisiao,

if using agent to rent out your unit. quite many rent out to korean, angmo and Japanese families tenants stay in mont kiara but never pay rental up to 6 months above. Sibeh jialat lor. This actually happen in mont kiara now. Mont kiara so called expats or high kelas tenant also become low class tenant.

I think mid low cost tenant also better than them.
*
foreigner always will be foreigner. thats why didnt grant them pr or citizen
neotheone
post Nov 14 2018, 05:52 PM

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Hello all,
Lately after posting my listing in speedrent, someone called me up and claimed to be from speedrent and offer to linked me up with a tenant shown interests from the app.
And he offered to setup a WhatsApp group to facilitate me and the tenant for house viewing.
Just wondering and to verify, any speedrent users here experience the same thing?
I'm just a bit worry whether it's a fraud. Thank you!
wheimeng
post Nov 16 2018, 06:25 AM

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QUOTE(neotheone @ Nov 14 2018, 05:52 PM)
Hello all,
Lately after posting my listing in speedrent, someone called me up and claimed to be from speedrent and offer to linked me up with a tenant shown interests from the app.
And he offered to setup a WhatsApp group to facilitate me and the tenant for house viewing.
Just wondering and to verify, any speedrent users here experience the same thing?
I'm just a bit worry whether it's a fraud. Thank you!
*
Yup, we found that people respond faster through WhatsApp as it is frequently assessed app. This speeds up the process too.
Jdite
post Dec 2 2018, 06:46 PM

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QUOTE(wheimeng @ Feb 20 2018, 02:58 PM)
I would love to dispel the notion that Speedrent put landlord at disadvantage, and pro-tenant. First of all, we built Speedrent for the future.

There are 2 issues raised:

1. Insurance is a disadvantage to Landlord / We encourage defaulters with No Deposit.

First of all, Speedrent performs credit check (RAMCI / CTOS) on tenant. A tenant will be rejected when it failed to pass certain scoring. Bank uses this to approves loan, proven process, and we adopted it and applied to property rental. Currently most property rental is done on very basic screening process, we believe with credit scoring, we minimize any social prejudice and improve tenant quality for the landlords.

I'm a landlord myself, and I sometimes quietly hope that property developers offers 0% down payment buying a house like we had back in 2010. On landlord spectrum who is relatively more wealthy, yet sometimes couldn't afford to pay down payment to own another property. Tenant is on another side of economic spectrum, rental deposit is akin to landlord's down payment to own a property. So what's low to you, may be expensive for others to afford.

But on a more factual trend, the saving rates in Malaysia is extremely bad. They form the majority of your future renters, like it or not. Speedrent is bridging this gap by allowing landlord to lease houses safely in the form of insurance protection. The younger generation prioritises lifestyle to saving, so we need to acknowledge that trend is here to stay, and build solution to address the gap.

2. Speedrent takes 1 month rental, even on renewal, very disadvantageous to landlord.

Yes, on the basis that the tenant completes the entire agreement, which means to say that [/B]if the tenant terminates or default earlier than the agreed term, it's FOC for landlord, guaranteed!

I always ask landlords who asks this question:

Do you wish to rent your house quicker or keep your house idling longer? (p/s: both most probably involves cost to rent)

Speedrent vision has always been helping landlord and tenant to transact easily. It is extremely tough to get to where we are today, and a lot of determination put in by my team members.

Landlords want good tenant? We give you tenant with good credit score vs *which race/nationality are you?* 
Landlords want protection? We give you awesome insurance protection vs *2.5 months deposit, which you know when shit happens, this is nothing*

We are bringing new concept to the market. I can't expect everyone to buy into this, but the future trend says that we, the landlord need to adapt to the new new e.g., bad saving trend and property glut in the market.

Often we are blindsided by the opportunity lies ahead of us because we focus too much on what we would lose.
*
Questions: Means if the tenant doesn't fulfil 1 year tenancy, it's FOC? So can i get the 12-month rental back from Speedrent?


Who will pay for the Allianz Insurance?

A: You can choose to obtain the insurance using your last month’s rental after successfully renting out your property. If the tenant doesn’t fulfill the tenancy, consider the insurance paid by your tenant.
Note: Insurance coverage will only be provided for landlords who have completed transactions with Speedrent (rental ranging from RM800 – RM5000).

My Questions:
1. If I choose not to pay the insurance using my last month's rental, can I pay separately and how much is the premium?
2. Can I claim for damages done by tenant even if he/she fulfils the tenancy? How long is the coverage duration of the insurance?

[B]
Jdite
post Dec 3 2018, 11:10 AM

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If tenant remains in occupation after the end of term on montly basis, does the insurance still cover landlord for property damage?
wheimeng
post Dec 5 2018, 08:17 AM

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QUOTE(Jdite @ Dec 2 2018, 06:46 PM)
Questions: Means if the tenant doesn't fulfil 1 year tenancy, it's FOC? So can i get the 12-month rental back from Speedrent?
Who will pay for the Allianz Insurance?

A: You can choose to obtain the insurance using your last month’s rental after successfully renting out your property. If the tenant doesn’t fulfill the tenancy, consider the insurance paid by your tenant.
Note: Insurance coverage will only be provided for landlords who have completed transactions with Speedrent (rental ranging from RM800 – RM5000).

My Questions:
1. If I choose not to pay the insurance using my last month's rental, can I pay separately and how much is the premium?
2. Can I claim for damages done by tenant even if he/she fulfils the tenancy? How long is the coverage duration of the insurance?

[B]
*
1. The 12th month is used 100% for insurance.
2. Yes, you can, and file within 2 weeks upon tenancy lapse.
lianazaman
post Jan 13 2019, 03:06 PM

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Hey, just found out about Speedrent form a friend, and is currently trying out to rent a place. Awesome by the way, an excellent alternative as I do have previous bad experiences with 'agents'.

Still, a suggestion, since we tenants pay to Speedrent: Speedrent eWallet

Use:
Tenant deposit an amount of money from time to time, which will be used to pay for the upcoming rent due. It also has a feature in which a warning notification via app or an email will be sent if the eWallet still do not reach the required amount and due within five days.

Benefits:
Rather than lump sum / having to cut a large amount from banking or credit card, tenant can make sure they reach the due rent money by adding from time to time, for example when they get extra side income. They won't need to worry of having to put it aside mentally or physically first before the sum being cut from their credit card or account bank, which may have the risk being used or cut from account nearing or on the day the debiting / crediting will be done (and even credit cards have the risk of being used over the limit amount, causing problems to credit).

This also attracts those who do have nor want to apply credit cards (to avoid the 15% interest rate and cause further unnecessary expenses), as the Speedrent eWallet can also be topped up through Online Banking.

Kind of like this:
user posted image
Babizz
post Jan 23 2019, 07:36 AM

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The platform is very weak. my listing needs to be reupdated daily to ensure that it remains there and customer service isnt doing anything to solve long standing issues.
GaiaIX
post Mar 16 2019, 02:00 PM

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I'm new to Speedrent and trying to get some help from customer service regarding my property listing. I left some question via chat in apps yesterday and til now still no one respond to me. Is there any other way I could reach Speedrent customer support faster?
chesterst
post Mar 17 2019, 09:35 AM

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This is really thinking outside the box! Bravo 👏🏻
buckbugs
post May 7 2019, 01:11 PM

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does the web got issue? I cant check my Profile and My listings since yesterday

QUOTE
Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Tue May 07 13:09:08 SGT 2019
There was an unexpected error (type=Internal Server Error, status=500).
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized

wenyao1121
post May 7 2019, 02:12 PM

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QUOTE(buckbugs @ May 7 2019, 01:11 PM)
does the web got issue? I cant check my Profile and My listings since yesterday
*
Mr Buckbugs, I am Poh from SPEEDHOME ,if you don't mind, can you please send your contact details and stated out the problem to speedhome general email hello@speedhome.com.

I will make sure my colleague resolve your problem asap.

wheimeng
post May 10 2019, 06:09 AM

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QUOTE(buckbugs @ May 7 2019, 01:11 PM)
does the web got issue? I cant check my Profile and My listings since yesterday
*
Looking to deploy the fix by end of this week. So sorry ya!
buckbugs
post May 14 2019, 12:37 PM

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how much speedrent charge to landlord?
I found insurance cost info only but did not found speedrent charges to landlord

This post has been edited by buckbugs: May 15 2019, 09:47 AM
Vintage_X
post May 18 2019, 02:00 PM

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Is it possible to rent out the house without utilities i.e. to be borne by the tenants?

This is because we are unable to estimate their usage which could potential lead to misuse by the tenant.

If there is no option, how much should be covered so that I can factor it to the initial expected rental.
max_cavalera
post May 18 2019, 08:01 PM

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Try to simplify your apps please. Im using it and its very confusing....

I get notification someone is interested in my props..after i reply...when i need to see cobversation history macam cannot be found.

I use roomly apps for a lonng time and they are bery simple and straight forward....unfortunately they cease to operate anymore
wheimeng
post May 22 2019, 05:17 PM

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QUOTE(buckbugs @ May 14 2019, 12:37 PM)
how much speedrent charge to landlord?
I found insurance cost info only but did not found speedrent charges to landlord
*
You can check out Cost of Using SPEEDHOME - there's no other charges for using our service apart from insurance cost.
wheimeng
post May 22 2019, 05:23 PM

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QUOTE(max_cavalera @ May 18 2019, 08:01 PM)
Try to simplify your apps please. Im using it and its very confusing....

I get notification someone is interested in my props..after i reply...when i need to see cobversation history macam cannot be found.

I use roomly apps for a lonng time and they are bery simple and straight forward....unfortunately they cease to operate anymore
*
We have ramped up our engineer team to speed up modernising our mobile app and website. We have under invested in our system, and we expect significant improvement in the next 30-45 days.

Extremely sorry about it, paiseh paiseh.
Babizz
post May 22 2019, 05:26 PM

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one of the main challenges with the Speedrent platform is how it discourages more than 1 year tenancy n will always cost you 1 month rental as the insurance charges are 1 month per year while your deposit can last you for the lifetime of the tenancy (2-3 yrs).
Johnsmith1175
post May 22 2019, 10:29 PM

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Better be careful. The worst thing has happened. Just rent out my place through speedrent with no deposit. I thought they did all the due diligence on tenants background. After signed everything through speedrent and the tenant has moved in. The Speedhome agent told me the tenant did not pass the CTOS checking..... now I got no insurance coverage on this. This is suck!
Tan&tan
post May 23 2019, 01:43 AM

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QUOTE(Johnsmith1175 @ May 22 2019, 10:29 PM)
Better be careful. The worst thing has happened. Just rent out my place through speedrent with no deposit. I thought they did all the due diligence on tenants background. After signed everything through speedrent and the tenant has moved in. The Speedhome agent told me the tenant did not pass the CTOS checking..... now I got no insurance coverage on this. This is suck!
*
Good luck for being stingy not giving agent to do for the sake of saving the holy 1 month Proffesional fees
heavensea
post May 23 2019, 02:30 AM

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Agents will do the background check (like ctos) for landlord?
Or at least you got the deposit of rental instead of holding nth?
Johnsmith1175
post May 23 2019, 03:34 PM

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QUOTE(Tan&tan @ May 23 2019, 01:43 AM)
Good luck for being stingy not giving agent to do for the sake of saving the holy 1 month Proffesional fees
*
Dude, they are same as agent, they take 1 month professional fees too.
Johnsmith1175
post May 23 2019, 03:38 PM

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QUOTE(heavensea @ May 23 2019, 02:30 AM)
Agents will do the background check (like ctos) for landlord?
Or at least you got the deposit of rental instead of holding nth?
*
They said they check tenant’s ctos before introduce to landlord. But they didn’t. With no down deposit and they refuse to give any guarantees and warranty after all agreements signed. Better be careful on this speedrent company
buckbugs
post May 23 2019, 04:15 PM

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QUOTE(Johnsmith1175 @ May 22 2019, 10:29 PM)
Better be careful. The worst thing has happened. Just rent out my place through speedrent with no deposit. I thought they did all the due diligence on tenants background. After signed everything through speedrent and the tenant has moved in. The Speedhome agent told me the tenant did not pass the CTOS checking..... now I got no insurance coverage on this. This is suck!
*
I just signed the last stage as a landlord and I though the tenant already pass the CTOS checking but unfortunately not. Speedhome have not check it yet

I check the tenant CTOS record by my self and OMG.... the score is terrible.
tenant plan to move in next two days as stated in Tenancy Agreement but her CTOS record is terrible. To cancel, i have to pay denda RM1k. bangwall.gif Im stuck right now

how come speedhome didnt alert me? or speedrent didnt check at all?
Please state clearly at which stage speedhome will notify landlord about tenant CTOS status?



apo_lak_nie
post May 23 2019, 04:20 PM

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is it speedrent or speedhome?

btw how to check someone else CTOS?
Johnsmith1175
post May 23 2019, 04:59 PM

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QUOTE(apo_lak_nie @ May 23 2019, 04:20 PM)
is it speedrent or speedhome?

btw how to check someone else CTOS?
*
Same company. Both are same no matter how you call it.
wheimeng
post May 24 2019, 09:48 AM

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QUOTE(Johnsmith1175 @ May 22 2019, 10:29 PM)
Better be careful. The worst thing has happened. Just rent out my place through speedrent with no deposit. I thought they did all the due diligence on tenants background. After signed everything through speedrent and the tenant has moved in. The Speedhome agent told me the tenant did not pass the CTOS checking..... now I got no insurance coverage on this. This is suck!
*
I've spoke to the team to understand this case. There are few things that we communicated, and few actions that we will implement with immediate effect.

WHAT HAS COMMUNICATED:

As a SOP, this is the template we have used:

QUOTE
To grant vacant possession from landlord to tenant, there are 3 conditions to be fulfilled:
1. Tenant pass the credit checking benchmark and submit supporting documents to qualify No Deposit
2. Tenant settle payment of 1st+12th month rental and RM399 tenancy agreement
3. Tenant and Landlord sign the tenancy agreement

ALERT: DO NOT HANDOVER KEY UNTIL SPEEDRENT NOTIFY
In this case, the key was handover without Speedrent consent. We have that specific statement in bold because there were multiple times landlord just handover the key even without any form of payment. Ever since implemented this, we have not had such incident until now. But given @johnsmith1175 statement, I believe he was under the impression that tenant has passed all due diligence process. (Improvement identified).

To further explain on the DD process:
Tenant can go through credit checking at any point of time in an opt in manner. But it is mandatory to be credit screened through before allowed to move in.

IMPROVEMENT IDENTIFIED

QUOTE
Statement 1: Tenant will undergo a credit checking now and submit supporting documents to qualify No Deposit.
Our No Deposit is ONLY applicable to those who pass our screening process. Failing which, we won't allow the tenant to rent through SPEEDHOME. It would be a private dealing between the landlord and tenant should they decide to proceed.

Nevertheless, I sincerely apologise for this matter. And I suggest that we discuss the next course of action - our Ops Manager will reach out to discuss possible alternatives to this matter.
wheimeng
post May 24 2019, 10:03 AM

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QUOTE(buckbugs @ May 23 2019, 04:15 PM)
I just signed the last stage as a landlord and I though the tenant already pass the CTOS checking but unfortunately not. Speedhome have not check it yet

I check the tenant CTOS record by my self and OMG.... the score is terrible.
tenant plan to move in next two days as stated in Tenancy Agreement but her CTOS record is terrible. To cancel, i have to pay denda RM1k.  bangwall.gif Im stuck right now

how come speedhome didnt alert me? or speedrent didnt check at all?
Please state clearly at which stage speedhome will notify landlord about tenant CTOS status?
*
We use either CTOS or RAMCI to credit screen tenant. Two situations arises:

1. Tenant failed the credit screen, there is NO penalty for landlord to abort a booking fee paid deal.
2. Tenant passed the credit screen and paid booking fee, landlord abruptly terminates the agreement. In this case, landlord faces RM1k penalty. The RM1k is a form of compensation to the qualified tenant when a landlord refuses to honor paid and signed agreement.

In this case, RAMCI didn't capture the trade reference like CTOS did. We use both for redundancy purpose, and have found that both provide very similar data set.

Currently we are extracting data from CTOS to double confirm.

If the tenant does not pass our screening, we will advise to abort the deal.
wheimeng
post May 24 2019, 10:07 AM

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QUOTE(Johnsmith1175 @ May 23 2019, 03:38 PM)
They said they check tenant’s ctos before introduce to landlord. But they didn’t. With no down deposit and they refuse to give any guarantees and warranty after all agreements signed. Better be careful on this speedrent company
*
We always claim that tenant will go through credit screening, but never claimed "before introduce to landlord" because many tenants are reluctant to authorise us in assessing private financial information without finding the right home to rent.

Could you please email me wm@speedhome.com on where you saw this? If it is our staff who made that statement, I shall make sure it's corrected and the staff will be reprimanded.


gks
post May 24 2019, 10:20 AM

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Moving forward when kpkt implement residential tenancy act in 2years time, maybe will find speendrent as useful apps. smile.gif

Particularly where tenant has come with good credential.
buckbugs
post May 24 2019, 11:48 AM

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QUOTE(wheimeng @ May 24 2019, 10:03 AM)
We use either CTOS or RAMCI to credit screen tenant. Two situations arises:

1. Tenant failed the credit screen, there is NO penalty for landlord to abort a booking fee paid deal.
2. Tenant passed the credit screen and paid booking fee, landlord abruptly terminates the agreement. In this case, landlord faces RM1k penalty.  The RM1k is a form of compensation to the qualified tenant when a landlord refuses to honor paid and signed agreement.

In this case, RAMCI didn't capture the trade reference like CTOS did. We use both for redundancy purpose, and have found that both provide very similar data set.

Currently we are extracting data from CTOS to double confirm.

If the tenant does not pass our screening, we will advise to abort the deal.
*
Wheimeng,
Thanks for your clarification.

Personally I like Speedrent concept; easy for landlord and tenant:-
>> direct nego between landlord and tenant, CTOS checking, monthly rent auto collect, Tenancy Agreement & stamping preparation, insurance
>> the concept is safer and better than traditional concept

but you have to improve:-
>> u have to find a way to make it informative and easy to understand the process.
>> your website error are quite some time and haven't been fixed ("error loading avatar photo" & web chat box is unable to open).
>> honestly your website is quite dull.

This post has been edited by buckbugs: May 24 2019, 11:51 AM
wheimeng
post May 24 2019, 12:41 PM

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QUOTE(buckbugs @ May 24 2019, 11:48 AM)
Wheimeng,
Thanks for your clarification.

Personally I like Speedrent concept; easy for landlord and tenant:-
>> direct nego between landlord and tenant, CTOS checking, monthly rent auto collect, Tenancy Agreement & stamping preparation, insurance
>> the concept is safer and better than traditional concept

but you have to improve:-
>> u have to find a way to make it informative and easy to understand the process.
>> your website error are quite some time and haven't been fixed ("error loading avatar photo" & web chat box is unable to open).
>> honestly your website is quite dull.
*
I absolutely agree with you.

Over the course of 3 years, we survived on less than RM1m funding. We had to be very lean. For that we have under invested in tech.

But last month, Speedhome raised RM2.5m funding through crowdfunding. With that, we have scaled up our engineering team from a size of 2 to more than 15 headcount in 2 months time.

We expect the product will be enhanced significantly in 45-60 days. Stay tuned and apologise for the subpar experience.

This post has been edited by wheimeng: May 24 2019, 12:41 PM
Johnsmith1175
post May 24 2019, 02:29 PM

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QUOTE(wheimeng @ May 24 2019, 09:48 AM)
I've spoke to the team to understand this case. There are few things that we communicated, and few actions that we will implement with immediate effect.

WHAT HAS COMMUNICATED:

As a SOP, this is the template we have used:
In this case, the key was handover without Speedrent consent. We have that specific statement in bold because there were multiple times landlord just handover the key even without any form of payment. Ever since implemented this, we have not had such incident until now. But given @johnsmith1175 statement, I believe he was under the impression that tenant has passed all due diligence process. (Improvement identified).

To further explain on the DD process:
Tenant can go through credit checking at any point of time in an opt in manner. But it is mandatory to be credit screened through before allowed to move in.

IMPROVEMENT IDENTIFIED
Our No Deposit is ONLY applicable to those who pass our screening process. Failing which, we won't allow the tenant to rent through SPEEDHOME.  It would be a private dealing between the landlord and tenant should they decide to proceed.

Nevertheless, I sincerely apologise for this matter. And I suggest that we discuss the next course of action - our Ops Manager will reach out to discuss possible alternatives to this matter.
*
What the heck?!

All agreement has signed and confirmed before hand over the key. I follow through the procedures. Only hand over key when the agreement signed from both side and payment made by the tenant!
Johnsmith1175
post May 24 2019, 02:51 PM

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Your Speedhome agent called me on this. I never call the tenant. Since you guys called me to rent out my unit to this tenant, I aspect you have done all the due diligence before your people contact me personally to ask me to rent my unit out to this tenant.

If the tenant not qualified, why call me and ask me to seal the deal?
buckbugs
post May 24 2019, 03:05 PM

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QUOTE(wheimeng @ May 24 2019, 12:41 PM)
But last month, Speedhome raised RM2.5m funding through crowdfunding. With that, we have scaled up our engineering team from a size of 2 to more than 15 headcount in 2 months time.

We expect the product will be enhanced significantly in 45-60 days. Stay tuned and apologise for the subpar experience.
*
Good luck bro. I support your business notworthy.gif

Johnsmith1175
post May 24 2019, 03:13 PM

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QUOTE(buckbugs @ May 23 2019, 04:15 PM)
I just signed the last stage as a landlord and I though the tenant already pass the CTOS checking but unfortunately not. Speedhome have not check it yet

I check the tenant CTOS record by my self and OMG.... the score is terrible.
tenant plan to move in next two days as stated in Tenancy Agreement but her CTOS record is terrible. To cancel, i have to pay denda RM1k.  bangwall.gif Im stuck right now

how come speedhome didnt alert me? or speedrent didnt check at all?
Please state clearly at which stage speedhome will notify landlord about tenant CTOS status?
*
You’re lucky. I passed my key because the tenant has made the payment and all agreement signed. Even the speedrent agent chase me to confirm the meet up time to pass the key....
buckbugs
post May 24 2019, 03:16 PM

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QUOTE(Johnsmith1175 @ May 24 2019, 03:13 PM)
You’re lucky. I passed my key because the tenant has made the payment and all agreement signed. Even the speedrent agent chase me to confirm the meet up time to pass the key....
*
but how is your tenant? does he make a payment on time?
wheimeng
post May 28 2019, 10:44 PM

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QUOTE(Johnsmith1175 @ May 24 2019, 03:13 PM)
You’re lucky. I passed my key because the tenant has made the payment and all agreement signed. Even the speedrent agent chase me to confirm the meet up time to pass the key....
*
My team told me that it's all resolved. I'm relieved.

I sincerely apologise for not meeting your expectation. Thank you for your complaint, because of this feedback, we improved our SOP so that nobody would ever go through the same experience like you did.


aqharee
post Jun 24 2019, 08:08 AM

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QUOTE(wheimeng @ May 24 2019, 10:07 AM)
We always claim that tenant will go through credit screening, but never claimed "before introduce to landlord" because many tenants are reluctant to authorise us in assessing private financial information without finding the right home to rent.

Could you please email me wm@speedhome.com on where you saw this? If it is our staff who made that statement, I shall make sure it's corrected and the staff will be reprimanded.
*
Hi Whei Meng, my tenant has not been paying TNB Bill and water bill. Now amounting 1k plus. What should i do? The tenant has settled the monthly rental but not utility bills so far. For weeks, the tenant juz reply “okay”
Can i just ask TNB to cut off the electricity?
wheimeng
post Jun 25 2019, 04:42 AM

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May I ask if you're a SPEEDHOME customer? If so, please email hello@speedhome.com for assistance.

If not, generally you should give official writing to the tenant to request to pay and with a deadline. I wouldn't advise cutting off the electricity if it wasn't stated in the tenancy agreement.
prophecus
post Jul 5 2019, 11:13 PM

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From: Petaling Jayo


why I am unable to post any ad for a vacancy. The site says got error and to contact speedhome?
I use chrome and out of curiosity, tried using IE. It was even worse, the website does not respond at all.
wheimeng
post Jul 6 2019, 05:29 AM

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QUOTE(prophecus @ Jul 5 2019, 11:13 PM)
why I am unable to post any ad for a vacancy. The site says got error and to contact speedhome?
I use chrome and out of curiosity, tried using IE. It was even worse, the website does not respond at all.
*
Please PM your email and phone number so that I can check with our engineering team.
Cenedra
post Aug 8 2019, 09:17 AM

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Hi wheimeng, I understand that now you have a new business model for landowners, which is tied up with Allianz? Can you explain more on this? And also can the landowners get the copy from your end confirming that you have checked the background and credibility?
wheimeng
post Aug 15 2019, 06:05 PM

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QUOTE(Cenedra @ Aug 8 2019, 09:17 AM)
Hi wheimeng, I understand that now you have a new business model for landowners, which is tied up with Allianz? Can you explain more on this? And also can the landowners get the copy from your end confirming that you have checked the background and credibility?
*
You can check out here at https://blog.speedhome.com/blog/allianz-insurance-coverage
Cenedra
post Aug 16 2019, 03:46 PM

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QUOTE(wheimeng @ Aug 15 2019, 06:05 PM)
Thank you, my concern is the insurance claiming part. What do I need to have in order to ensure I am able to claim the insurance when something happens? For example, if the tenants rear animals in the house (dogs), and the house becomes infested with ticks everywhere, how to claim this then?

And is there anyway I can have a read into the insurance policy so that I know the details on the coverage?

Thanks.
wheimeng
post Aug 19 2019, 06:42 AM

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QUOTE(Cenedra @ Aug 16 2019, 03:46 PM)
Thank you, my concern is the insurance claiming part. What do I need to have in order to ensure I am able to claim the insurance when something happens? For example, if the tenants rear animals in the house (dogs), and the house becomes infested with ticks everywhere, how to claim this then?

And is there anyway I can have a read into the insurance policy so that I know the details on the coverage?

Thanks.
*
We will assist you on claiming that - procedures etc.
mk92
post Aug 31 2019, 10:29 PM

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Hi wheimeng,

my tenant interested to renew the agreement. The initial agreement will end on 28th October. He has a question : can he renew and pay the agreement by early September around rm300+? And he will pay the last month rental for new agreement on early October?

Thanks,
Mk
wheimeng
post Sep 3 2019, 05:48 AM

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Could you please email to hello@speedhome.com for that? We will see what can be done.
akky
post Sep 3 2019, 02:36 PM

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I have 1 listing and pending for background check.
To be frank it is quite confusing who should I deal with. The SpeedHome number that contact me and the person in the group are different.
The insurance is cover for 1 year? How about if tenants want to have 2 years agreement?

I have other person sending me messages on interested with my unit but I cannot do anything as still pending for SpeedHome to respond on the background check on 1st person.

wenyao1121
post Sep 23 2019, 04:21 PM

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QUOTE(akky @ Sep 3 2019, 02:36 PM)
I have 1 listing and pending for background check.
To be frank it is quite confusing who should I deal with. The SpeedHome number that contact me and the person in the group are different.
The insurance is cover for 1 year? How about if tenants want to have 2 years agreement?

I have other person sending me messages on interested with my unit but I cannot do anything as still pending for SpeedHome to respond on the background check on 1st person.
*
Hi akky, may I know have your problem solve?

Base on my past experience with SPEEDHOME, they always allowed tenant to renew the contract .Also, even the tenant sign for 2 years contract sometime they also terminate the contract early.

About the background check part, I have a friend who work in SPEEDHOME , chasing the tenant to summit all their documents is quite tedious work lar. So base on the first come first serve basis lor, if the tenant summit their documents late, actually i think you can let other prospect to view your property.

Hope this things help, have a great day ahead yar.



jezze P
post Sep 24 2019, 08:57 AM

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QUOTE(hungryJack @ Apr 11 2016, 07:03 PM)
Hi all, saw speedrent comes out with new scheme which is no security deposit require to pay by tenant..
currently I have a tenant have difficulties to pay rental deposit, hence would like to collect view points from owner and tenant how this benefit both parties.

https://speedrent.com/web/no-deposit-programme-faq/

Hope to gain view point from everyone here.
*
Hi,

I am a Tenant that used your Service on March 2019.
Eventhought I used your service BUT the Landlord doesnt use stamped Contract Service. I even paid RM100 for agent service for finding house for me.

Landlord do contract of 12 months but recently due to financial problem I had, I had no choice to pay this month rent late. The Landlord sent whatsapp message on 19/9/19 and told me to empty the house before 1/10/19.

I paid 2+1 deposit of RM900 per month when we move in our item on 30/3/19. Contract start 1/4/19 for 12 months period. I moved in permanently on May 2019 due to school transferring problem from Penang.

On June, Contract renewed for RM800 per month. Deposit changed from 1800 to 1600. Utility: RM300 because i paid him RM2700 on the day I viewed the house and collect the housekeys.

Recently on earlier Sept, landlord without permission entering the premise. I was outstation in Selangor for a week. Only my children at home. I'm a single mother of 5 children by the way so the landlord act was not acceptable. He simply entered and go out wherever he please when we are not around.

This month, water crisis happens in Malacca. After he send message, he said. He will keep the deposit and wait for bills. Water bill we paid full. IWK, we paid only for months we stayed. Electricity bills is the most suspicious because, we dont use much electricity but on the 3rd month it increase shockly. Landlord refuse to fix when we said the sinky had problem.
The ceiling fan not functioning well.

Then we found out, landlord will chase tenant and giving no choices for tenant to HAD TO LEAVE THEIR HOUSE FURNITURES because... how to get lorry in short period? My twin are having PT3 Examination this month end. Now they are having oral and listening Exam. I tried to ask politely with landlord but he talk rude with me. I always pay monthly but only this month i had to delay due to son accident.

We even had to apply Baitulmal help. We are far from relative. I had to resign work due to asthma. Haze problem. I cant breath.
My landlord is a Malay that works in JKR civil engineer. Is it my fault if Landlord didnt pay house loan? Both husband and wife are working. As for me, m alone. I am both mother n father fir my children. These two months, my children sometime cant go to school due to we faced problem. Even had to fast.

This neighbourhood is a peaceful place and the neighbour doesnt care if u die or still alive as long no disturbance from yourside. I even ask help for 1 hour looking after my youngest daughter from school because i will be home soon but they cant until i had to resign from work.

DUN Kesidang, an Indian woman Mrs Kamala offers to help. YB is chinese. They are really helpful. Honestly, most Malay in Malacca who claims they are a good Muslims... never care for us. They looked down because I am a single mother so I can say Life in Malacca is difficult because of the people mindset.

They said this house rent is high for us to handle. Not really. Before I had financial problem, I can even afford to pay house rent of RM1350 monthly. I trust Malay so much until they sold my house furniture when I rented in Palmwalk 1 Sg Long. Up till now, I didnt able to sue the person. To go to court, I needed money.

I settled child custody first and alhamdulillah I won the case. I did regret helping few Malay friends and sibling when they are in need but when I faced problems, they ignored. I urgently need help this week and sadly no Malay can help out. Those who owe me cant even pay back RM50.

Foreigner friend cant help much when they cant work here in Malaysia but they still sending some money for food and water. If u know me well, i easy to give. Oh Allah, I really hope there will be help soon. I dont want my children to stranded. We bought house furniture in May and how to sell furnitures to get money to go out before 1/10. I asked Landlord, if he can take my furnitures for the house rent this month and return my deposit. He cant give any back.

He forced us to go out when he already been informed about the difficulty i had for delay. I now regret renting without Speedrent Proper Tenancy Agreement. You think as a Landlord, you can do anyhow to Tenant. I may have 5 children but my children are proper children. They dont act like children with no manner. Landlord children are like that and words they speak out are rude.

I have my own house too in Penang before I moved after I sold the house. I moved because to build a new life. Penang people can stay in Malacca but Malacca people if move to Penang, you cant survive because of your mindset n high cost of living. No more apartment with lower rate like in Malacca.

House loan, didnt pay for 3 months, bank will put house in auction. Is there a law for this kind of Landlord??
bluishblueblack
post Sep 24 2019, 09:11 AM

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QUOTE(jezze @ Sep 24 2019, 08:57 AM)
Hi,

I am a Tenant that used your Service on March 2019.
Eventhought I used your service BUT the Landlord doesnt use stamped Contract Service. I even paid RM100 for agent service for finding house for me.

Landlord do contract of 12 months but recently due to financial problem I had, I had no choice to pay this month rent late. The Landlord sent whatsapp message on 19/9/19 and told me to empty the house before 1/10/19.

I paid 2+1 deposit of RM900 per month when we move in our item on 30/3/19. Contract start 1/4/19 for 12 months period. I moved in permanently on May 2019 due to school transferring problem from Penang.

On June, Contract renewed for RM800 per month. Deposit changed from 1800 to 1600. Utility: RM300 because i paid him RM2700 on the day I viewed the house and collect the housekeys.

Recently on earlier Sept, landlord without permission entering the premise. I was outstation in Selangor for a week. Only my children at home. I'm a single mother of 5 children by the way so the landlord act was not acceptable. He simply entered and go out wherever he please when we are not around.

This month, water crisis happens in Malacca. After he send message, he said. He will keep the deposit and wait for bills. Water bill we paid full. IWK, we paid only for months we stayed. Electricity bills is the most suspicious because, we dont use much electricity but on the 3rd month it increase shockly. Landlord refuse to fix when we said the sinky had problem.
The ceiling fan not functioning well.

Then we found out, landlord will chase tenant and giving no choices for tenant to HAD TO LEAVE THEIR HOUSE FURNITURES because... how to get lorry in short period? My twin are having PT3 Examination this month end. Now they are having oral and listening Exam. I tried to ask politely with landlord but he talk rude with me. I always pay monthly but only this month i had to delay due to son accident.

We even had to apply Baitulmal help. We are far from relative. I had to resign work due to asthma. Haze problem. I cant breath.
My landlord is a Malay that works in JKR civil engineer. Is it my fault if Landlord didnt pay house loan? Both husband and wife are working. As for me, m alone. I am both mother n father fir my children. These two months, my children sometime cant go to school due to we faced problem. Even had to fast.

This neighbourhood is a peaceful place and the neighbour doesnt care if u die or still alive as long no disturbance from yourside. I even ask help for 1 hour looking after my youngest daughter from school because i will be home soon but they cant until i had to resign from work.

DUN Kesidang, an Indian woman Mrs Kamala offers to help. YB is chinese. They are really helpful. Honestly, most Malay in Malacca who claims they are a good Muslims... never care for us. They looked down because I am a single mother so I can say Life in Malacca is difficult because of the people mindset.

They said this  house rent is high for us to handle. Not really. Before I had financial problem, I can even afford to pay house rent of RM1350 monthly. I trust Malay so much until they sold my house furniture when I rented in Palmwalk 1 Sg Long. Up till now, I didnt able to sue the person. To go to court, I needed money.

I settled child custody first and alhamdulillah I won the case. I did regret helping few Malay friends and sibling when they are in need but when I faced problems, they ignored. I urgently need help this week and sadly no Malay can help out. Those who owe me cant even pay back RM50.

Foreigner friend cant help much when they cant work here in Malaysia but they still sending some money for food and water. If u know me well, i easy to give. Oh Allah, I really hope there will be help soon. I dont want my children to stranded. We bought house furniture in May and how to sell furnitures to get money to go out before 1/10. I asked Landlord, if he can take my furnitures for the house rent this month and return my deposit. He cant give any back.

He forced us to go out when he already been informed about the difficulty i had for delay. I now regret renting without Speedrent Proper Tenancy Agreement. You think as a Landlord, you can do anyhow to Tenant. I may have 5 children but my children are proper children. They dont act like children with no manner. Landlord children are like that and words they speak out are rude.

I have my own house too in Penang before I moved after I sold the house. I moved because to build a new life. Penang people can stay in Malacca but Malacca people if move to Penang, you cant survive because of your mindset n high cost of living. No more apartment with lower rate like in Malacca.

House loan, didnt pay for 3 months, bank will put house in auction. Is there a law for this kind of Landlord??
*
Whoa rclxub.gif rclxub.gif rclxub.gif
onnying88
post Sep 24 2019, 09:33 AM

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QUOTE(jezze @ Sep 24 2019, 08:57 AM)
Hi,

I am a Tenant that used your Service on March 2019.
Eventhought I used your service BUT the Landlord doesnt use stamped Contract Service. I even paid RM100 for agent service for finding house for me.

Landlord do contract of 12 months but recently due to financial problem I had, I had no choice to pay this month rent late. The Landlord sent whatsapp message on 19/9/19 and told me to empty the house before 1/10/19.

I paid 2+1 deposit of RM900 per month when we move in our item on 30/3/19. Contract start 1/4/19 for 12 months period. I moved in permanently on May 2019 due to school transferring problem from Penang.

On June, Contract renewed for RM800 per month. Deposit changed from 1800 to 1600. Utility: RM300 because i paid him RM2700 on the day I viewed the house and collect the housekeys.

Recently on earlier Sept, landlord without permission entering the premise. I was outstation in Selangor for a week. Only my children at home. I'm a single mother of 5 children by the way so the landlord act was not acceptable. He simply entered and go out wherever he please when we are not around.

This month, water crisis happens in Malacca. After he send message, he said. He will keep the deposit and wait for bills. Water bill we paid full. IWK, we paid only for months we stayed. Electricity bills is the most suspicious because, we dont use much electricity but on the 3rd month it increase shockly. Landlord refuse to fix when we said the sinky had problem.
The ceiling fan not functioning well.

Then we found out, landlord will chase tenant and giving no choices for tenant to HAD TO LEAVE THEIR HOUSE FURNITURES because... how to get lorry in short period? My twin are having PT3 Examination this month end. Now they are having oral and listening Exam. I tried to ask politely with landlord but he talk rude with me. I always pay monthly but only this month i had to delay due to son accident.

We even had to apply Baitulmal help. We are far from relative. I had to resign work due to asthma. Haze problem. I cant breath.
My landlord is a Malay that works in JKR civil engineer. Is it my fault if Landlord didnt pay house loan? Both husband and wife are working. As for me, m alone. I am both mother n father fir my children. These two months, my children sometime cant go to school due to we faced problem. Even had to fast.

This neighbourhood is a peaceful place and the neighbour doesnt care if u die or still alive as long no disturbance from yourside. I even ask help for 1 hour looking after my youngest daughter from school because i will be home soon but they cant until i had to resign from work.

DUN Kesidang, an Indian woman Mrs Kamala offers to help. YB is chinese. They are really helpful. Honestly, most Malay in Malacca who claims they are a good Muslims... never care for us. They looked down because I am a single mother so I can say Life in Malacca is difficult because of the people mindset.

They said this  house rent is high for us to handle. Not really. Before I had financial problem, I can even afford to pay house rent of RM1350 monthly. I trust Malay so much until they sold my house furniture when I rented in Palmwalk 1 Sg Long. Up till now, I didnt able to sue the person. To go to court, I needed money.

I settled child custody first and alhamdulillah I won the case. I did regret helping few Malay friends and sibling when they are in need but when I faced problems, they ignored. I urgently need help this week and sadly no Malay can help out. Those who owe me cant even pay back RM50.

Foreigner friend cant help much when they cant work here in Malaysia but they still sending some money for food and water. If u know me well, i easy to give. Oh Allah, I really hope there will be help soon. I dont want my children to stranded. We bought house furniture in May and how to sell furnitures to get money to go out before 1/10. I asked Landlord, if he can take my furnitures for the house rent this month and return my deposit. He cant give any back.

He forced us to go out when he already been informed about the difficulty i had for delay. I now regret renting without Speedrent Proper Tenancy Agreement. You think as a Landlord, you can do anyhow to Tenant. I may have 5 children but my children are proper children. They dont act like children with no manner. Landlord children are like that and words they speak out are rude.

I have my own house too in Penang before I moved after I sold the house. I moved because to build a new life. Penang people can stay in Malacca but Malacca people if move to Penang, you cant survive because of your mindset n high cost of living. No more apartment with lower rate like in Malacca.

House loan, didnt pay for 3 months, bank will put house in auction. Is there a law for this kind of Landlord??
*
I'm sorry and sympathy for your case but in the same time, your mindset need to be adjusted too. There is no obligation for others to offer help, so you can't blame others didn't offer you help. Same to you too, the money/help you give out doesn't mean others will give back the same to you. This is life.

Stay strong and goodluck to you.

wheimeng
post Sep 25 2019, 07:43 AM

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*****
Senior Member
792 posts

Joined: Jan 2003
QUOTE(jezze @ Sep 24 2019, 08:57 AM)
Hi,

I am a Tenant that used your Service on March 2019.
Eventhought I used your service BUT the Landlord doesnt use stamped Contract Service. I even paid RM100 for agent service for finding house for me.

Landlord do contract of 12 months but recently due to financial problem I had, I had no choice to pay this month rent late. The Landlord sent whatsapp message on 19/9/19 and told me to empty the house before 1/10/19.

I paid 2+1 deposit of RM900 per month when we move in our item on 30/3/19. Contract start 1/4/19 for 12 months period. I moved in permanently on May 2019 due to school transferring problem from Penang.

On June, Contract renewed for RM800 per month. Deposit changed from 1800 to 1600. Utility: RM300 because i paid him RM2700 on the day I viewed the house and collect the housekeys.

Recently on earlier Sept, landlord without permission entering the premise. I was outstation in Selangor for a week. Only my children at home. I'm a single mother of 5 children by the way so the landlord act was not acceptable. He simply entered and go out wherever he please when we are not around.

This month, water crisis happens in Malacca. After he send message, he said. He will keep the deposit and wait for bills. Water bill we paid full. IWK, we paid only for months we stayed. Electricity bills is the most suspicious because, we dont use much electricity but on the 3rd month it increase shockly. Landlord refuse to fix when we said the sinky had problem.
The ceiling fan not functioning well.

Then we found out, landlord will chase tenant and giving no choices for tenant to HAD TO LEAVE THEIR HOUSE FURNITURES because... how to get lorry in short period? My twin are having PT3 Examination this month end. Now they are having oral and listening Exam. I tried to ask politely with landlord but he talk rude with me. I always pay monthly but only this month i had to delay due to son accident.

We even had to apply Baitulmal help. We are far from relative. I had to resign work due to asthma. Haze problem. I cant breath.
My landlord is a Malay that works in JKR civil engineer. Is it my fault if Landlord didnt pay house loan? Both husband and wife are working. As for me, m alone. I am both mother n father fir my children. These two months, my children sometime cant go to school due to we faced problem. Even had to fast.

This neighbourhood is a peaceful place and the neighbour doesnt care if u die or still alive as long no disturbance from yourside. I even ask help for 1 hour looking after my youngest daughter from school because i will be home soon but they cant until i had to resign from work.

DUN Kesidang, an Indian woman Mrs Kamala offers to help. YB is chinese. They are really helpful. Honestly, most Malay in Malacca who claims they are a good Muslims... never care for us. They looked down because I am a single mother so I can say Life in Malacca is difficult because of the people mindset.

They said this  house rent is high for us to handle. Not really. Before I had financial problem, I can even afford to pay house rent of RM1350 monthly. I trust Malay so much until they sold my house furniture when I rented in Palmwalk 1 Sg Long. Up till now, I didnt able to sue the person. To go to court, I needed money.

I settled child custody first and alhamdulillah I won the case. I did regret helping few Malay friends and sibling when they are in need but when I faced problems, they ignored. I urgently need help this week and sadly no Malay can help out. Those who owe me cant even pay back RM50.

Foreigner friend cant help much when they cant work here in Malaysia but they still sending some money for food and water. If u know me well, i easy to give. Oh Allah, I really hope there will be help soon. I dont want my children to stranded. We bought house furniture in May and how to sell furnitures to get money to go out before 1/10. I asked Landlord, if he can take my furnitures for the house rent this month and return my deposit. He cant give any back.

He forced us to go out when he already been informed about the difficulty i had for delay. I now regret renting without Speedrent Proper Tenancy Agreement. You think as a Landlord, you can do anyhow to Tenant. I may have 5 children but my children are proper children. They dont act like children with no manner. Landlord children are like that and words they speak out are rude.

I have my own house too in Penang before I moved after I sold the house. I moved because to build a new life. Penang people can stay in Malacca but Malacca people if move to Penang, you cant survive because of your mindset n high cost of living. No more apartment with lower rate like in Malacca.

House loan, didnt pay for 3 months, bank will put house in auction. Is there a law for this kind of Landlord??
*
Why is there deposit when using SPEEDHOME? Not sure if you used SPEEDHOME?
AgentVIDIC
post Sep 25 2019, 09:07 AM

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Joined: Apr 2014
Tried using speedrent thought no charges to landlord needed but then found out there's a one month charge which is fine. Someone contacted me claiming to be from speedrent and helped aranging for viewing. However, it's just me and the tenant who met up for the viewing and after the viewing the speedrent guy just kept asking whether it's a deal. Even though we said we're in meeting and need time to get back he just kept sending msg to ask for an update. A key difference that I see is when I tried asking him questions he'll be slow in responding.

Overall a bit disappointed with this new service and eventually I rented out my unit thru the agent.

Failed to see the benefits of using speedrent so far.

Just sharing my experience...

This post has been edited by AgentVIDIC: Sep 25 2019, 09:09 AM
wenyao1121
post Sep 25 2019, 03:02 PM

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QUOTE(AgentVIDIC @ Sep 25 2019, 09:07 AM)
Tried using speedrent thought no charges to landlord needed but then found out there's a one month charge which is fine. Someone contacted me claiming to be from speedrent and helped aranging for viewing. However, it's just me and the tenant who met up for the viewing and after the viewing the speedrent guy just kept asking whether it's a deal. Even though we said we're in meeting and need time to get back he just kept sending msg to ask for an update. A key difference that I see is when I tried asking him questions he'll be slow in responding.

Overall a bit disappointed with this new service and eventually I rented out my unit thru the agent.

Failed to see the benefits of using speedrent so far.

Just sharing my experience...
*
Hi,

Thanks for leaving feedback, once viewing takes place we aim to move things forward quck to assist both landlord and tenant, so continue to ask if it's a deal this also provides the opportunity for the landlord to tell us if there are any issues and how we can assist, as we're here to help. We do appreciate the feedback though and have passed it on to the team.

We're sorry that you didn't end up renting through SPEEDHOME but are very pleased that you were able to find a tenant and rent your property out.

This post has been edited by wenyao1121: Sep 25 2019, 03:24 PM
-CoupeFanatic-
post Sep 25 2019, 04:03 PM

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jezza not sure if you are serious here, but a single mother with 5 kids, you need serious help from NGOs.

Try contacting Charity Food Basket Society in Klang.

https://www.facebook.com/charityfoodbasket

They might be able to give you a hand.
History1999
post Oct 2 2019, 09:18 PM

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I have been using speedrent since one to two years. They were good in follow up rentals. However, I think they had change management or customer service, they are doing badly in following rental now. My tenant owing me 3 months rental but they don't even realize that. They took weeks to check but still no result though I have keep asking them. Very disappointed.
wheimeng
post Oct 4 2019, 07:14 PM

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Could you please email me at ceo@speedhome.com? We always call to chase for rental.
se800i
post Oct 11 2019, 02:07 PM

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QUOTE(wheimeng @ Apr 12 2016, 12:54 PM)
1. Yes, Speedrent is one of the parties.
2. We do not evict, but we terminate the agreement upon non-payment for 3 consecutive failure charge to the card in a month. We notify tenant every time card has been declined and would expect them to make sure card is chargeable again. This gives you super early 'warning' detection, and begin the eviction within 2 weeks instead of months.
3. We do not evict, we are a payment solution provider. We however would love to provide best practice for eviction.
4. In traditional deposit model, you take 3 months deposit. That's the most you can get in an event you have a bad tenant that break the agreement and at the same time damage your property. In our model, it's the same, we issue up to 3 months rental (which is equivalent to your cash deposit). It's the same.

Hope that explains smile.gif
*
may i know is this still the same business model for speed rent now>?
I am interested to use speedrent service.
I am owner.
wheimeng
post Oct 11 2019, 03:52 PM

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Yes. By in large still the same.
se800i
post Oct 11 2019, 04:30 PM

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QUOTE(wheimeng @ Oct 11 2019, 04:52 PM)
Yes. By in large still the same.
*
The same as in
there is still credit card deduction from tenant CC account?
CTOS screening for tenants?
Insurance by Allianz?

what else?

Do we owner/landlord need to pay anything to Speedrent?
wheimeng
post Oct 12 2019, 02:42 PM

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Pay for the insurance. Tenant can choose to pay through CC or normal banking transfer.
se800i
post Oct 15 2019, 09:17 AM

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QUOTE(wheimeng @ Oct 12 2019, 03:42 PM)
Pay for the insurance. Tenant can choose to pay through CC or normal banking transfer.
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what does the insurance cover ya?
wheimeng
post Oct 17 2019, 09:23 AM

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You can check it out at https://blog.speedhome.com/blog/allianz-insurance-coverage

nookie188
post Oct 17 2019, 09:33 AM

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QUOTE(wheimeng @ Oct 17 2019, 09:23 AM)
accidental damage covers what exactly?
wheimeng
post Oct 17 2019, 09:41 AM

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Your movable furniture, any malicious damage is claimable.
nookie188
post Oct 17 2019, 10:38 AM

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QUOTE(wheimeng @ Oct 17 2019, 09:41 AM)
Your movable furniture, any malicious damage is claimable.
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so toilet is not movable is not covered for eg if tenant pours cement in the bowl and clog it up?

Or when they destroy built in cabinets cuz that is not movable furniture?


se800i
post Oct 17 2019, 03:50 PM

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QUOTE(wheimeng @ Oct 17 2019, 10:23 AM)
The insurance only cover for rental ranging from RM800 to RM5000.
How if my rental is lower than that and do I still able to get covered by insurance?
FYI, I am renting out on Room by room basis.

In order to get cover by insurance, then only master bedroom can be covered and not able to cover for room 2 & 3.
wheimeng
post Oct 19 2019, 10:58 AM

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QUOTE(nookie188 @ Oct 17 2019, 10:38 AM)
so toilet is not movable is not covered for eg if tenant pours cement in the bowl and clog it up?

Or when they destroy built in cabinets cuz that is not movable furniture?
*
Certain extreme case we will appeal for the claim.

In certain cases, SPEEDHOME also subsidise landlord for the matter. So regardless, protection through us is always better than deposit.


wheimeng
post Oct 19 2019, 10:59 AM

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QUOTE(se800i @ Oct 17 2019, 03:50 PM)
The insurance only cover for rental ranging from RM800 to RM5000.
How if my rental is lower than that and do I still able to get covered by insurance?
FYI, I am renting out on Room by room basis.

In order to get cover by insurance, then only master bedroom can be covered and not able to cover for room 2 & 3.
*
We do have room insurance but not selling well. However, we still carry the product, can offer to you, not an issue.
SureshG
post Oct 19 2019, 11:19 AM

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QUOTE(wheimeng @ Oct 19 2019, 10:59 AM)
We do have room insurance but not selling well. However, we still carry the product, can offer to you, not an issue.
*
The only gap I see with your offering right now, is the TNB rental deposit. The inconvenience coverage of 2K is not sufficient to cover non-payment of TNB. Moving TNB to the third party's name is the best option but results in uncomfortable discussions because you are a no-deposit scheme.
nookie188
post Oct 20 2019, 08:52 AM

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QUOTE(wheimeng @ Oct 19 2019, 10:58 AM)
Certain extreme case we will appeal for the claim.

In certain cases, SPEEDHOME also subsidise landlord for the matter. So regardless, protection through us is always better than deposit.
*
i rather have a cover that specifies clearly for such cases as this is one of the ultimate nightmare
for landlords as toilets , sinks clogged with cement and speedrent should ensure that this is covered
rather than having to appeal for a claim which may not be successful in the end...

Repairs will run into the thousands..

Speedrent should get this covered really

secondly it should cover movable AND immovable furniture..- so i just personally find your insurance
coverage has too much restrictions..i dont see how this is "better"...
nookie188
post Oct 20 2019, 08:52 AM

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QUOTE(SureshG @ Oct 19 2019, 11:19 AM)
The only gap I see with your offering right now, is the TNB rental deposit. The inconvenience coverage of 2K is not sufficient to cover non-payment of TNB. Moving TNB to the third party's name is the best option but  results in uncomfortable discussions because you are a no-deposit scheme.
*
if the third party is a foreigner, it may not be possible to have the bill registered in their name?
se800i
post Oct 21 2019, 08:13 AM

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QUOTE(wheimeng @ Oct 19 2019, 11:59 AM)
We do have room insurance but not selling well. However, we still carry the product, can offer to you, not an issue.
*
may i know your room package? It seems cant find it in your website or I simply dont know where to find for it.
Need your guidance or link.

If there is a case happen like tenant not paying rental. The insurance 100% can be claimed?

QUOTE(SureshG @ Oct 19 2019, 12:19 PM)
The only gap I see with your offering right now, is the TNB rental deposit. The inconvenience coverage of 2K is not sufficient to cover non-payment of TNB. Moving TNB to the third party's name is the best option but  results in uncomfortable discussions because you are a no-deposit scheme.
*
actually we as the owner/landlord, TNB is under our name. If lets say the TNB is bearable by the tenant themselves, and ended up the tenants doesnt pay the bills for month, as a responsible owner you can always check your unit's TNB online ,correct?

Just monitor month by month. if lets say TNB dispute for 2 mths and you as the landlord should raise your voice already.
nookie188
post Oct 21 2019, 08:47 AM

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QUOTE(se800i @ Oct 21 2019, 08:13 AM)


..............
actually we as the owner/landlord, TNB is under our name. If lets say the TNB is bearable by the tenant themselves, and ended up the tenants doesnt pay the bills for month, as a responsible owner you can always check your unit's TNB online ,correct?

Just monitor month by month. if lets say TNB dispute for 2 mths and you as the landlord should raise your voice already.
*
why i need to spend time monitoring when i have a better alternative? get the tenant to register the tnb account under their name as ultimately tnb will go after them for non payment..

"raise your voice" does not work i have discovered - even when TNB was requested to cut power due to arrears (esp those that exceeded deposit) they still do not do it most of the time so its very time consuming and frustrating .. Or better still, got a case, when their TNB contractor (outsourced of course) went to the premise, the tenant paid the guy off and the contractor had the audacity to confirm bekalan dah potong and reconfirmed by TNB - but in reality the power was still running..Later when this issue was raised TNB buat tak tahu and insisted owner pay up everything..!
Joke was on the owner..
wheimeng
post Oct 21 2019, 09:37 AM

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QUOTE(SureshG @ Oct 19 2019, 11:19 AM)
The only gap I see with your offering right now, is the TNB rental deposit. The inconvenience coverage of 2K is not sufficient to cover non-payment of TNB. Moving TNB to the third party's name is the best option but  results in uncomfortable discussions because you are a no-deposit scheme.
*
If you look at loss of rental - up to 2 months and inconvenience benefits of up to RM2000 - for a house rental at RM2k, it's equivalent to 3 months deposit. It's same same, and the top up is really at the malicious damage and theft to household content that protects you.

I wish to highlight that while SPEEDHOME tries to protect landlord as much as possible; it isn't realistic to expect zero risk - the biggest risk is not moving ahead IMO. It's way better than convention rental deposit and we will continue to improve.
wheimeng
post Oct 21 2019, 09:39 AM

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QUOTE(nookie188 @ Oct 21 2019, 08:47 AM)
why i need to spend time monitoring when i have a better alternative?  get the tenant to register the tnb account under their name as ultimately  tnb will go after them for non payment..

"raise your voice" does not work i have discovered - even when  TNB was requested to cut power due to arrears (esp those that exceeded deposit) they still do not do it most of the time so its very time consuming and frustrating ..  Or better still, got a case, when their TNB contractor (outsourced of course) went to the premise, the tenant paid the guy off and the contractor had the audacity to confirm bekalan dah potong and reconfirmed by TNB  - but in reality the power was still running..Later when this issue was raised TNB buat tak tahu and insisted owner pay up everything..! 
Joke was on the owner..
*
We are actually piloting transferring the TNB account to tenant's name. If it's a great success, we will roll it out.
wheimeng
post Oct 21 2019, 09:40 AM

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QUOTE(se800i @ Oct 21 2019, 08:13 AM)
may i know your room package? It seems cant find it in your website or I simply dont know where to find for it.
Need your guidance or link.

If there is a case happen like tenant not paying rental. The insurance 100% can be claimed?
actually we as the owner/landlord, TNB is under our name. If lets say the TNB is bearable by the tenant themselves, and ended up the tenants doesnt pay the bills for month, as a responsible owner you can always check your unit's TNB online ,correct?

Just monitor month by month. if lets say TNB dispute for 2 mths and you as the landlord should raise your voice already.
*
We have unpublished it. Maybe you can PM me your email and I can send you the copy of it.
se800i
post Oct 21 2019, 11:11 AM

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QUOTE(nookie188 @ Oct 21 2019, 09:47 AM)
why i need to spend time monitoring when i have a better alternative?  get the tenant to register the tnb account under their name as ultimately  tnb will go after them for non payment..

"raise your voice" does not work i have discovered - even when  TNB was requested to cut power due to arrears (esp those that exceeded deposit) they still do not do it most of the time so its very time consuming and frustrating ..  Or better still, got a case, when their TNB contractor (outsourced of course) went to the premise, the tenant paid the guy off and the contractor had the audacity to confirm bekalan dah potong and reconfirmed by TNB  - but in reality the power was still running..Later when this issue was raised TNB buat tak tahu and insisted owner pay up everything..! 
Joke was on the owner..
*
Oh ... I heard before this case... I think not everyone also do the same. You got your point too in protecting yourself.
TNB contractor is not on the good ethics... SIGH...

QUOTE(wheimeng @ Oct 21 2019, 10:40 AM)
We have unpublished it. Maybe you can PM me your email and I can send you the copy of it.
*
PM done...

se800i
post Oct 21 2019, 11:16 AM

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QUOTE(wheimeng @ Oct 21 2019, 10:39 AM)
We are actually piloting transferring the TNB account to tenant's name. If it's a great success, we will roll it out.
*
when this will be done? i actually asking my electrical technician to install 3 extra meter and fuse box for the unit so that I can know what is the tenant's usage and charge accordingly if they exceeded my limit given to them...
which means to say that my room rental in inclusive of utilities payment.

is this practical?
wheimeng
post Oct 21 2019, 03:07 PM

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QUOTE(se800i @ Oct 21 2019, 11:16 AM)
when this will be done? i actually asking my electrical technician to install 3 extra meter and fuse box for the unit so that I can know what is the tenant's usage and charge accordingly if they exceeded my limit given to them...
which means to say that my room rental in inclusive of utilities payment.

is this practical?
*
we actually prefer this because it's messy and a lot of argument between tenants. Some tenants paid bills, some don't. Just not worth the time in listening to their grandma story.


se800i
post Oct 23 2019, 09:12 AM

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QUOTE(wheimeng @ Oct 21 2019, 04:07 PM)
we actually prefer this because it's messy and a lot of argument between tenants. Some tenants paid bills, some don't. Just not worth the time in listening to their grandma story.
*
you mean you have many customer also doing like what I mentioned install the individual meter for each room to avoid arguement? and also to include utilities in the room rental?
wheimeng
post Oct 23 2019, 11:03 AM

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QUOTE(se800i @ Oct 23 2019, 09:12 AM)
you mean you have many customer also doing like what I mentioned install the individual meter for each room to avoid arguement? and also to include utilities in the room rental?
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It's uncommon for the general public, but it's common for landlords who specialises in room rental.
xSphina
post Nov 4 2019, 03:52 PM

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QUOTE
Payment
Before moving in, this is what you have to pay:

1st month’s rent + (RM399 tenancy agreement + 6% SST tenancy agreement fee)

Example:
Apartment B has a rent of RM900.
SST of tenancy agreement: 6% x RM399 = RM23.94

Total cost: RM900 + (RM399 + RM23.94) = RM1322.94


Saw this on your website. Did the charge for tenant change again? From the thread here, it was 1st month + 12th month + RM399 Tenancy Agreement right? Now no more 12th month? Straight charge on owner upon 1st month?
wheimeng
post Nov 5 2019, 12:57 PM

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Yes, that's correct.
autumnleaf15
post Dec 6 2019, 06:24 PM

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Just wanted to share my personal experience with Speedhome. I have a condo that was ready to be rented since Aug, hired a few agents but couldn't get any tenant. Stumbled upon Speedhome and decided to give a try. Signed up less than 2 weeks ago and tomorrow I will be handing over keys to my tenant! (Probably I am just lucky but the platform definitely doing better job than my few agents)

I am overall satisfied with the level of service given, whether it's the homerunner that came to my office to pick up keys, the staffs who are always ready to reply my whatsapp, everything worked well and tenancy agreement signing process is really convenient with all of that being able to be done in the comfort of home. Really efficient!

I find it value for money with speedhome essentially playing a property manager role (collecting rent on our behalf), screening the tenants, and also the insurance coverage which gives us an ease of mind.

Been reading the thread from front to the end before using the platform, while not everyone's experience is perfect, I am impressed by the team and also founder who is very passionate and dedicated to resolve issues and bring customer experience to the next level. Good job and keep it up!

This post has been edited by autumnleaf15: Dec 6 2019, 06:27 PM
wheimeng
post Dec 7 2019, 03:11 PM

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Wow, thanks for your kind words, really really appreciate it!
wild_card_my
post Dec 10 2019, 02:42 PM

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Hi, I am having trouble making a claim from SpeedHome

A few weeks ago, Afiqah from Speedhome never mentioned anything about requiring a handyman to look at the appliances that need to be replaced.

But now, about 4 days from 14 days after the tenants have left, she claims that a handyman report is required

This lack of time is giving me anxiety.

I find Afiqah not being upfront when she does not clarify all the requirements to make any claims. What if after I made the claims, it turns out that the handyman has to be "registered" with a 3-year old company of anything?

The reason we are using Speedhome was the insurance guarantee, but now Afiqah from Speedhome is giving us the runaround. Now we are a little anxious about the claims process due to these new information

wheimeng I am also having trouble reaching Afiqah, as she can only be reached if she decides to call me. We are running short on time too, no thanks to the whole miscommunication from Speedhome

First she never mentioned anything about a handyman for items to be replaced
» Click to show Spoiler - click again to hide... «


And now she turns around and say that handyman report is required
» Click to show Spoiler - click again to hide... «


This post has been edited by wild_card_my: Dec 10 2019, 02:44 PM
vinceleo
post Dec 10 2019, 02:50 PM

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Following this incident......any claim should come with checklist to ensure no miss out

QUOTE(wild_card_my @ Dec 10 2019, 02:42 PM)
Hi, I am having trouble making a claim from SpeedHome

A few weeks ago, Afiqah from Speedhome never mentioned anything about requiring a handyman to look at the appliances that need to be replaced.

But now, about 4 days from 14 days after the tenants have left, she claims that a handyman report is required

This lack of time is giving me anxiety.

I find Afiqah not being upfront when she does not clarify all the requirements to make any claims. What if after I made the claims, it turns out that the handyman has to be "registered" with a 3-year old company of anything?

The reason we are using Speedhome was the insurance guarantee, but now Afiqah from Speedhome is giving us the runaround. Now we are a little anxious about the claims process due to these new information

wheimeng I am also having trouble reaching Afiqah, as she can only be reached if she decides to call me. We are running short on time too, no thanks to the whole miscommunication from Speedhome

First she never mentioned anything about a handyman for items to be replaced
» Click to show Spoiler - click again to hide... «


And now she turns around and say that handyman report is required
» Click to show Spoiler - click again to hide... «

*
se800i
post Dec 10 2019, 03:06 PM

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QUOTE(autumnleaf15 @ Dec 6 2019, 07:24 PM)
Just wanted to share my personal experience with Speedhome. I have a condo that was ready to be rented since Aug, hired a few agents but couldn't get any tenant. Stumbled upon Speedhome and decided to give a try. Signed up less than 2 weeks ago and tomorrow I will be handing over keys to my tenant! (Probably I am just lucky but the platform definitely doing better job than my few agents)

I am overall satisfied with the level of service given, whether it's the homerunner that came to my office to pick up keys, the staffs who are always ready to reply my whatsapp, everything worked well and tenancy agreement signing process is really convenient with all of that being able to be done in the comfort of home. Really efficient!

I find it value for money with speedhome essentially playing a property manager role (collecting rent on our behalf), screening the tenants, and also the insurance coverage which gives us an ease of mind.

Been reading the thread from front to the end before using the platform, while not everyone's experience is perfect, I am impressed by the team and also founder who is very passionate and dedicated to resolve issues and bring customer experience to the next level. Good job and keep it up!
*
wow.... i am looking forward to handover to speedrent to manage my unit soon .

QUOTE(wheimeng @ Dec 7 2019, 04:11 PM)
Wow, thanks for your kind words, really really appreciate it!
*
hope your team never disappoint me. looking forward to see you guys.
wheimeng
post Dec 10 2019, 10:28 PM

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QUOTE(wild_card_my @ Dec 10 2019, 02:42 PM)
Hi, I am having trouble making a claim from SpeedHome

A few weeks ago, Afiqah from Speedhome never mentioned anything about requiring a handyman to look at the appliances that need to be replaced.

But now, about 4 days from 14 days after the tenants have left, she claims that a handyman report is required

This lack of time is giving me anxiety.

I find Afiqah not being upfront when she does not clarify all the requirements to make any claims. What if after I made the claims, it turns out that the handyman has to be "registered" with a 3-year old company of anything?

The reason we are using Speedhome was the insurance guarantee, but now Afiqah from Speedhome is giving us the runaround. Now we are a little anxious about the claims process due to these new information

wheimeng I am also having trouble reaching Afiqah, as she can only be reached if she decides to call me. We are running short on time too, no thanks to the whole miscommunication from Speedhome

First she never mentioned anything about a handyman for items to be replaced
» Click to show Spoiler - click again to hide... «


And now she turns around and say that handyman report is required
» Click to show Spoiler - click again to hide... «

*
I've asked my Ops head to look into this. Claims from Allianz is usually straight forward and https://claims.speedhome.com has all the information needed to claim.

You will hear from them on Thurs (tmr Selangor holiday, so sorry!)
steason
post Dec 10 2019, 10:46 PM

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.

This post has been edited by steason: Apr 4 2024, 01:20 AM
wild_card_my
post Dec 10 2019, 11:48 PM

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QUOTE(steason @ Dec 10 2019, 10:46 PM)
Hi Mr Faiz,

I'm Steason Tee, Operation Manager of SPEEDHOME and Ms Afiqah is under my supervision.
Here are few things to clarify with you and my dear Lowyat members:
1. We are being upfront about the claim process as all of the submission is centralised from 1 single website. The formal submission would be all complete via http://claims.speedhome.com/ which we mentioned "Technical report or simple statement from any handyman to state that what is spoilt and why is it unable to repair" in the submission web as well.
2. A technician report is merely a form of a statement to record what's finding from the technician. Just a quick example but not ties to your case:
Water Heater's electrical circuit is spoilt and malfunction. Reason could be due to over-usage or defective parts". It can be just a 2-liner for claims department of Allianz to document down the cause of malfunction and why it requires repair etc.
3. There's no such thing as must be "registered" or "3-years-old company", Those are merely a recommendation of what kind of handyman you should go for to avoid inexperienced handyman who can't provide a statement to conclude why the electrical appliances were malfunction.
4. We do have a handful of handyman's contact number on standby that can quickly despatch for checking and provide report if you need any to be scheduled within this week. Our end is providing guidance to ensure that your end won't miss out the deadline to claim the insurance.
5. Just to be clear, we do not intend make it rushy for your end but to have everything sorted out quickly for replacement tenant to move in again. We had publicly declared that Allianz had disbursed more than RM800k in claims and we are here to help landlords to be protected.

I can be reached at steason@speedhome.com

Thanks.
*
Good to hear from you ,

1. Please check with Afiqah as to why she did not mention the CLAIMS website shared above from the get-go, when I first started with my claims inquiries? First inquiry email sent one (1) month ago (12 November 2019). You can go through our email history to verify this: Instead of sharing me important claims-process information, she asked me to "send her pictures of the property and damages"; she wrote lengthy emails that missed a lot of key points stated on the website, including the lack of form claims submission.

So, here we are starting from zero in the process? What about the 10-pages long PDF file that we sent her?

2. So the handyman can be anyone in the trade? I have used a number of handymen for the house but I am not sure of their business/professional registration statuses. Based on what you said, I should be able to get my handymen to go through the damages and write their assessments as is? Do we need signed copy of statements, name, and business registration of any sorts to be submitted along?

3. The insurance policy was for 12-months, but the tenancy lasted for only 6-months. I am not sure what is the implication for this, but the earlier miscommunication really irked me when we found out that Afiqah missed out important detail and steps, such as the "handyman requirement". She dropped that onto us four (4) days until the 14-days limit. How was I going to get all those things in order in four (4) days?

And she signed out of her email with the galls of telling me that I only have fourteen (14) days from the end of the tenancy to get my documents in order, while at the same time she:

a. had never bothered to point me to the right CLAIMS link as you did in your reply above
b. dropped critical information regarding the claims ONLY AFTER I have completed all that she has requested of me in her earlier emails

» Click to show Spoiler - click again to hide... «


4. She has emailed me today and said that the fourteen (14) days would start from today. That is a plus.

5. Part of the appeal of using your service is the insurance package for situations that we have faced with our tenants. But when the handler is not doing a good job about it, it gives us anxiety, which defeats the purpose of getting insurances - to have a peace of mind.

Trust me, we are not feeling peaceful with the way she handled my inquiries and processing as a whole.
wheimeng
post Dec 14 2019, 09:08 AM

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I'll have steason to reach out to you privately and get it sorted out.
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post Dec 29 2019, 12:19 AM

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Currently having a lot of issues with the claims process. It has been 28 days since the tenant left on the 30th November. As it is now there is a good chance that our damage claims would not be paid out by Allianz as mentioned by the adjuster today; and this is quite depressing due to the lack of proper support from SpeedRent/Home despite the promises made of a no-deposit-required rental backed by a "peace of mind" insurance. The PIC, AFIQAH was also part of the problem - she was hard to get by, prone to miscommunication, slow with her replies and work in general, and all-around did not give any air of competency.

What is the point of using this service, if they are not going to back you up when you need them the most?

1. Tenant left 30th November, and I am still in the process of making the claims till this day, the 28th December

2. On 9th December, sent in all the documents as required by the PIC, AFIQAH as per our communication days prior

Notice the highlighted item in the picture below, this will become important
» Click to show Spoiler - click again to hide... «


3. A few days after that she claimed that it wasn't complete. It was her fault as she never mentioned any requirements for the technicians to confirm the damages in her prior communications. After raising my protest, she admitted fault and allowed another two-weeks for me to file in all claims

4. Additional documents were sent on the 18th December; on the same day the PIC (no undersigned, despite using a non-personal email, we will assume that this person was AFIQAH) confirmed the receipt

Additional documents sent
» Click to show Spoiler - click again to hide... «


Receipt confirmed
» Click to show Spoiler - click again to hide... «


5. 23rd December, Afiqah was late with her replies and used a rather unprofessional excuse about an emergency leave. First of all, the customers should not be bothered with office dynamics. As the company representative, you should not use that as an excuse for any delayed work. And if there really was an emergency, and she knew that she was already behind schedule, she should have requested help from her colleagues or team leader to at least go through the documents to make sure they are in good order so the case can proceed

Surprisingly, in the email she claimed that the documents were not in good order. She claimed that I have not submitted the pricing list
» Click to show Spoiler - click again to hide... «


Only to backtrack 5-minutes later, without admitting fault, and agreed that all documents are in fact, in order
» Click to show Spoiler - click again to hide... «


6. Worst of all, despite all the damages that we had incurred on renting the unit, despite the documents provided as required by SpeedRent/Home's, despite the assurances that the insurance policy would be good enough to replace deposit-taking, we are still in a limbo, with high probability of non-payout by Allianz as mentioned by the Century adjuster

The results will be out in two-weeks. I am posting this as a early-warning to would-be landlords, that you may just be better off taking the 2.5 months' deposit. We are being given the runaround by SpeedRent/Home and we are still not being made good, and not anytime soon. That would be 1.5 months since the tenant have left. This whole experience is giving us a bad taste in our mouth.

This post has been edited by wild_card_my: Dec 29 2019, 12:23 AM
wild_card_my
post Dec 31 2019, 09:58 PM

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UPDATE: After all the work done as per instructed by Speedrent/home, we are still required to furnish more documents

A little summary of going through the claiming process so far:

1. We have sent everything Speedrent/home requested (photos, quotations, descriptions, etc.) two weeks ago (check the timestamps in the emails above)
2. It turns out that our initial claims were incomplete, no less due to the miscommunications (wrong info) and slow-down (difficult to get a hold of the exec, and she was slow in her replies and work in general) incidents occurred
3. An adjuster came to our property and took photos of the house and household goods a few days ago
4. Today the adjuster is asking for more documents, most of which were already sent to Speedrent/Home two weeks ago (additional documents required: photos of the property before tenancy)

I feel like Speedrent/home have misrepresented the idea of the insurance. They made it sound as if it would be distinctly easy to claim the damages, in that the landlords are better off buying the insurance instead of taking the deposit; they keep on quoting "two-weeks" as the time needed for the insurance payout upon initial claims. Based on our current experience however, which has been thirty-one days since the tenant has left, and more than two weeks since the initial claim was made, that figure is not accurate - we are still out of thousands of ringgit

We will cooperate and send them the new documents that they need, but let it be known that the claims process and getting paid out is not as easy as Speedrent/home claimed. The whole process is very anxiety-driven as we were told by the adjuster that they won't approve the claims. We were speechless as they said they were covered by the terms and conditions of the insurance contract. The same insurance contract that Speedrent/Home sold us, the same ones they vouched as if it was just as good, if not better than taking the deposit

The claim-process is still ongoing and the results are still pending - which means it is delayed compared to the timeline that Speedrent/Home promised. Landlords should consider simply going through the conventional route by taking the deposit. Real estate agencies can run credit checking on the potential tenants all the same, and money in your hand (deposit) is more valuable than money in the insurance company's hands, where they get to decide (as we assigned that power to them when we signed up for the policy sold by Speedrent/Home) on the payout amount (if they actually do pay out)

If the claims go south, another option would be for me to approach the Ombudsman (or its equivalent); but that would make me look very stupid - extra work and anxiety just to fight the insurance company. I wouldn't be typing and complaining this had I just taken the conventional route and took the deposits instead of buying the insurance

This post has been edited by wild_card_my: Dec 31 2019, 10:05 PM
wheimeng
post Jan 1 2020, 01:22 PM

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I've spoke to my team, and they said a lot of them look wear and tear.

Wear and tear is not claimable as like car maintenance.
se800i
post Jan 2 2020, 02:54 PM

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QUOTE(wheimeng @ Jan 1 2020, 02:22 PM)
I've spoke to my team, and they said a lot of them look wear and tear.

Wear and tear is not claimable as like car maintenance.
*
mind to specific what are those items like wear n tear?
nookie188
post Jan 2 2020, 03:51 PM

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QUOTE(se800i @ Jan 2 2020, 02:54 PM)
mind to specific what are those items like wear n tear?
*
See..this is the issue...wear and tear could be very subjective ..

Were there no photos taken at the start of the tenancy?

My 2 sen about insurance claims - yes, it always sound good on paper but when it comes to submitting
a claim, then one can experience the hassle one has to go through ...especially when you dont have reliable support..

So at the end of the day, i rather hold on to the 2.5 month deposit ..personal choice of course.

wheimeng
post Jan 3 2020, 11:44 AM

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QUOTE(se800i @ Jan 2 2020, 02:54 PM)
mind to specific what are those items like wear n tear?
*
Do you claim insurance when your car has got minor scratches?
Do you claim insurance when a/c is not cold?

You pay from your pocket (and this is wear and tear)

But if someone threw a gigantic rock on your car, it suffers major scratches and also damaged the A/C - then you probably don't want to pay yourself, and that's where insurance excels. Or if tenant stole your A/C, TV, Sofa - that itself deposit is insufficiently covering you, and that's where insurance excels.

Insurance is not about 100% risk-free. If it is risk-free - even tiny weeny issues also cover, then premium charged would be significantly higher due to the expectation of it. Insurance is there to ensure that mid-major incident is properly covered. Would you want to pay extra 3-4x of car insurance if even tiny scratches is covered by insurance?

Often, people are always comparing deposit vs insurance. Nothing is perfect, we have quite many cases suffered large damage that is in excess of RM8k, would your deposit cover that? Do take note that the rental loss is up to 2 months, which is equivalent to the 2 months security deposit. So the rest of it, which insurance portion is RM15k.

Property rental is a 'passive income' and it's also a business. Anything that you do involves risk (driving a car for that matter), and when you magnify on some cons without taking the pros it gives you - it's not doing proper risk analysis on what's acceptable losses and what's not.

So yes, deposit - you can deduct all the small small expenses. But when it comes to mid-major issue, it will burn a hole in your pocket. So do not compare deposit vs insurance. Compare whether you can tolerate small or big risk better.

I'm pretty sure everyone wants risk-free, so again - 3-4x more expensive insurance - worth it?

kh8668
post Jan 3 2020, 12:15 PM

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the landlord shall probably up rental rate by another 20% since no deposit down.
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post Jan 3 2020, 01:23 PM

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QUOTE(wheimeng @ Jan 3 2020, 11:44 AM)
Do you claim insurance when your car has got minor scratches?
Do you claim insurance when a/c is not cold?

You pay from your pocket (and this is wear and tear)

But if someone threw a gigantic rock on your car, it suffers major scratches and also damaged the A/C - then you probably don't want to pay yourself, and that's where insurance excels. Or if tenant stole your A/C, TV, Sofa - that itself deposit is insufficiently covering you, and that's where insurance excels. 

Insurance is not about 100% risk-free. If it is risk-free - even tiny weeny issues also cover, then premium charged would be significantly higher due to the expectation of it. Insurance is there to ensure that mid-major incident is properly covered. Would you want to pay extra 3-4x of car insurance if even tiny scratches is covered by insurance?

Often, people are always comparing deposit vs insurance. Nothing is perfect, we have quite many cases suffered large damage that is in excess of RM8k, would your deposit cover that? Do take note that the rental loss is up to 2 months, which is equivalent to the 2 months security deposit. So the rest of it, which insurance portion is RM15k.

Property rental is a 'passive income' and it's also a business. Anything that you do involves risk (driving a car for that matter), and when you magnify on some cons without taking the pros it gives you - it's not doing proper risk analysis on what's acceptable losses and what's not.

So yes, deposit - you can deduct all the small small expenses. But when it comes to mid-major issue, it will burn a hole in your pocket. So do not compare deposit vs insurance. Compare whether you can tolerate small or big risk better.

I'm pretty sure everyone wants risk-free, so again - 3-4x more expensive insurance - worth it?
*
Wow! Love how you answered.

Simply put it, you seems to say, in your so many words, that cheapo paying low premium shouldn’t complain too much 🤣
se800i
post Jan 3 2020, 03:06 PM

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QUOTE(wheimeng @ Jan 3 2020, 12:44 PM)
Do you claim insurance when your car has got minor scratches?
Do you claim insurance when a/c is not cold?

You pay from your pocket (and this is wear and tear)

But if someone threw a gigantic rock on your car, it suffers major scratches and also damaged the A/C - then you probably don't want to pay yourself, and that's where insurance excels. Or if tenant stole your A/C, TV, Sofa - that itself deposit is insufficiently covering you, and that's where insurance excels. 

Insurance is not about 100% risk-free. If it is risk-free - even tiny weeny issues also cover, then premium charged would be significantly higher due to the expectation of it. Insurance is there to ensure that mid-major incident is properly covered. Would you want to pay extra 3-4x of car insurance if even tiny scratches is covered by insurance?

Often, people are always comparing deposit vs insurance. Nothing is perfect, we have quite many cases suffered large damage that is in excess of RM8k, would your deposit cover that? Do take note that the rental loss is up to 2 months, which is equivalent to the 2 months security deposit. So the rest of it, which insurance portion is RM15k.

Property rental is a 'passive income' and it's also a business. Anything that you do involves risk (driving a car for that matter), and when you magnify on some cons without taking the pros it gives you - it's not doing proper risk analysis on what's acceptable losses and what's not.

So yes, deposit - you can deduct all the small small expenses. But when it comes to mid-major issue, it will burn a hole in your pocket. So do not compare deposit vs insurance. Compare whether you can tolerate small or big risk better.

I'm pretty sure everyone wants risk-free, so again - 3-4x more expensive insurance - worth it?
*
well say boss.....
if my unit is ready to rent out (rooms) , can i still look for speed rent the insurance scheme? I think i have asked before but to double confirm.
so can i meet your officer on how I would like my rental like?

QUOTE(kh8668 @ Jan 3 2020, 01:15 PM)
the landlord shall probably up rental rate by another 20% since no deposit down.
*
Lolz..... It depends..
leodinouknow
post Jan 4 2020, 12:04 PM

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end of the day, insurance company is biggest winner
wheimeng
post Jan 5 2020, 06:10 PM

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QUOTE(David_77 @ Jan 3 2020, 01:23 PM)
Wow! Love how you answered.

Simply put it, you seems to say, in your so many words, that cheapo paying low premium shouldn’t complain too much 🤣
*
Well, I did not say that and certainly no way implying that. I was saying that we all are looking out for what's the best value vs cost.

Everyone wants the best, and we are only willing to pay for what we can afford vs the risk that we can tolerate. We are the victim of our expectation and there is nothing wrong about this.

Umobile has unlimited data, while I can't say that they are fantastic, they ain't bad. Maxis is the most expensive, and while I can't say that they are fantastic, they are better.

All it comes down to, our own expectation vs reality is very different, and we just need to acknowledge that.

This post has been edited by wheimeng: Jan 5 2020, 06:23 PM
wheimeng
post Jan 5 2020, 06:11 PM

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QUOTE(se800i @ Jan 3 2020, 03:06 PM)
well say boss.....
if my unit is ready to rent out (rooms) , can i still look for speed rent the insurance scheme? I think i have asked before but to double confirm.
so can i meet your officer on how I would like my rental like?
Lolz..... It depends..
*
While we don't actively sell it anymore, we can sell it if needed. Many people not willingly to pay for the insurance because they can tolerate the risk. Again, even room insurance is cheaper, yet people don't want to pay simply because they can tolerate the risk.

The higher the risk, the more likelihood a person would buy insurance. biggrin.gif
wheimeng
post Jan 5 2020, 06:14 PM

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QUOTE(leodinouknow @ Jan 4 2020, 12:04 PM)
end of the day, insurance company is biggest winner
*
Early days when we partner with Allianz, they incurred a lot of losses - so they aren't the biggest winner. Of course, we have managed to significantly reduce default because we have data to predict and eliminate bad tenant as much as possible based on past data. Now they are OK profitable.

I would say the biggest winner is the market - the landlord gets protection and a lot faster tenant because of no deposit. Tenant doesn't need to pay deposit, reduces the barrier of entry to rent. It's a win for the market.

I always like to say, don't always assume people who couldn't pay deposit is a bad tenant because many property owners got rich through the old DIBS and no downpayment scheme. We certainly don't think property owners were poor people but paying a downpayment for the property is hefty for the middle/middle upper class. Bear in mind we as property owner is relatively better off, but on buying property - we are stuck too.

People who just graduated, a family just celebrating their newborn - a lot of cash would have spent or insufficient saving and couldn't afford to pay the deposit. The rental market which requires deposit is akin to buying house with downpayment. Just different segment of market, facing the same problem. So I certainly won't discriminate if people can't pay the rental deposit and over generalize them being bad tenant because IF that logic applies to property owners, it would mean those who couldn't pay downpayment is bad loadmaster.

p/s: motor insurance is not super profitable for the insurance companies just in case you think that they make loads from motor insurance. Fire insurance is very profitable, travel is very profitable.

This post has been edited by wheimeng: Jan 5 2020, 06:20 PM
David_77
post Jan 5 2020, 08:17 PM

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QUOTE(wheimeng @ Jan 5 2020, 06:10 PM)
Well, I did not say that and certainly no way implying that. I was saying that we all are looking out for what's the best value vs cost.

Everyone wants the best, and we are only willing to pay for what we can afford vs the risk that we can tolerate. We are the victim of our expectation and there is nothing wrong about this.

Umobile has unlimited data, while I can't say that they are fantastic, they ain't bad. Maxis is the most expensive, and while I can't say that they are fantastic, they are better.

All it comes down to, our own expectation vs reality is very different, and we just need to acknowledge that.
*
Again, loved the answer you gave 🤣
heavensea
post Jan 6 2020, 01:54 AM

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No deposit no need rent better, rent oyo budget hotel also need deposit.
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post Jan 6 2020, 10:03 AM

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Since you have put up public description, why not you put up some sample photos (before and after) so us to look into?

I need to agree with Whei Meng if it is wear and tear then pretty subjective and so far personally I never charge my tenant for it. It is about personal expectation I guess as well as speedrent promises.
se800i
post Jan 6 2020, 02:57 PM

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QUOTE(gks @ Jan 6 2020, 11:03 AM)
Since you have put up public description, why not you put up some sample photos (before and after) so us to look into?

I need to agree with Whei Meng if it is wear and tear then pretty subjective and so far personally I never charge my tenant for it. It is about personal expectation I guess as well as speedrent promises.
*
I think wear and tear parts are still acceptable just like a car.... Brake pad, even car cushion is consider as wear n tear that the manufacturer doesnt allow owner to claim warranty and told me it is wear and tear.... WTF!!!!

A leather seat starts to peel off pieces by pieces....

Awww
wheimeng
post Jan 8 2020, 08:26 AM

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QUOTE(gks @ Jan 6 2020, 10:03 AM)
Since you have put up public description, why not you put up some sample photos (before and after) so us to look into?

I need to agree with Whei Meng if it is wear and tear then pretty subjective and so far personally I never charge my tenant for it. It is about personal expectation I guess as well as speedrent promises.
*
user posted image
user posted image

Some examples of what's claimable. In some cases, we helped subsidizing too to ease the financial pain. This year we are looking to allocate some budgets to subsidize some cases where we think should be claimable but rejected by insurance on a case by case basis.

We know some shortcomings of insurance and this is one of the efforts that we wish to step up our role in offering peace of mind experience for everyone.

This post has been edited by wheimeng: Jan 8 2020, 09:14 AM
ManutdGiggs
post Jan 8 2020, 09:18 AM

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To b fair if one is in rental market long enuf, wear n tear kenot charge tenants. Small repair under tenants during tenancy. In most cases those repair above 250 ll b paid by owners during tenancy subject to T&C. Structural issue under owners. Tis r the basic for resi rental play.

It's not hassle free when one decided to enter prop market. Slight difference for shop or ofis or factory. Hardly hav such issue but once u need to refurbish the cost ll cos a bomb n last many moons if done up properly.

Resi tenants won't stay long but for biz operators they ll wanna hav a longer tenure in shop or ofis or factory.

Identify the risk u can take b4 venture into any of the above mentioned. Kpkb is just a loss in term of opportunity cost. Get it done ASAP n move on might b a beta option.

As for insolan, I personally won't buy into it. No reason. Just not my cuppa tea.

All tis while I blif wheimeng has done a gd job to build speedrent. He has provided an alternative to certain grp of investors which is gd in a way or another. Well done boss.

This post has been edited by ManutdGiggs: Jan 8 2020, 09:19 AM
gks
post Jan 8 2020, 09:33 AM

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QUOTE(wheimeng @ Jan 8 2020, 08:26 AM)
user posted image
user posted image

Some examples of what's claimable. In some cases, we helped subsidizing too to ease the financial pain. This year we are looking to allocate some budgets to subsidize some cases where we think should be claimable but rejected by insurance on a case by case basis.

We know some shortcomings of insurance and this is one of the efforts that we wish to step up our role in offering peace of mind experience for everyone.
*
In conventional rental scheme, this will be chargeable to tenant.
On landlord side, rental game is very hands on investment and I would suggest that whenever a new tenancy starts, pay a visit to tenant 4-5 months down the road. You will able to gauge the tenant capability upleepjng the place. If place wear down pretty quickly, you need to be alert and put in tenant management.

wheimeng
post Jan 8 2020, 04:33 PM

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QUOTE(ManutdGiggs @ Jan 8 2020, 09:18 AM)
To b fair if one is in rental market long enuf, wear n tear kenot charge tenants. Small repair under tenants during tenancy. In most cases those repair above 250 ll b paid by owners during tenancy subject to T&C. Structural issue under owners. Tis r the basic for resi rental play.

It's not hassle free when one decided to enter prop market. Slight difference for shop or ofis or factory. Hardly hav such issue but once u need to refurbish the cost ll cos a bomb n last many moons if done up properly.

Resi tenants won't stay long but for biz operators they ll wanna hav a longer tenure in shop or ofis or factory.

Identify the risk u can take b4 venture into any of the above mentioned. Kpkb is just a loss in term of opportunity cost. Get it done ASAP n move on might b a beta option.

As for insolan, I personally won't buy into it. No reason. Just not my cuppa tea.

All tis while I blif wheimeng has done a gd job to build speedrent. He has provided an alternative to certain grp of investors which is gd in a way or another. Well done boss.
*
Thanks sifu for the support and a neutral view.
wheimeng
post Jan 8 2020, 04:35 PM

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QUOTE(gks @ Jan 8 2020, 09:33 AM)
In conventional rental scheme, this will be chargeable to tenant.
On landlord side, rental game is very hands on investment and I would suggest that whenever a new tenancy starts, pay a visit to tenant 4-5 months down the road. You will able to gauge the tenant capability upleepjng the place. If place wear down pretty quickly, you need to be alert and put in tenant management.
*
We cover these damages. The photo wasn't considered wear and tear.

We plan to automate all of these suggestions to give more value to landlord.
se800i
post Jan 9 2020, 09:17 AM

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QUOTE(wheimeng @ Jan 8 2020, 09:26 AM)
user posted image
user posted image

Some examples of what's claimable. In some cases, we helped subsidizing too to ease the financial pain. This year we are looking to allocate some budgets to subsidize some cases where we think should be claimable but rejected by insurance on a case by case basis.

We know some shortcomings of insurance and this is one of the efforts that we wish to step up our role in offering peace of mind experience for everyone.
*
so the photos shown is it coverable by speedrent insurance? The photos shown confirm vandalism by tenant already not wear and tear.
besides, i would like to get your advice whereby did you have any customer's unit install CCTV inside the unit ?

QUOTE(gks @ Jan 8 2020, 10:33 AM)
In conventional rental scheme, this will be chargeable to tenant.
On landlord side, rental game is very hands on investment and I would suggest that whenever a new tenancy starts, pay a visit to tenant 4-5 months down the road. You will able to gauge the tenant capability upleepjng the place. If place wear down pretty quickly, you need to be alert and put in tenant management.
*
4-5 mths visit once?
I plan to visit at least once a mth and if I am free will visit every 2 weeks to prevent my property is in good condition as always.
wheimeng
post Jan 11 2020, 08:30 PM

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@se800i ya, those are damages and approved claims. CCTV? Not that I'm aware of, seems invading privacy?
se800i
post Jan 12 2020, 07:53 AM

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QUOTE(wheimeng @ Jan 11 2020, 09:30 PM)
@se800i ya, those are damages and approved claims. CCTV? Not that I'm aware of, seems invading privacy?
*
But I am installing at living hall. My purpose to it is just to protect my property in good condition. would it be adviseable to do so?
wheimeng
post Jan 12 2020, 05:32 PM

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just need to make sure tenant is informed and aware of that. best to have an acknowledge form to sign by both parties so that there won't be any dispute around it. better be safe than sorry.
se800i
post Jan 13 2020, 08:17 AM

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QUOTE(wheimeng @ Jan 12 2020, 06:32 PM)
just need to make sure tenant is informed and aware of that. best to have an acknowledge form to sign by both parties so that there won't be any dispute around it. better be safe than sorry.
*
if lets say i engage speedrent to rent my unit. would speedrent able to ready such acknowledgement form ?
wheimeng
post Jan 14 2020, 12:23 PM

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It can be done in the addendum side of the agreement.
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post Jan 15 2020, 03:09 AM

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from all the experienced sifus here.. is it better use conventional ways or speedrent way? reading the thread seemed 50 50 or perhaps worst...
wheimeng
post Jan 15 2020, 04:24 AM

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QUOTE(seancl85 @ Jan 15 2020, 03:09 AM)
from all the experienced sifus here.. is it better use conventional ways or speedrent way? reading the thread seemed 50 50 or perhaps worst...
*
I bet reading a handful of reviews here do sound bad. And whenever possible, we improve our SOP to address our shortcomings. For example, we are preparing examples of claimable and non-claimable photo and will list it on our website to set better expectation.

We are not perfect, but we strive to be one. All the complaints are one of the avenues that we tap in to improve the quality of service.
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post Jan 23 2020, 01:10 PM

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Update: It has been 54 days since the tenant has left, and wheimeng's company have yet to solve the issue. The case has been with the insurance company for more than two weeks, the adjuster came to do a site visit more then two-weeks ago, and I suspect that I wont be reimbursed for the damages anyway

At this point I am quite disappointed with their services. They are no different than insurance agents (they are insurance agency right?) that promises the moon and the stars yet when we need them the most, they are of not much help. CNY is coming up too, so we would have to wait longer, if there would be any payouts. We have done everything they asked, including the documents, photos, and police report; yet nothing.

54-days on-going wait vs 14-days of assurances of reimbursement. That is quite a difference. I hope everyone knows what they are getting into; you might as well just skip SpeedRent and just take the deposit. Everyone, be warned.

I have lost two-months of rental income with possible a 3rd month due to the time taken to fully refurbish the units. Please skip SpeedRent if you have to

This post has been edited by wild_card_my: Jan 23 2020, 01:15 PM
seancl85
post Jan 23 2020, 02:19 PM

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QUOTE(wild_card_my @ Jan 23 2020, 01:10 PM)
Update: It has been 54 days since the tenant has left, and wheimeng's company have yet to solve the issue. The case has been with the insurance company for more than two weeks, the adjuster came to do a site visit more then two-weeks ago, and I suspect that I wont be reimbursed for the damages anyway

At this point I am quite disappointed with their services. They are no different than insurance agents (they are insurance agency right?) that promises the moon and the stars yet when we need them the most, they are of not much help. CNY is coming up too, so we would have to wait longer, if there would be any payouts. We have done everything they asked, including the documents, photos, and police report; yet nothing.

54-days on-going wait vs 14-days of assurances of reimbursement. That is quite a difference. I hope everyone knows what they are getting into; you might as well just skip SpeedRent and just take the deposit. Everyone, be warned.

I have lost two-months of rental income with possible a 3rd month due to the time taken to fully refurbish the units. Please skip SpeedRent if you have to
*
Damn this is kinda bad experience..sorry to hear that.

wheimeng
post Jan 23 2020, 02:47 PM

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@wild_card_my I'm not sure what do you wish to achieve by posting this when Afiqah mentioned that the adjuster has around 14 days to revert, which would due soon. This was explained to you on the 16th Jan.

I think this forum can be used as a platform to voice some grouses about services so that the public can have a better understanding of business conduct, but it is certainly not a platform for solving issues. We have not shied away from supporting you before you have posted on lowyat, and we are still providing support to you after you have posted on lowyat.

If you wish to pressure us in bowing through taking this to the public, trust me, it won't yield anything better other than what is rightfully yours.

We are doing what is possible and pushed this to the Allianz senior management. We do what is right. And if you wish to have a proper discussion, I welcome you to email me and the team at ceo@speedhome.com.

I don't claim to know every single case that is happening in SPEEDHOME; therefore I take a very open approach to allow any complaints to come to me so that I can look into it. We are genuinely here to offer the best possible experience to all. We do fail sometimes, but we don't shy away from making things right.

I'll not respond to any of your complaints in this forum from now onwards because my team has been communicating with you and you chose to do a public show here.

We have thousands of customers, and we take every complaint seriously, but we won't be pressured to speed up certain issues just because someone decides to take it public. We treat everyone fairly and respectfully.

gks
post Jan 23 2020, 05:19 PM

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QUOTE(wheimeng @ Jan 23 2020, 02:47 PM)
@wild_card_my I'm not sure what do you wish to achieve by posting this when Afiqah mentioned that the adjuster has around 14 days to revert, which would due soon. This was explained to you on the 16th Jan.

I think this forum can be used as a platform to voice some grouses about services so that the public can have a better understanding of business conduct, but it is certainly not a platform for solving issues. We have not shied away from supporting you before you have posted on lowyat, and we are still providing support to you after you have posted on lowyat. 

If you wish to pressure us in bowing through taking this to the public, trust me, it won't yield anything better other than what is rightfully yours. 

We are doing what is possible and pushed this to the Allianz senior management. We do what is right. And if you wish to have a proper discussion, I welcome you to email me and the team at ceo@speedhome.com.

I don't claim to know every single case that is happening in SPEEDHOME; therefore I take a very open approach to allow any complaints to come to me so that I can look into it. We are genuinely here to offer the best possible experience to all. We do fail sometimes, but we don't shy away from making things right.

I'll not respond to any of your complaints in this forum from now onwards because my team has been communicating with you and you chose to do a public show here.

We have thousands of customers, and we take every complaint seriously, but we won't be pressured to speed up certain issues just because someone decides to take it public. We treat everyone fairly and respectfully.
*
+1

Very professional approach.

wild_card_my
post Jan 23 2020, 06:40 PM

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QUOTE(wheimeng @ Jan 23 2020, 02:47 PM)
*
Nope as per my email, I said I do not much care anymore about how the turnout will be. I am just trying to shed light of how the situation is different for me between SpeedRent's assurances vs what I am facing. I want to warn others of the situation that they may find themselves in. Your company have asked for so many things from us, including having us arrange time for the adjuster to visit, yet, 56 days since the time the tenant has left and we are still in the red.

The realities are, people should know that by using SpeedRent, you effectively give your power away from the homeowner to the adjuster. The peace-of-mind that the clients were promised were not granted at all. We are now 56 days since the tenants left and we have yet to be reimbursed for the damages. We are now at the mercy of the insurance adjuster. If I had taken the deposit in the first place we would now have recouped our losses and proceeded with finding a new tenant. But as it is, we are still waiting.

Imagine this, the process of claims require:

1. our documentation and write up which would take a long time from our end (description of the damages, condition, repairability, etc.)
2. Speedrent team to do their work on their end which is a few more days
3. Speedrent team will ask for further documents, which may involve filing a police report, which will further take more of your time
4. Adjusters to drop by which you need to arrange a time with, perhaps a weekend (like us) which will further extend the time of the claims process. The adjuster dropped by on 28th December. That is 26 days away from today
5. Speedrent to inform me about the adjuster finishing their report, the 14-days starts here, which SpeedRent boss claimed to be 16th January So not only I have to wait 14-days from the decision, I would also need to wait them to finish their reports!
6. Today the adjusters are further asking for documents which we have either given.

The 14-days thing is nonsense. It is used by the SpeedRent boss to make me look silly. The whole process can be up to two-months as per what I have experienced. Do you want to live through this nightmare as a homeowner?

The short claim period sold to us sounded too good to be true, they were unrealistic. We are 56 days away since the tenant left, and 26 days since adjusters came, and we still haven't been reimbursed.

We are expected to do our own work and all those things will take a reasonable amount of our own time as we are busy as it is. When your house is damaged to the level ours have had, the amount of paper work that we had to do just to make the claim was insurmountable, and the return (results of the claims)? Still pending almost two months into it. The problem is that SpeedRent makes it sound as it was so simple.

I do not care so much about the outcome, because in the event of lower than realistic claims, you can wash your hands by claiming that the decisions was up to the adjusters. I just want to shed light to how badly your services are run from my perspective as your customer, and that users should expect that in some cases it would be much better to take control of the situation by simply taking the usual 2.5 months deposit.

Don't be like me, where 56 days into the process, and Speedrent is still asking for more documents. If I had taken the deposits, I could already have forfeited them due to the damages done and start finding new tenants immediately.

I hope you do not strong arm your way into the discussion and to get off that high horse you are on. While this customer of yours is airing his gripe, your telling him that you "would not bow to pressure" is just trying to be defensive - you are trying to victim blame, as if I was unreasonable for asking a compensation in due time, a feature that is in your forefront of your marketing - renting out our place with a peace of mind! I do not care much now of what the results are, it is beyond you anyway since it is up to the adjuster. But your company and the staff leaves a lot to be desired.

And I, as someone who have experienced your company's below par levels of services is sharing it out in the open for the benefit of homeowners alike

Here's proof that we do not care anymore. We are so tired of the your inefficiencies, incompetence, and the CEO who acts passive-aggressively at their aggrieved customers as we are made to wait longer than reasonable time period for our claims, despite all your promises. You company have wasted so much of our time after demanding documents upon documents. I do not care anymore about the claims, all I want is for people to know about your company's ethics and levels of service: which is below par - and that is coming from your very own customer.
» Click to show Spoiler - click again to hide... «


QUOTE(gks @ Jan 23 2020, 05:19 PM)
+1 Very professional approach.
*
If you are on my end of the stick, you would not think that their approaches are professional at all. Can you imagine that SpeedRent staff actually said "Sorry for the delays in returning your email, I had an emergency leave"

That's your problem, you didn't even need to mention it to me

This post has been edited by wild_card_my: Jan 24 2020, 12:40 AM
gks
post Jan 23 2020, 09:36 PM

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Wild_card_my

In such event of above, some unscrupulous tenants may not even paying rental of last two months rental. And giving you plenty of runaround. Yes deposit will give landlord piece of mind but based on my experience, when you are dealing with tenant from hell, the deposit may not even help.

However with insurance, if it is valid, they will need to pay out and obviously more paperwork and time consumed. Maybe speedrent could cut some red tape for example once adjuster come for inspection, the landlord is free to repair and rent out the property instead of waiting for compensation.
MakNok
post Jan 23 2020, 10:00 PM

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QUOTE(wild_card_my @ Jan 23 2020, 01:10 PM)
Update: It has been 54 days since the tenant has left, and wheimeng's company have yet to solve the issue. The case has been with the insurance company for more than two weeks, the adjuster came to do a site visit more then two-weeks ago, and I suspect that I wont be reimbursed for the damages anyway

At this point I am quite disappointed with their services. They are no different than insurance agents (they are insurance agency right?) that promises the moon and the stars yet when we need them the most, they are of not much help. CNY is coming up too, so we would have to wait longer, if there would be any payouts. We have done everything they asked, including the documents, photos, and police report; yet nothing.

54-days on-going wait vs 14-days of assurances of reimbursement. That is quite a difference. I hope everyone knows what they are getting into; you might as well just skip SpeedRent and just take the deposit. Everyone, be warned.

I have lost two-months of rental income with possible a 3rd month due to the time taken to fully refurbish the units. Please skip SpeedRent if you have to
*
Wow.....Serious MisAdventure Assurances.
It sucks when Insurance might not even want to approve the costly repair.

Any photos to show the damages and on why Allianze are dragging their feet?


wild_card_my
post Jan 23 2020, 10:41 PM

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QUOTE(MakNok @ Jan 23 2020, 10:00 PM)
Wow.....Serious MisAdventure Assurances.
It sucks when Insurance might not even want to approve the costly repair.

Any photos to show the damages and on why Allianze are dragging their feet?
*
I have all the before and after photos, as per their requests in their many rounds of request for documents - it was never so simple to make the claim. I will only post one set of pictures, which depict damages to my leather three-seater recliner sofa before-and-after pictures; after looking at these photos, can you imagine why I am a little pissed off with:

a. Allianz for their relentless delays in approving the claims
b. SpeedRent CEO for personally blaming me, the victim and the aggrieved party for voicing out my dissatisfaction after 56 days of on-going wait for my claims

Before the unit was rented out to the tenant that was sourced and filtered by SpeedRent
» Click to show Spoiler - click again to hide... «


After
» Click to show Spoiler - click again to hide... «


The CEO is claiming that I am pressuring him so he would bow to my wishes - that is a false accusation - as if the compensation amount was up to him. As far as I was led to understand, the issue is now up to Allianz and not him. Whatever it is, I have given up with this company, their promises and their claims process - Allianz can compensate me however they want.

Weirdly though, after 56-days since the tenant have moved out, after posting a few updates of my experiences through the process, today they finally (not sure if it was coincidental) messaged me that it was at its final stages. But I have two issues with their communication:

1. The email sent from SpeedRent was timestamped at 3:55PM, while my post that drew the attention of the CEO was posted at 1:10PM. So did SpeedRent only start pushing my case forward after I made a public complaint? The same person from SpeedRent have been messaging me over and over again over the course of these few weeks, informing that they are "working on it", while asking me to wait while showing ZERO progress. Only after today, just 3 hours after my post above were progresses made? I can only speculate, but I have proof of the email of our exchanges

2. Uncertainty of the claims. Allianz is now asking for purchase receipts/invoice of the damaged items. First of all, how many of you guys keep the receipt of your purchases of the items in your properties? Some of you perhaps do, kudos to you, but we have not. But my qualm was on why didn't SpeedRent highlight this upfront? That "In the event of damages to your properties, Allianz may calculate the valuation of your damages on their own terms if you are unable to provide proof of purchase". If SpeedRent had mentioned this earlier, if they were upfront and transparent about it, we would be hesitant to use SpeedRent, and would simply take the deposits.

Remember, when you use SpeedRent, you are giving away your power to keep the deposit for the damages to the insurance company, Allianz. They decide the damages that you have incurred. Now that I am facing this issue, I would like you guys to be aware of this practice by SpeedRent too - they seemed to promise the moon and the stars, but when it comes to complaints, the CEO started to sound aggressive, proudly claiming that he will not "bow down to your pressure".

I am not pressuring you mate, I am simply tired of this, of the process, of the company and the insurance company. You have played your cards, and now I will play mine. I am not asking for compensation of any kind, I just want to shed the light in how unprofessional your company can be when we need you the most - when we are making the claims, something you proudly market as a means to a "peace of mind" rental process/practice. I am telling you now, there is nothing peaceful about your company and yourself - in fact I am feeling a little threatened with your last post. Keep in mind that I am not trying to defame you nor can this be proven as one as I am not lying and all of these can be proven. All email exchanges show that the company have a lot to be desired.

I made a public complain at 1:10PM; suddenly after weeks of waiting, they magically managed to get my claim process progress a little by 4PM. Were they even working on it in the past few weeks?
» Click to show Spoiler - click again to hide... «


SpeedRent: thank you for waiting! Thank you for waiting! Thank you for waiting!
» Click to show Spoiler - click again to hide... «


This post has been edited by wild_card_my: Jan 23 2020, 11:31 PM
wild_card_my
post Jan 23 2020, 10:50 PM

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QUOTE(gks @ Jan 23 2020, 09:36 PM)
Wild_card_my

In such event of above, some unscrupulous tenants may not even paying rental of last two months rental. And giving you plenty of runaround. Yes deposit will give landlord piece of mind but based on my experience, when you are dealing with tenant from hell, the deposit may not even help.

However with insurance, if it is valid, they will need to pay out and obviously more paperwork and time consumed. Maybe speedrent could cut some red tape for example once adjuster come for inspection, the landlord is free to repair and rent out the property instead of waiting for compensation.
*
If you have been following my posts, you would agree that the timeline is ridiculous

1. 28th December the adjuster came
2. 16th January was the date I was "explained to" about the adjuster situation. Please wait 14-days from this point? What have the adjusters been doing in the past 19 days?
3. 23rd January and I got scolded by the CEO for airing my grievances

After I get my repair bills, i would still need about a month to fix the place, then another month for viewing, i am looking at about 4 months worth of no rental income. Might as well be sure fire about the deposits and forfeit them.

At this point, you do not even know if Allianz is going to give me a payout.

QUOTE
And giving you plenty of runaround
Funny that you had to say this. As it is now, Allianz and SpeedRent are the ones that are giving me the runaround.

So you would label their delays as "red tapes" when these two companies are making my life difficult, but in turn describe it as "run around" if they were bad tenants? If I was a betting man, I would put my money on that you are related to either of these companies. If you are, please disclose your relationship to either parties before commenting any further.

This post has been edited by wild_card_my: Jan 23 2020, 11:00 PM
MakNok
post Jan 23 2020, 11:00 PM

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QUOTE(wild_card_my @ Jan 23 2020, 10:41 PM)
I have all the before and after photos, as per their requests in their many rounds of request for documents - it was never so simple to make the claim. I will only post one set of pictures, which depict damages to my leather three-seater recliner sofa before-and-after pictures; after looking at these photos, can you imagine why I am a little pissed off with:

a. Allianz for their relentless delays in approving the claims
b. SpeedRent CEO for personally blaming me, the victim and the aggrieved party for voicing out my dissatisfaction after 56 days of on-going wait for my claims

Before the unit was rented out to the tenant that was sourced and filtered by SpeedRent
» Click to show Spoiler - click again to hide... «


After
» Click to show Spoiler - click again to hide... «


The CEO is claiming that I am pressuring him so he would bow to my wishes - that is a false accusation - as if the compensation amount was up to him. As far as I was led to understand, the issue is now up to Allianz and not him. Whatever it is, I have given up with this company, their promises and their claims process - Allianz can compensate me however they want.

Weirdly though, after 56-days since the tenant have moved out, after posting a few updates of my experiences through the process, today they finally (not sure if it was coincidental) messaged me that it was at its final stages. But I have two issues with their communication:

1. The email sent from SpeedRent was timestamped at 3:55PM, while my post that drew the attention of the CEO was posted at 1:10PM. So did SpeedRent only start pushing my case forward after I made a public complaint? The same person from SpeedRent have been messaging me over and over again over the course of these few weeks, informing that they are "working on it", while asking me to wait while showing ZERO progress. Only after today, just 3 hours after my post above were progresses made? I can only speculate, but I have proof of the email of our exchanges

2. Uncertainty of the claims. Allianz is now asking for purchase receipts/invoice of the damaged items. First of all, how many of you guys keep the receipt of your purchases of the items in your properties? Some of you perhaps do, kudos to you, but we have not. But my qualm was on why didn't SpeedRent highlight this upfront? That "In the event of damages to your properties, Allianz may calculate the valuation of your damages on their own terms if you are unable to provide proof of purchase". If SpeedRent had mentioned this earlier, if they were upfront and transparent about it, we would be hesitant to use SpeedRent, and would simply take the deposits.

Remember, when you use SpeedRent, you are giving away your power to keep the deposit for the damages to the insurance company, Allianz. They decide the damages that you have incurred. Now that I am facing this issue, I would like you guys to be aware of this practice by SpeedRent too - they seemed to promise the moon and the stars, but when it comes to complaints, the CEO started to sound aggressive, proudly claiming that he will not  "bow down to your pressure".

I am not pressuring you mate, I am simply tired of this, of the process, of the company and the insurance company. You have played your cards, and now I will play mine. I am not asking for compensation of any kind, I just want to shed the light in how unprofessional your company can be when we need you the most - when we are making the claims, something you proudly market as a means to a "peace of mind" rental process/practice. I am telling you now, there is nothing peaceful about your company and yourself - in fact I am feeling a little threatened with your last post. Keep in mind that I am not trying to defame you nor can this be proven as one as I am not lying and all of these can be proven. All email exchanges show that the company have a lot to be desired.

» Click to show Spoiler - click again to hide... «

*
Judging from the damages...
It seem a cat or cats or maybe dog use that as scratching TOTEM.


wild_card_my
post Jan 23 2020, 11:07 PM

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QUOTE(MakNok @ Jan 23 2020, 11:00 PM)
Judging from the damages...
It seem a cat or cats or maybe dog use that as scratching TOTEM.
*
Which is beyond my control. The tenants know that they are not supposed to rear pets in the unit; and keep in mind that the tenants were referred to and filtered by SpeedRent themselves. Yet instead of helping me I get accused of pressuring the company by the CEO.

It has been 2 months, claims are unlikely to be processed in the next few days due to the holiday season. I have given up. I just want people to know the truth about using SpeedRent. They make it sound as if claims were easy, but it turns out to be very difficult, the company is less than accommodating, and I am not feeling the "peace of mind" at all.

You all should know this, it could happen to you. I am not defaming anyone, because this is happening to me, and I'd hate it if I do not warn others about it.

This post has been edited by wild_card_my: Jan 23 2020, 11:09 PM
MakNok
post Jan 23 2020, 11:11 PM

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QUOTE(wild_card_my @ Jan 23 2020, 11:07 PM)
Which is beyond my control. They tenants know that they are not supposed to bring in animals. if they do and damages were done, wouldn't that be maliciously?

yet instead of helping me I get accused of pressuring the company by the CEO.

It has been 2 months, claims are unlikely to be processed in the next few days due to the holiday season. I have given up.

I just want people to know the truth about using SpeedRent. They make it sound as if claims were easy, but it turns out to be very difficult, the company is less than accommodating, and I am not feeling the "peace of mind" at all.

You all should know this, it could happen to you. I am not defaming anyone, because this is happening to me, and I'd hate it if I do not warn others about it.
*
Look like it only good if no Exhorbited Claim....although it is definitely Not your fault.
Thanks for the head up on this SpeedHome ...Speed Rent Agency...
Will definitely forward to my Whatapps group who happen to have more than one house..properties....hahaha
For their sake lah.


wild_card_my
post Jan 23 2020, 11:20 PM

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QUOTE(MakNok @ Jan 23 2020, 11:11 PM)
Look like it only good if no Exhorbited Claim....although it is definitely Not your fault.
Thanks for the head up on this SpeedHome ...Speed Rent Agency...
Will definitely forward to my Whatapps group who happen to have more than one house..properties....hahaha
For their sake lah.
*
Which is really my intention. To shed light to the whole situation and for the public to be aware of what you are getting into. Below is the proof that we do not care anymore about the results of the claims. We are so tired of SpeedRent's inefficiencies, incompetence, and the CEO who acts passive-aggressively at their aggrieved customers that are made to wait longer than reasonable time period for our claims, despite all their promises. SpeedRent and/or Allianz have wasted so much of our time, demanding documents upon documents, demanding so much of our time and energy for the claims process, of which we would have been done with the deposit forfeiture had we taken the conventional deposit-taking route instead. I do not care anymore about the claim results anymore, all I want is for people to know about SpeedRent's ethics and levels of services: which is below par - and that is coming from their very own customer.

» Click to show Spoiler - click again to hide... «


If you listen to the company sell themselves, you will hear positive-only comments and self-compliments; such as the RM800,000 paid out sum assured; which isn't that much pun, my BMW 3 series is RM240k, if you crash and total four of them the total claims from the insurance company would already be RM1,000,000

btw what is "exhorbited" (exhibited?) claims? I may be a little behind with my glossaries

This post has been edited by wild_card_my: Jan 24 2020, 12:49 AM
wheimeng
post Jan 24 2020, 12:04 PM

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QUOTE(wild_card_my @ Jan 23 2020, 11:20 PM)
Which is really my intention. To shed light to the whole situation and for the public to be aware of what you are getting into. Below is the proof that we do not care anymore about the results of the claims. We are so tired of SpeedRent's inefficiencies, incompetence, and the CEO who acts passive-aggressively at their aggrieved customers that are made to wait longer than reasonable time period for our claims, despite all their promises. SpeedRent and/or Allianz have wasted so much of our time, demanding documents upon documents, demanding so much of our time and energy for the claims process, of which we would have been done with the deposit forfeiture had we taken the conventional deposit-taking route instead. I do not care anymore about the claim results anymore, all I want is for people to know about SpeedRent's ethics and levels of services: which is below par - and that is coming from their very own customer. 

» Click to show Spoiler - click again to hide... «


If you listen to the company sell themselves, you will hear positive-only comments and self-compliments; such as the RM800,000 paid out sum assured; which isn't that much pun, my BMW 3 series is RM240k, if you crash and total four of them the total claims from the insurance company would already be RM1,000,000

btw what is "exhorbited" (exhibited?) claims? I may be a little behind with my glossaries
*
Thank you for this, a very good idea. As a matter of fact, we have started preparing our claims transparency report to better educate what is claimable and what is not so that everyone has a better understanding and prevent people from trying to take advantage of insurance. We will also show median of insurance claim vs shortfall of the approved claim amount.

For example, we have got only ONE case submitting for RM30k damage claim, maxing out the ceiling limit of insurance. When a case is this unusual, a lot more scrutiny would take place. It sounds like a total loss for a RM30k claim but it wasn't.

I hope everyone is sensible about filing claims.

I wish everyone a happy and joyful 2020, Gong Xi Fa Cai!
wild_card_my
post Jan 24 2020, 12:20 PM

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QUOTE(wheimeng @ Jan 24 2020, 12:04 PM)
Thank you for this, a very good idea. As a matter of fact, we have started preparing our claims transparency report to better educate what is claimable and what is not so that everyone has a better understanding and prevent people from trying to take advantage of insurance. We will also show median of insurance claim vs shortfall of the approved claim amount.

For example, we have got only ONE case submitting for RM30k damage claim, maxing out the ceiling limit of insurance. When a case is this unusual, a lot more scrutiny would take place. It sounds like a total loss for a RM30k claim but it wasn't.

I hope everyone is sensible about filing claims.

I wish everyone a happy and joyful 2020, Gong Xi Fa Cai!
*
The claims were made totally according to the instructions by SpeedRent, including all the paperwork, photos, and police report. For example SpeedRent asked us to provide online photos and snapshot of the item in the online marketplace which we did, of the same-description item (for example, a 32" tv) including the price of the item. All these items we found online are of current prices as SpeedRent claims that they can substitute the historical invoices which not every one keeps.

SpeedRent was NEVER clear from the get-go about the documents required for the claims to be made. In their marketing they kept talking about the "peace of mind" as if the claims process were going to be super easy. The realities are not, you would need do so many things including providing documents that you may or may not have at the point of the claims. Why didn't SpeedRent mention this when they were courting for our business? Why didn't they mention the process and difficulty of the claims from inception? That would have been useful for us when deciding between using the conventional route(deposit taking) vs using SpeedRent.

We did exactly as instructed by SpeedRent, and they even sent the adjuster to take the photos and write a report about the damages.

And 57 days now and they are still dragging their feet, even their CEO is engaging their own customers passive-agressively suggesting that their customers are taking advantage of the insurance. What do you mean take advantage btw? The insurance was bought through your agency, and now we are trying to make a claim as per your instructions and we are labelled as the bad guy by the CEO?

Ok. Be careful guys, just lie still, don't fight for your rights as a SpeedRent customer and let him do whatever to you unless you want to be chided by the CEO

Happy holidays you all

This post has been edited by wild_card_my: Jan 24 2020, 01:51 PM
SUSuamcy
post Jan 31 2020, 08:37 PM

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QUOTE(wild_card_my @ Jan 24 2020, 12:20 PM)
The claims were made totally according to the instructions by SpeedRent, including all the paperwork, photos, and police report. For example SpeedRent asked us to provide online photos and snapshot of the item in the online marketplace which we did, of the same-description item (for example, a 32" tv) including the price of the item. All these items we found online are of current prices as SpeedRent claims that they can substitute the historical invoices which not every one keeps.

SpeedRent was NEVER clear from the get-go about the documents required for the claims to be made. In their marketing they kept talking about the "peace of mind" as if the claims process were going to be super easy. The realities are not, you would need do so many things including providing documents that you may or may not have at the point of the claims. Why didn't SpeedRent mention this when they were courting for our business? Why didn't they mention the process and difficulty of the claims from inception? That would have been useful for us when deciding between using the conventional route(deposit taking) vs using SpeedRent.

We did exactly as instructed by SpeedRent, and they even sent the adjuster to take the photos and write a report about the damages.

And 57 days now and they are still dragging their feet, even their CEO is engaging their own customers passive-agressively suggesting that their customers are taking advantage of the insurance. What do you mean take advantage btw? The insurance was bought through your agency, and now we are trying to make a claim as per your instructions and we are labelled as the bad guy by the CEO?

Ok. Be careful guys, just lie still, don't fight for your rights as a SpeedRent customer and let him do whatever to you unless you want to be chided by the CEO

Happy holidays you all
*
Bro, only can tell you it's too good to be true. If nothing is stated clearly in the contract, don't expect that you will get the compensation from them. Even they claimed to compensate 800k I am not sure oo.

Getting insured from the insurance company for house rental already quite illogical because it's very hard to prove that the items had been damaged maliciously by the tenants. If so easy, then you also can break the furniture and then make a claim. Sound silly right? There is no way to prove, bro.

By the way, after your tenant had left the house, I thought speedhome will continue to pay you rental for the next 2 months as stated on the first page of this thread? Or they changed policy already?
wild_card_my
post Jan 31 2020, 08:44 PM

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QUOTE(uamcy @ Jan 31 2020, 08:37 PM)
Bro, only can tell you it's too good to be true. If nothing is stated clearly in the contract, don't expect that you will get the compensation from them. Even they claimed to compensate 800k I am not sure oo.

Getting insured from the insurance company for house rental already quite illogical because it's very hard to prove that the items had been damaged maliciously by the tenants. If so easy, then you also can break the furniture and then make a claim. Sound silly right? There is no way to prove, bro.

By the way, after your tenant had left the house, I thought speedhome will continue to pay you rental for the next 2 months as stated on the first page of this thread? Or they changed policy already?
*
I am tired of SpeedRent. Now that CEO was being passive-aggressive towards me, I just want the whole thing to be over

Got another email from SpeedRent apologizing for the delays from the insurance company.

I followed most of their guidance and instructions and i am 2 months from the day the tenants have left, and I have yet to be reimbursed

You all are better off just collecting the deposits, unless you enjoy having the CEO expose a bit of your case file out in the open (the RM30k claims that he mentioned above) and fighting against the insurance company

If I am not mistaken SpeedRent is just an insurance agency. Now that I need them the most, instead of helping me they chide me for "making the claims"

All I have to say is: be careful, if possible don't surrender your landlord-powers to SpeedRent CEO and Allianz. Just collect your deposit instead
iamsolucky
post Feb 3 2020, 03:54 PM

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May i know what is the on time rental guarantee from the speedhome extended plus insurance .

wheimeng
post Feb 4 2020, 08:05 AM

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QUOTE(iamsolucky @ Feb 3 2020, 03:54 PM)
May i know what is the on time rental guarantee from the speedhome extended plus insurance .
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You will get your rental on time, even if the tenant pays late, SPEEDHOME will foot the rental.
wheimeng
post Feb 4 2020, 08:19 AM

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QUOTE(uamcy @ Jan 31 2020, 08:37 PM)
Bro, only can tell you it's too good to be true. If nothing is stated clearly in the contract, don't expect that you will get the compensation from them. Even they claimed to compensate 800k I am not sure oo.

Getting insured from the insurance company for house rental already quite illogical because it's very hard to prove that the items had been damaged maliciously by the tenants. If so easy, then you also can break the furniture and then make a claim. Sound silly right? There is no way to prove, bro.

By the way, after your tenant had left the house, I thought speedhome will continue to pay you rental for the next 2 months as stated on the first page of this thread? Or they changed policy already?
*
That claim figure was released by Allianz. It's not released by us.

Generally, there is fraud prevention in place, although not bulletproof, it is good enough to detect most. Illogical to insure house rental is akin to say why don't we get our car into total loss and claim the whole car again? Why don't we burn the house down and claim for fire insurance?

There are frauds in burning furniture storeroom, car workshop tries to create a car accident. But in general - how often these happen, and there is a process in place to check and balance for this.

My team is still supporting Faiz on his claim, and as he mentioned, it's RM30k. I don't know how much of it would be approved or not, but I've told my team to work closely with Allianz. So let's see what comes out of it.

Personally, I would like Allianz to reimburse as much as possible because after all if Faiz deserves it, Allianz will pay for it - period.

This post has been edited by wheimeng: Feb 4 2020, 08:20 AM
poohpooh
post Feb 4 2020, 09:04 AM

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Speedhome, just would like to know whether you filter your tenant before viewing? I have viewing request, when the tenant arrives for viewing, she is the airbnb/short term stays operator, she is not interested to rent. She is looking for apartment to work with the owner for their short term stay business based on profit share. It is a waste of my time. Please filter airbnb/short term stays operator out from the platform
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post Feb 4 2020, 10:26 AM

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30K can tell us what is claim list
wheimeng
post Feb 4 2020, 01:19 PM

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QUOTE(poohpooh @ Feb 4 2020, 09:04 AM)
Speedhome, just would like to know whether you filter your tenant before viewing?  I have viewing request, when the tenant arrives for viewing, she is the airbnb/short term stays operator, she is not interested to rent.  She is looking for apartment to work with the owner for their short term stay business based on profit share.  It is a waste of my time. Please filter airbnb/short term stays operator out from the platform
*
We ask for basic information, and Operators normally won't disclose their intention to us, same goes to agent who trying to get owner data from our platform.

We can screen tenant on their financial background once both parties agree to proceed.

Intention is hard to screen if you know what I mean. Nevertheless, I apologise for inconveniences, likewise, you can utilise our homerunner service for free. We will do the house showing on behalf.
SUSuamcy
post Feb 4 2020, 01:42 PM

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QUOTE(wheimeng @ Feb 4 2020, 08:19 AM)
That claim figure was released by Allianz. It's not released by us.

Generally, there is fraud prevention in place, although not bulletproof, it is good enough to detect most. Illogical to insure house rental is akin to say why don't we get our car into total loss and claim the whole car again? Why don't we burn the house down and claim for fire insurance?

There are frauds in burning furniture storeroom, car workshop tries to create a car accident. But in general - how often these happen, and there is a process in place to check and balance for this.

My team is still supporting Faiz on his claim, and as he mentioned, it's RM30k. I don't know how much of it would be approved or not, but I've told my team to work closely with Allianz. So let's see what comes out of it.

Personally, I would like Allianz to reimburse as much as possible because after all if Faiz deserves it, Allianz will pay for it - period.
*
Car insurance is totally different scenario because the insurance companies have billions ringgit of car insurance premium to make investment and to cover all the claims. And do you know what is a total loss? If you purposely bang your car to claim total loss without risking your lives, then I want to congratulate you. doh.gif So it's silly for you to compare a car with furniture at home

Even if you want to burn down your house, the police/adjuster will also investigate as cheating for insurance and burning your house will land you in jail. and it normally will take months or more than a year to complete investigation depends on the sum insured.

But home rental insurance is just illogical as how many insurance companies have offered such insurance? And also your standard of deciding on what is wear&tear is quite unreasonable too. If the bed frame got broken, it could be due to the real wear&tear, malicious damage by anyone or the tenant is too heavy weighing 150kg until broken the frame. So all these we won't know and no way to investigate.

Your wordings are so misleading too to misled people like wild_card_my to think that the claim process is very easy and fast.

wheimeng
post Feb 4 2020, 02:15 PM

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Mentioned earlier, we are building the transparency report now and we will release it soon so everyone has better expectations as to what's damaged and what's wear and tear.

I wish to iterate that both deposit and insurance has its pros and cons, so arguing which is better like debating between which religion is better. Certain cases deposit works better while certain cases insurance works better. As far as rental loss and utilities, they are equally same amount. It's extremely straight forward, only on furniture, there might be disagreements. Hence setting expectations is the best way forward.

Just to give you a simple claim time:

1. 60% of case approved within 5 business days from the moment documents fully submitted to claims approved
2. The remaining, 90% of case approved within 15 business days.
3. Only 2% of case takes more than 30 business days to approve
4. The longest claims day took to approve is 48 business days as of to-date (this record will soon be broken by Faiz and we have set SOP in place to better manage expectations).

So what is happening here is the extreme side of things.
wild_card_my
post Feb 4 2020, 02:30 PM

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I am so tired of the whole process. 2 months and 4 days since tenant left and I am still being chided by the CEO of SpeedRent when I aired my dissatisfaction of his company's services

So let compare lah, this so-called "like religion"

1. Religion A: I would have just burned the tenant's deposit, would be able to rent out the property by December

2. Religion B: compile documents, submit, compile pictures, write up, wait, welcome the adjuster, wait, get in a spat with CEO of SpeedRent

You all be smart and save headaches la, even 2.5 months is better than this waiting game. I just want people to manage their expectations. You guys willing to be chided by the CEO or not?

Just take the deposit lah. I have first hand experience
wheimeng
post Feb 5 2020, 08:44 AM

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QUOTE(wild_card_my @ Feb 4 2020, 02:30 PM)
I am so tired of the whole process. 2 months and 4 days since tenant left and I am still being chided by the CEO of SpeedRent when I aired my dissatisfaction of his company's services

So let compare lah, this so-called "like religion"

1. Religion A: I would have just burned the tenant's deposit, would be able to rent out the property by December

2. Religion B: compile documents, submit, compile pictures, write up, wait, welcome the adjuster, wait, get in a spat with CEO of SpeedRent

You all be smart and save headaches la, even 2.5 months is better than this waiting game. I just want people to manage their expectations. You guys willing to be chided by the CEO or not?

Just take the deposit lah. I have first hand experience
*
Allianz approved the claim yesterday around 4pm. Today we will disburse it to you.
gks
post Feb 5 2020, 11:23 AM

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QUOTE(wheimeng @ Feb 5 2020, 08:44 AM)
Allianz approved the claim yesterday around 4pm. Today we will disburse it to you.
*
Mind to share what is the highest paid out so far by speedrent?
RM30k is the limit, assuming 2 months deposit the rental is worth rm15k permonth. From my quick browsing of speedrent, it seems I couldn't find any of these properties in speedrent.


m0n0p0ly
post Feb 5 2020, 01:37 PM

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QUOTE(gks @ Feb 5 2020, 10:23 AM)
Mind to share what is the highest paid out so far by speedrent?
RM30k is the limit, assuming 2 months deposit the rental is worth rm15k permonth. From my quick browsing of speedrent, it seems I couldn't find any of these properties in speedrent.
*
2months deposit also not able to pay, this kind of tenant big NO NO for me! Financially sure got issues! One thing I like about the speedhome platform is they provide actual photos for the unit.
wheimeng
post Feb 5 2020, 05:47 PM

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QUOTE(gks @ Feb 5 2020, 11:23 AM)
Mind to share what is the highest paid out so far by speedrent?
RM30k is the limit, assuming 2 months deposit the rental is worth rm15k permonth. From my quick browsing of speedrent, it seems I couldn't find any of these properties in speedrent.
*
Around RM10-RM15k range.


wheimeng
post Feb 5 2020, 05:54 PM

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QUOTE(m0n0p0ly @ Feb 5 2020, 01:37 PM)
2months deposit also not able to pay, this kind of tenant big NO NO for me! Financially sure got issues! One thing I like about the speedhome platform is they provide actual photos for the unit.
*
I beg to differ. Really. There is a lot of misconception about no deposit.

Yes, we do attract 'financially' bad tenants, but we also attract financially stable tenants. And we perform credit checking on every transaction, which means if tenants that are financially bad, they won't be accepted to rent through SPEEDHOME.

Put yourself in the shoe of tenant - even if you were able to pay deposit, would you like NOT to pay deposit if there is an option?
Put yourself in the shoe of tenant - you have just graduated, your saving in bank is low, unable to pay deposit, but does that mean you are financially bad?
Put yourself in the shoe of a property buyer - is downpayment hard? And if the prop developers gives 0 downpayment - would it suddenly become super easy to own a house? (that happened in 2009-ish, and that's why a lot of people 'got rich' with it). Same logic for 0 deposit for renting a house.

I presume you would understand the pain the tenant goes through. And understand that there tons of upside for owners to gain through enlarged tenant pool of choices, speedier because your neighbours want deposit, and you get insurance protection.

We should objectively analyse the situation, not just looking at one aspect of the situation without looking at other opportunities that arise from that.

m0n0p0ly
post Feb 5 2020, 07:15 PM

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QUOTE(wheimeng @ Feb 5 2020, 04:54 PM)
I beg to differ. Really. There is a lot of misconception about no deposit.

Yes, we do attract 'financially' bad tenants, but we also attract financially stable tenants. And we perform credit checking on every transaction, which means if tenants that are financially bad, they won't be accepted to rent through SPEEDHOME.

Put yourself in the shoe of tenant - even if you were able to pay deposit, would you like NOT to pay deposit if there is an option?
Put yourself in the shoe of tenant - you have just graduated, your saving in bank is low, unable to pay deposit, but does that mean you are financially bad?
Put yourself in the shoe of a property buyer - is downpayment hard? And if the prop developers gives 0 downpayment - would it suddenly become super easy to own a house? (that happened in 2009-ish, and that's why a lot of people 'got rich' with it). Same logic for 0 deposit for renting a house.

I presume you would understand the pain the tenant goes through. And understand that there tons of upside for owners to gain through enlarged tenant pool of choices, speedier because your neighbours want deposit, and you get insurance protection.

We should objectively analyse the situation, not just looking at one aspect of the situation without looking at other opportunities that arise from that.
*
Curious to know how you do the credit checking for the people from United Nation such as Syrians, Iranian, African and Nigerians?

If fresh graduate or the one saving is low why choose to rent a house instead of a room?

Zero down? How many have strong holding power versus those can pay 10% down payment? Community for zero down better or those able to pay 10% down? Those tenant willing to pay 2months deposit usually responsibility take care of the house is higher and pocket at least deeper.

I think you should provide an option for landlord either zero deposit or 2 months deposit, it's their choice,and it doesn't affect the alliance insurance. From my pov your site didn't provide this option show the you guys only care about the quick commission brows.gif how many registered estate agent in your company?
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post Feb 5 2020, 07:39 PM

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QUOTE(wheimeng @ Feb 5 2020, 05:54 PM)
I beg to differ. Really. There is a lot of misconception about no deposit.

Yes, we do attract 'financially' bad tenants, but we also attract financially stable tenants. And we perform credit checking on every transaction, which means if tenants that are financially bad, they won't be accepted to rent through SPEEDHOME.

Put yourself in the shoe of tenant - even if you were able to pay deposit, would you like NOT to pay deposit if there is an option?
Put yourself in the shoe of tenant - you have just graduated, your saving in bank is low, unable to pay deposit, but does that mean you are financially bad?
Put yourself in the shoe of a property buyer - is downpayment hard? And if the prop developers gives 0 downpayment - would it suddenly become super easy to own a house? (that happened in 2009-ish, and that's why a lot of people 'got rich' with it). Same logic for 0 deposit for renting a house.

I presume you would understand the pain the tenant goes through. And understand that there tons of upside for owners to gain through enlarged tenant pool of choices, speedier because your neighbours want deposit, and you get insurance protection.

We should objectively analyse the situation, not just looking at one aspect of the situation without looking at other opportunities that arise from that.
*
As much as I would like to support speedrent (especially when game changer tenant act is introduced), not that apple to apple comparison with developer giving low dp for property purchase. End of the day it is banks who will shoulder the risk if purchasers couldn't pay the installment, and not developer.


Property Developer in Malaysia is pampered too much by Government. Even agriculture which is critical industry does not receive so much incentive compared to property.
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post Feb 5 2020, 07:41 PM

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QUOTE(wheimeng @ Feb 5 2020, 05:47 PM)
Around RM10-RM15k range.
*
This is new claim is claiming maximum rm30k?

I assume his rental is nowhere near rm15k. In this case, the payout received is easily more than two months deposit which if he chose conventional way.

I am sure he is a happy man now despite some hiccup processing the claim
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post Feb 5 2020, 07:47 PM

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QUOTE(wheimeng @ Feb 5 2020, 08:44 AM)
Allianz approved the claim yesterday around 4pm. Today we will disburse it to you.
*
Do you mind to show proof that Allianz has approved the insurance claim for wild_card_my?

I know you will answer " due to privacy issue, we are forbidden to disclose the documents" doh.gif

This post has been edited by uamcy: Feb 5 2020, 07:51 PM
wheimeng
post Feb 5 2020, 07:59 PM

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QUOTE(m0n0p0ly @ Feb 5 2020, 07:15 PM)
Curious to know how you do the credit checking for the people from United Nation such as Syrians, Iranian, African and Nigerians?

If fresh graduate or the one saving is low why choose to rent a house instead of a room?

Zero down? How many have strong holding power versus those can pay 10% down payment? Community for zero down better or those able to pay 10% down? Those tenant willing to pay 2months deposit usually responsibility take care of the house is higher and pocket at least deeper.

I think you should provide an option for landlord either zero deposit or 2 months deposit, it's their choice,and it doesn't affect the alliance insurance. From my pov your site didn't provide this option show the you guys only care about the quick commission brows.gif how many registered estate agent in your company?
*
It's easy to think like that.

Trend:
1. BNM has surveyed that and 75% of Malaysians couldn't fork out RM1000 for emergency.
2. Gen Y/Z prefer spending on lifestyle to saving.
3. Even Mobile phones/Gadgets (only RM1-5k) can buy with installment instead of cash.

In early 1970s buy house is cash down, don't even have loan, so should we be thankful that now that we can get loan to buy house? Owners always think that tenant "oh 6k also don't have, don't rent laaa". Should property developers think "50k also don't have, don't buy house la"?

We would think logically prop owners are at the better end of income level (T10); hence has the capability to save RM50k. But on tenant side, they are generally at the lower end of income level, maybe M40. So different earning levels have different capabilities to save.

RM10k/mo is easier to save RM2k/mo than RM3k/mo to save RM2k/mo.

Is installment on phones bad? Well yes if you are not managing your debt ratio well. But does it helps drastically improve access to purchase? Yes. So long it's debt is managed properly, what's wrong with installment vs buy outright after all, a lot is going 0% installment anyway.


QUOTE(gks @ Feb 5 2020, 07:39 PM)
As much as I would like to support speedrent (especially when game changer tenant act is introduced), not that apple to apple comparison with developer giving low dp for property purchase. End of the day it is banks who will shoulder the risk if purchasers couldn't pay the installment, and not developer.
Property Developer in Malaysia is pampered too much by Government. Even agriculture which is critical industry does not receive so much incentive compared to property.
*
Waiver of downpayment/deposit = ease of purchase for you to buy and developer to sell / ease for tenant to rent, faster for you to transact.
Developer = owner. If developer is easy to sell, then owner can easily rent out.
Risk = Filtered through credit checking, and if checking failed, you have insurance to cover deposit. Risk is born by Allianz at the worst.

Take note that the insurance has 3 components:
1. Rental loss - if tenant default or early terminate and runaway - 2 months - that is equivalent to your traditional 2 months of deposit.
2. Inconvenience benefits (RM1000/RM2000 depending on insurance plan) - claims for cleaning / utility bills - that is equivalent to 0.5 - 1 month worth of deposit

1 + 2 is already sufficiently match what traditional deposit covers. But what's on TOP of your traditional deposit, the insurance also cover:

3. Damage or theft to household content - RM15k/RM30k depending on insurancep lan. Technically anything extra you claim from this portion is already better than deposit. Bonus.

This post has been edited by wheimeng: Feb 5 2020, 08:02 PM
wheimeng
post Feb 5 2020, 08:07 PM

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QUOTE(gks @ Feb 5 2020, 07:41 PM)
This is new claim is claiming maximum rm30k?

I assume his rental is nowhere near rm15k. In this case, the payout received is easily more than two months deposit which if he chose conventional way.

I am sure he is a happy man now despite some hiccup processing the claim
*
It's certainly more than traditional deposit, but I won't disclose.

QUOTE(uamcy @ Feb 5 2020, 07:47 PM)
Do you mind to show proof that Allianz has approved the insurance claim for wild_card_my?

I know you will answer " due to privacy issue, we are forbidden to disclose the documents"  doh.gif
*
We transferred to him already. And as for the total disbursement, if Faiz wants to disclose - he will. But like I said, it's more than a traditional deposit already.
m0n0p0ly
post Feb 5 2020, 08:17 PM

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QUOTE(wheimeng @ Feb 5 2020, 06:59 PM)
It's easy to think like that.

Trend:
1. BNM has surveyed that and 75% of Malaysians couldn't fork out RM1000 for emergency.
2. Gen Y/Z prefer spending on lifestyle to saving.
3. Even Mobile phones/Gadgets (only RM1-5k) can buy with installment instead of cash.

In early 1970s buy house is cash down, don't even have loan, so should we be thankful that now that we can get loan to buy house? Owners always think that tenant "oh 6k also don't have, don't rent laaa". Should property developers think "50k also don't have, don't buy house la"?

We would think logically prop owners are at the better end of income level (T10); hence has the capability to save RM50k. But on tenant side, they are generally at the lower end of income level, maybe M40. So different earning levels have different capabilities to save.

RM10k/mo is easier to save RM2k/mo than RM3k/mo to save RM2k/mo.

Is installment on phones bad? Well yes if you are not managing your debt ratio well. But does it helps drastically improve access to purchase? Yes. So long it's debt is managed properly, what's wrong with installment vs buy outright after all, a lot is going 0% installment anyway.
Waiver of downpayment/deposit = ease of purchase for you to buy and developer to sell / ease for tenant to rent, faster for you to transact.
Developer = owner. If developer is easy to sell, then owner can easily rent out.
Risk = Filtered through credit checking, and if checking failed, you have insurance to cover deposit. Risk is born by Allianz at the worst.

Take note that the insurance has 3 components:
1. Rental loss - if tenant default or early terminate and runaway - 2 months - that is equivalent to your traditional 2 months of deposit.
2. Inconvenience benefits (RM1000/RM2000 depending on insurance plan) - claims for cleaning / utility bills - that is equivalent to 0.5 - 1 month worth of deposit

1 + 2 is already sufficiently match what traditional deposit covers. But what's on TOP of your traditional deposit, the insurance also cover:

3. Damage or theft to household content - RM15k/RM30k depending on insurancep lan. Technically anything extra you claim from this portion is already better than deposit. Bonus.
*
Your theory go to tell newbie maybe they will listen to you whistling.gif for those want to rent the unit less than RM1000 not able to pay deposit we understand, but those able to pay RM2-5k rental no money?! M40?

Developer offer you zero down or cash back once you sign the dotted line they still earn few hundred thousand, of course they encourage you buy, landlord din collect deposit, anything happen is negative, everything bear yourself! Wardrobe door hinges broken also consider wear and tear not able to claim right? And you haven't answer the questions above, of course you can choose not to answer it.

This post has been edited by m0n0p0ly: Feb 5 2020, 08:22 PM
David_77
post Feb 5 2020, 08:21 PM

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QUOTE(wheimeng @ Feb 5 2020, 05:54 PM)
I beg to differ. Really. There is a lot of misconception about no deposit.

Yes, we do attract 'financially' bad tenants, but we also attract financially stable tenants. And we perform credit checking on every transaction, which means if tenants that are financially bad, they won't be accepted to rent through SPEEDHOME.

Put yourself in the shoe of tenant - even if you were able to pay deposit, would you like NOT to pay deposit if there is an option?
Put yourself in the shoe of tenant - you have just graduated, your saving in bank is low, unable to pay deposit, but does that mean you are financially bad?
Put yourself in the shoe of a property buyer - is downpayment hard? And if the prop developers gives 0 downpayment - would it suddenly become super easy to own a house? (that happened in 2009-ish, and that's why a lot of people 'got rich' with it). Same logic for 0 deposit for renting a house.

I presume you would understand the pain the tenant goes through. And understand that there tons of upside for owners to gain through enlarged tenant pool of choices, speedier because your neighbours want deposit, and you get insurance protection.

We should objectively analyse the situation, not just looking at one aspect of the situation without looking at other opportunities that arise from that.
*
Man! I stopped reading when you asked us to ‘ Put yourself in the shoe of tenant’ twice 🤦🏻

Potential landlords, better avoid.

Potential tenants, this is a good company for you as the CEO will advocates for you 🤣
SUSuamcy
post Feb 5 2020, 08:22 PM

Patience is bitter, but its fruit is sweet
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QUOTE(m0n0p0ly @ Feb 5 2020, 08:17 PM)
Your theory go to tell newbie maybe they will listen to you whistling.gif for those want to rent the unit less than RM1000 not able to pay deposit we understand, but those able to pay RM2-5k rental no money?! M40?

Developer offer you zero down or cash back once you sign the dotted line they still earn few hundred thousand, of course they encourage you buy, landlord din collect deposit, anything happen is negative, everything bear yourself! Wardrobe door hinges broken also consider wear and tear not able to claim right?
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The reason I came here because I have registered on their website to advertise my property. There are few potential tenants requested for viewing purposes. But I have yet to make a reply. Still worry about the risks. I think next time if you want to make a claim which is hard to prove and without a receipt, you have to make a lengthy argument in here for months, with heartbroken and all then only you will be reimbursed. sad.gif
Somemore if you look at the wear&tear samples shown on the website, it's quite unreasonable.

But the conventional way of getting a deposit, you can deduct from it for whatever defective items or damages in the property.

So what do you think?

QUOTE(wheimeng @ Feb 5 2020, 08:07 PM)
It's certainly more than traditional deposit, but I won't disclose.
We transferred to him already. And as for the total disbursement, if Faiz wants to disclose - he will. But like I said, it's more than a traditional deposit already.
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You made me feel that it's your own company disbursement rather than from Allianz. That's why I asked if you can disclose some proof that it's indeed disbursement from Allianz. Because it's very unlikely that Allianz will pay in such circumstances that had been discussed in recent posts.

This post has been edited by uamcy: Feb 5 2020, 08:26 PM
m0n0p0ly
post Feb 5 2020, 08:25 PM

On my way
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QUOTE(uamcy @ Feb 5 2020, 07:22 PM)
The reason I came here because I have registered on their website to advertise my property. There are few potential tenants requesting for view purposes. But I have yet to make a reply. Still worry of the risks. I think next time if you want to make a claim which is hard to prove and without a receipt, you have to make a lengthy argument in here for months, with heartbroken and all then only you will be reimbursed. sad.gif
Somemore if you look at the wear&tear sample shown on the website, it's quite unreasonable.

But the conventional way of getting a deposit, you can deduct from it for whatever defective items or damages in the property.

So what do you think?
You made me feel that it's your own company disbursement rather than from Allianz. That's why I asked if you can disclose some proof that it's indeed disbursement from Allianz. Because it's very unlikely that Allianz will pay in such circumstances that had been discussed in recent posts.
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The more they claim, the more profit comm allianz wil cut, u stil dun understand it?

wheimeng
post Feb 5 2020, 09:19 PM

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QUOTE(m0n0p0ly @ Feb 5 2020, 08:17 PM)
Your theory go to tell newbie maybe they will listen to you whistling.gif for those want to rent the unit less than RM1000 not able to pay deposit we understand, but those able to pay RM2-5k rental no money?! M40?

Developer offer you zero down or cash back once you sign the dotted line they still earn few hundred thousand, of course they encourage you buy, landlord din collect deposit, anything happen is negative, everything bear yourself! Wardrobe door hinges broken also consider wear and tear not able to claim right? And you haven't answer the questions above, of course you can choose not to answer it.
*
I'm sorry I haven't been able to convince you. And this is a forum where it is open for opinion and debate, and I admittedly said deposit has its pros, so is insurance. For further transparency.

Stats:
50th percentile - all claims* taken care by Basic package.
~85th percentile - all claims* can be taken care of with Extended package.
* means the submitted claim vs approved claim = 100% match.

Remaining 2% - Allianz approved less, we pay from our pocket to subsidize when we think it is reasonable for landlord to claim it.

We do what's right and fair, I'm a landlord as well, so I know the pain. And where ever Allianz didn't payout as much as landlord expected but we thought that it warrant assistance we subsidize, most if not all landlords were satisfied with the outcome. And those we subsidise is in excess of 2% sample size stated. So in other words, we will make sure landlord is better protected, and certainly making sure it has a better outcome than taking deposit.

So you can choose to bombard on our extreme cases, which is super rare. When extreme cases happen to you when you take deposit, I'm absolutely 100% sure without a doubt that you will be better off with insurance. One way or another, Allianz or SPEEDHOME will make it right to you because we are here to protect both landlord and tenant.
wheimeng
post Feb 5 2020, 09:22 PM

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QUOTE(m0n0p0ly @ Feb 5 2020, 08:17 PM)
Your theory go to tell newbie maybe they will listen to you whistling.gif for those want to rent the unit less than RM1000 not able to pay deposit we understand, but those able to pay RM2-5k rental no money?! M40?

Developer offer you zero down or cash back once you sign the dotted line they still earn few hundred thousand, of course they encourage you buy, landlord din collect deposit, anything happen is negative, everything bear yourself! Wardrobe door hinges broken also consider wear and tear not able to claim right? And you haven't answer the questions above, of course you can choose not to answer it.
*
I've responded with stats to show the submitted claims vs approved. So some were not fully approved but 85% were covered totally.

On property developer or whoever, there is someone gonna take the risk - buying property - banks will bear the risk if prop owner defaults.

In the case of your property is screwed - the risk is transferred to insurance - and 85% were totally covered. 2% of the most extreme cases were sufficiently covered with subsidy with SPEEDHOME.

So we can go over and cherry pick certain situations to debate, but I think that we have super high of percentage of all risk are properly covered by insurance and subsidy from us.

This post has been edited by wheimeng: Feb 5 2020, 09:24 PM

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