Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Tue May 07 13:09:08 SGT 2019
There was an unexpected error (type=Internal Server Error, status=500).
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized

Better be careful. The worst thing has happened. Just rent out my place through speedrent with no deposit. I thought they did all the due diligence on tenants background. After signed everything through speedrent and the tenant has moved in. The Speedhome agent told me the tenant did not pass the CTOS checking..... now I got no insurance coverage on this. This is suck!

We use either CTOS or RAMCI to credit screen tenant. Two situations arises:

1. Tenant failed the credit screen, there is NO penalty for landlord to abort a booking fee paid deal.
2. Tenant passed the credit screen and paid booking fee, landlord abruptly terminates the agreement. In this case, landlord faces RM1k penalty.  The RM1k is a form of compensation to the qualified tenant when a landlord refuses to honor paid and signed agreement.

In this case, RAMCI didn't capture the trade reference like CTOS did. We use both for redundancy purpose, and have found that both provide very similar data set.

Currently we are extracting data from CTOS to double confirm.

If the tenant does not pass our screening, we will advise to abort the deal.

But last month, Speedhome raised RM2.5m funding through crowdfunding. With that, we have scaled up our engineering team from a size of 2 to more than 15 headcount in 2 months time.

We expect the product will be enhanced significantly in 45-60 days. Stay tuned and apologise for the subpar experience.

You’re lucky. I passed my key because the tenant has made the payment and all agreement signed. Even the speedrent agent chase me to confirm the meet up time to pass the key....