QUOTE
UPDATE - INTERNET SERVICES RESTORATION
Dear Valued Customers,
Telekom Malaysia Berhad is pleased to inform its customers that the restoration works on the Asia Pacific Cable Network 2 (APCN2) near Chongming, China connecting Malaysia to the United States has been completed.
Meanwhile, there is a delay in the restoration date for the Southeast Asia-Middle East-Western Europe 3 (SMW3) cable network between Tuas, Singapore and Penang linking Malaysia due to technical problems at the repairing stages. Due to the delay, full recovery of SMW3 cable network is now expected to be on 17 April 2009.
However, to date, TM has already recovered 97% bandwidth capacity for its Internet traffic to Hong Kong and North America.
TM Internet and IP services as well as other critical business applications linked to the US and Hong Kong has resumed normal operations since 10 April 2009.
We would like to thank our customers for their patience during the affected period. Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.
Thank You.
dis is the shity crawling service v get from 97% bandwidth?................
QUOTE(fabianz03 @ Apr 10 2009, 09:15 PM)
It's just rediculous, It said that the link will be fully fixed by 9th April 2009.
But now? Crawling to 17th April 2009?
Hey guys, can I ask how to make a rebate? Or request a rebate?
Call them? e-mail them?
Reply A-S-A-P.
Thanks.

call CS, complain until dey open up a report.
den sent a complain e-mail to help@tm.
in the email, include ur a/c detail, report number, tell ur complains, give some hard evidence, like screenshot of ur dl speed, den demand for rebate.
den wait for reply.