10/04/2009
UPDATE - INTERNET SERVICES RESTORATION

Dear Valued Customers,

Telekom Malaysia Berhad ™ is pleased to inform its customers that the restoration works on the Asia Pacific Cable Network 2 (APCN2) near Chongming, China connecting Malaysia to the United States has been completed.

Meanwhile, there is a delay in the restoration date for the Southeast Asia-Middle East-Western Europe 3 (SMW3) cable network between Tuas, Singapore and Penang linking Malaysia due to technical problems at the repairing stages. Due to the delay, full recovery of SMW3 cable network is now expected to be on 17 April 2009.

However, to date, TM has already recovered 97% bandwidth capacity for its Internet traffic to Hong Kong and North America.

TM Internet and IP services as well as other critical business applications linked to the US and Hong Kong has resumed normal operations since 10 April 2009.

We would like to thank our customers for their patience during the affected period. Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

Thank You.

i'm gonna do dat later if dey still cannot settle my report.

i edi send tons of speedtest, screenshots & ping result to em....................

Upgrades are done in stages. If you want to expand the North-South highway, surely it cannot be done all at once in a few days. It will be done in stages. Similarly for large network infrastructures.

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Added on April 15, 2009, 11:56 am

If you read previous posts or the TM announcement, the date 17 Apr has already been mentioned a few days ago.

At PC Fair, P1 was giving a 7 days trial period for their service. Call them and find out whether that is still on. Maybe you can try the service for a week and see how it is in your area.

dammit...slow like shit...

HongKong is promoting 100MB Broadband all over the street...