Streamyx Blockbuster Deals

Streamyx Blockbuster Deals is offered by TM since March 2010.
This is a better deal than the previous Super Upgrade Deals as it comes with:
- Free WIFI Modem
- Free DECT phone
- Free Telephone Rental Fee
- Free calls (5000 minutes/month) to TM Fixed Line nationwide
- 10 cents/minute to all mobile and other fixed line nationwide (for 384k package 15 cents/minute).

Frequently Asked Questions:
BLOCKBUSTER DEALS FAQ
Broadband & Voice Deals FAQ

When will this Blockbuster Deals promotion end?
Even TM Customer Support does not know when the Blockbuster Deal promotion will end. However, they are sure that the ZERO ENTRY COST (No Activation and Installation fees) is only offered until December 2010. (Update: 3rd September 2010)

And what if the contract ends next year? Revert back to original package?
No, after the contract ends you can still continue with the same deal. With reference to the FAQ above, the minimum subscription period to the Blockbuster Deal is 12 months. To my understanding, the term "minimum subscription period" means the minimum period of time that you are required to subscribe to this Blockbuster Deal once you take up the package. Hence, you could subscribe >12 months according to the current deal as you wish. However, if you terminate this package within 12 months, you are required to pay RM350 penalty.

Are there any hidden costs to the Blockbuster Deals?
There have been reports that subscribers of the Blockbuster Deals were not aware that
- Free Calls (5000 minutes/month) to TM Fixed Line nationwide &
- 10 cents/minute calls to all mobile and other fixed line nationwide (for 384k package 15 cents/minute)
will only be activated starting from the 2nd billing month. It is advisable for users to call TM Helpline (100) to confirm before starting to enjoy the free calls. For more information, read the following threads:
TM Blockbuster Deal Hidden Gimmick, Hidden FinePrints & Not Informing People
BBD Deal a con?

This post has been edited by Maestrol: Sep 4 2010, 10:19 PM

eh.. this blockbuster deal doesn't come with tm home line?

can i still subscribe to the combo package? the one that comes with home line?

for me...i think is more worthed
1. this have free calls and free things and rental fee waived...the upgrade is just upgrade of speed
2. super upgrade need 24 months contract....this need only 12 month contract

If You Apply Fixed Line Only Bother For Streamyx, Then Upgrade Deal Will Be Worth.

If You / Family Always Got Call Out Then BlockBuster Package Will Be Worth.

Depend On The Usage

Guys, should take note with "Zero entry cost (No installation & activations fees) until further notice" small letter bottom of it.

they alwys mk d tnc as small as possible so less ppl can notice with it.

i think its not much different
previously was using the streamyx RM88 package
bil with phone rental and bla bla bla total less than rm110
then upgrade to the combo package (no phone rental fee) but monthly is rm110 if not mistaken + free Riger DB108WL wireless modem
then upgrade the other thing (local fixed line call free) add in rm10 then free the cordless phone

its the same i think....

same fee but u dn't have to worry about calling other fixed line...only need to worry calling hp
so basiclly this package is for those who calls thn will be cheaper

Any reseller here that can sign me up for the 1mb package? I need phone line + the streamyx package..

went to tm shop just now but missed the closing time... arrived there at 1.15pm.. they already closed.

Not worth compare with CoolUniPack

WOW...

free calls ?
means can call my friends when gaming!!! use as ventrillo !!

but unipack is for new application only ..is it?
if i have streamyx already thn cannot..right?

If your streamyx under you name can, if not under your name you have to terminate and quarantine for 1 month.

Student only..

oh...it's under my mom's name
so cannot
i'm gonna upgrade to this 4Mbps package thn

Can i know all the T&C in super small fonts in the lowest part???
Going to move in to new place so looking for good deals+waiting for HSBB to cover the area.

whats the contract period?

12months

the "terms and conditions" letters are toooo small to read.. wonder what they put it there..


If existing streamyx subscribers can get this package?

Ya I also want to know, are existing streamyx subscribers able to upgrade to this package?

Do read FAQ, existing streamyx users CAN migrate to this new package but won't get DECT phone (other free stuff should be given).

i see the FAQ
it said....DECT phone is applicable for new subscription and upgrading
DECT phone will not be given for upgrading within blockbuster deals package
at 1st they say applicable thn they say they won't give...what's this mean???

Free Dect wil be given for Upgrade(From basic package/Combo wifi@home or other non blockbuster deal package upgrade to other blockbuster deals packages), it wil nt be given for upgrade within blockbuster deals package.

This post has been edited by ahcheap: Mar 7 2010, 12:25 PM

oh....the T&C just make ppl confuse only

I am also confused by the T&C, luckily you guys clarified here, else i will terminate the streamyx and ask my wife to apply....

I'm applying tonite lolol

I already upgrade to streamyx upgrade deals, can i switch to blockbuster deals from super upgrade deals?

You Got 24Months Contract For The Upgrade Deal. .

Let wait, to those already apply for it. Wait and see the hidden charger... will apply without you knowing them.

On purpose since can save money on maintaining their system plus customer donnu , TMnet untung, else customer complain they remove the charge. TMnet veli smart, now u belip.

This post has been edited by ahpek26: Mar 8 2010, 12:21 AM

Thats why we can't stop their monopoly. You tell me, boom 10Billion to stop them, no way, they have the "MONOPOLY". We just can't stop them abusing... on the spot.

This post has been edited by pengiranijam: Mar 8 2010, 12:24 AM

what's the contract term for the blockbuster deal arr?

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Added on March 8, 2010, 8:13 amlets say i shift house at the end of the year, can i transfer my line or i have to terminate it first den reapply again at the new house?

This post has been edited by raist86: Mar 8 2010, 08:13 AM

contract is 12 month
transfer will not do anything like reset the contract....as long as u didn't terminate
they would gladly transfer for u



This post has been edited by MR_alien: Mar 8 2010, 03:00 PM

just applied upgrade to the 4Mbps blockbuster deal
they say need 3 days before they come
need to wait 3 days so long?

i applied last thursday.. phone line installed on friday.. streamyx gonna be activated tomorrow..

last time i apply for COMBO 4MB ..rm160 ..say everything free

then later u got "activation fee" .. and also deposit for the phone line,they only took 2mins to "activate" my line by setting username password ... then tell my ahso .. complete.. .. without even giving me the modem ...

when i call the technician and ask why no modem , they say they will sent one over. but never come ... now i complain, they say .. last time you already sign the form.

so i'm sure they will be hidden charges... if i not mistaken , my total cost was about RM700 for the 1st month ..

RM160x2 *ADVANCE 2 MONTHS*
RM100++ *Phone line deposit*
RMXX *activation fee*
RMXX *phone line installation*

cannot recall anymore fees

This post has been edited by Choongster: Mar 8 2010, 04:30 PM

that's why u have to read T&C
the blockbuster deal already stated there "Zero entry fee until further notice"
meaning if u apply now...thn no need to pay all those "fees"

erm......anyone know do streamyx support Vista Impiana (Bukit Jalil) apartment ?

still got la..

need to pay 2x1st month bill, Rm 10 stamp duty, Rm 30 technician wiring, RM 75 phone line deposit....

i wonder where they came up with zero entry fees... in the end, still need to pay so much..

u have to read the T&C
those wiring and phone line deposit is for NEW application
for me that is upgrading from current 1Mbps...no need to pay anything entry fee

any idea what brand of DECT phone is TM giving?

The idea of zero entry fees is very misleading..

entry fees... isn't that referring to new signups? new entry into streamyx?

if they are making it free for those who are upgrading their account, that isn't new entry anymore..

bleh, trust TM to come up with all these nonsense t&c and we still have to comply cos there's no other landline broadband provider...

Yes it refers to zero entry cost for Streamyx, pls bear in mind that before this u must pay activation fee RM75 and Installation charge RM88 (compulsory for 2M/4M package), since both of these charges are waived now, thats y it is called zero entry cost. Therefore I dont think there is any misleading issue here. Somemore it is very common to pay deposit for new application and it is also refundable.

Therefore for new phone line n Streamyx application, for me, the most unreasonable cost is the wiring charge RM30 only.

LOL ... statement from a reseller ...

telekom line need another rm 75 deposit.... bla bla bla..

in the end, is pay pay pay..

After subscribe BLOCKBUSTER DEALS, if u wan Super Upgrade Deals, the free call to fix line will be no more.. that means it will revert back to old combo package.. and any call you make to fixed line will oso b charged..

U are confusing ppl man.. The super upgrade deal only for existing customer wth min 1 year subscrition hor. If u sign up blockbuster deal u need to wait 1 year to get that unless u wanna upgrade to HSBB coming mths, that's diff story.

BTW both Blockbuster & also the super upgrade packages also having free call to all fixed line...What say you?

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Added on March 9, 2010, 4:44 pmRefundeable-lahj & the refunded me last year ~ 2mths after I cancelled my fixed line & after me jumped ship to P1..now back to stimix..still the best... This post has been edited by stimix: Mar 9 2010, 04:44 PM

want to ask here, the RM90 package is included phone line rental ?

i applied combo pack RM90 3 months ago, can i switch to this blockbuster deals now ? if can, they will charge me any fees or not ?

Yes, inclusive. Cannot because your still in contract (combo contract 12 month). For more detailed information go to ya local TMpoint

This post has been edited by ahpek26: Mar 9 2010, 09:56 PM

U can migrate to this package at TMpoint, no extra charges.

Tried to apply for this package but application cannot be processed as the modem is out of stock at TMpoint

apparently, i still got charged rm88 for my upgrade to 4mbps package.. currently i'm using standard 1mbps rm88 package.. do u guys think the made a mistake charging me, the installation charge should be waived right? am i entitled to get a refund?

like that also can ah?
the modem can give later ma
and if u have more than 1 com..the modem is useless....like mine
give me also can't use

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Added on March 10, 2010, 1:15 amRM88 on 1st bill?
is it last month one?

This post has been edited by MR_alien: Mar 10 2010, 01:15 AM

I also upgraded to 4mbps and RM88 is waived after I lodge complaint to CFM................

http://forum.lowyat.net/index.php?showtopi...post&p=30854676

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Added on March 10, 2010, 6:51 amIINM it's Aztech............

This post has been edited by altimi: Mar 10 2010, 06:51 AM

Just to get everyone opinion.

I am using Combo 1Mbps at the moment, register under my wife's name.

Have checked with TM that to get the wireless modem and Dect Phone free, it must be an upgrade or new registration.

I am thinking of terminate my wife account and apply using my name to get both the freebis with 1Mbps package (Can't upgrade to 2Mbps package because too far from exchange), but the TM personnel told me that i can only apply for new streamyx account after 1 month from the date my wife account is terminated. Is that true??? One month gap before I can apply?

yes....have to quarantine for 1 month
and if you're on combo and want to upgrade to blockbuster deals
u still get those 2 freebies....why dn't just upgrade?

The upgrade mentioned in the BB deal is I have to upgrade the speed as well from 1Mbps to 2Mbps, however the problem is my area doesn't support 2Mbps....

oh.....thn that 1 month wait should be worthed ...if not....not worthed
for me...the modem is useless....only the DECT phone is useless for me

i apply at TM point, they just inform me that there will be installation charge of rm88 and will be included on my 1st month bill which should be next month..
is this correct? there shouldn't be any installation charge, is it not? if they do charge me, guess i have to file a complaint then.. have to wait for my 1st bill to arrive 1st..

This post has been edited by bairo87: Mar 10 2010, 02:38 PM

TMpoint staff told me there wouldn't be any installation charge or activation fee. It's stated clearly in the brochure itself.

I got my blockbuster 1mbps installed dy..Originally subscribed for 4mbps but according to them my area too far & no port dy. So only got 1mbps..

Another problem is..The free DECT phone..For those going for 1mbps & above, the free phone only will be posted to us!! They should hv told me earlier & even the isntaller & reseeler telling diff story..1st said installer will come wth the phone, thereafter the installer ask me to go to TMpoint & collect.

I went there Y'day to be told it will takes time for them to post the phone..Collection only for those on 512kbps line. Those are not panasonic DECT so can collect..1mbps & above will be given panasonic DECt & takes time wor???

anyway, phone or not.. it's not really important to me..

more important is how fast they can activate my line.. my telephone line was installed on saturday, activated on monday.. now waiting for streamyx to activate my account...

so many departments and all are not connected.. even the technician that installed my line also say have to wait patiently as they have to forward all the application to many departments to have it approved...

what an inefficient way of doing things... all because there's no competition.. if got competition, i think within an hour can have everything done..

the T&C said collect from tmpoint after success installation
but yes...the tmpoint gal said it will be courier to us

I want to upgrade to 4Mb BB package from my existing 1Mb package. How is the process of getting TM to check whether my area have to coverage of 4Mb? Just go TM to register, then they will come to house to check? How long it will take for them to check?

Also, if say, my area got coverage and I am upgrading to 4Mb BB, while waiting TM to do their work, what with happen to my current connection? Will I be disconnected for a period of time before they activate the new package?

First, they wil check using system, if cable distance >3km then ur upgrade wil be rejected.
If cable distance <3km, TM wil assign a contractor to check ur house connection.

What will happen to the "advance charge of the 2nd month subcription fee", when in future we upgrade to other package or in case of termination after the contract period ?

edited

This post has been edited by fabianz03: Mar 16 2010, 02:23 PM

Yeah they are abit slow when come to new installation & process but I can confirmed to you based on my jumped ship experience to P1 Wimax...Installation almost instant but once installed & you got bad connection using p1..It will takes ages & no technician coming at all!! That's why I potonged them liao joined bck Streamyx..haizzz...From past experience wth streamyx..U called Today, technician will be at your door step nxt day!..My jumped ship was bcos the streamyx technician told me my underground cable gone & might take ~ a week or two to fix..I straight away jumped ship the nxt day without realising that P1 once no connection, It can be as long as > 1mth!!

OK here's my timeline:

Submit application: 4/3/2010
Istallation of phone: 8/3/2010
Streamyx approval & appointement: 11/3/2010
Installation of Modem: 13/3/2010
Receiving DECT phone: Dunno lol

So from the date of application till the date of streamyx for new customer can be as long as 2 weeks & not 1 week as what they told me...when I asked on Thursday when the CS of TM called me..They told me lotsa new cases & thus process of approval getting longer..& my case only came to her n that day!

This post has been edited by stimix: Mar 16 2010, 02:27 PM

hello all... any idea wuts the total monthly bill if subscribe to the rm110 blockbuster package? (if no phone called is made during that whole month)

RM110/mth if no phone call

Still RM110/mth if u make 24hrs non-stop call to any TM fixed line number

Goto TM website & read more about the promotion lah

hmm the confusing part is... blockbuster deals come with free calls to tm homeline nationwide.. and whats the purpose for the add-on package voice deal ? which is offering the same thing

donno when tm will send ppl comes to install phone line and activate my streamyx

I check my phone bill and it shows my place is 4km away... does this mean I can say sayonara to 4Mb package??? So disappoint...

Should Be Yes, Sayonara!

Distance Too Far, Signal Not Stable. Will Have Alot Trouble. . U Won't Happy With It 1. .

1mbps also ok liao...Still getting stable 1500-1700kbps. Me too subscribing for 4mbps but I know sure rejected wan bcos of the distance (Mine is >9km to the nearest station.

sigh.. still waiting the technician to come my place to check the line, so can ask them to cap our speed higher?

anyone tried to install the streamyx-in-a-box thing? i couldn't get the tech to come to my place (not in during working hours) thus i collected the streamyx-in-a-box and did the installation myself.

The activation slip says i need to sms in stxactv (login name) to 33535 which i did many times since yesterday and today.. however, i keep getting this message from digi "the service you requested is busy, please try again later".

I called 100 to check and they are also stumped.. any one has any advice?

yesterday a technician sent the modem to me(not Riger but Innacomm),
and he asked me to collect the phone at TM point,
i went to there after he left,
and i got the dect phone.

it is not panansonic,
but u have the option to choose whether Aztech or another phone, i cant remember the name,
i choose Aztech because it is branded, hehe..

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Added on March 17, 2010, 2:16 pmactually the voice deal is not an add on package for broadband deal,
it is for the users that do not subscribe to streamyx.

before this i also confuse of this,
why the call rate become expensive if i subscribed to the 'add on' package..

see clearly on the page,
u will see they have 2 package: broadband+voice deals and voice deals..

This post has been edited by twL: Mar 17 2010, 02:16 PM

twl, yours is RM90 package kah..bcos for 1mbps & above they said will courier to me..(Panasonic set)

hehe,
yes, from combo RM60 to BB Deals RM90.

it is really nice if 1mbps can get panasonic set,
but my another account already upgrade to RM110 package on last year(1mbps)...

eh,how do u check that? which part.

Nope, u can check 4Mb streamyx availability at nearest TM point or just PM me ur fixed line number.

I read from another forum, inside your bill should have something like:

Talian telephone ---> 4km RMXXX

I think is on the second page of the bill, you have a look.


Bro ahcheap, you mean 4km away not necessary mean cannot get 4Mb? Or the info show in the bill is not usefeul. I think I better just make a trip to TM to check it up lah....

May i knw hows many days after application, tm will comes to my house to install phone line? they did call us b4 they comes? because im worry that they had come but im not at home.

no worry,
sure they will call u and make sure u r at home,
if not they can get the wiring charge from u,
the fee is RM30...

Thx bro
I just hope to get the service soon,because my friend had told me that tm will only do their work if paying them some "extra" money.

Not really, but if you encounter such technician, just report it.

15/03/10 - contacted tm call center for latest promotion "Blockbuster Deals" throw in few question
ME: Do TM extra charges from existing 1MB (RM88) to 2MB (BB RM140) package?
CS: no extra charges
ME: Any up front charges?
CS: no charges, your next bill will be charge RM140
ME: what is my exiting line support MB? can it be 4MB?
CS: you need to go to nearest tmpoint to check, normally 1MB line to 2MB is possible but 4MB no promise.

18/03/10 - went in tmpoint puchong branch for their latest "Blockbuster Deals" package
SC: we'll charge RM88 for the upgrade!
ME: why?
SC: because this is for new sign up only
ME: but you tm call center say it can be done without any charges.
SC: that one you need to refer to them.
ME: that why I'm here now after I refer to them
SC: the RM88 charges was for technician to change your 1MB port to 2MB port
ME: why customer have to bare this technician cost?
SC: the rules from TM, please refer to head office.
ME: .......
SC: If you want to complaint, go ahead...
ME: ......... walk out.....

18/03/10 - again contact TM dail 100 to verify the "Blockbuster Deals" package
ME: Is there any extra charges from my existing Streamyx package switch to Blockbuster package?
CS: No, this package is for new and exiting customer
ME: are you sure?
CS: yes, please make yourself to TM point for registering
ME: This morning I went in but the told me there's will be charges RM88 for technician to switching 1MB to 2MB
CS: you need to refer to TM point
ME: they ask me to refer to CS, now you told me to refer to TM point. Which is which?
the line cut off......................

So, this is how the treat 10 years supporter
Nothing more it just another scam deal from Telekom Malaysia. Syabas! Malaysia Boleh!

I make up decision after 10 years with TMNut! it time to switch to others ISP!

"Telekom Malaysia" a brand that never learn!

This post has been edited by lamepug: Mar 18 2010, 05:28 PM

i agree,
u even don know who is the technician will serve u,
if u pay more for it,
report to TM.

Well they are still the best although I dun really like their CS too.. I potonged Streamyx last year & jumped to P1..& now I hv to switch bck to streamyx after realising P1 is 100% worst than TM!

my friends in kepong really told me like that, she say she has pay the wiring charge + extra money by request by the technician

they are not only the best! they must be the best of the best as sooooooo many fcuking years in the internet business!!

damn! still never learn! the sky full of airplane, still want us Malaysian crawl with 1mb or 2mb or 4mb of internet?

myself also had bad experience with pee1 and that why still stay with tmnut! screamyx!

but this morning incident are hardly shallow, imagine you drive 5 km, hardly get parking, if you do get one, it's fcuking far and with the hope of getting better, it's turn out opposite ....

Well..To share wth you, I was at the same TMpoint ~2ks ago re-appling bck my potong-ed line. Waited for such a long que & they also told me the charges I need to pay upfront ~ RM50 +..(Which I dunno dy)

Kenot wait so long, I decided to drop by at TM reseller at Giant Puteri & the whole process only <1min...no need que & according to him, signing up via reseller no need to pay the RM50++ thiby...lucky me..haha..

Anyway we hv no choice here..TM Streamyx still the best..

is good for you~ at least you get what it take~ and for me~ i going to give amax a chance to prove they are worth it...

Yeah do feedback on their service..Atleast they are still having less subscribers so less congestion not like P1

i believe ... pee1 problem on they supplied "lunch box" modem.

and for amax ... rm68 for 1mb without capping ... that more like it for low speed price

i do not need home line as my family all using mobile phone to communicate and my company using digi as their communication provider...