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Streamyx Streamyx "BLOCKBUSTER DEALS", Update 25/3/10: 2Mb RM130, 4Mb RM140

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BlackHawling
post Apr 28 2010, 03:13 PM

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Junior Member
15 posts

Joined: Nov 2009
From: Subang Jaya
what a nice experience u have with streamyx.
not to me.
i applied for 4mb package, waited 1 weeks for phone line installation, and i spend over 300++ on phone line installation.
afterthat waited 2 days for stremyx technician, but wth, they gave me 1mb package only, without even telling what happened. so i called up customer care, for over 4 hour trying to clarify my issue.
they just pushing the responsibilities to one another.
today i went over tmpoint, and they just told me my area have running out of port for 4mb or 2mb. and say nth they can do.
i am so freakout...... so i ask to change to unify, what the guy told me thaat due to my address is shop lot, i was forced to take business plan, i m fine with that.
then after he apply the system, he told me that there's no 3rd floor on the address in tm system. so not sure i could have unify or not.
next issue is
they gave me 1mb, and yet, my speed is around 450kbps only. not even 50% of what i should deserve.
i called up customer care. 3 times, 1st told me to do some trouble shooting, 2nd told me to call up my contractor, and the previous 1 say need send to higher technician, have to wait 1 more day.
i waited half a month for streamyx, and still have to wait? so ZZzzzz.
not sastify with the tm services.
BlackHawling
post Apr 28 2010, 06:15 PM

New Member
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Junior Member
15 posts

Joined: Nov 2009
From: Subang Jaya
QUOTE(leyley @ Apr 28 2010, 04:40 PM)
After seeing all this problems....might put on holdto upgrade to 4MB
*
Bro, recommend u to upgrade to unify, since installation of fibre obtic wire is 100% free, grab the chance now !!
smile.gif
ps: shop lot is considered business plan sad.gif

 

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