apparently, i still got charged rm88 for my upgrade to 4mbps package.. currently i'm using standard 1mbps rm88 package.. do u guys think the made a mistake charging me, the installation charge should be waived right? am i entitled to get a refund?

i apply at TM point, they just inform me that there will be installation charge of rm88 and will be included on my 1st month bill which should be next month..
is this correct? there shouldn't be any installation charge, is it not? if they do charge me, guess i have to file a complaint then.. have to wait for my 1st bill to arrive 1st..

This post has been edited by bairo87: Mar 10 2010, 02:38 PM

hi guys.. i'm on 4mbps bb deals, which just started at the end of last month.. according to my online invoice, it is stated that i'm charged rm160 for the package which is until 6th may.. so, my question is do i have to go to tmpoint and let them know about the new rate, rm140, or they will automatically do it.. please help me.. also, me too haven't receive the dect phone..

hello.. anyone here from the early batch which have to pay rm160 for 4mbps receive their latest bill yet? i just received mine, sadly, the rate is still rm160..

just want to ask sifus here, are we (the one who subscribe the bb deal when the rate was rm 160 for 4mbps) entitle to get the current rm 140 rate?

anyone can help me clarify this.. thanks ya..

oo... i've called them before, bit it seems the cs didn't have any clue what i'm talking about.. according to them, the price is still the same..

anyone have the link stated about the price change? will print it out and pay a visit to tmpoint sometime next week..

thanks..

great.. thanks for the link man..