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Streamyx Streamyx "BLOCKBUSTER DEALS", Update 25/3/10: 2Mb RM130, 4Mb RM140

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kerol123
post Mar 16 2010, 08:46 PM

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donno when tm will send ppl comes to install phone line and activate my streamyx laugh.gif
kerol123
post Mar 18 2010, 04:05 PM

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May i knw hows many days after application, tm will comes to my house to install phone line? they did call us b4 they comes? because im worry that they had come but im not at home.
kerol123
post Mar 18 2010, 04:35 PM

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QUOTE(twL @ Mar 18 2010, 04:23 PM)
no worry,
sure they will call u and make sure u r at home,
if not they can get the wiring charge from u,
the fee is RM30...
*
Thx bro
I just hope to get the service soon,because my friend had told me that tm will only do their work if paying them some "extra" money.
kerol123
post Mar 18 2010, 06:56 PM

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QUOTE(YoungMan @ Mar 18 2010, 05:15 PM)
Not really, but if you encounter such technician, just report it.
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QUOTE(twL @ Mar 18 2010, 06:13 PM)
i agree,
u even don know who is the technician will serve u,
if u pay more for it,
report to TM.
*
my friends in kepong really told me like that, she say she has pay the wiring charge + extra money by request by the technician shocking.gif
kerol123
post Mar 19 2010, 05:14 PM

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tm still haven't send ppl comes to install my fixed line sad.gif

QUOTE(twL @ Mar 19 2010, 04:34 PM)
i think she should complain to TM,
if not the technician will 'charge' from others too.
*
she just said nevermind because she want to get her streamyx earlier and she had get it now. doh.gif
kerol123
post Mar 20 2010, 12:01 AM

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QUOTE(twL @ Mar 19 2010, 05:18 PM)
but in the future will hv more bad technician like this!  smile.gif
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i dont think she got the id for the technician sweat.gif

QUOTE(raist86 @ Mar 19 2010, 11:14 PM)
Finally got my line activated and running.. took 10 days from application of phone line to finally being able to use it.

They capped my line to 1.5mbps and upload 750kbps. I'm on 1mbps.

Speedtest shows 1.4mbps constant speed..
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do u means u took 10 days to get both fixed line and streamyx activated?

my application has no news at all, nobody comes to my house and install the phone so i have to see what happen on next week.
kerol123
post Mar 22 2010, 06:56 PM

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tm still have not send technician comes to install phone line today, maybe my application was rejected lol
kerol123
post Mar 23 2010, 02:25 PM

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TM Wiring man has come just now and he had install the phone for me.

But there is one thing that confusing me now, i had 2 phone line in my house which one have the socket and other one dont have it.

The one already have socket one is using by my housemate streamyx, and he say they dont have provide socket to us, so he try to use a modem splitter to connect with my housemate socket, like this:

[attachmentid=1497492]

line 1 is my housemate phone line and line 2 is the wiring man's work.

So i have a question here, this setup will affected the streamyx speed and service or not? because its used the same phone line but different number, i really hope it would not trouble me in future.

This post has been edited by kerol123: Mar 23 2010, 02:29 PM
kerol123
post Mar 23 2010, 03:45 PM

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QUOTE(ivzh @ Mar 23 2010, 03:32 PM)
1 week after the application in TMpoint, my mother went to TMpoint again as there is no contact from TM technician for checking the line in my house to see if it support 4mb or not.

Guess what they told her? The CS tell her 4mb is not available in my area, while CS told me that my area is under coverage last week!! zzz cheat my feeling!!!

but still my mother switch to blockbuster deal 1mb, they say free DECT phone is no longer in the 1mb package, some people can verify it? or is he cheating my mother?
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as others member say, its better to apply from a reseller or agent.

tm services is lack of communicate between their departments and im really doubt of their systematic. somemore they just simply answer your question sometimes.
kerol123
post Mar 23 2010, 06:41 PM

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my phone seem like not working at all, so where should i go to complaint?
kerol123
post Mar 25 2010, 11:43 PM

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QUOTE(ahcheap @ Mar 25 2010, 09:16 PM)
I just checked TM Mips System, the new pricing for Streamyx Blockbuster deal 2Mb has been lowered down to RM130 (Previously RM140) and 4Mb Blockbuster Deal from RM160 to RM140.
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what? shocking.gif im so regret to register so early now cry.gif

bro, if my new 1mbps need to upgrade/change to 2mb/4mb need to wait until the contract end? sweat.gif


Added on March 25, 2010, 11:53 pmbtw, does it affect the pricing for 1mbps too?

This post has been edited by kerol123: Mar 25 2010, 11:53 PM
kerol123
post Mar 29 2010, 07:12 PM

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well, i received my modem today but i found that my dsl light have no light at all, and i had try with my housemate modem, same results too.

what should i do now except calling 100? if there has some fast solution better fix by our own right?

last time i had post a reply for my phone line setup, please refer to the quote below:-

QUOTE(kerol123 @ Mar 23 2010, 02:25 PM)
TM Wiring man has come just now and he had install the phone for me.

But there is one thing that confusing me now, i had 2 phone line in my house which one have the socket and other one dont have it.

The one already have socket one is using by my housemate streamyx, and he say they dont have provide socket to us, so he try to use a modem splitter to connect with my housemate socket, like this:

[attachmentid=1497492]

line 1 is my housemate phone line and line 2 is the wiring man's work.

So i have a question here, this setup will affected the streamyx speed and service or not? because its used the same phone line but different number, i really hope it would not trouble me in future.
*
is it the main factor that make the dsl light not appear since my phone are working well?
kerol123
post Mar 30 2010, 07:09 PM

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QUOTE(twL @ Mar 30 2010, 06:00 PM)
mayb u do not plugin the phone line base on the color?
i hv this problem,
but after i follow the color on the port and cable,
i got the light..
*
no, i dont have socket when the technician come to setup the phone,
so he found one modem spliter in my house and cut its wire and connect to my housemate phone socket which have a registered streamyx account d.
We use the same phone wire but different phone number, i donno how it function but my phone was working.
kerol123
post Apr 8 2010, 05:27 AM

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my 1mbps package

user posted image

This post has been edited by kerol123: Apr 8 2010, 05:28 AM
kerol123
post Apr 16 2010, 01:37 AM

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im still waiting for my dect phone sad.gif

 

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