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 Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas

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TSstephantsen
post Jan 25 2018, 09:30 PM, updated 8y ago

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rclxms.gif Welcome To Unifi Mobile Thread V6 rclxms.gif

Official Unifi Mobile Website


Last Version Of Webe Thread : V1 V2 V3 V4 V5


House Rules:
- you are not allowed to ask any bypass tether question start from Webe V3 forum.
(this is illegal and not recommend to do so)


Congratulation Unifi Mobile has been finally launched to public on 24 Jan 2018 .

Unifi Mobile as known as P1,TMGO,Webe


Unifi Network Code : 502-11, 502-153
LTE band 5
LTE band 40
LTE band 38
Roam on celcom 2G/3G network

There is no USSD code available on UnifiMobile

Useful Link:
Customer Services HP: 011-10001000
Coverage Map

This post has been edited by stephantsen: Mar 2 2018, 03:25 PM
TSstephantsen
post Jan 25 2018, 09:31 PM

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Unifi Mobile #Bebas

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Starter Pack Promotion
20GB (LTE ONLY) during promotion period
50MB (3G/LTE data)
10 minutes call (all networks)
10 SMSes (all networks)

Plan Add On
» Click to show Spoiler - click again to hide... «


Sim Card Expiry
» Click to show Spoiler - click again to hide... «




https://unifi.com.my/mobile

This post has been edited by stephantsen: Apr 1 2018, 10:35 PM
TSstephantsen
post Jan 25 2018, 09:31 PM

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As member request:

APN & hotspot setting
» Click to show Spoiler - click again to hide... «


Supported Mifi device
» Click to show Spoiler - click again to hide... «


This post has been edited by stephantsen: Apr 1 2018, 10:35 PM
TSstephantsen
post Jan 25 2018, 09:31 PM

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edward88
post Jan 25 2018, 09:38 PM

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if do mnp can get 20GB Free Quota ?
tenchi0205
post Jan 25 2018, 09:39 PM

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If I get 5 sim cards via pick up at TM Point...I only activate 1 simcard then finish the 20GB baru activate the other simcard, finish the 20GB then continue another new simcard...

Can I do like that?
Anime in HD
post Jan 25 2018, 09:41 PM

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Park in the new revolution... rclxms.gif rclxms.gif

Support unifi. Now everyone can have unifi everywhere. No more coverage issue... laugh.gif
TSstephantsen
post Jan 25 2018, 09:45 PM

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QUOTE(edward88 @ Jan 25 2018, 09:38 PM)
if do mnp can get 20GB Free Quota ?
*
sure

QUOTE(tenchi0205 @ Jan 25 2018, 09:39 PM)
If I get 5 sim cards via pick up at TM Point...I only activate 1 simcard then finish the 20GB baru activate the other simcard, finish the 20GB then continue another new simcard...

Can I do like that?
*
can, but the 90 days expiry date count from the day you take the sim card.

This post has been edited by stephantsen: Jan 25 2018, 09:45 PM
tenchi0205
post Jan 25 2018, 09:48 PM

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QUOTE(stephantsen @ Jan 25 2018, 09:45 PM)
sure
can, but the 90 days expiry date count from the day you take the sim card.
*
once I take the 5 simcards from TM point is count as 1st day for 5 of them?
TSstephantsen
post Jan 25 2018, 09:49 PM

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QUOTE(tenchi0205 @ Jan 25 2018, 09:48 PM)
once I take the 5 simcards from TM point is count as 1st day for 5 of them?
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yes correct. i asked them through livechat
ericsow
post Jan 25 2018, 09:56 PM

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QUOTE(tenchi0205 @ Jan 25 2018, 09:48 PM)
once I take the 5 simcards from TM point is count as 1st day for 5 of them?
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Had read about it. Self collect sim will actives upon collect.

Delivery sim will actives when follow instructions for activations or 30 days later automatically activated when posted.
azores85
post Jan 25 2018, 09:58 PM

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Can anyone confirm the validity of the sim? Whether need to buy add-on every 90 days to keep the number.

Thanks biggrin.gif
tympg
post Jan 25 2018, 10:00 PM

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From the app, it looks like minimum top-up is RM10
pandamerah
post Jan 25 2018, 10:04 PM

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QUOTE
https://unifi.com.my/mobile/tnc.html#tab3

VALIDITY PERIOD

The SIM Card will remain valid for as long as either one or all of the following activity is carried out;

1.Reload your Account
2. Purchase any Add-Ons
3. Perform any chargeable activity in the form of Call/SMS/usage of Data


Referring to point no.3, does this mean I don't have to purchase any reload or add-ons even after 90 days, for as long I just use Call/SMS/Data from the remaining allowance? hmm.gif
tenchi0205
post Jan 25 2018, 10:07 PM

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QUOTE(stephantsen @ Jan 25 2018, 09:49 PM)
yes correct. i asked them through livechat
*
after 90days I pump in RM10 each into the remaining 4 sims (RM40), after another 90 days pump in RM10 to remaining 3 sims (RM30)...

5 sims can last for 450days, need to pump in RM100 for 100GB...1GB/RM1

macam not worth hmm.gif
mawardi
post Jan 25 2018, 10:11 PM

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Weird. This afternoon couldn't use Internet because there was no LTE line. Since there was no 3G quota anymore, I couldn't go online. But tonight at home I got 3G line but internet works (maybe capped). So, can use LTE only quota for 3G? I'm so confused.
edward88
post Jan 25 2018, 10:12 PM

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do you guys think is good choice for mnp ?
tympg
post Jan 25 2018, 10:16 PM

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QUOTE(mawardi @ Jan 25 2018, 10:11 PM)
Weird. This afternoon couldn't use Internet because there was no LTE line. Since there was no 3G quota anymore, I couldn't go online. But tonight at home I got 3G line but internet works (maybe capped). So, can use LTE only quota for 3G? I'm so confused.
*
Every account also comes with initial 50MB quota (can be used on both 3G and 4G).
john123x
post Jan 25 2018, 10:17 PM

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tomorrow dont know need to line up how long......
mawardi
post Jan 25 2018, 10:25 PM

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QUOTE(tympg @ Jan 25 2018, 10:16 PM)
Every account also comes with initial 50MB quota (can be used on both 3G and 4G).
*
50MB is already finished, mate. That's why I thought it was weird.

Edit: I think I got it wrong. My 50mb is not finished yet. I thought it was finished because there's no counter of it on the app. Now it is finished. Can't go online. Oh well.

This post has been edited by mawardi: Jan 25 2018, 10:30 PM
nexona88
post Jan 25 2018, 10:35 PM

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Finally new thread...

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TSstephantsen
post Jan 25 2018, 10:36 PM

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QUOTE(pandamerah @ Jan 25 2018, 10:04 PM)
Referring to point no.3, does this mean I don't have to purchase any reload or add-ons even after 90 days, for as long I just use Call/SMS/Data from the remaining allowance?  hmm.gif
*
you need to reloas or purchase add on.. use will not extend the validity

QUOTE(tenchi0205 @ Jan 25 2018, 10:07 PM)
after 90days I pump in RM10 each into the remaining 4 sims (RM40), after another 90 days pump in RM10 to remaining 3 sims (RM30)...

5 sims can last for 450days, need to pump in RM100 for 100GB...1GB/RM1

macam not worth  hmm.gif
*
for me i will only give tm max 50 for the card
2sims use for 90 days
3 sim reload after 90 days RM30
1 sim at 180 days rm10

This post has been edited by stephantsen: Jan 25 2018, 10:37 PM
tympg
post Jan 25 2018, 10:41 PM

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The annoying thing about Webe/Unifi Mobile is that they say they don't support USsD anymore because "it is no longer common to use USSD"

https://www.webe.com.my/explore/knowledge-b...u-support-ussd-

What rubbish excuse is that? All the other telcos support USSD.
billy_overheat
post Jan 25 2018, 10:53 PM

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Yes, making any calls, sending SMS or browsing will keep your line active. The idea is to encourage reload

Did I get this wrong? It's not necessarily to reload to keep the line active. As long as I'm using it, it will be ok because eventually, I'll still need to reload. Is it?

Let say I bought 8gb for 50rm. However, I can't finish it within 90 days. So, it means I can still use it till it finishes and reload as what the q&a said, to encourage reload because I'll still reload after that as I'm using it slowly.

Or no?
mydri
post Jan 25 2018, 11:09 PM

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succesfully port my number to unfi mobile yesterday. the porting was quick. pickup my sim at tmpoint at 5pm and line active at around 7.30pm.

but until now i cannot get sms verification for “first time login”.. tried so many times since yesterday but still do not get verification sms..

anyone face the same sms verification problem with porting number?
pandamerah
post Jan 25 2018, 11:10 PM

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QUOTE(stephantsen @ Jan 25 2018, 10:36 PM)
you need to reloas or purchase add on.. use will not extend the validity
oh i see. thanks!

QUOTE(billy_overheat @ Jan 25 2018, 10:53 PM)
Yes, making any calls, sending SMS or browsing will keep your line active. The idea is to encourage reload

Did I get this wrong? It's not necessarily to reload to keep the line active. As long as I'm using it, it will be ok because eventually, I'll still need to reload. Is it?

Let say I bought 8gb for 50rm. However, I can't finish it within 90 days. So, it means I can still use it till it finishes and reload as what the q&a said, to encourage reload because I'll still reload after that as I'm using it slowly.

Or no?
*
i know right. that statement was what sold me and planning to throw money at them lol.
i think im gonna ask tmpoint directly and live chat and call cs, to clarify some more. see how they answer.
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post Jan 25 2018, 11:11 PM

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QUOTE(mydri @ Jan 25 2018, 11:09 PM)
succesfully port my number to unfi mobile yesterday. the porting was quick. pickup my sim at tmpoint at 5pm and line active at around 7.30pm.

but until now i cannot get sms verification for “first time login”.. tried so many times since yesterday but still do not get verification sms..

anyone face the same sms verification problem with porting number?
*
from which telco? did ur old telco ask for confirmation? mind to share chronologically what were the steps?
mawardi
post Jan 25 2018, 11:12 PM

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QUOTE(billy_overheat @ Jan 25 2018, 10:53 PM)
Yes, making any calls, sending SMS or browsing will keep your line active. The idea is to encourage reload

Did I get this wrong? It's not necessarily to reload to keep the line active. As long as I'm using it, it will be ok because eventually, I'll still need to reload. Is it?

Let say I bought 8gb for 50rm. However, I can't finish it within 90 days. So, it means I can still use it till it finishes and reload as what the q&a said, to encourage reload because I'll still reload after that as I'm using it slowly.

Or no?
*
Yes. I think you can keep the line active with chargeable usage. If you use your already bought add-on (calls/sms/data), it's not a chargeable usage. You have to reload, or use calls/SMS that are pay per use (deducting your balance).

This post has been edited by mawardi: Jan 25 2018, 11:12 PM
ZyD86
post Jan 25 2018, 11:15 PM

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QUOTE(azores85 @ Jan 25 2018, 09:58 PM)
Attached Image

Can anyone confirm the validity of the sim? Whether need to buy add-on every 90 days to keep the number.

Thanks biggrin.gif
*
Just use it only by sending 1 sms/ 1 sec call/ 1 byte of data within 90days and the line will stay active along with all your data/sms/call balance.
mawardi
post Jan 25 2018, 11:17 PM

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QUOTE(ZyD86 @ Jan 25 2018, 11:15 PM)
Just use it only by sending 1 sms/ 1 sec call/ 1 byte of data within 90days and the line will stay active along with all your data/sms/call balance.
*
I think this is a misconception. If you used your add-on, it's not a "chargeable" usage. If you buy the add-on, then it's chargeable. If you use pay per use calls/SMS, then it's chargeable.

So, in order to keep your line active, you have to make a chargeable usage (deducting your balance) or simply reload.

This post has been edited by mawardi: Jan 25 2018, 11:18 PM
ZyD86
post Jan 25 2018, 11:19 PM

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QUOTE(mawardi @ Jan 25 2018, 11:17 PM)
I think this is a misconception. If you used your add-on, it's not a "chargeable" usage. If you buy the add-on, then it's chargeable. If you use pay per use calls/SMS, then it's chargeable.

So, in order to keep your line active, you have to make a chargeable usage (deducting your balance) or simply reload.
*
Take a look here..number 4

Attached Image
mydri
post Jan 25 2018, 11:20 PM

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QUOTE(alexanderclz @ Jan 25 2018, 11:11 PM)
from which telco? did ur old telco ask for confirmation? mind to share chronologically what were the steps?
*
ported from friendi (umobile mvno ). no confirmation sms from friendi.

around 7.30pm, friendi simcard “no service” and swap with unifi mobile sim.

call in & out no problem, sms in &out no problem. use data no problem..

the problem cannot get verification sms for “first time login” in the app..
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post Jan 25 2018, 11:21 PM

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QUOTE(mawardi @ Jan 25 2018, 11:17 PM)
I think this is a misconception. If you used your add-on, it's not a "chargeable" usage. If you buy the add-on, then it's chargeable. If you use pay per use calls/SMS, then it's chargeable.

So, in order to keep your line active, you have to make a chargeable usage (deducting your balance) or simply reload.
*
QUOTE(ZyD86 @ Jan 25 2018, 11:19 PM)
Take a look here..number 4

Attached Image
*
surely there is t&c applied (which may mean the above).
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post Jan 25 2018, 11:24 PM

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QUOTE(mydri @ Jan 25 2018, 11:20 PM)
ported from friendi (umobile mvno ). no confirmation sms from friendi.

around 7.30pm, friendi simcard “no service” and swap with unifi mobile sim.

call in & out no problem, sms in &out no problem. use data no problem..

the problem cannot get verification sms for “first time login” in the app..
*
i see. just few more questions. thinking of porting too.
1. what time did u apply to port out from the app?
2. what time did u send the confirmation sms to unifi?

on your questions, maybe give it up to 3 working days. usually new mnp need time to reset.
ZyD86
post Jan 25 2018, 11:28 PM

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QUOTE(alexanderclz @ Jan 25 2018, 11:21 PM)
surely there is t&c applied (which may mean the above).
*
Even their FAQ have 2 version of usage. 1 is chargeable and 1 is making any usage. That make things complicated.
Someone need to tested it to everyday checked the inactive date.

Attached Image

This post has been edited by ZyD86: Jan 25 2018, 11:29 PM
mawardi
post Jan 25 2018, 11:35 PM

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QUOTE(ZyD86 @ Jan 25 2018, 11:28 PM)
Even their FAQ have 2 version of usage. 1 is chargeable and 1 is making any usage. That make things complicated.
Someone need to tested it to everyday checked the inactive date.

Attached Image
*
This is my understanding. Your usage of original subscribed add-on does not really deduct your balance, ain't it? You have to make a "chargeable" usage.

If you have no call/SMS add on and then you make calls or SMS, your balance will be deducted. That's what "any usage" is.

This post has been edited by mawardi: Jan 25 2018, 11:38 PM
prosibu
post Jan 25 2018, 11:36 PM

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QUOTE(tympg @ Jan 25 2018, 10:41 PM)
The annoying thing about Webe/Unifi Mobile is that they say they don't support USsD anymore because "it is no longer common to use USSD"

https://www.webe.com.my/explore/knowledge-b...u-support-ussd-

What rubbish excuse is that?  All the other telcos support USSD.
*
Ussd is legacy feature. Unifi is all ip based network.
The only thing can deploy is ussd over ip but only applies to few phones(of coz flagship phones) which is not user friendly

It is better to check everything on apps nowadays...
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post Jan 25 2018, 11:38 PM

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QUOTE(mawardi @ Jan 25 2018, 11:35 PM)
This is my understanding. Your usage of original subscribed add-on does not really deduct your balance, ain't it? You have to make a "chargeable" usage.
*
yeah. the word chargeable usage appears many times. in other words, technically you have to finish your add-ons before the usage become chargeable. unless you reload rm10 and not buy any plans (after finishing the freebies) and make the call/sms/data use once every 90 days.

minimum need to topup rm10 to maintain it for n years. unless u pakai buang.
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post Jan 25 2018, 11:39 PM

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QUOTE(prosibu @ Jan 25 2018, 11:36 PM)
Ussd is legacy feature. Unifi is all ip based network.
The only thing can deploy is ussd over ip but only applies to few phones(of coz flagship phones) which is not user friendly

It is better to check everything on apps nowadays...
*
ussd is good for those who has no data/wifi. lol.
TSstephantsen
post Jan 25 2018, 11:50 PM

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QUOTE(billy_overheat @ Jan 25 2018, 10:53 PM)
Yes, making any calls, sending SMS or browsing will keep your line active. The idea is to encourage reload

Did I get this wrong? It's not necessarily to reload to keep the line active. As long as I'm using it, it will be ok because eventually, I'll still need to reload. Is it?

Let say I bought 8gb for 50rm. However, I can't finish it within 90 days. So, it means I can still use it till it finishes and reload as what the q&a said, to encourage reload because I'll still reload after that as I'm using it slowly.

Or no?
*
QUOTE(pandamerah @ Jan 25 2018, 11:10 PM)
oh i see. thanks!
i know right. that statement was what sold me and planning to throw money at them lol.
i think im gonna ask tmpoint directly and live chat and call cs, to clarify some more. see how they answer.
*
QUOTE(mawardi @ Jan 25 2018, 11:12 PM)
Yes. I think you can keep the line active with chargeable usage. If you use your already bought add-on (calls/sms/data), it's not a chargeable usage. You have to reload, or use calls/SMS that are pay per use (deducting your balance).
*
i chat with a lot of agent today and get the same reply.
For the chargeable activities means that the activities which will deduct your balance in your account. as unifi mobile dont offer any payperuse charges so there is no way for you to make chargeable activities without buying an add on...

nice trick unifi. i chat with more than 5 agents and get the same reply.

This post has been edited by stephantsen: Jan 25 2018, 11:55 PM


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pandamerah
post Jan 25 2018, 11:51 PM

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QUOTE(alexanderclz @ Jan 25 2018, 11:38 PM)
yeah. the word chargeable usage appears many times. in other words, technically you have to finish your add-ons before the usage become chargeable. unless you reload rm10 and not buy any plans (after finishing the freebies) and make the call/sms/data use once every 90 days.

minimum need to topup rm10 to maintain it for n years. unless u pakai buang.
*
But "chargeable usage" can also mean SMS/Call/Data that are going to deduct your add-on allowance.
For example, if you call a toll-free number, then that is not a chargeable usage call, since its free and will not deduct add-on.

So,
Call Toll-free numbers = non chargeable.
Call your girlfren number = chargeable and will deduct add-on.

Right?
hmm.gif
donthitmyface
post Jan 25 2018, 11:55 PM

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I think they just want you to top up once if you want to keep the number. What you do with the rm10 after will be up to you. Say instead of buy the rm10 addon, you make call or sms then it become chargeable usage right? Also the 1 gig basic data looks reasonable if you just want to whatsapp, whatsapp use very little data.
mydri
post Jan 25 2018, 11:58 PM

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QUOTE(alexanderclz @ Jan 25 2018, 11:24 PM)
i see. just few more questions. thinking of porting too.
1. what time did u apply to port out from the app?
2. what time did u send the confirmation sms to unifi?

on your questions, maybe give it up to 3 working days. usually new mnp need time to reset.
*
1. ordered the sim card on sunday 21/1. pickup simcard at tmpoint wednesday 24/1.
2. i do not have to send any sms to unifi to trigger porting process because i picked up the sim card from tmpoint. the system already automatically start the porting process during pickup.


it is troublesome to wait for 3 days.. without sms verification, cannot login the app and topup. cannot make call after the free 10 minutes given finish..
poh880
post Jan 25 2018, 11:58 PM

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QUOTE(mawardi @ Jan 25 2018, 11:35 PM)
This is my understanding. Your usage of original subscribed add-on does not really deduct your balance, ain't it? You have to make a "chargeable" usage.

If you have no call/SMS add on and then you make calls or SMS, your balance will be deducted. That's what "any usage" is.
*
To my understanding, you cannot call or SMS without the call plan. hmm.gif No PPU rate for call, SMS and data. All come in plan quota.
TSstephantsen
post Jan 26 2018, 12:00 AM

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QUOTE(poh880 @ Jan 25 2018, 11:58 PM)
To my understanding, you cannot call or SMS without the call plan. hmm.gif No PPU rate for call, SMS and data. All come in plan quota.
*
thats why, this is a trick
donthitmyface
post Jan 26 2018, 12:02 AM

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Can I make calls and send SMS to International numbers with the new unifi mobile #BEBAS?

Definitely yes! The charges will be deducted from your account balance using Pay As You Use (PAYU) basis.
I think can pay as you use for calls/sms. If top up then got credit can use to make calls without addon. Now it has no credit.
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post Jan 26 2018, 12:04 AM

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QUOTE(stephantsen @ Jan 26 2018, 12:00 AM)
thats why, this is a trick
*
Dirty tactics I would say.
TSstephantsen
post Jan 26 2018, 12:06 AM

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QUOTE(donthitmyface @ Jan 26 2018, 12:02 AM)
I think can pay as you use for calls/sms. If top up then got credit can use to make calls without addon. Now it has no credit.
*
so we have to send a message to international number every 89 days?
any number suggest? 😆

This post has been edited by stephantsen: Jan 26 2018, 12:06 AM
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post Jan 26 2018, 12:07 AM

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QUOTE(mydri @ Jan 25 2018, 11:58 PM)
1. ordered the sim card on sunday 21/1. pickup simcard at tmpoint wednesday 24/1.
2. i do not have to send any sms to unifi to trigger porting process because i picked up the sim card from tmpoint. the system already automatically start the porting process during pickup.
it is troublesome to wait for 3 days.. without sms verification, cannot login the app and topup. cannot make call after the free 10 minutes given finish..
*
i see. after u ordered the simcard on sunday, they ask you to pickup the sim on wednesday or before? on your issue, did you try the live chat?

QUOTE(poh880 @ Jan 25 2018, 11:58 PM)
To my understanding, you cannot call or SMS without the call plan. hmm.gif No PPU rate for call, SMS and data. All come in plan quota.
*
yes, the previous FAQ did mention you cannot make calls etc without plan. but can't see it anymore, maybe they will come up with the ppu rate

QUOTE(donthitmyface @ Jan 26 2018, 12:02 AM)
I think can pay as you use for calls/sms. If top up then got credit can use to make calls without addon. Now it has no credit.
*
just got to wait for it. or worst case scenario, call/sms overseas number?
TSstephantsen
post Jan 26 2018, 12:11 AM

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QUOTE(alexanderclz @ Jan 26 2018, 12:07 AM)
i see. after u ordered the simcard on sunday, they ask you to pickup the sim on wednesday or before? on your issue, did you try the live chat?
yes, the previous FAQ did mention you cannot make calls etc without plan. but can't see it anymore, maybe they will come up with the ppu rate
just got to wait for it. or worst case scenario, call/sms overseas number?
*
i worry that they will change the wording to "reload to stay active " at a later date.

does making call to oversea consider as chargeable activities?
donthitmyface
post Jan 26 2018, 12:12 AM

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When my number finish the 10 sms, I top up RM10 then try and see. 😆 If true this is game changer. Other telcos will curse tm lol.
donthitmyface
post Jan 26 2018, 12:13 AM

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QUOTE(stephantsen @ Jan 26 2018, 12:11 AM)
i worry that they will change the wording to "reload to stay active " at a later date.

does making call to oversea consider as chargeable activities?
*
Even need reload RM40 per year not bad right. Those 365 validity also cost RM30+, this one the reload you can use. Of course coverage another matter lah.
TSstephantsen
post Jan 26 2018, 12:13 AM

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QUOTE(donthitmyface @ Jan 26 2018, 12:12 AM)
When my number finish the 10 sms, I top up RM10 then try and see. 😆 If true this is game changer. Other telcos will curse tm lol.
*
wait for ur reply.. smile.gif
personally feel like tm wont do that.
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post Jan 26 2018, 12:14 AM

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QUOTE(donthitmyface @ Jan 26 2018, 12:13 AM)
Even need reload RM40 per year not bad right. Those 365 validity also cost RM30+, this one the reload you can use. Of course coverage another matter lah.
*
if you got 5 sims which will cost you rm200 per year.
donthitmyface
post Jan 26 2018, 12:16 AM

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QUOTE(stephantsen @ Jan 26 2018, 12:14 AM)
if you got 5 sims which will cost you rm200 per year.
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Why you want to maintain 5 sim.... just keep one lah.
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post Jan 26 2018, 12:17 AM

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actually this is similar to friendi mobile (riding on umobile) previously. add on validity 90 days on each usage - but unable to sustain that plan. and name not as good as TM la. lol.
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QUOTE(stephantsen @ Jan 26 2018, 12:14 AM)
if you got 5 sims which will cost you rm200 per year.
*
QUOTE(donthitmyface @ Jan 26 2018, 12:16 AM)
Why you want to maintain 5 sim.... just keep one lah.
*
true that. i can forsee a lot of abuse initially.
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post Jan 26 2018, 12:19 AM

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QUOTE(poh880 @ Jan 25 2018, 11:58 PM)
To my understanding, you cannot call or SMS without the call plan. hmm.gif No PPU rate for call, SMS and data. All come in plan quota.
*
So why is there a pay per use tab in history section in the app? hmm.gif
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post Jan 26 2018, 12:20 AM

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QUOTE(donthitmyface @ Jan 26 2018, 12:13 AM)
Even need reload RM40 per year not bad right. Those 365 validity also cost RM30+, this one the reload you can use. Of course coverage another matter lah.
*
do we need to reload to stay active? since usage can also extend validity, so as long as we call/sms 1 time can extend another 90 days, no?
tympg
post Jan 26 2018, 12:22 AM

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QUOTE(donthitmyface @ Jan 26 2018, 12:16 AM)
Why you want to maintain 5 sim.... just keep one lah.
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Kiasu, want to have 5 x 20GB freebie tongue.gif
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post Jan 26 2018, 12:24 AM

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QUOTE(mawardi @ Jan 26 2018, 12:19 AM)
So why is there a pay per use tab in history section in the app? hmm.gif
*
For your International usage, like calling overseas number and SMS to overseas biggrin.gif
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post Jan 26 2018, 12:26 AM

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QUOTE(annoymous1234 @ Jan 26 2018, 12:20 AM)
do we need to reload to stay active? since usage can also extend validity, so as long as we call/sms 1 time can extend another 90 days, no?
*
no, as it is not "chargeable activities"
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QUOTE(annoymous1234 @ Jan 26 2018, 12:20 AM)
do we need to reload to stay active? since usage can also extend validity, so as long as we call/sms 1 time can extend another 90 days, no?
*
QUOTE(stephantsen @ Jan 26 2018, 12:26 AM)
no, as it is not "chargeable activities"
*
you can reload to extend you validity. on chargeable call/sms/data thing, we need to wait for more information.

"It’s simple. Just make a chargeable usage, reload or purchase any of the add-ons within 90 days from your last purchase and (or) usage date."

https://unifi.com.my/mobile/faq.html
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post Jan 26 2018, 12:30 AM

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i will use 10sims for 15 months
13GB per months

total cost would be rm110

if oversea calls can extend the validity then my cost will be only rm70

not a bad deal..

This post has been edited by stephantsen: Jan 26 2018, 12:30 AM
!@#$%^
post Jan 26 2018, 12:34 AM

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QUOTE(stephantsen @ Jan 26 2018, 12:30 AM)
i will use 10sims for 15 months
13GB per months

total cost would be rm110

if oversea calls can extend the validity then my cost will be only rm70

not a bad deal..
*
mind sharing ur calculation? biggrin.gif
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post Jan 26 2018, 12:34 AM

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QUOTE(poh880 @ Jan 26 2018, 12:24 AM)
For your International usage, like calling overseas number and SMS to overseas biggrin.gif
*
Makes sense.
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post Jan 26 2018, 12:39 AM

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This post has been edited by stephantsen: Jan 26 2018, 12:47 AM
Boy96
post Jan 26 2018, 03:23 AM

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White screen, server overloaded even at 3am, cant request for the sim
tan_aniki
post Jan 26 2018, 06:24 AM

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QUOTE(tenchi0205 @ Jan 25 2018, 09:39 PM)
If I get 5 sim cards via pick up at TM Point...I only activate 1 simcard then finish the 20GB baru activate the other simcard, finish the 20GB then continue another new simcard...

Can I do like that?
*
the free 20GB is not forever and it is 1st come 1st serve for the 1st 1mil activated sim, so better activate 1st and slowly use to maintain the data
anyway the reload money is still urs to purchase add on, still worth it to get 20gb data without paying anything extra~
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post Jan 26 2018, 06:29 AM

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QUOTE(ZyD86 @ Jan 25 2018, 11:19 PM)
Take a look here..number 4

Attached Image
*
yes, this is good, but not so practical to use 1byte of data since all of us here is to slowly utilise the free 20gb per sim, and the payu rate is not available yet.
therefore the cheapest to stay active for another 90 days is to make IDD call to Canada/France/Thailand/UK/USA fixed line with just RM0.15/min to get 66 X 89 = 5874 = 16 years and 30 days validity with just RM10 top up~
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post Jan 26 2018, 06:30 AM

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QUOTE(stephantsen @ Jan 25 2018, 11:50 PM)
i chat with a lot of agent today and get the same reply.
For the chargeable activities means that the activities which will deduct your balance in your account. as unifi mobile dont offer any payperuse charges so there is no way for you to make chargeable activities without buying an add on...

nice trick unifi. i chat with more than 5 agents and get the same reply.
*
no, u can still call IDD for payu rate
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post Jan 26 2018, 06:51 AM

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QUOTE(stephantsen @ Jan 25 2018, 11:50 PM)
i chat with a lot of agent today and get the same reply.
For the chargeable activities means that the activities which will deduct your balance in your account. as unifi mobile dont offer any payperuse charges so there is no way for you to make chargeable activities without buying an add on...

nice trick unifi. i chat with more than 5 agents and get the same reply.
*
So that means the validity is somewhere a wool over our eyes la.

Will monitor and see how's it going then. If we are forced to top up every 90 days, it certainly does not mean no expiry date.
SzeMeng76
post Jan 26 2018, 09:01 AM

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Think I will ended my onexox prepaid soon.

onexox - 28 months validity, after that reload RM 1 get 1 day extend, or RM 25 get 12 months validity. the RM 25 is just paying to them.

unifi mobile - reload at least RM 10 every 90 days to get line active. RM 40 per year, but at least the RM 40 is in my balance, I can purchase add on after that.

(prepaid card just my data backup card on another phone, I'm Maxisone user btw)
koinibler
post Jan 26 2018, 09:03 AM

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Manage to register for sim yesterday,
do 1 MNP and other 3 new number.
ask it to post it to me, and let see how it goes
mrfarhatadib89
post Jan 26 2018, 09:29 AM

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QUOTE(Boy96 @ Jan 26 2018, 03:23 AM)
White screen, server overloaded even at 3am, cant request for the sim
*
applied at 10pm yesterday, no problem
will pickup my sim on saturday
hopefuly we can just stay active by sending sms
instead of have to topup
billy_overheat
post Jan 26 2018, 09:37 AM

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QUOTE(mrfarhatadib89 @ Jan 26 2018, 09:29 AM)
applied at 10pm yesterday, no problem
will pickup my sim on saturday
hopefuly we can just stay active by sending sms
instead of have to topup
*
Nope. Confirmed that we need to reload every 90 days.

And jeeezzz no more 10gb lte hotspot for webe anymore from 1/2/2018


Attached thumbnail(s)
Attached Image
annoymous1234
post Jan 26 2018, 09:41 AM

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according to soyacincau,

We reached out to someone at TM for clarification on what it takes to keep your line active. He told us that all you’ll need is to do one of the following to reset the entire 90 days cycle:

1. Make 1 outgoing phone call, or
2. Send 1 outgoing SMS, or
3. Browse for 1MB, or
4. Reload any amount between RM10, 30, 50, 100, or
5. Purchase any of our data or voice and SMS passes

Also, making IDD call doesn't count

This post has been edited by annoymous1234: Jan 26 2018, 09:42 AM
billy_overheat
post Jan 26 2018, 09:44 AM

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QUOTE(annoymous1234 @ Jan 26 2018, 09:41 AM)
according to soyacincau,

We reached out to someone at TM for clarification on what it takes to keep your line active. He told us that all you’ll need is to do one of the following to reset the entire 90 days cycle:

    1. Make 1 outgoing phone call, or
    2. Send 1 outgoing SMS, or
    3. Browse for 1MB, or
    4. Reload any amount between RM10, 30, 50, 100, or
    5. Purchase any of our data or voice and SMS passes
*
So it's either the representatives aren't clear about this or simply TM is messing with words now. But quite many of us whom chatted with cs, they were so sure about the reload every 90 days ehh.
TSstephantsen
post Jan 26 2018, 09:45 AM

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QUOTE(billy_overheat @ Jan 26 2018, 09:37 AM)
Nope. Confirmed that we need to reload every 90 days.

And jeeezzz no more 10gb lte hotspot for webe anymore from 1/2/2018
*
u forgot to ask them "buy add on"
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post Jan 26 2018, 09:45 AM

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QUOTE(billy_overheat @ Jan 26 2018, 09:44 AM)
So it's either the representatives aren't clear about this or simply TM is messing with words now. But quite many of us whom chatted with cs, they were so sure about the reload every 90 days ehh.
*
ya.. dont know who is right now
kaiserreich
post Jan 26 2018, 09:46 AM

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Got my SIM.

850MHz is limited AF.
Phone showing good signal strength (10dB SNR) and I am just getting 2Mbps download
annoymous1234
post Jan 26 2018, 09:49 AM

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QUOTE(billy_overheat @ Jan 26 2018, 09:44 AM)
So it's either the representatives aren't clear about this or simply TM is messing with words now. But quite many of us whom chatted with cs, they were so sure about the reload every 90 days ehh.
*
yes very conflicting answer here. I guess the only way to find out is to wait 90 days, then don't reload, BUT just make a call/sms and see if that keeps the line active (if someone doesn't mind losing their number laugh.gif )
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post Jan 26 2018, 09:51 AM

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QUOTE(annoymous1234 @ Jan 26 2018, 09:49 AM)
yes very conflicting answer here. I guess the only way to find out is to wait 90 days, then don't reload, BUT just make a call/sms and see if that keeps the line active (if someone doesn't mind losing their number  laugh.gif )
*
i will try that.
kaiserreich
post Jan 26 2018, 09:51 AM

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QUOTE(annoymous1234 @ Jan 26 2018, 09:49 AM)
yes very conflicting answer here. I guess the only way to find out is to wait 90 days, then don't reload, BUT just make a call/sms and see if that keeps the line active (if someone doesn't mind losing their number  laugh.gif )
*
#lastchance #freesim #extended.
Probably this is what happens when their subscriber base drops after 90 days.
Another round of free sim cards whistling.gif
alex_cyw1985
post Jan 26 2018, 09:55 AM

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https://unifi.com.my/mobile/faq.html

How do I keep my line active?
It’s simple. Just make a chargeable usage, reload or purchase any of the add-ons within 90 days from your last purchase and (or) usage date.
mrfarhatadib89
post Jan 26 2018, 10:08 AM

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QUOTE(stephantsen @ Jan 26 2018, 09:51 AM)
i will try that.
*
hopefully we can check in the app how many days we have been inactive
TSstephantsen
post Jan 26 2018, 10:21 AM

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QUOTE(mrfarhatadib89 @ Jan 26 2018, 10:08 AM)
hopefully we can check in the app how many days we have been inactive
*
i contact live chat. they dont even know when is my expiry date
JJKTP
post Jan 26 2018, 10:42 AM

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QUOTE(kaiserreich @ Jan 26 2018, 09:51 AM)
#lastchance #freesim #extended.
Probably this is what happens when their subscriber base drops after 90 days.
Another round of free sim cards  whistling.gif
*
I guess it's just the same old $h1t from Webe's time.
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post Jan 26 2018, 10:46 AM

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QUOTE(billy_overheat @ Jan 26 2018, 09:37 AM)
Nope. Confirmed that we need to reload every 90 days.

And jeeezzz no more 10gb lte hotspot for webe anymore from 1/2/2018
*
you ned to know most of the customer service (even other place) are dumb and they just follow with what they know.
please read the TnC and you will get the information that 3 criterias to stay active within 90 days.
chargeable activity is one of them.

information from mouth is not 100% but TnC is black n white written.
annoymous1234
post Jan 26 2018, 11:00 AM

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Really zzzz. I suppose they will send sms to remind us if our sim is inactive for almost 90 days and about to be terminated
kaiserreich
post Jan 26 2018, 11:05 AM

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QUOTE(annoymous1234 @ Jan 26 2018, 11:00 AM)
Really zzzz. I suppose they will send sms to remind us if our sim is inactive for almost 90 days and about to be terminated
*
Most telcos don't do that.
Don't think Unifi gonna do it.
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post Jan 26 2018, 11:06 AM

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QUOTE(kaiserreich @ Jan 26 2018, 11:05 AM)
Most telcos don't do that.
Don't think Unifi gonna do it.
*
just set a reminder in your phone calendar la
going to take the 10 sim cards later, 5 of them from my wife~
MGM
post Jan 26 2018, 11:07 AM

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QUOTE(kaiserreich @ Jan 26 2018, 11:05 AM)
Most telcos don't do that.
Don't think Unifi gonna do it.
*
Umobile prepaid does send notification few days b4 expiry.
TSstephantsen
post Jan 26 2018, 11:10 AM

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QUOTE(MGM @ Jan 26 2018, 11:07 AM)
Umobile prepaid does send notification few days b4 expiry.
*
same goes to digi
MGM
post Jan 26 2018, 11:12 AM

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QUOTE(kaiserreich @ Jan 26 2018, 11:05 AM)
Most telcos don't do that.
Don't think Unifi gonna do it.
*
So which mobile that u use doesn't?

QUOTE(MGM @ Jan 26 2018, 11:07 AM)
Umobile prepaid does send notification few days b4 expiry.
*
QUOTE(stephantsen @ Jan 26 2018, 11:10 AM)
same goes to digi
*
tan_aniki
post Jan 26 2018, 11:14 AM

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QUOTE(MGM @ Jan 26 2018, 11:07 AM)
Umobile prepaid does send notification few days b4 expiry.
*
expiry reminder and passive period ending is different thing
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post Jan 26 2018, 11:23 AM

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QUOTE(tan_aniki @ Jan 26 2018, 10:46 AM)
you ned to know most of the customer service (even other place) are dumb and they just follow with what they know.
please read the TnC and you will get the information that 3 criterias to stay active within 90 days.
chargeable activity is one of them.

information from mouth is not 100% but TnC is black n white written.
*
Well it's kinda true so let's see. I won't be buying anything for these 90 days and will monitor whether something will prompt me or not from the app.
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post Jan 26 2018, 11:46 AM

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For those taking 5 lines in one registration session, can you check if the first line registration is the principle line and the subsequent 4 lines are the supp lines ?
Need to clarify this as it may lead to complications when I want to MNP only one line to other Telco in the future.
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post Jan 26 2018, 11:54 AM

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QUOTE(aeiou228 @ Jan 26 2018, 11:46 AM)
For those taking 5 lines in one registration session, can you check if the first line registration is the principle line and the subsequent 4 lines are the supp lines ?
Need to clarify this as it may lead to complications when I want to MNP only one line to other Telco in the future.
*
i dont think prepaid got principle and sub thingy
tan_aniki
post Jan 26 2018, 11:58 AM

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QUOTE(aeiou228 @ Jan 26 2018, 11:46 AM)
For those taking 5 lines in one registration session, can you check if the first line registration is the principle line and the subsequent 4 lines are the supp lines ?
Need to clarify this as it may lead to complications when I want to MNP only one line to other Telco in the future.
*
this is not postpaid and the login in the apps is individually, not the same account just like others prepaid
aeiou228
post Jan 26 2018, 12:07 PM

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QUOTE(tan_aniki @ Jan 26 2018, 10:46 AM)
you ned to know most of the customer service (even other place) are dumb and they just follow with what they know.
please read the TnC and you will get the information that 3 criterias to stay active within 90 days.
chargeable activity is one of them.

information from mouth is not 100% but TnC is black n white written.
*
I trusted the tnc too. Actually, extending validity period by chargeable usage is nothing new. The first Telco started this feature was Friendi about 2 to 3 years ago where any chargeable usage will extend validity for 2 months but Friendi ended this feature recently.
aeiou228
post Jan 26 2018, 12:13 PM

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QUOTE(stephantsen @ Jan 26 2018, 11:54 AM)
i dont think prepaid got principle and sub thingy
*
QUOTE(tan_aniki @ Jan 26 2018, 11:58 AM)
this is not postpaid and the login in the apps is individually, not the same account just like others prepaid
*
Make sense.
I asked because I saw the word Principal Line on the screen after the selected number.
tympg
post Jan 26 2018, 12:15 PM

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QUOTE(aeiou228 @ Jan 26 2018, 11:46 AM)
For those taking 5 lines in one registration session, can you check if the first line registration is the principle line and the subsequent 4 lines are the supp lines ?
Need to clarify this as it may lead to complications when I want to MNP only one line to other Telco in the future.
*
What's the point of having a principal line in this case?

Is there a special call rate between all the cards under a person's name?

Unifi seems to treat each SIM a separate login account.
Chrono-Trigger
post Jan 26 2018, 12:23 PM

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QUOTE(stephantsen @ Jan 26 2018, 12:00 AM)
thats why, this is a trick
*
which means there is no other way to keep it active except to reload every 90 days?
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post Jan 26 2018, 12:27 PM

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since the telco is operating on 3 bands, how do I know which band my phone will operate on? My phone supports all 3 bands.
tympg
post Jan 26 2018, 12:38 PM

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QUOTE(kwokwah @ Jan 26 2018, 12:27 PM)
since the telco is operating on 3 bands, how do I know which band my phone will operate on? My phone supports all 3 bands.
*
Is your phone a Samsung? You can type *#0011# at your dialler to see which band you're on.

If not a Samsung then you can use a 3rd party app like LTE Discovery or Net Monitor for that info.
aeiou228
post Jan 26 2018, 12:44 PM

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QUOTE(tympg @ Jan 26 2018, 12:15 PM)
What's the point of having a principal line in this case?

Is there a special call rate between all the cards under a person's name?

Unifi seems to treat each SIM a separate login account.
*
Please refer to the above replies by other poster, there is no principal/supplementary line in prepaid in Malaysia yet.

But we never know, TM can introduce principal/supplementary into Unifi mobile prepaid by giving perks like cheaper call rate between the lines, sharing of quota and etc in the future to make it difficult for users to port out number individually.
tympg
post Jan 26 2018, 12:51 PM

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QUOTE(aeiou228 @ Jan 26 2018, 12:44 PM)
Please refer to the above replies by other poster, there is no principal/supplementary line in prepaid in Malaysia yet.

But we never know, TM can introduce principal/supplementary into Unifi mobile prepaid by giving perks like cheaper call rate between the lines, sharing of quota and etc  in the future to make it difficult for users to port out number individually.
*
You think I don't know other prepaid lines don't have principal/supplementary lines?

My point is there is no good reason for having such an implementation unless, as you say, it's a dirty trick to prevent porting-out.

This post has been edited by tympg: Jan 26 2018, 12:53 PM
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post Jan 26 2018, 01:29 PM

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QUOTE(tympg @ Jan 26 2018, 12:51 PM)
You think I don't know other prepaid lines don't have principal/supplementary lines?

My point is there is no good reason for having such an implementation unless, as you say, it's a dirty trick to prevent porting-out.
*
Exactly.
tan_aniki
post Jan 26 2018, 01:54 PM

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QUOTE(tympg @ Jan 26 2018, 12:51 PM)
You think I don't know other prepaid lines don't have principal/supplementary lines?

My point is there is no good reason for having such an implementation unless, as you say, it's a dirty trick to prevent porting-out.
*
that's y i never port in current number to webe or tm

This post has been edited by tan_aniki: Jan 26 2018, 01:54 PM
tan_aniki
post Jan 26 2018, 01:55 PM

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since when tm or webe launch band 38?
https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Asia
al_madd
post Jan 26 2018, 02:10 PM

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QUOTE(tan_aniki @ Jan 26 2018, 01:55 PM)
since when tm or webe launch band 38?
https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Asia
*
Since beginning
tan_aniki
post Jan 26 2018, 02:15 PM

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QUOTE(al_madd @ Jan 26 2018, 02:10 PM)
Since beginning
*
any official page we can refer to?
in the wiki band 40 only added on Dec 2016, what is the date band 38 introduced?

even webe webpage also mentioned 2300MHz only, how we can so sure they got 2600MHz TDD-LTE?
https://blog.webe.com.my/news/9dec_webe-aim...dd-lte-channels

https://www.lowyat.net/wp-content/uploads/2...iefing16-03.jpg

This post has been edited by tan_aniki: Jan 26 2018, 02:18 PM
TSstephantsen
post Jan 26 2018, 02:36 PM

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QUOTE(tan_aniki @ Jan 26 2018, 02:15 PM)
any official page we can refer to?
in the wiki band 40 only added on Dec 2016, what is the date band 38 introduced?

even webe webpage also mentioned 2300MHz only, how we can so sure they got 2600MHz TDD-LTE?
https://blog.webe.com.my/news/9dec_webe-aim...dd-lte-channels

https://www.lowyat.net/wp-content/uploads/2...iefing16-03.jpg
*
100% sure because i am using it

This post has been edited by stephantsen: Jan 26 2018, 02:37 PM


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iamoracle
post Jan 26 2018, 03:00 PM

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"We reached out to someone at TM for clarification on what it takes to keep your line active. He told us that all you’ll need is to do one of the following to reset the entire 90 days cycle:

1. Make 1 outgoing phone call, or
2. Send 1 outgoing SMS, or
3. Browse for 1MB, or
4. Reload any amount between RM10, 30, 50, 100, or
5. Purchase any of our data or voice and SMS passes

So technically, if you have 20GB of LTE data, your line can be active for 20 months without needing a top-up if you only use 1GB/month. Alternatively, your line could last 40 months if you use 500MB/month."

Source: SoyaCincau
http://www.soyacincau.com/2018/01/25/unifi...ow/#more-117413
tan_aniki
post Jan 26 2018, 03:04 PM

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QUOTE(iamoracle @ Jan 26 2018, 03:00 PM)
"We reached out to someone at TM for clarification on what it takes to keep your line active. He told us that all you’ll need is to do one of the following to reset the entire 90 days cycle:

1. Make 1 outgoing phone call, or
2. Send 1 outgoing SMS, or
3. Browse for 1MB, or
4. Reload any amount between RM10, 30, 50, 100, or
5. Purchase any of our data or voice and SMS passes

So technically, if you have 20GB of LTE data, your line can be active for 20 months without needing a top-up if you only use 1GB/month. Alternatively, your line could last 40 months if you use 500MB/month."

Source: SoyaCincau
http://www.soyacincau.com/2018/01/25/unifi...ow/#more-117413
*
i'm sure u need to add another 90 days behind
to be safe, better make one chargeable call such as IDD call will definitely safer than use the add on or freebie

This post has been edited by tan_aniki: Jan 26 2018, 03:08 PM
TSstephantsen
post Jan 26 2018, 03:30 PM

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QUOTE(tan_aniki @ Jan 26 2018, 03:04 PM)
i'm sure u need to add another 90 days behind
to be safe, better make one chargeable call such as IDD call will definitely safer than use the add on or freebie
*
strongly agree with you. but according to soya cincau:

When we asked someone on their Unifi live chat, surprisingly, they told us that you’ll need a top-up or purchase an add-on to extend your validity to 90 days. Even making an IDD call won’t count.

This post has been edited by stephantsen: Jan 26 2018, 03:30 PM
tympg
post Jan 26 2018, 03:39 PM

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QUOTE(stephantsen @ Jan 26 2018, 03:30 PM)
strongly agree with you. but according to soya cincau:

When we asked someone on their Unifi live chat, surprisingly, they told us that you’ll need a top-up or purchase an add-on to extend your validity to 90 days. Even making an IDD call won’t count.
*
You didn't read what Soyacincau wrote immediately after what you quoted.
tympg
post Jan 26 2018, 03:40 PM

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.double post gremlins struck again

This post has been edited by tympg: Jan 26 2018, 03:43 PM
oktuck18
post Jan 26 2018, 03:41 PM

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One dumb question
If we buy data/call add on, it will stack up with existing balance or override the balance?
Let's say call left 5 mins, if we buy 60mins it will become 65 or 60mins?
Same goes to data, left 500mb, buy 1GB will become 1.5GB or 1GB?

I couldn't find this info from unifi page..
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post Jan 26 2018, 03:43 PM

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QUOTE(tan_aniki @ Jan 26 2018, 02:15 PM)
any official page we can refer to?
in the wiki band 40 only added on Dec 2016, what is the date band 38 introduced?

even webe webpage also mentioned 2300MHz only, how we can so sure they got 2600MHz TDD-LTE?
https://blog.webe.com.my/news/9dec_webe-aim...dd-lte-channels

https://www.lowyat.net/wp-content/uploads/2...iefing16-03.jpg
*
Since when TM acquired band 38 & 40? Since 2014 when TM bought over 57% of P1 share.

This post has been edited by afza: Jan 30 2018, 05:22 PM
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post Jan 26 2018, 03:51 PM

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QUOTE(oktuck18 @ Jan 26 2018, 03:41 PM)
One dumb question
If we buy data/call add on, it will stack up with existing balance or override the balance?
Let's say call left 5 mins, if we buy 60mins it will become 65 or 60mins?
Same goes to data, left 500mb, buy 1GB will become 1.5GB or 1GB?

I couldn't find this info from unifi page..
*
should be stack, thus no expiry. got to wait for confirmation
tympg
post Jan 26 2018, 03:51 PM

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QUOTE(oktuck18 @ Jan 26 2018, 03:41 PM)
One dumb question
If we buy data/call add on, it will stack up with existing balance or override the balance?
Let's say call left 5 mins, if we buy 60mins it will become 65 or 60mins?
Same goes to data, left 500mb, buy 1GB will become 1.5GB or 1GB?

I couldn't find this info from unifi page..
*
Good question actually. Assuming the quota doesn't expire, it should just stack up, but we can't be sure what TM is doing.

I don't even dare to ask on Live Chat given all the blur sotongs in CS giving conflicting information so far.

The only way to confirm is if someone actually tries to buy 2 add-ons one after another and then feedback to us here.
TSstephantsen
post Jan 26 2018, 03:55 PM

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QUOTE(tympg @ Jan 26 2018, 03:39 PM)
You didn't read what Soyacincau wrote immediately after what you quoted.
*
i read it but i curious is idd consider as chargeable usage?
tympg
post Jan 26 2018, 03:59 PM

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QUOTE(stephantsen @ Jan 26 2018, 03:55 PM)
i read it but i curious is idd consider as chargeable usage?
*
At this point we don't even know whether we can make calls outside of add-ons. Only much later we can confirm.
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post Jan 26 2018, 04:27 PM

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Anyone tested this new unifi mobile can allow tether OR use on mifi?
kaiserreich
post Jan 26 2018, 04:30 PM

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When are the sim cards activated?
As soon as you plug in or as soon as you leave the store?
yeeyon90
post Jan 26 2018, 04:34 PM

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anyone can get the confirmation sms upon first login? i keep failing after i get my signal to be active jz now
yeeyon90
post Jan 26 2018, 04:35 PM

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QUOTE(tympg @ Jan 26 2018, 03:51 PM)
Good question actually.  Assuming the quota doesn't expire, it should just stack up, but we can't be sure what TM is doing.

I don't even dare to ask on Live Chat given all the blur sotongs in CS giving conflicting information so far.

The only way to confirm is if someone actually tries to buy 2 add-ons one after another and then feedback to us here.
*
i think all usage is stacked up and viewable inside ur app, did u manage to login to ur app?
tympg
post Jan 26 2018, 04:40 PM

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QUOTE(yeeyon90 @ Jan 26 2018, 04:35 PM)
i think all usage is stacked up and viewable inside ur app, did u manage to login to ur app?
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I only got mine today. Haven't bought anything yet. Haven't even used anything yet.
yeeyon90
post Jan 26 2018, 04:41 PM

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QUOTE(tympg @ Jan 26 2018, 04:40 PM)
I only got mine today.  Haven't bought anything yet.  Haven't even used anything yet.
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did u manage to register thru app? i mean see all ur usage inside app?
tympg
post Jan 26 2018, 04:43 PM

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QUOTE(yeeyon90 @ Jan 26 2018, 04:41 PM)
did u manage to register thru app? i mean see all ur usage inside app?
*
Yes, I can see the 20GB + 500MB allocation in the app.
annoymous1234
post Jan 26 2018, 04:48 PM

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QUOTE(stephantsen @ Jan 26 2018, 02:36 PM)
100% sure because i am using it
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what app is this?
yeeyon90
post Jan 26 2018, 04:51 PM

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QUOTE(annoymous1234 @ Jan 26 2018, 04:48 PM)
what app is this?
*
unifi@mobile
tympg
post Jan 26 2018, 04:52 PM

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QUOTE(tympg @ Jan 26 2018, 03:59 PM)
At this point we don't even know whether we can make calls outside of add-ons.  Only much later we can confirm.
*
Hmm.. now I see from the FAQ, IDD calls are charged by PAYU basis, deducting from your credit. So yes, IDD calls should be "chargeable usage". And the cheapest rate I see is to the USA (15 sen/min).
aeiou228
post Jan 26 2018, 04:52 PM

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QUOTE(tan_aniki @ Jan 26 2018, 03:04 PM)
i'm sure u need to add another 90 days behind
to be safe, better make one chargeable call such as IDD call will definitely safer than use the add on or freebie
*
QUOTE
Faq.
Can I make calls and send SMS to International numbers with the new unifi mobile #BEBAS?
Definitely yes! The charges will be deducted from your account balance using Pay As You Use (PAYU) basis.


For IDD call/sms, can use PAYU, for domestic call/sms can not use PAYU, very weird.
Lohtcing
post Jan 26 2018, 05:04 PM

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Anyone know how to activate it if using delivery option ? (Since i can't show them my IC) ?
cybpsych
post Jan 26 2018, 05:15 PM

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QUOTE(tympg @ Jan 26 2018, 12:38 PM)
Is your phone a Samsung?  You can type *#0011# at your dialler to see which band you're on.

If not a Samsung then you can use a 3rd party app like LTE Discovery or Net Monitor for that info.
*
QUOTE(annoymous1234 @ Jan 26 2018, 04:48 PM)
what app is this?
*
only for Samsung phones. not app.
cybpsych
post Jan 26 2018, 05:16 PM

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QUOTE(Lohtcing @ Jan 26 2018, 05:04 PM)
Anyone know how to activate it if using delivery option ?  (Since i can't show them my IC) ?
*
it will activate if you plug into phone and use the service.
TSstephantsen
post Jan 26 2018, 05:22 PM

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QUOTE(annoymous1234 @ Jan 26 2018, 04:48 PM)
what app is this?
*
*#0011#*
tan_aniki
post Jan 26 2018, 05:48 PM

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I already collected the sim card and the TM guy told me no active days shown but you can check based on 90 days from the history, there are reload, add on and pay per use.
This will end the 90 days speculation~


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poh880
post Jan 26 2018, 06:37 PM

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QUOTE(alexanderclz @ Jan 26 2018, 03:51 PM)
should be stack, thus no expiry. got to wait for confirmation
*
You are correct. Stacked up into data. Let say you left 15GB and you purchase a 8GB data plan, it will add into your current data quota. 19GB LTE Only and 4GB 3G/LTE
yeeyon90
post Jan 26 2018, 07:09 PM

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QUOTE(tan_aniki @ Jan 26 2018, 05:48 PM)
I already collected the sim card and the TM guy told me no active days shown but you can check based on 90 days from the history, there are reload, add on and pay per use.
This will end the 90 days speculation~
*
the app u using is mobile@unifi rite? the sms will come after u key in ur phone number?
tympg
post Jan 26 2018, 07:23 PM

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My initial perception is that being on Band 5 eats my phone battery faster than being on Bands 7/3/8. No Band 38/40 in my area.

Maybe Unifi signal being quite weak (1-2 bars on lower floor) in my home area is a factor.
tan_aniki
post Jan 26 2018, 07:49 PM

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QUOTE(yeeyon90 @ Jan 26 2018, 07:09 PM)
the app u using is mobile@unifi rite? the sms will come after u key in ur phone number?
*
Yes, after u click first time login and key in the number it will send the sms for u to key in the verification code.
If u don't receive immediately, switch to airplane mode then back on and it should be able to come in.
2 of my sim cards need to do like that in order to receive the sms.
yeeyon90
post Jan 26 2018, 08:15 PM

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QUOTE(tan_aniki @ Jan 26 2018, 07:49 PM)
Yes, after u click first time login and key in the number it will send the sms for u to key in the verification code.
If u don't receive immediately, switch to airplane mode then back on and it should be able to come in.
2 of my sim cards need to do like that in order to receive the sms.
*
thank, i finally get to contact the correct person , it is mentioned app is having issue, for those cant receive verfication sms, kindly test 2moro
Songchien
post Jan 26 2018, 08:23 PM

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Got 4G in Miri, better than UMobile. I think this sim is seriously good as a 2nd no. since the price to pay for data usage is so expensive after the free amount of data.
coolguy_0925
post Jan 26 2018, 08:45 PM

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Went to self-pickup today

Simcard out of stock!
kit2
post Jan 26 2018, 09:06 PM

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QUOTE(coolguy_0925 @ Jan 26 2018, 08:45 PM)
Went to self-pickup today

Simcard out of stock!
*
it would be more useful and helpful if you tell us which store.
coolguy_0925
post Jan 26 2018, 09:08 PM

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QUOTE(kit2 @ Jan 26 2018, 09:06 PM)
it would be more useful and helpful if you tell us which store.
*
Menara Pertam, Melaka
pandamerah
post Jan 26 2018, 09:09 PM

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QUOTE(iamoracle @ Jan 26 2018, 03:00 PM)
"We reached out to someone at TM for clarification on what it takes to keep your line active. He told us that all you’ll need is to do one of the following to reset the entire 90 days cycle:

1. Make 1 outgoing phone call, or
2. Send 1 outgoing SMS, or
3. Browse for 1MB, or
4. Reload any amount between RM10, 30, 50, 100, or
5. Purchase any of our data or voice and SMS passes

So technically, if you have 20GB of LTE data, your line can be active for 20 months without needing a top-up if you only use 1GB/month. Alternatively, your line could last 40 months if you use 500MB/month."

Source: SoyaCincau
http://www.soyacincau.com/2018/01/25/unifi...ow/#more-117413
*
Wow! My hope is up rclxms.gif
Are the livechat agents trolling us to make sure we buy reload? tongue.gif

kit2
post Jan 26 2018, 09:17 PM

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QUOTE(coolguy_0925 @ Jan 26 2018, 09:08 PM)
Menara Pertam, Melaka
*
thanks! those heading there should take note.

wonder what's the queue like in kl. thinking of collecting my cards later when fever cools down.

QUOTE(tympg @ Jan 26 2018, 07:23 PM)
My initial perception is that being on Band 5 eats my phone battery faster than being on Bands 7/3/8.  No Band 38/40 in my area.

Maybe Unifi signal being quite weak (1-2 bars on lower floor) in my home area is a factor.
*
weak signal drains battery because your phone has to use more power to communicate with the tower. the phone also generates more radiation which may be bad to health.
coolguy_0925
post Jan 26 2018, 09:25 PM

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QUOTE(kit2 @ Jan 26 2018, 09:17 PM)
thanks! those heading there should take note.

wonder what's the queue like in kl. thinking of collecting my cards later when fever cools down.
weak signal drains battery because your phone has to use more power to communicate with the tower. the phone also generates more radiation which may be bad to health.
*
After 1 million no more free 20GB, guess by then fever would cool down biggrin.gif
aeiou228
post Jan 26 2018, 10:03 PM

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QUOTE(mydri @ Jan 25 2018, 11:20 PM)
ported from friendi (umobile mvno ). no confirmation sms from friendi.

around 7.30pm, friendi simcard “no service” and swap with unifi mobile sim.

call in & out no problem, sms in &out no problem. use data no problem..

the problem cannot get verification sms for “first time login” in the app..
*
Me ported from Friendi too. Same problem as you. Unifi Line had been activated but can't get verification sms for “first time login” in the app.
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post Jan 26 2018, 10:09 PM

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QUOTE(aeiou228 @ Jan 26 2018, 10:03 PM)
Me ported from Friendi too. Same problem as you. Unifi Line had been activated but can't get verification sms for “first time login” in the app.
*
hope it will be sorted out soon. did you try live chat?
Anime in HD
post Jan 26 2018, 10:10 PM

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QUOTE(coolguy_0925 @ Jan 26 2018, 09:25 PM)
After 1 million no more free 20GB, guess by then fever would cool down  biggrin.gif
*
1 IC card register up to 5 sim to get 100GB data for free.
Instantly get 1 million customer less than 2~3 month period.

Pandai TM.. icon_idea.gif brows.gif
tan_aniki
post Jan 26 2018, 10:11 PM

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for pickup at TMPoint, they used a very stupid method to capture the MyKad information... Scan the IC with back camera... Some people unable to collect the sim card due to unable to scan the details on the IC with the "back camera"... i thought there is device to insert into 3.5mm and insert our IC to verify the thumbprint right? why use back camera to scan? just snap a photo or photocopy enough la... y so hassle... ask people go exchange IC then only can scan again... genius...
aeiou228
post Jan 26 2018, 10:24 PM

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QUOTE(alexanderclz @ Jan 26 2018, 10:09 PM)
hope it will be sorted out soon. did you try live chat?
*
Not yet.
The porting all done in 1 day. Morning registered via app > afternoon collected the sim > evening line clear liao.
I asked TM Point how many SIM given out today, she said about 500 sims. I guess every one wack 5 sims each ID.
Songchien
post Jan 26 2018, 10:28 PM

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QUOTE(pandamerah @ Jan 26 2018, 09:09 PM)
Wow! My hope is up  rclxms.gif
Are the livechat agents trolling us to make sure we buy reload?  tongue.gif
*
Wow its almost as if it's free forever
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post Jan 26 2018, 11:02 PM

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QUOTE(aeiou228 @ Jan 26 2018, 10:24 PM)
Not yet.
The porting all done in 1 day. Morning registered via app > afternoon collected the sim > evening line clear liao.
I asked TM Point how many SIM given out today, she said about 500 sims. I guess every one wack 5 sims each ID.
*
well yes. friendi doesn't send out port out confirmation. once received request from unifi, they will release it immediately. that's why so fast. other telco will send confirmation sms within 24 hours, then another 12 hours before releasing it.
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post Jan 26 2018, 11:19 PM

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anybody here can login into the webe app? i tried the app and desktop version it keep saying that my email is invalid even though i type in the correct one.
UncleShid
post Jan 26 2018, 11:26 PM

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Guys,quick question ah,i successfully activated my new unifi sim 2 day ago,then i think i gonna port out my old number *(maxis)* to this telco and already submitted request on the unifi@mobile application.When i call maxis,they said no port out request has been made..it is the port out request will started when i collect the sim at the nearest tm point?
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post Jan 26 2018, 11:36 PM

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How to check when reaching 90 days expiry? Or do we need to remember ourselves?
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post Jan 26 2018, 11:41 PM

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QUOTE(UncleShid @ Jan 26 2018, 11:26 PM)
Guys,quick question ah,i successfully activated my new unifi sim 2 day ago,then i think i gonna port out my old number *(maxis)* to this telco and already submitted request on the unifi@mobile application.When i call maxis,they said no port out request has been made..it is the port out request will started when i collect the sim at the nearest tm point?
*
according to another user, yes, it will start when u collect the sim.
oktuck18
post Jan 27 2018, 12:17 AM

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Tested on band 5 (Samsung Note 4) LTE connection not stable (25% signal)
Tested on band 38 & 40 (TP Link MR200), can get 6-8mbps average (50%) signals

Area Selayang.
Ngto
post Jan 27 2018, 01:21 AM

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QUOTE(UncleShid @ Jan 26 2018, 11:26 PM)
Guys,quick question ah,i successfully activated my new unifi sim 2 day ago,then i think i gonna port out my old number *(maxis)* to this telco and already submitted request on the unifi@mobile application.When i call maxis,they said no port out request has been made..it is the port out request will started when i collect the sim at the nearest tm point?
*
In the first place no port out request received yet on Maxis side, so how do you figure Tm Unifi even prepare your Maxis number for activation?

This post has been edited by Ngto: Jan 27 2018, 01:31 AM
Ngto
post Jan 27 2018, 01:30 AM

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Waste of time getting Sim from Unifi. Can't even load lowyat forum. Have to use back Digi to post this .
Gebs
post Jan 27 2018, 01:44 AM

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Same here, cannot load. Unifi Mobile down?

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Ngto
post Jan 27 2018, 01:50 AM

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QUOTE(Gebs @ Jan 27 2018, 01:44 AM)
Same here, cannot load. Unifi Mobile down?

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*
No, I can load other websites, only problem between Unifi and lowyat.
Gebs
post Jan 27 2018, 01:55 AM

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QUOTE(Ngto @ Jan 27 2018, 01:50 AM)
No, I can load other websites, only problem between Unifi and lowyat.
*
I can't load any website at all.
TSstephantsen
post Jan 27 2018, 02:18 AM

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cannot load lowyat only.
Ngto
post Jan 27 2018, 03:06 AM

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Speedtest also not loading.
aaronlbs
post Jan 27 2018, 03:16 AM

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have you set apn on the phone
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This post has been edited by aaronlbs: Jan 27 2018, 03:22 AM
Ngto
post Jan 27 2018, 04:48 AM

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First thing when insert sim already set APN as instructed. Like mentioned before only lowyat and speedtest can't load.

This post has been edited by Ngto: Jan 27 2018, 05:06 AM
cybpsych
post Jan 27 2018, 06:24 AM

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Welcome to mobile@unifi v2.0.9

Expect to see improvements. We'll keep you updated whenever our little one learns new stuff!

Things it learnt for v2.0.9:

*avoiding pesky screen freezes after selecting ID type for the sim purchase journey

*fixed live-chat sometimes not working
tenchi0205
post Jan 27 2018, 07:40 AM

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QUOTE(stephantsen @ Jan 27 2018, 02:18 AM)
cannot load lowyat only.
*
mine ok can load with chrome...post from phone
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Speedtest pun play nice. Only the speed is kns abit

This post has been edited by tenchi0205: Jan 27 2018, 08:22 AM
Ngto
post Jan 27 2018, 08:31 AM

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This morning ok already. I am posting this from Unifi mobile now.

Speedtest also ok back. (Upload speed cacat a bit)

This post has been edited by Ngto: Jan 27 2018, 08:37 AM


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enviro
post Jan 27 2018, 09:20 AM

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They send email ask me to collect from TM pandan indah. Stated in email Saturday 9am to 1 pm opening hrs. Went there just now and saw notice on entrance Saturday, Sunday and public holidays closed. Pity the hundreds who will make a wasted trip there today. They don't even know their own working hours.
!@#$%^
post Jan 27 2018, 09:21 AM

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QUOTE(enviro @ Jan 27 2018, 09:20 AM)
They send email ask me to collect from TM pandan indah. Stated in email Saturday 9am to 1 pm opening hrs. Went there  just now and saw notice on entrance Saturday, Sunday and public holidays closed. Pity the hundreds who will make a wasted trip there today. They don't  even know their own working hours.
*
guess is the general email. some branches doesn't open on weekends
tan_aniki
post Jan 27 2018, 09:59 AM

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QUOTE(milksoda @ Jan 26 2018, 11:19 PM)
anybody here can login into the webe app?  i tried the app and desktop version it keep saying that my email is invalid even though  i type in the correct one.
*
login with mobile number, not email address
all account are separated individual mobile number login

QUOTE(yvliew @ Jan 26 2018, 11:36 PM)
How to check when reaching 90 days expiry? Or do we need to remember ourselves?
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refer to history, 90 days from the last date of reload, add on or payu
yeeyon90
post Jan 27 2018, 10:49 AM

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QUOTE(tan_aniki @ Jan 27 2018, 09:59 AM)
login with mobile number, not email address
all account are separated individual mobile number login
refer to history, 90 days from the last date of reload, add on or payu
*
as u use internet everyday, u no need to remember to top up or buy add-on, but as long as data is still available
roythen
post Jan 27 2018, 11:07 AM

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sad... P9 just show H+... and coverage worst for 4G @ kg ampang baru, ipoh... 4G only up to 800kbps.. H+ up to 4.2mbps
tan_aniki
post Jan 27 2018, 11:10 AM

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QUOTE(yeeyon90 @ Jan 27 2018, 10:49 AM)
as u use internet everyday, u no need to remember to top up or buy add-on, but as long as data is still available
*
Yes as per what u said if u r using 1 sim, but for those who took 5 sim like me, we need top up RM10 for first 90 days then spend a fixed line call to Canada/France/Thailand/UK/USA every 90 days to slowly finish up the 100GB LTE quota~

RM10 for 20GB is still very nice deal~

Going to switch my U28 to prepaid and reload RM2 every 61 days just to remain the number for people to call me, I will use one of the unifi number to top up more for call n sms add on and use it frequently but yet no need to waste call/sms/data while I'm offshore or overseas~ thanks unifi for this great plan~
starz92
post Jan 27 2018, 11:11 AM

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I am using unifi mobile as a second sim on my S8+. my problem is when i switch from sim 2 to sim 1 , it doesn't auto detect LTE signal and I have to manually use some apps to force it to lte only it can refresh. any easier solution?
milksoda
post Jan 27 2018, 11:11 AM

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QUOTE(tan_aniki @ Jan 27 2018, 09:59 AM)
login with mobile number, not email address
all account are separated individual mobile number login
refer to history, 90 days from the last date of reload, add on or payu
*
I'm a webe postpaid user . For a year already I can login to the webe app and webe website using my email address without problem. Just yesterday when I want to login to my account to check my webe broadband quota I keep getting email invalid
aeiou228
post Jan 27 2018, 11:28 AM

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QUOTE(tan_aniki @ Jan 27 2018, 11:10 AM)
Going to switch my U28 to prepaid and reload RM2 every 61 days just to remain the number for people to call me, I will use one of the unifi number to top up more for call n sms add on and use it frequently but yet no need to waste call/sms/data while I'm offshore or overseas~ thanks unifi for this great plan~
*
Mind sharing where did you buy the RM2 topup? I got 2 UM numbers to maintain too, lowest reload denomination I can find is RM5.
muman7
post Jan 27 2018, 11:37 AM

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Can we log in to unifi mobile via desktop browser?
UncleShid
post Jan 27 2018, 12:03 PM

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QUOTE(Ngto @ Jan 27 2018, 01:21 AM)
In the first place no port out request received yet on Maxis side, so how do you figure Tm Unifi even prepare  your Maxis number for activation?
*
i think at this time before i collect the new Unifi sim,Unifi havent do anything about my maxis number.i gonna collect it at tmpoint pandan indah but they stated today is open?and other user said closed.LOL rclxms.gif
UncleShid
post Jan 27 2018, 12:04 PM

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QUOTE(muman7 @ Jan 27 2018, 11:37 AM)
Can we log in to unifi mobile via desktop browser?
*
cannott sad.gif
JayceOoi
post Jan 27 2018, 12:19 PM

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QUOTE(yeeyon90 @ Jan 27 2018, 10:49 AM)
as u use internet everyday, u no need to remember to top up or buy add-on, but as long as data is still available
*
Yeah... Too good to be true. rclxms.gif
edward88
post Jan 27 2018, 12:21 PM

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when data finish need connect wifi buy data ?
kingvui78
post Jan 27 2018, 12:26 PM

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TM Point Sadong Jaya Kota Kinabalu sim card out of stock also
shafique2511
post Jan 27 2018, 12:34 PM

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I'm stuck at email..tried uninstall and install back but still same..any suggestions?
soonwai
post Jan 27 2018, 12:35 PM


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Signed up for 5 SIMs. Can't wait to try them out. Going to collect from TMPoint Quill City Mall next week. How's the queue there? Are weekdays crowded too?
TSstephantsen
post Jan 27 2018, 12:45 PM

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QUOTE(tan_aniki @ Jan 27 2018, 11:10 AM)
Yes as per what u said if u r using 1 sim, but for those who took 5 sim like me, we need top up RM10 for first 90 days then spend a fixed line call to Canada/France/Thailand/UK/USA every 90 days to slowly finish up the 100GB LTE quota~

RM10 for 20GB is still very nice deal~

Going to switch my U28 to prepaid and reload RM2 every 61 days just to remain the number for people to call me, I will use one of the unifi number to top up more for call n sms add on and use it frequently but yet no need to waste call/sms/data while I'm offshore or overseas~ thanks unifi for this great plan~
*
u can switch to xox. with 24 month validity. still can make call any time + no need to remember when to reload.

QUOTE(starz92 @ Jan 27 2018, 11:11 AM)
I am using unifi mobile as a second sim on my S8+. my problem is when i switch from sim 2 to sim 1 , it doesn't auto detect LTE signal and I have to manually use some apps to force it to lte only it can refresh. any easier solution?
*
*#2263#* to lock ur band to lte only.
cybpsych
post Jan 27 2018, 12:46 PM

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QUOTE(aeiou228 @ Jan 27 2018, 11:28 AM)
Mind sharing where did you buy the RM2 topup? I got 2 UM numbers to maintain too, lowest reload denomination I can find is RM5.
*
he meant reload only, not buying add-on.
jeremycming
post Jan 27 2018, 01:24 PM

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Follow up to the other user who says Menara Pertam in Melaka dun have stock.

Apparently all Melaka branch all dun have stock. Baru went to the Gajah Berang branch. The salesman there say restock on Tuesday in Melaka.

Just a heads up to everyone going today.
azhar75
post Jan 27 2018, 01:40 PM

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The only kiosk to have plenty of SIMs... but sacrifice the time to queue... else, pay RM10.60 to guarantee delivery to doorstep...

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tan_aniki
post Jan 27 2018, 02:09 PM

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QUOTE(aeiou228 @ Jan 27 2018, 11:28 AM)
Mind sharing where did you buy the RM2 topup? I got 2 UM numbers to maintain too, lowest reload denomination I can find is RM5.
*
binfinite with 200 points

QUOTE(stephantsen @ Jan 27 2018, 12:45 PM)
u can switch to xox. with 24 month validity. still can make call any time + no need to remember when to reload.
*#2263#* to lock ur band to lte only.
*
the longest is 28 months with purchase of super season pass, but what i want is just maintain with RM2 reload and somemore the credit is still inside for me to decide in the future.

RM2 for 61 days means RM26 only for 28 X 30 days and the credit still there

This post has been edited by tan_aniki: Jan 27 2018, 02:13 PM
askm
post Jan 27 2018, 02:12 PM

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what type of unifi sim? nano or micro?
tan_aniki
post Jan 27 2018, 02:13 PM

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QUOTE(askm @ Jan 27 2018, 02:12 PM)
what type of unifi sim?  nano or micro?
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3 in 1
fruitie
post Jan 27 2018, 02:16 PM

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I will be dropping over at Quill City Mall tomorrow to collect my SIM cards, does anyone know if that branch still has stock? Regardless I will call them up before I go tomorrow since I will be at Pavilion.
askm
post Jan 27 2018, 02:17 PM

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If micro sim type only, exchange to nano sim need to charge RM10 + gst?
tan_aniki
post Jan 27 2018, 02:28 PM

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QUOTE(askm @ Jan 27 2018, 02:17 PM)
If micro sim type only, exchange to nano sim need to charge RM10 + gst?
*
can't you see the reply is 3 in 1?
cybpsych
post Jan 27 2018, 02:34 PM

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QUOTE(askm @ Jan 27 2018, 02:17 PM)
If micro sim type only, exchange to nano sim need to charge RM10 + gst?
*
3in1, 3 cut sizes.

the "adapter" is there.
gin&tonic
post Jan 27 2018, 04:20 PM

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I submit my application with the Unifi Mobile app. How to check if my application is successful? I did not receive any SMS or email confirmation.
alpha
post Jan 27 2018, 04:39 PM

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just want to confirm, is there any hidden fee for applying this new simcard, what about termination of service also no hidden fee?
or we need to keep the service as long as 1 year before termination or else there will be charges? anyone could confirm it is really free prepaid with no string attached?


This post has been edited by alpha: Jan 27 2018, 05:24 PM
tenchi0205
post Jan 27 2018, 04:47 PM

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QUOTE(gin&tonic @ Jan 27 2018, 04:20 PM)
I submit my application with the Unifi Mobile app. How to check if my application is successful? I did not receive any SMS or email confirmation.
*
In the app got tracking one
MrWrath
post Jan 27 2018, 05:01 PM

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how many days it takes before you can collect? they just program the sim at tm point of your choosing, right?
jeremycming
post Jan 27 2018, 05:13 PM

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QUOTE(MrWrath @ Jan 27 2018, 05:01 PM)
how many days it takes before you can collect? they just program the sim at tm point of your choosing, right?
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If they have any empty sim to program it inside. Now almost everywhere out of stock.
tan_aniki
post Jan 27 2018, 05:23 PM

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QUOTE(tenchi0205 @ Jan 27 2018, 04:47 PM)
In the app got tracking one
*
there is no way u can login without the mobile number and the verification code
all he can do is just check back the email either he got verify with the email or not
if not means he doesn't even went through the number selection page
lithium
post Jan 27 2018, 05:23 PM

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Anyone have issue getting verification code for first time login mobile app?
tan_aniki
post Jan 27 2018, 05:24 PM

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QUOTE(lithium @ Jan 27 2018, 05:23 PM)
Anyone have issue getting verification code for first time login mobile app?
*
i got for 2 of the 5 sims i collected but just need to put to airplane then back on
the sms will arrive
lithium
post Jan 27 2018, 05:30 PM

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QUOTE(tan_aniki @ Jan 27 2018, 05:24 PM)
i got for 2 of the 5 sims i collected but just need to put to airplane then back on
the sms will arrive
*
Still not getting the sms...huhu
tan_aniki
post Jan 27 2018, 05:35 PM

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QUOTE(lithium @ Jan 27 2018, 05:30 PM)
Still not getting the sms...huhu
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did u receive the sms "RM0.00 unifi: [your number] has been successfully registered and activated." after u insert the sim card?
please check the number with the number that you try to login for the first time, you might have multiple sim but got the wrong number written wrongly on the sim pack
tenchi0205
post Jan 27 2018, 05:38 PM

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QUOTE(tan_aniki @ Jan 27 2018, 05:35 PM)
did u receive the sms "RM0.00 unifi: [your number] has been successfully registered and activated." after u insert the sim card?
please check the number with the number that you try to login for the first time, you might have multiple sim but got the wrong number written wrongly on the sim pack
*
Think back I also macam not receive this sms... I only get sms for setup apn only...later got sms said my order had delivered...
gin&tonic
post Jan 27 2018, 05:38 PM

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QUOTE(tenchi0205 @ Jan 27 2018, 04:47 PM)
In the app got tracking one
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OK got it. Thx smile.gif
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post Jan 27 2018, 05:40 PM

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QUOTE(alpha @ Jan 27 2018, 04:39 PM)
just want to confirm, is there any hidden fee for applying this new simcard, what about termination of service also no hidden fee?
or we need to keep the service as long as 1 year before termination or else there will be charges? anyone could confirm it is really  free prepaid with no string attached?
*
this is prepaid bro. prepaid means dont like it just throw away.
lithium
post Jan 27 2018, 05:40 PM

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QUOTE(tan_aniki @ Jan 27 2018, 05:35 PM)
did u receive the sms "RM0.00 unifi: [your number] has been successfully registered and activated." after u insert the sim card?
please check the number with the number that you try to login for the first time, you might have multiple sim but got the wrong number written wrongly on the sim pack
*
received that sms..

I only register one number only

This post has been edited by lithium: Jan 27 2018, 05:46 PM
tenchi0205
post Jan 27 2018, 05:59 PM

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QUOTE(gin&tonic @ Jan 27 2018, 05:38 PM)
OK got it. Thx  smile.gif
*
But u need get the sim only can track if u apply for another new sim... Cos I apply for 2nd sim after 1 get the 1st sim can track...
TSstephantsen
post Jan 27 2018, 06:02 PM

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QUOTE(azhar75 @ Jan 27 2018, 01:40 PM)
The only kiosk to have plenty of SIMs... but sacrifice the time to queue... else, pay RM10.60 to guarantee delivery to doorstep...

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*
wah so many people, luckily i get it in the first day they launch.

QUOTE(tan_aniki @ Jan 27 2018, 02:09 PM)
binfinite with 200 points
the longest is 28 months with purchase of super season pass, but what i want is just maintain with RM2 reload and somemore the credit is still inside for me to decide in the future.

RM2 for 61 days means RM26 only for 28 X 30 days and the credit still there
*
MNP to xox straight can get 28 months validity without purchase season pass dude. but have to charge rm5 lah for the sim fees
TSstephantsen
post Jan 27 2018, 06:03 PM

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QUOTE(lithium @ Jan 27 2018, 05:40 PM)
received that sms..

I only register one number only
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received the sms on the second day i put the sim card into my phone
roythen
post Jan 27 2018, 06:14 PM

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Hi any P9 user here (EVA-L19) can use 4G, i heard some can use and some cannot... I am not the lucky guy... i only got 3G signal...
lithium
post Jan 27 2018, 06:22 PM

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QUOTE(stephantsen @ Jan 27 2018, 06:03 PM)
received the sms on the second day i put the sim card into my phone
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Did u mean verification sms?
TSstephantsen
post Jan 27 2018, 06:32 PM

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QUOTE(lithium @ Jan 27 2018, 06:22 PM)
Did u mean verification sms?
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activation sms
SzeMeng76
post Jan 27 2018, 07:24 PM

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Unifi mobile support 4G LTE? just now on the way to Jacky Cheung concert highway there got 4g+ on my phone. I thought unifi only support 4G only.
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post Jan 27 2018, 07:25 PM

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QUOTE(azhar75 @ Jan 27 2018, 01:40 PM)
The only kiosk to have plenty of SIMs... but sacrifice the time to queue... else, pay RM10.60 to guarantee delivery to doorstep...

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*
where is this "the only kiosk"?
tan_aniki
post Jan 27 2018, 07:25 PM

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QUOTE(stephantsen @ Jan 27 2018, 06:02 PM)
wah so many people, luckily i get it in the first day they launch.
MNP to xox straight can get 28 months validity without purchase season pass dude. but have to charge rm5 lah for the sim fees
*
sorry i dont want to mnp cos i still want to use u mobile RM10/day roaming
azhar75
post Jan 27 2018, 07:29 PM

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QUOTE(kit2 @ Jan 27 2018, 07:25 PM)
where is this "the only kiosk"?
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The "Mothership"...

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prokiller1199
post Jan 27 2018, 08:05 PM

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guys any 4g LTE modem mifi that support this unifi mobile(Band 5 850Mhz)? Any recommendation?
TSstephantsen
post Jan 27 2018, 08:07 PM

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QUOTE(SzeMeng76 @ Jan 27 2018, 07:24 PM)
Unifi mobile support 4G LTE? just now on the way to Jacky Cheung concert highway there got 4g+ on my phone. I thought unifi only support 4G only.
*
webe support lte advanced

QUOTE(kit2 @ Jan 27 2018, 07:25 PM)
where is this "the only kiosk"?
*
sunway pyramid
lookie
post Jan 27 2018, 08:10 PM

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So for those who are sparing data users, what is the best strategy to maximise usage of the 5 sims?
szaku89
post Jan 27 2018, 08:27 PM

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Hi there anybody bought via online unifi mobile apps? It's mentioned the owner have to present IC when they courier the SIM cards to our address. What if I'm not at home ? Can my family members collect on behalf of me?
tan_aniki
post Jan 27 2018, 08:30 PM

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QUOTE(lookie @ Jan 27 2018, 08:10 PM)
So for those who are sparing data users, what is the best strategy to maximise usage of the 5 sims?
*
top up RM10 X 5 after 89 days if your 1st 20GB still not finish up, make a call to Canada/France/Thailand/UK/USA fixed line (google) for another 89 days and so on till ur data finish. FYI, RM10 can be almost finish with 66 calls with 10 cents left. In theory, you got 89 X (1 + 1 + 66) = 6052 days = 16 years 208 days (including leap year) before your sim came to an end to finish up all the 100GB

This post has been edited by tan_aniki: Jan 27 2018, 08:32 PM
tan_aniki
post Jan 27 2018, 08:34 PM

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QUOTE(szaku89 @ Jan 27 2018, 08:27 PM)
Hi there anybody bought via online unifi mobile apps? It's mentioned the owner have to present IC when they courier the SIM cards to our address. What if I'm not at home ? Can my family members collect on behalf of me?
*
should be able to as long as u leave ur ic to them cos they wanna "scan" ur ic with their phone.
beware if the "scanner" unable to detect ur ic chip, then they will retrieve back the sim and ask u to go replace a new IC and follow the same procedure again...
backislan
post Jan 27 2018, 08:48 PM

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QUOTE(tan_aniki @ Jan 27 2018, 08:34 PM)
should be able to as long as u leave ur ic to them cos they wanna "scan" ur ic with their phone.
beware if the "scanner" unable to detect ur ic chip, then they will retrieve back the sim and ask u to go replace a new IC and follow the same procedure again...
*
Gone to TMpoint and they cannot scan my ic... Told me to go to JPN to get new ic... Never had problem b4 in my life when using my ic... So stupid using camera scanner
szaku89
post Jan 27 2018, 08:57 PM

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QUOTE(tan_aniki @ Jan 27 2018, 08:34 PM)
should be able to as long as u leave ur ic to them cos they wanna "scan" ur ic with their phone.
beware if the "scanner" unable to detect ur ic chip, then they will retrieve back the sim and ask u to go replace a new IC and follow the same procedure again...
*
They don't courier via poslaju? Wow they have a team to deliver simcard for the whole malaysia ?
tan_aniki
post Jan 27 2018, 09:02 PM

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QUOTE(szaku89 @ Jan 27 2018, 08:57 PM)
They don't courier via poslaju? Wow they have a team to deliver simcard for the whole malaysia ?
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they got TMPoint everywhere right?
azhar75
post Jan 27 2018, 09:03 PM

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QUOTE(szaku89 @ Jan 27 2018, 08:27 PM)
Hi there anybody bought via online unifi mobile apps? It's mentioned the owner have to present IC when they courier the SIM cards to our address. What if I'm not at home ? Can my family members collect on behalf of me?
*
Use office address...

As for my case, the "Line Clear" courier-man just slot the parcel into the mailbox. But he did call me and asked for my permission to do so. Also, he is very "careful" by confirming that my porch has the correct car plate number...

One more thing, don't throw away the Delivery Order outside the parcel as it contains the serial numbers that correspond to all the numbers for each SIM card...

Attached Image
tan_aniki
post Jan 27 2018, 09:05 PM

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QUOTE(azhar75 @ Jan 27 2018, 09:03 PM)
Use office address...

As for my case, the "Line Clear" courier-man just slot the parcel into the mailbox. But he did call me and asked for my permission to do so. Also, he is very "careful" by confirming that my porch has the correct car plate number...

One more thing, don't throw away the Delivery Order outside the parcel as it contains the serial numbers that correspond to all the numbers for each SIM card...

Attached Image
*
good for u that they didnt scan ur ic~
azhar75
post Jan 27 2018, 09:06 PM

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QUOTE(backislan @ Jan 27 2018, 08:48 PM)
Gone  to TMpoint and they cannot scan my ic... Told me to go to JPN to get new ic... Never had problem b4 in my life when using my ic... So stupid using camera scanner
*
Nothing to do with our myKad. Just ensure the lighting surrounding the phone is sufficient (not too bright and not too dark...)
Eithanius
post Jan 27 2018, 09:19 PM

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QUOTE(szaku89 @ Jan 27 2018, 08:27 PM)
Hi there anybody bought via online unifi mobile apps? It's mentioned the owner have to present IC when they courier the SIM cards to our address. What if I'm not at home ? Can my family members collect on behalf of me?
*
Can... The courier guy will call you to confirm your IC number... My mom collected it from the courier guy after he called me to verify my IC number...
Eithanius
post Jan 27 2018, 09:22 PM

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What's the LTE coverage like...? Seems very limited for Unifi mobile...

Setia Alam where I stay only 3G all the way, no signs of LTE... And that 20GB free is only for LTE use, so when I checked the unifi mobile app, I was only left with 13MB for 3G usage... 13MB only...!!! shocking.gif

I had to reload and buy data already on my first day... That 20GB macam scam aje, to con 9 us to buy their pack...

This post has been edited by Eithanius: Jan 27 2018, 09:23 PM
tan_aniki
post Jan 27 2018, 09:26 PM

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QUOTE(Eithanius @ Jan 27 2018, 09:22 PM)
What's the LTE coverage like...? Seems very limited for Unifi mobile...

Setia Alam where I stay only 3G all the way, no signs of LTE... And that 20GB free is only for LTE use, so when I checked the unifi mobile app, I was only left with 13MB for 3G usage... 13MB only...!!!  shocking.gif

I had to reload and buy data already on my first day... That 20GB macam scam aje, to con 9 us to buy their pack...
*
i think u need to check ur phone got support for band 5 850MHz or not, else it is a waste for those data
Eithanius
post Jan 27 2018, 09:31 PM

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iPhone 6 should have LTE band 5...

I guess Setia Alam only has partial coverage and my house is only few hundred meters away from the edge of the coverage area...

This post has been edited by Eithanius: Jan 27 2018, 09:33 PM
pandamerah
post Jan 27 2018, 09:32 PM

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Attached Image

Call/SMS/Data from Add-on is considered chargeable usage rclxms.gif

But freebies quota is not accepted though, so for this promo starter pack, we need to reload and buy add-on at least once to maintain the account.

So, I guess we need to also finish up the freebies quota. After that, any Call/SMS/Data from the add-on quota will reset your validity.
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post Jan 27 2018, 09:33 PM

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QUOTE(azhar75 @ Jan 27 2018, 09:03 PM)
Use office address...

As for my case, the "Line Clear" courier-man just slot the parcel into the mailbox. But he did call me and asked for my permission to do so. Also, he is very "careful" by confirming that my porch has the correct car plate number...

One more thing, don't throw away the Delivery Order outside the parcel as it contains the serial numbers that correspond to all the numbers for each SIM card...

Attached Image
*
Thx for the feedback bro! I thought LineClear is a mamak restaurant...


QUOTE(azhar75 @ Jan 27 2018, 09:06 PM)
Nothing to do with our myKad. Just ensure the lighting surrounding the phone is sufficient (not too bright and not too dark...)
*
Thanks for the feedback!

QUOTE(Eithanius @ Jan 27 2018, 09:19 PM)
Can... The courier guy will call you to confirm your IC number... My mom collected it from the courier guy after he called me to verify my IC number...
*
Ok noted, tqvm! Looking forward to get it soon!
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post Jan 27 2018, 09:44 PM

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QUOTE(Eithanius @ Jan 27 2018, 09:22 PM)
What's the LTE coverage like...? Seems very limited for Unifi mobile...

Setia Alam where I stay only 3G all the way, no signs of LTE... ....
*
That's the purpose of the "complimentary" 20GB is for... i.e. to test all the areas that we're "engaged" especially at home and work...

By right, we should not immediately port-in our primary number... Get a trial SIM first to test the coverage and reliability...sometime can get full bar 4G+ but due to congestion issue, speed deteriorates...

If "balik kampong" season, stand-by prepaid data from other Telco(s)...

Can always port out after 30 days cooling period...

Conclusion : Unifi-M is not for our primary number...
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post Jan 27 2018, 09:52 PM

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QUOTE(enviro @ Jan 27 2018, 09:20 AM)
They send email ask me to collect from TM pandan indah. Stated in email Saturday 9am to 1 pm opening hrs. Went there  just now and saw notice on entrance Saturday, Sunday and public holidays closed. Pity the hundreds who will make a wasted trip there today. They don't  even know their own working hours.
*
same case here, the app said it open, but official TM website state it didn't open

so, anyone planning to go Quill tomorrow, but if the pickup location is fixed once you order?
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post Jan 27 2018, 10:06 PM

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Oh yeah, the other day when I went to pick up the SIM at TMpoint George Town, their WiFi SSID was called "TMpoint JB". LOL.
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post Jan 27 2018, 10:14 PM

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QUOTE(tympg @ Jan 27 2018, 10:06 PM)
Oh yeah, the other day when I went to pick up the SIM at TMpoint George Town, their WiFi SSID was called "TMpoint JB".  LOL.
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Thinks that's for Jalan Burma bro biggrin.gif
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post Jan 27 2018, 10:51 PM

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QUOTE(azhar75 @ Jan 27 2018, 09:03 PM)
Use office address...

As for my case, the "Line Clear" courier-man just slot the parcel into the mailbox. But he did call me and asked for my permission to do so. Also, he is very "careful" by confirming that my porch has the correct car plate number...

One more thing, don't throw away the Delivery Order outside the parcel as it contains the serial numbers that correspond to all the numbers for each SIM card...

Attached Image
*
Ya first time heard of this courier service too. Their riders are very honest I must say. We did have chit chat when he sent the sim. Im quite impressed at their IC scanning device though. He connect the device to his iPhone and I verifies our IC for delivery. He also said before this he usually send webe sims but now he was quite weird of what the Unifi is all about. So I just explain its apparently a new Telco who gave out free sims with 20gb free and works on certain phones and only LTE.

He said he would also like to try it out 😅😅.

But I must say he was very honest on making sure things got delivered. Good service attitude.
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post Jan 27 2018, 11:07 PM

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QUOTE(tympg @ Jan 27 2018, 10:06 PM)
Oh yeah, the other day when I went to pick up the SIM at TMpoint George Town, their WiFi SSID was called "TMpoint JB".  LOL.
*
same goes to sunway. they put a banner wifi@unifi available here. but when i search i only able to find webe@sunway.
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post Jan 27 2018, 11:32 PM

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QUOTE(pandamerah @ Jan 27 2018, 09:32 PM)
Attached Image

Call/SMS/Data from Add-on is considered chargeable usage  rclxms.gif

But freebies quota is not accepted though, so for this promo starter pack, we need to reload and buy add-on at least once to maintain the account.

So, I guess we need to also finish up the freebies quota. After that, any Call/SMS/Data from the add-on quota will reset your validity.
*
better don't believe the customer care, they always make wrong perception like other operators did cos some don't even know their products well...
we all know that buying add on and chargeable activity is two different thing...
you wanna risk your account terminated by using the add on call/sms/data on the last day or just spend 15cents on IDD call, it's ur own call...
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post Jan 28 2018, 01:31 AM

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Guys, after i got my sim and activated my account, is it still possible to get supplementary sim cards...? plan to get 2 more...
!@#$%^
post Jan 28 2018, 01:56 AM

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QUOTE(Eithanius @ Jan 28 2018, 01:31 AM)
Guys, after i got my sim and activated my account, is it still possible to get supplementary sim cards...? plan to get 2 more...
*
of course
anderu87
post Jan 28 2018, 09:23 AM

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Anyone knows when we browse using 4G in our phone, does it use the free 20Gb LTE first or the or the 50MB one? Mine only deduct 50MB, the free quota 20GB still full no touch.
tan_aniki
post Jan 28 2018, 09:25 AM

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QUOTE(Eithanius @ Jan 28 2018, 01:31 AM)
Guys, after i got my sim and activated my account, is it still possible to get supplementary sim cards...? plan to get 2 more...
*
just click the human body icon in ur apps after u login and u can see the "Get a Sim" on the right drop menu

QUOTE(anderu87 @ Jan 28 2018, 09:23 AM)
Anyone knows when we browse using 4G in our phone, does it use the free 20Gb LTE first or the or the 50MB one? Mine only deduct 50MB, the free quota 20GB still full no touch.
*
just force to LTE to avoid deduction from 3G quota

This post has been edited by tan_aniki: Jan 28 2018, 09:27 AM
tenchi0205
post Jan 28 2018, 11:02 AM

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QUOTE(tan_aniki @ Jan 28 2018, 09:25 AM)
just click the human body icon in ur apps after u login and u can see the "Get a Sim" on the right drop menu
just force to LTE to avoid deduction from 3G quota
*
How to force to lte?
TSstephantsen
post Jan 28 2018, 11:14 AM

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for samsung *#2263#
tan_aniki
post Jan 28 2018, 11:24 AM

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QUOTE(tenchi0205 @ Jan 28 2018, 11:02 AM)
How to force to lte?
*
*#*#4636#*#* or use apps like SignalCheck Pro click the 3 dotted and select system shortcuts and choose radio info
tympg
post Jan 28 2018, 11:41 AM

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QUOTE(tenchi0205 @ Jan 28 2018, 11:02 AM)
How to force to lte?
*
For Samsung phones:
*#BAND# (which is *#2263#)

For non-Samsung Android phones:
*#*#INFO#*#* (which is *#*#4636#*#*)
Phone information > Set preferred network type > LTE only

This post has been edited by tympg: Jan 28 2018, 11:56 AM
anderu87
post Jan 28 2018, 12:24 PM

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QUOTE(tympg @ Jan 28 2018, 11:41 AM)
For Samsung phones:
*#BAND# (which is *#2263#)

For non-Samsung Android phones:
*#*#INFO#*#* (which is *#*#4636#*#*)
Phone information > Set preferred network type > LTE only
*
Thanks.
boonhan
post Jan 28 2018, 12:53 PM

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Been trying for hours. Cannot get the app sms register for first time login. Whats the problem.
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post Jan 28 2018, 03:21 PM

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Port in number? My Maxis number took 2 days before it could receive the verification SMS.
tan_aniki
post Jan 28 2018, 05:23 PM

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QUOTE(boonhan @ Jan 28 2018, 12:53 PM)
Been trying for hours. Cannot get the app sms register for first time login. Whats the problem.
*
urs is through delivery or pickup?
maybe that's what happen to those delivery without IC "scanned"...
tympg
post Jan 28 2018, 06:07 PM

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Although the coverage map says my area has no Unifi 4G, I actually can get a decent 4G signal. So for my area the signal quality is as follows:

Maxis > Digi > Celcom > TM > U Mobile

U Mobile is the worst. I put the SIM in and force the phone to 4G-only, and it defaults to Maxis (emergency calls only).

I haven't tried Yes 4G yet.
tenchi0205
post Jan 28 2018, 06:18 PM

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QUOTE(tympg @ Jan 28 2018, 11:41 AM)
For Samsung phones:
*#BAND# (which is *#2263#)

For non-Samsung Android phones:
*#*#INFO#*#* (which is *#*#4636#*#*)
Phone information > Set preferred network type > LTE only
*
Not working for Huawei phone confused.gif
markchan
post Jan 28 2018, 06:29 PM

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if i apply five
later i want to port out a few can?
fruitie
post Jan 28 2018, 06:55 PM

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Collected all my 5 SIMs from Quill City Mall, queue was short and plenty of stock. Now on the way back home to activate and test. biggrin.gif
enviro
post Jan 28 2018, 07:18 PM

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QUOTE(fruitie @ Jan 28 2018, 06:55 PM)
Collected all my 5 SIMs from Quill City Mall, queue was short and plenty of stock. Now on the way back home to activate and test. biggrin.gif
*
If their email ask me to collect from pandan indah branch ,can I collect from quill city malls instead?
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post Jan 28 2018, 07:21 PM

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QUOTE(enviro @ Jan 28 2018, 07:18 PM)
If their email ask me to collect from pandan  indah  branch ,can I collect from quill  city malls instead?
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What I was told from livechat, no. doh.gif
nas
post Jan 28 2018, 07:27 PM

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After placing order, just have to wait for a subsequent mail asking you to go and collect your cards at the place you chose?
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post Jan 28 2018, 08:08 PM

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So sad my leeco letv s3 not support band 5 LTE...
fruitie
post Jan 28 2018, 08:23 PM

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QUOTE(enviro @ Jan 28 2018, 07:18 PM)
If their email ask me to collect from pandan  indah  branch ,can I collect from quill  city malls instead?
*
I don't think that's possible. I asked the lady if there are still a lot of stocks, she said still OK and she said so long put QCM, then can collect from there.
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post Jan 28 2018, 09:14 PM

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QUOTE(fruitie @ Jan 28 2018, 06:55 PM)
Collected all my 5 SIMs from Quill City Mall, queue was short and plenty of stock. Now on the way back home to activate and test. biggrin.gif
*
Requested on 25 Jan to pickup at QCM too
But forget
How long we can leave the sim uncollect at TM point?

Any idea ?
tympg
post Jan 28 2018, 09:23 PM

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QUOTE(vin_ann @ Jan 28 2018, 09:14 PM)
Requested on 25 Jan to pickup at QCM too
But forget
How long we can leave the sim uncollect at TM point?

Any idea ?
*
30 days
boonhan
post Jan 28 2018, 09:25 PM

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QUOTE(tan_aniki @ Jan 28 2018, 05:23 PM)
urs is through delivery or pickup?
maybe that's what happen to those delivery without IC "scanned"...
*
I pick up at tmpoint sunway.
They got scanned my ic with reader.
boonhan
post Jan 28 2018, 09:27 PM

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QUOTE(fruitie @ Jan 28 2018, 06:55 PM)
Collected all my 5 SIMs from Quill City Mall, queue was short and plenty of stock. Now on the way back home to activate and test. biggrin.gif
*
Let me know if u managed to get sms from the app first time login.
I mnp in, until now didnt get the sms.
fruitie
post Jan 28 2018, 09:39 PM

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QUOTE(boonhan @ Jan 28 2018, 09:27 PM)
Let me know if u managed to get sms from the app first time login.
I mnp in, until now didnt get the sms.
*
I managed to register first time login for all 5 SIMs because mine is not MNP.

Anyway, at first I thought the connection will be so bad that I have no faith to utilize the free 100GB. I think I was wrong and just simply chucked into my spare phone - Alcatel Pixi 4, I Googled and I'm surprised it's one of the Webe LTE phones. laugh.gif

This is my speed in my house at PJ:
user posted image
stark4321
post Jan 28 2018, 09:41 PM

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the app is kinda sucks, we can't even see the basic information such as how many days remaining (validity).

They should let us see if we make any "chargeable usage" and reset the 90 days validity.

Second thing is, why can't we view all 5 numbers in 1 single login??? since we register the 5 numbers using 1 IC.
kiritoffx
post Jan 28 2018, 09:42 PM

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ada ussd code tak?
reload card ada?

tanya coz pakai windows phone, there is no app
fruitie
post Jan 28 2018, 09:49 PM

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QUOTE(stark4321 @ Jan 28 2018, 09:41 PM)
the app is kinda sucks, we can't even see the basic information such as how many days remaining (validity).

They should let us see if we make any "chargeable usage" and reset the 90 days validity.

Second thing is, why can't we view all 5 numbers in 1 single login??? since we register the 5 numbers using 1 IC.
*
Yes, 5 logins for 5 no. really totally doh.gif

Regardless, I believe the app will be updated and enhanced. Give them some benefits of doubt. laugh.gif
They don't even have an official page for this UniFi Mobile right? sweat.gif
billy_overheat
post Jan 28 2018, 09:49 PM

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QUOTE(kiritoffx @ Jan 28 2018, 09:42 PM)
ada ussd code tak?
reload card ada?

tanya coz pakai windows phone, there is no app
*
Nope. You'll need to use the app anyhow.
stark4321
post Jan 28 2018, 09:53 PM

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anyone in Kuching area can share their signal/speed?
Pan84
post Jan 28 2018, 10:27 PM

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Guys, I have issues with TM fixed line. Since unifi mobile has no validity, thinking to replace fixed line with this mobile service. Anyone can recommend me a device for 3 in 1, call, data and wifi to fit in my house? Thanks
annoymous1234
post Jan 28 2018, 11:24 PM

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Has anyone tried to see if we can make calls and send sms without buying add on?
fruitie
post Jan 28 2018, 11:40 PM

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QUOTE(annoymous1234 @ Jan 28 2018, 11:24 PM)
Has anyone tried to see if we can make calls and send sms without buying add on?
*
Why not? It comes with free 10 SMS-es and free 10 minutes. Just tried.
sbd
post Jan 28 2018, 11:46 PM

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he means after that 10/10 free ones...
tympg
post Jan 29 2018, 12:01 AM

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QUOTE(Pan84 @ Jan 28 2018, 10:27 PM)
Guys, I have issues with TM fixed line. Since unifi mobile has no validity, thinking to replace fixed line with this mobile service. Anyone can recommend me a device for 3 in 1, call, data and wifi to fit in my house? Thanks
*
Like this one?
https://m.tomtop.com/p-c4700.html?currency=...IAaAgUhEALw_wcB
Pan84
post Jan 29 2018, 01:07 AM

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QUOTE(tympg @ Jan 29 2018, 12:01 AM)
Like this one?
https://m.tomtop.com/p-c4700.html?currency=...IAaAgUhEALw_wcB
*
Yup. rclxms.gif but not sure this model can support with LTE band. I search on some seller at Lelong or lazada. Didn't state can support on YES OR WEBE service hmm.gif . If confirm can support, then straight away buy it then terminated the fixed line. thumbup.gif
Max2006
post Jan 29 2018, 04:44 AM

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QUOTE(enviro @ Jan 27 2018, 09:20 AM)
They send email ask me to collect from TM pandan indah. Stated in email Saturday 9am to 1 pm opening hrs. Went there  just now and saw notice on entrance Saturday, Sunday and public holidays closed. Pity the hundreds who will make a wasted trip there today. They don't  even know their own working hours.
*
I am one of the hundreds who wasted the trip there on Saturday! mad.gif

Tomorrow need to skip my lunch and go there to collect. doh.gif
tan_aniki
post Jan 29 2018, 06:41 AM

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QUOTE(enviro @ Jan 28 2018, 07:18 PM)
If their email ask me to collect from pandan  indah  branch ,can I collect from quill  city malls instead?
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livechat said no, but if you said the pandan indah branch unable to scan ur ic, u might able to switch to sunway pyramid as there might able to give u sim card without troublesome scanning
tan_aniki
post Jan 29 2018, 06:41 AM

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QUOTE(hirota @ Jan 28 2018, 08:08 PM)
So sad my leeco letv s3 not support band 5 LTE...
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i'm using B40 at Kepong~
tan_aniki
post Jan 29 2018, 06:43 AM

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QUOTE(stark4321 @ Jan 28 2018, 09:41 PM)
the app is kinda sucks, we can't even see the basic information such as how many days remaining (validity).

They should let us see if we make any "chargeable usage" and reset the 90 days validity.

Second thing is, why can't we view all 5 numbers in 1 single login??? since we register the 5 numbers using 1 IC.
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check the history for last day u perform reload, add on or payu
tan_aniki
post Jan 29 2018, 06:46 AM

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QUOTE(kiritoffx @ Jan 28 2018, 09:42 PM)
ada ussd code tak?
reload card ada?

tanya coz pakai windows phone, there is no app
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there are few android emulator which can install to windows but not phone la, use them and install the apps to perform reload etc
al_madd
post Jan 29 2018, 07:13 AM

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QUOTE(fruitie @ Jan 28 2018, 09:49 PM)

They don't even have an official page for this UniFi Mobile right? sweat.gif
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https://unifi.com.my/mobile/index.html?custType=mobile
tan_aniki
post Jan 29 2018, 07:15 AM

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QUOTE(al_madd @ Jan 29 2018, 07:13 AM)
https://unifi.com.my/mobile/index.html?custType=mobile
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i think what he mean is the web login page
but i believe webe will be soon take over for us to login through their web page and interesting promotion will be up for existing webe users
hirota
post Jan 29 2018, 07:36 AM

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QUOTE(tan_aniki @ Jan 29 2018, 06:41 AM)
i'm using B40 at Kepong~
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What phone you using?
iamoracle
post Jan 29 2018, 07:39 AM

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This is what I learnt from livechat. If you don't collect your SIM card(s) within 30 days from the order date, your order will be cancelled automatically.
al_madd
post Jan 29 2018, 08:19 AM

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QUOTE(tan_aniki @ Jan 29 2018, 07:15 AM)
i think what he mean is the web login page
but i believe webe will be soon take over for us to login through their web page and interesting promotion will be up for existing webe users
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Login using unifi acc
cybpsych
post Jan 29 2018, 08:31 AM

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QUOTE(iamoracle @ Jan 29 2018, 07:39 AM)
This is what I learnt from livechat. If you don't collect your SIM card(s) within 30 days from the order date, your order will be cancelled automatically.
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i was told 90 days. hmm.gif
stark4321
post Jan 29 2018, 08:33 AM

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QUOTE(tan_aniki @ Jan 29 2018, 06:43 AM)
check the history for last day u perform reload, add on or payu
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Still have to check the date manually, count when is the 90th days...

Which telco apps nowadays didn't provide such basic info on dashboard???
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post Jan 29 2018, 08:42 AM

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QUOTE(Pan84 @ Jan 29 2018, 01:07 AM)
Yup. rclxms.gif  but not sure this model can support with LTE band. I search on some seller at Lelong or lazada. Didn't state can support on YES OR WEBE service  hmm.gif . If confirm can support, then straight away buy it then terminated the fixed line. thumbup.gif
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go for tenda 4g680. it has all the tech u needed. btw i am currently using huawei e5172 because i am unaware of the tenda unit. tenda unit has the band 5 / 38 /40 future proof for unifi mobile.
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QUOTE(hirota @ Jan 29 2018, 07:36 AM)
What phone you using?
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Mi Max

Kajang only can get B5 using Redmi Note 3 Pro, Kepong RN3 also detect B40 only
tan_aniki
post Jan 29 2018, 09:07 AM

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QUOTE(stark4321 @ Jan 29 2018, 08:33 AM)
Still have to check the date manually, count when is the 90th days...

Which telco apps nowadays didn't provide such basic info on dashboard???
*
as i know for active to passive, other telco got send sms to remind u to reload, so for this case, we assume they will as well but who knows, we only can know this when 89 days has come

as for passive period till line termination, all telco didn't provide this support to remind u that ur line will be terminate soon, so if unifi is using this method, then no choice but u have to do this manually
MGM
post Jan 29 2018, 09:12 AM

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QUOTE(tan_aniki @ Jan 29 2018, 09:07 AM)
as i know for active to passive, other telco got send sms to remind u to reload, so for this case, we assume they will as well but who knows, we only can know this when 89 days has come

as for passive period till line termination, all telco didn't provide this support to remind u that ur line will be terminate soon, so if unifi is using this method, then no choice but u have to do this manually
*
as for passive period till line termination, all telco didn't provide this support to remind u that ur line will be terminate soon,

AFAIK umobile did send this recently to my line, somebody mentioned about Digi too.
cybpsych
post Jan 29 2018, 09:16 AM

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very obvious TM is avoiding to be transparent and disclosing the lifecycle of their new prepaid plan.

pray they include variety of notifications to inform customers. else, tons of complaints to mcmc/cfm due to TM's failure to inform customers appropriately, instead of hiding everything inside the app, which is also bare minimum.
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QUOTE(MGM @ Jan 29 2018, 09:12 AM)
as for passive period till line termination, all telco didn't provide this support to remind u that ur line will be terminate soon,

AFAIK umobile did send this recently to my line, somebody mentioned about Digi too.
*
oh izzit, maybe i didn't receive as i always leave it to airplane mode till 59 days then only reload with 200 Bpoints to stay active for another 2 days, then they will send sms to remind me to reload after 1 day
fruitie
post Jan 29 2018, 09:17 AM

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QUOTE(tan_aniki @ Jan 29 2018, 06:41 AM)
livechat said no, but if you said the pandan indah branch unable to scan ur ic, u might able to switch to sunway pyramid as there might able to give u sim card without troublesome scanning
*
QUOTE(tan_aniki @ Jan 29 2018, 06:41 AM)
i'm using B40 at Kepong~
*
QUOTE(tan_aniki @ Jan 29 2018, 06:43 AM)
check the history for last day u perform reload, add on or payu
*
QUOTE(tan_aniki @ Jan 29 2018, 06:46 AM)
there are few android emulator which can install to windows but not phone la, use them and install the apps to perform reload etc
*
Kindly multi-quote your posts. 4 in a row is not cool ya.
https://forum.lowyat.net/index.php?act=faq&article=10

QUOTE(al_madd @ Jan 29 2018, 07:13 AM)
https://unifi.com.my/mobile/index.html?custType=mobile
*
Yeah, knew about this site. I thought it was temporary only, still not have so much details like local calls rate.

QUOTE(tan_aniki @ Jan 29 2018, 07:15 AM)
i think what he mean is the web login page
but i believe webe will be soon take over for us to login through their web page and interesting promotion will be up for existing webe users
*
Erm, I'm not a "he" anyway.
Yeah, login page too but al_madd mentioned can use UniFi login, I will try later.
tympg
post Jan 29 2018, 09:17 AM

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QUOTE(cybpsych @ Jan 29 2018, 08:31 AM)
i was told 90 days.  hmm.gif
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It's 30 days. It's mentioned in the email after you have applied for the SIM card (s).
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post Jan 29 2018, 09:20 AM

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QUOTE(tympg @ Jan 29 2018, 09:17 AM)
It's 30 days.  It's mentioned in the email after you have applied for the SIM card (s).
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being told by cs and stated in email, is two different info laugh.gif

whatever it is, i am collecting the cards in few days time anyway.
manixramz
post Jan 29 2018, 09:23 AM

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QUOTE(fruitie @ Jan 29 2018, 09:17 AM)
Kindly multi-quote your posts. 4 in a row is not cool ya.
https://forum.lowyat.net/index.php?act=faq&article=10
Yeah, knew about this site. I thought it was temporary only, still not have so much details like local calls rate.
Erm, I'm not a "he" anyway.
Yeah, login page too but al_madd mentioned can use UniFi login, I will try later.
*
no local call rate i think ,

either rm 10 for 60 mins or rm 30 for 200 mins , and no expiring . same as data.
cybpsych
post Jan 29 2018, 09:25 AM

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QUOTE(manixramz @ Jan 29 2018, 09:23 AM)
no local call rate i think ,

either rm 10 for 60 mins or rm 30 for 200 mins , and no expiring . same as data.
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if voice/sms/data all finish, what is the behavior?

can receive incoming calls? or total service block?
manixramz
post Jan 29 2018, 09:35 AM

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QUOTE(cybpsych @ Jan 29 2018, 09:25 AM)
if voice/sms/data all finish, what is the behavior?

can receive incoming calls? or total service block?
*
well incoming calls should be normal , incoming call only will be effected if your line is inactive for 90 days.

if all finish , its like u out of credit , reload and subscribe to voice plan
manixramz
post Jan 29 2018, 09:38 AM

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because it's new and customer service is handle by few management , u will get mixed info .

90 minutes inactive = u didnt make any call , or use any data or sms , just idle receive calls only .

if u use data , call or sms ( even free ones ) its consider usage .

Tm want u to finish freebies and start reload so they can make money .


this info is from launch plan , i dont know if they change it after launch , cause ppl are registering 5 line for 100gb

This post has been edited by manixramz: Jan 29 2018, 09:41 AM
cybpsych
post Jan 29 2018, 09:40 AM

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QUOTE(manixramz @ Jan 29 2018, 09:38 AM)
because it's new and customer service is handle by few management , u will get mixed info .

90 minutes inactive = u didnt make any call , or use any data or sms , just idle receive calls only .

if u use data , call or sms ( even free ones ) its consider usage .

Tm want u to finish freebies and start reload so they can make money .
*
yes that's their plan anyway and is based on assumption you USE rather than keeping it unplugged/incoming call-sms laugh.gif

better still, put in smartphone lor. the mobile app itself will use data anyway, auto-extend without making calls/sms
fruitie
post Jan 29 2018, 09:42 AM

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QUOTE(cybpsych @ Jan 29 2018, 09:40 AM)
yes that's their plan anyway and is based on assumption you USE rather than keeping it unplugged/incoming call-sms  laugh.gif

better still, put in smartphone lor. the mobile app itself will use data anyway, auto-extend without making calls/sms
*
Is it really verified that surfing 1MB will extend validity? I read about Soyacincau's comment but TM did mention something like usage with cost. hmm.gif
If can extend by using the free 20GB then fantastic la. laugh.gif

This post has been edited by fruitie: Jan 29 2018, 09:46 AM
tympg
post Jan 29 2018, 09:45 AM

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If you still have freebie minutes left but you buy a Call & SMS add-on, from which one will be deducted first when you make a call, the freebie or the add-on?
cybpsych
post Jan 29 2018, 09:48 AM

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QUOTE(fruitie @ Jan 29 2018, 09:42 AM)
Is it really verified that surfing 1MB will extend validity? I read about Soyacincau's comment but TM did mention something like usage with cost. hmm.gif
If can extend by using the free 20GB then fantastic la. laugh.gif
*
i wish too but the FAQ doesnt mention the which type of usage is considered "chargeable" bangwall.gif

QUOTE(tympg @ Jan 29 2018, 09:45 AM)
If you still have freebie minutes left but you buy a Call & SMS add-on, from which one will be deducted first when you make a call, the freebie or the add-on?
*
curious too because there could be few variation:

free
free + promo 20gb
free + promo 20gb + add-on

the faq doesnt specify what is the usage priority too.
SUSM4A1
post Jan 29 2018, 09:53 AM

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how is the coverage?
anyone tested in kelantan?
tan_aniki
post Jan 29 2018, 09:54 AM

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QUOTE(tympg @ Jan 29 2018, 09:45 AM)
If you still have freebie minutes left but you buy a Call & SMS add-on, from which one will be deducted first when you make a call, the freebie or the add-on?
*
deduct freebies then only add on
TSstephantsen
post Jan 29 2018, 10:06 AM

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anyone can share the ims apn profile? i could connect to unifi volte network
iXora.ix
post Jan 29 2018, 10:20 AM

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QUOTE(teamjoker @ Jan 29 2018, 09:55 AM)
I took 2 numbers. Going to collect mine today. Let's see how good is this.
*
why 2? why not 5? biggrin.gif
I collect my sim at Quill city mall, the only tm point in kl open everyday till 930pm. Luckily yesterday not many people.
UntilUComeBack
post Jan 29 2018, 10:33 AM

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so the lowest plan is RM13?

if i just topup that one monthly, can use basic internet?
mitodna
post Jan 29 2018, 10:52 AM

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QUOTE(iamoracle @ Jan 29 2018, 07:39 AM)
This is what I learnt from livechat. If you don't collect your SIM card(s) within 30 days from the order date, your order will be cancelled automatically.
*
Also, they can not cancel your order if you want to cancel it

Need to wait 30 days for the auto cancellation

Edit: Sorry for the typo

This post has been edited by mitodna: Jan 29 2018, 10:55 AM
tympg
post Jan 29 2018, 10:52 AM

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From the FAQ:
Attached Image
But this is data only. That's why I asked about phone calls.
cybpsych
post Jan 29 2018, 10:53 AM

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QUOTE(mitodna @ Jan 29 2018, 10:52 AM)
Also, they can cancel your order if you want to cancel it and change location of the pickup.
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if cancel, can get back the numbers? i'm sure released back to pool liao
mitodna
post Jan 29 2018, 10:56 AM

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QUOTE(cybpsych @ Jan 29 2018, 10:53 AM)
if cancel, can get back the numbers? i'm sure released back to pool liao
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Can not cancel order, live chat ask me to feedback Thier app, wtf, must be a unhappy staff, thinking I will angry rate 1 star
tan_aniki
post Jan 29 2018, 10:57 AM

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QUOTE(UntilUComeBack @ Jan 29 2018, 10:33 AM)
so the lowest plan is RM13?

if i just topup that one monthly, can use basic internet?
*
RM10, 60min + 60sms, data u still got 20GB can slowly consume it
but dont buy any add on first unless u really port in ur number n need to call or sms or finish up the free 20GB or unable to detect LTE and finish up the 50MB, cos after reload u got another 90 days
before that u got 90 days to perform reload as well, so slowly consume ur free data 1st

This post has been edited by tan_aniki: Jan 29 2018, 11:11 AM
enviro
post Jan 29 2018, 11:13 AM

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QUOTE(Max2006 @ Jan 29 2018, 04:44 AM)
I am one of the hundreds who wasted the trip there on Saturday! mad.gif

Tomorrow need to skip my lunch and go there to collect. doh.gif
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If you want to come to pandan Indah TM now, there are 50 persons waiting inline. More than 1 hour wait definitely. Regrets not using courier lol
fruitie
post Jan 29 2018, 11:21 AM

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For those in KL/Selangor and haven't subscribed and intend to subscribe, please choose Quill City Mall and Sunway Pyramid, still have stock for now and service is fast.

This post has been edited by fruitie: Jan 29 2018, 11:21 AM
iXora.ix
post Jan 29 2018, 11:23 AM

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QUOTE(fruitie @ Jan 29 2018, 11:21 AM)
For those in KL/Selangor and haven't subscribed and intend to subscribe, please choose Quill City Mall and Sunway Pyramid, still have stock for now and service is fast.
*
Agree, I went there last night and less than 5 min I get my 5 sim card. rclxms.gif Open till 930PM
fruitie
post Jan 29 2018, 11:25 AM

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QUOTE(iXora.ix @ Jan 29 2018, 11:23 AM)
Agree, I went there last night and less than 5 min I get my 5 sim card. rclxms.gif Open till 930PM
*
Yes, QCM is always my preferred choice for UniFi matters. Been going there since they opened in Nov 2016. I collected mine last evening too and there were 7 no. ahead of me but all done within 15 minutes, not too bad for me.
UntilUComeBack
post Jan 29 2018, 11:27 AM

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QUOTE(tan_aniki @ Jan 29 2018, 10:57 AM)
RM10, 60min + 60sms, data u still got 20GB can slowly consume it
but dont buy any add on first unless u really port in ur number n need to call or sms or finish up the free 20GB or unable to detect LTE and finish up the 50MB, cos after reload u got another 90 days
before that u got 90 days to perform reload as well, so slowly consume ur free data 1st
*
oh? coz i choose new number.
so planning to use this number for data only.
hmmm
sebastianchan
post Jan 29 2018, 11:34 AM

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Anyone uses this on Mifi?
Also what is the best affordable Mifi to use for this?
cybpsych
post Jan 29 2018, 11:37 AM

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QUOTE(sebastianchan @ Jan 29 2018, 11:34 AM)
Anyone uses this on Mifi?
Also what is the best affordable Mifi to use for this?
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maybe webe's own huawei E5377. but seems this modem is already finish stock.
tan_aniki
post Jan 29 2018, 11:39 AM

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QUOTE(UntilUComeBack @ Jan 29 2018, 11:27 AM)
oh? coz i choose new number.
so planning to use this number for data only.
hmmm
*
then u just wait for another 89 days then only reload if unable to finish up the 20GB, after that another 89 days only call to Canada/France/Thailand/UK/USA fixed line with just 15cents and u can perform the same every 89 days to finish up all the 20GB.
RM10 for 20GB is not a bad deal anyway tongue.gif
ckokwei
post Jan 29 2018, 11:40 AM

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anyone face such problem also ? Set APN and name according to instruction. But when I try run speedtest, this is not able to run at all. Whats wrong on it. Im trying using Honor 6 for the sim.
stevenlee
post Jan 29 2018, 11:44 AM

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Anyone can share is this plan can use on 4g USB modem?
What are the 4g modem using currently.
tan_aniki
post Jan 29 2018, 11:51 AM

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QUOTE(ckokwei @ Jan 29 2018, 11:40 AM)
anyone face such problem also ? Set APN and name according to instruction. But when I try run speedtest, this is not able to run at all. Whats wrong on it. Im trying using Honor 6 for the sim.
*
it should be unifi unifi or webe webe but i havn't start browse with their data yet, plan to utilise u mobile data till 31 jan then change to prepaid then only start using it but not for speed test purpose cos i don't use it to download heavy stuff, house got digi i150 enough for the download
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post Jan 29 2018, 11:53 AM

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QUOTE(teamjoker @ Jan 29 2018, 11:52 AM)
Haha. Mine too long wait till I gave up. Maybe next week only collect.
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later 20GB freebie gone~
arefiq09
post Jan 29 2018, 11:56 AM

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QUOTE(stevenlee @ Jan 29 2018, 11:44 AM)
Anyone can share is this plan can use on 4g USB modem?
What are the 4g modem using currently.
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I don't have 4G USB Modem, but I use a MIFI Huawei E5577S and it works fine. As long as your modem support Band 5 850MHz it should be ok. After inserting the SIM you need to configure the APN setting.
tan_aniki
post Jan 29 2018, 11:58 AM

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my wife just went to Kajang TMPoint and she has collected it without "scanning" IC, just typing only after so many complaint from consumer about the scanning stuff~
ckokwei
post Jan 29 2018, 11:59 AM

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QUOTE(tan_aniki @ Jan 29 2018, 11:51 AM)
it should be unifi unifi or webe webe but i havn't start browse with their data yet, plan to utilise u mobile data till 31 jan then change to prepaid then only start using it but not for speed test purpose cos i don't use it to download heavy stuff, house got digi i150 enough for the download
*
Yes, its unifi unifi. the instruction are pretty straight and easy. Currently Im holding the primary line as well. Just took this unifi mobile a sub want. So would like to give it a try see how the speed . End up speedtest not able to run, surf insta, its not moving at all. Wonder is it phone problem . Or their network are not wider enough. Well, Im in PJ area, should not be a big deal.
tan_aniki
post Jan 29 2018, 12:03 PM

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QUOTE(ckokwei @ Jan 29 2018, 11:59 AM)
Yes, its unifi unifi. the instruction are pretty straight and easy. Currently Im holding the primary line as well. Just took this unifi mobile a sub want. So would like to give it a try see how the speed . End up speedtest not able to run, surf insta, its not moving at all. Wonder is it phone problem . Or their network are not wider enough. Well, Im in PJ area, should not be a big deal.
*
u got receive the sms "RM0.00 unifi: 601XXXXXXX has been successfully registered and activated..." or not? self collect or delivery? some delivery unable to be activated and might need to go TMPoint to activate... Another TM con on delivery charges...

This post has been edited by tan_aniki: Jan 29 2018, 12:04 PM
ckokwei
post Jan 29 2018, 12:12 PM

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QUOTE(tan_aniki @ Jan 29 2018, 12:03 PM)
u got receive the sms "RM0.00 unifi: 601XXXXXXX has been successfully registered and activated..." or not? self collect or delivery? some delivery unable to be activated and might need to go TMPoint to activate... Another TM con on delivery charges...
*
Im self collect. But did not try out on the spot. Well, in that case I will go tm again to ask about that. I'm worry because phone are not compatible. ANyway thank for your reply. Hope yours are working well. biggrin.gif
iamoracle
post Jan 29 2018, 12:21 PM

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Anyone collected from Tmn Desa TMPoint? How is the stock and queue there?
Sycamore
post Jan 29 2018, 12:27 PM

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Just collected mine at TM Muzeum. biggrin.gif
7 people queuing when I reached there.
Total waiting time around 15 minutes.
When I left around 10 people queuing.

Will try it out tonight.
But I believe shouldn't have any problem as webe's working fine on my mobile.
FunkyBass
post Jan 29 2018, 12:45 PM

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Whose pick up point at TM Bangsar ....today will be the last day... TM Bangsar gonna move out to Jalan Pantai Bharu
tan_aniki
post Jan 29 2018, 12:55 PM

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QUOTE(teamjoker @ Jan 29 2018, 12:07 PM)
So kiasu?
*
everyone get this unifi is after the 20GB, this is not kiasu or not kiasu as TM only giving out 1mil free 20GB

QUOTE(ckokwei @ Jan 29 2018, 12:12 PM)
Im self collect. But did not try out on the spot. Well, in that case I will go tm again to ask about that. I'm worry because phone are not compatible. ANyway thank for your reply. Hope yours are working well.  biggrin.gif
*
even my mi max dun have band 5 also can activate
the activated time in the history is exactly the time when we collect
try airplane mode then back online and see how
mine are all working fine and i got another 5 from my wife today~ total 200GB to consume~
Ngto
post Jan 29 2018, 01:01 PM

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QUOTE(tan_aniki @ Jan 29 2018, 12:55 PM)
everyone get this unifi is after the 20GB, this is not kiasu or not kiasu as TM only giving out 1mil free 20GB
even my mi max dun have band 5 also can activate
the activated time in the history is exactly the time when we collect
try airplane mode then back online and see how
mine are all working fine and i got another 5 from my wife today~ total 200GB to consume~
*
Will only get 3g without band 5?
Ngto
post Jan 29 2018, 01:09 PM

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QUOTE(teamjoker @ Jan 29 2018, 01:01 PM)
I mean on the period where if I collect next week, the freebie 20GB will be gone.
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Prepaid is free, incl 20gb lte data, while stocks last (1 mil). A lot collect 5 free sims, total 100gb.
tan_aniki
post Jan 29 2018, 01:11 PM

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QUOTE(Ngto @ Jan 29 2018, 01:01 PM)
Will only get 3g without band 5?
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yup, but even at Kepong, i'm able to get band 40 as well
but anyway got 3G also can activate
Ngto
post Jan 29 2018, 01:20 PM

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QUOTE(teamjoker @ Jan 29 2018, 01:11 PM)
I mean I already registered. Just need to collect. The while stocks lasts already reserved 2 for me. Unless i didn't collect within 1 month, then will be gone.
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smallcrab
post Jan 29 2018, 01:27 PM

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Just tried on my phone that supports Band 5 (Lenovo P2)

Only get 4G connection, while my usual Hotlink getting 4G+. Area: Puchong

BTW the data cost seems more expensive that Hotlink rates. So far can't justify if i should port out from Hotlink.
tan_aniki
post Jan 29 2018, 01:31 PM

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QUOTE(teamjoker @ Jan 29 2018, 01:11 PM)
I mean I already registered. Just need to collect. The while stocks lasts already reserved 2 for me. Unless i didn't collect within 1 month, then will be gone.
*
the activation is only done on the spot u collect, not through apps
through apps is only foc RM10.60 for the sim card, not compulsory free 20GB for u unless u activate within the 1mil mark

QUOTE(smallcrab @ Jan 29 2018, 01:27 PM)
Just tried on my phone that supports Band 5 (Lenovo P2)

Only get 4G connection, while my usual Hotlink getting 4G+.  Area: Puchong

BTW the data cost seems more expensive that Hotlink rates.  So far can't justify if i should port out from Hotlink.
*
4G+ or LTE-A is depends on telco, u need band 5 and band 40 and ur device must support that as well: https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Asia

urs only support b3+b7: https://forum.xda-developers.com/lenovo-p2/...-ca-p2-t3707584

This post has been edited by tan_aniki: Jan 29 2018, 01:35 PM
kopiride
post Jan 29 2018, 01:36 PM

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Self collect need to show any id? Let say i apply father mother sister each 5 lines = 15 sims. Need them to be there to collect?
tan_aniki
post Jan 29 2018, 01:37 PM

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QUOTE(teamjoker @ Jan 29 2018, 01:34 PM)
Oh lidat. Well, if it's not mine, it's not mine.
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but i think before 31 march 2018 everyone will get the free 20GB cos they want market share, they don't care about those data as the infrastructure is already there wink.gif
tan_aniki
post Jan 29 2018, 01:38 PM

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QUOTE(kopiride @ Jan 29 2018, 01:36 PM)
Self collect need to show any id? Let say i apply father mother sister each 5 lines = 15 sims. Need them to be there to collect?
*
yes, they need the original ic
but u can try with photo taken and authorization lettter since now they don't make "scanning"

sorry ya, after replying the previous then only saw this msg, no purposely don't wanna do multi quote tongue.gif

This post has been edited by tan_aniki: Jan 29 2018, 01:39 PM
sainod
post Jan 29 2018, 01:40 PM

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speedtest incoming ....??
fruitie
post Jan 29 2018, 01:41 PM

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QUOTE(tan_aniki @ Jan 29 2018, 01:38 PM)
yes, they need the original ic
but u can try with photo taken and authorization lettter since now they don't make "scanning"

sorry ya, after replying the previous then only saw this msg, no purposely don't wanna do multi quote tongue.gif
*
QCM still scans OCR though, at least for mine.

QUOTE(sainod @ Jan 29 2018, 01:40 PM)
speedtest incoming ....??
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Already shared last night. tongue.gif
tan_aniki
post Jan 29 2018, 01:43 PM

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QUOTE(fruitie @ Jan 29 2018, 01:41 PM)
QCM still scans OCR though, at least for mine.
Already shared last night. tongue.gif
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yup, but i think starting from today they scrapped the ic scanning stuff as last week a lot of ppl complaining
fruitie
post Jan 29 2018, 01:44 PM

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QUOTE(tan_aniki @ Jan 29 2018, 01:43 PM)
yup, but i think starting from today they scrapped the ic scanning stuff as last week a lot of ppl complaining
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Oh? Mine just last night but it was fast for me, so no complaint. tongue.gif
tan_aniki
post Jan 29 2018, 01:48 PM

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QUOTE(fruitie @ Jan 29 2018, 01:44 PM)
Oh? Mine just last night but it was fast for me, so no complaint. tongue.gif
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cos urs n mine can scan through, some old ic without the head in the middle unable to go through, then they told the customer to go exchange for new ic and got shooted in the facebook
nas
post Jan 29 2018, 01:55 PM

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Went to TM Tasek, Ipoh to go and collect the cards, say no stock already and was asked to come back tomorrow. Real disappointed. When I was there, many people were queuing up applying for the SIM card. I thought they only entertain online application? I applied 2 cards on Saturday.

Those who applied online, they will update you to go and collect right?
tan_aniki
post Jan 29 2018, 01:56 PM

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QUOTE(nas @ Jan 29 2018, 01:55 PM)
Went to TM Tasek, Ipoh to go and collect the cards, say no stock already and was asked to come back tomorrow. Real disappointed. When I was there, many people were queuing up applying for the SIM card. I thought they only entertain online application? I applied 2 cards on Saturday.

Those who applied online, they will update you to go and collect right?
*
you can go directly to any TMPoint and use your smartphone to go through the same process

bvut anyway, they should open up two line, one for pre-register and one direct walkin

This post has been edited by tan_aniki: Jan 29 2018, 01:57 PM
fruitie
post Jan 29 2018, 01:57 PM

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QUOTE(tan_aniki @ Jan 29 2018, 01:48 PM)
cos urs n mine can scan through, some old ic without the head in the middle unable to go through, then they told the customer to go exchange for new ic and got shooted in the facebook
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laugh.gif This is so funny, asking customers to exchange IC is like slapping their own face. doh.gif laugh.gif
tan_aniki
post Jan 29 2018, 01:59 PM

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QUOTE(fruitie @ Jan 29 2018, 01:57 PM)
laugh.gif This is so funny, asking customers to exchange IC is like slapping their own face. doh.gif laugh.gif
*
that's y they got shoot by the customer
because i'm using my wife ic photo in my phone for them to scan, they even said because this is not a real ic, the phone cannot scan the chip...
come on, ur phone n my phone is just a camera, where got such advance sensor built in to read the chip from back camera...
xperiaVuser
post Jan 29 2018, 02:18 PM

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QUOTE(tan_aniki @ Jan 29 2018, 01:31 PM)
4G+ or LTE-A is depends on telco, u need band 5 and band 40 and ur device must support that as well: https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Asia
So it's not only band 5? Both band 5 and 40 works anywhere that has coverage?

How's the call/line quality so far? Does it go 'No Service' frequently?
tan_aniki
post Jan 29 2018, 02:24 PM

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QUOTE(xperiaVuser @ Jan 29 2018, 02:18 PM)
So it's not only band 5? Both band 5 and 40 works anywhere that has coverage?

How's the call/line quality so far? Does it go 'No Service' frequently?
*
yes, both band must be there and ur phone also need to support B5+B40 LTE-A
i hvt try out the call and data yet, wait until i switch my u mobile to prepaid then only start using it

tested the call from landline incoming, switch to 3G automatically and back to 4G after call ended
quality ok though

This post has been edited by tan_aniki: Jan 29 2018, 02:27 PM
moodswingfella
post Jan 29 2018, 02:29 PM

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Sifu. How to know if my hp got support this band 5 band 40 band this band that. Help ayam nub sad.gif
tympg
post Jan 29 2018, 02:31 PM

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QUOTE(moodswingfella @ Jan 29 2018, 02:29 PM)
Sifu.  How to know if my hp got support this band 5 band 40 band this band that. Help ayam nub sad.gif
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Google
<your phone model name> specifications
moodswingfella
post Jan 29 2018, 02:36 PM

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QUOTE(tympg @ Jan 29 2018, 02:31 PM)
Google
<your phone model name> specifications
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Other than that can check via phone setting onot?
Theoutspokenguy
post Jan 29 2018, 02:36 PM

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QUOTE(nas @ Jan 29 2018, 01:55 PM)
Went to TM Tasek, Ipoh to go and collect the cards, say no stock already and was asked to come back tomorrow. Real disappointed. When I was there, many people were queuing up applying for the SIM card. I thought they only entertain online application? I applied 2 cards on Saturday.

Those who applied online, they will update you to go and collect right?
*
Actually when I waiting for my turn. I went to app and register to maximum since the SIM are free. Collect my other 4sims in 5 mins after complete ordered

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This post has been edited by Theoutspokenguy: Jan 29 2018, 02:37 PM
tympg
post Jan 29 2018, 02:37 PM

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QUOTE(moodswingfella @ Jan 29 2018, 02:36 PM)
Other than that can check via phone setting onot?
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Settings don't usually tell which band the phone supports.
xperiaVuser
post Jan 29 2018, 02:41 PM

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QUOTE(tan_aniki @ Jan 29 2018, 02:24 PM)
yes, both band must be there and ur phone also need to support B5+B40 LTE-A
i hvt try out the call and data yet, wait until i switch my u mobile to prepaid then only start using it
I see, so it's carrier aggregation to get LTE-A speed. But if a phone supports either one only, you will still get a LTE(4G) connection right?

QUOTE(tan_aniki @ Jan 29 2018, 02:24 PM)
tested the call from landline incoming, switch to 3G automatically and back to 4G after call ended
quality ok though
Great, thanks thumbup.gif I guess have to try out and find out more
SUSjudehow
post Jan 29 2018, 03:04 PM

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I have inserted my new SIM card how do I activate it ?
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post Jan 29 2018, 03:04 PM

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QUOTE(xperiaVuser @ Jan 29 2018, 02:41 PM)
I see, so it's carrier aggregation to get LTE-A speed. But if a phone supports either one only, you will still get a LTE(4G) connection right?
Great, thanks  thumbup.gif  I guess have to try out and find out more
*
just don't care about the LTE-A la... want so fast speed for what?
unless u are subscribing Digi i150, that one i'm using E5186s-22a to get around 100Mbps.
else u dont need 100Mbps for this as 20GB as it will be gone in 1638.4sec = 27min18.4sec
tan_aniki
post Jan 29 2018, 03:04 PM

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QUOTE(judehow @ Jan 29 2018, 03:04 PM)
I have inserted my new SIM card how do I activate it ?
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delivery or self collect?
SUSjudehow
post Jan 29 2018, 03:06 PM

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QUOTE(tan_aniki @ Jan 29 2018, 03:04 PM)
delivery or self collect?
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Today on the spot apply n Self collet today
tan_aniki
post Jan 29 2018, 03:10 PM

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QUOTE(judehow @ Jan 29 2018, 03:06 PM)
Today on the spot apply n Self collet today
*
did you got the SMS "RM0.00 unifi: 601XXXXXXX has been successfully registered and activated..." or not? if not, u need to wait for it
try airplane mode then back on and see
Pan84
post Jan 29 2018, 03:22 PM

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QUOTE(jctasoga @ Jan 29 2018, 08:42 AM)
go for tenda 4g680. it has all the tech u needed. btw i am currently using huawei e5172 because i am unaware of the tenda unit. tenda unit has the band 5 / 38 /40 future proof for unifi mobile.
*
Awesome. Thanks for the recommendation rclxms.gif online order now. rclxm9.gif
SUSjudehow
post Jan 29 2018, 03:23 PM

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QUOTE(tan_aniki @ Jan 29 2018, 03:10 PM)
did you got the SMS "RM0.00 unifi: 601XXXXXXX has been successfully registered and activated..." or not? if not, u need to wait for it
try airplane mode then back on and see
*
Can already thank you . smile.gif
kemin
post Jan 29 2018, 03:23 PM

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Anyone having problem first time login to unifi mobile app and not able to receive SMS verification code? Been trying the whole day without success.
hyperken
post Jan 29 2018, 03:28 PM

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Anyone tried with maybank2u tag request? Can get?
tan_aniki
post Jan 29 2018, 03:51 PM

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QUOTE(hyperken @ Jan 29 2018, 03:28 PM)
Anyone tried with maybank2u tag request? Can get?
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u port in?
many webe user face this b4...
boonhan
post Jan 29 2018, 04:05 PM

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QUOTE(hyperken @ Jan 29 2018, 03:28 PM)
Anyone tried with maybank2u tag request? Can get?
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Maybank can get no issue.
kemin
post Jan 29 2018, 04:08 PM

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QUOTE(tan_aniki @ Jan 29 2018, 03:51 PM)
u port in?
many webe user face this b4...
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I also port in, cannot login app, cannot top-up credit, livechat also cannot help, ask me to send report, any other solution?
boonhan
post Jan 29 2018, 04:10 PM

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QUOTE(kemin @ Jan 29 2018, 04:08 PM)
I also port in, cannot login app, cannot top-up credit, livechat also cannot help, ask me to send report, any other solution?
*
mine also port in successfully get the verfication code after tons of complaint.
apparently this morning seem fixed can get the code to register and reload.
SUSjudehow
post Jan 29 2018, 04:16 PM

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Will unifi mobile give basic internet to unifi mobile customers in future ?

This post has been edited by judehow: Jan 29 2018, 04:16 PM
wc_how
post Jan 29 2018, 04:18 PM

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I got my sim last Sat.
Shopping for CNY, so had a chance to test the speed many places in Ipoh.
Except the TM point and major towns, it reach 20-30m. All the other places are less than 5m, mostly between 1-2m.
Since it is free, i won't complain anything but sorry to say, it is totally not suitable to use in Ipoh area. Any other telco much better than it.
tan_aniki
post Jan 29 2018, 04:19 PM

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saw the msg at their facebook: Anda perlu mengambil kad SIM anda di dalam tempoh 7 hari bermula daripada tarikh pendaftaran
means u the order will be cancelled after 7 days if no collection?
kemin
post Jan 29 2018, 04:20 PM

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QUOTE(boonhan @ Jan 29 2018, 04:10 PM)
mine also port in successfully get the verfication code after tons of complaint.
apparently this morning seem fixed can get the code to register and reload.
*
Thanks for the info, saw at least 2 other forum members having similar issues, looks like this only happen for port-in numbers, new numbers not affected.
SUSjudehow
post Jan 29 2018, 04:26 PM

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QUOTE(kemin @ Jan 29 2018, 04:20 PM)
Thanks for the info, saw at least 2 other forum members having similar issues, looks like this only happen for port-in numbers, new numbers not affected.
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Hope they will slove this issue fast sorry those who is facing this problem for the mnp issue
s2000c
post Jan 29 2018, 04:27 PM

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JB no stock till next week
tenchi0205
post Jan 29 2018, 04:49 PM

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If got more than one simcard, the app need to logout n re login for the other number?
TSstephantsen
post Jan 29 2018, 04:50 PM

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QUOTE(tenchi0205 @ Jan 29 2018, 04:49 PM)
If got more than one simcard, the app need to logout n re login for the other number?
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yes, but you can download app cloner to clone the app
tympg
post Jan 29 2018, 04:52 PM

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QUOTE(tenchi0205 @ Jan 29 2018, 04:49 PM)
If got more than one simcard, the app need to logout n re login for the other number?
*
Looks like that's the case at the moment.
stark4321
post Jan 29 2018, 04:53 PM

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QUOTE(tan_aniki @ Jan 29 2018, 09:07 AM)
as i know for active to passive, other telco got send sms to remind u to reload, so for this case, we assume they will as well but who knows, we only can know this when 89 days has come

as for passive period till line termination, all telco didn't provide this support to remind u that ur line will be terminate soon, so if unifi is using this method, then no choice but u have to do this manually
*
I mean for example, like what we can see in maxis, digi app, valid until xx-xxx-2018, or xx days left, these simple and common information

understand that unifi wanna promote "bebas, no expired", but in fact there is to keep line active in the so called 90 days, so they should provide the info above
sundayteenz
post Jan 29 2018, 05:19 PM

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i think they should consider allowing sim card collections to be done without branch restrictions. this could easily ease congestion in branches.

i instantly left tm point pandan indah after being told there are over 200 queues in front of me. how i wished i have selected quill mall earlier..

those sim packs are blank sims afterall, where they will only assign your selected numbers upon verification.
xperiaVuser
post Jan 29 2018, 05:33 PM

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QUOTE(tan_aniki @ Jan 29 2018, 03:04 PM)
just don't care about the LTE-A la... want so fast speed for what?
unless u are subscribing Digi i150, that one i'm using E5186s-22a to get around 100Mbps.
else u dont need 100Mbps for this as 20GB as it will be gone in 1638.4sec = 27min18.4sec
*
Gotta agree haha, unifi mobile looks like the best choice for people who are light users and quota that doesn't expire is a big advantage as well.
alexchew_2020
post Jan 29 2018, 05:41 PM

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anyone facing problems on some locatoin with only have 3G... whatsapp and internet are not running..
SUSjudehow
post Jan 29 2018, 05:57 PM

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QUOTE(alexchew_2020 @ Jan 29 2018, 05:41 PM)
anyone facing problems on some locatoin with only have 3G... whatsapp and internet are not running..
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Try to restart your phone , reinserted your sim , check your internet settings
alexchew_2020
post Jan 29 2018, 05:58 PM

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QUOTE(judehow @ Jan 29 2018, 05:57 PM)
Try to  restart your phone , reinserted your sim , check your  internet settings
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haha...i notice 3G only give 50MB..i thing i finished on speedtest lmao.
totally_skint
post Jan 29 2018, 06:06 PM

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Can I register the line through the app on one phone and install the SIM in an old non-LTE phone?
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post Jan 29 2018, 06:20 PM

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QUOTE(alexchew_2020 @ Jan 29 2018, 05:58 PM)
haha...i notice 3G only give 50MB..i thing i finished on speedtest lmao.
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Lol why do that , they should divided 4g n 3g le
tan_aniki
post Jan 29 2018, 06:36 PM

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QUOTE(xperiaVuser @ Jan 29 2018, 05:33 PM)
Gotta agree haha, unifi mobile looks like the best choice for people who are light users and quota that doesn't expire is a big advantage as well.
*
Yes, and especially for me who always went offshore, totally wasted all those bundle call/SMS/data…

QUOTE(totally_skint @ Jan 29 2018, 06:06 PM)
Can I register the line through the app on one phone and install
the SIM in an old non-LTE phone?
*
Yes, it didn't depend on the phone with the same sim card, once u receive the SMS to verify with the account and create password, u can login the account with any phone

FYI, just now it deduct xiaomi verification SMS to 33488, means the SMS quota is to any operator and special code~
And also I found out the sim card that my wife collected without ic scan, the activation time is the time I insert the sim card, not the time I collect like that day using ic to scan…

This post has been edited by tan_aniki: Jan 29 2018, 06:38 PM


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s2000c
post Jan 29 2018, 06:40 PM

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i really dont understand why need register use app , and can walk in . then need do the same process copy id.
totally_skint
post Jan 29 2018, 06:42 PM

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QUOTE(tan_aniki @ Jan 29 2018, 06:36 PM)
Yes, it didn't depend on the phone with the same sim card, once u receive the SMS to verify with the account and create password, u can login the account with any phone
*
I wish to port number on non-LTE phone (old phone) to Unifi@Mobile.
Where is the verification SMS sent to?
The old phone or the one with the app?
(the old phone is just a backup)

This post has been edited by totally_skint: Jan 29 2018, 06:43 PM
stark4321
post Jan 29 2018, 06:56 PM

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anyone in Kuching can share their signal and coverage so far?
tympg
post Jan 29 2018, 07:10 PM

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QUOTE(totally_skint @ Jan 29 2018, 06:42 PM)
Where is the verification SMS sent to?
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Should be to wherever your Unifi SIM is at. Assuming the port-in has successfully gone through.
TSstephantsen
post Jan 29 2018, 07:12 PM

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QUOTE(xperiaVuser @ Jan 29 2018, 05:33 PM)
Gotta agree haha, unifi mobile looks like the best choice for people who are light users and quota that doesn't expire is a big advantage as well.
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their LTE advanced doesnt bring big speed asvantages since band 5 only comes with 5mbps
tan_aniki
post Jan 29 2018, 07:33 PM

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QUOTE(totally_skint @ Jan 29 2018, 06:42 PM)
I wish to port number on non-LTE phone (old phone) to Unifi@Mobile.
Where is the verification SMS sent to?
The old phone or the one with the app?
(the old phone is just a backup)
*
Better don't port to unifi, just use it as spare number
If u really wanna port in, then wait till it successfully connected to unifi 3g/H+/4G then only login with the apps for the first time, then it will send the verification code over to ur existing sim card
enviro
post Jan 29 2018, 07:39 PM

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QUOTE(sundayteenz @ Jan 29 2018, 05:19 PM)
i think they should consider allowing sim card collections to be done without branch restrictions. this could easily ease congestion in branches.

i instantly left tm point pandan indah after being told there are over 200 queues in front of me. how i wished i have selected quill mall earlier..

those sim packs are blank sims afterall,  where they will only assign your selected numbers upon verification.
*
it took 90 min to clear 50 people in front of me today. I notice most people applied for 5 sim but stupid me only applies For one.
enviro
post Jan 29 2018, 07:40 PM

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Double post

This post has been edited by enviro: Jan 29 2018, 07:42 PM
alexchew_2020
post Jan 29 2018, 07:55 PM

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QUOTE(enviro @ Jan 29 2018, 07:39 PM)
it took 90 min to clear  50 people in front of me today. I notice  most people applied for 5 sim but stupid me only applies  For one.
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same here laugh.gif laugh.gif
alexchew_2020
post Jan 29 2018, 08:17 PM

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how to add money into the acc to buy addons? celcom topup?
tympg
post Jan 29 2018, 08:19 PM

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QUOTE(alexchew_2020 @ Jan 29 2018, 08:17 PM)
how to add money into the acc to buy addons? celcom topup?
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Through the app only. Credit/debit card or direct bank payment only.

This post has been edited by tympg: Jan 29 2018, 08:22 PM
totally_skint
post Jan 29 2018, 08:23 PM

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QUOTE(tan_aniki @ Jan 29 2018, 07:33 PM)
Better don't port to unifi, just use it as spare number
If u really wanna port in, then wait till it successfully connected to unifi 3g/H+/4G then only login with the apps for the first time, then it will send the verification code over to ur existing sim card
*
Validity period of old phonw SIM (Friendi) expires tomorrow.
After that cannot receive SMS or calls anymore.
(Just found out by accident yesterday Friendi has changed their validity terms. New terms unfavourable for backup phone)
enviro
post Jan 29 2018, 08:38 PM

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Inserted sim into my phone and activated. Received activation SMS and can make call and use internet. But how to open the app to view balance and buy add on? The app opening page request mobile number and password. I don't recall creating password when odering sim first time. Can someone help?
anderu87
post Jan 29 2018, 08:40 PM

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QUOTE(enviro @ Jan 29 2018, 08:38 PM)
Inserted sim into my phone and activated. Received activation SMS and can make call and use internet. But how to open the app to view balance and buy add on? The app opening page request mobile number and password. I don't recall creating password when odering sim first time.  Can someone help?
*
you will need to choose "First Time", it will send u a verification code in SMS. your login username will be your phone number. Then u will follow the instruction to create your password.
Then u will can view your balance.
tan_aniki
post Jan 29 2018, 08:42 PM

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QUOTE(enviro @ Jan 29 2018, 08:38 PM)
Inserted sim into my phone and activated. Received activation SMS and can make call and use internet. But how to open the app to view balance and buy add on? The app opening page request mobile number and password. I don't recall creating password when odering sim first time.  Can someone help?
*
Click "FIRST TIME LOGIN" then enter ur mobile number and click "HERE YOU GO"
When u receive the 6 digit code, enter and click "Verify"
Then it will prompt u to create password
After that u will login automatically
If u logout, use ur mobile number and password to login again
enviro
post Jan 29 2018, 08:45 PM

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QUOTE(anderu87 @ Jan 29 2018, 08:40 PM)
you will need to choose "First Time", it will send u a verification code in SMS. your login username will be your phone number. Then u will follow the instruction to create your password.
Then u will can view your balance.
*
Thanks. I thought first time log in was when ordering sim card. Lol
enviro
post Jan 29 2018, 08:45 PM

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QUOTE(tan_aniki @ Jan 29 2018, 08:42 PM)
Click "FIRST TIME LOGIN" then enter ur mobile number and click "HERE YOU GO"
When u receive the 6 digit code, enter and click "Verify"
Then it will prompt u to create password
After that u will login automatically
If u logout, use ur mobile number and password to login again
*
Thank you.
NuKkE
post Jan 29 2018, 09:41 PM

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Is the sim card free? I need to pay rm 10 after register in the app. I though promotional period is still free? Or only the 20 gb is free?
JJKTP
post Jan 29 2018, 09:41 PM

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QUOTE(totally_skint @ Jan 29 2018, 08:23 PM)
Validity period of old phonw SIM (Friendi) expires tomorrow.
After that cannot receive SMS or calls anymore.
(Just found out by accident yesterday Friendi has changed their validity terms. New terms unfavourable for backup phone)
*
What is the unfavorable new terms?
TSstephantsen
post Jan 29 2018, 09:50 PM

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QUOTE(NuKkE @ Jan 29 2018, 09:41 PM)
Is the sim card free? I need to pay rm 10 after register in the app. I though promotional period is still free? Or only the 20 gb is free?
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self pickup = free
deliver = rm10.60
liverpool red
post Jan 29 2018, 10:41 PM

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Collected my simcard today at Seremban TM point. Wait was around 20 minutes with about 14 people ahead of me. Activated the number as a secondary line on my mate 10. Coverage so far so good. Can see the volte sign beside the unifi logo. Speed also ok. YouTube can load with no lags
tympg
post Jan 29 2018, 10:45 PM

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What lah! Everyone else can straight away pop in the SIM and access mobile data, with Unifi must manually enter the APN before it works.
Preandy
post Jan 29 2018, 10:51 PM

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Luckily I get 2 sims.. the SA wondering why I dun take 5sims ..
The guard there also said he got 5 edy..

get so many for?
fruitie
post Jan 29 2018, 10:58 PM

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QUOTE(Preandy @ Jan 29 2018, 10:51 PM)
Luckily I get 2 sims.. the SA wondering why I dun take 5sims ..
The guard there also said he got 5 edy..

get so many for?
*
Free data? laugh.gif
Choose nice no. and if you are not happy with it, then MNP to your preferred telco to keep the no.
That's what I intend to do but I'm getting over 50Mbps in my PJ house. Tomorrow onward will go back to Seremban, not sure how it fares there. If it's OK, I will give one SIM for my mum to use since she's using dual SIM phone and I buy weekly data for her every time she goes back to our hometown in PD.
Preandy
post Jan 29 2018, 11:07 PM

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QUOTE(fruitie @ Jan 29 2018, 10:58 PM)
Free data? laugh.gif
Choose nice no. and if you are not happy with it, then MNP to your preferred telco to keep the no.
That's what I intend to do but I'm getting over 50Mbps in my PJ house. Tomorrow onward will go back to Seremban, not sure how it fares there. If it's OK, I will give one SIM for my mum to use since she's using dual SIM phone and I buy weekly data for her every time she goes back to our hometown in PD.
*
Ya.. so am I
Get nice numbers and mnp
Btw, it is cheap to keep the number compare to the other telco
No need reload rm30 every mth

Going to use up the data and throw away.. just keep my fav no.
biatch0
post Jan 29 2018, 11:19 PM

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QUOTE(liverpool red @ Jan 29 2018, 10:41 PM)
Collected my simcard today at Seremban TM point. Wait was around 20 minutes with about 14 people ahead of me. Activated the number as a secondary line on my mate 10. Coverage so far so good. Can see the volte sign beside the unifi logo. Speed also ok. YouTube can load with no lags
*
VoLTE? Do they also support VoWiFi?
fruitie
post Jan 29 2018, 11:28 PM

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QUOTE(Preandy @ Jan 29 2018, 11:07 PM)
Ya.. so am I
Get nice numbers and mnp
Btw, it is cheap to keep the number compare to the other telco
No need reload rm30 every mth

Going to use up the data and throw away.. just keep my fav no.
*
Can MNP to XOX later for free 28 months. thumbup.gif
Luckily all my 5 no. looks not bad, kinda golden no. grade. tongue.gif
appatwo
post Jan 29 2018, 11:33 PM

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QUOTE(mydri @ Jan 25 2018, 11:09 PM)
succesfully port my number to unfi mobile yesterday. the porting was quick. pickup my sim at tmpoint at 5pm and line active at around 7.30pm.

but until now i cannot get sms verification for “first time login”.. tried so many times since yesterday but still do not get verification sms..

anyone face the same sms verification problem with porting number?
*
That was quick.
I have tried 20 times but failed to register thru the app.

Can u tell me which phone did u use to register etc.
tympg
post Jan 29 2018, 11:50 PM

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Strange experience. Today for the first time I enabled mobile data on the Unifi account.

It was a very brief session but then I checked the app and it said I have 19.95GB remaining. I checked my internal data counter and it said I only used 4MB, so naturally I was not too happy. I thought something wrong with Unifi's data counter.

But later i check the app again and it says 20GB back again but the 50MB data is now 46MB remaining. So it deducted the right amount correctly after all. The mystery is why it suggested I used 50MB earlier on and then corrected the amount later, but then deducted from the 3G/4G allocation when I was definitely in a 4G environment.

I think their data accounting software is still not stable.
tee_ys
post Jan 29 2018, 11:54 PM

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QUOTE(s2000c @ Jan 29 2018, 04:27 PM)
JB no stock till next week
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Still got stock, I just collected my sim card at JB Komtar (JBCC) around 8:30pm. No queue, got my card less than 5 miniutes.

This post has been edited by tee_ys: Jan 30 2018, 12:21 AM
joy4all
post Jan 30 2018, 12:00 AM

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Hi Guys, I choose to MNP one of my number from celcom. When i received the sim, it request to SMS with DMP order number. Is that the reference no when I request Unifi Sim card ?

Any Sifu can share ?
annoymous1234
post Jan 30 2018, 12:06 AM

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how long can we wait to activate a sim card before it is terminated?
alexchew_2020
post Jan 30 2018, 12:28 AM

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5sim = 20GB x 5 = 100GB? or
5sim = 20GB/5 lol
s2000c
post Jan 30 2018, 12:31 AM

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QUOTE(tee_ys @ Jan 29 2018, 11:54 PM)
Still got stock, I just collected my sim card at JB Komtar (JBCC) around 8:30pm. No queue, got my card less than 5 miniutes.
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Pelangi is super lousy
MGM
post Jan 30 2018, 01:23 AM

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QUOTE(tee_ys @ Jan 29 2018, 11:54 PM)
Still got stock, I just collected my sim card at JB Komtar (JBCC) around 8:30pm. No queue, got my card less than 5 miniutes.
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QUOTE(s2000c @ Jan 30 2018, 12:31 AM)
Pelangi is super lousy
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TMpoint Skudai no stock, have to wait few more days. Does TM know stocks can be sent n replenish in a day using courier?
fruitie
post Jan 30 2018, 01:24 AM

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QUOTE(alexchew_2020 @ Jan 30 2018, 12:28 AM)
5sim = 20GB x 5 = 100GB? or
5sim = 20GB/5 lol
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20GBx5.
liverpool red
post Jan 30 2018, 06:35 AM

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QUOTE(biatch0 @ Jan 30 2018, 12:19 AM)
VoLTE? Do they also support VoWiFi?
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Don't think so as I only see the volte sign.
azhar75
post Jan 30 2018, 07:09 AM

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QUOTE(alexchew_2020 @ Jan 30 2018, 12:28 AM)
5sim = 20GB x 5 = 100GB? or
5sim = 20GB/5 lol
*
20GB per SIM at RM0.00 (if self pickup and while "stock" last) even 6% GST also not imposed if self pickup...

All other telcos can just sit down quietly until 31st March 2018... no need to fight with Unifi-M as ppl MNP blindly for free 20GB... will port out back once 20GB finished or after 30 days cooling period ended...

As for me, I port in my main number and get 4 "dummy" SIM. Using dual SIM phone is a pleasure ride... of course need to ensure both SIM slots support Band 5, 38 & 40...SIM 1 the main line and SIM 2 the dummy line(s)... after SIM 1 finish 20GB, will continue to activate 20GB under SIM 2... the cycle continues until all 20GB for all 5 SIMs finish... after that only will port out back to "other" "attractive" telco...

For those who port in to Unifi-M, ensure to call all the banks for them to reset TAC code generator to your number...

This post has been edited by azhar75: Jan 30 2018, 07:21 AM
mrfarhatadib89
post Jan 30 2018, 08:33 AM

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collected my sim yesterday, but still no phone to use it
yesterday i also ask the officer at tm about validity period
according to him, an sms or call also reset the 90days cycle
cybpsych
post Jan 30 2018, 08:36 AM

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QUOTE(tympg @ Jan 29 2018, 11:50 PM)
Strange experience.  Today for the first time I enabled mobile data on the Unifi account.

It was a very brief session but then I checked the app and it said I have 19.95GB remaining.  I checked my internal data counter and it said I only used 4MB, so naturally I was not too happy.  I thought something wrong with Unifi's data counter.

But later i check the app again and it says 20GB back again but the 50MB data is now 46MB remaining.  So it deducted the right amount correctly after all.  The mystery is why it suggested I used 50MB earlier on and then corrected the amount later, but then deducted from the 3G/4G allocation when I was definitely in a 4G environment.

I think their data accounting software is still not stable.
*
reservation quota.
jctasoga
post Jan 30 2018, 08:41 AM

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QUOTE(kemin @ Jan 29 2018, 03:23 PM)
Anyone having problem first time login to unifi mobile app and not able to receive SMS verification code? Been trying the whole day without success.
*
wait until next day before retrying. usually same day cannot work most probably system needs 24hrs to register ur number for the mobile app usage.
annoymous1234
post Jan 30 2018, 09:01 AM

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QUOTE(mrfarhatadib89 @ Jan 30 2018, 08:33 AM)
yesterday i also ask the officer at tm about validity period
according to him, an sms or call also reset the 90days cycle
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one says this, another says that doh.gif
Chrono-Trigger
post Jan 30 2018, 09:03 AM

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any reviews?
pandamerah
post Jan 30 2018, 09:07 AM

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QUOTE(tympg @ Jan 29 2018, 11:50 PM)
Strange experience.  Today for the first time I enabled mobile data on the Unifi account.

It was a very brief session but then I checked the app and it said I have 19.95GB remaining.  I checked my internal data counter and it said I only used 4MB, so naturally I was not too happy.  I thought something wrong with Unifi's data counter.

But later i check the app again and it says 20GB back again but the 50MB data is now 46MB remaining.  So it deducted the right amount correctly after all.  The mystery is why it suggested I used 50MB earlier on and then corrected the amount later, but then deducted from the 3G/4G allocation when I was definitely in a 4G environment.

I think their data accounting software is still not stable.
*
Same thing happened to me just now, also show 19.95GB. After logout and re-login app, the counter corrected itself, and deduct only then 50MB quota.

Maybe initialization process. But still a bug though haha.


QUOTE(azhar75 @ Jan 30 2018, 07:09 AM)
For those who port in to Unifi-M, ensure to call all the banks for them to reset TAC code generator to your number...
*
I ported in also. So far, no problem getting TAC from both cimb and maybank. But just curious, do we really need to tell them to reset? Or only tell them if there's problem?
TSstephantsen
post Jan 30 2018, 09:10 AM

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QUOTE(liverpool red @ Jan 30 2018, 06:35 AM)
Don't think so as I only see the volte sign.
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do you mind to screenshot your apn setting ? IMS and unifi
azhar75
post Jan 30 2018, 09:31 AM

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QUOTE(pandamerah @ Jan 30 2018, 09:07 AM)

Maybe initialization process. But still a bug though haha.
I ported in also. So far, no problem getting TAC from both cimb and maybank. But just curious, do we really need to tell them to reset? Or only tell them if there's problem?
*
Only when issues occurs...
tan_aniki
post Jan 30 2018, 09:49 AM

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QUOTE(azhar75 @ Jan 30 2018, 07:09 AM)
20GB per SIM at RM0.00 (if self pickup and while "stock" last) even 6% GST also not imposed if self pickup...

All other telcos can just sit down quietly until 31st March 2018... no need to fight with Unifi-M as ppl MNP blindly for free 20GB... will port out back once 20GB finished or after 30 days cooling period ended...

As for me, I port in my main number and get 4 "dummy" SIM. Using dual SIM phone is a pleasure ride... of course need to ensure both SIM slots support Band 5, 38 & 40...SIM 1 the main line and SIM 2 the dummy line(s)... after SIM 1 finish 20GB, will continue to activate 20GB under SIM 2... the cycle continues until all 20GB for all 5 SIMs finish... after that only will port out back to "other" "attractive" telco...

For those who port in to Unifi-M, ensure to call all the banks for them to reset TAC code generator to your number...
*
For me, all the 10 sim cards i have collected is my secondary main line while my currect number (still under umobile) will be primary sub line.
Why i said like that is actually sometime i need to travel and when i'm back to mainland, i still got 3GB + 3GB VideoONZ to spend for the last 7 days... There are so many call/sms/data wasted if i'm away for 2-3 weeks overseas or offshore...
Thanks to Unifi Mobile, and also the generousity of them giving out 20GB per sim card, i'm going to change my U28 to prepaid on 31 Jan 2018 and from then on, my primary line will be my sub line just for receiving call or sms and using Binfinite 200 points to maintain the number for every 61 days.
As for the secondary main line i refer to, these are the sims that used for my daily call/sms/data. There is no expiry date, just need to reload RM10 on the 89 days, and if the 100min/100sms/200GB LTE/500MB 3G has finished, i just need to focus on one of the card to perform reload and buying add on. Before the free quota finish, i just need to make a 5 sec call to Canada/France/Thailand/UK/USA fixed line with a cost of RM0.15, and with the RM10 reload without making any add on purchase, the 200GB can be slowly consume for the next 16years++~
Of cos during this 16 years i will definitely reload on one of the Unifi mobile sim because the 100min/100sms might finish up as my primary sub card only can use for 2 days validity, but i still got RM2 accumulate each time i perform reload, therefore i got a lot of credit to use in the future and time freedom for me to perform reload/add on~

Who else wants to share how are they going to use this Unifi Mobile?

QUOTE(mrfarhatadib89 @ Jan 30 2018, 08:33 AM)
collected my sim yesterday, but still no phone to use it
yesterday i also ask the officer at tm about validity period
according to him, an sms or call also reset the 90days cycle
*
i already told you don't believe to mouth and only believe on TnC.
Yes one call or sms can reset the 90 days cycle but not from add on.
You can check the time stamping in the history link in your apps and there you can see the reload/add on/pay per use history.
That's the place you can check the 90 days cycle.
Chrono-Trigger
post Jan 30 2018, 09:57 AM

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Ok, I just ported my secondary Digi number to Unifi Mobile.

If I am satisfied with this, can I request for more SIMs? I only requested for 1 sim.
Chrono-Trigger
post Jan 30 2018, 10:01 AM

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QUOTE(tan_aniki @ Jan 30 2018, 09:49 AM)
For me, all the 10 sim cards i have collected is my secondary main line while my currect number (still under umobile) will be primary sub line.
Why i said like that is actually sometime i need to travel and when i'm back to mainland, i still got 3GB + 3GB VideoONZ to spend for the last 7 days... There are so many call/sms/data wasted if i'm away for 2-3 weeks overseas or offshore...
Thanks to Unifi Mobile, and also the generousity of them giving out 20GB per sim card, i'm going to change my U28 to prepaid on 31 Jan 2018 and from then on, my primary line will be my sub line just for receiving call or sms and using Binfinite 200 points to maintain the number for every 61 days.
As for the secondary main line i refer to, these are the sims that used for my daily call/sms/data. There is no expiry date, just need to reload RM10 on the 89 days, and if the 100min/100sms/200GB LTE/500MB 3G has finished, i just need to focus on one of the card to perform reload and buying add on. Before the free quota finish, i just need to make a 5 sec call to Canada/France/Thailand/UK/USA fixed line with a cost of RM0.15, and with the RM10 reload without making any add on purchase, the 200GB can be slowly consume for the next 16years++~
Of cos during this 16 years i will definitely reload on one of the Unifi mobile sim because the 100min/100sms might finish up as my primary sub card only can use for 2 days validity, but i still got RM2 accumulate each time i perform reload, therefore i got a lot of credit to use in the future and time freedom for me to perform reload/add on~

Who else wants to share how are they going to use this Unifi Mobile?
i already told you don't believe to mouth and only believe on TnC.
Yes one call or sms can reset the 90 days cycle but not from add on.
You can check the time stamping in the history link in your apps and there you can see the reload/add on/pay per use history.
That's the place you can check the 90 days cycle.
*
It's a cheaper way to maintain than other telco.

Other telcos require you to reload RM10 for validity of 10 days, aka RM1/ day to have an active internet connection (for whatsapp, wechat), even at 64kbps. The other option is Digi Super long life, which requires RM100++ per year (about RM9 ++ per month).

For Unifi mobile, you can go for RM15 reload (internet) every 90 days. You get high speed internet for longer period of time.

cybpsych
post Jan 30 2018, 10:01 AM

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QUOTE(Chrono-Trigger @ Jan 30 2018, 09:57 AM)
Ok, I just ported my secondary Digi number to Unifi Mobile.

If I am satisfied with this, can I request for more SIMs? I only requested for 1 sim.
*
yes you can.

the app will let you choose up to 4 max sims.
Chrono-Trigger
post Jan 30 2018, 10:03 AM

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QUOTE(cybpsych @ Jan 30 2018, 10:01 AM)
yes you can.

the app will let you choose up to 4 max sims.
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TQ for your fast reply. I will put my review soon about Mobile unifi. Apparently , can self collect today smile.gif
tan_aniki
post Jan 30 2018, 10:18 AM

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QUOTE(Chrono-Trigger @ Jan 30 2018, 10:01 AM)
It's a cheaper way to maintain than other telco.

Other telcos require you to reload RM10 for validity of 10 days, aka RM1/ day to have an active internet connection (for whatsapp, wechat), even at 64kbps.  The other option is Digi Super long life, which requires RM100++ per year (about RM9 ++ per month).

For Unifi mobile, you can go for RM15 reload (internet) every 90 days. You get high speed internet for longer period of time.
*
as i told you, i only reload after the first 89 days, then from then onward i utilise the RM10 credit to perform RM0.15 for another 89 days to cover 16 years++, where on earth got such telco that can use RM10 to get 16 years++ validity?
lorfaz
post Jan 30 2018, 10:23 AM

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I can't get sms verification number for first time login. Try few times since yesterday.. Line activate yesterday evening....
fruitie
post Jan 30 2018, 10:27 AM

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QUOTE(lorfaz @ Jan 30 2018, 10:23 AM)
I can't get sms verification number for first time login. Try few times since yesterday.. Line activate yesterday evening....
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I have no issue though, SMS came almost instantly for all my 5 no. That was on Sunday.
beng970804
post Jan 30 2018, 10:34 AM

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Can anybody share US number which is available for me to call?
kemin
post Jan 30 2018, 10:47 AM

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QUOTE(lorfaz @ Jan 30 2018, 10:23 AM)
I can't get sms verification number for first time login. Try few times since yesterday.. Line activate yesterday evening....
*
This is a major issue with port in number. You will need to wait one day after line activation to be able to receive any SMS messages. I and a few other forum members had the same experience.
jeffrey2020
post Jan 30 2018, 10:48 AM

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Hi Guys, i would like to check with you have you all unifi mobile user tried to share hotspot with the data ? Thanks
Chrono-Trigger
post Jan 30 2018, 10:48 AM

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QUOTE(tan_aniki @ Jan 30 2018, 10:18 AM)
as i told you, i only reload after the first 89 days, then from then onward i utilise the RM10 credit to perform RM0.15 for another 89 days to cover 16 years++, where on earth got such telco that can use RM10 to get 16 years++ validity?
*
This is just an introduction phase. No telco can sustain operation with such low ARPU, so I doubt TM will be so generous and running a loss for the next 16 years.
MrWrath
post Jan 30 2018, 10:52 AM

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need to double check here, one cannot extend the 90 days expiry date using the free 10 minute call and 10 sms, right?
tan_aniki
post Jan 30 2018, 10:53 AM

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QUOTE(beng970804 @ Jan 30 2018, 10:34 AM)
Can anybody share US number which is available for me to call?
*
google la...

QUOTE(Chrono-Trigger @ Jan 30 2018, 10:48 AM)
This is just an introduction phase.  No telco can sustain operation with such low ARPU, so I doubt TM will be so generous and running a loss for the next 16 years.
*
and currently that's how it goes, unless tm wanna eat their words on #bebas

This post has been edited by tan_aniki: Jan 30 2018, 10:55 AM
tan_aniki
post Jan 30 2018, 10:54 AM

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QUOTE(MrWrath @ Jan 30 2018, 10:52 AM)
need to double check here, one cannot extend the 90 days expiry date using the free 10 minute call and 10 sms, right?
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check your apps history, only reload/add on/pay per use time stamping there
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post Jan 30 2018, 10:56 AM

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QUOTE(jeffrey2020 @ Jan 30 2018, 10:48 AM)
Hi Guys, i would like to check with you have you all unifi mobile user tried to share hotspot with the data ? Thanks
*
Why should hotspot be an issue? This is not unlimited, why should they care you use all in one day among 5 users , or use in few months for only 1 user. You are still using only 20 gb.
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post Jan 30 2018, 10:59 AM

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QUOTE(Ngto @ Jan 30 2018, 10:56 AM)
Why should hotspot be an issue? This is not unlimited, why should they care you use all in one day among 5 users , or use in few months for only 1 user. You are still using only 20 gb.
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ya this is not webe and the data is limited, they even got mentioned you can tether without any issue.
anyway if u get 5 or 10 sim card, do you still need hotspot? smile.gif
iamoracle
post Jan 30 2018, 11:02 AM

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From the T&C...

4. Usage Limitation on the Service
Mobile Service

These are some of our limitation you should be aware of:-

VIDEO STREAMING WILL BE AUTO-TUNED TO 480P WIDE SCREEN (BY THIRD PARTY STREAMING SOFTWARE).
liverpool red
post Jan 30 2018, 11:03 AM

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QUOTE(stephantsen @ Jan 30 2018, 10:10 AM)
do you mind to screenshot your apn setting ? IMS and unifi
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Sorry, IMS? is unifi for both name and APN. I didn't enter anything else
Chrono-Trigger
post Jan 30 2018, 11:04 AM

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QUOTE(tan_aniki @ Jan 30 2018, 10:54 AM)
check your apps history, only reload/add on/pay per use time stamping there
*
I do hope there will be an sms sent to remind customer to reload....sometimes hard to keep track of this thing especially when busy

This post has been edited by Chrono-Trigger: Jan 30 2018, 11:05 AM
TSstephantsen
post Jan 30 2018, 11:05 AM

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QUOTE(liverpool red @ Jan 30 2018, 11:03 AM)
Sorry, IMS? is unifi for both name and APN. I didn't enter anything else
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its okay. i think my phone is not support.
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post Jan 30 2018, 11:06 AM

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Hi guys. I already activate my line. But when I tried to create password in unifi mobile app, it keeps saying I cannot create password. Anyone facing same issue like me?

This post has been edited by Max2006: Jan 30 2018, 11:06 AM
tan_aniki
post Jan 30 2018, 11:13 AM

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QUOTE(iamoracle @ Jan 30 2018, 11:02 AM)
From the T&C...

4. Usage Limitation on the Service
Mobile Service

These are some of our limitation you should be aware of:-

VIDEO STREAMING WILL BE AUTO-TUNED TO 480P WIDE SCREEN (BY THIRD PARTY STREAMING SOFTWARE).
*
we all knew this from the days webe changed name to unifi, that's y their unlimited plan is not workable~

QUOTE(Chrono-Trigger @ Jan 30 2018, 11:04 AM)
I do hope there will be an sms sent to remind customer to reload....sometimes hard to keep track of this thing especially when busy
*
hopefully when approaching 80-85 days they will send the sms, else we just need to put the reminder in our phone calendar
tan_aniki
post Jan 30 2018, 11:15 AM

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QUOTE(Max2006 @ Jan 30 2018, 11:06 AM)
Hi guys. I already activate my line. But when I tried to create password in unifi mobile app,  it keeps saying I cannot create password. Anyone facing same issue like me?
*
after enter verification code it prompt u to create password and confirm again right?
should be no problem, make sure it is at least 8 digit and mix with aphanumeric should be no problem
philip42
post Jan 30 2018, 11:20 AM

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QUOTE(Max2006 @ Jan 30 2018, 11:06 AM)
Hi guys. I already activate my line. But when I tried to create password in unifi mobile app,  it keeps saying I cannot create password. Anyone facing same issue like me?
*
Same problem here, even though my password is in alphanumeric form as required.
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post Jan 30 2018, 11:22 AM

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my line is intermittent. keep losing mobile signal. how about you guys?
Max2006
post Jan 30 2018, 11:25 AM

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QUOTE(philip42 @ Jan 30 2018, 11:20 AM)
Same problem here, even though my password is in alphanumeric form as required.
*
Ya. Same problem here. So it's unifi side problem. I guess I will wait for couple of days and see if it resolves itself. If not, will livechat with unifi about this.

Thanks mate for the confirmation. If you able to solve it do let me know ya.

QUOTE(tan_aniki @ Jan 30 2018, 11:15 AM)
after enter verification code it prompt u to create password and confirm again right?
should be no problem, make sure it is at least 8 digit and mix with aphanumeric should be no problem
*
Yes. That's the procedure. But it fails no matter how many times I tried.

This post has been edited by Max2006: Jan 30 2018, 11:28 AM
Theoutspokenguy
post Jan 30 2018, 11:35 AM

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post Jan 30 2018, 11:38 AM

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Sorry for double post. But I need to post this in separate post because it's important.

I finally able to create password. The trick in here is you need to wait for the activation SMS from unifi first. If not, it won't allow you to create account in your unifi mobile app.

I thought the line automatically activated once you are able to use the line. But I was wrong. The activation SMS is essential before you start to utilize the unifi mobile app.


This post has been edited by Max2006: Jan 30 2018, 11:43 AM
lorfaz
post Jan 30 2018, 11:39 AM

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QUOTE(kemin @ Jan 30 2018, 11:47 AM)
This is a major issue with port in number. You will need to wait one day after line activation to be able to receive any SMS messages. I and a few other forum members had the same experience.
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i use new number..
enviro
post Jan 30 2018, 11:39 AM

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QUOTE(beng970804 @ Jan 30 2018, 10:34 AM)
Can anybody share US number which is available for me to call?
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Can share why must call US number?
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post Jan 30 2018, 11:49 AM

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QUOTE(Max2006 @ Jan 30 2018, 11:38 AM)
Sorry for double post.  But I need to post this in separate post because it's important.

I finally able to create password. The trick in here is you need to wait for the activation SMS from unifi first. If not, it won't allow you to create account in your unifi mobile app.

I thought the line automatically activated once you are able to use the line. But I was wrong. The activation SMS is essential before you start to utilize the unifi mobile app.
*
How long did you wait for the activation sms? Thanks
fruitie
post Jan 30 2018, 11:52 AM

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QUOTE(philip42 @ Jan 30 2018, 11:49 AM)
How long did you wait for the activation sms? Thanks
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Once you pop in SIM, then you will receive activation SMS.
philip42
post Jan 30 2018, 11:55 AM

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QUOTE(fruitie @ Jan 30 2018, 11:52 AM)
Once you pop in SIM, then you will receive activation SMS.
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I have not received any sms yet
tan_aniki
post Jan 30 2018, 11:57 AM

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QUOTE(enviro @ Jan 30 2018, 11:39 AM)
Can share why must call US  number?
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to reset the 90 days cycle, the cheapest is calling to Canada/France/Thailand/UK/USA fixed line.
anyway he/she can google it as many USA website got fixed line number shown
fruitie
post Jan 30 2018, 11:57 AM

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QUOTE(philip42 @ Jan 30 2018, 11:55 AM)
I have not received any sms yet
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Very strange then, mine all came promptly with APN settings as well.
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post Jan 30 2018, 11:59 AM

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QUOTE(philip42 @ Jan 30 2018, 11:55 AM)
I have not received any sms yet
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check ur apn is webe webe or unifi unifi, both can be used
then check your sms center number whether is +601110499999 or not
enviro
post Jan 30 2018, 12:03 PM

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QUOTE(tan_aniki @ Jan 30 2018, 11:57 AM)
to reset the 90 days cycle, the cheapest is calling to Canada/France/Thailand/UK/USA fixed line.
anyway he/she can google it as many USA website got fixed line number shown
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people do strange things for freebies smile.gif
Chrono-Trigger
post Jan 30 2018, 12:08 PM

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QUOTE(enviro @ Jan 30 2018, 12:03 PM)
people do strange things for freebies smile.gif
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manixramz
post Jan 30 2018, 12:10 PM

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QUOTE(tan_aniki @ Jan 30 2018, 11:57 AM)
to reset the 90 days cycle, the cheapest is calling to Canada/France/Thailand/UK/USA fixed line.
anyway he/she can google it as many USA website got fixed line number shown
*
just use 1mb data ?

It’s simple. Just make a chargeable usage, reload or purchase any of the add-ons within 90 days from your last purchase and (or) usage date.

This post has been edited by manixramz: Jan 30 2018, 12:26 PM
tympg
post Jan 30 2018, 12:12 PM

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QUOTE(beng970804 @ Jan 30 2018, 10:34 AM)
Can anybody share US number which is available for me to call?
*
Just Google for any well-known company and look for their US Customer Care line. Usually these lines are 24x7 and you don't have to disturb real humans when making a short call.
jeffrey2020
post Jan 30 2018, 12:21 PM

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QUOTE(tan_aniki @ Jan 30 2018, 10:59 AM)
ya this is not webe and the data is limited, they even got mentioned you can tether without any issue.
anyway if u get 5 or 10 sim card, do you still need hotspot? smile.gif
*
hotspot is to share wifi for my iPad . haha. Thanks !
prokiller1199
post Jan 30 2018, 12:23 PM

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According to tm the 20gb complementary LTE data only for one time use only. But u don't have like limit when u need to finish then in time as long you are active. It will not be refreshed after u finish even tho u keep line active afterwards!

This post has been edited by prokiller1199: Jan 30 2018, 12:24 PM
aeiou228
post Jan 30 2018, 12:39 PM

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QUOTE
What if there is still unutilized balance and no necessity to reload – this makes the line inactive? What about making calls?

Yes, making any calls, sending SMS or browsing will keep your line active. The idea is to encourage reload.


I can't brain this FAQ. So much contradiction.

starz92
post Jan 30 2018, 12:41 PM

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QUOTE(stephantsen @ Jan 27 2018, 12:45 PM)
u can switch to xox. with 24 month validity. still can make call any time + no need to remember when to reload.
*#2263#* to lock ur band to lte only.
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Why it says 4g/4g not allowed?
philip42
post Jan 30 2018, 12:53 PM

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QUOTE(tan_aniki @ Jan 30 2018, 11:59 AM)
check ur apn is webe webe or unifi unifi, both can be used
then check your sms center number whether is +601110499999 or not
*
The apn I've set is unifi, where do I check the sms center number?

Update: tried logging in again, the account password went through this time.

This post has been edited by philip42: Jan 30 2018, 12:58 PM
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