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Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas
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billy_overheat
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 Jan 25 2018, 10:53 PM
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Yes, making any calls, sending SMS or browsing will keep your line active. The idea is to encourage reload
Did I get this wrong? It's not necessarily to reload to keep the line active. As long as I'm using it, it will be ok because eventually, I'll still need to reload. Is it?
Let say I bought 8gb for 50rm. However, I can't finish it within 90 days. So, it means I can still use it till it finishes and reload as what the q&a said, to encourage reload because I'll still reload after that as I'm using it slowly.
Or no?
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billy_overheat
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Jan 26 2018, 06:51 AM
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QUOTE(stephantsen @ Jan 25 2018, 11:50 PM) i chat with a lot of agent today and get the same reply. For the chargeable activities means that the activities which will deduct your balance in your account. as unifi mobile dont offer any payperuse charges so there is no way for you to make chargeable activities without buying an add on... nice trick unifi. i chat with more than 5 agents and get the same reply. So that means the validity is somewhere a wool over our eyes la. Will monitor and see how's it going then. If we are forced to top up every 90 days, it certainly does not mean no expiry date. |
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billy_overheat
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Jan 26 2018, 09:37 AM
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QUOTE(mrfarhatadib89 @ Jan 26 2018, 09:29 AM) applied at 10pm yesterday, no problem will pickup my sim on saturday hopefuly we can just stay active by sending sms instead of have to topup Nope. Confirmed that we need to reload every 90 days. And jeeezzz no more 10gb lte hotspot for webe anymore from 1/2/2018 Attached thumbnail(s)
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billy_overheat
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Jan 26 2018, 09:44 AM
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QUOTE(annoymous1234 @ Jan 26 2018, 09:41 AM) according to soyacincau, We reached out to someone at TM for clarification on what it takes to keep your line active. He told us that all you’ll need is to do one of the following to reset the entire 90 days cycle: 1. Make 1 outgoing phone call, or 2. Send 1 outgoing SMS, or 3. Browse for 1MB, or 4. Reload any amount between RM10, 30, 50, 100, or 5. Purchase any of our data or voice and SMS passes So it's either the representatives aren't clear about this or simply TM is messing with words now. But quite many of us whom chatted with cs, they were so sure about the reload every 90 days ehh. |
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billy_overheat
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Jan 26 2018, 11:23 AM
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QUOTE(tan_aniki @ Jan 26 2018, 10:46 AM) you ned to know most of the customer service (even other place) are dumb and they just follow with what they know. please read the TnC and you will get the information that 3 criterias to stay active within 90 days. chargeable activity is one of them. information from mouth is not 100% but TnC is black n white written. Well it's kinda true so let's see. I won't be buying anything for these 90 days and will monitor whether something will prompt me or not from the app. |
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billy_overheat
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Jan 28 2018, 09:49 PM
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QUOTE(kiritoffx @ Jan 28 2018, 09:42 PM) ada ussd code tak? reload card ada? tanya coz pakai windows phone, there is no app Nope. You'll need to use the app anyhow. |
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billy_overheat
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Feb 3 2018, 08:15 AM
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QUOTE(luqman98x @ Feb 1 2018, 01:56 AM) Still have 10GB LTE hotspot here  ya I was surprised too. apalah CS delivered wrong info. So that means we're getting LTE hotspot for good? |
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