I am one of the hundreds who wasted the trip there on Saturday!

Tomorrow need to skip my lunch and go there to collect.

Hi guys. I already activate my line. But when I tried to create password in unifi mobile app, it keeps saying I cannot create password. Anyone facing same issue like me?

This post has been edited by Max2006: Jan 30 2018, 11:06 AM

Ya. Same problem here. So it's unifi side problem. I guess I will wait for couple of days and see if it resolves itself. If not, will livechat with unifi about this.

Thanks mate for the confirmation. If you able to solve it do let me know ya.

Yes. That's the procedure. But it fails no matter how many times I tried.

This post has been edited by Max2006: Jan 30 2018, 11:28 AM

Sorry for double post. But I need to post this in separate post because it's important.

I finally able to create password. The trick in here is you need to wait for the activation SMS from unifi first. If not, it won't allow you to create account in your unifi mobile app.

I thought the line automatically activated once you are able to use the line. But I was wrong. The activation SMS is essential before you start to utilize the unifi mobile app.


This post has been edited by Max2006: Jan 30 2018, 11:43 AM

Around 1 hour.

Mine need to wait for a while before the SMS kicked in. I guess unifi mobile network is congested since everyone is getting into it and doing the same thing at the same time.