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 Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas

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pandamerah
post Jan 25 2018, 10:04 PM

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QUOTE
https://unifi.com.my/mobile/tnc.html#tab3

VALIDITY PERIOD

The SIM Card will remain valid for as long as either one or all of the following activity is carried out;

1.Reload your Account
2. Purchase any Add-Ons
3. Perform any chargeable activity in the form of Call/SMS/usage of Data


Referring to point no.3, does this mean I don't have to purchase any reload or add-ons even after 90 days, for as long I just use Call/SMS/Data from the remaining allowance? hmm.gif
pandamerah
post Jan 25 2018, 11:10 PM

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QUOTE(stephantsen @ Jan 25 2018, 10:36 PM)
you need to reloas or purchase add on.. use will not extend the validity
oh i see. thanks!

QUOTE(billy_overheat @ Jan 25 2018, 10:53 PM)
Yes, making any calls, sending SMS or browsing will keep your line active. The idea is to encourage reload

Did I get this wrong? It's not necessarily to reload to keep the line active. As long as I'm using it, it will be ok because eventually, I'll still need to reload. Is it?

Let say I bought 8gb for 50rm. However, I can't finish it within 90 days. So, it means I can still use it till it finishes and reload as what the q&a said, to encourage reload because I'll still reload after that as I'm using it slowly.

Or no?
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i know right. that statement was what sold me and planning to throw money at them lol.
i think im gonna ask tmpoint directly and live chat and call cs, to clarify some more. see how they answer.
pandamerah
post Jan 25 2018, 11:51 PM

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QUOTE(alexanderclz @ Jan 25 2018, 11:38 PM)
yeah. the word chargeable usage appears many times. in other words, technically you have to finish your add-ons before the usage become chargeable. unless you reload rm10 and not buy any plans (after finishing the freebies) and make the call/sms/data use once every 90 days.

minimum need to topup rm10 to maintain it for n years. unless u pakai buang.
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But "chargeable usage" can also mean SMS/Call/Data that are going to deduct your add-on allowance.
For example, if you call a toll-free number, then that is not a chargeable usage call, since its free and will not deduct add-on.

So,
Call Toll-free numbers = non chargeable.
Call your girlfren number = chargeable and will deduct add-on.

Right?
hmm.gif
pandamerah
post Jan 26 2018, 09:09 PM

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QUOTE(iamoracle @ Jan 26 2018, 03:00 PM)
"We reached out to someone at TM for clarification on what it takes to keep your line active. He told us that all you’ll need is to do one of the following to reset the entire 90 days cycle:

1. Make 1 outgoing phone call, or
2. Send 1 outgoing SMS, or
3. Browse for 1MB, or
4. Reload any amount between RM10, 30, 50, 100, or
5. Purchase any of our data or voice and SMS passes

So technically, if you have 20GB of LTE data, your line can be active for 20 months without needing a top-up if you only use 1GB/month. Alternatively, your line could last 40 months if you use 500MB/month."

Source: SoyaCincau
http://www.soyacincau.com/2018/01/25/unifi...ow/#more-117413
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Wow! My hope is up rclxms.gif
Are the livechat agents trolling us to make sure we buy reload? tongue.gif

pandamerah
post Jan 27 2018, 09:32 PM

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Attached Image

Call/SMS/Data from Add-on is considered chargeable usage rclxms.gif

But freebies quota is not accepted though, so for this promo starter pack, we need to reload and buy add-on at least once to maintain the account.

So, I guess we need to also finish up the freebies quota. After that, any Call/SMS/Data from the add-on quota will reset your validity.



pandamerah
post Jan 30 2018, 09:07 AM

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QUOTE(tympg @ Jan 29 2018, 11:50 PM)
Strange experience.  Today for the first time I enabled mobile data on the Unifi account.

It was a very brief session but then I checked the app and it said I have 19.95GB remaining.  I checked my internal data counter and it said I only used 4MB, so naturally I was not too happy.  I thought something wrong with Unifi's data counter.

But later i check the app again and it says 20GB back again but the 50MB data is now 46MB remaining.  So it deducted the right amount correctly after all.  The mystery is why it suggested I used 50MB earlier on and then corrected the amount later, but then deducted from the 3G/4G allocation when I was definitely in a 4G environment.

I think their data accounting software is still not stable.
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Same thing happened to me just now, also show 19.95GB. After logout and re-login app, the counter corrected itself, and deduct only then 50MB quota.

Maybe initialization process. But still a bug though haha.


QUOTE(azhar75 @ Jan 30 2018, 07:09 AM)
For those who port in to Unifi-M, ensure to call all the banks for them to reset TAC code generator to your number...
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I ported in also. So far, no problem getting TAC from both cimb and maybank. But just curious, do we really need to tell them to reset? Or only tell them if there's problem?

pandamerah
post Feb 1 2018, 03:21 PM

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QUOTE(muman7 @ Feb 1 2018, 02:54 PM)
Which FAQ were you reading?
[attachmentid=9562305]
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I think it makes sense.

50MB = Preloaded data

20GB = Add-on plan (but fee waived cause of promo, thats why its in the add-on history in app)

So, 50MB get used first. Or am I wrong too lol


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