Reserved. Will be updated soon.

Reserved. Will be updated soon.

Hi, welcome to the thread. It is version 9 now.

As usual, no congratulatory message.

2 questions

1) Is digi sellnig the samsung galaxy sII G version
2) Does anyone know where in KL there's a Digi store with stock and selling on the promo?

Thanks!

who says??

Thanks for opening ~~

Actually what's the difference with the G or non-G ?

does any know whether digi will get razr bundle phone?

Highly unlikely ....So far , Digi doesn't even sells any motorola phone yet.....

DiGi Prepaid is sorely lacking in good data options for light users.

Not everyone want to use postpaid or can afford a high-end smartphone.

This week I'm using Weekly 250MB @ RM15/week.

After 4 days of what for me is quite heavy usage (check email, lowyat, read news, browse some other sites, use mostsms, etc), my data usage less than 40MB total, so 1 day is use less than 10MB), and the whole week may add up to 70MB which is less than a third of the quota.

I'm using UC browser which I think is pretty efficient on reducing data consumptions.

I'm way below quota and therefore feel the price DiGi is charging is not value-for-money.

Hotlink has 7 mobile internet options, with various quota and duration (and unlike DiGi, only the monthly ones auto-renew)

Umobile has their monthly 500MB for RM28, which works out less than half what I'm paying and interestingly also half the quota under DiGi's Weekly 250MB.

For me, Umobile has hit the relevance button with their prepaid package. I am very loyal to DiGi having been their prepaid customer for 12 years. However, I will not wait forever for DiGi to come out with relevant data offering for prepaid users.

As I see it, there are 3 possibilities:

1. introduce more choices like Hotlink already have

2. modify the PAYU cap to have a staged pricing (example, RM1 for up to 10MB, RM2 for up to 25MB, and etc)

3. offer rebates/rewards for light users that do not exceed the quotas.

This post has been edited by dgboy: Dec 3 2011, 06:34 PM

^

Sad to say , Digi can't be cheap on all areas

The weekly RM15 is way too expensive. It should be RM15 for 2 weeks then it would be just nice.

haha yay 2 new tred FINALLY after admin sound out liao anyway 2 years digi user here

using digi more than 10 yr d...

This post has been edited by x132755: Dec 2 2011, 11:10 AM

wah good, i hope DiGi appreciate you

line recently very bad! especially the 3G..

yeah la, 3G a bit sad one for DiGi



This post has been edited by dgboy: Dec 2 2011, 11:26 AM

Sincerely, I believe DiGi doesn't worth any customer's royalty because the service basically sucks really badly. I have been using 2008 and was previously on Maxis.

To be honest, the reception is getting worse these days.

Ok la ~~ Customer service not bad . Rate quite cheap .

But main thing is most of my friends using Digi. Somemore digi free calls /sms to subline unlimted

I'm using the Ambassador Plan and yet I say this.
Most of my friends are on Maxis.

then change your friends ba

What for? People are getting good signal and good speed. I'm changing myself soon, not sure when is the right time yet...
I'm using Maxis 3G Internet Unlimited for my broadband, totally contented with the service.

This post has been edited by fruitie: Dec 2 2011, 11:46 AM

tell me about it. been calling CS regarding their bad n poor coverage.

I'm using DiGi Prepaid Internet Unlimited for my laptop at home every day since June.

It is not super fast, but it is stable and dependable

And it costs RM1/day. It is a good deal

All I want is a similar prepaid deal from DiGi on my hp, instead of having to pay RM2 or RM3 per day (which is too expensive for continuous use).

When I said unlimited means unlimited. There is no quota at all, a discontinued plan from Maxis.

What's Ambassador plan ?

A plan given by DiGi permanent employee to anyone they like.
No minimum fees, pay as you use and get RM 50/month rebate for DiGi usage.

This post has been edited by fruitie: Dec 2 2011, 12:08 PM

It was a joke, about changing your friends.

If you are disatisfied with DiGi you should go, talk with your feet. If more people did that, instead of complaining yet staying till the cows come home, then DiGi would get the message to buck up. It is over-loyalty and resistance to change that is maintaining the status quo in terms of DiGi's service quality. However, there are signs that, with the number of DiGi users defecting to Um, DiGi will wake up finally and start doing something.

This post has been edited by dgboy: Dec 2 2011, 12:09 PM

You really think I didn't complain before? I have already voiced out but no improvement.
My friend just stays 2 streets away from me (same housing area), using DiGi broadband and the page hardly moves. Speedtest shows 100kbps only. I also made a complaint on her behalf and DiGi said nothing much can be done. My goodness and we are not staying in any ulu place, we are at Petaling Jaya. The so-called pioneer area for DiGi 3G.

Walao eh ~~ so nice one

So far my area no complains for Digi le ~~ A happy digi customer

dear Fruitie

I think misunderstanding. What I mean is if you complain and not satisfied with the answer, then it is really time to move.

It's like resigning a job. You just have to make up your mind and then do it.

Well, the time will come.
Not really an issue la. Still bearable at the moment. Just that it actually disappoints me when I'm using its BIS plan. A friend of mine who uses the same model of my BB, opens the same page on Maxis and while me on DiGi. Her page loads faster than mine...

Good

and it's nice to see this topic rejuvenated with chapter 9

recently, hardly much posting about DiGi, they are all in the Um mobile thread

it reminds me, years ago DiGi had a slogan : It's about U

sooner or later the yellow and orange will be one company, dunno what colour

in fact, DiGi started turning from yellow to orange already a few years back



This post has been edited by dgboy: Dec 2 2011, 12:23 PM

Meaning DiGi turning into Umobile?

This post has been edited by Darkmage12: Dec 2 2011, 01:55 PM

if you have plan like that, you should keep it for sure

my monthly usage at home is always within 3G quota on my DiGi plan

not a problem for me

however, telco should use the word Unlimited cautiously these days in view of Trade Descriptions Act 2011 now in force

DiGi using Techno-Savvy for describe DiGi Easy plan - I have no idea why, since the data options are exactly the same as for Best plan these days - another failure by DiGi, they should offer a good data plan to Easy users only

This post has been edited by dgboy: Dec 2 2011, 02:07 PM

more like the sun is setting on DiGi lately

days are not as sunny as they used to be

In short Umobile is becoming the next DiGi?

complaining sometimes works, when it's about misleading or incomplete information on offers

see the two images below, one before and one after i complained

by the way, i'm not sure the code at the end is correct, on my hp it is ...1# not 2#




Attached thumbnail(s)

quite a few here in LYN have remarked that Um is like the old DiGi

i agree

my expectation is that Um and DiGi will do share swap or something

not yet, maybe a year from now

they should cooperate on 4G at least

hey fellas. just got the official announcement on digi twitter page. digi is picking up iphone 4s this coming 16th december. u can register below now if interested 2 booked the phone early.

come here

this is COOL~

something new from DiGi

Super Reload Internet

http://www.digi.com.my/whatshot_v3/superRe...rnet/landing.do

still studying it here, seems a bit ma fan becos need to get special topup coupon

my suggestion to DiGi few weeks ago was much simpler : 30 days free internet when we topup RM100 in one shot

Hi,

I am currently using Blackberry prepaid unlimited plan for RM25/month. The problem is, I don't know why DiGi keeps charging me with the extra RM8/day internet when it is stated that the plan already includes unlimited internet browsing. What I normally do online on my BB is Facebook, Foursquare, BBM, Whatsapp and check emails. Please enlighten me because my patience is growing thin.

I believe the Data plan is exclude your data usage. Any calls or data usage will be charged on top of RM25. Unlimited internet browsing is referring to after you had exceed the data usage, they would not block you instead of putting you to the lowest priority in terms of browsing speed.
You can talk to the operator anytime, this is just what I know based on the data plan provided by Digi.

hi, i just subscribe digi smart plan yesterday using sgs2. how do i know if my data plan is activated? i can see icons on top right beside the clock which sometime shows "H", "3G" and "E" with arrow up and down. anyone using sgs2 please advise me

thanks.

When the up and down arrow is lighted, there's an active connection.

---

Added on December 3, 2011, 1:39 pmJust want to ask, has anyone taken the Digi gila internet RM48 for Smartplan 68?
Digi seems like really want to push out Samsung Galaxy S II ah? Last month promo, this month promo even crazier.

This post has been edited by hengguowei: Dec 3 2011, 01:39 PM

Currently I am using the number of other person name (as supplimentary line) who is also the principal for the account. But the owner is always late in due payment and my number keep barred to due late payment on his side. I decide to separate and reregister the number under my name but the owner doesn't seem care about this and uncontactable.

Can I change the ownership of my number and change my plan?

guys, im thinking of subscribing Digi Smart Data plan RM43 in the near future. however i'm still confused with the data plan itself. What does it mean by:

FREE (100% discount on your Monthly Fee once total billed usage hits
RM200 or more)

OR

25% discount (once total billed usage hits RM100)

Does this discounts only applies to data usage only or includes calls/sms/mms?

Furthermore, is this RM43 commitment only for internet usage and we have to pay calls/sms/mms rate seperately? Hope our fellow yellowman can enlighten me on this. thanks

This post has been edited by vult2res: Dec 3 2011, 02:50 PM

I believe DiGi still requires the main line to be present or at least his authorization letter.
Best bet - Pay a visit to DiGi Centre and enquire about it. DiGi Centre and not any DiGi Specliased Store.
Else, you gotta change to a new set of no.

Only the data fees - RM 48 (or RM 43 if apply for auto billing). There won't be discounts for other usages.

Yes, RM 43+(other usages).

yeah.. i did chat with online chat..
they said still need to come with the owner to change it.

I just hoping if there will be some other way to do it. Besides, I don't care if i need to pay the balance if needed as long I can get the number.

Hey guys, i have confirmed that Sensation XE 48X24 = rm1797 only not 2k++
Any of u guys know where digi got stock for Sensation XE right now? I've checked with Lowyat DIGI no stock, anyone know anywhere with stock?

Around KL,Subang,ShahAlam area or any other area in selangor also can thanks!

How long do I have to use the prepaid number before I can change it to postpaid?

I don't think there is a grace period but from postpaid to other plan or prepaid requires at least 3 months if I'm not mistaken.

hMM...I called DIGI hotline yesterday.....asked about the SGS2 plan...i am existing subsriber....the CS sayz there's RM 25+ RM5 discount for the DIGI 68 plan, meaning only pay RM38 instead of RM48?? But in the website only says RM48??? (discount RM20).....so which is true? Or the CS blur blur and gave wrong info? She says RM30 and RM20 discount respectively for DIGI 68 and 48 plans....

Or is it becoz i am existing subscriber????

25% or Free (100%) discount is on the Smart plan which is your 48 or 68.

The 48 (43 if use auto billing) is only for 1gb internet (if over quota will get throttled only, no extra chargers)

Call/SMS/ the rest separately count

Services Charges
Voice (to all networks) 15 sen/min
SMS (to all networks) 10 sen/SMS
MMS (to all networks) 20 sen/MMS


You pay 48 per month is due to the RM20 rebate each month for 24 months (Gila Sales)




Contract 24 months 12 months
RRP (RM) 1,899 1,899
DiGi's Price (RM) 1,199(Save RM700) 1,499(Save RM400)
Monthly Rebates (RM) 480*(RM20 x 24 months) 60**(RM5 x 12 months)
Phone Price After Savings (RM) 719 1,439
* After Auto Billing rebate of RM5/month and Monthly Fee rebate of RM15/month for 24 months.
** After Auto Billing rebate of RM5/month for 12 months.

Yes, i know the rebate. The problem is CS told me rebate is RM30 not RM20 for 68 package, and RM20 for 48package, while the website says otherwise......dunno where she gets the figure...even if add RM5 autobilling rebate only RM25....

The Rm20 is including of the Rm5 auto billing rebate already.

I think the CS figure is wrong.

I think so...blur blur punya CS.......btw, now the online chat only supports IE 7 & 8....my latest IE9 and firefox kennot work....maybe i call again to confirm.

This post has been edited by Matrix: Dec 6 2011, 01:51 PM

ya, i got IE9 and Chrome

neither is supported

DiGi should update themselves

DChat is the best channel for enquiries

Now i tulan DIGI....DCHAT with them asked which branch got shop, they said no way to contact the branch...MUST WALK IN....WTF....they're in the f***king telco industry and DON'T HAVE A PHONE LINE FOR THEIR SHOP!!!! Isn't it ironic!!! So damn potong stim....later go there jam all the way and NO STOCK....then i port to MAXIS!!!! (BTW, i wanna signed the SGS2 contract).

This post has been edited by Matrix: Dec 6 2011, 07:01 PM

Does the supplementary line under DG Smart Plan eligible for unlimited free calls and SMSes?

Yes, you mean to main line and other supplementary lines (registered under the same main line) right?

guys....
is it DIGI got problem at the moment..??
cause my line is not stable....
area puchong...

Yes. If the main line is under DG Smart plan, does the supplementary lines have to be under the DG smart plan or it can be under DG30/DG50 as well?

supp line cannot be smart plan .

need to be the d30 or dg50



btw

how to do auto billing ? need credit card ?



This post has been edited by fcuk90: Dec 6 2011, 08:24 PM

Oh, okay. Thanks for all the fast replies.

Is it wrong with Digi now?Suddenly all the signal gone.

i think u got same problem as i am....
wanna check balance also cannot~

is there a way to reload digi prepaid via postpaid?

yes, can do talktime transfer from DiGi postpaid to prepaid

however, the validity is less than normal topup and there is a small fee too

http://www.digi.com.my/prepaid/services_talktime.do

ive been facing the same problem for quite sometimes...been calling the CS n emailed them. guess what...nothing's changed. it's about time to change.

i resubmit my mnp to umobile. time to bye bye my super sms plan d.
digi suck big time now.

Hi guys is there a list of digi store phone numbers to call?
Or is there only one main phone number and they can redirect u?
Thanks

Don't dream. DIGI despite being a major telco...DON'T HAVE A PHONE LINE CONTACT FOR THEIR SHOPS. Basically, they don't want to entertain people, that's why. I just have a nice chat with DCHAT on how useless they are. You have to Walk-in. Like how they do it in the 16th Century.

So if i want to sign up phone plan, the store no stock, i have to run all over the state one by one just to see which store has stock. Brilliant. Just Brilliant.

This post has been edited by Matrix: Dec 7 2011, 09:10 AM

i went to timesquare digi center regarding the signal problem. so i changed to the new simcard. i told the guy...why no 3G signal. he said maybe my area (kajang) isnt covered. im at timesquare and there is no 3g?i should have detected it right away. bye bye digi. nice to know you. we had great times together.

Hello, can i have the details for digi turbo 3g internet prepaid? I mean the quota and how much we can reload to enjoy how many days internet access? Iheard that there are some old and new for this plan....actually any different?

http://www.digi.com.my/Broadband/LimitedEd...paidInternet.do

click on the FAQ for details on validity and quota

I always know Digi's coverage isn't very good even in places where there is coverage. But taking a look at their FB page it seems pretty bad

https://www.facebook.com/myDiGi?sk=wall&filter=1

Considering I might be getting a Digi Smart Plan soon, this doesn't sound good.

Yes, the signal is pretty bad but at this moment still bearable for me. Just that some indoor areas really have no coverage...

Morning.

'No access to network'

DIGI are getting crappy nowadays.


I have RM30 credit at the moment.
Is there a way to spend it other than calling and texting?
If can finish RM30 within an hour would be great.

Gonna ditch this number.

you can send some of the credit to another DiGi Prepaid user (except on Easy plan) by using TalkTime Trasnfer

though you won't be able to reduce it to zero that way, as there is a minimum balance requirement

im "moving out" soon. bye bye digi. i forgive you but i wont forget.

@dgboy

Thank you.



Same here.

Still don't know which telco to use.

Celcom....crappy Customer Service.
Still stucked to my head...unprofessional CS.

Unbelievable isn't it? I once went to DiGi Times Square to sign up for a one-day promo. The system was down, they asked me to return to check after 2 hours. I asked for a number to call but they don't have one. So they expect me to hang around for 2 hours but the system could still be down after that! And they could not extend the one-day promo even though it's their fault I couldn't sign up and I had to stay there all day. When my contract expires, I'll take my money to Umobile.

Online chat is hopeless, forget about them. If you're lucky, they don't know what you're talking about. If you're unlucky, they give you wrong info.

Changing from supp line to main line can be done with a letter of authorization from the main line owner. I've done it before at BTS (I'm a supp line holder). If your main line owner cannot be reached, you'll have to be resourceful know what I mean?

This post has been edited by Dannyl: Dec 8 2011, 01:38 PM

Can get info from u guys about how to get d samsung galaxy S2 or samsung galaxy Note...

as per website mention:-

1) S2 = RM1,199 / Adv RM500 / Plan RM68*24 / Total RM1,767.. so, initial is actually pay hw much?

2) Note = RM1,549 / Adv RM500 / Plan RM68*24 / Total RM2,117.. so, initial is actually pay hw much?

Pay the Total amount when you sign up for the phone+plan

The amount already include the first month data charges.. Thats how the calculation looks like..

i get it... d calculation is:-

s2 = RM1,199+RM500+RM68 = RM1,767
Note = RM1,549+RM500+RM68 = RM2,117

bingo?

Yup..

I thought the promotion on going now is RM68 but when u auto payment it become RM48 for data plan charges? no?

It's like this.

You pay RM1199+500+68 =RM1767

RM1199 is price of the device
RM568 is the upfront payment which will be used to pay your monthly bills.

RM568 divided by RM48 is about 12 months.

This means that you don't have to pay your first 12 months monthly bills of RM48/month because you already paid RM568 upfront payment for it already

This post has been edited by -kytz-: Dec 8 2011, 05:50 PM

can i register my existing digi easy plan for the samsung GSII promo? the website says postpaid users can register, does not mention about prepaid users.

If u using prepaid, change in to postpaid and take the plan.. If you already using postpaid without any contract tied to it, then u entitled to the promo too..

---

Added on December 8, 2011, 8:32 pm***All advanced payments will be credited and reflected in your first monthly bill. It will be used to offset your monthly bill charges.


Yes correct. But DIGI won't deduct 48 for 12 months.

You pay RM1199+500+68 =RM1767

568 will be used to deduct your monthly charges regardless of the amount. (If first month bill is 150, you will have -418 as a balance. Second month bill 78, balance will be -340, and it's go one until the advance payment finish)

The RM 48 only can be enjoyed when you register for auto payment (which is only done upon request by customer).



This post has been edited by roy_zu: Dec 8 2011, 08:32 PM