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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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dgboy
post Dec 2 2011, 09:44 AM

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DiGi Prepaid is sorely lacking in good data options for light users.

Not everyone want to use postpaid or can afford a high-end smartphone.

This week I'm using Weekly 250MB @ RM15/week.

After 4 days of what for me is quite heavy usage (check email, lowyat, read news, browse some other sites, use mostsms, etc), my data usage less than 40MB total, so 1 day is use less than 10MB), and the whole week may add up to 70MB which is less than a third of the quota.

I'm using UC browser which I think is pretty efficient on reducing data consumptions.

I'm way below quota and therefore feel the price DiGi is charging is not value-for-money.

Hotlink has 7 mobile internet options, with various quota and duration (and unlike DiGi, only the monthly ones auto-renew)

Umobile has their monthly 500MB for RM28, which works out less than half what I'm paying and interestingly also half the quota under DiGi's Weekly 250MB.

For me, Umobile has hit the relevance button with their prepaid package. I am very loyal to DiGi having been their prepaid customer for 12 years. However, I will not wait forever for DiGi to come out with relevant data offering for prepaid users.

As I see it, there are 3 possibilities:

1. introduce more choices like Hotlink already have

2. modify the PAYU cap to have a staged pricing (example, RM1 for up to 10MB, RM2 for up to 25MB, and etc)

3. offer rebates/rewards for light users that do not exceed the quotas.

This post has been edited by dgboy: Dec 3 2011, 06:34 PM
dgboy
post Dec 2 2011, 11:13 AM

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QUOTE(x132755 @ Dec 2 2011, 11:10 AM)
using digi more than 10 yr d...  biggrin.gif
*
wah good, i hope DiGi appreciate you smile.gif
dgboy
post Dec 2 2011, 11:21 AM

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QUOTE(x132755 @ Dec 2 2011, 11:14 AM)
line recently very bad! especially the 3G..
*
yeah la, 3G a bit sad one for DiGi



This post has been edited by dgboy: Dec 2 2011, 11:26 AM
dgboy
post Dec 2 2011, 11:45 AM

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QUOTE(fruitie @ Dec 2 2011, 11:43 AM)
Most of my friends are on Maxis.
*
then change your friends ba
dgboy
post Dec 2 2011, 12:01 PM

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QUOTE(fruitie @ Dec 2 2011, 11:46 AM)
I'm using Maxis 3G Internet Unlimited for my broadband, totally contented with the service. biggrin.gif
*
I'm using DiGi Prepaid Internet Unlimited for my laptop at home every day since June.

It is not super fast, but it is stable and dependable smile.gif

And it costs RM1/day. It is a good deal smile.gif

All I want is a similar prepaid deal from DiGi on my hp, instead of having to pay RM2 or RM3 per day (which is too expensive for continuous use).


dgboy
post Dec 2 2011, 12:08 PM

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QUOTE(fruitie @ Dec 2 2011, 11:46 AM)
I'm changing myself soon, not sure when is the right time yet...
*
It was a joke, about changing your friends.

If you are disatisfied with DiGi you should go, talk with your feet. If more people did that, instead of complaining yet staying till the cows come home, then DiGi would get the message to buck up. It is over-loyalty and resistance to change that is maintaining the status quo in terms of DiGi's service quality. However, there are signs that, with the number of DiGi users defecting to Um, DiGi will wake up finally and start doing something.

This post has been edited by dgboy: Dec 2 2011, 12:09 PM
dgboy
post Dec 2 2011, 12:17 PM

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dear Fruitie

I think misunderstanding. What I mean is if you complain and not satisfied with the answer, then it is really time to move.

It's like resigning a job. You just have to make up your mind and then do it.

dgboy
post Dec 2 2011, 12:22 PM

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QUOTE(ghoss @ Dec 2 2011, 12:16 PM)
Walao eh ~~ so nice one  drool.gif

So far my area no complains for Digi le ~~ A happy digi customer  biggrin.gif
*
Good

and it's nice to see this topic rejuvenated with chapter 9

recently, hardly much posting about DiGi, they are all in the Um mobile thread

it reminds me, years ago DiGi had a slogan : It's about U

sooner or later the yellow and orange will be one company, dunno what colour

in fact, DiGi started turning from yellow to orange already a few years back



This post has been edited by dgboy: Dec 2 2011, 12:23 PM
dgboy
post Dec 2 2011, 02:04 PM

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QUOTE(fruitie @ Dec 2 2011, 12:04 PM)
When I said unlimited means unlimited. There is no quota at all, a discontinued plan from Maxis. smile.gif
*
if you have plan like that, you should keep it for sure

my monthly usage at home is always within 3G quota on my DiGi plan

not a problem for me

however, telco should use the word Unlimited cautiously these days in view of Trade Descriptions Act 2011 now in force

DiGi using Techno-Savvy for describe DiGi Easy plan - I have no idea why, since the data options are exactly the same as for Best plan these days - another failure by DiGi, they should offer a good data plan to Easy users only

This post has been edited by dgboy: Dec 2 2011, 02:07 PM
dgboy
post Dec 2 2011, 02:06 PM

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QUOTE(Darkmage12 @ Dec 2 2011, 01:54 PM)
Meaning DiGi turning into  Umobile?
*
more like the sun is setting on DiGi lately

days are not as sunny as they used to be

dgboy
post Dec 2 2011, 02:10 PM

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complaining sometimes works, when it's about misleading or incomplete information on offers

see the two images below, one before and one after i complained

by the way, i'm not sure the code at the end is correct, on my hp it is ...1# not 2#




Attached thumbnail(s)
Attached Image Attached Image
dgboy
post Dec 2 2011, 02:23 PM

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QUOTE(Darkmage12 @ Dec 2 2011, 02:08 PM)
In short Umobile is becoming the next DiGi?
*
quite a few here in LYN have remarked that Um is like the old DiGi

i agree

my expectation is that Um and DiGi will do share swap or something

not yet, maybe a year from now

they should cooperate on 4G at least


dgboy
post Dec 2 2011, 08:14 PM

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something new from DiGi

Super Reload Internet

http://www.digi.com.my/whatshot_v3/superRe...rnet/landing.do

still studying it here, seems a bit ma fan becos need to get special topup coupon

my suggestion to DiGi few weeks ago was much simpler : 30 days free internet when we topup RM100 in one shot
dgboy
post Dec 6 2011, 05:38 PM

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QUOTE(Matrix @ Dec 6 2011, 01:50 PM)
btw, now the online chat only supports IE 7 & 8
*
ya, i got IE9 and Chrome

neither is supported

DiGi should update themselves

DChat is the best channel for enquiries
dgboy
post Dec 6 2011, 09:17 PM

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QUOTE(PhakFuhZai @ Dec 6 2011, 08:53 PM)
is there a way to reload digi prepaid via postpaid?
*
yes, can do talktime transfer from DiGi postpaid to prepaid

however, the validity is less than normal topup and there is a small fee too

http://www.digi.com.my/prepaid/services_talktime.do
dgboy
post Dec 7 2011, 02:57 PM

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QUOTE(theonlyvin @ Dec 7 2011, 01:15 PM)
Hello, can i have the details for digi turbo 3g internet prepaid? I mean the quota and how much we can reload to enjoy how many days internet access? Iheard that there are some old and new for this plan....actually any different?
*
http://www.digi.com.my/Broadband/LimitedEd...paidInternet.do

click on the FAQ for details on validity and quota
dgboy
post Dec 8 2011, 11:47 AM

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QUOTE(Raikkonen @ Dec 8 2011, 10:40 AM)
Morning.

'No access to network'  doh.gif

DIGI are getting crappy nowadays.
I have RM30 credit at the moment.
Is there a way to spend it other than calling and texting?
If can finish RM30 within an hour would be great.

Gonna ditch this number.

*
you can send some of the credit to another DiGi Prepaid user (except on Easy plan) by using TalkTime Trasnfer

though you won't be able to reduce it to zero that way, as there is a minimum balance requirement




dgboy
post Dec 10 2011, 09:54 PM

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yes DiGi provide microsim

however for such a short period of time, i don't think it's worth the troubles of signing up for postpaid

why not consider prepaid? if you only want data service, DiGi have a prepaid data only sim

simpack costs RM25 and you can get microsim one too

details available here

This post has been edited by dgboy: Dec 10 2011, 10:18 PM
dgboy
post Dec 11 2011, 10:20 PM

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QUOTE(ZRong223 @ Dec 11 2011, 09:59 PM)
Hey guys, is the Super Long Life offer still available?
*
it's still available but only for Best prepaid plan

Easy cannot, of course

other plan, have to migrate to Best first


dgboy
post Dec 12 2011, 06:48 AM

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QUOTE(AlphaBeta @ Dec 11 2011, 11:39 PM)
Can buy the iphone4s outright from Digi without signing contract?
*
i doubt it, but can be buy direct from Apple store

and i heard Maxis have i4s on prepaid (dunno if true)

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