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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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TSfruitie
post Dec 2 2011, 07:23 AM, updated 10y ago

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Reserved. Will be updated soon.
TSfruitie
post Dec 2 2011, 07:24 AM

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Reserved. Will be updated soon.
TSfruitie
post Dec 2 2011, 07:26 AM

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Hi, welcome to the thread. It is version 9 now.

As usual, no congratulatory message.
TSfruitie
post Dec 2 2011, 11:26 AM

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Sincerely, I believe DiGi doesn't worth any customer's royalty because the service basically sucks really badly. I have been using 2008 and was previously on Maxis.

To be honest, the reception is getting worse these days.
TSfruitie
post Dec 2 2011, 11:43 AM

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QUOTE(ghoss @ Dec 2 2011, 11:37 AM)
Ok la ~~ Customer service not bad . Rate quite cheap .

But main thing is most of my friends using Digi. Somemore digi free calls /sms to subline unlimted
*
smile.gif I'm using the Ambassador Plan and yet I say this. smile.gif
Most of my friends are on Maxis.
TSfruitie
post Dec 2 2011, 11:46 AM

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QUOTE(dgboy @ Dec 2 2011, 11:45 AM)
then change your friends ba
*
What for? People are getting good signal and good speed. I'm changing myself soon, not sure when is the right time yet... laugh.gif
I'm using Maxis 3G Internet Unlimited for my broadband, totally contented with the service. biggrin.gif

This post has been edited by fruitie: Dec 2 2011, 11:46 AM
TSfruitie
post Dec 2 2011, 12:04 PM

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QUOTE(dgboy @ Dec 2 2011, 12:01 PM)
I'm using DiGi Prepaid Internet Unlimited for my laptop at home every day since June.

It is not super fast, but it is stable and dependable  smile.gif

And it costs RM1/day.  It is a good deal  smile.gif

All I want is a similar prepaid deal from DiGi on my hp, instead of having to pay RM2 or RM3 per day (which is too expensive for continuous use).
*
When I said unlimited means unlimited. There is no quota at all, a discontinued plan from Maxis. smile.gif
TSfruitie
post Dec 2 2011, 12:08 PM

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QUOTE(ghoss @ Dec 2 2011, 12:05 PM)
What's Ambassador plan ?
*
A plan given by DiGi permanent employee to anyone they like.
No minimum fees, pay as you use and get RM 50/month rebate for DiGi usage. smile.gif

This post has been edited by fruitie: Dec 2 2011, 12:08 PM
TSfruitie
post Dec 2 2011, 12:11 PM

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QUOTE(dgboy @ Dec 2 2011, 12:08 PM)
It was a joke, about changing your friends.

If you are disatisfied with DiGi you should go, talk with your feet.  If more people did that, instead of complaining yet staying till the cows come home, then DiGi would get the message to buck up.  It is over-loyalty and resistance to change that is maintaining the status quo in terms of DiGi's service quality.  However, there are signs that, with the number of DiGi users defecting to Um, DiGi will wake up finally and start doing something.
*
You really think I didn't complain before? I have already voiced out but no improvement.
My friend just stays 2 streets away from me (same housing area), using DiGi broadband and the page hardly moves. Speedtest shows 100kbps only. doh.gif I also made a complaint on her behalf and DiGi said nothing much can be done. My goodness and we are not staying in any ulu place, we are at Petaling Jaya. The so-called pioneer area for DiGi 3G.
TSfruitie
post Dec 2 2011, 12:20 PM

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QUOTE(dgboy @ Dec 2 2011, 12:17 PM)
dear Fruitie

I think misunderstanding.  What I mean is if you complain and not satisfied with the answer, then it is really time to move. 

It's like resigning a job.  You just have to make up your mind and then do it.
*
Well, the time will come. smile.gif
Not really an issue la. Still bearable at the moment. Just that it actually disappoints me when I'm using its BIS plan. A friend of mine who uses the same model of my BB, opens the same page on Maxis and while me on DiGi. Her page loads faster than mine... sad.gif
TSfruitie
post Dec 3 2011, 02:58 PM

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QUOTE(bornd @ Dec 3 2011, 02:32 PM)
Currently I am using the number of other person name (as supplimentary line) who is also the principal for the account. But the owner is always late in due payment and my number keep barred to due late payment on his side. I decide to separate and reregister the number under my name but the owner doesn't seem care about this and uncontactable. 

Can I change the ownership of my number and change my plan?
*
I believe DiGi still requires the main line to be present or at least his authorization letter.
Best bet - Pay a visit to DiGi Centre and enquire about it. DiGi Centre and not any DiGi Specliased Store.
Else, you gotta change to a new set of no. smile.gif

QUOTE(vult2res @ Dec 3 2011, 02:49 PM)
guys, im thinking of subscribing Digi Smart Data plan RM43 in the near future. however i'm still confused with the data plan itself. What does it mean by:

FREE (100% discount on your Monthly Fee once total billed usage hits
RM200 or more)

OR

25% discount (once total billed usage hits RM100)

Does this discounts only applies to data usage only or includes calls/sms/mms?

Furthermore, is this RM43 commitment only for internet usage and we have to pay calls/sms/mms rate seperately? Hope our fellow yellowman can enlighten me on this. thanks smile.gif
*
Only the data fees - RM 48 (or RM 43 if apply for auto billing). There won't be discounts for other usages.

Yes, RM 43+(other usages).
TSfruitie
post Dec 6 2011, 08:20 AM

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QUOTE(ken_zie @ Dec 6 2011, 08:04 AM)
How long do I have to use the prepaid number before I can change it to postpaid?
*
I don't think there is a grace period but from postpaid to other plan or prepaid requires at least 3 months if I'm not mistaken.
TSfruitie
post Dec 6 2011, 07:45 PM

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QUOTE(ken_zie @ Dec 6 2011, 07:41 PM)
Does the supplementary line under DG Smart Plan eligible for unlimited free calls and SMSes?
*
Yes, you mean to main line and other supplementary lines (registered under the same main line) right? smile.gif
TSfruitie
post Dec 8 2011, 08:37 AM

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Yes, the signal is pretty bad but at this moment still bearable for me. Just that some indoor areas really have no coverage...
TSfruitie
post Dec 10 2011, 12:56 PM

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In short, those are DiGi Centres. Only DiGi Centres can do auto-billing, not Specialised Stores. So, it is unfair to call others useless.
TSfruitie
post Dec 10 2011, 01:18 PM

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QUOTE(TheSecRet @ Dec 10 2011, 01:12 PM)
You forget about Time Square one? That's the main one right
*
That's one of the DiGi Centres. There is no main or not main.
TSfruitie
post Dec 10 2011, 05:53 PM

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QUOTE(Zmir @ Dec 10 2011, 05:33 PM)
if I'm on digi family plan/supplementary, how can I cancel my line? can I do it without concent of the main account? if cannot what kind of info they need from the main?
I want to change plan into the phone package plan while keeping the same number

any help urgently needed thanks!
*
Cannot, DiGi requires the presence of your main line as well to get your line cancelled under the main line.
TSfruitie
post Dec 15 2011, 03:29 PM

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The only thing I can describe about DiGi is, the signal gets worse these days... doh.gif
TSfruitie
post Dec 16 2011, 01:44 PM

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QUOTE(Lacus @ Dec 16 2011, 10:54 AM)
I received 1 SMS from digi stating there are upgrading the network around Kelana Jaya and PJ area. Maybe that is why you're experiencing issues hmm.gif
*
Is it? I have never received anything...
TSfruitie
post Dec 17 2011, 02:33 PM

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QUOTE(Zmir @ Dec 17 2011, 02:21 PM)
I heard that for digi smart plan, if ur phone switches to edge instead of 3g due to lack of signal, u will be charged extra and not part of your smart plan??
This cant be true right, i didnt believe it but i just wanted to make sure
*
Not true, I'm using DiGi Smart Plan Lite + BIS plan. Been on EDGE all this while to save my battery juice. I'm not being charged extra at all.

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