Warranty for Samsung set purchased from DiGi is covered in Malaysia only right? Got a friend asking me about this coz i'm using a Samsung unit from DiGi...Anyone pro can enlighten me on this? Thanks

As long as u're recontracting, there should not be any penalty fee. U will only get charged with the penalty fee if u suddenly change to a non contractual plan. U can't pre order via online due to system limitation but u can get an iPhone 5 in any DiGi Store. Hope this helps.

CS giving u hard time?

What u wanna know bro? See if I can help u o not

Yes, u can renew/recontract with DiGi before ur contract expiry with no penalty charges.

Micro SIM in DiGi Centre supposed to be RM10 only...Nano SIM is RM20

Hi, yes u can change from pre2post in DiGi Centre and then get the phone via DiGi Store Online. Supposedly it will work as long as u've changed ur mobile number to postpaid.

Yup it applies to any postpaid phone bundle...but for prepaid only 2 models available in DiGi (Samsung Galaxy Y = RM 169 and HTC One X = RM 1549)

It's actually the same...phone price is still 1399 when u calculate everything...
For example Note 2 with 24mths contract = RM1399

For EPP Note 2, it will be RM 1399 + RM88x24mths = RM1399 + RM2112
So total amount DiGi will BLOCK from ur credit limit is RM 3511
Then pay to ur bank every mth is RM 146.30 (this is only for phone and Internet)
Calls, SMS, MMS etc still pay to DiGi

Phone price becomes RM2119 (the correct price is 2119 in DiGi website) because they changed the monthly RM88 to RM58. That means every month u're paying RM30 less but this RM30 x 24mths = RM720 add up to the phone price (RM1399 + RM720 = RM2119)

Difference is when u purchase with one time payment...u have to pay RM600 advance payment but this amount will be used to offset ur monthly bills...

Hope it helps

DiGi Samsung Note 2 EPP

This post has been edited by Teddrick: Jan 13 2013, 12:58 AM

I like the RM600 prepaid answer hehe. Very simple and easy to understand

The RM600 u paid will be used to deduct ur monthly bills for the 1st few months depending on ur usage...for example...u paid RM 600 and then 1st month bill is RM100 so u will have another RM500 to use for the next bill(s)

So let's say ur monthly bill every month is RM100...so u won't need to pay ur bill for 6mths. If ur usage montly (Internet + usage) is 300+ so it will last for 2 mths only

This post has been edited by Teddrick: Jan 13 2013, 10:35 AM

You're welcome. Hope this helps to understand better on EPP plan

If u use internet only then u no need to pay for about 6mths+

Yup, promotion from 17th Dec 2012 until 3rd Feb 2013

DiGi Jualan Internet 2X Ganda

Any other prepaid plan other than new DG prepaid and Prepaid Smart Plan can change to DG Easy...only these 2 plans are not allowed to change (confirmed with the CS)...not sure why but I guess it's to prevent ppl from jumping between Best and Easy too often...a big number of prepaid users are on these 2 plans now...have to balance out the amount of users i think (imagine if all change to 90% of Best users change to Easy...then only 10% Best users left lor...not a good thing for DiGi )

Any other prepaid plan other than new DG prepaid and Prepaid Smart Plan can change to DG Easy...only these 2 plans are not allowed to change (confirmed with the CS)...not sure why but I guess it's to prevent ppl from jumping between Best and Easy too often...a big number of prepaid users are on these 2 plans now...have to balance out the amount of users i think (imagine if all change to 90% of Best users change to Easy...then only 10% Best users left lor...not a good thing for DiGi shakehead.gif)

I hope the phrases in bold will make it easier to understand...what i meant is other prepaid plans like Prepaid Plus (ancestor prepaid) or Beyond have the option to change to EITHER Easy or Best. And...Easy cannot convert to Best or vice versa...that's for sure

P/S: look at the phrases in bold...i didn't say Best can change to Easy or the other way round...but if really desperate wanna change...there is a way...follow what KannaSai1 said...MNP out then in again and choose the plan u wanna use lor

This post has been edited by Teddrick: Jan 17 2013, 12:29 AM

Yup, DG Easy shouldn't exist in the 1st place lol...

I think so coz last time i called to ask about this...i was informed it will be charged instead of free...easiet way to find out...call and then look at ur bill



This post has been edited by Teddrick: Jan 18 2013, 09:35 PM

Yes the CS is right...if u look in DiGi's website only certain models are available for supp line contract...but IMO it's not really worth it coz the price is expensive...and what the CS informed u to do it to separate the supp line from principal and become a principle line itself...Not certain shop but only DiGi centre or some DiGi Store Express can do that. Both have to be there at the same time coz need to sign transfer ownership form from the principal name to ur name

That is ur unbilled usage for calls, sms, mms, etc...at the end of the month u will be paying total usage (e.g RM3.20 + RM68) + 6% svc tax...usually for the 1st month the internet charges will be prorated because it's not 1 month full cycle

Erm...i think DiGi is not selling iPhone w/o plan

Nope...Buddyz applies only in Malaysia...when u're in overseas, it is considered as roaming