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 SPAM-SCAM Calls & Messages Awareness Guideliness

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SUSXploit Machine
post Apr 18 2011, 07:50 PM, updated 11 months ago

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SPAM - SCAM Calls & Messages Awareness Guideliness

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The Malaysian Communications and Multimedia Commission (MCMC) has proposed several measures to clamp down on spam. MCMC issued a discussion papers in which it listed out several proposals to combat the incidence of unsolicitied e-mail and SMS (short message service).

The proposals include formulating a definition of spam for regulatory purposes, imposing mandatory measures on service providers, and a multi-tier plan to resolve spam-related complaints and disputes. If the problem recurs or becomes excessive, MCMC suggested that users lodge complaints with service providers, failing which a complaint could be lodged with the Consumer Forum, or with the Content Forum for issues related to the content of the unsolicited messages. As a final recourse, users could complain to MCMC. To combat spam originating from overseas, MCMC proposed efforts to initiate the setting up of regional and “possibly” global collaborative alliances with foreign regulators, service providers, non-government organisations, and related projects and initiatives in other parts of the world.

Promoting services via SMS is gaining popularity because of the mobile penetration rate in Malaysia has surpassed 100%. However because of the non-existence of the specific guideline regarding the SMS promotions, the SMS for advertising has become free for all industry. As an association we would like to develop and nurture this new advertising channel so it would not be misused and cast a negative impression from the public. Enclosed is a proposed guideline on the SMS Promotion that should be adhered to by all the CPs.


The common and standardised guidelines between TELCO and MCMC to the consumers are:

English Version
1. Reply STOP and send to (Received Gateway) eg. STOP send to 32777
2. Reply STOP ALL and send to (Received Gateway) eg. STOP ALL send to 32777

Bahasa Melayu Version
1. Reply BATAL and send to (Received Gateway) eg. BATAL send to 32777
2. Reply BATAL SEMUA and send to (Received Gateway) eg. BATAL SEMUA send to 32777


Additional Information
Telco should activate a catch-all SMS that being sent to 6 series. If a recipient reply to the 6 series broadcast, with the word STOP, then all the future SMS promo for all the broadcast should be stopped.

ON PROMO - Activate all promotions (chargeable)
OFF PROMO - Stop all promotions (non-chargeable)

Above commands are also applicable for promotion types of SMS messages.

With this method, only one database should be maintained for each telco. All the SMS promo via 6 series will consult this database first before broadcast. Enabling reply to 6 series will make it easier for the recipient to Opt-Out without the need to send to a 3 series shortcode.

Note: Above commands are agreed by the commision as FREE OF CHARGE and telecommuncations operator has no authority to charge the consumer for above listed commands.


Additional Readings

SMS Promotion prohibited to be sent are as follows:
» Click to show Spoiler - click again to hide... «


Downloads
MCMC Guidelines Mobile Content - [url=http://www.skmm.gov.my/skmmgovmy/files/attachments/825138GuidelinesMobileContent.pdf[/url]
MCMC SMS Promo Guideline - [url=http://www.mmcp.org.my/wp-content/themes/qualifire/files/SMSPromoGuideline.pdf[/url]



SMS Gateway Lists (Please contribute if have, updates are often)
» Click to show Spoiler - click again to hide... «



SMS Gateway Lists DiGi Subscribers Only (Please contribute if have, updates are often)
- a contribution from alicialcc
Download: http://www.skmm.gov.my/link_file/consumer/...%20platform.pdf



Tips - Identifying ORIGINAL & FAKE (3rd party SMS's)

ORIGINAL - Celcom
» Click to show Spoiler - click again to hide... «

ORIGINAL - Maxis
» Click to show Spoiler - click again to hide... «


Screenshots above are examples of the original SMS sent by Celcom Axiata Berhad (Celcom) to its customers. The following are examples of original SMS sent by Maxis Communications Berhad (Maxis) to its customers

FAKE - Maxis
» Click to show Spoiler - click again to hide... «


Number of the sender is composed of 6xxxx 3xxxx or in some cases. To your knowledge, 3xxxx numbers have been designated as an SMS access number for the content of third parties and not directly from the network operator. Number 6xxxx I'm not sure, but almost all the SMS received from 6xxxx are promoting or advertising from third parties. So, if you received an SMS from 6xxxx or 3xxxx number, please be careful and read it carefully.

Style and sentence structure used is messy and sometimes 'fragmented'. There is a mixture of Malay and English. Normally the words most often used by service providers is as 'Register free', 'Without the charge list', 'free SMS mobile content', and others. Look, they emphasize the word 'free' or 'bonus' in the SMS as a bait to attract the attention of readers and junior free registration. You have a feeling something is wrong?

Remember, in most cases, yes, registration is free and no one would ever be charged! You will be charged as agreed and accepted the specified service. Thus, sentences free registration is merely bait and if you sign up, you AGREE considers them subscribe to them and will be charged a premium for the service itself is not sure! See their tactics?

There are also some more despicable, 'disguised' as a network operator!

See below screenshot:
» Click to show Spoiler - click again to hide... «


If You Have Accidentally Subscribed !

Maybe then you are not sure or no knowledge to distinguish between genuine and fake SMS, and you have to register / subscribe. Serves this fool and take credit / phone bill. How to get out of this crisis? Follow the steps below,

FIRST: Send command to cancel service the same number you used to register. For example, if you send 'ON section' to the number 30000, and to cancel service, send 'OFF section' or 'STOP section' to the same number (30 000). Your subscription will be canceled upon receipt of the SMS confirmation from the relevant authorities.

Conversely, if the command 'OFF' or 'STOP' will not cause any effect (no response) or you forget the name of the service you subscribe to, try to 'STOP ALL' and wait for a response from the parties concerned. In most cases, the command 'STOP ALL' this is effective. If this also does not have any effect, then the next step is necessary.

SECOND: Make a call to your network and tell them the problems you face. Your network can help identify to services you subscribe to accidental and provides guidance on how to cancel it. Calls must be made to the Customer Service operator, respectively.

Conclusion

Many think that network operators have the ability to prevent (block) numbers of external service providers. Ability to block is there, but the operator does not have the power to prevent a number unless directed in writing or direct instructions from the authorities (police, government and others). In addition, there are other users who may use the service and prevent the action would cause the number of users can not use the service.

In conclusion, consumers should investigate and carefully read any SMS received from a third party. If you are unsure of the contents of the SMS or its contents very suspicious, ignore, and if able to save SMS as evidence if there is any problem in the future.


Extra thanks to: http://audifaliq.wordpress.com

This post has been edited by Xploit Machine: Jan 12 2025, 04:41 PM
adrianccseng
post Apr 18 2011, 07:58 PM

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another good guide from sifu xploit

pin pin pin!
SUSXploit Machine
post Apr 18 2011, 08:00 PM

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QUOTE(adrianccseng @ Apr 18 2011, 07:58 PM)
another good guide from sifu xploit

pin pin pin!
*
Thanks, and I would also appreciate the MOD / STAF could do a random search for SPAM / STOP ALL related messaged into this thread and PIN it nod.gif

Let it be at 1 place for the specific discussion .. icon_rolleyes.gif
mengsuan
post Apr 18 2011, 09:22 PM

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Pinned.
SUSXploit Machine
post Apr 18 2011, 09:24 PM

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QUOTE(mengsuan @ Apr 18 2011, 09:22 PM)
Pinned.
*
thanks mengsuan, btw i need a help .. if u have free time can merge all the related posts to here? .. if not nvm .. thanks for the effort and help nod.gif
adrianccseng
post Apr 18 2011, 09:58 PM

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oh yay~ my apply success
thx mod tongue.gif
SUSXploit Machine
post Apr 18 2011, 10:03 PM

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QUOTE(adrianccseng @ Apr 18 2011, 09:58 PM)
oh yay~ my apply success
thx mod tongue.gif
*
thanks for the help nod.gif .. i will try contact my ex-manager to get down some SMS gateway lists and company so easy for guide nod.gif
XeactorZ
post Apr 19 2011, 12:33 AM

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good guide again
anyway pls also pinned another thread which is smartphone guide ~~
SUSXploit Machine
post Apr 19 2011, 12:39 AM

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QUOTE(XeactorZ @ Apr 19 2011, 12:33 AM)
good guide again
anyway pls also pinned another thread which is smartphone guide ~~
*
wat was tat? issit the "Battery" thread? hmm.gif
Dannyl
post Apr 19 2011, 08:18 AM

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32393 - Magnum 4D
33131 - Sports Toto
62005 - Alliance Bank (may be used by others)
63365 - Standard Chartered Bank

TS, please sort the the shortcodes to make it easier to search:)
SUSXploit Machine
post Apr 19 2011, 10:04 AM

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QUOTE(Dannyl @ Apr 19 2011, 08:18 AM)
32393 - Magnum 4D
33131 - Sports Toto
62005 - Alliance Bank (may be used by others)
63365 - Standard Chartered Bank

TS, please sort the the shortcodes to make it easier to search:)
*
great share, thanks ... gimme an example of your suggestion .. hmm.gif alpabetical order?
sikosiko
post Apr 19 2011, 12:43 PM

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great informations TS rclxms.gif
bardshah92
post Apr 19 2011, 04:49 PM

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QUOTE(Xploit Machine @ Apr 19 2011, 10:04 AM)
great share, thanks ... gimme an example of your suggestion ..  hmm.gif alpabetical order?
*
Alphabetical order also ok.

Maybe sort out according to their services.
Dannyl
post Apr 19 2011, 04:53 PM

what the fucuk-yimai
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QUOTE(Xploit Machine @ Apr 19 2011, 10:04 AM)
great share, thanks ... gimme an example of your suggestion ..  hmm.gif alpabetical order?
*
I was thinking of by shortcode order... so when we have some new SMS, we can scan the numbers to see if it's already listed.
quireyuyue
post Apr 19 2011, 05:28 PM

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whats the different between STOP and STOP ALL command??
SUSXploit Machine
post Apr 19 2011, 08:58 PM

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QUOTE(quireyuyue @ Apr 19 2011, 05:28 PM)
whats the different between STOP and STOP ALL command??
*
eg. 32777 may have promotion on postpaid which u will receive and STOP will stop on that specific promotion only, STOP ALL will reject all the SMS from 32777 smile.gif

eg .. jangan cakap dengan saya, jangan cakap dengan kumpulan saya .. icon_rolleyes.gif
Dannyl
post May 18 2011, 02:42 PM

what the fucuk-yimai
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I noticed 63365 is also used by Nokia.
hackwire
post May 22 2011, 11:24 AM

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I try to STOP ALL but a message returning back saying that i did not subscribe to the service or some sort of subscription. The thread did not mention anything about subscription.

1. Reply STOP and send to (Received Gateway) eg. STOP send to 32777
2. Reply STOP ALL and send to (Received Gateway) eg. STOP ALL send to 32777
annoymous1234
post May 24 2011, 10:41 AM

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QUOTE(hackwire @ May 22 2011, 11:24 AM)
I try to STOP ALL but a message returning back saying that i did not subscribe to the service or some sort of subscription. The thread did not mention anything about subscription.

1. Reply STOP and send to (Received Gateway) eg. STOP send to 32777
2. Reply STOP ALL and send to (Received Gateway) eg. STOP ALL send to 32777
*
I also got like the above. I want to stop promotional sms from hotlink, I don't wanna recieve like "reload RM30 and get RM5 on bla bla" or MMS from them, how do I do that?
gREeN jAKIro
post May 24 2011, 11:24 AM

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39966 - http/goo.gl/IUeDC
celcom user here...
hackwire
post May 30 2011, 08:35 AM

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QUOTE(hackwire @ May 22 2011, 11:24 AM)
I try to STOP ALL but a message returning back saying that i did not subscribe to the service or some sort of subscription. The thread did not mention anything about subscription.

1. Reply STOP and send to (Received Gateway) eg. STOP send to 32777
2. Reply STOP ALL and send to (Received Gateway) eg. STOP ALL send to 32777
*
hey guys, help me out here how to stop spam by this weird nos? i dont want to open new threas to get more attention as this is the right topic for tech help. the ts posted this info n pinned down but it doesnt work ok!
zhy323
post May 30 2011, 02:49 PM

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QUOTE(hackwire @ May 30 2011, 08:35 AM)
hey guys, help me out here how to stop spam by this weird nos? i dont want to open new threas to get more attention as this is the right topic for tech help. the ts posted this info n pinned down but it doesnt work ok!
*
the number u get is 62002 right?

already tried STOP/STOP ALL to 62002?

this time what message did u get?
imthebrand
post May 31 2011, 09:21 AM

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thx for telling!!
gunjack
post Jun 21 2011, 12:11 PM

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my mom number not get sms n subscribe from 36889 but losing rm24 for that scam number for service my mom not subscribe...according to maxis it normal...already lodge report to skmm..
SweetAngel
post Jul 5 2011, 09:05 PM

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How to stop messages from 63660? It's irritating.
Just follow this instruction?

QUOTE
English Version
1. Reply STOP and send to (Received Gateway) eg. STOP send to 32777
2. Reply STOP ALL and send to (Received Gateway) eg. STOP ALL send to 32777
SUSadvocado
post Jul 19 2011, 01:46 PM

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Guys recently i've been receiving service messages that if i accidentally press OK it just like i subscribed on something but the message just dissappear so i don't know what i just clicked. Am i being charged over these? Is there anyway to block these messages?
hackwire
post Jul 25 2011, 09:43 PM

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Is this correct?
the number that spam me is 663-00
i reply STOP ALL and press Send.
azam_halim
post Aug 1 2011, 03:50 PM

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63660 is jusco
63300, 63388, 0134203077 is a definate scam which i think containing explicit content..

where do i report sms like those "RM0.00 notis 01xxxxxxxx: anda diminta taip on dk ke 37744 segera untuk aktifkan smscontent terbaru skrg! tanpa caj pendaftaran" or "RM0.00 perhatian penting: andabelum daftar servis sms content. sila taip on cp ke 37744 utk dapatkan content skrg! tanpa caj pendaftaran EMSB80625114" or "RM0.00. helo yang! semalam aku dah tinggal mesej gambarku yang peribadi tu kpd yang. tengoklah dgn taip on ks dan sms ke 37873. optout call 0128728676" or "RM0.00 kepada 01xxxxxxxx! anda masih belum daftar servis sms & 3gp content baru lagi. taip on rc ke 32233 utk dptkn dan daftar percuma skrg! EMSB80625114"...these are irritating!!
ss_izal
post Aug 16 2011, 10:57 AM

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this is where you can check the origin ofecp checking the short codes
annoymous1234
post Aug 17 2011, 02:18 AM

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QUOTE(azam_halim @ Aug 1 2011, 03:50 PM)
63660 is jusco
63300, 63388, 0134203077 is a definate scam which i think containing explicit content..

where do i report sms like those "RM0.00 notis 01xxxxxxxx: anda diminta taip on dk ke 37744 segera untuk aktifkan smscontent terbaru skrg! tanpa caj pendaftaran" or "RM0.00 perhatian penting: andabelum daftar servis sms content. sila taip on cp ke 37744 utk dapatkan content skrg! tanpa caj pendaftaran EMSB80625114" or "RM0.00. helo yang! semalam aku dah tinggal mesej gambarku yang peribadi tu kpd yang. tengoklah dgn taip on ks dan sms ke 37873. optout call 0128728676" or "RM0.00 kepada 01xxxxxxxx! anda masih belum daftar servis sms & 3gp content baru lagi. taip on rc ke 32233 utk dptkn dan daftar percuma skrg! EMSB80625114"...these are irritating!!
*
yep. my mom always got this. damn annoying
paradisey
post Sep 19 2011, 09:03 PM

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may i know if it's possible to get back the amount this stupid sms charged us? thx in advance.
ryanboy91
post Sep 19 2011, 10:49 PM

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i still remember few years back then wasted many credit due to lack of knowledge to identify the real message from the fake one....
alicialcc
post Sep 20 2011, 10:55 PM

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List of shortcode registered at Digi
http://www.skmm.gov.my/link_file/consumer/...%20platform.pdf








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zamnrul
post Nov 4 2011, 09:54 AM

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QUOTE(hackwire @ May 22 2011, 11:24 AM)
I try to STOP ALL but a message returning back saying that i did not subscribe to the service or some sort of subscription. The thread did not mention anything about subscription.

1. Reply STOP and send to (Received Gateway) eg. STOP send to 32777
2. Reply STOP ALL and send to (Received Gateway) eg. STOP ALL send to 32777
*
yup i try this...but i got this message...so how... icon_question.gif
jakuraz
post Nov 5 2011, 12:47 AM

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can i stop sms from CELCOM , CelcomOffer and CelcomXtra on Upax?
i tried saving them in Contact list so that i can assign silent sms tone to them, but i cant even save them.
i tried replying STOP ALL but can't send it. it's like they dont hav a number or something
so...
SUSXploit Machine
post Nov 5 2011, 01:32 PM

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QUOTE(jakuraz @ Nov 5 2011, 12:47 AM)
can i stop sms from CELCOM , CelcomOffer and CelcomXtra on Upax?
i tried saving them in Contact list so that i can assign silent sms tone to them, but i cant even save them.
i tried replying STOP ALL but can't send it. it's like they dont hav a number or something
so...
*
call customer service dept. lodge a report, they will block your advertisements via back-end
Dbassnut
post Nov 7 2011, 11:51 AM

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QUOTE(advocado @ Jul 19 2011, 01:46 PM)
Guys recently i've been receiving service messages that if i accidentally press OK it just like i subscribed on something but the message just dissappear so i don't know what i just clicked. Am i being charged over these? Is there anyway to block these messages?
*
Same thing just happened to my wife. She is using a Digi Prepaid & lately we noticed that the credit is running out even when we don't use the phone. Upon checking with Digi, they informed us that we subscribed for a service since 30th of July from a company called Union Vector Alliance Sdn. Bhd. which is a shell company that seems to specialize is scamming. This is the link to a description of that company.

http://www.tradeboss.com/default.cgi/actio...mpanyid/770166/

This is the type of message that I regularly receive from them via Digi

"60142606757
06-Nov-2011 19.26

(016-my number) FREE DOWNLOAD...unlimited terpanas video clips yg siok. CEPAT!!! Taip on YIRA htr ke 37673

"

I've already called DIGI & they told me that they can't do anything about this & asked me to call the scammer at the company's call center. (ya rite, give the scammer confirmation that my phone number is active so they can send me more scam sms).

Is there anyone here who knows the people at DIGI who can actually do something about this on their customer's behalf instead of asking the customer to complaint to MCMC instead?
Apart from complaining to MCMC, is there any other body that we can complain to?
From my viewpoint, DIGI doesn't seem to be interested in stopping this type of scams on their customer as they get to earn money. & from the scammer, as long as the customer is not aware of the charge, they get free RM2~3 a day per customer for doing nothing. The only one who loses is the customer.

Regards,
Dbassnut
SUSXploit Machine
post Nov 9 2011, 01:16 PM

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» Click to show Spoiler - click again to hide... «


1. STOP or STOP ALL to 37673
2. Lodge a report to DiGi, talk harder to them for a refund smile.gif
zamnrul
post Nov 24 2011, 10:03 PM

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QUOTE(hackwire @ May 22 2011, 11:24 AM)
I try to STOP ALL but a message returning back saying that i did not subscribe to the service or some sort of subscription. The thread did not mention anything about subscription.

1. Reply STOP and send to (Received Gateway) eg. STOP send to 32777
2. Reply STOP ALL and send to (Received Gateway) eg. STOP ALL send to 32777
*
Yup I try but I got the same reply...
SUSSushiBurgerX
post Dec 29 2011, 01:53 PM

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This STOP/STOP ALL thing don't work. I tried to stop some SPAM by replying STOP 6XXXX (where 6XXXX is the number sending me the spam). All i got is more SPAM!!! doh.gif

Help!
jimmy_Fujiwara
post Mar 13 2012, 11:44 AM

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here's one that won't stop! I think is called BOTS from Maxis

I sent "stop all" to 27117 many times.

then it says must send STOP BOTS or stop wap. it didnt stop.

then i send "stop bots"

then it replies are you sure..bla bla bla...

every week kena deduct RM2 non-stop.

Until no choice have to go to Maxis Center to complain.

Dun get conned. Stay away from Maxis bots wap service 27117.
naziman
post Mar 21 2012, 08:47 PM

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before this, i have try it but it i still get tha spam sms..now i know have the malay version, i will try it..
kemaruk
post Mar 22 2012, 10:41 AM

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how to stop 69666 number?
SUSXploit Machine
post Mar 22 2012, 03:04 PM

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QUOTE(kemaruk @ Mar 22 2012, 10:41 AM)
how to stop 69666 number?
*
STOP or STOP ALL and send to 69666
kemaruk
post Mar 24 2012, 06:56 PM

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QUOTE(Xploit Machine @ Mar 22 2012, 03:04 PM)
STOP or STOP ALL and send to 69666
*
its reply "The service not available. Please try again later"
I still get those rubbish msg from 69666
SUSXploit Machine
post Mar 26 2012, 12:42 PM

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QUOTE(kemaruk @ Mar 24 2012, 06:56 PM)
its reply "The service not available. Please try again later"
I still get those rubbish msg from 69666
*
u may alternatively call the careline / helpline to block the gateway at telco's end smile.gif this is the final method ..
coldogno7
post Apr 14 2012, 10:53 AM

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nice
finally stop 39636
useless shiet spam,i never subscribe it but still rm5 deducted every month
Mo-T
post Apr 27 2012, 12:04 PM

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QUOTE(Xploit Machine @ Mar 26 2012, 12:42 PM)
u may alternatively call the careline / helpline to block the gateway at telco's end smile.gif this is the final method ..
*
Try reply with "QUIT" or "QUIT ALL"

This post has been edited by Mo-T: Apr 27 2012, 12:05 PM
SUSXploit Machine
post Apr 29 2012, 02:21 AM

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QUOTE(Mo-T @ Apr 27 2012, 12:04 PM)
Try reply with "QUIT" or "QUIT ALL"
*
mana da QUIT? .. standard MCMC / SKMM word is STOP / STOP ALL for all telco doh.gif
qiyi
post Apr 30 2012, 01:45 AM

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QUOTE(coldogno7 @ Apr 14 2012, 10:53 AM)
nice
finally stop 39636
useless shiet spam,i never subscribe it but still rm5 deducted every month
*
Just noticed my credit runs out fast. Upon checking with Digi, i noticed rm5 charges every day from this number 39636.
I never subscribe anything before. Called digi, asked me to send STOP ALL to 39636.
As for the numerous Rm80 charges( about 16 times they charges me vmad.gif ) , digi can't do anything but ask me to call the company for refund at 03-56118552 VMAX POINT MALAYSIA SND BHD
Upon further checking, the phone number is a SCAM number used on multiple companies such as 3B VIsion International Sdn Bhd (32211), DAN-ONE (36002), and many more since year 2005. shocking.gif
Wow, i wonder how much have these companies scammed(telco charges us and pay to them? shakehead.gif ) and what the telcos/govt do to prevent such scammers. Gosh, it's not new news. doh.gif
sphiroth
post May 12 2012, 01:41 PM

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Just noticed i'm being charged rm25 for serviced that i didn't subscribed. Called digi sc and the 1st staff who answered asked me to called the company myself and ask for refund. I insist that it must be digi who settled all this since it is not my fault. After several 'hot' arguing, she connect me to a technical dept. Surprisingly this tech staff straightaway said i didn't subscribe and will stop all service from that company. She even will inform the cimoany to do refund on my behalf. I'll give them a few days before complaint again.

Added on May 12, 2012, 1:44 pmI also asked the tech staff, how this company got my number. She said it just a random active number list they received from the company. Imo, its a case of i help, you help me, since digi didn't bother to check the validity of the 'subscription'.

Added on May 15, 2012, 10:43 amThe company representative contacted me last yesterday (speaking malay indon) and asked how much they have been charging me because they want to refund the amount. I said RM20 and last night, it was reloaded into my account. Then I've been thinking that this is more of a shady business that they themselves don't actually have/keep the record (since they have to ask me). Should have answered RM100 when they asked me...

Added on May 15, 2012, 10:48 amThe number is 36022

This post has been edited by sphiroth: May 15 2012, 10:48 AM
arimii
post May 17 2012, 02:37 PM

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how to stop this 63001 - Text Buddies SMS Services?
they always sent message ask me to JUDI like to jackpot , lucky draw, .. wtf lahh!! already sent stop and stop all but still non stop send me spam messages like that..
dharmabums
post May 18 2012, 01:13 PM

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I've been getting spam mms for this gateway 22090. They are just horrible. Even after sending STOP ALL to them they would still keep spamming them. I even tried their the gateways stop method which was STOP AUTO but they would still spam me.

I just called my telco provider and they said that there was nothing they could do but bring my case to the authorities. they also said that it would not be a guarentee. Is there anything else that i can do to stop these people?

Not sure if this is the company but a quick google search gives me This

This post has been edited by dharmabums: May 18 2012, 01:17 PM
Kevin_Low
post Jun 5 2012, 05:15 AM

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Btw off-topic, how to stop u mobile keep sending advertisement message to my phone?
Jaru
post Jun 5 2012, 05:25 AM

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this is a nightmare!
Kevin_Low
post Jun 6 2012, 06:40 PM

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QUOTE(Jaru @ Jun 5 2012, 05:25 AM)
this is a nightmare!
*
what nightmare of what?
razuryza
post Jun 10 2012, 12:26 PM

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QUOTE(Kevin_Low @ Jun 6 2012, 06:40 PM)
what nightmare of what?
*
nightmare la.. ur credit is taken away when u r not knowing it! and the telco cant do anything? BS!.... wtf la celcom.. hase been a loyal custome mor than 10 years.. but cant do anything bout it, just to block the number. how about the amount they telan? chiss
shaz_smach
post Jun 20 2012, 05:48 PM

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it's not 100% celcom fault because these bad guys are misusing the legitimate business method. Please complain to Celcom and MCMC so that they can take action. I have made a complain to Celcom at GetSatisfaction Celcom and they are really responsive!. I also filed a complain at MCMC website.

I read online that sometimes there are Apps that steal users money by sending Premium SMS without us knowing it. Especially if you are using pirated apps. It would be great if we can spot the Apps and report to AppStore / Google Play Store.
SUSXploit Machine
post Jun 20 2012, 09:05 PM

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QUOTE(shaz_smach @ Jun 20 2012, 05:48 PM)
it's not 100% celcom fault because these bad guys are misusing the legitimate business method. Please complain to Celcom and MCMC so that they can take action. I have made a complain to Celcom at GetSatisfaction Celcom and they are really responsive!. I also filed a complain at MCMC website.

I read online that sometimes there are Apps that steal users money by sending Premium SMS without us knowing it. Especially if you are using pirated apps. It would be great if we can spot the Apps and report to AppStore / Google Play Store.
*
Yes, these are not from Telco such as Maxis, DiGi and Celcom, these are from 3rd party providers whom use the primary telco facility.

smile.gif
hanboy
post Jun 26 2012, 10:06 AM

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All this are clearly scam and fraud cases and yet the Telco's are pushing the responsibility away. The number they give is not helping at all. If 1 victim got scam for an average RM30, what is the profit they can make if there are more 5 than milion active users out there?
beck0723
post Jul 10 2012, 09:38 PM

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i currently face this problem..

can anyone teach me how to unsubscribe the sms?thx
it is frm 220400 Value Added Service 0400 after i check frm digi-ocs (each sms cost me RM4)@@

This post has been edited by beck0723: Jul 11 2012, 02:46 PM
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post Jul 10 2012, 11:12 PM

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QUOTE(miloice123 @ Jul 10 2012, 10:53 PM)
http://bit.ly/Nge5mZ
*
dont SPAM, reported!
SUSXploit Machine
post Jul 10 2012, 11:14 PM

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QUOTE(beck0723 @ Jul 10 2012, 09:38 PM)
i currently face this problem..

can anyone teach me how to unsubscribe the sms?thx
it is frm 220400  Value Added Service 0400 after i check frm digi-ocs (each sms cost me RM4)@@
*
Could these help u?

- http://forum.lowyat.net/topic/734613/all
- http://forum.lowyat.net/topic/2168757/all

btw, i can see clearly ure mobile number there, better blank-over before posting for security purposes smile.gif
viqq
post Jul 18 2012, 12:54 AM

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Hey guys been receiving calls from 016-2085223

Any idea if this is a scammer number?

Added on July 18, 2012, 9:30 amTried calling back but switched off phone

This post has been edited by viqq: Jul 18 2012, 09:30 AM
archive
post Jul 20 2012, 02:21 PM

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So if 63660 were to keep sending me SMS despite sending them STOP, STOP ALL and PROMO OFF, I should report them to MCMC?
razuryza
post Jul 24 2012, 03:37 AM

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QUOTE(archive @ Jul 20 2012, 02:21 PM)
So if 63660 were to keep sending me SMS despite sending them STOP, STOP ALL and PROMO OFF, I should report them to MCMC?
*
Call ur telco to block the number
SUSXploit Machine
post Jul 29 2012, 04:20 PM

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Tips - Identifying ORIGINAL & FAKE (3rd party SMS's)


ORIGINAL - Celcom
» Click to show Spoiler - click again to hide... «

ORIGINAL - Maxis
» Click to show Spoiler - click again to hide... «


Screenshots above are examples of the original SMS sent by Celcom Axiata Berhad (Celcom) to its customers. The following are examples of original SMS sent by Maxis Communications Berhad (Maxis) to its customers


FAKE - Maxis
» Click to show Spoiler - click again to hide... «


Number of the sender is composed of 6xxxx 3xxxx or in some cases. To your knowledge, 3xxxx numbers have been designated as an SMS access number for the content of third parties and not directly from the network operator. Number 6xxxx I'm not sure, but almost all the SMS received from 6xxxx are promoting or advertising from third parties. So, if you received an SMS from 6xxxx or 3xxxx number, please be careful and read it carefully.

Style and sentence structure used is messy and sometimes 'fragmented'. There is a mixture of Malay and English. Normally the words most often used by service providers is as 'Register free', 'Without the charge list', 'free SMS mobile content', and others. Look, they emphasize the word 'free' or 'bonus' in the SMS as a bait to attract the attention of readers and junior free registration. You have a feeling something is wrong?

Remember, in most cases, yes, registration is free and no one would ever be charged! You will be charged as agreed and accepted the specified service. Thus, sentences free registration is merely bait and if you sign up, you AGREE considers them subscribe to them and will be charged a premium for the service itself is not sure! See their tactics?

There are also some more despicable, 'disguised' as a network operator!


See below screenshot:
» Click to show Spoiler - click again to hide... «


If You Have Accidentally Subscribed !

Maybe then you are not sure or no knowledge to distinguish between genuine and fake SMS, and you have to register / subscribe. Serves this fool and take credit / phone bill. How to get out of this crisis? Follow the steps below,

FIRST: Send command to cancel service the same number you used to register. For example, if you send 'ON section' to the number 30000, and to cancel service, send 'OFF section' or 'STOP section' to the same number (30 000). Your subscription will be canceled upon receipt of the SMS confirmation from the relevant authorities.

Conversely, if the command 'OFF' or 'STOP' will not cause any effect (no response) or you forget the name of the service you subscribe to, try to 'STOP ALL' and wait for a response from the parties concerned. In most cases, the command 'STOP ALL' this is effective. If this also does not have any effect, then the next step is necessary.

SECOND: Make a call to your network and tell them the problems you face. Your network can help identify to services you subscribe to accidental and provides guidance on how to cancel it. Calls must be made to the Customer Service operator, respectively.


Conclusion

Many think that network operators have the ability to prevent (block) numbers of external service providers. Ability to block is there, but the operator does not have the power to prevent a number unless directed in writing or direct instructions from the authorities (police, government and others). In addition, there are other users who may use the service and prevent the action would cause the number of users can not use the service.

In conclusion, consumers should investigate and carefully read any SMS received from a third party. If you are unsure of the contents of the SMS or its contents very suspicious, ignore, and if able to save SMS as evidence if there is any problem in the future.


Thanks to: http://audifaliq.wordpress.com

This post has been edited by Xploit Machine: Jul 29 2012, 04:21 PM
SUSXploit Machine
post Aug 17 2012, 06:59 PM

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First post updated with new gateway lists, hope kindly post in this thread rather than starting new topics smile.gif
Gurvin Abruzzi
post Aug 17 2012, 08:41 PM

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QUOTE(Xploit Machine @ Aug 17 2012, 06:59 PM)
First post updated with new gateway lists, hope kindly post in this thread rather than starting new topics smile.gif
*
Just saw ur guide with the list of gateway numbers n owners.

Thx bro.
SUSXploit Machine
post Aug 17 2012, 08:43 PM

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QUOTE(Gurvin Abruzzi @ Aug 17 2012, 08:41 PM)
Just saw ur guide with the list of gateway numbers n owners.

Thx bro.
*
still got 3 pages more, takes time to update abt 200 + bumber sweat.gif .. will update soon biggrin.gif
SUSXploit Machine
post Aug 20 2012, 12:07 PM

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more than new 600 gateway listing updated with downloadable .txt file smile.gif
imran
post Nov 2 2012, 04:10 PM

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thanks 4 sharing...
raul88
post Dec 8 2012, 11:59 AM

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Hi guys,

I been scam by this 39886
Im using maxis prepaid and not a heavy user
but for this few months, my credit has been gone out into thin air

I never subscribed to any of this.
user posted image
*notice how the "STOP GHA" and "STOP HGA" is confusing and could be malicious.
and the uninvited sms cost rm3 then rm5!

notice also the frequency of the sms (every 2-3 days), draining rm5 just like that
user posted image
Piggiess
post Jan 24 2013, 01:53 PM

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I have been facing the same problem from the M-Mode (33311).

Without noticed that I got charged by this 33311 since last year, every month at least 3 messages until one day I found out that my account balance always insufficient balance. This was very surprising me, almost RM100+ got deducted.

I am in overseas, I topped up my mobile for keeping my number. However, I don't have any balance left in my account since last year. This is very terrible!!

I tried sending an email to this M-Mode company on 08/11/2012, but no feedback from the company. After That on 23/12/ 2012 I received a reminder message "RM0.00. Subscription Reminder. No Subscription fee. Price: RM3.50/SMS. 15SMS/Month. Auto Renewal on 24/01/2013 unless cancelled. To cancel, send STOP HANTU to 33311." So I cancelled it by sending text STOP HANTU to 33311, but STOP HANTU didn't applied to the center so I sent STOP ALL. Meanwhile, I sent an email again to the M-Mode and vent out my anger in email.

On 26/12/2012, I've received an email from the company informed me that they have stopped the service since 08/11/ 2012 and blocked my number from the receiving further broadcast message. However, I couldn't understand why I received the above reminder message (23/12/2012) since have stopped and block every single message.

Now 22/01/2013, I received the above reminder message again. Nevertheless, I don't cancel it by sending text, I sent an email to the company again and still waiting for their reply.

I'm really fed up and bother me with those SMS, please give me some advice. Should I report this to the MCMC?

SUSXploit Machine
post Jan 25 2013, 08:46 PM

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QUOTE(Piggiess @ Jan 24 2013, 01:53 PM)
I have been facing the same problem from the M-Mode (33311).

Without noticed that I got charged by this 33311 since last year, every month at least 3 messages until one day I found out that my account balance always insufficient balance. This was very surprising me, almost RM100+ got deducted.

I am in overseas, I topped up my mobile for keeping my number. However, I don't have any balance left in my account since last year. This is very terrible!!

I tried sending an email to this M-Mode company on 08/11/2012, but no feedback from the company. After That on 23/12/ 2012 I received a reminder message "RM0.00. Subscription Reminder. No Subscription fee. Price: RM3.50/SMS. 15SMS/Month. Auto Renewal on 24/01/2013 unless cancelled. To cancel, send STOP HANTU to 33311." So I cancelled it by sending text STOP HANTU to 33311, but STOP HANTU didn't applied to the center so I sent STOP ALL. Meanwhile, I sent an email again to the M-Mode and vent out my anger in email. 

On 26/12/2012, I've received an email from the company informed me that they have stopped the service since 08/11/ 2012 and blocked my number from the receiving further broadcast message. However, I couldn't understand why I received the above reminder message (23/12/2012) since have stopped and block every single message.

Now 22/01/2013, I received the above reminder message again. Nevertheless, I don't cancel it by sending text, I sent an email to the company again and still waiting for their reply.

I'm really fed up and bother me with those SMS, please give me some advice. Should I report this to the MCMC?
*


Yes and C.C. the copy of email to the telco smile.gif

This post has been edited by Xploit Machine: Jan 25 2013, 08:51 PM
Swordylove
post Feb 28 2013, 10:11 AM

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Hi, I called Celcom regarding a spam MMS that I received and they say I will be charged RM0.15 when sending "STOP ALL". They say it's a flat rate charge for anything sent to those 5-digit numbers.

So it's not free eh? Or is it only not free with Celcom?
SUSXploit Machine
post Apr 14 2013, 04:41 PM

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QUOTE(Swordylove @ Feb 28 2013, 10:11 AM)
Hi, I called Celcom regarding a spam MMS that I received and they say I will be charged RM0.15 when sending "STOP ALL". They say it's a flat rate charge for anything sent to those 5-digit numbers.

So it's not free eh? Or is it only not free with Celcom?
*


standard STOP / STOP ALL direct from Celcom listing is free, unless 3rd party content "may" be charged smile.gif
magnumkaiser
post Apr 15 2013, 11:36 AM

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good ts to remind of all these scam message
gotnet
post May 8 2013, 04:39 PM

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QUOTE(Xploit Machine @ Apr 14 spammingmming3, 04:41 PM)
standard STOP / STOP ALL direct from Celcom listing is free, unless 3rd party content "may" be charged smile.gif
*
I got charged for sending OUT to maxis 29200 and 23238...
Is this their new gimmick? Spamming us with ads and charging us to opt out? ?

This post has been edited by gotnet: May 8 2013, 08:25 PM
SUSXploit Machine
post May 9 2013, 09:56 PM

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QUOTE(gotnet @ May 8 2013, 04:39 PM)
I got charged  for sending OUT to maxis 29200  and 23238...
Is this their new gimmick? Spamming us with ads  and charging us to opt  out? ?
*
probably .. just send the STOP command smile.gif
jiashun001
post May 16 2013, 01:00 AM

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received today from digi regarding free airtime. but dont dare try
gotnet
post Jun 22 2013, 06:08 AM

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QUOTE(Xploit Machine @ May 9 2013, 09:56 PM)
probably .. just send the STOP command smile.gif
*
I have checked that i got charged for sending the STOP command too.You guys should start checking your bills. This is bull. Should start writing in to MCMC.
great123
post Jun 24 2013, 07:32 PM

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Just received this SMS from DIGI today:

Sender: DigiRewards

"Cash Back Promo! Enjoy RM7.50 talktime in July when you pay RM5 in June (auto deduct). To decline this offer, sms NOCASHBACK to 2000 by 25/6. (17869)"

Message Centre:
0162999921

I'm pretty sure telcos aren't allowed to auto deduct talktime credit by default.
Does sending an SMS to 2000 incur charges? Or is this just a scam from a sender pretending to be Digi?

This post has been edited by great123: Jun 24 2013, 07:35 PM
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post Jul 8 2013, 10:00 PM

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QUOTE(great123 @ Jun 24 2013, 07:32 PM)
Just received this SMS from DIGI today:

Sender: DigiRewards

"Cash Back Promo! Enjoy RM7.50 talktime in July when you pay RM5 in June (auto deduct). To decline this offer, sms NOCASHBACK to 2000 by 25/6. (17869)"

Message Centre:
0162999921

I'm pretty sure telcos aren't allowed to auto deduct talktime credit by default.
Does sending an SMS to 2000 incur charges? Or is this just a scam from a sender pretending to be Digi?
*
0162999921 is from DiGi itself, just deny if you not interested smile.gif .. I did receive the same SMS but declined .. its nothing wrong declining the said msg nod.gif
axxer
post Aug 4 2013, 03:19 PM

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by looking at this diagram, we first should report to telco > if not satisfied/resolved complain to Communications and Multimedia Content Forum of Malaysia (CMCF) > if not satisfied/resolved complain to Communications and Multimedia Consumer Forum of Malaysia (CFM) > if not satisfied/resolved complain to Malaysian Communications and Multimedia Commission (SKMM).

from my experience with telco (credit deduction), sometime call cs or complain to their online support forum, fb, twitter etc wont do any good. they will just bounce u from one cs to another.

one time i lodge report directly to skmm after complaining to telco online cs doesn't do any good. got call the next day from their cs, apologizing and agreeing to compensate my credit loss within 24hours whereas when i first report to them before bringing it upfront to skmm, basically what they said to me is it "we cant do anything about it, its in our t&c, so screw u". made a report to skmm and the next thing i know they call me and apologizing like theres no tomorrow. probably skmm contacted them and scared the shit out of 'em whistling.gif whistling.gif whistling.gif

anyway,
1- Communications and Multimedia Content Forum of Malaysia (CMCF) online complain form
2- Communications and Multimedia Consumer Forum of Malaysia (CFM) online complain form
3- Malaysian Communications and Multimedia Commission (SKMM) online complain form

This post has been edited by axxer: Aug 4 2013, 03:34 PM
jeffmatthew
post Aug 21 2013, 11:12 PM

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Is direct mail good that this options, this one really annoys other mobile users because of the strategy they have.

This post has been edited by jeffmatthew: Aug 21 2013, 11:14 PM
TheEvilMan
post Nov 5 2013, 09:09 AM

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if i had call the respective provider and block those spam sms numbers should i still do the "Stop All" method as mentioned?

This post has been edited by TheEvilMan: Nov 5 2013, 09:10 AM
SUSChuckyHuntsYou
post Nov 12 2013, 01:37 AM

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Hi i received a sms regarding s3x videos

Is it true or trying to scam subscription?
guy3288
post Nov 27 2013, 09:05 AM

Look at all my stars!!
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my 4 prepaid celcom lines have also been spammed and we lost money to these scammers. 33133, 37773, 22022...how come they are allowed to cheat our money without us even realising them unless we really go check our balance and how much we use telco everyday. This is too much, the authority must really do something to stop them. I complained everywhere already, to the scammer, celcom, in their FB, to MCMC , feedback forms but looks like no effect.

Someone please help stop them!!
relax88
post Nov 28 2013, 02:41 PM

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QUOTE(guy3288 @ Nov 27 2013, 09:05 AM)
my 4 prepaid celcom lines have also been spammed and we lost money to these scammers. 33133, 37773, 22022...how come they are allowed to cheat our money without us even realising  them unless we really go check our balance and how much we use telco everyday. This is too much, the authority must really do something to stop them. I complained everywhere already, to the scammer, celcom, in their FB, to MCMC , feedback forms but looks like no effect.

Someone please help stop them!!
*
because this is Malaysia...!!!
i charged with "Value added Service 0500" RM 5 from " yellow man"
STC
post Dec 31 2013, 02:55 PM

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I am the latest victim from unsolicited SMS from 39599. The third party provider who used the number is SHRAD Computing Sdn Bhd. As all my phone bills are within the monthly fixed charges I do not subscribe to itemized billing in order to save RM5.

However, recently I moved to online billing and download my bills to check on my children's phone habit and discovered my son has been billed an average of RM3 monthly for unsolicited SMS. On further checking, I have also been charged a similar amount.

I called up my service provider Celcom and was told that they cannot do anything because this is from third party. So I said can I refuse to pay the SMS to which they said then my bill line would be barred as they are only the collecting agent and suggested to send STOP ALL SMS for which I have to pay an additional of RM0.15. The reply I received after sending the SMS was " I have no subscription to be stopped'!!!.

So,

1) Celcom with 13 million subscriber do not care if someone scams our money without our knowledge.

2) Even if they scam only 1% of Celcom subscriber they (SHRAD) earn about RM400000 for doing nothing other than sending SMS.

3) Celcom make money either way as those SMS contain MMS message via data usage.

4) Even you complain to SHRAD, Celcom still make money by way of call charges.

5) To stop service which you never subscribed in the first place also earn Celcom free RM0.15 for those SMS.

6) Celcom being like the collecting agent. Like debt collectorlah surely get commission.

It looks like very lucrative business and I am only talking about RM3 for 1% customers. Imagine the total money this people collect montly.
STC
post Jan 2 2014, 11:45 AM

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Any other's with different TELCOs getting this 39599 SMS?
axxer
post Jan 17 2014, 02:48 PM

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registered shortcode spammer under celcom. got 503 number doh.gif doh.gif doh.gifAttached File  Short_codes_registered_at_CELCOM_platform.pdf ( 46.08k ) Number of downloads: 223


This post has been edited by axxer: Jan 17 2014, 02:50 PM
STC
post Jan 21 2014, 06:27 PM

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QUOTE(axxer @ Jan 17 2014, 02:48 PM)
registered shortcode spammer under celcom. got 503 number  doh.gif  doh.gif  doh.gifAttached File  Short_codes_registered_at_CELCOM_platform.pdf ( 46.08k ) Number of downloads: 223

*
Thanks. It is no use. Once they send the number to you they charge it doesn't matter.
axxer
post Jan 21 2014, 08:36 PM

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QUOTE(STC @ Jan 21 2014, 06:27 PM)
Thanks. It is no use. Once they send the number to you they charge it doesn't matter.
*
at least we know which company that send the spam in case wanna file dispute case to skmm nod.gif
STC
post Jan 22 2014, 05:45 AM

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QUOTE(axxer @ Jan 21 2014, 08:36 PM)
at least we know which company that send the spam in case wanna file dispute case to skmm  nod.gif
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SKMM is no use. Always standard answer.
axxer
post Jan 22 2014, 12:59 PM

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QUOTE(STC @ Jan 22 2014, 05:45 AM)
SKMM is no use. Always standard answer.
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my past experience with them was good, give proper proof for dispute case and telco contacted me immediately after that. case solved within 3 days after report to them.
darkdevilrey
post Feb 7 2014, 09:40 AM

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This is very useful info shared by TS here.

just got scam from 36631 for RM5 x 3 = RM15

android games spam ad, accidentally clicks, then the charges notifications straight away spamming in.

QUOTE
RM5.00: Click link below to download your content:

[link]

Elite Ent S/B.
HelpdeskL 03-58910995

vmad.gif

lucky found this thread, sms STOP to the service provider.

replied:

QUOTE
RM0: You are subscribed to these services:
No Service Name Keyword
[link1]
[link2]
[link3]
QUOTE
Send "STOP <keyword>" to 36631 to stop service.
Send "STOP ALL" to 36631 to stop all services
QUOTE
RM0.00: All services for 36631 have been terminated as per your request.
Please send help to 36631 for more info on other services
so to my acknowledgement, i've been charged RM15 for this kind of bullshit.

lets just wait this month bill statement and see how much damage incurred. vmad.gif

i believe more than that amount. vmad.gif

lucky we're youngster that pc-it-technology knowledge equiped.

imagine those auntie or uncle, how would they know how to "google" for solutions ?

sure monthly kena charged nonstop vmad.gif

STC
post Feb 7 2014, 10:28 AM

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QUOTE(axxer @ Jan 22 2014, 12:59 PM)
my past experience with them was good, give proper proof for dispute case and telco contacted me immediately after that. case solved within 3 days after report to them.
*
What type complaint you made? It is funny that I received this message below. They think I am a cowherd who doesnt know what is MMS or third party content. I asked how could the charges incur in the first place when I did not subscribe to them. No answers.

The Executive Office of the Communications and Multimedia Content Forum of Malaysia (CMCF) hereby refers to your email dated xxxx with regard to the SMS spams which you have received.



For your kind information, the CMCF is an independent self-regulatory body set up via the Communications and Multimedia Act 1998 (CMA’98) and operates under the auspices of the Malaysian Communications and Multimedia Commission (SKMM) to monitor and promote industry self-regulation of content over the electronic networked medium. The CMCF governs content by self-regulation in line with the Malaysian Communications and Multimedia Content Code (Content Code) which is a set of industry guidelines on the usage and/or dissemination of content for public consumption.



SPAM is the common term for electronic ‘junk mail’ – messages sent to a person’s mobile phone that they have not consented to receive; in order to advertise a business or service, or invite you to sign up a subscription-based service. The content of spam messages varies. Some messages promote products or services, while others attempt to trick users into providing bank account or credit card details. Many spam messages contain offensive or fraudulent material.



If you have received any spam messages on your mobile through any short codes, below are the attempts that you may take in order to stop it.



Unsubscribed Text Messages


Reply to the text message by typing STOP, OUT, END, QUIT or CANCEL to the sender.

Subscribed Text Messages


If you wish to unsubscribe to a text messaging service which you have subscribed to before, you may reply to the message by typing UNSUBSCRIBE



Additional to that, we would like to suggest for you to contact your mobile service provider to seek for their assistance on blocking the sender from being able to send you any SMS in the future.



For further information on SMS Spams and how to prevent/stop it, kindly visit the websites below:

· http://www.skmm.gov.my/FAQs/Mobile-Content...%28SPAM%29.aspx

· http://www.cfm.org.my/files/pdf/cfm-update...ates-100330.pdf



As such, the Complaints Bureau treats this matter as closed and extends its sincere thanks to you for submitting the complaint.
[SIZE=14]


Thank you.



On behalf of the Complaints Bureau

COMMUNICATIONS AND MULTIMEDIA CONTENT FORUM OF MALAYSIA (CMCF)[SIZE=7]
axxer
post Feb 11 2014, 06:52 PM

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my dad got same sms spam from these scum.
each sms cost him rm4. last month bill showed the sms came every two days. total cost rm149, from "mmobile". not sure if it just showed in bill or did he really got the sms in his phone. when i ask whether this is his first time got such thing in his bill, he said its from long ago, usually its just rm30-40 per month.

sigh, my dad with typical malaysian "tak apa" attitude. when they charge him rm30-40 per month he just paid, no question asked. he just made a big fuss about it when it reaches rm149 on last month bill doh.gif doh.gif doh.gif

This post has been edited by axxer: Feb 11 2014, 06:53 PM
icefox64
post Feb 20 2014, 08:58 PM

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This is indeed a very good post!! Thumbs up!!

I've just recovered from what they had illegally charged me, if anyone of you still unable to be compensate or problem still being unsolved, feel free to pm me.

One thing to note is: people will only discover this when they were charged by telco, in short, after kena then only know what is happening, this is very innocent & unfair! All these 3rd party company earning money via this route is no difference compare with fraud/cheat/bully just because they enjoy the "automatically credit charged" from us.

When I came to think of all these, honestly, I am very pissed! This is like, today 1 person come and make complaints for RM500, ok, fine, never mind, we refund him/her, do you know why? this is because they (the 3rd party company) know that they still can simply charged the other ppl for RM5 per SMS, so what if they refunded you just a RM500?

Anyway, the above is just for sharing personal thoughts purpose. IF anyone of you still struggling as to how to solve this matter, please feel free to pm me.
ethan chong
post Feb 28 2014, 05:01 PM

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Thanks for this post, good one! My father in law just kena. But it is 2nd time. Few years ago kena once, already sent STOP ALL to stop it. Now few years later, kena again.

i googled thoroughly searching for answer. Yes, i know i can use the STOP ALL command, to prevent and ask for refund. That's all, PREVENT & ASK FOR REFUND. It is kind of passive way to deal with this problem.

Did our Government or Law Enforcement take serious action to arrest these scam sms company? Is government one eye open one eye closed and letting this company still survive? Or law loophole?

It remind me of scratch & win lottery and Ah Long business in Malaysia.
Chaud
post Mar 20 2014, 10:50 AM

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36666 and 36665 from which company? i have been receiving sms that is useless and cost RM4 for each nonsense sms
STC
post Mar 20 2014, 11:08 AM

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QUOTE(Chaud @ Mar 20 2014, 10:50 AM)
36666 and 36665 from which company? i have been receiving sms that is useless and cost RM4 for each nonsense sms
*
36666 - Moblife.TV Sdn Bhd (Formerly known as MNC Consulting)
kcphoon
post Apr 5 2014, 01:34 PM

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5 04/04/2014 22:50:40 1 60163990043 Value Added Services SMS MO SMS 0.15
6 04/04/2014 22:50:50 1 220100 Value Added Service 0100 MO SMS 1.00
7 04/04/2014 22:50:59 1 60163990043 Value Added Services SMS MO SMS 0.15
8 04/04/2014 22:51:07 1 220100 Value Added Service 0100 MO SMS 1.00
9 04/04/2014 22:51:19 1 60163990043 Value Added Services SMS MO SMS 0.15
10 04/04/2014 22:51:25 1 220100 Value Added Service 0100 MO SMS 1.00
11 04/04/2014 22:51:39 1 60163990043 Value Added Services SMS MO SMS 0.15
12 04/04/2014 22:51:45 1 220100 Value Added Service 0100 MO SMS 1.00



1min sent 4 sms cost me rm4.6 mad.gif
JuneResources
post May 10 2014, 12:47 AM

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My currently have at least 6 number, which is let my family using for call and sms only. Currently these 6 numbers include Maxis, U Mobile, XOX, DiGi and Celcom.

These all number I used it at least 6 or 7 years. I do not come across SPAM SMS and deduct my credit balance unreasonable. My "old" people does not how to SMS to other people. How come Celcom mentioned me "You already subscribe for 3rd party service, that why got a charges everyday.."

What the hell for this Celcom!!! vmad.gif 3 days only RM10 gone!! mad.gif

ONLY Celcom like to "Makan" duit from credit balance. The rest service provider (DiGi, Maxis, XOX, U Mobile) does not come across for it as I totally ignore about this advertisement and even through complain to them to BLOCK those stupid number. At least Maxis can help me to investigate and block all of this shortcode message. thumbup.gif

However, CELCOM did not do so. They tell me that "We are unable to block those number". Meaning that CELCOM also consider as "3rd party service provider"??? whistling.gif


CRAPPED and angry... vmad.gif


All Sifu, wanna to ask you all.. My one of the number currently is Celcom network. If let say I want to retain my current number (Currently is Celcom) and switch to other network (NO MORE CELCOM shakehead.gif ), then this SPAM message will gone and no more. Am I say right? hmm.gif

This post has been edited by JuneResources: May 10 2014, 12:48 AM
dynamic123
post May 22 2014, 09:08 AM

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great information. Thanks
STC
post May 22 2014, 09:28 AM

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Celcom actually got a problem as they haven't even report back about another complaint I made about the MMS. Unfortunately, our judiciary is not pro consumer and I doubt if money spent on legal fees will cover via damages. MCMC als useless because they dont investigate. They do tukang office boy job. Forward my complain to Celcom and forward their response to me and close case.

Meanwhile, what you can do is to disable the MMS setting. By doing this all MMS will remain in the senders outbox. Anyway, we dont use MMS anymore in the world of Whatsapp, iMessage or BBM.

Regarding porting of the line to other carrier, unless you are willing to go the extra mile then nothing much will come out of it.

This post has been edited by STC: May 22 2014, 09:28 AM
SUStsunade
post Jun 9 2014, 04:49 PM

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is 50001 legit from Maxis? just received 1 asking me permission to upgrade my credit limit. they got my account number right, but no other indication that they're from Maxis
STC
post Jun 10 2014, 09:01 AM

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QUOTE(STC @ May 22 2014, 09:28 AM)
Celcom actually got a problem as they haven't even report back about another complaint I made about the MMS. Unfortunately, our judiciary is not pro consumer and I doubt if money spent on legal fees will cover via damages. MCMC als useless because they dont investigate. They do tukang office boy job. Forward my complain to Celcom and forward their response to me and close case.

Meanwhile, what you can do is to disable the MMS setting. By doing this all MMS will remain in the senders outbox. Anyway, we dont use MMS anymore in the world of Whatsapp, iMessage or BBM.

Regarding porting of the line to other carrier, unless you are willing to go the extra mile then nothing much will come out of it.
*
Received an email from MCMC, informing some alleged resolution of a complaint I made. I dont even remember what the complaint about which I send few months ago on MMS fraud and another one on totally unrealiable 3G/4G in golden triangle area and I dont give two hoots anymore. How can Celcom be allowed to deduct for a service that I never subscribed from a third party and never downloaded their unsolicited sontent. Is it so difficult for MCMC to investigate?
vez
post Jun 11 2014, 08:30 PM

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I received quite often a restaurant sms about promotion (use my phone number to make reservation before), I have inform them i do not wish to receive anymore, but they never remove me, they just keep sending promotional sms once a while, is there any way for me to lodge a complain? sad.gif
publicENEMY
post Jun 12 2014, 07:54 AM

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i subscribed without my consent to these numbers

33029
33966
39913

please add these numbers to the list of f***tard numbers.
R6476
post Jul 10 2014, 08:40 PM

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I received SMS from 62000 giving me bee talk verification code. But I did not install bee talk. How com I get this SMS?
dynamic123
post Sep 10 2014, 02:52 PM

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QUOTE(R6476 @ Jul 10 2014, 08:40 PM)
I received SMS from 62000 giving me bee talk verification code. But I did not install bee talk. How com I get this SMS?
*
weird. blink.gif
KoChun
post Sep 23 2014, 04:33 PM

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QUOTE(JuneResources @ May 10 2014, 12:47 AM)
My currently have at least 6 number, which is let my family using for call and sms only. Currently these 6 numbers include Maxis, U Mobile, XOX, DiGi and Celcom.

These all number I used it at least 6 or 7 years. I do not come across SPAM SMS and deduct my credit balance unreasonable. My "old" people does not how to SMS to other people. How come Celcom mentioned me "You already subscribe for 3rd party service, that why got a charges everyday.."

What the hell for this Celcom!!! :furious: 3 days only RM10 gone!! :angry:

ONLY Celcom like to "Makan" duit from credit balance. The rest service provider (DiGi, Maxis, XOX, U Mobile) does not come across for it as I totally ignore about this advertisement and even through complain to them to BLOCK those stupid number. At least Maxis can help me to investigate and block all of this shortcode message. :thumbs:

However, CELCOM did not do so. They tell me that "We are unable to block those number". Meaning that CELCOM also consider as "3rd party service provider"??? :w
CRAPPED and angry...  :furious:
All Sifu, wanna to ask you all.. My one of the number currently is Celcom network. If let say I want to retain my current number (Currently is Celcom) and switch to other network (NO MORE CELCOM :shakehead: ), then this SPAM message will gone and no more. Am I say right? :hmm:
*
QUOTE(STC @ May 22 2014, 09:28 AM)
Celcom actually got a problem as they haven't even report back about another complaint I made about the MMS. Unfortunately, our judiciary is not pro consumer and I doubt if money spent on legal fees will cover via damages. MCMC als useless because they dont investigate. They do tukang office boy job. Forward my complain to Celcom and forward their response to me and close case.

Meanwhile, what you can do is to disable the MMS setting. By doing this all MMS will remain in the senders outbox. Anyway, we dont use MMS anymore in the world of Whatsapp, iMessage or BBM.

Regarding porting of the line to other carrier, unless you are willing to go the extra mile then nothing much will come out of it.
*
I also found Celcom to be dubious and cunning.
Thought Celcom predominantly Muslim staff would be honest... disappointed too.
Makan duit only pandai.
JuneResources
post Sep 24 2014, 11:57 AM

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QUOTE(STC @ Jun 10 2014, 09:01 AM)
Received an email from MCMC, informing some alleged resolution of a complaint I made. I dont even remember what the complaint about which I send few months ago on MMS fraud and another one on totally unrealiable 3G/4G in golden triangle area and I dont give two hoots anymore.  How can Celcom be allowed to deduct for a service that I never subscribed from a third party and never downloaded their unsolicited sontent. Is it so difficult for MCMC to investigate?
*
Yes, seriously..

I complain to MCMC there.. They will forward back this case to Celcom care center.

At the end, this case settle after 1 month... Really terrible!!! shakehead.gif


As haven't 1 month, I aready switch to other telco~~ Really stupid and useless~~ doh.gif
JuneResources
post Sep 24 2014, 12:01 PM

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QUOTE(KoChun @ Sep 23 2014, 04:33 PM)
I also found Celcom to be dubious and cunning.
Thought Celcom predominantly Muslim staff would be honest... disappointed too.
Makan duit only pandai.
*
Most of the telco in Malaysia all makan duit la..

Celcom - Makan duit for 3rd party apa apa "sexy video" silly msg.. shakehead.gif
DiGi - Once the plan taken down already, the revise call, sms rate all keep changing all the time.. doh.gif
Maxis - The most expensive rate in Malaysia.. sweat.gif But in terms of service, really good.. rclxms.gif
U Mobile - The call center service suck on every night. Nobody answer your call... shocking.gif

KoChun
post Sep 25 2014, 12:51 AM

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QUOTE(JuneResources @ Sep 24 2014, 11:57 AM)
Yes, seriously..

I complain to MCMC there.. They will forward back this case to Celcom care center.

At the end, this case settle after 1 month... Really terrible!!! shakehead.gif
As haven't 1 month, I aready switch to other telco~~ Really stupid and useless~~  doh.gif
*
QUOTE(JuneResources @ Sep 24 2014, 12:01 PM)
Most of the telco in Malaysia all makan duit la..

Celcom - Makan duit for 3rd party apa apa "sexy video" silly msg.. shakehead.gif
DiGi - Once the plan taken down already, the revise call, sms rate all keep changing all the time.. doh.gif
Maxis -  The most expensive rate in Malaysia.. sweat.gif  But in terms of service, really good.. rclxms.gif
U Mobile - The call center service suck on every night. Nobody answer your call... shocking.gif
*
I have not use Maxis, Tune and RedTone but
I agree with you on the all others.

U mobile agree to refund $9 charge but until today.... empty promise.
Telco = blood suckers.
Got potential to become yakuza.... MCMC Najib also powerless against them.
JuneResources
post Sep 25 2014, 10:27 AM

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QUOTE(KoChun @ Sep 25 2014, 12:51 AM)
I have not use Maxis, Tune and RedTone but
I agree with you on the all others.

U mobile agree to refund $9 charge but until today.... empty promise.
Telco = blood suckers.
Got potential to become yakuza.... MCMC Najib also powerless against them.
*
Tunetalk and redtone I haven't experience one..
But in terms of their service, more or less same la.. the signal is using Celcom network de..

May I know why they want to refund $9 for that? Any problem issues?
KoChun
post Sep 25 2014, 01:55 PM

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QUOTE(JuneResources @ Sep 25 2014, 10:27 AM)
Tunetalk and redtone I haven't experience one..
But in terms of their service, more or less same la.. the signal is using Celcom network de..

May I know why they want to refund $9 for that? Any problem issues?
*
U charge for billing but never sent a single bill.
I launch query, they blame in POS Malaysia.
But all my other bills from ex-DiGi, credit card, lottery win, promotion letter all arrive no problem.
Bluff also don't know how.... really U mobile = sUx

(Charge up to 9 for billing some more. Eat money until like this... legacy of Berjaya Group)

But Celcom took it too new low.

This post has been edited by KoChun: Sep 25 2014, 01:56 PM
Pui Mun 88
post Sep 27 2014, 03:13 PM

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We must know how to differenciate false or true services. Receiving some of the SMS sales is actually quite good. It brings benefit like discounts and getting the best deal when purchase.
hirano
post Jan 27 2015, 01:02 AM

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Well wth.. i received this today suddenly. Did not subscribed to anything (since i hardly use this number anyway) and wham... giving me this.

rm3/sms, 5/sms per day... Meaning that it's gonna eat my credit rm15 daily. Fark them. Celcom.
jazzkobis
post Feb 10 2015, 03:19 PM

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this thread saved me. thanks!
andalpha
post Mar 15 2015, 11:06 PM

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This happened to my Celcom prepaid also! and they never refund me sad.gif
makky
post Jun 27 2015, 09:23 PM

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Hai all.. today i accidently clicked web spam link to a website name jupitergw mobi when searching for picture and after knowing it was wrong website i fast2 press the back button. After few minute i received a sms from my broadband mifi, the website charge me rm1.5 for downloading instaklip of harajukugirl.3gp...but i dont click any download button on the webpage leh... checked the number "36558" from a company name Mega Mobile Solutions Sdn Bhd...my question is how to know this sms is real or fake spam.?
carlonese
post Jul 31 2015, 10:57 AM

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QUOTE(makky @ Jun 27 2015, 09:23 PM)
Hai all.. today i accidently clicked web spam link to a website name jupitergw mobi when searching for picture and after knowing it was wrong website i fast2 press the back button. After few minute i received a sms from my broadband mifi, the website charge me rm1.5 for downloading instaklip of harajukugirl.3gp...but i dont click any download button on the webpage leh... checked the number "36558" from a company name Mega Mobile Solutions Sdn Bhd...my question is how to know this sms is real or fake spam.?
*
same with me. now rm1.50 every download. how to unsubscribe? please help
makky
post Jul 31 2015, 06:55 PM

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QUOTE(carlonese @ Jul 31 2015, 11:57 AM)
same with me. now rm1.50 every download. how to unsubscribe? please help
*
Not sure true or fake sms because i check my this month bill and it do not stated inside leh...maybe it will charge if click the link from the sms itself...dunno about next month because at las 24th i received another sms from this number..same type.
makky
post Jul 31 2015, 11:46 PM

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Update again on this matter.... it did charge me rm1.5 for sms last month...my last month bill rm178.1 now rm179.65..And afterward i send stop all to the number and the reply sms said i do not subscribe to their service...but why they charge me for that mms?....f**k

This post has been edited by makky: Jul 31 2015, 11:47 PM
raquinz
post Aug 3 2015, 09:23 PM

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Damn...I thought i was the only one...I received 2 SMS from this number too...
Furyzer
post Aug 5 2015, 06:37 PM

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QUOTE(makky @ Jul 31 2015, 11:46 PM)
Update again on this matter.... it did charge me  rm1.5 for sms last month...my last month bill rm178.1 now rm179.65..And afterward i send stop all to the number and the reply sms said i do not subscribe to their service...but why they charge me for that mms?....f**k
*
i did receive same msg, but i try with STOP command 1st, and i get this message.

RM0.00: Key in STOP ALL to cancel all service. Key in OUT to cancel promotion msg.You currently subscribed to the following service. No services subscribed.

Then i reply OUT to 36558. it showed this message. hope i didn't receive such SMS again for ever and ever.. shakehead.gif

RM0.00 Your request has been processed. You will not receive future promotional messages from 36558. Thank you

This post has been edited by Furyzer: Aug 5 2015, 06:39 PM
kokweng1
post Aug 5 2015, 11:13 PM

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QUOTE(Furyzer @ Aug 5 2015, 06:37 PM)
i did receive same msg, but i try with STOP command 1st, and i get this message.

RM0.00: Key in STOP ALL to cancel all service. Key in OUT to cancel promotion msg.You currently subscribed to the following service. No services subscribed.

Then i reply OUT to 36558.  it showed this message. hope i didn't receive such SMS again for ever and ever.. shakehead.gif

RM0.00 Your request has been processed. You will not receive future promotional messages from 36558. Thank you
*
I get the message from 36558 also.
You are using what telco ? Seem like Celcom subscriber got this issue ?

I file a report to Celcom, hope they take action into it to prevent more people getting this illegal charge MMS issue.
makky
post Aug 6 2015, 08:18 AM

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QUOTE(Furyzer @ Aug 5 2015, 07:37 PM)
i did receive same msg, but i try with STOP command 1st, and i get this message.

RM0.00: Key in STOP ALL to cancel all service. Key in OUT to cancel promotion msg.You currently subscribed to the following service. No services subscribed.

Then i reply OUT to 36558.  it showed this message. hope i didn't receive such SMS again for ever and ever.. shakehead.gif

RM0.00 Your request has been processed. You will not receive future promotional messages from 36558. Thank you
*
Thank i tried already OUT. Maybe should work, charge me twice already...STOP ALL not really worked at first...
makky
post Aug 6 2015, 08:20 AM

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QUOTE(kokweng1 @ Aug 6 2015, 12:13 AM)
I get the message from 36558 also.
You are using what telco ? Seem like Celcom subscriber got this issue ?

I file a report to Celcom, hope they take action into it to prevent more people getting this illegal charge MMS issue.
*
Already reporr to celcom also but they cannot revert back the money that already send to 36558.. but rm3 only la...
darude87
post Aug 6 2015, 10:31 AM

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seems like i'm not the only person having issue with Celcom, i got fed up with their replies, and i filed an official complaint to MCMC, i'll keep you guys updated.
yeoyeong
post Aug 6 2015, 02:55 PM

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guys, i am celcom subscribers and i got the same spam mms from 36558 too.

ck0403my
post Aug 7 2015, 07:26 AM

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hmm... i tot i was the only one who got this instaklip thing... i am using celcom too

first sms charged me RM1.50, filed a report to celcom, they asked me to send "stop all" to the no. 36558, got reply "you are not subscribed to our service"

after two day, 2nd sms charged RM1.50 again, filed a report to celcom again, this time asked me to send "stop mms", but i decided to call the company 03-77272452 to scold them

at last, the girl request for my celcom account no. and said will help me cancel the service and refund RM3.00, never receive any sms from 36558 after this
ck0403my
post Aug 7 2015, 07:28 AM

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Please update us, Celcom should do something since so many Celcom customer kena this stupid mms thing shakehead.gif

QUOTE(darude87 @ Aug 6 2015, 10:31 AM)
seems like i'm not the only person having issue with Celcom, i got fed up with their replies, and i filed an official complaint to MCMC, i'll keep you guys updated.
*
gabriel.l
post Aug 8 2015, 11:26 AM

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How can I get a refund from this, been checking my account statement just now and noticed that RM1.50 was charged under company name MEGAMOBILE sad.gif
powerwoot
post Aug 8 2015, 11:34 AM

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For celcom users, this could help and I've been using this for years

stop all and send to 11911
shiongyen
post Aug 8 2015, 12:11 PM

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hi guys i also kena this from 36558 last month.
i launch aduan too http://aduan.skmm.gov.my/ and wasnt hoping for much action from them.then second day i got sms from celcom saying they telah terima laporan and will process
however this month my celcom bill come. then charge me rm1.50. then they rebat rm.150 to my account!

guys pls keep aduan till the company kena saman or something
shiongyen
post Aug 8 2015, 12:12 PM

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rebat 1.50 sorry typo
cst90
post Aug 10 2015, 06:16 PM

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QUOTE(Furyzer @ Aug 5 2015, 06:37 PM)
i did receive same msg, but i try with STOP command 1st, and i get this message.

RM0.00: Key in STOP ALL to cancel all service. Key in OUT to cancel promotion msg.You currently subscribed to the following service. No services subscribed.

Then i reply OUT to 36558.  it showed this message. hope i didn't receive such SMS again for ever and ever.. shakehead.gif

RM0.00 Your request has been processed. You will not receive future promotional messages from 36558. Thank you
*
i got this too..
just wondering. did "out" work?
swlee
post Aug 11 2015, 04:35 AM

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Guys, I also received SMS from 36588 on 17/06/15 then I reply STOP ALL but today received SMS from them again on 10/08/15. Why already stop all and they still can send to me.

But on 07/07/15 I received SMS from 33000 that charge me RM1 and I only notice when I check my bill almost end of July then went to Celcom counter and d staff help me to off the "Enable WAP PUSH" on my Lenovo S930 and he said settle.

BTW the 2nd SMS from 36588 is sent to my Mi4i after I change my phone but I already off my mi4i " Allow WAP PUSH". And now I just block this number and add to my phone block list. Don't know can block or not since sent STOP ALL also can't block.

Has been using DiGi about 10years and Umobile few month but never happen this thing b4. Just pakai Celcom end of May 2015 already received 3 scam SMS. This kind of company really make a lot of money if they just send 1sms to each Celcom customer every month. 😤

Attached Image Attached Image Attached Image

This post has been edited by swlee: Aug 11 2015, 04:40 AM
.tK
post Aug 17 2015, 05:17 PM

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I also received two sms from 36558. Celcom user here. I have been charged RM1.50 for each SMS.
mirul7352
post Aug 18 2015, 03:48 AM

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help me..same issue here from 36558.haramjadah..btw i did turned off option suggested by swlee..and sms both stop all and out to 36558...hope it works
makky
post Aug 27 2015, 07:36 PM

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Ok...an update again how we all get all this spam thingy... today i decided to visit phonearena website, i leave the webpage open and do other stuff..after few minute i came back, i saw webpage saying thank for purchasing instaklip...walao..how the world did i click this thing... it was spam from *mobi* and lead to the instaklip webpage which auto send mms to our phone....if not subcribe also they send..
korn
post Aug 29 2015, 10:58 AM

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I have the same problem after converting from Celcom prepaid to postpaid, First Basic 38 plan. STOP and STOP ALL not working. Celcom OCS chat person also can't help/do anything. Last resort, I complained to SKMM and CFM, it works. No more extra payment on my 3rd bill. No rebate yet. Thanks for the tip guys!

http://www.complaint.cfm.org.my/

http://aduan.skmm.gov.my/

» Click to show Spoiler - click again to hide... «
den
post Sep 7 2015, 10:27 PM

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QUOTE(makky @ Aug 27 2015, 07:36 PM)
Ok...an update again how we all get all this spam thingy... today i decided to visit phonearena website, i leave the webpage open and do other stuff..after few minute i came back, i saw webpage saying thank for purchasing instaklip...walao..how the world did i click this thing... it was spam from *mobi* and lead to the instaklip webpage which auto send mms to our phone....if not subcribe also they send..
*
Don't think it's due to phonearea for me.
I've never visit this website.

This post has been edited by den: Sep 7 2015, 10:28 PM
moiskyrie
post Sep 7 2015, 11:54 PM

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lately always receive sms from unknow number promo website "sabahbet.net"
does this also can complain to mcmc?
korn
post Sep 9 2015, 10:56 AM

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QUOTE(moiskyrie @ Sep 7 2015, 11:54 PM)
lately always receive sms from unknow number promo website "sabahbet.net"
does this also can complain to mcmc?
*
If the SMS charged you, you should start complaining. If not charged, block the number will do just fine.
3nf0rc3r
post Sep 14 2015, 05:22 PM

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Guys, wonder what this Class 0 message is about. Got it yesterday. I pressed cancel. Just want to know is it legit? Macam scam, cause from a mobile number not telco. I am using celcom btw.

This post has been edited by 3nf0rc3r: Sep 14 2015, 05:26 PM


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yayai
post Sep 15 2015, 01:13 PM

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QUOTE(swlee @ Aug 11 2015, 04:35 AM)
Guys, I also received SMS from 36588 on 17/06/15 then I reply STOP ALL but today received SMS from them again on 10/08/15. Why already stop all and they still can  send to me.

But on 07/07/15 I received SMS from 33000 that charge me RM1 and I only notice when I check my bill almost end of July then went to Celcom counter and d staff help me to off the "Enable WAP PUSH" on my Lenovo S930 and he said settle.

BTW the 2nd SMS from 36588 is sent to my Mi4i after I change my phone but I already off my mi4i " Allow WAP PUSH". And now I just block this number and add to my phone block list. Don't know can block or not since sent STOP ALL also can't block.

Has been using DiGi about 10years and Umobile few month but never happen this thing b4. Just pakai Celcom end of May 2015 already received 3 scam SMS. This kind of company really make a lot of money if they just send 1sms to each Celcom customer every month. 😤

Attached Image Attached Image Attached Image
*
This is MMS, not SMS, hence the STOP/OFF/OUT/whatever wont work.

Try 'STOPMMS' (without the space) if 'STOP MMS' doesnt work. Used to work for a gateway company but left 5 years back, so don't really remember the exact command.
yezhi
post Sep 23 2015, 01:55 PM

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You can try to ask refund from the company / the telco you are using if you didn't subscribe the mobile contents
MapleSyrup77
post Sep 23 2015, 08:41 PM

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Got at least 4 of this message from 33282 few weeks ago:

"<Subject: I-GoCLIP> - RM1.00: Click to download clip at http://tinyurl.com/notu3xy"

Already sent PROMO OFF, STOP, STOP ALL, QUIT, OUT, EXIT, etc word commands I can think of and got:

"RM0.00: You are not subscribe to our service. For information, call us at: 0378063550 fr 9am to 6pm"

" RM0.00: Your request has been processed. You will not receive future promotional messages from 33282. Thank you."

Problem is, I still got the message today. And I redo everything again.

And yes, I'm a Celcom user. *sigh*

This post has been edited by MapleSyrup77: Sep 23 2015, 08:42 PM
bob
post Sep 23 2015, 08:51 PM

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QUOTE(3nf0rc3r @ Sep 14 2015, 05:22 PM)
Guys, wonder what this Class 0 message is about. Got it yesterday. I pressed cancel. Just want to know is it legit? Macam scam, cause from a mobile number not telco. I am using celcom btw.
*
u should report this to MCMC ..
fyi, its illegal to use normal mobile no. to promote 5 digit no. (3xxxx)
makky
post Sep 27 2015, 08:01 PM

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This 2 day i receive mms from 33316 - Everworks Solutions (M) Sdn Bhd and 1 more 33775....do celcom charge us too? ...i dont download the mms since i disable mms....
kalisair
post Sep 29 2015, 11:06 AM

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I also received SMS from 39918 with the SMS content <Subject: I-GoCLIP> - RM1.00: Click to download clip at http://tinyurl.com/notu3xy

After checking from celcom, the company is everwork solution, customer service no 0378063550. Asking for refund, then I lodged report to SKMM
korn
post Oct 2 2015, 08:26 AM

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Refund from Celcom, spam problem settle.

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SyafiqRamli
post Oct 6 2015, 08:34 AM

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QUOTE(korn @ Oct 2 2015, 08:26 AM)
Refund from Celcom, spam problem settle.

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*
can u give more detail how to make a request for refund! ;D
korn
post Oct 6 2015, 10:41 AM

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QUOTE(SyafiqRamli @ Oct 6 2015, 08:34 AM)
can u give more detail how to make a request for refund! ;D
*
Just go to the sites,

http://www.complaint.cfm.org.my/

http://aduan.skmm.gov.my/

Make a nice, easy to read, straight forward report. Just include name - ic no - phone number - bill no and date - what number that charging ridiculous price on your complain. I don't put any RM, total RM or want a refund on my report. Let them do the rest.
SyafiqRamli
post Oct 6 2015, 03:59 PM

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QUOTE(korn @ Oct 6 2015, 10:41 AM)
Just go to the sites,

http://www.complaint.cfm.org.my/

http://aduan.skmm.gov.my/

Make a nice, easy to read, straight forward report. Just include name - ic no - phone number - bill no and date - what number that charging ridiculous price on your complain. I don't put any RM, total RM or want a refund on my report. Let them do the rest.
*
thanks. smile.gif
makky
post Oct 8 2015, 11:06 AM

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QUOTE(kalisair @ Sep 29 2015, 12:06 PM)
I also received SMS from 39918 with the SMS content  <Subject: I-GoCLIP> - RM1.00: Click to download clip at http://tinyurl.com/notu3xy

After checking from celcom, the company is everwork solution, customer service no 0378063550. Asking for refund, then I lodged report to SKMM
*
I disable my mms by deleting my mms setting...the number send mms to me but since i not downloading it..no charge to me..
makky
post Oct 8 2015, 11:09 AM

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This I-GoCLIP> really troblesome... checked both my parent in law, my parent , wife , brother and sister..all received the same mms....have to disable all mms setting.... btw who use mms now if got data.!!!
anashi
post Oct 8 2015, 12:07 PM

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QUOTE(yayai @ Sep 15 2015, 01:13 PM)
This is MMS, not SMS, hence the STOP/OFF/OUT/whatever wont work.

Try 'STOPMMS' (without the space) if 'STOP MMS' doesnt work. Used to work for a gateway company but left 5 years back, so don't really remember the exact command.
*
Hi,
U mean we shd send SMS with text 'STOPMMS' and send it to each of the numbers which we receive the scam from?
anashi
post Oct 8 2015, 12:13 PM

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QUOTE(makky @ Oct 8 2015, 11:06 AM)
I disable my mms by deleting my mms setting...the number send mms to me but since i not downloading it..no charge to me..
*
Hi,
I am also a CELCOM prepaid user and I have lost RM10.00 within 1 month, robbed by 33611, 33775, 36333, 39913, and 39919.
Pls tell me how to disable MMS.
makky
post Oct 8 2015, 04:48 PM

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QUOTE(anashi @ Oct 8 2015, 01:13 PM)
Hi,
I am also a CELCOM prepaid user and I have lost RM10.00 within 1 month, robbed by 33611, 33775, 36333, 39913, and 39919.
Pls tell me how to disable MMS.
*
Go to mobile networks setting, access point names and delete the mms setting... keep the celcom internet setting.
nill
post Nov 6 2015, 02:19 PM

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» Click to show Spoiler - click again to hide... «
Received this message from 39979..
I straight away disabled Auto-Retrieve Settings in MMS Settings after receive this message.
Caled Celcom Help line, they asked for my IC No.
After get my IC say cannot help me to check if i subscribe to this service..

Only give me the standard reply:
STOP MMS 39979

Worst is i have to pay RM0.30 to cancel this service, which i didn't subscribe.
spreeeee
post Nov 6 2015, 02:50 PM

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what about this sms:

https://forum.lowyat.net/topic/3758235
nill
post Nov 6 2015, 06:38 PM

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QUOTE(nill @ Nov 6 2015, 02:19 PM)
» Click to show Spoiler - click again to hide... «
Received this message from 39979..
I straight away disabled Auto-Retrieve Settings in MMS Settings after receive this message.
Caled Celcom Help line, they asked for my IC No.
After get my IC say cannot help me to check if i subscribe to this service..

Only give me the standard reply:
STOP MMS 39979

Worst is i have to pay RM0.30 to cancel this service, which i didn't subscribe.
*

I got a call from Celcom after reporting this case in their webpage and their hotline, they will help me to apply to cancel the service.

QUOTE(spreeeee @ Nov 6 2015, 02:50 PM)
what about this sms:

https://forum.lowyat.net/topic/3758235
*

Celcom hotline told me if number start from 3, have to pay to stop subscription.
Exa_Bytez
post Nov 7 2015, 01:30 PM

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If celcom ppl ask you to contact the company itself, don't waste your time and more credit. Just file a complaint to celcom via email or live chat. I got refunded that way but I still received the MMS. vmad.gif Had filed a formal report to CFM. Will see how it goes.
ma99ie82
post Nov 17 2015, 01:41 PM

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i'm celcom user too. robbed by 33775, 39913, 39918, 39191. how to stop all this mms?! i ever complaint to celcom then now back again!!!! celcom still said that " Maybe u subscribe it accidentally". wth!!
ma99ie82
post Nov 17 2015, 01:42 PM

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QUOTE(nill @ Nov 6 2015, 06:38 PM)
I got a call from Celcom after reporting this case in their webpage and their hotline, they will help me to apply to cancel the service.

Celcom hotline told me if number start from 3, have to pay to stop subscription.
*
have to pay for those number start from 3?? then how about if i go to counter ask them do it for me, will this still charge on me?!
nill
post Nov 17 2015, 02:24 PM

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QUOTE(ma99ie82 @ Nov 17 2015, 01:42 PM)
have to pay for those number start from 3?? then how about if i go to counter ask them do it for me, will this still charge on me?!
*

Sorry, not sure. Til now Celcom haven't help me to stop one Subscription service yet.
ma99ie82
post Nov 17 2015, 02:29 PM

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QUOTE(nill @ Nov 17 2015, 02:24 PM)
Sorry, not sure. Til now Celcom haven't help me to stop one Subscription service yet.
*
u mean now u still have to pay for those MMS?
nill
post Nov 19 2015, 07:36 PM

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QUOTE(ma99ie82 @ Nov 17 2015, 02:29 PM)
u mean now u still have to pay for those MMS?
*

Yes and i receive another MMS. Thanks Celcom...

06 Nov 2015, Friday
39979

19 Nov 2015, Thursday
39913
39913

Can a mod pin a monthly thread for Celcom conned list?

Ref No. of complain sent to Celcom and MMC
Received MMS from

E.g.

1-YOX42PS
39979
39913

This post has been edited by nill: Nov 19 2015, 07:43 PM
fansoption
post Nov 19 2015, 08:23 PM

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https://forum.lowyat.net/index.php?showtopi...&#entry77427580

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I have make a payment, but he run away.

He name is NG KONG HWEE
Maybank Account : 551089346618
Phone Number is : 01120973027
nill
post Nov 19 2015, 08:43 PM

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QUOTE(fansoption @ Nov 19 2015, 08:23 PM)
I have make a payment, but he run away.

He name is NG KONG HWEE
Maybank Account : 551089346618
Phone Number is :  01120973027
*

wrong thread...
blitzoi
post Nov 20 2015, 08:36 AM

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This is just stupid. My wife phone also getting those messages but hers is deducting RM1.50 almost daily... Tried calling celcom numerous times and they cant help us... Few years back we had same problem of service being charged. we went to their counter and manage to help us block it and it never happened again.. why now cannot?? vmad.gif
Terence573
post Nov 20 2015, 06:18 PM

wow!!!!!
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I got I-goclip from 33317

now i am charged with MMS usage this month.

the problem is I didnt even subsribe to them.

How did they silently creep into our phones? lol....
ma99ie82
post Nov 20 2015, 08:40 PM

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No matter celcom, digi, maxis, all got it. Is that mean we as user only no choice and have to pay for it? I've been charged for 5 months continuously. Is it any way for phone setting can stop receive such msg?
theberry
post Nov 21 2015, 08:56 AM

OK!
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QUOTE(Terence573 @ Nov 20 2015, 06:18 PM)
I got I-goclip from 33317

now i am charged with MMS usage this month.

the problem is I didnt even subsribe to them.

How did they silently creep into our phones? lol....
*
Yay they suck to max
kireyasui
post Nov 21 2015, 04:11 PM

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kejap tadi sy chat ngan celcom OCS
tak tau la berjaya ke tak scam msg ni dihentikan
apa2pun cik syamimi terbaikkkk
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G-17
post Nov 21 2015, 08:31 PM

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QUOTE(theberry @ Nov 21 2015, 08:56 AM)
Yay they suck to max
*

The worst thing is, even if you disable MMS messaging on your phone, your credit will still get deducted. I've been having this problem throughout November. Happens at least once a week - some E-book sajarah nonsense - each time dedcuting $1.50. Call Celcom and speak to operator need to deduct more money, and then to STOP the MMS again must spend more money, so you're spending around $2 each time, and the worst thing is the problem never goes away because they use a different number for the next message, so it's no use even if you block the number in your phone's settings. It happens every Saturday for me, so yesterday I tried to disable MMS messaging. Today, I didn't receive the SPAM MMS, but when I check the remaining credit I realized the $1.50 was still deducted again. WTF?!

Made a complaint to SKMM. Told them to fine Celcom and file criminal charges, because this is considered stealing. Of course, I know nothing will be resolved, since this is a country where a politician can steal 2.6 billion and still keep his job, so I plan to switch to another telco next month if the problem doesn't stop. Thankfully it's not my main work number.

This post has been edited by G-17: Nov 21 2015, 08:34 PM
theberry
post Nov 22 2015, 12:36 AM

OK!
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QUOTE(G-17 @ Nov 21 2015, 08:31 PM)
The worst thing is, even if you disable MMS messaging on your phone, your credit will still get deducted. I've been having this problem throughout November. Happens at least once a week - some E-book sajarah nonsense - each time dedcuting $1.50. Call Celcom and speak to operator need to deduct more money, and then to STOP the MMS again must spend more money, so you're spending around $2 each time, and the worst thing is the problem never goes away because they use a different number for the next message, so it's no use even if you block the number in your phone's settings. It happens every Saturday for me, so yesterday I tried to disable MMS messaging. Today, I didn't receive the SPAM MMS, but when I check the remaining credit I realized the $1.50 was still deducted again. WTF?!

Made a complaint to SKMM. Told them to fine Celcom and file criminal charges, because this is considered stealing. Of course, I know nothing will be resolved, since this is a country where a politician can steal 2.6 billion and still keep his job, so I plan to switch to another telco next month if the problem doesn't stop. Thankfully it's not my main work number.
*
tldr, complain>SKMM
G-17
post Nov 22 2015, 11:03 PM

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Does anyone have a list to all these SPAM numbers on Celcom? I want to try blocking them to see whether I still get credit deducted.
blitzoi
post Nov 23 2015, 01:08 PM

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Anyone's solution was successful in stopping the charges? I have filed complaint with SKMM, CFM, Celcom but still being charged daily... STOP ALL, STOPMMS, OUT doesn't work... Same number sends new message again the next day...
nill
post Nov 26 2015, 04:59 PM

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06 Nov 2015, Friday
39979

19 Nov 2015, Thursday
39913
39913

26 Nov 2015, Thursday
39191

Can a mod pin a monthly thread for Celcom conned list?

Ref No. of complain sent to Celcom and MMC
Received MMS from

E.g.

1-YOX42PS
39979
39913
39191
blitzoi
post Nov 26 2015, 07:35 PM

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Not sure if it matters but here's mine: 36918, 33984, 33611, 36922, 32128, 33980, 33982.
badboy89
post Dec 2 2015, 10:34 AM

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Anyone know wat is tis no from?
+0308 without showing any other number and cant call back
from oversea? icon_question.gif
spreeeee
post Dec 16 2015, 05:48 PM

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What is this Dream Chorus Sdn. Bhd. (22990) doing? I received a call showing this number.
gr8fr8
post Dec 22 2015, 10:54 AM

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Ok just discovered this thread.

[attachmentid=5595187]

Never subscribed to such thing but still got charged! How to solve such matters?
gr8fr8
post Dec 22 2015, 11:30 AM

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QUOTE(makky @ Oct 8 2015, 04:48 PM)
Go to mobile networks setting, access point names and delete the mms setting... keep the celcom internet setting.
*
There are four settings including 3G MMS and MMS settings. So you deleted both of them? No errors afterwards?
Cheal
post Dec 22 2015, 12:15 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam. vmad.gif



Thanks.

This post has been edited by Cheal: Jun 4 2022, 06:42 AM
am3
post Dec 22 2015, 03:39 PM

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QUOTE(gr8fr8 @ Dec 22 2015, 11:30 AM)
There are four settings including 3G MMS and MMS settings. So you deleted both of them? No errors afterwards?
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Yeah. Want to know too
liminality
post Jan 1 2016, 12:03 PM

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What does not this means? I am being charged RM3 automatically just for receiving SMS from 23838? I didn't subscribe to anything !

user posted image

Update: Refer stupid reply from Celcom below.
» Click to show Spoiler - click again to hide... «


This post has been edited by liminality: Jan 1 2016, 12:52 PM
spreeeee
post Feb 25 2016, 05:48 PM

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again received call with number 22990 - this time i don't bother.

last time picked up but hear nothing. any1 know what is this?
spreeeee
post Feb 25 2016, 05:50 PM

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QUOTE(badboy89 @ Dec 2 2015, 10:34 AM)
Anyone know wat is tis no from?
+0308 without showing any other number and cant call back
from oversea?  icon_question.gif
*
same, no idea who is that..
darkdevilrey
post Mar 22 2016, 02:49 PM

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SCAM CODE : 32128

Suspect Link : [corellinet.beezzi.com]

Damage : RM5.00 per sms, 4sms per week

Total Damaged incurred : RM85 ( Jan to Feb ), RM55 ( Feb to Mar )

just send STOP ALL to 32128

see if next month bill will kena again. vmad.gif vmad.gif vmad.gif



QUOTE

Mobile Services
Date Time Service Description Amount(RM)
16/01/2016 11:48:52 Value Added Services 32128 5.00
20/01/2016 11:33:20 Value Added Services 32128 5.00
22/01/2016 11:22:32 Value Added Services 32128 5.00
23/01/2016 11:24:48 Value Added Services 32128 5.00
25/01/2016 11:11:54 Value Added Services 32128 5.00
27/01/2016 11:18:39 Value Added Services 32128 5.00
29/01/2016 11:09:51 Value Added Services 32128 5.00
30/01/2016 11:09:39 Value Added Services 32128 5.00
01/02/2016 11:06:02 Value Added Services 32128 5.00
03/02/2016 11:06:26 Value Added Services 32128 5.00
05/02/2016 11:05:50 Value Added Services 32128 5.00
06/02/2016 11:12:49 Value Added Services 32128 5.00
08/02/2016 11:04:31 Value Added Services 32128 5.00
10/02/2016 11:10:24 Value Added Services 32128 5.00
12/02/2016 11:10:49 Value Added Services 32128 5.00
13/02/2016 11:18:42 Value Added Services 32128 5.00
15/02/2016 11:13:15 Value Added Services 32128 5.00
Total 85.00
QUOTE

Mobile Services
Date Time Service Description Amount(RM)
17/02/2016 11:28:30 Value Added Services 32128 5.00
19/02/2016 11:30:53 Value Added Services 32128 5.00
20/02/2016 11:18:49 Value Added Services 32128 5.00
22/02/2016 11:29:13 Value Added Services 32128 5.00
24/02/2016 11:17:12 Value Added Services 32128 5.00
26/02/2016 11:14:57 Value Added Services 32128 5.00
27/02/2016 11:16:33 Value Added Services 32128 5.00
29/02/2016 11:15:47 Value Added Services 32128 5.00
02/03/2016 11:25:58 Value Added Services 32128 5.00
04/03/2016 11:08:40 Value Added Services 32128 5.00
05/03/2016 11:11:40 Value Added Services 32128 5.00
Total 55.00
This post has been edited by darkdevilrey: Mar 22 2016, 02:56 PM
KUROsaki23
post Mar 24 2016, 01:24 PM

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33397 damage rm20++ each month..already send STOP ALL to 33397 but no respond..have to wait next month zzzz
eddie2020
post May 29 2016, 03:54 PM

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I received donno what email.. It's a link and auto subscribe something for you.. I accidently deleted the msg.. Then next msg I get from digi..

I suspect clicked link from this 32998

1st msg
RM0.00: Successful registration. No subscription fee. Price: RM4.00/sms. 30 sms/month. Renewal on 28/06/2016. To cancel, send stop gb to 32998

I quickly sms stop gb and sent to 32998
2nd msg
RM0.00. Your subscription to gb has been terminated. Thank you for your patronage. Helpline 1300 22 3228.

I trace back the hotline and found this company alot scam case.. How to report them? Sudden get deduct rm4 for ntg
g5sim
post Nov 6 2016, 08:03 PM

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QUOTE(eddie2020 @ May 29 2016, 03:54 PM)
I received donno what email.. It's a link and auto subscribe something for you.. I accidently deleted the msg.. Then next msg I get from digi..

I suspect clicked link from this 32998

1st msg
RM0.00: Successful registration. No subscription fee. Price: RM4.00/sms. 30 sms/month. Renewal on 28/06/2016. To cancel, send stop gb to 32998

I quickly sms stop gb and sent to 32998
2nd msg
RM0.00. Your subscription to gb has been terminated. Thank you for your patronage. Helpline 1300 22 3228.

I trace back the hotline and found this company alot scam case.. How to report them? Sudden get deduct rm4 for ntg
*
I am going to RAISE HELL NOW!!!!

total of RM123.15 from June until now. I cannot see the bill prior to June, probably still got some more!

The scam is getting vicious. Monday to Friday - one SMS each day.

I called Digi. and got the terminate service SMS within 10mins.

They are working on waiver for Sept - Oct. I did not inform them because I was not aware at the time of call.

Digi said the SMS service came from a company by the name of M Edge Hotel.

I am writing to aduan@cfm.org.my and aduanskmm@cmc.gov.my and will look at the possibility of lodging a police report.


Mobile Services
Date Time Service Description Amount(RM)
16/09/2016 09:52:31 Value added services 36333 3.00
19/09/2016 09:54:34 Value added services 36333 3.00
20/09/2016 09:53:41 Value added services 36333 3.00
21/09/2016 09:52:51 Value added services 36333 3.00
22/09/2016 09:55:55 Value added services 36333 3.00
23/09/2016 09:51:52 Value added services 36333 3.00
26/09/2016 09:55:48 Value added services 36333 3.00
27/09/2016 09:54:13 Value added services 36333 3.00
28/09/2016 09:56:15 Value added services 36333 3.00
29/09/2016 09:52:27 Value added services 36333 3.00
30/09/2016 10:22:04 Value added services 36333 3.00
03/10/2016 09:52:12 Value added services 36333 3.00
04/10/2016 09:50:42 Value added services 36333 3.00
05/10/2016 09:53:08 Value added services 36333 3.00
06/10/2016 09:50:06 Value added services 36333 3.00
07/10/2016 09:50:46 Value added services 36333 3.00
10/10/2016 09:52:11 Value added services 36333 3.00
11/10/2016 09:51:29 Value added services 36333 3.00
12/10/2016 09:50:51 Value added services 36333 3.00
13/10/2016 09:51:20 Value added services 36333 3.00
14/10/2016 09:52:21 Value added services 36333 3.00

Total 63.00
16 Aug 2016 - 15 Sep 2016
Mobile Services
Date Time Service Description Amount(RM)
26/08/2016 09:56:51 Value added services 36333 3.00
09/09/2016 09:50:42 Value added services 36333 3.00
12/09/2016 09:54:21 Value added services 36333 3.00
13/09/2016 09:56:55 Value added services 36333 3.00
14/09/2016 09:55:42 Value added services 36333 3.00
15/09/2016 09:55:43 Value added services 36333 3.00
Total 18.00
Invoice Period 16 Jul 2016 - 15 Aug 2016
Mobile Services
Date Time Service Description Amount(RM)
17/07/2016 10:30:58 Value added services 36333 3.00
23/07/2016 10:51:36 Value added services 36333 3.00
24/07/2016 10:38:28 Value added services 36333 3.00
28/07/2016 10:41:08 Value added services 36333 3.00
30/07/2016 10:15:17 Value added services 36333 3.00
31/07/2016 10:14:05 Value added services 36333 3.00
Total 18.00
Invoice Period :16 Jun 2016 - 15 Jul 2016
Date Time Service Description Amount(RM)
17/06/2016 02:01:09 Value added services 36333 0.15
24/06/2016 11:03:53 Value added services 36333 3.00
28/06/2016 10:48:08 Value added services 36333 3.00
02/07/2016 22:43:48 Value added services 36333 3.00
02/07/2016 22:55:15 Value added services 36333 3.00
03/07/2016 10:48:44 Value added services 36333 3.00
06/07/2016 10:52:36 Value added services 36333 3.00
09/07/2016 10:51:55 Value added services 36333 3.00
10/07/2016 10:58:39 Value added services 36333 3.00
Total 24.15
kroul2
post Dec 1 2016, 07:14 PM

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QUOTE(denero888 @ Dec 1 2016, 05:18 PM)
I just subscribe to digi rm38 internet plan. They seem like to decrease my 1am-7am unlimited data without my knowledge. I not yet use my non peak data but they already decrease it to 5G. This is not the first time. Really angry about their dishonest tactic!! Anyone encounter same problem as me?
*
Report to MCMC instead of Digi. vmad.gif
Kekanda Arul
post Dec 6 2016, 08:10 AM

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QUOTE(kroul2 @ Dec 1 2016, 07:14 PM)
Report to MCMC instead of Digi.  vmad.gif
*
you just signed up lorrrr.... it's probably pro-rated allocation. like celcom.
adiwarna
post Dec 6 2016, 11:45 AM

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thats why onexox block sms to/from premium number

only can get telco/TAC related info
kroul2
post Dec 7 2016, 02:10 PM

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QUOTE(Kekanda Arul @ Dec 6 2016, 08:10 AM)
you just signed up lorrrr.... it's probably pro-rated allocation. like celcom.
*
Read this: 'Not the first time'
Many other users also kena tipu like this. Also, this is Digi, not Celcom. Reducing quota for existing users is unethical.

This post has been edited by kroul2: Dec 7 2016, 02:11 PM
teak87
post Dec 13 2016, 12:15 PM

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QUOTE(darkdevilrey @ Mar 22 2016, 02:49 PM)
SCAM CODE : 32128

Suspect Link : [corellinet.beezzi.com]

Damage : RM5.00 per sms, 4sms per week

Total Damaged incurred : RM85 ( Jan to Feb ), RM55 ( Feb to Mar )

just send STOP ALL to 32128

see if next month bill will kena again. vmad.gif  vmad.gif  vmad.gif
*
OMG same with me. But different number. Mine stated here from 36686 (MNC Sdn Bhd). Pfttt...crazy less than a month incurred RM88 just for that. I swear it in the hereafter for the lost if I need to pay it. But so far I still ignored the charges and called DIGI for support. They already clarified to me that they will refund or adjust or stop the charges again.
kroul2
post Dec 17 2016, 12:28 AM

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QUOTE(adiwarna @ Dec 6 2016, 11:45 AM)
thats why onexox block sms to/from premium number

only can get telco/TAC related info
*
Good to know smile.gif
kmrdeva
post Dec 26 2016, 02:58 PM

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Just received this SMS on my Hotlink number.

"RM0.00. Successful registration. No subscription fee. Price: RM3.00/SMS (Excl. GST). 3SMS/Week. Renewal on 26/01/17. To cancel, send STOP DT to 33300"

Called Hotlink (123) and the rep claimed she could not (or would not?) identify the advertiser or what service I may have 'accidentally' signed up for. She just asked if I'd like to cancel the subscription, and I said yes.

Hate this shit.
kmrdeva
post Dec 27 2016, 07:59 PM

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QUOTE(kmrdeva @ Dec 26 2016, 02:58 PM)
Just received this SMS on my Hotlink number.

"RM0.00. Successful registration. No subscription fee. Price: RM3.00/SMS (Excl. GST). 3SMS/Week. Renewal on 26/01/17. To cancel, send STOP DT to 33300"

Called Hotlink (123) and the rep claimed she could not (or would not?) identify the advertiser or what service I may have 'accidentally' signed up for. She just asked if I'd like to cancel the subscription, and I said yes.

Hate this shit.
*
Bloody hell. Just noticed that every time the stupid sms above is received, 94 sen is deducted from my credit balance. Received the same SMS today plus another SMS that deducted RM3. I called CS again to have this shit canceled.

Almost RM5 gone in 2 days, should I submit a complaint to MCMC?
kmrdeva
post Dec 27 2016, 08:04 PM

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- duplicate post -

This post has been edited by kmrdeva: Dec 27 2016, 08:05 PM
kajika81
post Dec 28 2016, 12:51 PM

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using Digi:-
last week, i received 1st sms from number 20000. saying "thank you for subscribing bla bla bla, to cancel pls go to bla bla bla '". i follow the link and unsubscribe done, received sms again for termination. been charged for Rm4.98. i was like wtf? since when i have subscribe? nvm, xmas eve soon, cool down.

today received again sms from the same number 20000. say service will renew on 29/12/16. damn, this shxx again? call digi, waited for 15 min and manage to spoke to Digi CS. been told been charge 3 times total RM14.96 . I told the CS i have never subscribe to any of these services. CS told me is 3rd party and ask me to call them to liaise. I ask her why Digi allow 3rd party to charge thru customer bill without my acknowledgement? she said she cant do any thing and ask me to call the so call 3rd party company - mobipay. Fine, this is how Digi treat the customer ( with Digi more than 10 years ). Called to Mobipay and spoken with CS - Ms AM, apparently is foreigner, suspected Filipino. I asked her to explain how do I actually subscribe to ur services, She giv me specific date and time, clicked mobipay banner. I told her that i may accidentally clicked banner but this doesnt mean I authorise u to charge to my mobile acc. she reply once u click on the banner it means subscribe, i was like wtf man, this is con lo. she ask me to contact Digi as this charges will bill to me and no waiver. i ask her to immediate terminate all service for my mobile number.

call Digi again, already so damn frustrating. waited again 15 min. Spoken to different CS, this Digi CS very helpful, thumps up. say will liaise with mobipay and seek for waiver. i say ok , at least ur side help to liaise, if end up stil charge, i wont be so frustrating cos at least u guys help. this is the first time i been charge for this 3rd party charges in my whole life.
kmrdeva
post Dec 28 2016, 01:52 PM

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In total I have lost rm15 of my credit within 2 days.

Calls to CS only result in them promising to turn my 'subscription' off. No success.

Finally posted a complaint on Ask Hotlink (FB) last nite and it looks like the junk sms and credit deductions have stopped for now.

I plan to contact MCMC and ask if there is a way to recover the money that's been stolen from me.
KepliCorn Inc
post Jan 24 2017, 05:49 PM

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21/12/2016 08:16:21 Value Added Service Mexcomm 3.00
22/12/2016 08:15:27 Value Added Service Mexcomm 3.00
23/12/2016 08:17:17 Value Added Service Mexcomm 3.00
24/12/2016 08:17:11 Value Added Service Mexcomm 3.00
25/12/2016 08:14:46 Value Added Service Mexcomm 3.00
26/12/2016 09:21:51 Value Added Service Mexcomm 3.00
27/12/2016 08:14:55 Value Added Service Mexcomm 3.00
28/12/2016 08:17:24 Value Added Service Mexcomm 3.00
29/12/2016 08:15:54 Value Added Service Mexcomm 3.00
30/12/2016 08:15:15 Value Added Service Mexcomm 3.00
31/12/2016 08:06:23 Value Added Service Mexcomm 3.00
31/12/2016 15:08:19 Value Added Services 66399 0.15
31/12/2016 15:17:26 Value Added Services 66628 0.15
01/01/2017 08:02:18 Value Added Service Mexcomm 3.00
02/01/2017 08:03:11 Value Added Service Mexcomm 3.00
03/01/2017 08:11:46 Value Added Service Mexcomm 3.00
04/01/2017 10:02:02 Value Added Services 66628 0.15
17/01/2017 08:33:37 Value Added Service Mexcomm 3.00
18/01/2017 08:28:02 Value Added Service Mexcomm 3.00
19/01/2017 08:39:36 Value Added Service Mexcomm 3.00
20/01/2017 08:41:10 Value Added Service Mexcomm 3.00
Total 54.45

SMS No 37900
Company: MexComm Sdn. Bhd
Operator: Digi
Already contact Digi they say cant waive.

Gonna report mcmc next
Zaxx_Yong
post Feb 8 2017, 09:33 PM

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QUOTE(kroul2 @ Dec 1 2016, 07:14 PM)
Report to MCMC instead of Digi.  vmad.gif
*
MCMC will take action ?
RobUlstan
post Feb 24 2017, 03:35 PM

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QUOTE(Zaxx_Yong @ Feb 8 2017, 09:33 PM)
MCMC will take action ?
*
Since this issue is still happening now years after people have complained, I guess MCMC is not doing anything about it. I wonder why.
catan76
post Feb 28 2017, 09:57 PM

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How to delete the "Fun video" from ICE mobile. They charged me Rm4/day... Damm it...
fairylord
post Mar 5 2017, 12:32 PM

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Umobile Power Prepaid

Received SMS from 37886.

3/3 received:
"RM0: Subscription Reminder.No subscription fee.Price:RM3.00/SMS(Excl. GST).4 SMS/Week.Autorenewal 04/03/2017 unless canncelled.To calcel,send STOP QS to 37886"

4/3 received:
"RM0: Subscription renewed. Nosubscription fee. Price:Rm3.00/SMS. 4 SMS/Week. Next renewal 03/04/2017. TO cancel, send STOP QS to 37886"

SMS received stated no subscription fees , i just ignore it.

5/3
Received pop up mentioning my credit less than RM2.

So called umobile operator, understand that third party has charged RM3 twice respectively on 3/3 and 5/3, total to RM6, (I have few more sim encountered same issue!)

Given understanding the 37886 charges was by Everworks Solutions Sdn Bhd, 0388009999, www.everworks.net. (Tomorrow will call for refund as today Sunday)

Then found this post and send command SMS STOP ALL to 37886, charged RM0.15 for this SMS not FOC. Received response SMS :"...Subscription to 37886 has been terminated..."

To reconfirm by sending another command STOP QS as in the 4/3 SMS, charged another RM0.15 for this command SMS. Received response SMS :"You have not subscribed to the service. To subscribe to service send ON <keyword> to 37886"






Umobile SC mentioned to call them for refund and details, if no refund to avail, provide Umbile the details of tele-covnersation for umobile to lodge my complaint to MCMC.

- To update after call the Everworks on refund -

Altruis
post Mar 5 2017, 11:36 PM

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Guys,


Reply OUT to the number if its for unwanted promos etc


Not STOP, STOP ALL, or OFF

QUOTE
If you receive unwanted messages from unknown numbers that advertise a business or service, or invite you to sign up a subscription-based service, it is likely that you could be getting ‘spammed’. SPAM is the common term for electronic ‘junk mail’ – messages sent to a person’s mobile phone that they have not consented to receive. The content of spam messages varies. Some messages promote products or services, while others attempt to trick users into providing bank account or credit card details. Many spam messages contain offensive or fraudulent material. If you think you have received spam on your mobile through any short codes, what you can do is type ‘OUT’ and send it to the same short code number. Make sure you keep the message and make a complaint to Consumer Forum of Malaysia. You may also visit their website http://www.complaint.cfm.org.my/ for further details including other consumer information.


This post has been edited by Altruis: Mar 5 2017, 11:43 PM
CK-Huang
post Mar 10 2017, 03:01 PM

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Hello guys, good day to all.

i had received a SMS like this, can anyone know what it is :

-------------------------------------------------
REG-RESP?v=3;r=1184577013;n=+6012XXXXXX;AB225D94D5A34DAA3DD48266BF

The Sender: 63001
-------------------------------------------------

Could this be scam/spam which will charge me for some ringgit ?
Please advise, thank you.

regards,
CK-Huang
DemonKnight
post Mar 11 2017, 07:25 AM

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i got smsed 'goo.glxxxxxxx', scam?
adiwarna
post Mar 22 2017, 08:50 PM

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user posted image

onexox user may report to 12273 & we will return your credit back if you not subscribe the content from premium number



CKKwan
post Mar 22 2017, 08:56 PM

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Just ban all chargeable SMS will do.

Who the hell still reads SMS content these day. Other than SMS verification code.
yayai
post Apr 14 2017, 05:36 PM

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QUOTE(Altruis @ Mar 5 2017, 11:36 PM)
Guys,
Reply OUT to the number if its for unwanted promos etc
Not STOP, STOP ALL, or OFF
*
OUT is for 6xxxx shortcodes

STOP/OFF is for 3xxxx shortcodes

Why is this 2011 thread suddenly come back alive ah? rclxub.gif
HippyTony
post Apr 22 2017, 06:41 PM

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Missed calls scam from UK +447.... Do not answer or return such calls. My wife received a missed call from this number. Today's Star online news confirmed it is a scam. When you answer or return such calls it will be diverted to a premium service and u be charged RM6
alien3d
post May 18 2017, 09:49 AM

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I now fighting for years for PDPA act to take respond.. I'm really hate when third party people call me , sms me without knowing our telco have give information to them..

Proved -> got also
E-mail to pdpa -> done
They contact me again -> done

Final one reply from them

QUOTE
Terima kasih kerana menghubungi Jabatan Perlindungan Data Peribadi. Untuk makluman pihak tuan, JPDP hanya terlibat kepada penyalahgunaan Data Peribadi yang membabitkan Transaksi Komersil sahaja.


The best advise to protect your data from scammer.

Don't sign any agreement saying xxx telco/company can used any information provided for third party marketing..

Cross your ic if need copy.

Ask back any provider/company if they would used your data from anything..

Don't ever put your phone number in web service you don't trust.. E.g Facebook no..

If we assume cannot rely on our PDPA department, we need to rely to our self.

http://www.pdp.gov.my/index.php/en/soalan-lazim

Warning

Telco cannot ban some number XXX,XX.
I just found some using the same service number.. I have been complaining if not mistaken Public Bank using the same SMS number i was testing before.. Why does public bank using the same sms number?

Do please install apps like
https://itunes.apple.com/us/app/truecaller-...d448142450?mt=8
https://play.google.com/store/apps/details?id=com.truecaller

If any other people knew any software/apps which can protect us.. do please inform.


This post has been edited by alien3d: May 18 2017, 10:13 AM
IMfae_
post May 19 2017, 09:19 AM

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The scam one
Attached Image

The usual AEON msgs
Attached Image


The difference by sender number.
alien3d
post May 19 2017, 08:58 PM

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QUOTE(IMfae_ @ May 19 2017, 09:19 AM)
The scam one
Attached Image

The usual AEON msgs
Attached Image
The difference by sender number.
*
do please report at skmm and also aduan@pdp.gov.my

this only our way to force those idiot goverment to do their job..
ceekay78
post May 24 2017, 10:34 PM

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From: Kay eLL
QUOTE(HippyTony @ Apr 22 2017, 06:41 PM)
Missed calls scam from UK +447.... Do not answer or return such calls. My wife received a missed call from this number. Today's Star online news confirmed it is a scam. When you answer or return such calls it will be diverted to a premium service and u be charged RM6
*
Hahaha...funny thing happened to me last time when i 1st joined my UK based company, i avoided picking up calls from +447 then next thing i knew was getting screwed by my management.

vez
post Jun 15 2017, 07:52 PM

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QUOTE(yayai @ Apr 14 2017, 05:36 PM)
OUT is for 6xxxx shortcodes

STOP/OFF is for 3xxxx shortcodes

Why is this 2011 thread suddenly come back alive ah?  rclxub.gif
*
i tried reply OUT for 63001 short codes, seems not working, still receive... any idea??
mydragoon
post Jun 19 2017, 09:35 AM

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just wondering if we are able to tell like what kinda of services was being subscribed to based on the 5-digit content provider code?

example: 36399... macrokiosk. was the company providing video download?? caller ringtone? 4D? or...?
cicak.fakir
post Jun 20 2017, 08:19 AM

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when is mcmc going to stop this scourge?

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wwoosy
post Aug 22 2017, 03:03 PM

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Date Time Service Description Amount(RM)
17/07/2017 23:11:59 Value Added Services 33488 0.15

Anyone knows how to unsubscribe this services?
Naep
post Sep 27 2017, 08:01 PM

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Can anyone help me on what do i have to do. I had been scammed and i lost a lot of money. Then i make a police report and then give the picture of the report to the scammer without cover my personal information. What should i do
apiezsneo
post Sep 29 2017, 06:48 PM

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can use this thread to report spam calls too?

edit - ask first

This post has been edited by apiezsneo: Sep 29 2017, 06:59 PM
tympg
post Oct 30 2017, 10:15 PM

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QUOTE(wwoosy @ Aug 22 2017, 03:03 PM)
Date            Time              Service                      Description              Amount(RM)
17/07/2017 23:11:59        Value Added Services  33488                                0.15

Anyone knows how to unsubscribe this services?
*
QUOTE(Naep @ Sep 27 2017, 08:01 PM)
Can anyone help me on what do i have to do. I had been scammed and i lost a lot of money. Then i make a police report and then give the picture of the report to the scammer without cover my personal information. What should i do
*
QUOTE(apiezsneo @ Sep 29 2017, 06:48 PM)
can use this thread to report spam calls too?

edit - ask first
*
More effective to direct your enquiries to http://community.digi.com.my
milosuperpanas
post Nov 8 2017, 04:03 PM

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QUOTE(IMfae_ @ May 19 2017, 09:19 AM)
The scam one
Attached Image

The usual AEON msgs
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The difference by sender number.
*
i also get yesterday. but diff number. same content. different number also LOL biggrin.gif
IMfae_
post Nov 8 2017, 11:26 PM

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QUOTE(milosuperpanas @ Nov 8 2017, 04:03 PM)
i also get yesterday. but diff number. same content. different number also LOL  biggrin.gif
*
We just hve to beware ^^
xiaoxiaoshen
post Nov 16 2017, 10:26 AM

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33303 back again with more trick.

you will never receive any content from it, but yet it charge to your bill monthly. when Digi requested me to send "STOP ALL", it reply you don't scribe any service.

also noted some SMS to UK no. 447786205094 it told this charges when you send thru iPhone via imessege. sad.gif

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sgpdsmss
post Dec 3 2017, 09:37 AM

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any one received such msg b4?
I never apply the game but suddenly received such msg..
should i UNsubscribe? or just leave it ...

Pls advise...

thanks




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DayoWong
post Dec 16 2017, 11:39 AM

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Hi all,

Umobile is charging me on this.. i nvr subcribe anything, last mth kena charged rm4 so i paid saje. did call umobile to terminate it....now gone up to rm24...i asked them to waive U mobile said cannot..... any advice pls...




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mauli74
post Dec 20 2017, 11:38 AM

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all fking belongs to Everworks Solutions (M) Sdn. Bhd.
the fk how they still survive through the decade since 2010?
waif
post Dec 29 2017, 09:08 AM

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QUOTE(sgpdsmss @ Dec 3 2017, 09:37 AM)
any one received such msg b4?
I never apply the game but suddenly received such msg..
should i UNsubscribe? or just leave it ...

Pls advise...

thanks
*
Remember to contact Telco Provider to unsubscribe it . IF not, U will be charged monthly
waif
post Dec 29 2017, 09:12 AM

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Latest 3rd party service .

Not sure , how this third party manage to make my phone auto subscribe .

After talking to maxis personnel , the normal advice was received. Please monitor your own bills closely .....

I managed to get Maxis personnel to unsubscribe me from this service ......
At first, I thought this is just a scam SMS to get people to enter the link...
Luckily , I talk to Maxis personnel to avoid getting into dispute on the bills later.

This post has been edited by waif: Dec 29 2017, 09:14 AM
sgpdsmss
post Dec 29 2017, 12:55 PM

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QUOTE(waif @ Dec 29 2017, 09:08 AM)
Remember to contact Telco Provider to unsubscribe it . IF not, U will be charged monthly
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yes kena charged rm4 ....😡😡
sgpdsmss
post Mar 6 2018, 07:54 AM

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received this sms 39166...more than 10x received...

anyone know sms sent from which Company ?

i never request any tag for purchase...

thanks...


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cwm3022
post Apr 18 2018, 02:50 PM

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As what i know, actually you can send a SMS "STOP ALL" to this code ---->>> 11911

And you won't be able to receive any junk SMS from those 32XXX/62XXX & whatsoever. HOWEVER, there's a risk that you can't receive any verification code from BANKING for any transaction purpose. LOL
apiezsneo
post May 1 2018, 10:15 PM

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Anyone made report to MCMC before? Want to know how they will handle the case once we made a report. My credit being deducted by third party company. Again! Telco is celcom. This time it's weird cause I never received any sms/mms content from them but they silently deducted my credit for 3 times now.
Fazab
post May 7 2018, 12:38 PM

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This year Jan - Mac , I estimate lost about RM30 prepaid credit due to "service charges" by Celcom

They were all taken 'silently".

In fact you wouldn't even know until you check your transaction records online.

I Complain to them, they say they will refund RM3 and make sure this will not happen again.


Between end of Mac to now, I lost another RM8, this time to mygamescape.

Upon checking, mygamescape is "exclusive for Celcom users only".

Filed another complain and see what happen.


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Fazab
post May 27 2018, 10:58 AM

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As expected, std answer from Celcom, no responsibility


++++++++++++++++++++++++++++++++++++++++++

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Hungama (39243): +912266664646 or support@hungama.com
2. Mobbil (39151): support@rbilling.net
3. Spuul (39148): +91 9819722289 or support@spuul.com
4. Erosnow (39239): +91- 7827524891 or eros.ops@56060.in
5. Macro (39287): support@macrokiosk.com or www.macrokiosk.com
6. SVA Y Tech (39137): ma@helpdeskcc.com
7. Altruist (39293): +91-7508060767 or support.celcom@altruistindia.com
8. Universal Ventures (39128): paulyn@mobigods.net
9. Vuclip Game (39249): +60192081638 or Nurzana.malek@vuclip.com
10. Ionnex (39283): +03 -2722 7130 support@ionnex.com or http://bolavaganza.inikanbola.my/ or http://h5.xenoplay.com/
11. MNC Wireless (39267): 03-74910666 or customerservice@moblife.tv

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.

++++++++++++++++++++++++++++++++++++++++++++++




I am filing report to MCMC. I think I lost easily RM10 a month on two SIM cards.
epep
post May 31 2018, 12:48 AM

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Celcom user. Lost RM3 this week to something called MYGSCAPE and MOBDOBAC.

Called Celcom helpline - they said I have to call the company behind MYGSCAPE and settle with them. They don't know what MOBDOBAC is and "have to investigate".

It doesn't matter to them that I never subscribed or agreed to any of these charges. Made a report to MCMC but not putting my hopes up. Don't really know what to do other than to just let this number die (it's a prepaid) and go thru the hassle of getting another number.
Hatikva
post Jul 3 2018, 10:25 AM

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I filed a complaint to MCMC on the same scam you are all facing. Almost 20 bucks was taken from my credit. 20 here, 30 there from so many people. How much money is actually stolen from users in a month I wonder. The solution is not to just report to MCMC. Malaysians need to write to the new minister of the new government to stop this nonsense once and for all. I will do that and if many people start to highlight this to the minister via social media as well, the government might feel compelled to take EFFECTIVE measures to curb the scams.
Hatikva
post Jul 3 2018, 10:33 AM

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Please tweet YB Gobind Singh on the scams @GobindSinghDeo
necrofist
post Jul 4 2018, 09:28 PM

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Last night a certain amount of money has been deducted from my credit without my knowledge with been saying that i've registered to a service called xplay in which I HAVE NOT..called Digi and they gave me this 03-27227130 (Ionnex)..today been trying to call that no but nobody answering..jz emailed the company if there's no reponse think i'm going to their office at KL Sentral..
mohd78
post Jul 4 2018, 11:27 PM

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memang sial scammer ni! suka2 saje ambik duit orang!!

i am celcom customer, i received one sms from 33611 start with 'RM0.00 your subscription...'
i feel this must be scam sms so i check my credit balance it already being charged

when i check online this scam sms already stole my credit

33329 -RM3.00
MYGSCAPE -RM1.50
MYGSCAPE -RM1.00

i tought this was stopped long ago (i send STOP ALL as MCMC told last time) but suddenly it appears again

i already call celcom customer service, the person hv unsubscribe/block this number (MYGSCAPE suspected from 33611)
and i already report online to SKMM aduan

hope i can get back my credit

for those who kena, please complaint and report, make it viral if you could
mohd78
post Jul 4 2018, 11:36 PM

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QUOTE(epep @ May 31 2018, 12:48 AM)
Celcom user. Lost RM3 this week to something called MYGSCAPE and MOBDOBAC.

Called Celcom helpline - they said I have to call the company behind MYGSCAPE and settle with them. They don't know what MOBDOBAC is and "have to investigate".

It doesn't matter to them that I never subscribed or agreed to any of these charges. Made a report to MCMC but not putting my hopes up. Don't really know what to do other than to just let this number die (it's a prepaid) and go thru the hassle of getting another number.
*
in my case the CS person dont even know where MYGSCAPE come from! they just see 33611 charged my credit and he block it, so i assume it is from that number

most of us have been with the number for so long, changing new number may not the long term solution

for me, the consumer must complaint and report, and make it viral, now viral is power smile.gif

This post has been edited by mohd78: Jul 4 2018, 11:37 PM
mohd78
post Jul 4 2018, 11:41 PM

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QUOTE(Fazab @ May 27 2018, 10:58 AM)
As expected, std answer from Celcom, no responsibility
++++++++++++++++++++++++++++++++++++++++++

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Hungama (39243): +912266664646 or support@hungama.com
2. Mobbil (39151): support@rbilling.net
3. Spuul (39148): +91 9819722289 or support@spuul.com
4. Erosnow (39239): +91- 7827524891 or eros.ops@56060.in
5. Macro (39287): support@macrokiosk.com or www.macrokiosk.com
6. SVA Y Tech (39137): ma@helpdeskcc.com
7. Altruist (39293): +91-7508060767 or support.celcom@altruistindia.com
8. Universal Ventures (39128): paulyn@mobigods.net
9. Vuclip Game (39249): +60192081638 or Nurzana.malek@vuclip.com
10. Ionnex (39283): +03 -2722 7130 support@ionnex.com or http://bolavaganza.inikanbola.my/ or http://h5.xenoplay.com/
11. MNC Wireless (39267): 03-74910666 or customerservice@moblife.tv

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.

++++++++++++++++++++++++++++++++++++++++++++++
I am filing report to MCMC. I think I lost easily RM10 a month on two SIM cards.
*
Hi, so is there any new update?

i just report to celcom by phone and SKMM aduan online, but how to claim those credit?
xyber9
post Jul 9 2018, 05:51 PM

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From: Shah Alam
Made a complain to Celcom and they said to contact another number. Contacted this number 03-58910995 Elite Entertainment Sdn Bhd this afternoon regarding my Celcom Xpax line which was charged for MYGSCAPE. The lady said she will stop the service today.

When request for refund she said no because I click on the content. When asked what content or item clicked she cannot give explanation just said is all over the place. Later said is this a scam she immediately put down the phone. Made a complaint to SKMM.

How can they charge something without giving details of what they charge. There was no SMS or any email saying that agreed to sign up for their services.
croydon
post Jul 12 2018, 02:53 PM

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From:


celcom MYGSCAPE

user posted image
Ultrazzz
post Jul 24 2018, 04:14 PM

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QUOTE(croydon @ Jul 12 2018, 02:53 PM)
celcom MYGSCAPE

user posted image
*
same problem here, so how?what is solution ? how to stop this service " MYGSCAPE " ? help! vmad.gif
xyber9
post Jul 27 2018, 10:55 PM

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From: Shah Alam
Celcom replied on 26 July 2018 via email and the disputed amount was credit back to my xpax number on 25 July 2018.
wadafak
post Aug 5 2018, 12:11 AM

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im one of the mangsa and this is my second time. last time, i made a complaint to celcom then to MCMC to resolve the case and get refund. this time they charge me app store i din subscribed. will wait and see how it goes now.

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Universal Ventures ( 25400 ): info@mobifunz.com, yensiang@mobigods.net

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.
xyber9
post Aug 5 2018, 12:13 AM

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From: Shah Alam
QUOTE(croydon @ Jul 12 2018, 02:53 PM)
celcom MYGSCAPE

user posted image
*
Complain to SKMM. Send them the print screen. Mine was refunded within a month.
xyber9
post Aug 5 2018, 12:24 AM

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QUOTE(wadafak @ Aug 5 2018, 12:11 AM)
im one of the mangsa and this is my second time. last time, i made a complaint to celcom then to MCMC to resolve the case and get refund. this time they charge me app store i din subscribed. will wait and see how it goes now.

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Universal Ventures ( 25400 ): info@mobifunz.com, yensiang@mobigods.net

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.
*
Happen to me last month. Complain to Celcom but said need to contact the content provider.
When I spoke to them via phone they refuse to refund.

Finally complained to SKMM stating what transpired between Celcom and content provider. After a week an aknowldegemet email was received from SKMM investigation will be conducted.

Within the same month Celcom send an email nofitying the disputed amount has been refunded.
wadafak
post Aug 7 2018, 06:34 PM

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QUOTE(wadafak @ Aug 5 2018, 12:11 AM)
im one of the mangsa and this is my second time. last time, i made a complaint to celcom then to MCMC to resolve the case and get refund. this time they charge me app store i din subscribed. will wait and see how it goes now.

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Universal Ventures ( 25400 ): info@mobifunz.com, yensiang@mobigods.net

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.
*
Latest update. I've got my refund and reply from the content provider.
bub01
post Aug 15 2018, 07:39 PM

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Adding my own experience with sms scam, it's unique because I suspect that I automatically got subscribed to the scam by registering my phone number with "Carousell". You have to register a phone number to verify your account just like registering a new email.

The fraudulent sms came within seconds of clicking the confirm/affirmation button, it came even before the sms with pin used to verify my account arrived.

The fraudulent sms I got first was:
QUOTE
RM0 TQ for subscribing to History from Belive. Sub at RM4.00/week for 3 sms/week is successful. Sub renewal: 14/08/18. To cancel, dial *365*612#. Info: 03-77859488

I ignored it as I did most weird junk messages. I didn't suspect anything was wrong until I got another sms the next day.
QUOTE
Received on 8 Aug 10:21
RM0Photographer Iain Macmillan Takes an Iconic Photograph of the Beatle, made it one of the most recognizable images of 20th century..

RM4 credit was deducted for a lame sms with random statement that I didn't subscribed to in the first place ranting.gif

Apparently my silence was deemed to be acceptance, this is of course isn't right or legal in general.

Took some time and found the "proper" way to handle this matter.

According to MCMC I should follow the "Complaint Circle".

https://www.mcmc.gov.my/make-a-complaint/complaint-circle
user posted image

Generally that's how it should work.

My experience personally is that you should skip CMCF, I had issues with their online complaint form, it didn't work at all, I am not even sure if my complaint I sent about it not working was sent. For CFM, their "how to complaint " page has big bolded red letters referring you directly to SKMM and clicking on it does just that, for a while I wondered why I should go through CFM and not just complaint directly to SKMM...

I reported the matter to my telecommunications provider (Celcom), Carousell and SKMM in order but in the same hour or so. My complaint for all three is roughly:
QUOTE
I just registered to https://my.carousell.com/ today. While registering, one of the steps was to verify my phone number. I received the sms almost immediately after sending my phone number via their website, it was received even faster than the verification code sms. The purpose of giving them my phone number was to verify that I am the person registering, just like bank TACs. It is not to subscribe to a fraudulent scheme. A check on my credit balance showed RM4 had been deducted. I had not subscribed to any such thing. How could I be charged for this without my consent? Silence is not acceptance, it is illegal unless I express my consent actively. This is clearly fraudulent. It is ridiculous to have to reply to every such kind of message so not be charged continuously.

The next day I received a reply from my telco:
QUOTE
Hi, Hello Mr (REDACTED),

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

We wish to inform that the content Believe from shortcode 33611 has been unsubscribed on (REDACTED).

However, if you wish to stop the subscription and/or request for rebate from Belive Mobile Sdn Bhd/33611, you will need to contact or email the content provider directly at 327879143 or customerservice@belivemobile.com.

It is hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.

Best regards,

(REDACTED)
Customer Service & Experience

Good news is my telco has stopped it, bad news is that I have to deal with the scammers myself for my rebate? ranting.gif I didn't do anything as I have already made a complaint to SKMM. Few days later I received this:
QUOTE
Hi Mr (REDACTED)

Content from shortcode 33611

Please be informed that the subscription for 33611 Belive has been deactivated as requested on (REDACTED).

Kindly be informed that rebate amounting RM4 for the content charges has been granted on (REDACTED) for the number (REDACTED).

Please accept our sincere apologies for any inconvenience you may have experienced.

Best regards

(REDACTED)

Customer Service & Experience

cc:

1. Malaysian Communications and Multimedia Commission (MCMC)

2. Head, Regulatory and Government Affairs - Celcom Axiata Berhad

To simplify, you should generally complain to your telecommunication provider first i.e. for billing or services issues and then escalate the matter to the higher authorities if it isn't solved. However for complex cases like repeating scams that involve numerous parties there should be an exception and SKMM should be informed from the beginning. The parties are:

The website with suspected security issues in registration system (Carousell), the scammer (Belive Mobile Sdn Bhd), telecommunications provider (my telco is Celcom but should depend on what number you used to verify with) and SKMM.

RM4 doesn't seem like a lot of money but it adds up to a significant amount for every victim that didn't complain or fought for their refund.
heyamazingpeople
post Sep 6 2018, 12:58 PM

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I am writing a complain to Digi, as my friend and my phone Digi prepaid kept on been charged for unknown charges.

for myself, i seen this
"tryitgame" for RM2.50 a few times in the online itemized charges.

For my friend, they have this i-message sent to UK (not sure it is something like a iphone security system, sms to be sent once you switch on phone. Altho this is disable, but somehow some charges still applied.)

So any of u have this similar problem?
raul88
post Sep 6 2018, 03:10 PM

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I just received call from no +384519558
Claimed to be from kastam malaysia (although speak in indonesian accent- prerecorded voice)
Straight hang up
Bloody scammer

This post has been edited by raul88: Sep 6 2018, 03:11 PM
jameslow
post Sep 20 2018, 11:50 PM

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I received my Maxis bill stated 5 SMS subscribed to 33226]MOBLI SMS 03 7491 0666, cost me RM 30, I immediately contact Maxis and screw them kaw kaw, the manager agreed to waive the subscriptions on my next bill.

Stupid Telcos let all this happen.
plim_123
post Sep 24 2018, 09:31 AM

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Anyone got this from u-mobile? I hv never visit this maingame.com.my website, never subscribe, but charging me RM3 without any of my authorization. Call umboile support, they only help to stop the subscription, refuse to refund.
Any advise on next step?

RM3(Incl. 0%GST):subscribed to MAINGAME! Check http://maingame.com.my now! RM3/week, To stop,send STOP MGAME to 28282.

RM0(Incl. 0%GST):0. MAIN GAME will be renewed on 20/07/2018. RM3/week(Excl.GST). To stop the service subscription, send STOP MGAME to 28282.
henry1112
post Oct 3 2018, 11:39 AM

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I also got charged by Umobile in my last bill. Feel so innocent cause I never do anything with SMS, never reply any and send any.

Kena charged at section VAS/Contents Download from "28132_Techninier_GL" for 4 times RM3 each in last month.

What the hell, super easy money for them.
potatocam
post Oct 3 2018, 04:59 PM

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QUOTE(heyamazingpeople @ Sep 6 2018, 12:58 PM)
I am writing a complain to Digi, as my friend and my phone Digi prepaid kept on been charged for unknown charges.

for myself, i seen this
"tryitgame" for RM2.50 a few times in the online itemized charges.

For my friend, they have this i-message sent to UK (not sure it is something like a iphone security system, sms to be sent once you switch on phone. Altho this is disable, but somehow some charges still applied.)

So any of u have this similar problem?
*
If you check DiGi Community forum, got people complained about the 'tryitgame' thingy.
DiGi will only tell you to deal with CP directly.
If you still encounter the 'tryitgame' issue, you may direct your complain to them.

CS Support
Email: cs@mobiniumtech.com
Careline: 03-7621 1027

Can ask for refund from them.

**how i know, because i also kena this before.
darrenlam
post Oct 25 2018, 12:59 PM

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Out of nowhere was receiving sms saying I subscribed to GH and auto renewal summore.. crazy

39254 - Game Hero
RM0 Subscription Reminder. Fee RM3/week. Auto renewal 22/10/2018 unless cancelled. To cancel, send STOP to 39254. Info 0322760999 or 0193940375 or click http://bit.ly/stopgh

Reported to Celcom CS and they helped me to stop the service. Was told that I need to email or call this Game Hero CS to get refund.

Next stop report direct to MCMC once I get evidence on my bill.
neo89
post Oct 27 2018, 09:44 AM

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QUOTE(darrenlam @ Oct 25 2018, 12:59 PM)
Out of nowhere was receiving sms saying I subscribed to GH and auto renewal summore.. crazy

39254 - Game Hero
RM0 Subscription Reminder. Fee RM3/week. Auto renewal 22/10/2018 unless cancelled. To cancel,  send STOP to 39254. Info 0322760999 or 0193940375 or click http://bit.ly/stopgh

Reported to Celcom CS and they helped me to stop the service. Was told that I need to email or call this Game Hero CS to get refund.

Next stop report direct to MCMC once I get evidence on my bill.
*
I kena the same thing as well. Did they ask you to send any SMS to stop the service? The 39254 number is not listed on the first page's list...
yeah016
post Nov 14 2018, 06:15 PM

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QUOTE(neo89 @ Oct 27 2018, 09:44 AM)
I kena the same thing as well. Did they ask you to send any SMS to stop the service? The 39254 number is not listed on the first page's list...
*
I getting the same thing, I already complain to CFM, but anyone know what is the celcom customer service email address ? I am going to CC them.
yeah016
post Nov 14 2018, 06:27 PM

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QUOTE(darrenlam @ Oct 25 2018, 12:59 PM)
Out of nowhere was receiving sms saying I subscribed to GH and auto renewal summore.. crazy

39254 - Game Hero
RM0 Subscription Reminder. Fee RM3/week. Auto renewal 22/10/2018 unless cancelled. To cancel,  send STOP to 39254. Info 0322760999 or 0193940375 or click http://bit.ly/stopgh

Reported to Celcom CS and they helped me to stop the service. Was told that I need to email or call this Game Hero CS to get refund.

Next stop report direct to MCMC once I get evidence on my bill.
*
same here, they help me to stop but refuse to refund the charges. I already report to CFM. I tried to CC the email to Celcom but I cannot find their customer service email, do anyone know?

This post has been edited by yeah016: Nov 14 2018, 06:27 PM
neo89
post Nov 15 2018, 03:56 PM

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QUOTE(yeah016 @ Nov 14 2018, 06:27 PM)
same here, they help me to stop but refuse to refund the charges. I already report to CFM. I tried to CC the email to Celcom but I cannot find their customer service email, do anyone know?
*
I had contacted Celcom previously through Facebook Messenger and he/she told that the service has been unsubscribed, but I still received the subscription anyway after that. End up I just send the STOP message to the number in the SMS. I haven't received any similar SMS after that. Maybe you can try that. smile.gif
yeah016
post Nov 19 2018, 08:32 AM

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QUOTE(neo89 @ Nov 15 2018, 03:56 PM)
I had contacted Celcom previously through Facebook Messenger and he/she told that the service has been unsubscribed, but I still received the subscription anyway after that. End up I just send the STOP message to the number in the SMS. I haven't received any similar SMS after that. Maybe you can try that. smile.gif
*
I had not received since they help me subscribe. But the problem is why they can auto-subscribe and deduct our money by themselves without our permission, this is SCAM case that y i want to complaint them kao kao. and some more for previously deduction they operator told me are still valid I still need to pay those money deducted before. WTF with this Celcom.
RetroMayday
post Nov 21 2018, 09:52 AM

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Received an SMS on Monday evening from 32324:
"RM0: Successful registration. No subscription fee. Price:RM4.00/SMS .7 SMS/Week.Renewal on 11/26/2018. To cancel, send STOP HS to 32324."

Checked credit. 15 sen mysteriously missing, left RM4.85. I had RM5 on this number which I'm using for cheap data. No proof that this SMS caused the missing amount as I didn't check for some time. Ignored because it might be wrongly sent. I had TAC for XOX app registration sent to my number few days prior probably by mistake (You have to manually input the phone number).

10 minutes later XOX sent repeating SMS telling my account has no available credit. Panicked. Rechecked credit. 85 sen left!

Immediately called XOX CS. He immediately confirmed it was scam number for premium SMS service (What the heck is 'premium SMS'?!). Asked if I wanted this incident to be reported for refund of RM4. Of course! Still waiting for refund. Will report SKMM if taking too long.

This post has been edited by RetroMayday: Nov 21 2018, 09:54 AM
zerodevice
post Nov 23 2018, 11:31 AM

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I have the same issue.
After I replied STOP or STOP ALL.
the next new sms (old format) appears and haunt me again.

» Click to show Spoiler - click again to hide... «

» Click to show Spoiler - click again to hide... «

» Click to show Spoiler - click again to hide... «

» Click to show Spoiler - click again to hide... «

» Click to show Spoiler - click again to hide... «


This post has been edited by zerodevice: Nov 23 2018, 11:41 AM
1497
post Dec 24 2018, 01:31 PM

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QUOTE(croydon @ Jul 12 2018, 02:53 PM)
celcom MYGSCAPE

user posted image
*
WTF, HOW COME U PUNYA TYPE ARE STATED, WHILE MINE IS BLANK???? ranting.gif

user posted image
Tanxy
post Dec 26 2018, 03:27 PM

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QUOTE(RetroMayday @ Nov 21 2018, 09:52 AM)
Received an SMS on Monday evening from 32324:
"RM0: Successful registration. No subscription fee. Price:RM4.00/SMS .7 SMS/Week.Renewal on 11/26/2018. To cancel, send STOP HS to 32324."

Checked credit. 15 sen mysteriously missing, left RM4.85. I had RM5 on this number which I'm using for cheap data. No proof that this SMS caused the missing amount as I didn't check for some time. Ignored because it might be wrongly sent. I had TAC for XOX app registration sent to my number few days prior probably by mistake (You have to manually input the phone number).

10 minutes later XOX sent repeating SMS telling my account has no available credit. Panicked. Rechecked credit. 85 sen left!

Immediately called XOX CS. He immediately confirmed it was scam number for premium SMS service (What the heck is 'premium SMS'?!). Asked if I wanted this incident to be reported for refund of RM4. Of course! Still waiting for refund. Will report SKMM if taking too long.
*
Did you manage to get your refund? My father kena and had no idea until I saw it when I went through his SMSes for OTP when I was helping him pay his bills.
okuribito
post Jan 7 2019, 12:01 PM

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Xploit Machine suggested new addition to SMS Gateway lists. 36635 = FiMobile = Forest Interactive??

QUOTE
Conclusion

Many think that network operators have the ability to prevent (block) numbers of external service providers. Ability to block is there, but the operator does not have the power to prevent a number unless directed in writing or direct instructions from the authorities (police, government and others). In addition, there are other users who may use the service and prevent the action would cause the number of users can not use the service.


How about giving the consumer the right to block / opt out of all interactions with ALL 3xxxx numbers for starters? It's like facebook gives us an option to opt out of certain things.

We can block phone numbers from calling or sending sms to us, BUT these 3xxxx numbers - seems they have direct access to our prepaid balances & ability to charge postpaid users. AND the only people who can stop that is the TELCO.

Anyone know the new minister? Or his Puchong service center special assistant etc?

This post has been edited by okuribito: Jan 7 2019, 12:03 PM
devilishshot666
post Jan 8 2019, 04:05 PM

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QUOTE(xyber9 @ Jul 9 2018, 05:51 PM)
Made a complain to Celcom and they said to contact another number. Contacted this number 03-58910995 Elite Entertainment Sdn Bhd this afternoon regarding my Celcom Xpax line which was charged for MYGSCAPE.  The lady said she will stop the service today.

When request for refund she said no because I click on the content.  When asked what content or item clicked she cannot give explanation just said is all over the place. Later said is this a scam she immediately put down the phone.  Made a complaint to SKMM.

How can they charge something without giving details of what they charge.  There was no SMS or any email saying that agreed to sign up for their services.
*
I have the same charges last year and few times in a month or so . Tried googling this Elite Entertainment sdn bhd and found many images and links and best part is Elite is the member of CMCF!

Saw the complaints on CMCF portal complaint #128 http://www.cmcf.my/download/Complaints%20B...r%20Website.pdf and it shows 2012 for elite entertainment and this has been going on for ages. ohmy.gif

This post has been edited by devilishshot666: Jan 8 2019, 04:47 PM
okuribito
post Jan 8 2019, 04:56 PM

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That's only for 2012. Just imagine how many hundreds of cases are reported todate.

BUT also imagine how many hundred thousands more cases NOT reported

I just wonder if MCMC have any intention to solve this problem or not? It's not a new problem.

suelin
post Jan 8 2019, 06:19 PM

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Hi all,

I would like to ask if anyone encountered receiving sms with a bunch of digits (attached) before. I get one such sms every other day but I don't think I am being charged.

So far I've been deleting and blocking but I still keep getting them from a new number each day. Any one has any clue what these messages are and have successfully stopped them?

Apologies in advance if this topic doesn't quality as scam and am happy to start a new thread if necessary. Also thanks in advance for any input.

user posted image
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nightsrver96
post Feb 23 2019, 11:33 AM

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H,i I would like to ask on how to stop this subscribtion

user posted image

when i did the unsubscribe option it returned saying im not subscribe..

user posted image

I dont know how I got this msg from the first place.. anyone know how to stop this?
makky
post Mar 5 2019, 10:43 AM

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QUOTE(nightsrver96 @ Feb 23 2019, 12:33 PM)
H,i I would like to ask on how to stop this subscribtion

user posted image

when i did the unsubscribe option it returned saying im not subscribe..

user posted image

I dont know how I got this msg from the first place.. anyone know how to stop this?
*
Did u manage to stop spam from 33282? I notice my dad phone got the same problem.
idoblu
post Mar 22 2019, 08:37 PM

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my elderly aunt lost at least RM60 to these scammers
I found this on her sms messages. She doesnt even know how to read or reply SMS. As you can see, she is using a classic Nokia phone
How can the telco let such thing to happen? They should ban all these. Only the telco should be allowed to deduct our credits, not some 3rd party

can somebody explain to me how they can do this? From this SMS, I dont even know what she is subscribed to. It says no subscription fees, so on what basis are they deducting money for?

Telco - Hotlink Prepaid. I was informed that there are two that my aunt's number is subscribed to - 36989 and 36881.

This post has been edited by idoblu: Mar 22 2019, 08:40 PM
okuribito
post Mar 23 2019, 12:27 AM

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QUOTE(nightsrver96 @ Feb 23 2019, 11:33 AM)
H,i I would like to ask on how to stop this subscribtion

» Click to show Spoiler - click again to hide... «

*
QUOTE(makky @ Mar 5 2019, 10:43 AM)
Did u manage to stop spam from 33282? I notice my dad phone got the same problem.
*
QUOTE(idoblu @ Mar 22 2019, 08:37 PM)
user posted image

my elderly aunt lost at least RM60 to these scammers
» Click to show Spoiler - click again to hide... «

*
Get in touch with your telco live chat (most should have, right?) and literally fucuk them until they do something to refund your money ... copy or snap the chat transcript as evidence use eg send to MCMC. Also lodge complaint with MCMC. Remember no need to be gentlemen with them - fucuk kaw kaw. Telco is responsible because they allow these bastards to take money out of your account
idoblu
post Mar 25 2019, 09:48 PM

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So I got a call from Maxis after my complaint to MCMC
They looked through their logs and found that "I send an SMS to subscribed to the service"

Now the person who is using the line dont even know English and neither does she knows how to SMS.

Im just wondering, you guys kena all these - did you reply or did you do nothing and still kena all these scams?
okuribito
post Mar 25 2019, 11:14 PM

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most ppl dunno what to do, feel at a loss, like nothing can do. so these basterds carry on... 50sen here, 50 sen there..... adds up to millions! telco got no motivation to do anything cos they def untung everytime u sms & handle any transfer of fund from your acct to these basterds.

complain to telco & say u want them to block all 3series numbers & to disable interacting with those 3series . write to mcmc under the same case ref # telling them u ask telco to block 3series #

i dun see why mcmc cannot impose a rule saying that by default telco cannot allow 3 series to contact any subscriber. And only those who actively opt in to interact with 3series can do so... interact means to receive notifications /ads /offers & to send messages in reply / to subscribe

If everybody petition mcmc, maybe we'll get somewhere
Malaysian99
post Apr 12 2019, 12:35 PM

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No wonder so many scammers in Malaysia like Macau scam, parcel scam and so on, even a big company also deduct customers credit balance even they didn't subscribed. Same case here my parents don't know how to sms, also kena.
Come on, son of Mashit 's boss became a monk, wonder why he still want to earn so much money for what? And this scam sms are theif, not a legal business.

This post has been edited by Malaysian99: Apr 12 2019, 12:45 PM
Malaysian99
post May 14 2019, 08:48 AM

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Fxxking retarded maxis, after stop all scam sms by calling service centre, I check my father's phone regularly, yesterday I found another scam sms (registration successful RM0.00) received by 11/5 2pm, then another RM2 sms received in 9 pm, fuuking retarded Maxis, my father not even knows how to use sms, how to register ur service?
How many times u want to cheat hotlink customers by this trick?
What MCMC are doing? Sleeping?
okuribito
post May 14 2019, 11:49 AM

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QUOTE(Malaysian99 @ May 14 2019, 08:48 AM)
Fxxking retarded maxis, after stop all scam sms by calling service centre, I check my father's phone regularly, yesterday I found another scam sms (registration successful RM0.00) received by 11/5 2pm, then another RM2 sms received in 9 pm, fuuking retarded Maxis, my father not even knows how to use sms, how to register ur service? 
How many times u want to cheat hotlink customers by this trick?
What MCMC are doing? Sleeping?
*
kasi complain to minister then we know what gobind singh doing mad.gif
mfiazl
post Jun 8 2019, 10:56 AM

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Just got charged for GAME HERO i did not subscribe, call celcom service centre and they said it comes from 3rd party and i accidentally clicked. gosh i know la what i click... they helped to cancel it and apparently the rm3 charged is not refundable....

any proper channel to report this? appreciate any advise..
inquiries
post Jun 8 2019, 07:02 PM

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You can always report to https://aduan.skmm.gov.my/ and follow up with them.

The spams in Malaysia is really getting worse.
mfiazl
post Jun 8 2019, 09:38 PM

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QUOTE(inquiries @ Jun 8 2019, 07:02 PM)
You can always report to https://aduan.skmm.gov.my/ and follow up with them.

The spams in Malaysia is really getting worse.
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alritey. thankss
nvvbie123 P
post Jun 15 2019, 08:49 AM

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QUOTE(Fazab @ May 27 2018, 10:58 AM)
As expected, std answer from Celcom, no responsibility
++++++++++++++++++++++++++++++++++++++++++

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Hungama (39243): +912266664646 or support@hungama.com
2. Mobbil (39151): support@rbilling.net
3. Spuul (39148): +91 9819722289 or support@spuul.com
4. Erosnow (39239): +91- 7827524891 or eros.ops@56060.in
5. Macro (39287): support@macrokiosk.com or www.macrokiosk.com
6. SVA Y Tech (39137): ma@helpdeskcc.com
7. Altruist (39293): +91-7508060767 or support.celcom@altruistindia.com
8. Universal Ventures (39128): paulyn@mobigods.net
9. Vuclip Game (39249): +60192081638 or Nurzana.malek@vuclip.com
10. Ionnex (39283): +03 -2722 7130 support@ionnex.com or http://bolavaganza.inikanbola.my/ or http://h5.xenoplay.com/
11. MNC Wireless (39267): 03-74910666 or customerservice@moblife.tv

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.

++++++++++++++++++++++++++++++++++++++++++++++
I am filing report to MCMC. I think I lost easily RM10 a month on two SIM cards.
*
So, telco cannot help us to unsubscribe the content?

I got this message:
RM0 TQ 4 subscribing Hungama Movie App at 7 RM at RM7.00/1 week. Next renewal 21/06/19. To cancel,go2 http://msisdn.mife-aoc.com/celcom/aoc/s/dT...8q5N1jbzg==8UJn or send STOP to 39243. Info support@hungama.com

I replied STOP, but nothing happens. The link also didnt work. So i have to email this hungama? (They will get my email address then.. Ugh). Will the company unsubscribe it for us, or will it scam us?
nvvbie123 P
post Jun 15 2019, 09:34 AM

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QUOTE(bub01 @ Aug 15 2018, 07:39 PM)
Adding my own experience with sms scam, it's unique because I suspect that I automatically got subscribed to the scam by registering my phone number with "Carousell". You have to register a phone number to verify your account just like registering a new email.

The fraudulent sms came within seconds of clicking the confirm/affirmation button, it came even before the sms with pin used to verify my account arrived.

The fraudulent sms I got first was:

I ignored it as I did most weird junk messages. I didn't suspect anything was wrong until I got another sms the next day.

RM4 credit was deducted for a lame sms with random statement that I didn't subscribed to in the first place  ranting.gif

Apparently my silence was deemed to be acceptance, this is of course isn't right or legal in general.

Took some time and found the "proper" way to handle this matter.

According to MCMC I should follow the "Complaint Circle".

https://www.mcmc.gov.my/make-a-complaint/complaint-circle
user posted image

Generally that's how it should work.

My experience personally is that you should skip CMCF, I had issues with their online complaint form, it didn't work at all, I am not even sure if my complaint I sent about it not working was sent. For CFM, their "how to complaint " page has big bolded red letters referring you directly to SKMM and clicking on it does just that, for a while I wondered why I should go through CFM and not just complaint directly to SKMM...

I reported the matter to my telecommunications provider (Celcom), Carousell and SKMM in order but in the same hour or so. My complaint for all three is roughly:

The next day I received a reply from my telco:

Good news is my telco has stopped it, bad news is that I have to deal with the scammers myself for my rebate? ranting.gif I didn't do anything as I have already made a complaint to SKMM. Few days later I received this:

To simplify, you should generally complain to your telecommunication provider first i.e. for billing or services issues and then escalate the matter to the higher authorities if it isn't solved. However for complex cases like repeating scams that involve numerous parties there should be an exception and SKMM should be informed from the beginning. The parties are:

The website with suspected security issues in registration system (Carousell), the scammer (Belive Mobile Sdn Bhd), telecommunications provider (my telco is Celcom but should depend on what number you used to verify with) and SKMM.

RM4 doesn't seem like a lot of money but it adds up to a significant amount for every victim that didn't complain or fought for their refund.
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i dont understand. Your telco helped you unsubscribe the content? But then it says if you want to unsubscribe, need to contact the content provider by yourself?

So we need to contact the content provider (scammer) by ourselves? Will they even unsubscribe it for us? Will it not be dangerous?
nvvbie123 P
post Jun 15 2019, 09:49 AM

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QUOTE(nvvbie123 @ Jun 15 2019, 08:49 AM)
So, telco cannot help us to unsubscribe the content?

I got this message:
RM0 TQ 4 subscribing Hungama Movie App at 7 RM  at RM7.00/1 week. Next renewal  21/06/19. To cancel,go2 http://msisdn.mife-aoc.com/celcom/aoc/s/dT...8q5N1jbzg==8UJn or send STOP to 39243. Info support@hungama.com

I replied STOP, but nothing happens. The link also didnt work. So i have to email this hungama? (They will get my email address then.. Ugh). Will the company unsubscribe it for us, or will it scam us?
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Funny the link didnt work when i clicked it from the sms message that i received, but worked when i clicked it in this forum. It went to Celcom Billing page for the content.

Thank God, successfully unsubscribe the content!
Sending STOP didnt work though, wonder why.

i didnt file a complaint for refund though.. Maybe i should.. How can we be subscribed to something automatically, even though we may have accidentally clicked the ads? It should come with confirmation button, or login... But there was nothing like that.
Husin71 P
post Jun 18 2019, 05:33 PM

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My SMS Spam Experience.

My mother was using Hotlink Prepaid but her top-up finished rapidly. Complained to Maxis office but they say cannot check her account or do anything. They suggest converting Hotlink Prepaid to Postpaid Flex and register under my name. I agree.

Received bill the next month with Content & Solution charge alone amounted to RM108.00. The SMS SPAM sent daily to my mother without her knowledge from MCOM SMS - 32369, Infobip Asia SMS - 36247 and Power SMS - 33789. I complained directly to MCMC & Maxis later settled my complaint by giving rebate.

Another matter, when converting Prepaid to Postpaid Flex, I asked the Maxis officer for BASIC account because my mother use basic mobile and does not know how to use the internet. The officer add Internet 4GB subscription costing RM10/monthly without my permission/knowledge. I also complaint this to MCMC & Maxis later cancel this RM10/monthly subscription.

Another thing, when I register this account, I signed the agreement on Maxis Terminal/Tab Screen. The officer did not show me the particular & terms of the agreement and did not give me any printed agreement. My mistake.

SO LESSON LEARNED :-
1. Always check you bill.
2. For any complaint, write it professionally. Complained directly to MCMC via their website/email and cc to Maxis.
3. Keep the complaint number when they reply. Maintain your complaint until Telcos take action.
3. Any new registration with Telcos, ask for HARD COPY/PRINTED agreement. Check every particulars & terms.

Hope, this is helpful.
darkterror15
post Jun 25 2019, 03:26 PM

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QUOTE(Husin71 @ Jun 18 2019, 05:33 PM)
My SMS Spam Experience.

My mother was using Hotlink Prepaid but her top-up finished rapidly. Complained to Maxis office but they say cannot check her account or do anything. They suggest converting Hotlink Prepaid to Postpaid Flex and register under my name. I agree.

Received bill the next month with Content & Solution charge alone amounted to RM108.00. The SMS SPAM sent daily to my mother without her knowledge from MCOM SMS - 32369, Infobip Asia SMS - 36247 and Power SMS - 33789. I complained directly to MCMC & Maxis later settled my complaint by giving rebate.

Another matter, when converting Prepaid to Postpaid Flex, I asked the Maxis officer for BASIC account because my mother use basic mobile and does not know how to use the internet. The officer add Internet 4GB subscription costing RM10/monthly without my permission/knowledge. I also complaint this to MCMC & Maxis later cancel this RM10/monthly subscription.

Another thing, when I register this account, I signed the agreement on Maxis Terminal/Tab Screen. The officer did not show me the particular & terms of the agreement and did not give me any printed agreement. My mistake.

SO LESSON LEARNED :-
1. Always check you bill.
2. For any complaint, write it professionally. Complained directly to MCMC via their website/email and cc to Maxis.
3. Keep the complaint number when they reply. Maintain your complaint until Telcos take action.
3. Any new registration with Telcos, ask for HARD COPY/PRINTED agreement. Check every particulars & terms.

Hope, this is helpful.
*
Not bad at least u get full refund. This year Jan I was also auto charged and called hotlink but they only willing to give back few times the charge. And I thought that is it, but today I just got charged for RM5 from another SMS. Cancelled the sub and filed complain to hotlink. They always put the blame on customer and take no responsibility of it. I didn't click on any link nor register for anything online. 1 thing I notice is that I stopped criminal case for quite some time and when I play back out of boredom I got sms charged randomly. The previous time also I feel like something similar happened when I play criminal case on my phone using their apps. That apps play 2 round come out 1 time ads and you have to close it manually.

So do check any games that has a lot of ads and delete it. Useless telco and useless apps by charging ppl without consent
fat16
post Jun 29 2019, 08:42 AM

Look at all my stars!!
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QUOTE(nvvbie123 @ Jun 15 2019, 09:49 AM)
How can we be subscribed to something automatically, even though we may have accidentally clicked the ads? It should come with confirmation button, or login... But there was nothing like that.
*
malware app from google play store.

https://www.buzzfeednews.com/article/craigs...-du-group-baidu
https://securitysifu.com/2019/06/10/new-adw...ogle-play-apps/
missgranger P
post Jul 16 2019, 10:42 AM

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QUOTE(plim_123 @ Sep 24 2018, 09:31 AM)
Anyone got this from u-mobile? I hv never visit this maingame.com.my website, never subscribe, but charging me RM3 without any of my authorization. Call umboile support, they only help to stop the subscription, refuse to refund.
Any advise on next step?

RM3(Incl. 0%GST):subscribed to MAINGAME! Check http://maingame.com.my now! RM3/week, To stop,send STOP MGAME to 28282.

RM0(Incl. 0%GST):0. MAIN GAME will be renewed on 20/07/2018. RM3/week(Excl.GST). To stop the service subscription, send STOP MGAME to 28282.
*
Hey, I also got this SMS from 28282, charging me for what I never subscribed. Tried to send STOP MGAME to 28282, but still got charged. Then, I decided to call U Mobile customer service 018-388 1318 or dial 1318 from your U Mobile number which can be found on U Mobile website, they received my complaints and blocked my number from receive any unauthorized SMS from them in future. They also refunded me. thumbup.gif

mmohdnor
post Jul 27 2019, 06:37 PM

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just realized my celcom bill was charged RM7 x 4 = RM28 total for something that I did not do or subscribe.

It states in the bill as "Hungama InApp".
How do I cancel/stop this from happening again?

arggh..
teng2001my P
post Jul 28 2019, 08:22 AM

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QUOTE(DayoWong @ Dec 16 2017, 11:39 AM)
Hi all,

Umobile is charging me on this.. i nvr subcribe anything, last mth kena charged rm4 so i paid saje. did call umobile to terminate it....now gone up to rm24...i asked them to waive U mobile said cannot..... any advice pls...
*
Find out 28282 totally scam from UMobile... See a lot UMobile user also complaint this number 28282
I also kena without click something, then received funny sms from 28282 without mention charge the fee, just ignore. suddenly saw extra RM2 change to my account. Try to call UMobile asked to check, they also do not know how to check bangwall.gif then I tell them this number keep send me to click the link, possible charge by this number, they asked me send STOP to this number ranting.gif ranting.gif ranting.gif finally they help me to stop it, now is waiting their refund...
Malaysian99
post Aug 25 2019, 08:09 PM

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Motherfxxker Maxis, after few month, both my parents hotlink get new spam sms again, one phone deducted RM 3 /sms everyday, another one RM 4/sms, 3 sms/week, I check the phone then only know. I reply stop all, it reply TQ for ur patronage!,, WTFFFFFFFF, WTFFF MCMC doing let this pxxxma cheat users money?
okuribito
post Aug 28 2019, 07:41 PM

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QUOTE(Malaysian99 @ Aug 25 2019, 08:09 PM)
Motherfxxker Maxis, after few month, both my parents hotlink get new spam sms again, one phone deducted RM 3 /sms everyday, another one RM 4/sms, 3 sms/week,  I check the phone then only know.  I reply stop all, it reply TQ for ur patronage!,, WTFFFFFFFF,  WTFFF  MCMC doing let this pxxxma cheat users money?
*
mcmc is useless
AngryCitizen P
post Sep 23 2019, 01:37 AM

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Created an account only to come here to complain at how much my mother has lost her credit over and over to these scam messages yet I was the one getting the blame even when I'm only playing a simple game on the phone. No, I'm not angry at my mother but instead this scammer that took all of our credit and gave no poo about it. At first, I thought it was my mother who subscribe to it accidentally, but now that I keep getting these message and credit loss, I started to look upon the internet and look what I just found out. We are not so rich as to not give a single poo when the credit was a loss. What in the world that does that work for the hotline do for? Are they doing their job properly? If I could sue, I would definitely do it. Losing the money you earned through hard work and sweats is not cool, not cool at all. I have sent my complaint to MCMC, but I won't let my hope up since these shit always happens, and government give no flying shit about it and instead talks about rising the price or whatnot. To them, we are just their citizen isn't? Which was why scam runs havoc in this country. I'm so ashamed about this so much.

https://pictr.com/images/2019/09/23/5z1GeI.md.png

And this is not the first time it happened. The older message was already deleted.
liewmf
post Sep 30 2019, 04:32 PM

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Hi guys , today I suddenly receive sms like this , RM0 TQ 4 subscribing game bag at RM16.00/1 month. Next renewal 31/10/19. To cancel,go2 http://msisdn.mife-aoc.com/celcom/aoc/s/Q6.../XDFw3bLA==ZIrh or send STOP to 39179. Info http://game.funseahk.com

I directly went to celcom centre and the staff there help me to click on link and unsubscribe , since it says ext renewal 31/10/19, means my account already been charge RM16?
JuneResources
post Oct 7 2019, 12:13 PM

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My one hotlink number already occurred 4TH times for this content SMS.
Basically mostly scam message from 3XXXX..

Seriously, how come those 3rd party can allow register under Malaysia?
Normally register those SMS code must be agree from MCMC in order to operate.

What we think that MCMC might allow those 3rd party to register..
And the telco should avoid by create a lot barrier such as TAC or OTP or verification code before get into to purchase the apps/wallpaper/video/music or something else even porn.. shakehead.gif

But end up telco blame to customers. Then customers report to mcmc..
End up telco compensate the amount to customers.

And again new 3rd parties register from mcmc..
Again suddenly you receive spam sms been imposed certain charges.

That's NON-STOP at the end..
Choong230 P
post Oct 27 2019, 10:54 PM

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QUOTE(darkterror15 @ Jun 25 2019, 03:26 PM)
Not bad at least u get full refund. This year Jan I was also auto charged and called hotlink but they only willing to give back few times the charge. And I thought that is it, but today I just got charged for RM5 from another SMS. Cancelled the sub and filed complain to hotlink. They always put the blame on customer and take no responsibility of it. I didn't click on any link nor register for anything online. 1 thing I notice is that I stopped criminal case for quite some time and when I play back out of boredom I got sms charged randomly. The previous time also I feel like something similar happened when I play criminal case on my phone using their apps. That apps play 2 round come out 1 time ads and you have to close it manually.

So do check any games that has a lot of ads and delete it. Useless telco and useless apps by charging ppl without consent
*
Choong230 P
post Oct 27 2019, 10:59 PM

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This is a problem with Maxis, very weird do not have this with Digi
psychobitch
post Nov 30 2019, 04:33 PM

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user posted image

actually Digi is also the same. On and off I will receive calls from all over the places like Liberia, Pupua New Guinea, Ascension Island etc etc. And even if I don’t answer the call I am still being charged for it.

Our telco here is very much useless and their telco system is actually compromised and they are really useless. Such big company telco but they cannot do anything, but when comes to barring our line that one number one.

And so easily blame us consumer for this say we click website la, click app la, reply sms la. All this is bullshit ok. App can magically register without our permission, or browsing the internet can can cause this to effect telco. Like that means telco useless la right.

Alot of people not very well versed in it so those customer service just bullshit their way out of the problem cause lazy to work and follow up cause we paying for it not them. So easy ask consumer work out their own problems with the scam company which uses the telco network to conduct illicit activity.

Look at my screenshot even since two months ago I have had invalid sim card at certain locations and when I ask Digi I am asked to change my simcard or try in on another phone. Right i am suppose to believe that a phone which cost a thousand is faulty and not their RM 10 simcard. Use a thousand dollar item to test a 10 dollar sim card that really freaking genius.

I went and buy another sim card with a different telco and test it works fine. When i answer back to the customer service, gagap, can’t answer ask me go replace RM 10. The simcard inside my phone untouched since i bought the phone now becomes faulty we consumers have to pay?

You know it is clear that these scammers are making money and the telcos are benefiting plus their system has been compromised. And i suspect those scammers are piggybacking on consumer line like mine that is why invalid sim and not no simcard detected.

What has MCMC done all this while ? I see post dating back almost 5 years and still nothing being done. All those money has to go somewhere and into some account. PDRM sleeping ? MCMC sleeping or all tak mau kerja want makan gaji buta. like that also cannot track najib 2.4 b also can track this type of chicken feet scam cannot ?
RetroMayday
post Dec 2 2019, 09:01 AM

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QUOTE(psychobitch @ Nov 30 2019, 04:33 PM)
user posted image

actually Digi is also the same. On and off I will receive calls from all over the places like Liberia, Pupua New Guinea, Ascension Island etc etc. And even if I don’t answer the call I am still being charged for it.

Our telco here is very much useless and their telco system is actually compromised and they are really useless. Such big company telco but they cannot do anything, but when comes to barring our line that one number one.

And so easily blame us consumer for this say we click website la, click app la, reply sms la. All this is bullshit ok. App can magically register without our permission, or browsing the internet can can cause this to effect telco. Like that means telco useless la right.

Alot of people not very well versed in it so those customer service just bullshit their way out of the problem cause lazy to work and follow up cause we paying for it not them. So easy ask consumer work out their own problems with the scam company which uses the telco network to conduct illicit activity.

Look at my screenshot even since two months ago I have had invalid sim card at certain locations and when I ask Digi I am asked to change my simcard or try in on another phone. Right i am suppose to believe that a phone which cost a thousand is faulty and not their RM 10 simcard. Use a thousand dollar item to test a  10 dollar sim card that really freaking genius.

I went and buy another sim card with a different telco and test it works fine. When i answer back to the customer service, gagap, can’t answer ask me go replace RM 10. The simcard inside my phone untouched since i bought the phone now becomes faulty we consumers have to pay?

You know it is clear that these scammers are making money and the telcos are benefiting plus their system has been compromised. And i suspect those scammers are piggybacking on consumer line like mine that is why invalid sim and not no simcard detected.

What has MCMC done all this while ? I see post dating back almost 5 years and still nothing being done. All those money has to go somewhere and into some account. PDRM sleeping ? MCMC sleeping or all tak mau kerja want makan gaji buta. like that also cannot track najib 2.4 b also can track this type of chicken feet scam cannot ?
*
Right now I'm trying to focus my complaint to MCMC and XOX to the unauthorised usage of number aka simcard hijacking. Doing this by reopening my complaint, answered why the issue is not yet resolved by the telco company, and proposed my expected resolution. Basically, I'm doing forensic investigation job and covering my base as much as possible just in case. The closest analogy to MCMC's SOP is how FCC certified the Boeing 737 MAX by pushing all the test processes to Boeing itself.

Probably the only way MCMC and telco companies will wake up is when random phone numbers were hijacked for a horrible catastrophe and the perpetrators were able to get away undetected by framing the hijacked numbers' owners.

This post has been edited by RetroMayday: Dec 2 2019, 09:14 AM
SnoopyDevil
post Dec 4 2019, 09:56 AM

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I have been receiving p2p spam SMS like crazy, will get at least one every 2~3 days. Mostly gambling and porn invites. Raised a case to MCMC and Celcom replied. Guess what, their solution is that those numbers are not Celcom numbers and asked me to continue blocking them. Why the hell I raise the ticket than?

I've blocked about 110 numbers for now...
hirano
post Jan 7 2020, 06:32 PM

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From: Pluto
Suddenly received this scam today from 33220. Unauthorised charging of rm4


RM0 TQ for subscribing Cool Animations from Rancang at RM4.00/week. Next renewal 14/01/20. To cancel, dial *365*220#. Info 03-27255703

RM0.00: Download your Cool Animation here: http://tinyurl.com/jvadqjh

RM0 Your service for *365*220# has been successfully terminated. Thank you for your support.

This post has been edited by hirano: Jan 7 2020, 06:40 PM
ylyap
post Jan 19 2020, 07:25 PM

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My Maxis number got charged rm6 for 2 sms about subscriptions service by SPHINX FUSION SDN BHD.
Maxis said is not their problem and i should ask refund from that company.
If it doesn't go well, where should i lodge a complaint? MCMC?

This post has been edited by ylyap: Jan 19 2020, 07:30 PM
Choong230 P
post Feb 4 2020, 02:10 PM

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QUOTE(ylyap @ Jan 19 2020, 07:25 PM)
My Maxis number got charged rm6 for 2 sms about subscriptions service by SPHINX FUSION SDN BHD.
Maxis said is not their problem and i should ask refund from that company.
If it doesn't go well, where should i lodge a complaint? MCMC?
*
Report to MCMC, go to their website and Lodge a report.
Choong230 P
post Feb 4 2020, 02:12 PM

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QUOTE(Choong230 @ Feb 4 2020, 02:10 PM)
Report to MCMC, go to their website and Lodge a report.
*
Also go to MAXIS Twitter n complaint so that everybody is aware.
ylyap
post Feb 4 2020, 04:35 PM

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QUOTE(Choong230 @ Feb 4 2020, 02:10 PM)
Report to MCMC, go to their website and Lodge a report.
*
Yes i did and MCMC very efficient.
and Maxis called me this morning said they agreed to refund the money plus tax.
hyperken
post Feb 19 2020, 06:41 PM

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I got charged for subscription which I didn't do. See my bills... and hotlink flex only say next month deduct the rm4 only to me but not the sms content rm0.30

nowadays telco like to simply subcribe people without knowledge and charge people.

user posted image
menime123
post Feb 21 2020, 07:59 AM

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Got hit with SMS Spam last week and my network is Maxis. Cost me over RM15+.

Reported to MCMC last week together with screenshot. Yesterday Maxis has refunded me my prepaid amount.

So if anyone has SMS Spam problem, do report to MCMC.
jiasong
post Apr 21 2020, 02:09 PM

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BigWin with celcom is another sms scam legally operated in Malaysia.

https://bigwin.promo/
your father phone might kena this charges once they find your number.
Malaysia is not a safe place to live. Telco can cheat your money using tricky way.

This post has been edited by jiasong: Apr 21 2020, 02:10 PM
Kelvin1_1
post Jul 4 2020, 10:55 PM

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QUOTE(darkdevilrey @ Mar 22 2016, 02:49 PM)
SCAM CODE : 32128

Suspect Link : [corellinet.beezzi.com]

Damage : RM5.00 per sms, 4sms per week

Total Damaged incurred : RM85 ( Jan to Feb ), RM55 ( Feb to Mar )

just send STOP ALL to 32128

see if next month bill will kena again. vmad.gif  vmad.gif  vmad.gif
*
Hi how do you type STOP All to 32128 ??
Cause i dint receive any sms from 32128.
It just that I receive A digi sms from RM0.00 Your request is processed successfully for service.

How to stop from sms from 32128 ??

Thanks
dbkldesahome
post Jul 12 2020, 06:17 PM

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Transparent SUBSCRIBE button overlay on CLOSE button from the pop up video Ads.GOOD LUCK
user posted image
user posted image


This post has been edited by dbkldesahome: Jul 12 2020, 06:25 PM
boskent
post Jul 23 2020, 03:55 PM

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user posted image

user posted image

user posted image


How to prevent these pop up? I am usimg Celcom in phone Samsung galaxy 9+

This post has been edited by boskent: Jul 23 2020, 03:57 PM
JuneResources
post Aug 9 2020, 11:05 AM

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--Delete--

This post has been edited by JuneResources: Aug 19 2020, 04:59 PM
rockanje
post Sep 19 2020, 05:42 PM

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QUOTE(jiasong @ Apr 21 2020, 03:09 PM)
BigWin with celcom is another sms scam legally operated in Malaysia.

https://bigwin.promo/
your father phone might kena this charges once they find your number.
Malaysia is not a safe place to live. Telco can cheat your money using tricky way.
*
Celcom just billed me RM 1 per day for 22 days naming NextGen (for BIGWIN). Celcom also listed it as an iTunes purchase (on my android?).
I never registered for anything.
Calling and mailing celcom results in them forwarding me to Apple Support...
So I just registered a MCM complaint... hope that will fix it.
yoongdynasty
post Sep 25 2020, 04:48 PM

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QUOTE(rockanje @ Sep 19 2020, 05:42 PM)
Celcom just billed me RM 1 per day for 22 days  naming NextGen (for BIGWIN). Celcom also listed it as an iTunes purchase (on my android?).
I never registered for anything.
Calling and mailing celcom results in them forwarding me to Apple Support...
So I just registered a MCM complaint... hope that will fix it.
*
My father kena this BigWin scam whereby they charged RM1.60 per SMS received. They send 25 SMS per month, each RM1.60 since May 2020. Just called them and they mentioned it is by 3rd party company called bigwin and asked me to email to support@bigwin.promo which was ridiculous because first of all, the invoice is by Celcom and of course we deal with Celcom. In the end they said will rebate the amount but will take 3-5 working days. Let's see how it goes.

Meanwhile further checks in google revealed a 2018 article in celcom.com.my revealing this bigwin is owned by Celcom. mad.gif mad.gif mad.gif mad.gif

Beware guys.
yoongdynasty
post Sep 29 2020, 12:22 PM

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QUOTE(yoongdynasty @ Sep 25 2020, 04:48 PM)
My father kena this BigWin scam whereby they charged RM1.60 per SMS received. They send 25 SMS per month, each RM1.60 since May 2020. Just called them and they mentioned it is by 3rd party company called bigwin and asked me to email to support@bigwin.promo which was ridiculous because first of all, the invoice is by Celcom and of course we deal with Celcom. In the end they said will rebate the amount but will take 3-5 working days. Let's see how it goes.

Meanwhile further checks in google revealed a 2018 article in celcom.com.my revealing this bigwin is owned by Celcom.  mad.gif  mad.gif  mad.gif  mad.gif

Beware guys.
*
Issue resolved by Celcom today on 29/9/2020
saitamabest
post Nov 17 2020, 09:16 AM

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QUOTE(yoongdynasty @ Sep 29 2020, 12:22 PM)
Issue resolved by Celcom today on 29/9/2020
*
i kena this before... need to call celcom service center to cancel
they just called us to report to MCMC only, nothing much can be done ady
CyberJohn P
post Dec 22 2020, 02:14 PM

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QUOTE(saitamabest @ Nov 17 2020, 09:16 AM)
i kena this before... need to call celcom service center to cancel
they just called us to report to MCMC only, nothing much can be done ady
*
Hi , the real scammer in Malaysia is Puretech Global . they making all those stupid offer and auto sub to all the phone number they get from the telco . GO to their social media Puretech Global and spam them for our money back . or calling them directly their website is puretechglobal.com
heseltom P
post Mar 17 2021, 12:18 AM

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For Digi users, you can check their community page for updates on scams to be aware of. They update it from time to time. Stay safe guys

https://community.digi.com.my/t5/Welcome-an...Digi/ta-p/54105
azbro
post Apr 21 2021, 02:08 PM

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Anyway to avoid all this scam?

Cos my parents all cancel their phone services due to this

now want to do a Google Home for parents and need a smart phone to do callings only.

My old parent only know how to do calls using the phone hence unaware they are getting cheated by Scam SMS until bill come.

Is there a really Safe Telco? How about Unifi Mobile?
JLA
post Apr 22 2021, 06:28 PM

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QUOTE(azbro @ Apr 21 2021, 02:08 PM)
Anyway to avoid all this scam?

Cos my parents all cancel their phone services due to this

now want to do a Google Home for parents and need a smart phone to do callings only.

My old parent only know how to do calls using the phone hence unaware they are getting cheated by Scam SMS until bill come.

Is there a really Safe Telco? How about Unifi Mobile?
*
buy new fresh number never register before like 011-5 for onexox
axxer
post Feb 28 2022, 04:31 PM

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From: Yesterday, 01:25 AM
After years not geeting spammed by 5 char sms shortcode, today I've got one. The google sms app auto marked it as spam.
» Click to show Spoiler - click again to hide... «


This post has been edited by axxer: Feb 28 2022, 04:39 PM
nazrul90
post Aug 26 2022, 08:25 PM

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Now most of Digi users got subscribed to some service they don't even sign up.
Lsy98 P
post Jan 10 2023, 07:28 PM

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QUOTE(rockanje @ Sep 19 2020, 06:42 PM)
Celcom just billed me RM 1 per day for 22 days  naming NextGen (for BIGWIN). Celcom also listed it as an iTunes purchase (on my android?).
I never registered for anything.
Calling and mailing celcom results in them forwarding me to Apple Support...
So I just registered a MCM complaint... hope that will fix it.
*
Hi, unfortunately i got the same scam also.Anywhere u can lodge a complaint and refund money?
SUSXploit Machine
post Sep 8 2023, 06:07 PM

❤️ 孤独な旅行者 ❤️​
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Added

20505 - Maxis / Hotlink Bill & Promotions
61000 - UniFi Bill & Promotions
vin_ann
post Dec 21 2023, 09:24 PM

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QUOTE(rockanje @ Sep 19 2020, 05:42 PM)
Celcom just billed me RM 1 per day for 22 days  naming NextGen (for BIGWIN). Celcom also listed it as an iTunes purchase (on my android?).
I never registered for anything.
Calling and mailing celcom results in them forwarding me to Apple Support...
So I just registered a MCM complaint... hope that will fix it.
*
this month my phone bill hits abnormal high with extra RM24+

and now just CelcomDigi bill statement is just available and i checked my bill, saw this NextGen RM1.00 charges like your above!

Really WTF! now wonder i received SMS below which immediately being classified as spam, and i ignore it!

"RM0 Continue enjoying your subscription for BigWin App. Successfully renewed at RM1/day. To cancel, send STOP to 28000. Info support@bigwin.promo "

now is 2023 December... they are back now! btw, i'm using Android...
vin_ann
post Dec 21 2023, 10:21 PM

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Communicating with "Celcom" via Whatsapp...

they stopped the BigWin subscription.
For refund, Celcom CS asked me to contact BigWin via email or hotline... rili WTF...

user posted image


Celcom even have the so best description on Big Win App ! really sarcasm to consumers!

user posted image

anyone managed to get refund from BigWin content provider after write in to request?
PJng
post Apr 16 2024, 10:56 PM

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scam betul, this just my backup phone using digi line
scammer even use RCS to send msg, not using SMS

user posted image
jltan82
post Sep 25 2024, 04:48 PM

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Hi, I have an urgent question about torus-pro.com, whether anyone encounter this crypto trading website, because i think its a scam. It required a person to pay them a sum of money so they can pay it as tax to Singapore government before a person can withdraw money.
TruboXL
post Sep 27 2024, 05:59 PM

Keep on keeping on! 👍
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From: Land of floods, Kota Tinggi
Knn so many spam call from 018 988 XXXX
SUSXploit Machine
post Jan 12 2025, 04:43 PM

❤️ 孤独な旅行者 ❤️​
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New List Added (Refer 1st Post) - Thanks to the people contributed smile.gif

Keep up the good work wink.gif
belons
post Nov 10 2025, 12:47 PM

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Joined: Nov 2021
From: Yesterday, 01:25 AM
After a few months not getting any scam attempts call, i just got 1 today. A mobile number called but I'm not going to mention it here since it can be spoofed. A chinese lady speaking broken malay say shes from "Jabatan Teknologi dan Pematuhan" or something, i can't really remember but i immediately knew thats bullshit since the number called is mobile 012-xxxxx. No govt department will call from mobile number. She knew my full name, but thats probably from some telco leak. The modus operandi is she threatening to terminate my mobile number, expecting me to panic since nowadays mobile numbers are important tied to bank etc. Probabaly would proceed to ask my banking details or instruct me to move money to some mule accounts afterwards if i layan, typical scam attempts. I immediately hung up while shes still trying to explain her bullshit lol.
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