This year Jan - Mac , I estimate lost about RM30 prepaid credit due to "service charges" by Celcom

They were all taken 'silently".

In fact you wouldn't even know until you check your transaction records online.

I Complain to them, they say they will refund RM3 and make sure this will not happen again.


Between end of Mac to now, I lost another RM8, this time to mygamescape.

Upon checking, mygamescape is "exclusive for Celcom users only".

Filed another complain and see what happen.

As expected, std answer from Celcom, no responsibility


++++++++++++++++++++++++++++++++++++++++++

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Hungama (39243): +912266664646 or support@hungama.com
2. Mobbil (39151): support@rbilling.net
3. Spuul (39148): +91 9819722289 or support@spuul.com
4. Erosnow (39239): +91- 7827524891 or eros.ops@56060.in
5. Macro (39287): support@macrokiosk.com or www.macrokiosk.com
6. SVA Y Tech (39137): ma@helpdeskcc.com
7. Altruist (39293): +91-7508060767 or support.celcom@altruistindia.com
8. Universal Ventures (39128): paulyn@mobigods.net
9. Vuclip Game (39249): +60192081638 or Nurzana.malek@vuclip.com
10. Ionnex (39283): +03 -2722 7130 support@ionnex.com or http://bolavaganza.inikanbola.my/ or http://h5.xenoplay.com/
11. MNC Wireless (39267): 03-74910666 or customerservice@moblife.tv

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.

++++++++++++++++++++++++++++++++++++++++++++++




I am filing report to MCMC. I think I lost easily RM10 a month on two SIM cards.