I have been facing the same problem from the M-Mode (33311).
Without noticed that I got charged by this 33311 since last year, every month at least 3 messages until one day I found out that my account balance always insufficient balance. This was very surprising me, almost RM100+ got deducted.
I am in overseas, I topped up my mobile for keeping my number. However, I don't have any balance left in my account since last year. This is very terrible!!
I tried sending an email to this M-Mode company on 08/11/2012, but no feedback from the company. After That on 23/12/ 2012 I received a reminder message "RM0.00. Subscription Reminder. No Subscription fee. Price: RM3.50/SMS. 15SMS/Month. Auto Renewal on 24/01/2013 unless cancelled. To cancel, send STOP HANTU to 33311." So I cancelled it by sending text STOP HANTU to 33311, but STOP HANTU didn't applied to the center so I sent STOP ALL. Meanwhile, I sent an email again to the M-Mode and vent out my anger in email.
On 26/12/2012, I've received an email from the company informed me that they have stopped the service since 08/11/ 2012 and blocked my number from the receiving further broadcast message. However, I couldn't understand why I received the above reminder message (23/12/2012) since have stopped and block every single message.
Now 22/01/2013, I received the above reminder message again. Nevertheless, I don't cancel it by sending text, I sent an email to the company again and still waiting for their reply.
I'm really fed up and bother me with those SMS, please give me some advice. Should I report this to the MCMC?
SPAM-SCAM Calls & Messages Awareness Guideliness
Jan 24 2013, 01:53 PM
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