Just noticed i'm being charged rm25 for serviced that i didn't subscribed. Called digi sc and the 1st staff who answered asked me to called the company myself and ask for refund. I insist that it must be digi who settled all this since it is not my fault. After several 'hot' arguing, she connect me to a technical dept. Surprisingly this tech staff straightaway said i didn't subscribe and will stop all service from that company. She even will inform the cimoany to do refund on my behalf. I'll give them a few days before complaint again.

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Added on May 12, 2012, 1:44 pmI also asked the tech staff, how this company got my number. She said it just a random active number list they received from the company. Imo, its a case of i help, you help me, since digi didn't bother to check the validity of the 'subscription'.

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Added on May 15, 2012, 10:43 amThe company representative contacted me last yesterday (speaking malay indon) and asked how much they have been charging me because they want to refund the amount. I said RM20 and last night, it was reloaded into my account. Then I've been thinking that this is more of a shady business that they themselves don't actually have/keep the record (since they have to ask me). Should have answered RM100 when they asked me...

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Added on May 15, 2012, 10:48 amThe number is 36022

This post has been edited by sphiroth: May 15 2012, 10:48 AM