Jan 8 2019, 04:05 PM
QUOTE(xyber9 @ Jul 9 2018, 05:51 PM)
Made a complain to Celcom and they said to contact another number. Contacted this number 03-58910995 Elite Entertainment Sdn Bhd this afternoon regarding my Celcom Xpax line which was charged for MYGSCAPE. The lady said she will stop the service today.
When request for refund she said no because I click on the content. When asked what content or item clicked she cannot give explanation just said is all over the place. Later said is this a scam she immediately put down the phone. Made a complaint to SKMM.
How can they charge something without giving details of what they charge. There was no SMS or any email saying that agreed to sign up for their services.
I have the same charges last year and few times in a month or so . Tried googling this Elite Entertainment sdn bhd and found many images and links and best part is Elite is the member of CMCF! When request for refund she said no because I click on the content. When asked what content or item clicked she cannot give explanation just said is all over the place. Later said is this a scam she immediately put down the phone. Made a complaint to SKMM.
How can they charge something without giving details of what they charge. There was no SMS or any email saying that agreed to sign up for their services.
Saw the complaints on CMCF portal complaint #128 http://www.cmcf.my/download/Complaints%20B...r%20Website.pdf and it shows 2012 for elite entertainment and this has been going on for ages.
This post has been edited by devilishshot666: Jan 8 2019, 04:47 PM
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