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 SPAM - SCAM Messages Awareness & Guideliness

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vin_ann
post Dec 21 2023, 09:24 PM

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QUOTE(rockanje @ Sep 19 2020, 05:42 PM)
Celcom just billed me RM 1 per day for 22 days  naming NextGen (for BIGWIN). Celcom also listed it as an iTunes purchase (on my android?).
I never registered for anything.
Calling and mailing celcom results in them forwarding me to Apple Support...
So I just registered a MCM complaint... hope that will fix it.
*
this month my phone bill hits abnormal high with extra RM24+

and now just CelcomDigi bill statement is just available and i checked my bill, saw this NextGen RM1.00 charges like your above!

Really WTF! now wonder i received SMS below which immediately being classified as spam, and i ignore it!

"RM0 Continue enjoying your subscription for BigWin App. Successfully renewed at RM1/day. To cancel, send STOP to 28000. Info support@bigwin.promo "

now is 2023 December... they are back now! btw, i'm using Android...
vin_ann
post Dec 21 2023, 10:21 PM

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Communicating with "Celcom" via Whatsapp...

they stopped the BigWin subscription.
For refund, Celcom CS asked me to contact BigWin via email or hotline... rili WTF...

user posted image


Celcom even have the so best description on Big Win App ! really sarcasm to consumers!

user posted image

anyone managed to get refund from BigWin content provider after write in to request?

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